NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk, and she heard an abnormal sound emanating from the engine compartment, after which the vehicle failed to accelerate above 5 MPH. Later, the contact received a notification from the ford app reading "Powertrain malfunction reduced power." No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the powertrain control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.
My 2017 ford was over heating got the head gasket replaced, the car was working fine for about a thousand miles when the wheel locked up and over heated again. Took it to ford and another mechanic and was told the problem was with a recall but my vehicle’s vin is not on the list. The engine short block as well as other parts.
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine has failed at 79k miles due to coolant intrusion into the cylinder. The catalytic converter has also failed and needs to be replaced as a direct correlation. Yes it is available for inspection upon request in the near term, as it is currently at the Ford service center. The scope of the problems either match directly or are very similar to Ford's Technical Service Bulletin 22-2229 and/or 22-2134. How was your safety or the safety of others put at risk? The check engine light indicator was only illuminated for 2-3 days before service. The severity of potential engine failure as well as loss of coolant could cause an engine fire that puts my family at significant risk and danger. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed by both and independent service center as well as a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A check engine warning lamp appeared briefly in late July 2024, for ~1 day, before no longer showing. The check engine reappeared for 2-3 days in mid November 2024, and was then immediately scheduled for inspection at my nearest service center.
My 2017 Ford Escape has approx. 88k miles on it. The check engine light illuminated the week of 11/10/2024 and the engine began sputtering and experiencing significant disruptions in performance. I took it to the dealer and was told that there was a coolant intrusion on cylinder 1 and said the only fix was the replace the engine block, costing $8,700. I have decided against fixing it since that's basically the value of the car. I know that this is a known issue with Ford Escapes, and am disappointed that Ford has not decided to remedy the problem.
The Ford Escapes are having issues with cylinder misfires. This is prevalent in model years from 2012 to 2019. This impacts engine power and possible engine failure. This has been reported to the local Ford Dealership. The service advisor even acknowledged that this is a common problem, and he then proceeded to check if this issue has an open recall. It does not. I had my mechanic replace: all coils, spark plugs, fuel injectors, camshaft sensor, and crankshaft sensor. This did not fix the problem. Yes, the check engine light comes on. I purchase vehicles from auction sites. On inspection reports for Ford Escapes, the majority of them have cylinder misfires as code P030_. This cannot be to lack of maintenance. This is an issue with Ford ENGINES.
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate, and the vehicle was driving rough. The vehicle was taken to the local mechanic who diagnosed that there was coolant inside the engine. The vehicle was later taken to the local dealer who confirmed that the failure was caused by coolant intrusion into the engine. The contact was advised that the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.
Transmission went out. No warning. 121,000 miles. No lights on dash, nothing. Complete transmission failure. Car started whining upon acceleration out of nowhere, jerked really hard, and then out it went. Have had it serviced and maintained meticulously. Ford is aware of the problem and doing nothing to fix it.
1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL Issue: Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket
Our car started slipping gears, jerking, take forever to accelerate, and would lose power. We took to dealership thinking it was a transmission. They told us no it wasn’t the transmission and we needed the replace the fuel pump injector we did that. A week later SAME issues happened again they replaced the pump again. A month later SAME symptoms again this time they told us we needed our engine replaced. So we got a brand new engine in. A month later I lost power while turning onto to a highway and the dealership told me that it was the new engine breaking in. Not even 3 months later after the new engine being put in our car starts to act up with the SAME symptoms. We took it back since the engine was under warranty. They tell us we need a new transmission. We told them we knew it was the issue the first time around. We can’t afford a new transmission after just putting a new engine in 3 months ago! Stay away from this year ford escape. Our car only had 116,000 miles and it’s our family car so we can’t drive it anymore cause we can’t afford another big issue to be fixed. Mainly because we think the dealership doesn’t want to admit their mistakes and won’t resolve the issue for us. Can’t believe the car has these two huge issues in one year let alone less than 6 months apart!
Rear passenger brake light failure. Available for inspection upon request. Car system did not alert upon start that there was a malfunction. Safety of myself and others at risk. Was nearly rear ended and the other party shouted at me to get my taillight fixed as they did not see me brake due to passenger taillight outage. Inclement weather was occurring. No police involvement or report. Upon closer inspection rear passenger taillight was filled halfway with water. When taken to dealership they advised nothing was wrong but the taillight needed exchanged. Upon investigating online it seems THOUSANDS of customers are dealing with this issue and it is an inherent safety risk to many.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had caused a misfire in the engine. The contact was informed that the engine would eventually need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 65,000.
Car was not accelerating properly. Took the car to a repair shop. Cylinder 2 completely ruined by a coolant leak into the cylinder. Mechanic stated only fix was a new engine.
The contact owns a 2017 Ford Escape. The contact stated that upon taking the vehicle to the dealer for routine maintenance, the dealer informed the contact that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,749.
Ecoboost 2.0 engine leaks coolant into cylinder. Check engine light came on took to dealer they said needed a tune-up. When we took it in for the tune up we told them we are now losing coolant and don't find any leaks. They checked and said the coolant is in the cylinder. Got estimate of $7703
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust. In addition, the contact stated that the coolant level was low. The contact stated that occasionally when the vehicle was started, there was white smoke coming from the exhaust. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that in 2022, the vehicle was repaired under the Customer Satisfaction Program: 19B37. The manufacturer was made aware of the failure but provided no assistance. The contact had researched Customer Satisfaction Program: 21N12; however, the contact was informed that the vehicle was not covered under the program. The failure mileage was approximately 72,000.
The contact called for an elderly friend who owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion in cylinder #4, causing an engine misfire and damages to the engine. The owner of the vehicle was informed that the engine needed to be replaced. The vehicle was not yet repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle and while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant leaking into the cylinder head. The dealer related the failure to Ford TSB Number: 19-2346 and determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 107,853.
Coming down my driveway, braking and preparing to make a hard right turn into my parking spot, the steering would not go full throw. Had to jam on the brakes to avoid hitting my house. Backed up, steering seemed okay, no longer blocked. Tried again, same thing. After three tries and exercising the steering from lock to lock, the problem wentg away. I tried numerous times to recreate the problem and could not. However, I am very apprehensive that this car is now unsafe.
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the contact became aware of white exhaust smoke coming from the rear exhaust pipes. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 22N12 (transmission fluid pump, and torque converter); however, the VIN was not included in the Customer Satisfaction Program. The manufacturer was made aware of the failure. The failure mileage was 113,000.
Escape had a miss and the check engine light went on and stayed on. I took it to the dealer for a diagnostic. They informed me that the engine needed replacement due to coolant leaking into the cylinder bore. The cost of repair is $7,100. The vehicle has 105,000 miles on it. The service person told me that the leak was due to a design flaw and I had done nothing to cause it.
The contact owns a 2017 Ford Escape. The contact stated while driving 45 MPH, the vehicle was running abnormally rough, and the check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into cylinder four was causing a misfire, resulting in damages to the engine. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Notice coolant reservoir was empty after warning light, refill coolant check reservoir couple days later low again. Research and come to find out common issue with ecoboost engines produced by Ford. Design flaw in the engine block that allows engine coolant to get into cylinders. Took car to Ford dealership were it issue was confirmed, coolant in cylinders. Dealership wants 9k to replace engine that has 71k miles on it. The car is unsafe to drive possible engine failure or fire.
The contact owns a 2017 Ford Escape. The contact stated that there was white smoke coming from the exhaust pipe at start-up. The contact stated that the check engine and "Vehicle Overheating" messages were displayed. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The contact was informed that the engine needed to be replaced due to coolant intrusion into cylinder #4. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance; the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.
The contact's fiancé owns a 2017 Ford Escape. The contact stated that the vehicle was taken to the dealer for sale. The contact stated that while the dealer was test-driving the vehicle at an undisclosed speed, the check engine warning light illuminated. The dealer determined that the head gasket and engine block had failed, resulting in coolant intrusion into cylinders #1 and #3. The dealer also discovered that the engine had consumed a quart of oil, and there was smoke coming from the exhaust pipe due to engine blowby. The dealer added a quart of engine oil and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 24,000.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 88,000.
In May 2023, I paid an independent service center to repair and replace the transmission flex plate. In December 2023, I paid the same service center to repair and replace the transmission flex plate a second time. The repairs exceeded $5000. In November 2024, I paid Morries Minnetonka Ford to diagnose transmission vibration. It determined that the torque converter was failing and that I needed a new transmission. The cost of the repair is expected to be in excess of $6000. A search on the internet revealed that Ford recalled torque converters (Recall Number 17S16). Not that the internet is the source of truth, but it appears that transmission issues with Ford vehicles with lower miles is a relatively common event. I believe that my issue is a manufacturing issue. The torque converter and flex plate are parts that should not fail at 73,000 miles. They are designed to last the life of a vehicle. Further, the flex plate should not fail independently of other failures. The parts are interconnected. Neither Morries Minnetonka Ford, nor Ford are willing to consider that this is manufacturing issue that Ford should cover the cost of repair. I would appreciate the NHTSA looking into the matter with Ford.
At approximately 24509.37 miles the engine broke a valve and damaged a piston (hole in piston). We were never notified about Ford Motor Company's "Customer Satisfaction Program" 21N12 & 19B37 and Technical Service Bulletin reference (Technical Service Bulletin) 22-2134 pertaining to 2017-2019 Ford Escape Models. I have a copy of the Ford Motor Company letter sent to all U.S. Dealers dated June 9 2022 that was recently given to me by another Escape Owner. I believe this is commonly known as a "silent recall." The engine damage occurred on [XXX] at [XXX] at the mileage listed above. I believe there was a Class Action Lawsuit filed against Ford Motor Company that I, as an owner of this vehicle, was not notified about as required by law. This issue needs to be investigated so I can file a claim and seek remedy for damage to my vehicle. All the Diagnostic Trouble codes on my vehicle match all the codes on Ford's Program 21N12 as referenced above. All information points to Ford Company admitting to a known engine design defect that affects my vehicle. I have attached as many documents as can find to date since my engine damaged occurred. The local Ford Dealership provided Diagnosis of the engine damage and said they were well aware of the trouble with this Model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact's mother owns a 2017 Ford Escape. The contact stated that upon her mother starting the vehicle, the vehicle started to smoke. The check engine warning light was illuminated. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was driven by the mechanic to the same local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on the vehicle. There was no additional assistance provided. The failure mileage was approximately 48,000. The VIN was not available.
Car had error code P0301. Took car to Ford dealer and was told there is a known defect with the 2.0 liter Ecoboost engine, (Ford TSB 22-2229) regarding coolant leak into the engine cylinders. There is no fix, and Ford recommends replacing the entire engine at a cost of over $8,000. I have called Ford customer support, there is no recall and they are unwilling to do anything to assist with this problem.
The contact owns a 2017 Ford Escape. The contact stated that on several occasions when the vehicle was started, there was white smoke coming from the exhaust pipe. The vehicle was taken to a dealer several times for maintenance or service, and the contact inquired about the cause of the white smoke. The contact was informed on several occasion that the smoke as normal, but the vehicle was not diagnosed. The contact stated while driving approximately 15 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer. The contact was informed that there was a misfire coming from cylinder #4 due to coolant intrusion. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, stalled, and hesitated while accelerating. Additionally, on several occasions, the vehicle failed to immediately start. The vehicle was towed to the local mechanic, who diagnosed the vehicle and became aware that there was an odor of fuel on the spark plugs, due to a faulty fuel pump. The fuel pump was replaced, but the failure later reoccurred. The vehicle was taken to the local dealer, who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The contact stated that the fuel pump had been replaced three times. The manufacturer was not yet contacted. The failure mileage was 75,000.
An internal coolant leak has caused the engine to fail and the dealer is quoting nearly $7,000 for a new front block. A quick Google search indicates this is a known and common problem with this model/year Escape. This vehicle has less than 40,000 miles on it but Ford is not willing to assume any responsibility. Based on our experience and the well-documented issues online, we believe the manufacturer should be required to implement a recall and cover repair costs for this issue.
The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at 35 MPH, the engine stalled, and all of the warning lights were illuminated. The contact proceeded to pull over onto the side of the road where she attempted to restart her vehicle however the vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed that the engine had experienced coolant intrusion and would need to be replaced. The failure occurred on two separate occasions. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 176,510.
Engine light became illuminated, car spewing white smoke on cold start-up. My 2017 Ford Esacape Titanium has under 97,000 miles. Took to dealership. Codes P0302 & P0316 Misfire on start & Cylinder 2 Misfire. Found Cylinder 2 has Coolant Intrusion. TSB 22-2229 needs a Long Block Motor Replacement. TSB was written in 2019 & Ford did nothing about Notification to anyone. Cost of repair is $ 7130.66, which I should not responsible for, seeing that Ford knew about this issue. NHTSA needs to hold Ford Motor Company liable for the repairs to all the affected parties.
The contact owns a 2017 Ford Escape. The contact stated that upon inspection at a local Tire Shop, the contact was informed that the lug nuts on all four wheels were cracked. The contact had 14 lug nuts replaced out-of-pocket; however, there were 6 lug nuts that still needed to be replaced. The vehicle was not repaired. The lug nuts were OEM parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,135.
Having to add coolant multiple times. White smoke from tailpipes. Engine idling rough check enginelight. Code p0303
On the way to work, MIL came on that stated, “high engine temperature stop safely”. After pulling over and turning car off for about 10 minutes, trip to work continued and MIL came on again. Had vehicle TOWED IN to a trusted mechanic and he checked and advised: CONFIRMED OVERHEAT CONDITION, VEHICLE WAS LOW ON COOLANT, OVERHEAT CODE STORED IN PCM. REFILLED WITH COOLANT AND FOUND STEADY STREAM OF COMBUSTION LEAVING THE COOLING SYSTEM THROUGH COOLANT BOTTLE. SUSPECT DAMAGE TO HEADGASKET AND POSSIBLY ENGINE BLOCK OR CYLINDER HEAD.
Vehicle operated poorly at start up for 10-20 seconds. Check engine light came on. I had limited control with braking and accelerating. If my son was outside, I could have accidentally run him over. The dealership told me that it is a known issue involving coolant leaking into the engine cylinder. This issue can only be rectified by replacing the entire engine, which is not covered by any recalls, warranties, etc. at this time. The dealership printed a Technical Service Bulletin for me 22-2229 "2.0L EcoBoost - Coolant in Cylinders, White Exhaust Smoke And/Or Illuminated MIL". This is a known and documented issue that costs $10,000+ to fix and there is no recall?!?!
At 7 years and 68,000 miles, the driving became sluggish at low speeds. There were intermittent periods of low/no power from stop to low speed, making speed control dangerous. By the time the vehicle could be brought in for service, the "Transmission Fault - Service Now" warning came on. Diagnosis of fault states trouble code relating to an incorrect gear 3 ratio, indicating internal transmission failure. Confirmed at independent mechanic.
The contact owns a 2017 Ford Escape. The contact stated that while at a stop sign, the vehicle stalled. The vehicle was restarted but failed to shift into gear. While driving 55 MPH, the speedometer decreased, the vehicle failed to accelerate and then stalled. The contact was able to veer over to the side of the road. The vehicle failed to shift into gear. There were no warning lights illuminated. The contact called for a tow truck. The tow truck driver informed the contact that there was coolant leaking from the vehicle. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 208,000.
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 60 MPH, the vehicle started shaking abnormally. The contact stated that the check engine warning light was flashing, and the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle was not responding as needed. The contact stopped and turned off and restarted the vehicle; however, the vehicle was still shaking. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle and retrieved DTC: P0304 (Coolant Intrusion into engine) Engine and Engine Cooling. The mechanic linked the failure Customer Satisfaction Program: 21N12 - Short Block Replacement After Coolant Intrusion (Engine and Engine Cooling). The vehicle was not repaired. The vehicle was then towed to a dealer, where it was diagnosed and determined that there was coolant intrusion in the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,000.
Internal coolant leak into the cylinder.
My 2017 Ford escape 1.5L ecoboost. Had the brake booster completely fail while driving down the highway on Oct. 27th. I took it the next day to the Ford Service center in my area. They informed me it was the Brake booster and would cost around $1100. They called me two days later and told me instead it was the vacuum pump, and that it was be cheaper to fix. They said it would be done that following Monday. On Monday I got a phone call asking me when the last time I changed/checked my oil. I told them it was changed on Aug 7th. It was checked (with video evidence) on October 19th. They told me they were “test driving my vehicle and heard a loud pop, followed by my car turning off.” They informed me that there was very little oil in my pan and that my car had thrown a rod. I explain that my oil level was fine, and that my car had no indication of needing oil. They replied with similar comments such as “the car gave no warning or indication light. It was driving just fine, it was shifting fine. Everything was fine until pop.” My husband asked his mechanic (who was unavailable at the time) and was told “when a vacuum pump goes out the engine will continue to supply oil in an attempt to cool the pump. The oil will then go to the exhaust and due to the eco system on the exhaust. The driver won’t know.” With this information, an investigation into a recall seems necessary.
Coolant was leaking into the engine creating a need for a full engine replacement. Signs of the issue included check engine lights appearing on dashboard twice in two weeks and no coolant remaining in the vehicle. This issue has been reported multiple times by other owners of Ford Escapes with no recourse from Ford. Issue was reported to me by an independent car mechanic. Engine is being replaced this week, therefore no receipt for repairs is yet available, but estimate was $9000.
The contact owns a 2017 Ford Escape. The contact stated that while driving 35-40 MPH, the check engine warning light was illuminated. The contact stated that while it was raining the windshield wipers became inoperable. The vehicle was taken to an independent mechanic who determined that the catalytic converter, windshield wiper motor, and emission coil needed to be replaced. The vehicle was repaired, but the failure recurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle started shaking abnormally. The check engine warning light became illuminated. The contact stated that the vehicle stalled while leaving her property. The vehicle was restarted, and there was an abnormal sound coming from the engine. The contact stated that there was an abnormal chemical odor coming from the exhaust pipe. The vehicle was taken to an independent mechanic who diagnosed the vehicle with coolant intrusion into cylinder #2. The contact stated that the spark plugs, coil packs, and purge valve were replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 85,000.
My child and I were driving in the car when it suddenly overhead to extreme temperatures. I've only had this car 2 years, come to find out there's a faulty design to the engine cylinders causing coolant to seep in to the engine, also causing the head gasket to blow. This is ford's fault and there's currently class action lawsuits because this can cause the engine to combust, incredibly dangerous. There needs to be recalls
I bought a used 2017 Ford Escape Titanium in September of 2024. Around a month and a half later, the check engine light came on and had the code P0302. The check engine light has been intermittent since then. My car only has 56,558 miles on it and it is a 2017 so this has been extremely frustrating.
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic was provided, and that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 55,162.