2017 Ford Escape Complaint Log

The contact owns a 2017 Ford Escape. The contact stated that on several occasions while the vehicle was running, the vehicle shuddered with the check engine warning light illuminated. Additionally, the contact stated that on each occasion, the vehicle drove rough, and while decelerating the vehicle jerked continuously until shifted into park(P). The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.

The contact owns a 2017 Ford Escape. The contact stated that upon start of the vehicle, there was heavy white smoke coming from the exhaust pipe. The contact stated that the vehicle vibrated abnormally while idling. The contact stated that the vehicle shut off independently while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 22N12 (Rattle Noise at the Transmission Bellhousing Area – Flex plate Cracks); however, the VIN was not included in the Customer Satisfaction Program. The manufacturer was made aware of the failure. The failure mileage was 84,000.

Car began putting out heavy grey exhaust. Occurred twice at the beach and thought it related to the high temperature. Returned home and noticed nothing out of the ordinary. Three weeks later, I went to turn on the car, the car immediately began to shudder violently and the check engine light kicked on. I immediately turned off the car and got it to a Lincoln dealer. It was covered under extended warranty, but they held my car to replace the engine for 3 months. Had to pressure the dealership to get a loaner for the 2.5 months.

There is coolant intrusion in cylinder 3. My engine needs to be replaced and it has 95,000 miles on it. Ford only covers it to 84,000 miles.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 30-65 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Approximately six months ago, for few months the vehicle would misfire when trying to accelerate quickly or above 2500 rpms. It randomly went away and I had the car diagnosed, but since it was not having the issue at the time, I was told I would have to wait until it started back up in order to find out what was wrong. 2 months later (7/12/24), when I started the vehicle in the morning, it felt as though it was idling very high and vibrating. There were no signs in the 2 weeks leading up to this happening. The check engine light was also on. We took it to the Ford dealership and found there was coolant leaking into cylinder 4 and I need a new motor. Ford wants to charge me $7000 for a new motor.

For the last few months, I’ve noticed that my vehicle’s brake mechanism hasn’t been stable, also audible /noises coming from brakes at time, vehicle has an EVAP leak, causing vehicle not to start after refilling with gas. Yesterday, 6/11, while traveling, there was a notice that said engine was overheated and to stop vehicle safely. I was on a restricted highway on a very slim shoulder, very traumatized, but after 3 hours successfully has vehicles towed to a repair shop. No work has started.

Engine block design is defective and allows coolant to leak into cylinders 2 or 3. This causing white smoke, engine misfires and overheating that can cause an engine fire. Ford has issued service bulletins to replace the engine but no recall at this time.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated intermittently. The contact stated that the dealer had previously replaced the engine. The vehicle was taken to AutoZone, where error code P0299 was retrieved. The vehicle was then taken to the dealer, but the check engine warning light was no longer illuminated, and no error code was retrieved. The failure recurred. The vehicle was taken back to the dealer, where it was determined that the turbo charger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 51,773.

Coolant is leaking I to the engine compartment.

The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, there was an abnormal amount of white smoke coming from the exhaust system. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that there was coolant leaking into the engine and that the short block needed to be replaced. Upon further investigation, the contact was informed that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

The headlights keep burning out, alternating from driver’s side to passenger’s side. The bulbs burn out about every three months but have burnt out in as little as 1 month (same bulbs). A search on the Internet shows numerous persons having the same problem with their Ford Escapes.

I purchased my Ford Escape SE eco boost 2017 new. and now the engine light came on and I had ford checked to see what was the issue. once diagnosis was done they told me I had to replace my engine for eleven thousand (insane ) my coolant was leaking into my cylinders and engine. I looked up this issue and found that there are thousand of people with this issue. Ford is aware of this yet will not recall these engines. hard working people like myself are stuck with a lemon for a car due to not being able to afford this new engine. how is this possible! I really pray for all of us who are going through this and not having any help from Ford. Please Please help.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was flashing while starting the vehicle; however, while driving, the warning light independently turned off. The contact stated that after driving for a while, the check engine warning light illuminated and remained illuminated while accelerating after the vehicle had been parked. The contact immediately stopped driving. The contact called the dealer and was advised to have the vehicle towed to the dealer. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into cylinder #2; causing several engine misfires, and the spark plugs to oxidize between the cylinder head and the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact became aware of Customer Satisfaction Program, NHTSA ID Number: 10213732 (Engine and Engine Cooling). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the Customer Satisfaction Program. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 59,554.

Engine misfired, caused coolant leak into the engine causing a faulty engine and white smoke to go out the tail pipes.

After almost a year of problems, the Ford Dealership just diagnosed the car with coolant intrusion. It will cost $8000 for a new engine. This is a known Ford Escape 2017 problem, and Ford won’t do anything about the issue. Right now it’s available for inspection, but I’m going to have to get rid of it soon as it is a hazard and not reliable.

The contact's wife owns a 2017 Ford Escape. The contact stated that approximately one year ago, the engine was misfiring, and the vehicle was shuddering when the vehicle was started. The contact stated that his wife had not seen any warning lights illuminated. The contact had taken the vehicle to an independent mechanic. The vehicle was diagnosed, and it was determined that the spark plugs and coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact took the vehicle back to the same mechanic and was informed that the cylinders in the engine had failed a pressure test and referred the contact to the dealer for assistance. The vehicle was towed to the dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 (Coolant intrusion into the cylinders - Engine and Engine Cooling). The manufacturer was informed of the failure and informed the contact that the program to replace the engine did not cover the vehicle and had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

There is a Ford Technical Service Bulletin (19-2208) that deals with a coolant intrusion into the engine through a cracked cylinder. My vehicle falls into the category of this particular issue. After multiple repairs to my vehicle due to my engine light coming on intermittently my car warning lights came on while I was driving down the interstate and had to pull over. I sat at the side of the road until I could get a tow truck to pick my vehicle and myself up. There has been no notification to owners about this issue because Ford is telling me that it's not a recall but a Technical Service Bulletin so I'm being told I have to pay $10,000 for a new engine. I have 73,000 miles on my 7 year old vehicle which I shouldn't have to buy a new engine. This is definitely a safety issue, I could have broken down at night, fortunately, I got off work 2 hours early so it was still light outside. I'm a [XXX] and this has been a very stressful time due to a manufacturing defect that is not of my making INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle began to shake and vibrate abnormally. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine, and that the engine needed to be replaced. The engine was replaced but shortly after retrieving the vehicle, the check engine warning light illuminated again. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 44,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle occasionally failed to start after several attempts. In addition, the engine overheated with the "High Engine Temperature - Stop Safely" message displayed on the instrument panel. The vehicle was taken to a dealer and the contact was provided a fee for the vehicle to be diagnosed and inspected. The vehicle was taken to an independent mechanic and mechanic determined there was coolant intrusion into the engine. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Escape. The contact stated that upon approaching the vehicle during a rainstorm, the contact observed water pooling inside the taillight assembly. The contact then became aware that the taillights were not functioning as needed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight assembly water seal allowing water to leak into the assembly and short-circuiting the taillights. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 23,000.

While driving on the expressway the check engine light came on and the car started to shake violently. The car doesn't accelerate right away. After inspection, the auto shop provided the following comments: Engine is burning coolant, upon arrival vehicle low 1 gallon of coolant no coolant leaks present. After adding coolant and starting up white smoke coming out of tail pipe smelling like burnt coolant. Codes present for check engine light P0300 random misfire detected P0302 cylinder 2 misfire detected P0316 misfire detected upon start up p0456 evap system lean p1456 unable to bleed fuel fuel tank P2196 02 sensor signal. Oxygen sensors needed due to coolant burning Purge valve needed Engine needed internal damage. After contacting Ford Corporate and a Ford Dealership it was determined that the car would not be under warranty (odometer is 59,225). The car has not been repaired due to the expense of a new or used engine replacement. Many reports online have stated this problem is very common for this type of vehicle.

Diagnosis-Coolant intrusion into number 2 cylinder. check engine code misfire #2 cylinder causing engine to overheat and vibration with loss of power. Pulled over and let vehicle cool down and took it in for service. I’m told a new engine is needed. I am also told by Ford my VIN is not included on their list of vehicles having same problem. I called Ford and apparently today is 17 days past campaign date to get immediate review. Ford customer care says Management will review but unable to say when. We really liked our Escape and hope Ford will come through with a good resolution timely.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to several independent mechanics who diagnosed the vehicle with a coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated with heavy white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer where a diagnostic test was performed. The contact was informed that there was a coolant leak into cylinder #1. The manufacturer was notified of the failure, and the contact was informed that there were no recall or warranty on the vehicle. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The contact stated that after several attempts to accelerate, the vehicle lunged forward. In addition, the RPM was elevated. The contact stated that the failure occurred while driving on a busy highway. The contact stated that the failure occurred after releasing the brake pedal or after coming to a complete stop. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed. The contact was advised to have the vehicle towed to the dealer for assistance. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. The VIN was unavailable.

At 37,775 miles on Aug 23, 23; 1st check engine light. The cause was unclear, possibly an intermittent purge valve, which was replaced. The second check engine light was at 46,919 miles on Jul 03, 24; and that's when it was noted the coolant level had dropped a little bit. Excessive carbon was also seen in the #1 cylinder and the shop suspected a coolant leak. A pressure test was performed but the result was negative...so all the required and recommended maintenance was performed. The next day, the engine light came back on. On Jul 09, 24; the shop then performed an overnight coolant pressure test, and it showed that coolant was indeed leaking into the #1 and #2 cylinders. This could be a fire hazard and could also lead to a catastrophic engine failure. My autoshop (Accurate Automotive, in Yuma AZ) pointed out the Ford bulletin for my engine...a block defect, (Reference# 22-2229, issued Jun 09, 22) and recommended I take the vehicle to the Ford dealership in Yuma... which I did on Jul 10, 24. The service representative (Jesse) did not accept the finding of my shop and said Ford will perform their own assessment. No Ford recall has been issued for this defect. There should be, though. The vehicle is available for inspection upon request.

Dealership says there is coolant leaking into engine. I had the car in the dealership 6 weeks ago for it’s 65k miles checkup and no issue was noted then, have driven less than 1,000 miles on it with no noticeable issues other than the check engine light coming on which is why I brought it back in.

Car only has 42,000 miles on it. Was just told it needs a new engine due to a known manufacturing defect that lets coolant into the cylinders causing rough starting and running.

The contact owns a 2017 Ford Escape. The contact stated while driving at slow speeds, the vehicle stalled with several unknown warning lights illuminated. The vehicle failed to restart. The vehicle was towed to the residence, and then to a dealer. The vehicle was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the engine had overheated weeks before the vehicle stalled. The vehicle was towed to an independent mechanic and the water pump was replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the coil pack in cylinder #3 and spark plug. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the independent mechanic, who determined that coolant was intruding into cylinder #3, and that the engine needed to be replaced. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 129,300.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the coolant fluid was significantly low. The contact was able to drive a short distance to the residence. The vehicle was inspected by a relative who replaced the spark plugs; however, the failure persisted. The contact stated that the vehicle was losing an excessive amount of coolant fluid and needed to be refilled every three days. The contact stated that on one occasion, the warning light indicating that the engine was overheating had illuminated. The vehicle was taken to a local dealer who confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,000.

Known problem with coolant leaking into cylinders could cause engine to seize at any moment while driving. Can’t afford to replace engine, so I’ll just keep driving it until it causes an issue…

Started driving vehicle one morning and white smoke came of the exhaust. Took it back to Cascade Auto where I purchased the car. Head gasket has to be repaired. Cascade is currently repairing the head gasket. $3,000 repair. The car only has 70,000 miles on it. Ford Motor Company would not help with this repair. I talked with Klaben Ford and North Canton Ford. Also, I called the ford hotline and they would not help with the repair.

This vehicle has an internal coolant leak causing white smoke out of the tail pipe, rough idling and constant misfiring. I know its an internal coolant leak because I have to constantly add coolant to the vehicle as well as the rough idling and rough start/ misfiring

Two years ago in 2022, my engine block was replaced at a ford dealership free of charge due to the customer service bulletin/satisfaction program. A month ago I was hearing a super loud rattling and the engine completely cut off while I was driving. Thank goodness I was able to get over to the side of the road and have it towed back to the ford dealer that did the repair previously. With less than 80k miles, they are now telling me that there is something in the engine head and will be more than 10k to fix. They cannot tell me what is in the engine head and claim it could have nothing to do with the other issue fixed previously. I am having to completely scrap a car that should otherwise be worth 10k. Something is wrong here. Not only is it a dangerous situation but just horrible customer service on the part of Ford.

What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant intrusion into cylinder bores. How was your safety or the safety of others put at risk? Engine failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Problem has been looked at by Lens Auto Repair and Christian brothers auto who have both claimed issue is related to Technical Service Bulletin (TSB) for 2017-2019 Ford Escape vehicles with a 1.5L EcoBoost engine that were built before April 8, 2019. The bulletin, dated June 9, 2022, covers coolant intrusion into the cylinder bores and offers a one-time, no-cost repair for the 1.5L short block. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, this has been inspected by Lou Fusz Ford Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Coolant leaked onto driveway one year ago. Now, coolant disappearing and not visibly leaking anywhere. Also, there is now excessive white smoke at startup on occasions. The smoke is excessive enough to fill the entire garage instantly.

The engine light came on, we took it to a mechanic who replaced the spark plug and a coil. We were told it was safe to drive long distances. We drove the car about 8 hours with no issues. The car was parked for 2 days. We then turned it back on to drive home and white smoke blew out of the exhaust and the engine over heating light came on. We turned the car off and had it towed to a mechanic in the area who stated coolant had leaked and the entire engine would need to be repaired. The car has less than 60,000 miles on it, but is over 5 years old, so it is out of warranty. We have maintained it carefully. Original mechanic stated the gasket must have blown when the white smoke came out because we could not have driven 8 hours if there had been an issue when we originally brought the car in. Ford dealership quoted us $11,000 to repair/replace engine. Ford customer service stated no goodwill repairs were available. Looking into joining the class action lawsuit for the manufacturing defect in the engine that we are now painfully aware of. We are thankful that the gasket blew in a drive way and not on the highway as it easily could have.

The dealership reported that coolant was leaking into the engine cylinders, and now the whole engine needs to be replaced. They also informed us that this was a "known issue" but is not covered via a recall. This is due to a flawed design, and they do not have a way to prevent it from happening again if we were to replace the engine. We started with a check engine light, and the car had issues getting to highway speeds and reversing uphill. Then the temp warning would go off if we used the AC even for short trips.

White pearl paint is pealing from around the windshield. The bare metal of the frame is exposed. A local body shop reported the issue may be related to the windshield and could be a safety issue with the windshield getting loose. Other areas, such as the engine hood are also showing signs of pealing.

The contact owns a 2017 Ford Escape. The contact stated while driving 40 MPH, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The vehicle was taken to two independent mechanics, who determined that the failure was due to the torque converter. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at a moderate speed, the engine started to misfire while depressing the accelerator pedal. The contact stated that there was an abnormal banging sound coming from the vehicle with the check engine warning light illuminated. The contact pulled over and checked under the hood but could not determine the cause of the failure. Despite the failure, the contact was able to drive the vehicle to the residence at slow speeds. The contact attempted to replace the spark plugs but the failure persisted. Upon investigation, the contact discovered that the failure was likely caused by coolant intrusion into an engine cylinder. Two dealers were notified of the failure, and the contact was informed that the vehicle was not covered under recall or warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 120,000.

Failure of defective and dangerous head and tail lights - total of six. Luckily, I identified the problem before a serious accident. This was previously reported without details or supporting documentation under NHTSA Complaint 11600823 by a family member. The uploaded documents show the actions of the dealership (Art Hill Ford) and Ford Motor Company.

The engine block of this vehicle is suspected of having a coolant loss/coolant intrusion fault per my independent, certified mechanic. Issues began about a year ago, before 70,000 miles. Several trips to the Ford dealer did not yield any helpful information. This issue started with an occasional misfire or rough idle on startup. A MIL engine scanner revealed code P0302, cylinder 2 misfire. The code was reset and the issue went away for a short period of time. However, it has been returning more frequently, and I've been stranded more than once out of fear of the engine overheating. Coolant consumption is higher than usual, and it is being replaced with approved Ford coolant only. An independent mechanic performed a few tests, the most basic being inspection of the plugs and cylinder, and noted possibility of coolant in cylinder 2 and 3. A midstream sample of the oil during an oil change was bottled and sent to a specialty laboratory for testing. The oil test confirms presence of small amounts of coolant in the used engine oil. My own research into the issue reveals there was a Ford TSB 19-2346, "Coolant in cylinders, white exhaust smoke and/or illuminated MIL," of which I was never informed by Ford as the original owner since new purchase of the vehicle in 2017.

The contact called on behalf of her boyfriend, who owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was overheating. The contact was able to pull the vehicle to the side of the road and inspect the vehicle; however, there was no coolant leak found. The vehicle was taken to an independent mechanic to be diagnosed. The contact was made aware of coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the check engine and engine overheated warning lights illuminated. The vehicle went into low power mode, and the contact parked and turned off the vehicle. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was towed to her daughter's residence. The daughter is a mechanic instructor, and her husband is a mechanic who determined that the head gasket was blown, and the engine needed to be replaced. The local dealer was contacted and informed the contact that a diagnostic test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 110,766.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic where a tune-up was performed; however, the failure returned. The vehicle was taken back to the independent mechanic where a code reader determined an oil leak in the head gasket. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN. The manufacturer was not notified of the failure. The failure mileage was approximately 133,000.

I have a 2017 Ford Escape 2.0 w/ a long engine block. Coolant is leaking into the cylinders causing misfires. Apparently this is a known condition, but Ford has only been addressing the 1.5 engines. It’s a slow, almost undetectable condition and a design flaw in the engine. The recall / extended service bulletin that NHTSA sent out doesn’t cover the 2.0 vehicles. But it is happening, and after talking w/ Ford Service Center today, they are refusing to assist w/ repairs. My car has just over 65,000 miles and I’ve kept up w/ maintenance. Ford needs to address this fundamental design flaw in this engine and assist, if not fully cover the cost of repairs. This is a life safety issue. Because this is a slow leak and almost undetectable, I never knew or was notified of the situation. If I had, I could have sought some sort of remedy. Now I’m looking at over $8700 in repairs. Please assist and advocate for myself and others in this situation. Thank you.