2017 Ford Escape Complaint Log

The contact's daughter owns a 2017 Ford Escape. The contact stated that the headlights and taillights were inoperable. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that water had entered the light assemblies. The headlight and taillight assemblies were not properly sealed. The bulbs were replaced. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.

Engine failure due to coolant intrusion in cylinders. Whenever an engine fails there is a safety issue. Local Ford dealer has diagnosed this problem. Check engine light and rough running on start up were the original symptoms. First appeared June 2024, when the vehicle had about 60,000 miles on the odometer.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined that there was coolant intrusion in the engine, and the short block needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic where it was determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.

Our car has less than 100,000 miles on it. We have the eco boost engine on our escape and one day when we were driving, the engine light came on then the car turned off and wouldn’t turn back on. We’ve never missed an oil change or any repairs and have not been in an accident. The dealership says it needs a whole new engine because of a KNOWN problem with these cars. They said they have seen hundreds of them. In fact, a recall was just done on them for thousands of vehicles with the same engine, but not our model despite having the same issue. A quick Google search confirmed that many other people have had the exact same issue. How many more people will it take to realize it’s a concern? We had kids in the car. We are a military family with medically fragile children and can’t afford a new engine on our own. Our car was relatively new. This shouldn’t happen from a well known company. How many other hard working families have to suffer? We should have been included in the recall a couple days ago that included all 2.7 boost engines for every model but ours. Please please look into it. It is most definitely a safety concern and could have ended much worse for us.

The contact owns a 2017 Ford Escape. The contact stated that there was coolant leaking from the vehicle, and the “Engine Fault - Service Now” message was displayed. The vehicle was taken to an independent mechanic, who determined that the spark plugs and EVAP system needed to be replaced. The vehicle was taken to another independent mechanic, who determined that the head gasket was leaking into the exhaust and there was coolant intrusion into the engine. The mechanic recommended that the engine be replaced. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 107,000.

The Paint is coming off due to Ford forgetting to put primer on first.

We are currently having to replace my son's engine in his escape for the second time due to misfire ? He was driving and it lost ability to drive. It was towed to shop which indicates it needs a second engine.

After driving 200 miles for a vacation, the car overheated and would not start. The coolant had leaked into cylinder head and evaporated. Smoke was coming from underneath the hood. Had it towed to a shop where they did $2500 in repairs. Car ran for two months, and the same thing happened again. After looking online, discovered Ford knew about the design flaws that cause engine failure. There have been recalls regarding this issue, but not in Wisconsin.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs; however, the failure persisted. The vehicle was taken to another independent mechanic who diagnosed the vehicle and found coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered abnormally. The failure progressed causing the vehicle to fail to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the spark plugs were cracked and needed to be replaced. The vehicle was repaired but the failure reoccurred. The failure occurred, the high temperature, and service engine warning lights were illuminated. The vehicle was towed to another independent mechanic where it was diagnosed that the engine block was cracked, coolant had leaked into the cylinder, and the coolant had leaked onto the spark plugs. The vehicle was not repaired due to the cost. The contact was made aware of TSB: 222322. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

The contact owns a 2017 Ford Escape. The contact stated that intermittently the engine would misfire on startup and the check engine warning light would illuminate. Restarting the engine would normally solve the issue. The diagnostic code indicated "P0302" as a Cylinder 2 misfire. The vehicle was taken for service and the technician confirmed there was coolant intrusion into the cylinder. The technician recommended the engine be replaced. This is a common issue with Ford Escapes detailed in Customer Satisfaction Programs 19B37 & 21N12. The manufacturer customer service line was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance.

Coolant intrusion - confirmed by a Ford dealer. After researching, I discovered this is a KNOWN ISSUE with these vehicles, but not yet covered by a recall. I may have to pay $8000 for a new engine. Please add me to the list of Escape owners with this problem. And TRY to get Ford to issue a recall!! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, and the check engine warning light illuminated. Upon inspection, the contact discovered that coolant was leaking from the vehicle. The contact stated that coolant was added but continued to leak, causing the engine to overheat. The vehicle was taken to the local mechanic who diagnosed that the engine's small block had cracked due to the engine overheating. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 124,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. The check engine warning light was illuminated. The contact's son replaced the ignition coils and spark plugs, but the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with engine oil intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 77,700.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was running extremely rough, with the check engine warning light illuminated. In addition, the contact stated that the coolant reservoir was being refilled every three to four days. The contact stated that there were no visible coolant leaks. The vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

Coolant leak into engine. Was informed at Ford dealership that this is a known issue, but is not under recall

Engine failed. Coolent detected in Cylinder. Code # PO302 Mis fire detected.Coolent resovoir Low. Infra-red Tested HC 985PP, CO 0.91%. Vehicle chugs during acceleration and is hard to start at times.Vehicle is covered underTSB 22-2229 Issued on June 9 2022.

2017 Ford Escape 1.5L Ecoboost engine. Two mechanics verify coolant leak in the engine block. This failure is addressed by Ford CSP 21N12 which covers engine replacement for vehicle less than 7 years and 84k miles. The CSP was issued June 2022 but "expired" November 2022 so Ford will not honor the cost of repairs even though my vehicle meets the criteria.

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.

Vehicle started running rough and had no power while trying to get on to a highway or leave from a stop. When the "Check Engine" light cam on I took it for diagnosis and it had a misfire in 2 cylinders and losing excessive amounts of antifreeze without any leaks showing. It was later diagnosed as have a bad motor and that this year and model motor is know to have this problem. Ford even has a service bulletin on it.

Engine failure. Yes - available for inspection. Also have inspection report and video of problem. Vehicle has 49,801 miles on it - check engine light came on. Took it in for service - code was for misfire. Spark Plugs were changed - misfire continued at shop - boroscope was done and it shows coolant intrusion in cylinder 3. Coolant intrusion significantly increases risk of engine failure, engine over heating and risk of fire. Therefore we were told that the vehicle cannot be driven. Per Fords June 2022 bulletin - to correct condition long block engine assembly needs to be replaced. According to Ford - this 2017 vehicle (engine manufacture date of [XXX]) does not qualify for recall repair. This is link to what was seen upon inspection - including video of coolant intrusion. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape The contact stated that while his daughter was driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who stated that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,000.

The check engine light continuously came on and would go off. I also noticed that the coolant was needing refilled extremely often. I took the car up to the check engine, light reader, and it informed me that cylinder was misfiring. I cleaned out them out using product from Autozone. There have been two incidents where my car overheated while driving when coolant was just refilled (within a month). After researching online, many others have this exact situation.

This is my 18 year old daughters vehicle, she was driving on the highway at a high speed of 75 and all of a sudden it dropped to 50 (TERRIFYING), this happened probably a handful of times before we had the vehicle looked at! The vehicle gave her a check engine light, we had someone look at it at, they replaced her high pressure fuel pump, no one said anything about her transmission failing. It lasted 2 more weeks and completely stopped on her. We had the transmission rebuilt and hasn't given her issues for 1 week. NOW my 2018 expeditions transmission is a goner, having it now looked at. Should not happen after 5 years!

The contact called on behalf of his daughter who owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired, and the failure reoccurred. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact's daughter was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 128,215.

Vehicle started shaking a little upon cold start. This did not happen every day and would only do it when first started of a morning. Took for service and was told vehicle needs a new engine. No check engine lights ever came on and vehicle has had no other problems. We are shocked at this news! Researched and saw numerous reports of recalls, etc. on this particular model and engine. Never received any information about recall on our engine.

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the engine overheated, and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that engine coolant was present inside the cylinders and caused severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not covered under the Extended Warranty for the failure. The failure mileage was 94,000.

low coolant level, white exhaust smoke and/or may run in a rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This is due to coolant intrusion into a cylinder bore.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the engine ran rough, and the check engine warning light illuminated. The vehicle shut off and failed to restart until after approximately five hours. The vehicle was taken to an independent mechanic where it was observed that fluid was leaking from the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while driving, the vehicle failed to accelerate above 2,000 RPM intermittently. While driving approximately 40 MPH or exceeding 40 MPH, the vehicle was shaking and hesitating. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic to be diagnosed and it was determined that the vehicle had experienced spark plug and cylinder failure. The spark plugs and the ignition coils were replaced; however, the failure persisted. The vehicle was taken to another certified mechanic, and it was determined that the engine block was fractured, allowing coolant to leak into several cylinders, causing the engine to misfire. The contact was informed that the engine needed to be replaced. The dealer was contacted and confirmed the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacture referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 41,455.

Daughter was driving and noticed initially that the steering wheel briefly lost power making right turns and applying the brakes. The next day while negotiating a curve the steering wheel froze and warning light came on stating “steering wheel assist fault.” Almost left the roadway before steering returned. Went directly to mechanic nearby. Mechanic scanned and found code U0131 Lost Communication with Steering Control Module A. Vehicle is unsafe to drive and left at mechanic for repairs.

The splash shield on underneath both the driver and passenger sides are falling off the vehicle. Passenger side started last year and the driver side was yesterday 5/17/2024 it appears the plastic pieces holding to the care are failing. Have zip tied them in to place to keep them on. I have seen many reports of this happening to other 2017 ford escapes online but dosnt seem like they have found a way to fix it.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.

My car doesn't have 70,000 miles on it and the flex plate is cracked. There have been other models of Ford ie the edge that have had the same problem. Something needs to be done about this because hundreds of people are reporting the same problem. With a quick Google search you can see that.

I was driving to work, and I reversed out of my driveway. I stopped, put the transmission in Drive, and proceeded forward. I let my foot off of the accelerator, and the transmission slipped and the car lurched and made a "thunk" noise. I stopped, and then accelerated again. After about 10 minutes of driving (while stopping and going at several stoplights), I was driving at 45 mph. The engine suddenly started revving past 4000 RPM, and the car would not accelerate forward anymore. I let my foot off the accelerator, then pressed on it again. The engine again revved with no forward movement, and several clunking and grinding noises. I was fortunately able to pull over on the shoulder of the road. I put the vehicle in park, then drive again. It would not move. After turning the car off and on again, and putting the transmission in drive, it clunked loudly and lurched forward. I was able to drive another 1/4 mile slowly, and pull into a parking lot. After that, the car would not move in forward or reverse gear. It was towed to the dealership on May 15, and has been there evere since. I am submitting this due to the Ford Motor Corporation's awareness of the issues with the transmissions on these vehicles, and the safety risk that they pose. I was lucky that there was a place to safely pull off of the road and move the vehicle to a parking spot.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine misfired on several occasions. The contact stated that there was a strong coolant odor coming from the exhaust pipe. Additionally, the contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine. The dealer related the failure to TSB Number: 22-2229 and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,750.

I purchased my 2017 escape almost a year ago. It only has 73000 miles on it. Check engine light turned on. I took it into the mechanic and was told that my coolant was leaking and that I needed a new engine. From what I have read this can lead to the engine catching on fire or engine failure while driving. I was told by the mechanic that I can drive the vehicle because the light was not flashing but how am I to know how safe that truly is. I can not afford a new engine and it is my only vehicle so I will be driving it. I have also read that Ford is aware that this is a manufacture defect but no recall has been issue. Does someone have to get injured before this issue is dealt with? There are thousands of these vehicles on the road as ticking time bombs. Before someone loses a life this should be recalled

The contact owns a 2017 Ford Escape. The contact stated became of a coolant leak on the driveway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was approximately 125,000.

Rear differential failing causing the back tires to go at different speed than the front. Causes steering issues. Part is limited in availability per dealership as so many ford cars are having the issue.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated while driving. The contact pulled over to check the coolant level and discovered that the coolant reservoir was empty. The vehicle was taken to an independent mechanic, who determined that the engine needed to be replaced. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 58,000.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine was misfiring with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.

Check engine light came on, and then car started misfiring. Took it to dealership who stated coolant was leaking into the engine and was a result of TSB 22-2322. Technician said if the engine is not replaced it could result in engine malfunction such as overheating and leading up to a fire. Received an estimate of repair from the FORD dealership which confirms issues.

While I was driving on the highway at 70mph all of a sudden the car started to shake and slowed down, could not go over 35mph. At 91k miles, the car developed a misfire in coil 2. It was recommended to replace the spark plugs, which we did (all 4). The code received is P0302. Still having having issues, upon further testing, it was found that there is no compression in coil 2. After researching - there are tens of thousands of complaints of this same issue. Talking with a dealer, then to Ford's customer service, I was told there is nothing they can do. I need a new short block which will cost upwards of $8,000. This is a known issue with Ford and thousands of complaints, yet no recall has been done. Ford said the warranty is 7 years or 84,000. While I am within warranty for the years, I am just over the mileage. However, a car that is just at 90,000 miles and only one owner (myself), driven about 3-4 days a week for work should not be having this problem. There were NO notifications or messages that there was a problem. There still is NOT a check engine light or other notification. We had to have a scan put on it to learn of the P0302 misfire in coil 2. There is a class action lawsuit starting up and we will join.

Ford Escape 2017 78,831 miles. 5/13/24 Had car inspected at Brannen Ford of Perry. I was concerned that the check engine light was illuminated. The Ford service department noted the Code P0456 but cleared the code and did not advise repair. [XXX] Drove from Georgia to Memphis and began to notice rough crank with cold start only. 5/19/24 In Memphis took to Autozone for a OBD scanner read. Scanner said P0456 and P031. First cylinder is misfiring. 5/20/24 Took to Holt Automotive to investigate code. 5/23/24 Holt referred to Madison Automotive since technician believed the code indicated an engine issue beyond the scope of Holt. 5/23/24 Delivered to Madison Automotive for diagnostics. Ran codes and noted a 2.0L engine. Removed and replaced the ignition coil and relevant spark plug per OBD scanner. Cost $526.39 6/1/24 Took back to Autozone for OBD scan due to check engine light coming on again. Same codes. 6/3/24 Took back to Madison Automotive. Ran codes again and realized, by coincidence, purge valve was bad. Replaced purge valve. Cost $462.47. Could not note the rough start or find a specific leak. Informed that usually leaks only occur with temp change, hence the rough cold crank noted by us. [XXX] Check engine light on again and would not start at gas station. Had to go through manual start process. 6/14/24 Took back to Madison Automotive. They decided to try a cold crank in the morning after it sat unused through the night. White smoke filled the parking lot. Confirmed that defective head gasket is leaking coolant into the cylinders. Recommended replace engine. 6/17/24 Called Ford Motor in Memphis. Told representative of codes and symptoms and was informed of TSB 21-233 which informs Ford of these exact defects. No recall issued as of yet. Since these same issues were noted in the 1.5 L engines and recalls were issued, I am contacting you with the same request to have Ford recall 2.0 L engines from these defective years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling roughly. The contact stated that once the engine had warmed up the engine started running normally. The contact stated that the check engine warning light was illuminated. The contact checked the engine and observed that the coolant level was extremely low. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that there was coolant intrusion into engine. The vehicle was not repaired. The contact was informed that the check engine warning light was illuminated and needed to be taken back to the independent mechanic. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 35 MPH, the vehicle was revving as if the accelerator pedal was depressed. The contact slowed down and depressed the brake pedal and the vehicle was jolting like shifting gear. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

Cylinder 2 misfire. Coolant and oil are leaking down cylinder number 2 causing it to misfire. This was diagnosed and confirmed by an independent service center. The engine was slipping which prompted the service appointment. Contacted Ford Motor Company and was advised to file this claim.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the contact heard a loud clanking noise coming from the engine with the check engine warning light illuminated. The contact stated the engine began to misfire. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was taken to AutoZone where it was diagnosed and determined that the engine was misfiring. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure persisted with the engine warning light illuminated and the engine continuing to misfire. The vehicle was then taken to an independent mechanic where it was diagnosed with a failure with the engine block. The contact was informed that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHSTA Hotline for further assistance The failure mileage was 101,000.

The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.