2017 Ford Escape Complaint Log

HAD TO REPLACE ALL WHEEL LUG NUTS--THE LUG NUTS HAD ENLARGED TO POINT THAT A BIGGER SOCKET WAS NEEDED TO REMOVE THEM AND BECAUSE OF THIS THE NUTS WERE DAMAGED SO NOT TO BE ABLE TO USE. THIS PROBLE WAS CONFIRMED BY EAU CLAIRE FORD-WI

These vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and Ford failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. My car has shut off with my [XXX] son in the vehicle with me while I was driving, I also have to put gas in my vehicle while the vehicle is powered on or else my vehicle will not start for 20 minutes and now if I leave it running while getting gas it shuts off completely right when I pull away from the gas pump. I contacted Ford when I had 87,977 miles on my vehicle and they refused to cover the repair or buy it back. My car claimed to be overheating during the middle of a winter blizzard and wouldn't even turn over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the check engine warning light would illuminate, the vehicle would drive rough and would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the coolant had intruded into the engine. The contact was informed that the vehicle was not covered under the Manufacturer’s Special Coverage for the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,795.

The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle hesitated to accelerate with the check engine warning light illuminated. The vehicle was diagnosed by the contact's son, an independent mechanic, with coolant intrusion into cylinder #2, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion) however, the VIN was not included. The failure mileage was 73,599.

I own a 2017 2.0L Escape that has intrusion of coolant into the cylinders. This is a potential fire risk and has been identified per the Technical Service Bulletin 19-2346 dated 12/19/19. There is no incentive to get this fixed and no notification to the consumer to do so, yet it is a fire concern. The 1.5L engine has been addressed thru the Ford Consumer Satisfaction program 19B37 yet the 2.0L engine is not. I have 53K miles on this vehicle and it requires a new long block. The vehicle has been inspected by 2 FORD dealers Covert in Austin, TX and Leif Johnson in Austin TX both concurring that the replacement is necessary. I am seeing a recall on this engine or at minimum assistance in replacing the long block. Thank you.

The contact owns a 2017 Ford Escape. The contact stated while pulling out of a parking lot, the vehicle shuddered and lunged forward. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated that while driving 65 MPH, the failure recurred, and the vehicle stalled while exiting the highway. The contact veered to the side of the road and restarted the vehicle. The contact was able to continue driving. The contact stated that the Auto START/STOP feature engaged independently whenever the failure occurred. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 39,000. The contact was instructed by the dealer to drive the vehicle for 100 miles to reset the components. However, the vehicle only made it about two blocks from the dealership before losing engine power again. The vehicle still remains at the dealership as it is still undiagnosed and unsafe to drive.

Transmission yes it is available for inspection right now until next week I called a talked with a mechanic that does transmission and told him my problem. He stated the converter is coming apart in the transmission and has repaired several in this make and model of car. No No warning lights or messages or problems displayed before the failure. My car complete lost gear and tack revd up and was stranded on the side of road.

Service engine soon lamp came on. Didn't notice any issues with the car and drove it home. Next morning the car seemed to start a little hard. Took into the dealership and was told that it was a misfire in cylinder #2 caused by leakage of engine coolant into the cylinder and requires a total replacement of the long block of the engine for roughly $7500. Did some internet research and this appears to be a known issue with the engine with no assistance or recourse from Ford. No apparent fix for the problem without replacement of the engine. This could cause seizing of the engine and could be a safety issue if the engine would seize during driving.

The backseat passenger side seat belt locked up. The seat belt pulls out, but it will not retract without being forced in. This means I cannot have a passenger in this seat, because they would not be properly restrained if an accident were to occur. There have been no accidents with my vehicle to have caused this malfunction, but it is a serious issue. I had it examined by the dealership that sold it to me (Ray Skillman in Avon), and I was told that while it is a common issue it is not covered under warranty or on recall. I was also told that it could be months until the part would get in, because it still has to be ordered from Ford and it is so common that the part is on back order. I was not aware of this until I had a passenger in the backseat (still a new car to me since I bought it used with no accidents reported on it and the dealership does not check the seatbelts prior to sale of vehicles, only the engine), and they pointed it out to me. It is available for inspection upon request.

Transmission failed turbo failed electrical systems failed.

The vehicle shudders while it is being driven. We took it to the dealership and they advised us that the torque converter is bad. They said the transmission needs to be replaced or rebuilt. There is a recall on the Edge, Fusion and currently not on the Escape.

car was overheating, added coolant, brought vehicle to service center, diagnosed with a blown head gasket requiring total engine replacement

2017 Ford Escape 2.0 liter with approx 23K miles has coolant leaking into the engine cylinder. Ford is repairing the 1.5 liter engine for same problem when outside of original warranty under customer satisfaction program 21N12 but will not honor making same repairs for 2.0 cylinder engine. Engine is at risk of overheating and failing. Customer has to pay for full cost of long block replacement engine to resolve the issue. Ford corporate blankly states they will not cover the cost of engine replacement as they do with the 1.5 liter even though they have issued Dealer TSB 22-2220 advising dealers to replace the 2.0 when covered under original factory warranty.

There is coolant seeping into the number 2 Cylinder. It is a known issue on other models in the same model Year.

I cannot remove the lug nuts with the provided tool. The lug nuts are evidently swollen.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that cylinder #4 was misfiring, and that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 81,005.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle nearly stalled and was idling rough for approximately 15 minutes; after which, the vehicle operated normally. The contact stated that the check engine warning light was illuminated. The contact had driven the vehicle to an independent mechanic where it was diagnosed and determined that coolant had leaked into cylinder #4. The coolant caused cylinder #4 misfire. Additionally, the spark plug was corroded. The mechanic determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The independent mechanic related the failure to manufacturer Customer Satisfaction Program: 21N12 (Short Block Replacement). The failure mileage was approximately 57,000.

Driving my 2017 Ford Escape on a freeway about one hour from home. All of a sudden, I get the transmission warning message to take it to a dealer for service. (Vehicle had 49,000 miles on it and I had no fluid leaks or warnings prior to this incident). I immediately head to a Ford dealership in area until the vehicle refuses to move forward at a busy intersection. I have it towed to the dealer and they tell me they can't look at it for another month (Not enough trans service guys employed). I had it towed back to a transmission repair facility closer to my home. Their findings: Torque converter went bad and threw metal throughout transmission. Transmission facility contacted local Ford dealer in Vero Beach, Fl to see if they would cover any parts.....Nope! I needed the vehicle so I paid the $4,390 to replace the torque converter and rebuild the transmission. I recently visited the the same Ford dealership to plead my case. Service tech said he understood my problem and admitted torque converters on various Ford vehicles are going bad but there was no recall. This vehicles powertrain warranty ended in prior year, but a transmission should definitely last longer than 49k miles! Ford is aware of these issues and there are all kinds of similar complaints on the internet.

The contact owns a 2017 Ford Escape. The contact stated that the Auto START/STOP feature failed to operate as needed and the engine failed to restart after depressing the accelerator pedal. The contact also stated that the vehicle failed to immediately start after refueling. The contact stated that the “Auto START/STOP - Shift to Park(P) and Restart Engine” message was displayed. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine temperature gauge had increased to "HOT”, and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that coolant had leaked into the engine causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.

The contact owns a 2017 Ford Escape. The contact stated while driving from a complete stop, the vehicle decelerated suddenly and stopped. A message indicating that the engine was turned on and the vehicle was in park(P) was displayed. The contact shifted into park(P) and turned off the vehicle. The contact stated upon restarting the vehicle and shifting into drive(D), the vehicle hesitated while depressing the accelerator pedal. The contact was able to continue driving; however, the failure had been reoccurring while driving. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. Parts distribution disconnect.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle stalled and would not immediately restart. The vehicle was taken to the local service center who was unable to determine the cause of the failure. The vehicle was later towed to the local dealer who diagnosed the vehicle and determined that there was coolant inside the cylinder head. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle failed to start four days after NHTSA Campaign Number: 22V413000 (Power Train) repair was completed on the vehicle. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where the battery and spark plugs were replaced; however, the failure persisted. The dealer informed the contact that there was an additional fee for the diagnostic tests to be performed on the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,292.

While driving at highway speed, the engine revved and it felt the car was no longer in gear and rapidly lost speed with traffic closing from behind. Shifting into neutral and back to drive caused the vehicle to jerk forward unexpectedly. Managed to steer to the side of the road and drive to a safer area on the highway. Forward movement was difficult and it appeared that the car would not stay in gear. No warning light or console messages. We had been notified in July 2020 of recall 22V413 from Ford, but parts were not available. We had just a few days (In November) before received the second recall notice that said parts were now available. I feel as if the recall was not competed timely (5 Months). I believe that the car was not going into gear because of the recall part potential failure affecting the transmission as the recall notice stated that the vehicle could "move in an unexpected direction". We had the vehicle towed home and to the dealer (Gosch Ford, Temecula, CA). We informed them of the issue and asked that the recall repair be done. The service writer told us they would do the recall service, but there was no way any transmission damage could have been caused by the recall. I disagreed and stated that the notice states that the vehicle may move unexpectedly, what if the part failed while driving? How would the vehicle behave? The were evasive and did not answer me directly. They told me that they had been instructed by Ford to not forward any claims for transmission damage related to the recall. We called after 2 days of service and they said the service was complete, the recall part had indeed broken and that the car was shifting normally. Upon picking up the car, my wife drove off the lot and immediately upon leaving the driveway, the drive gear again failed. She had to pull to the right to a bike lane to avoid traffic closing from behind. Service writer stated that car was not road tested before being returned. Car still at dealer waiting diagnosis.

I purchase 2017 Ford Escape from a car dealership only had it for a week and car keeps stopping in the middle of traffic like the car is in neutral but it’s not, and there is a recall on this vehicle from the car fax sheet and I took to a Ford and Lincoln car dealership for repairs to bushing cable and now mechanic saying there might be issues with transmission and I been reading reviews on the vehicle there have been some transmission issues.

The contact's son-in-law owns a 2017 Ford Escape. The contact stated that while he was driving at various speeds, an abnormal cranking noise was coming from the vehicle. The contact also noticed there was an unknown fluid leak underneath the engine compartment. Due to the failure, the vehicle was towed to the local dealer where it was discovered that the flex plate had fractured, causing the torque converter and transmission to fail. The contact was then informed that there were no recalls on the vehicle. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired and remained in the possession of dealer. The failure mileage was approximately 120,000.

Coolant leaking into cylinder 2. Engine had to be replaced. $8,917 quote from Ford to put a new engine in, and vehicle is out of warranty. The service advisor at the dealership and the mechanic both admitted it is a known defect. Ford refuses to fix this problem. There were literally 5 other vehicles at the dealership with the same issue. I would be dumping another 9000 into a car after already paying 30k for it. This is horrible for consumers, and they are doing nothing to make this right for consumers.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 20 MPH, the vehicle lost motive power and overheated. Additionally, the steering wheel seized. The message that the engine was overheating and to pull over was displayed. The contact was able to pull over. The vehicle was towed to an independent mechanic. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the repair was not covered and referred her to the NHTSA Hotline for assistance. The failure mileage was approximately 89,100.

The vehicle with 85,000 miles began burning coolant at a rate of nearly 1 gallon every 3 weeks with an associated Cylinder 3 misfire code from an OBD 2 reader. Attempted to get the car looked at Nov of 22 and was unable to get appointment until Jan 23. Ford diagnosed a cylinder block crack causing coolant to enter cylinder and burn coolant. Ford says it requires an entire engine replacement at a cost of 10000 dollars to us and is not covered in any way by the manufacturer. This is a documented issue in Ford TSBs which are linked to premature failure of engines due to a manufacturing design flaw of the engine block. This is a safety issue as an engine burning coolant is likely to overheat and fail leading to traffic and passenger safety concerns in addition to potential engine component fires. This has not been inspected by police or insurance.

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting into reverse(R), the vehicle lost motive power. No warning lights were illuminated. The vehicle failed to restart and was towed to the residence. The contact had received notification of NHTSA Campaign Number 22V413000 (Power Train). The contact made a local dealer aware of the failure and recall notice; however, the vehicle had not yet been taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 65 MPH the check engine warning light illuminated. The contact pulled the vehicle off the highway as he was on the exit ramp and had slowed to 35 MPH the vehicle began to shake and then stalled. The contact stated that he noticed that when the vehicle had reached a half tank of gasoline, the check engine warning light would illuminate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 93,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 30 MPH, the vehicle stalled. No warning lights were illuminated. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then towed to an Metropolitan Ford where the vehicle was purchased and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 79,040. The consumer stated engine, transmission, electrical circuit, and turbo failure.

Engine misfiring, low coolant, ingesting coolant, & overheated. Coolant does not “hold pressure” according to mechanic. Coolant going into cylinder #3. Long block needs replacing in order to fix, according to TSB 22-2229.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact was unable to restart the vehicle. The vehicle was towed to the local mechanic who was unable to determine the cause of the failure. The contact stated that the failure had occurred on several occasions. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the vehicle started as needed but had an engine misfire. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that cylinder #1 was misfiring, and the spark plug needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the independent mechanic and was referred to the local dealer for assistance. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.

The contact's father owns a 2017 Ford Escape. The contact stated that while his father was driving at an undisclosed speed, there was white smoke coming from the engine compartment with the check engine warning light illuminated. Additionally, the vehicle experienced rough driving. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion and engine failure. The dealer replaced the engine. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN for the failure. The contact related the failure to Technical Service Bulletin: 19-2346 (Coolant in Cylinders, White Exhaust Smoke) however, the vehicle was not covered by the TSB. The failure mileage was 70,986.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30-40 MPH and shifting into third gear, the vehicle started to stall until the vehicle accelerated over 50 MPH. The contact stated that the service transmission now warning light that was illuminated intermittently. The contact was able to park the vehicle but decided to continue to drive to her destination. The contact took the vehicle to the independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and was informed that NHTSA Campaign Number: 22V413000 (Power Train) needed to be completed. The dealer completed the recall repair but informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

In November 2022, my check engine light came on. The code was for a purge valve. That was replaced and repaired on November 10, 2022. In January 2023, my check engine light came on yet again. This time it was for the fuel regulator. That was repaired and replaced on January 9, 2023. My car did not make it the few miles to my house. On January 10, 2023, the mechanic picked up my car and drove it back to his shop. On the drive there, the Transmission Fault came on only one time. When he turned the car off and back on he never received the transmission error message again. The car is a 2017, purchased new, at the time had 75,000 miles and has always had maintenance checks on time. This was a catastrophic transmission failure due to manufacturing. After inspection transmission fluid was found burnt, filter was clogged, converter came apart and contaminated the unit. This caused a blocked filter which lead to a burnt clutched. Transmission was rebuilt and repaired. From vehicle purchased as new to November 2022, car had no issues. From November 2022 until January 10, 2023 it was a landslide of continual problems.

The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 55 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, ignition coil, and cylinder #4 needed to be replaced; however, the failure reoccurred. The contact also stated that the vehicle was idling rough. The vehicle was then taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 50,000.

The contact owns a 2017 Ford Escape. The contact stated that the tailgate failed to remain closed. The tailgate also occasionally failed to open as needed. The gate-ajar message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who was unable to assist. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,400.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, she attempted to turn on the heat; however, the heat failed to operate. The contact then stated that the temperature gauge started to increase and noticed that the engine had started to overheat. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the combustion system and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed to take the vehicle in to be diagnosed. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 73,000.

The contact's son-in-law owned a 2017 Ford Escape. The contact stated that while his son-in-law was driving at an undisclosed speed, another vehicle cut in front of his vehicle. The brake pedal was depressed to stop the vehicle, and the check engine warning light illuminated. There was smoke coming from underneath the hood, and then flames came from the front end of the vehicle. The son-in-law pulled over on the side of the road and safely exited the vehicle. No medical attention was received. The fire department arrived on the scene and extinguished the fire. Police and fire department reports were filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 52,000.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED AFTER HAVING THEIR VEHICLE REPAIRED WITH A NEW ENGINE, THE VEHICLE EXPERIENCED THE EXACT SAME PROBLEM ONLY 1 WEEK LATER.

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413.

Repeated failure of passenger side low beam headlight bulb. The bulb has burned out 3 times within less than one year. No visible issues were found with the headlamp assembly. All new bulbs purchased to replace the previous, without defect, but have continued to fail. The first failure occurred in October 2021. Second failure in January 2022 and currently, the third failure October 2022.

Transmission threw a " Transmission Fault " code while driving normally. The car quit pulling at all and I was just able to get out of the road. The Transmission no longer works in any gear. The car has 101,000 miles on it. Ford will be getting this car back, I will not pay for another Transmission with no guarantee that this won't happen again. I will never buy another Ford ever.

The contact owns a 2017 Ford Escape. The contact stated while driving at an unknown speed with her grandson seated in the rear passenger’s side of the vehicle, the rear passenger’s side window independently started going up and down and her grandson’s arm got closed in the window, causing a minor injury but had not sought medical attention. The vehicle was taken to the dealer and the contact was informed that the window was fixed; however, several days later while driving with her puppy inside the vehicle, the window independently rolled down almost causing the puppy to jump out the window. The window failed to roll back up as needed. The vehicle was taken back to the dealer and the contact notified the dealer of a failure with the button for the window on the driver’s side. The window switch was replaced; however, the failure recurred. The contact stated that after arriving at the residence the window rolled up independently. The contact inquired about NHTSA Campaign Number: 16V617000 (Visibility, Electrical System) however, the VIN was not included. The contact paid out of pocket for the switch replacement. The manufacturer was contacted, and the contact was advised to file a complaint with the NHSTA Hotline. The failure mileage was 57,187.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated, and the contact became aware that the coolant level was low. The vehicle was taken to an independent mechanic and the contact was informed that cylinder #2 and #3 were misfiring, and that coolant had leaked into the engine and that the engine needed to be replaced. The dealer was contacted and stated that the dealer was aware of the failure but that the VIN was not under recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.

Transmission Torque Converter failure at low speed, in traffic . could not get off of road , until towed. to Ford dealer service garage. Yes this problem has been identified at Donnell ,Ford Service garage in Salem ,Ohio. They had 3 more of these failures towed in the same day. (10/21/2022) A clunk from under the vehicle then the car quite moving. all the idiot lights came on. The Ford device garage said the Torque converter shattered and the vehicle needs a complete transmission rebuild. I do not know if the manufacturer has inspected these parts or components. The Ford garage said they cannot get ford parts only after market parts for these transmissions. The garage Manager also said and it is all reported on web sites that the 2017 and 2018 transmissions are a problem.

Anti freeze leaks into the engine block. It needs to be recalled