2017 Ford Escape Complaint Log

Coolant infiltration in engine. Lost of power White smoke from the exhaus Do not start Use a lot of cooler liquid Many missed fired Burned coolant odor Check engine light Engine shaking I am from Québec Canada

The contact’s daughter owns a 2017 Ford Escape. While the contact’s daughter was driving at an undisclosed speed, the vehicle unintendedly decelerated to 17 MPH. The driver was able to pull over to the side of the road where a family member was able to tow the vehicle back to the residence. The vehicle had been parked in the driveway at the residence and was no longer drivable. A certified mechanic inspected the vehicle at the residence. The mechanic determined that there was coolant leaking into the engine due to faulty cylinder walls, causing engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted and confirmed that the repair was not covered under warranty or recall. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact back to the dealer for assistance. The failure mileage was 134,975.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine temperature warning light illuminated. The vehicle was towed to a local independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion into the engine. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 105,459.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle stalled and jerked while attempting to accelerate. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,629.

My car has been diagnosed by the dealership with a coolant intrusion issue. This is triggered by a "check engine light" warning on my dashboard. The dealership advised me to replaced the whole Engine Block due to some crack or something, thus the coolant intrusion. The amount to pay is $10K++ CAD. Seems this issue is common to Ford Escape car and I believe this is a Ford Mfg. issue. My car is on time regular maintenance twice a year, yet this issue just happening now without prior report from the last maintenance two months ago.

The contact owns a 2017 Ford Escape. The contact stated that coolant was leaking from the vehicle. The engine warning light was turning on and off. The vehicle was taken to an independent mechanic, who determined that the failure was due to the power booster. The vehicle was repaired, but the failure reoccurred. The contact stated there was a design flaw. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 52,930. The VIN was not available.

Water intrusion severe in both taillight assemblies with normal rain. Safety issue due to water dimming or completely blocking out the bottom light Car has less than 40k miles.

I am having to replace the engine for the second time in 3 year due to a design defect where the antifreeze is leaking into the cylinders and burning up the coolant and possibly cracked the head.

coolant intrusion

Engine warming light came on, codes P0301 and P0316. Brought the vehicle into a Ford dealership and was told it is coolant leaking into the engine, and has been a very common problem, and even had a Customer Satisfaction program that existed for it that is now expired. (CS21N12). Was told engine needs to be completely replaced at a cost of $9,275.50 (estimate attached). The engine can fail, which is a safety issue to being with. Upon research online, many others have had this issue, insomuch that Ford replaced engines for free through November 2022 under 21N12. I, along with many others, were unaware of this issue until our cars hit 60,000 or more miles. I purchased the car used with 14,000 miles on it, and never received a letter from Ford about this potential issue. This should be a recall. It should not cost me over $9,000 to fix. Ford knows of the issue and refuses to remain responsible for it.

I bought this vehicle march of 2024 it had 59880 mile or so on it.it now has 65220 miles in it and it started blowing white smoke and is running rough took it to my mechanic and they said it needs a new engine.i had the water pump replaced because it was loosing antifreeze.well I had no idea that this has been a ongoing issue with these vehicles.its high time ford steps up and takes blame for the faulty engines.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking with the check engine warning light illuminated. The vehicle was taken to the dealer, who detected a burning odor while the vehicle was parked. The vehicle was diagnosed with a cracked engine block and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

Engine failure do to leaking coolant into the engine that is a known problem with the 2017 2.0l eco boost engines

When using automatic start stop I get a message to put in park and restart.

engine overheating allegedly caused by an internal engine coolant leak

The vehicle has experienced consistent overheating issues and coolant leak this Fall. My mechanic searched and realized that there were hundreds of thousands of vehicles that experienced engine performance issues traced to coolant intrusion—a known problem in certain Ford 2.0L EcoBoost engines (model years around 2015–2019). Coolant leaked into the cylinders, causing misfires and eventual engine failure. While this issue is widely documented and addressed under Ford’s Customer Satisfaction Program (CSP 21N12), it is not part of an official safety recall. As a result, coverage is limited to specific warranty or mileage criteria, leaving some vehicles, including this one, ineligible for repair under the program despite the severity of the failure. I have no recourse for this, and it seems as though a very costly repair is likely even though there is a known issue that Ford has acknowledged and fixed for many other owners.

2017 Ford Escape 2.0 AWD with 155,000 miles with Known coolant intrusion issue... (Vin has not been apart of the recall) second owner, original owner never knew about engine replacement because issue never happened under him. now im stuck with a car that has plenty of new parts and i cant get it inspected or use it regularly because of the coolant intrusion, now I have to get a engine replacement which will probably be around 5 grand if im lucky and I dont have that money. now im stuck with a car I cant drive. yes the car is available for inspection on request. my dad was using the car as a daily out of town driver, driving on the high way first overheat issue happened. no the car has not been inspected by any other source. the only warning was the check engine light after coolant intrusion started.

I have had so many problems with this car And now I cannot drive it. There is coolant in the engine. My car only has 69000 miles on it, great condition other than the engine. I took it to my mechanic I started having problems with it overheating and going right back to normal. Water pump replaced, spark plugs replaced, fuel injector replaced. Spent so much money on it and than started seeing white smoke out the muffler. Water in my resivor was disappearing Coolant in my engine

My 2017 Ford Escape 1.5 Liter has an engine that failed due to antifreeze intrusion as confirmed by a Ford service center, where it is currently located. The vehicle is 8 years old and has approximately 125,000 miles. This problem (engine failure due to antifreeze intrusion) was addressed by Ford Customer Satisfaction Program 21N12, Ford and my dealer stated my vehicle was not part of the program. However it seems to have the same problem as other vehicles that were included. While that program has expired, I bought the vehicle while it would have met the mileage and age requirements. It would seem to me that there are more vehicles that should have been included in the CSP since they are showing symptoms of the same defect.

Due to a known issue with the casting of the engine block, there is coolant inside of my engine. When my mechanic looked at it, he found a known issue with the block being cast incorrectly. The only work around is a new engine, but the engine that fits my car, will just have the same issue. Ford knows about the default and are not issuing any repair recalls because not enough people have complained about it. I just replaced the transmission last year because it suddenly failed. Now my engine is toast as well. Ford needs to do something about this. The only warning I had was when all of my coolant leaked into my engine and suddenly it overheated.

I own a 2017 Ford Escape. Recently, my car issued a Engine Failure Service Now message. In inspecting the check engine code, it was discovered that coolant was intruding into the cyclinder(s.) Upon researching, this is a know problem to a series of Ford vehicles in a certain date range. It was learned that Ford knows about this problem, has not done any sort of recall or notification to owners of affected vehicles, it is not covered under any extended warranty, and the recommendation, known by Ford, is a full motor replacement, which to say is costly would be an understatement. I find this incredibly negligent and Ford has allowed this problem to not be remedied by them in bad faith.

Coolant intrusion/engine-block design flaw - car shakes, white smoke , leaks all coolant

Coolant is leaking into the piston cylinder 4-mainly (and 2). It’s leaking because of the imperfection in the block. In the new engines, the imperfection has been fixed

2017 Ford escape purchased new, and always maintained. This vehicle has a 2.0 EcoBoost engine. The mileage on the car is 26,340. We experienced the same problem that was reported on EcoBoost engines where the coolant leaks into the cylinders which leads to Engine failure. The engine temperature light came on indicating we needed to pull over, which we did immediately. We had just left home and were only 2 blocks when this occurred. The engine was cool to the touch. According to the reports, it could result in engine fire. The vehicle just stopped when the engine failed.

I bought my 2017 Ford Escape when it was brand new. It has been excellently maintained and has had no issues. 2 weeks ago the idle seemed rough, but got better when driven. Had diagnostics done and codes indicated spark plugs issue. Replaced spark plugs, but rough idle (misfire) continued. While attempting to address misfire, a sudden and large cloud of smoke was emitted from tailpipe and engine area. Dashboard lights all came on. Coolant reservoir emptied. Car was immediately shut off. All signs point to blown head gasket, cracked engine block, coolant entering engine. Getting estimates, now. But, probably won't repair. Car has 86,000 miles.

1-The piston of cylinder 1 exploded due to the coolant leak in the engine (. 87000 miles) 2- Regarding the Explosion, it caused a movement to the left and we ended up going the wrong way. 3- Confimed by a mechanical garage center 4- No, we just call FORD to prevent but just said after warranty and this engine doesnt have recall now but few other Ford 2017 with Ecoboost 2.0 had same issue 5- No warning, no heather lamp and no engine motor warning.

This happened to all of my tires that were not even 3 years old yet. I purchased my used vehicle from Anderson Nissan in Lake Havasu City AZ a year and a half ago. The Scorpion Perilli Tires 235 45/R19 on my vehicle seemed to be like new. Starting in December is when I started to have problems my low tire pressure light came on and I took it to America Tire Company in Cathedral City CA and they put air in the tires told me if i had any issues with the tires to bring it back. I had to return several times 8 times regarding the low tire pressure. There was a small leak between the tire and rim when they submerged the tire in the water and it took me the customer to find the problem. I thought they had fixed the issue. January 2025 came around had issues again then I took it back in they found a nail in it. They put a patch on it. I had to take it back 8 more times after that. Leading up to [XXX] my low tire pressure light came on again pulled in they put air in my tires. Last month in August I had to take it back in for the low tire pressure light which was a Saturday made the appt for Monday and they had to replace my tire due to they could not fix it. It had a small hole next to the patch and had another screw it. When I got home I had taken pictures of all my tires and noticed they had splits in all the grooves all the way around the tire and the middle of the tread of tires. The were manufactured defect tires and I had to take my car back to America Tire Company to have them all replaced. They told me that if the tires are not safe we do not let you leave the store. They let me leave the store on the tires that look like that. I travel from CA to AZ and I did not feel safe. No lawyer will take the case if you have not been injured or in an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the shifting became sluggish and the vehicle would surge/catch when shifting then while driving home the Escape just quickly slowed and stopped on a busy road. We could not get it to go forward, so we shifted to reverse in traffic to get the car off to the side of the road. The car was towed to a local shop who let us know the transmission had failed. The fluid was burnt/black even though it was replaced prior to the 150K mile service interval. The vehicle is currently in the shop and available for inspection. We were potentially in danger while driving when the car simple stopped moving forward on a busy road. The mechanic confirmed the transmission will work partially at normal temp, but slips/stops when warm. There were no warning lights or codes from the ODB port.

My car is having a coolant intrusion/ head gasket failure. There is a recall already for my car which was code CSP 21N12 for this issue. Yet when I put in my VIN for CSP coverage it shows no recalls for my vehicle. I have a 2017 ford escape eco boost 1.5L. It matches the make , year, and engine for the problem. My car is misfiring, white smoke from exhaust from cold start , and having coolant loss with no dripping on the ground.

Within 2 days of initially experiencing an engine shudder during acceleration on 2017 Ford Escape 2.0L Ecoboost with 44,000 miles, the car was diagnosed with coolant leaking into the engine cylinder. Ford TSB 19-2172 requires an engine long block to remedy the situation. Many others have reported this problem both to NHTSA and online but Ford has not formally addressed this defect as far as I can tell. This is a very costly repair that Ford needs to take ownership for.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift properly and lurched forward while attempting to change gear. There was no warning light initially illuminated. Additionally, while the contact’s son attempted to drive the vehicle, the vehicle failed to move forward and rolled backwards with the powertrain warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,693.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2 and the engine. The contact was informed that because of the coolant intrusion, the engine was misfiring. In addition, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced Customer Satisfaction Program: 21N12 and Technical Service Bulletin: 22-22-29; with a similar failure description. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 153,963.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into cylinder #2 had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,000.

Pelc Tire of Fairhope Alabama identified a crack that has formed between the tread and the sidewall that traverses the circumference of the entire tire on all four tires. They said this is a safety hazard to me and that these tires are very new to have formed this crack. They recommended replacement. The tire dealer I purchased the tire at is in San Diego CA. There has not been an accident or a tire failure yet.

The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at 65 MPH, the message "Engine Overheating - Please Pull Over" was displayed, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,400.

Coolant in the engine leak with 1.5 L Ecoboost. Only have 73,900 miles on car. Just bought car last March. Still have 3 and 1/2 years of payments. Vehicle is non drive able right now. Check engine light on. Engine malfunction came on and took to mechanic right away. Mechanic confirmed coolant leak in engine.

Previously reported coolant leaking into cylinder 1. Ford knows of this issue, there is a technical service bulletin addressing it (attached), but Ford refuses to take responsibility for it or pay for repairs. I was driving my car when backfires started and then engine stopped. Could not get engine restarted and pushed car out of traffic lane. Car towed to mechanic and now entire engine needs to be replaced at a cost of approx $7000. Again, Ford refuses to pay for repair. This is a recurring problem with Ecoboost engines that Ford should repair. I am requesting a recall on all Ford Ecoboost Engines with more than 70,000 miles to assess coolant leaks and to replace engine if leak is found.

Drove around normally last week, and on Saturday with no issue. Monday morning, I started my car and could feel a rough idle. The check engine light was flashing. The idle returned to normal and the check engine light turned off. I drove to work, and the car sat for 9 hours. Afterward, there was a rough idle again, and the check engine light stayed on (solid). The idle got better, but did not go away. I drove straight to the dealership. Dealership said it was coolant intrusion into at least one of the cylinders because of a cracked block. Vehicle has 70K miles on it, mostly highway. Looking online, I see a class action suit is coming Ford's way. It's a known defect in the Ecoboost engines, but for some reason they determine that mine doesn't qualify.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

Engine slowly started consuming coolant into the cylinders. After starting the engine, the engine would run rough until coolant was burned from the cylinders. A month or two later the engine lost compression and needs to be replaced. From what I've investigated on the internet, this is a known problem with the 1.5L Ecoboost engine and there is a class action lawsuit pending in California. We have contacted the law firm handling the suit in order to be included in the class action.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cracked cylinder. The contact was informed that the engine needed to be replaced. The vehicle was repaired. In addition, the contact stated that the failure had occurred immediately after a tune-up was performed by the dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 88,199.

Check Engine light came on at approx 93,000 miles. Diagnosed as needing tune up. After dealer replaced spark plugs, check engine light came on again. Took it back and they told me coolant was in the #2 cylinder. They replaced spark plug, but couldn't tell me why coolant was in cylinder. Check engine light came on again, and then they told me it would be an $8600 cylinder block assembly replacement. It is available for inspection. Ford dealership confirmed problem. Found out this is a known issue with 2017 Ford Escapes with EcoBoost.

After visiting the mechanic 4 times in a month and half and having my spark plugs and ignition coils changed 4 times, they found my 2017 Ford escape had a coolant intrusion which was affecting the engine. Every time I turn on my car it shakes uncontrollably and when it runs it occasionally shakes or stutters. Ford knew of this issue and could of have mitigated by recalling the vehicle for repairs. Especially the financial strain many people face from being told it would cost close to 10k to get it fixed. Without many people having funds to pay for repairs or purchase a new car, it forces people to continue to use the vehicle until it finally complete shuts down. Additionally, many people don't even know of the issue until its too late and it has caused issues. This a significant concern because this issue can cause cars stalling/seizures and significant car accidents because of those stalls.

To: National Highway Traffic Safety Administration (NHTSA) Subject: Engine Failure in 2017 Ford Escape Titanium at 137,000 Miles – Known Issue Not Under Recall Make & Model: 2017 Ford Escape Titanium VIN: [XXX] Mileage at Failure: 137,000 miles I am filing this complaint to report a complete engine failure in our 2017 Ford Escape Titanium at only 137,000 miles. We have been informed by the Ford dealership service department that the engine must be replaced at a cost of approximately $9,000+. This is despite the fact that the vehicle has been perfectly maintained and no prior engine issues. The dealership clearly stated to us that the failure was not due to any negligence or misuse on our part. They also acknowledged that this specific engine has a known issue and has been prone to cracking or internal failure around the 130,000-mile mark. That they will also replace the engine with one that will not have this known cracking and failure issue, but at our own cost. They have confirmed our car is known to have premature engine failure issues. Despite this, we were told by the dealership that Ford has not issued a recall because "not enough" 2017 models have yet reported the issue. We are forwarding this issue to escalate and get coverage relief for ford escape drivers. We were advised to contact Ford for “Goodwill Assistance.” We did so, but our request was denied, and no financial or repair support was offered. The car remains undrivable and in need of a full engine replacement. This is a known engine defect, acknowledged by Ford service staff, yet no formal recall or campaign has been initiated. The failure occurred suddenly and without warning in a vehicle that had no prior engine issues and was in otherwise excellent condition. The failure renders the vehicle effectively totaled, forcing consumers like us into an expensive repair or unnecessary vehicle replacement. Dealership: Ford in Schaumburg IL Best, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a coolant leaking issue, that has harmed my engine and QuickLane at Bill Brown Ford in Livonia, recommended an engine change. There is a class action lawsuit about this, so it is a known defect.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle shuddered abnormally, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure due to coolant intrusion into cylinders #2 and #3. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,784.

The contact owns a 2017 Ford Escape. The contact stated that while receiving regular maintenance, the mechanic informed the contact that the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The contact stated that after researching the issue, the contact became aware that the lug nut chrome caps would swell after a while, making the lug nuts difficult to remove with the standard equipment. The vehicle was taken to another mechanic, who was unable to remove the lug nuts due to the swelling. The manufacturer was informed of the failure and confirmed that there was no recall associated with the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

I bought a used 2017 Ford Escape Titanium in Jan, 2025. The car had no issue at time when bought it. But a few weeks ago, the engine starts to have issue, after the engine starts for a couple minutes, the idle dropped and run rough with the engine check on. The fault code reading P0302, #2 Cylider misfired. I took to auto repair shop for a repair and later got a call from them telling me that Ford built defective engine where #2 and #3 cylinder block wall too thin causing leak air compression in the #2 cylinder.

The ford escape 1.5L ecoboost engine was built with a flaw that causes coolant intrusion into the engine cylinders. This caused an overheat in my engine and cracked the small engine block. I am aware now that this is a known issue that ford has a service bulletin for, but has not issued a recall. A check engine light appeared a few days prior to the failure, but when I brought it in, the error code was determined to be an ignition error.

Coolant leaking into the motor, Ford won't cover it because it was not manufactured in a certain plant. This issue is very common in these eco boost engines.