2017 Ford Escape Complaint Log

WHEN STOPPED AT A RED LIGHT OR STOP SIGN OR ANY OTHER REASON, MY ESCAPE WILL SHUT OFF AND THE DISPLAY WILL SHOW "AUTO STARTSTOP SHIFT TO P RESTART ENGINE". THE AUTO STARTSTOP LIGHT IS ORANGE INSTEAD OF GREEN WHEN THIS OCCURS. IT IS NOT EVERY TIME, BUT IS IS OCCURRING MORE FREQUENTLY. THE TRANSMISSION WILL STILL BE IN DRIVE WHEN THIS OCCURS.

EVERYTIME AUTO START STOP IS INITIATED AND I RELEASE THE BRAKE MY VEHICLE SHUTS DOWN WITH THE NOTIFICATION "SHIFT TO P AND RESTART ENGINE." THIS HAS HAPPENED NUMEROUS OCCASIONS. IT HAPPENED IN TRAFFIC AND NEARLY CAUSED A WRECK. THE PERSON SAW I RELEASED THE BRAKE AND EXPECTED ME TO BUT I'M STALLED BECAUSE OF THIS. I'M TIRED OF HAVING TO TO MANUALLY TURN AUTO START STOP OFF. THERE ARE 1000S WITH THIS ISSUE AND A RECALL NEEDS TO BE MADE. I BOUGHT THE VEHICLE FROM CARMAX SEPT 2019. WHEN I BOUGHT THE VEHICLE THE BUMP TO BUMPER WARRANTY HAD ALREADY EXPIRED.

WE HAVE BEEN HAVING ISSUES WITH OUR 2017 ESCAPE TITANIUM WITH THE 1.5L TURBO ENGINE SINCE WE BOUGHT IT. UNDER HARD ACCELERATION, SUCH AS WHILE PASSING, OR ENTERING A FREEWAY, THE CAR SHUDDERS, HAS NO POWER, AND THE CHECK ENGINE LIGHT BLINKS. WE BROUGHT IT IN TO THE DEALERSHIP TWICE FOR THIS BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, AND COULDN'T BRING UP A CODE FOR THE PROBLEM. OUR CAR HAS BEEN BURNING OIL AND ONE TIME THE HIGH ENGINE TEMP WARNING CAME ON AND WE WERE LOW ON COOLANT. WE HAVE KEPT UP ON ALL ROUTINE MAINTENANCE FOR THE VEHICLE THROUGHOUT OUR OWNERSHIP OF IT. IT GETS DRIVEN A LOT AND HAS 78000 MILES ON IT. RECENTLY OUR CHECK ENGINE LIGHT CAME ON AND OUR ENGINE WOULD SHUDDER AT IDLE. WE TOOK IT TO THE DEALERSHIP ONLY TO HAVE THEM TELL US THAT THE HEAD GASKET WAS GOING, THEY COULDN'T REMOVE ONE OF THE SPARK PLUGS, AND WE NEED A NEW ENGINE. OF COURSE, NOW THAT IT'S OUT OF WARRANTY, A MECHANIC TELLS US WHAT IS WRONG WITH OUR VEHICLE. WE SUSPECT THAT THIS HAS BEEN THE PROBLEM WITH OUR VEHICLE ALL ALONG. A DEFECTIVE FORD ENGINE THAT MANY OWNERS ARE HAVING ISSUES WITH. BASED ON WHAT OTHERS HAVE SAID ON THIS FORUM WE ARE EXPECTING TO GET ZERO RESOLUTION FROM FORD EVEN THOUGH, WITH THE NUMBER OF COMPLAINTS ABOUT THIS ENGINE, THEY ARE SURE TO KNOW THERE IS A PROBLEM WITH IT.

WHILE DRIVING THE CEL CAME ON. WE TOOK THE CAR TO THE DEALERSHIP THEY REPLACED THE CRANKCASE PRESSURE SENSOR WHICH WAS COVERED UNDER THE POWERTRAIN WARRANTY. THEY THEN INFORMED US THAT THE ACTIVE GRILL SHUTTER WAS BROKEN AND NEEDED TO BE REPLACED. THIS IS AN INTERNAL PLASTIC SHUTTER IN FRONT OF THE RADIATOR. THE SERVICE ADVISOR SAID THAT FORD WAS AWARE OF THESE SHUTTERS EASILY BEING DAMAGED AND HAS CORRECTED THE ISSUE GOING FORWARD BUT THIS IS NOT COVERED UNDER WARRANTY. I CONTACTED FORD CORPORATE CUSTOMER RELATIONS AND WAS INFORMED THAT SINCE NO RECALL HAD BEEN ISSUED IT WAS UP TO THE DEALERSHIP TO DETERMINE IF THE ITEM WAS WARRANTIED. THEY BRUSHED ME OFF AND WISHED ME LUCK. DEALERSHIP QUOTED $1090 FOR REPLACEMENT THAT IS MY RESPONSIBILITY.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT STATED BATTERY WARNING LIGHT AND OIL LEVEL WARNING LIGHTS WERE ILLUMINATED ALONG WITH SEVERAL OTHER UNKNOWN WARNING LIGHTS. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TOWED TO SUMMERVILLE FORD LOCATED AT 9700 DORCHESTER RD, SUMMERVILLE, SC 29485, WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,769.

THE AUTO STOP START COMPLETELY TURNS OFF WHEN IN STOP/GO TRAFFIC, RED LIGHTS OR TURNING RIGHT SLOWLY WHICH MEANS IT HAS TO BE STARTED TO RUN. THIS IS NOT A SAFE FEELING ESPECIALLY IN SAN DIEGO, CA WHERE THERE IS SO MUCH TRAFFIC.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT A NEARBY PARKING LOT. WHEN THE CONTACT RETURNED TO THE VEHICLE, SHE WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS TOWED TO BIG VALLEY FORD LINCOLN (3282 AUTO CENTER CIR, STOCKTON, CA 95212, (800) 871-8112) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NOVEMBER 6, 2019. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,816.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SOMETIMES FAILED TO ACCELERATE. ALSO, WHEN ATTEMPTING TO SHIFT INTO THIRD GEAR AT APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE ALSO MADE A JERKING SENSATION SUDDENLY AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,536. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT UPON INSPECTION OF THE VEHICLE, HE NOTICED THERE WAS CONDENSATION BUILT UP INSIDE OF THE REAR PASSENGER'S SIDE TAIL LIGHT. UPON A VISIT TO AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE SEAL AROUND THE TAIL LIGHT WAS DEFECTIVE. THE MECHANIC ALSO INFORMED HIM THAT DUE TO THE FAILURE OCCURRING NEAR THE GAS TANK, THE DEFECT COULD POTENTIALLY LEAD TO A FIRE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WE TOOK OUR 2017 FORD ESCAPE IN FOR A TUNE UP AFTER THE CHECK ENGINE LIGHT CAME ON. THE SERVICE DEPARTMENT CALLED AND SAID THAT THERE WAS A COOLANT LEAK, AND THE COOLANT HAD GOTTEN INTO OUR ENGINE AND RUINED IT, AND WE NOW NEED TO REPLACE THE ENGINE. THEY SAID THAT THERE IS CURRENTLY A SERVICE BULLETIN OUT ABOUT A LOT OF OTHER FORD ESCAPES HAVING THIS SAME ISSUE, BUT THERE IS NO RECALL YET, SO WE ARE LEFT TO PAY FOR THE NEW ENGINE.

MY CAR IS EQUIPPED WITH AUTO/START STOP SYSTEM. IT HAS BEEN MALFUNCTIONING DURING AUTO STOP AT RED LIGHTS & IN TRAFFIC WHILE DRIVING. WHEN IT SHUTS DOWN AT A TRAFFIC RED LIGHT OR IN STOPPED TRAFFIC, A MESSAGE DISPLAYS TO DRIVER WHEN STOPPED TO SHIFT TO PARK AND RESTART ENGINE. THIS REQUIRES TAKING YOUR FOOT OFF THE BRAKE AND THEN STEPPING BACK ON THE BRAKE TO START THE CAR RUNNING AGAIN TO BE ABLE TO GO. OTHER DRIVERS WILL HONK AT YOU TO GO WHEN YOU CANNOT CONTINUE TO DRIVE UNTIL YOU GET THE VEHICLE BACK RUNNING AFTER DOING WHAT THE MESSAGE STATES.

THERE ARE WATER STAINS ON THE TOP OF BOTH THE DRIVER AND PASSENGER SIDE PANELS. WHEN IT RAINS, THE PANELS BECOME SATURATED. I NOTICED THE SATURATION WITH THE VEHICLE IN MOTION. THERE ARE OLDER WATER STAINS ON THE PANELS SO IT COULD HAVE ALSO HAPPENED WHEN THE CAR WAS STATIONARY.

I WILL BE DRIVING DOWN THE ROAD AND MY LIGHTS WILL FLICKER AND RADIO WILL CUT OUT FOR A SECOND. I HAVE TRIED DRIVING ON CITY ROADS HIGHWAYS IT STILL DOES THE SAME THING.

IN THE PAST TWO MONTHS, I HAVE PAID OVER $1,400 TO REPAIR THE DAMAGE DONE BY MICE AND RATS TO THE WIRING HARNESS IN THE FRONT BUMPER. THE AIR TEMPERATURE SENSOR WAS DAMAGED AND OR EATEN AWAY. THERE WAS OTHER EVIDENCE OF MICE IN THE ENGINE COMPARTMENT. WHILE I HAD THE DAMAGE REPAIRED IMMEDIATELY, IF I HADN'T THERE WOULD LIKELY HAVE BEEN A CHANCE FOR SAFETY ISSUES. I UNDERSTAND THAT FORD AND OTHER MANUFACTURERS, IN RESPONSE TO THE ENVIRONMENTALISTS, NOW COAT THE WIRES IN SOME ORGANIC SUBSTANCES THAT ATTRACT MICE, RATS, AND OTHER CREATURES. A PERUSAL OF THE INTERNET WILL SHOW DAMAGE THAT HAS OCCURRED IN ALL PARTS OF THE COUNTRY AND IN SOME CASES RESULTED IN THE TOTAL RUINING OF THE CAR. FORD AND OTHER MANUFACTURERS HAVE REFUSED RESPONSIBLILITY OF THIS ISSUES WHICH HAS VERY SERIOUS SAFETY RISKS AND IS CERTAIN TO RESULT IN THE LOSS OF LIFE.

THE INFO DISPLAY BULB FAULT MESSAGE, TOWING MESSAGES, CROSS TRAFFIC MESSAGES, ETC. ALL ARE NOT WORKING. THE INFO CENTER IS NOT WORKING AND BEEPS EVERY TIME IT GIVES YOU A MESSAGE WHICH IS ABOUT EVERY 30 SECONDS. THIS PROBLEM SEEMS TO OCCUR WHEN THE VEHICLE HAS COME INTO CONTACT WITH WATER - EITHER RAIN OR AFTER WASHING IT.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ATTEMPTING TO START THE VEHICLE, A RATTLING NOISE STARTED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHITE SMOKE COMING OUT OF TAIL PIPE.THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING INTERMITTENTLY FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS DRIVEN TO GREEN FORD OF GREENSBORO (3800 WENDOVER AVE, GREENSBORO, NC) WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *JB

THE AUTO STOP/START FEATURE COMPLETELY SHUTS THE ENGINE OFF WHEN WAITING AT SIGNAL LIGHTS OR OTHER SITUATIONS WHEN STOPPING WHILE THE VEHICLE IS IN DRIVE. THERE ARE ALERT CHIMES AND A MESSAGE TO SHIFT INTO PARK AND RESTART VEHICLE APPEARS ON INSTRUMENT PANEL. THE PROBLEM STARTED APPROX. OCTOBER 9, 2019 AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP OCTOBER 17, 2019. WAS TOLD IT WAS A FAULTY CRANK SHAFT SENSOR. THE SENSOR WAS REPLACED ALONG WITH A WIRING HARNESS. NOVEMBER 25TH THE CAR STARTED HAVING THE SAME ISSUES WITH SHUTTING OFF WHEN AT SIGNAL LIGHTS. CALLED FOR AN APPOINTMENT THE NEXT DAY AND WAS SCHEDULED TO BRING THE CAR IN DECEMBER 3, 2019. AT THIS POINT, THE DEALERSHIP HAS HAD THE CAR FOR 2 DAYS AND ARE SAYING THEY CAN'T FIND AN ISSUE. OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE AND FORD IS AWARE OF THE PROBLEM, BUT NOT FIXING IT. DOCUMENTATION IS ATTACHED SHOWING REPAIRS AND AN ONLINE POST SHOWING THAT FORD IS AWARE OF THE PROBLEM AND INSTRUCTING MECHANICS NOT TO ATTEMPT TO FIX UNTIL ENGINEERS FIND A SOLUTION. THAT WAS 10 MONTHS AGO.

WHEN THE VEHICLE IS STOPPED, THE AUTO START STOP FEATURE AUTOMATICALLY SHUTS ENGINE OFF. IT SHOULD RESTART WHEN YOU RELEASE THE BRAKE. SEVERAL TIMES THE VEHICLE HAS FAILED TO START WHEN BRAKE IS RELEASED. A MESSAGE APPEARS ON THE SCREEN STATING THAT YOU MUST SHIFT THE VEHICLE INTO PARK, DEPRESS BRAKE AND RESTART THE VEHICLE. THIS IS EXTREMELY DANGEROUS DUE TO THE FACT THAT YOU ARE LIKELY AT A INTERSECTION WHICH THE LIGHT HAS TURNED GREEN AND YOUR VEHICLE MUST BE RESTARTED.

AT 26790 MILES THE HEAD GASKET FAILED LEADING TO OVERHEATING, NOTICED WHEN DRIVING ON THE FREEWAY NEEDING TO LEAVE THE ROAD TO LET THE CAR COOL DOWN AND ADDING 1/2 GALLON OF ANTIFREEZE

2017 FORD ESCAPE WITH 29,918 MILES BOUGHT BRAND NEW. ENGINE LOST POWER GOING UP HILL WHILE PASSING A CAR IN FAST LANE, BARELY MADE IT SAFELY OFF THE ROAD, ENGINE LIGHT CAME ON. TAKEN TO DEALER, FOUND NOTHING. THEN VEHICLE STARTED TO HAVE ROUGH IDLE EVERY DAY, NOT RUNNING SMOOTHLY, ALMOST STALLING, ENGINE LIGHT COMES ON THEN AFTER A DAY OR TWO GOES OFF. TAKEN TO DEALER, THEY COULD NOT FIND A CODE ON COMPUTER OF WHY LIGHT CAME ON. ASKED THEM IF IT WAS SAFE TO DRIVE, WAS WORRIED ABOUT BREAKING DOWN, THEY SAID YES, SAFE TO DRIVE. ENGINE LIGHT CAME ON AGAIN, TOOK IT TO DEALER WHILE LIGHT WAS ON, THEY CHECKED AND SAID NEEDS NEW ENGINE BECAUSE OF ANTIFREEZE GOING INTO OIL. TOLD ME THEY HAD 3 OR 4 OTHERS WITH SAME PROBLEM WAITING AT GARAGE TO BE FIXED DUE TO PARTS ISSUE AND THE PROCESS DEALER HAS TO GO THROUGH WITH FORD. TOLD ME TO DROP IT OFF AND IT WOULD BE AT LEAST 3 WEEKS UNTIL I GET IT BACK, IS UNDER WARRANTY. A 2 YEAR OLD SUV HAVING TO HAVE THE ENGINE REPLACED BECAUSE OF A MANUFACTURER'S DEFECT IS UNACCEPTABLE. FORD SHOULD OFFER A BUY BACK ESPECIALLY BECAUSE FORD ALSO HAD THIS PROBLEM IN EARLIER MODELS OF ESCAPES. IF THIS IS HAPPENING TO MORE AND MORE OF THE ESCAPES, WHY ISN'T FORD LETTING THEIR CUSTOMERS KNOW BEFORE THEIR CARS BREAK DOWN PUTTING THEM IN A POTENTIALLY DANGEROUS SITUATION?

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 30 MPH, A WARNING INDICATOR SIGNALED THAT THE ENGINE WAS OVERHEATING. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND WAS UNABLE TO RESUME DRIVING. THE VEHICLE WAS TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, 831-444-4444) WHERE IT WAS DIAGNOSED AND A SENSOR WAS REPLACED. THE FOLLOWING DAY, AS THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT COOLANT WAS LEAKING AND CAUSED THE PIPES TO SMOKE. THE DEALER GAVE THE CONTACT AN ESTIMATE OF $2,900 TO INSPECT THE VEHICLE AND ASSES THE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

MY 2017 FORD ESCAPE IS CREATING AN EXTREMELY DANGEROUS SAFETY ISSUE/SITUATION WITH THE AUTO STOP/START FUNCTION. WHEN STOPPED IN TRAFFIC-AT A STOPLIGHT, AT A STOP SIGN, IN THE ROAD WAITING TO TURN LEFT-THE ENGINE TURNS OFF AND A MESSAGE IS DISPLAYED TO "SHIFT THE VEHICLE INTO PARK AND RESTART THE ENGINE". I HAVE ALMOST HAD OTHER CARS HIT THE BACK OF MY ESCAPE BECAUSE OF THIS. IT'S VERY SCARY WHEN THIS HAPPENS AND TAKES TIME TO SHIFT TO PARK AND RESTART THE ENGINE WITH AN IMPATIENT DIVER BEHIND ME. I HAVE READ NUMEROUS OTHER COMPLAINTS ON THIS SAME ISSUE ON YOUR WEBSITE. SOME OF THE NHTSA ID #'S 11300434, 11297934, 11292126, 11291536, 11290647, 11290086, AND 11288766. THERE ARE OTHER COMPLAINTS AS WELL. PLEASE, BEFORE SOMEONE IS INJURED OR KILLED ISSUE A RECALL FOR THIS PROBLEM. I DON'T HAVE THE EXACT DATE THIS FIRST OCCURRED, BUT IT HAS HAPPENED MULTIPLE TIMES SINCE OCTOBER 2019. ALSO PER NHTSA 10160883 AND FORD COMMUNICATION NO. SSM 47492 FROM FEBRUARY 2018 THIS IS AN ISSUE THAT HAS BEEN A KNOWN ISSUE FOR AT LEAST 2 YEARS NOW. "SOME 2017 ESCAPE VEHICLES BUILT ON OR BEFORE 02-FEB-2017 MAY EXHIBIT A NO RESTART CONCERN AFTER AN AUTO STOP/START EVENT. UPON ATTEMPTING TO RESTART, THE INSTRUMENT PANEL MAY DISPLAY A MESSAGE INSTRUCTING THE CUSTOMER TO SHIFT TO PARK AND START THE VEHICLE MANUALLY. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) USING THE LATEST SOFTWARE LEVEL OF THE APPROPRIATE FORD DIAGNOSTIC SCAN TOOL. FOR CLAIMING, USE CAUSAL PART 14A068 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. IF THE BCM SOFTWARE IS CURRENTLY AT THE LATEST LEVEL AVAILABLE, REFER TO WORKSHOP MANUAL (WSM), SECTION 303-06A AND/OR POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR AN AUTO STOP/START DIAGNOSTIC TROUBLE CODE (DTC) OR GSB0000153 FOR AUTO STOP/START SYSTEM INFORMATION AND DIAGNOSTICS."

CAR OVER HEATED DUE TO FAULTY PART RESULTED IN THE ENGINE SUFFERING ' CATASTROPHIC DAMAGE'' IN UNDER 80K MILES. DEALERSHIP HAD VEHICLE FOR THREE MONTHS. LESS THAN A YEAR LATER THE VEHICLE HAS SUDDENLY STARTED DYING AND LOSING POWER WHILE DRIVING AS WELL AS AT STOPS AND DISPLAYS A LIGHT THAT STATES 'AUTO START STOP. MANUAL RESTART NEEDED'. THIS CAR IS GOING TO GET SOMEONE KILLED. IT HAS STOPPED ON THE INTERSTATE , CITY STREETS, AND IN MY DRIVEWAY.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT FAILED TO CLOSE DUE TO MOLDING STILL IN THE CLASP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 110,000. *TP

I WAS DRIVING TO WORK THIS AM AND A SENSOR LIGHT CAME ON:STEERING:ELECTRIC POWER ASSIST SYSTEM. SECONDS AFTER THE LIGHT CAME ON, I FELT MY STEERING WHEEL LOSE POWER AND WHEN I HAD TO TURN I CAME CLOSE TO STEERING INTO THE OTHER LANE WHILE TURNING RIGHT AT THE STOPLIGHT ON A CITY STREET. I HAD TO TURN TWO MORE TIMES TO GET TO MY DESTINATION. WHEN I PARKED THE CAR I TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE. THE POWER WAS BACK ON ON THE STEERING WHEEL. I HAVE NOT TRIED DRIVING THE VEHICLE AS I AM AT WORK. VERY FRIGHTENING EXPERIENCE. I AM NOT ABLE TO SEE A MECHANIC AT THE FORD DEALERSHIP UNTIL MONDAY AND AM NERVOUS TO DRIVE THE CAR UNTIL THEN.

2017 ESCAPE 1.5L ECOBOOST AWD. ENGINE LOSS OF POWER ON HIGHWAY WITH CEL ILLUMINATED. ENGINE RESUMED AFTER PULLING OVER, BUT RUNNING ROUGH. CEL WAS P0302, CYLINDER 2 MISFIRE. REPLACED PLUGS AND SWAPPED COILS, CYLINDER 2 WAS BAD, DID NOT FIX MISFIRE. TOOK TO DEALER AND WAS INFORMED THAT CYL 2 HAD COMPLETE LOSS OF COMPRESSION AND HEAD NEEDED REPLACED. WAS INFORMED THAT THIS WAS A VERY COMMON ISSUE AND THEY HAVE HAD TO DO THIS DOZENS OF TIMES ON 1.5L ECOBOOSTS (FUSIONS AND ESCAPES SPANNING 2014-2019). HEAD WAS ON NATIONAL BACKORDER, SO DEALER APPEALED TO HAVE LONG BLOCK REPLACED TO AVOID LONG WAIT TIMES. LONG BLOCK REPLACED UNDER WARRANTY. I WAS LUCKY AS MY VEHICLE WAS BARELY IN WARRANTY (50,200). THIS IS A WELL-DOCUMENTED ISSUE ON THE NHTSA SITE, ON INTERNET FORMS AND AMONG THE FORD REPAIR COMMUNITY. THERE ARE HUNDREDS OF 1.5L ECOBOOSTS SITTING ON DEALER LOTS WAITING FOR NEW ENGINES. THERE ARE ALSO HUNDREDS OF OWNERS THAT ARE GETTING STUCK WITH 3K-10K REPAIR BILLS BECAUSE THEY ARE OUT OF WARRANTY, AVERAGE ESCAPE OWNER CAN'T AFFORD THAT ON A RELATIVELY NEW VEHICLE. FORD NEEDS TO PROVIDE EXTENDED REPLACEMENT FOR THIS ISSUE. ATTACHED RELATED NHTSA SSMS.

THIS VEHICLE IS EQUIPPED WITH AUTO STOP/START TECHNOLOGY. ON SEVERAL OCCASIONS THE VEHICLE HAS FAILED TO RESTART AFTER THE ENGINE HAS AUTO STOPPED WHEN THE VEHICLE HAS BEEN STOPPED FOR A RED LIGHT. SO THE VEHICLE IS STATIONARY. THE TRAFFIC LIGHT TURNS GREEN, YOUR BRAKE LIGHTS COME OFF BUT YOUR VEHICLE DOESN'T AUTO RE-START. YOU QUICKLY PUT IT IN PARK PRESS ON THE BRAKE AGAIN AND MANUALLY START THE VEHICLE, ALL THE TIME PRAYING THAT THE VEHICLE BEHIND YOU DOESN'T CRASH IN TO YOUR REAR END...

WHEN BRAKING WITH AUTO STOP/START TURNED ON, THE CAR STALLS AND A NOTICE POPS UP ON THE INFO SCREEN SAYING TO PUT THE CARE IN PARK AND RESTART. IT HAPPENS AT LEAST ONCE A WEEK AND TODAY IT HAPPENED 4 TIMES AS I DROVE HOME ON A BUSY STREET WHICH REQUIRED ME TO STOP AT LIGHTS. I HAVE A PICTURE IF THE INFO SCREEN WHEN IT HAPPENS. THE FORD DEALER DOES NOT SEEM TO BE FAMILIAR WITH THIS PROBLEM AND I JUST HAD MY CAR SERVICED TWO WEEKS AGO WITH NO PROBLEMS DETECTED. VERY SCARY AND DANGEROUS SINCE THIS HAPPENS IN TRAFFIC SITUATIONS WHEN PEOPLE BEHIND ME ARENT EXPECTING ME TO HAVE TO RESTART MY CAR IN THE STOP AND GO FLOW.

I WAS DRIVING HOME FROM WORK WHEN THE CHECK ENGINE LIGHT CAME ON A CITY STREET. I TOOK THE VEHICLE TO A PARTS STORE TO CHECK THE CODE. THEY TOLD ME THAT IT WAS AN ENGINE MISFIRE AND THAT I NEEDED REPLACE A SPARK PLUG. BEFORE I WAS ABLE TO GET TO A MECHANIC , I WAS DRIVING ON A CITY STREET AND MY ENGINE WARNING LIGHT CAME ON AND SAID TO PULL OVER IMMEDIATELY DUE TO OVERHEATING. UPON INITIAL INSPECTION I FOUND THAT MY COOLANT RESERVOIR WAS COMPLETELY EMPTY WITH NO VISIBLE LEAKS. I FILLED THE RESERVOIR WITH A GALLON OF COOLANT AND WAS ABLE TO GET TO A MECHANIC, WHO TOLD ME I HAD A BLOWN HEAD GASKET, WHICH WAS NOT NORMAL WITH MY VEHICLE ONLY BEING AT 60,000 MILES. I THEN TOOK THE VEHICLE TO A FORD DEALERSHIP WHO INFORMED ME THAT I NEEDED A NEW ENGINE DUE TO A COOLANT LEAK INTO THE ENGINE. I HAD TO PAY $7,000 OUT OF POCKET AND HAD TO WAIT OVER A MONTH BEFORE I GOT MY VEHICLE BACK.

PURCHASED THE 2017 FORD ESCAPE FROM HERTZ CAR SALES FEB 2019. IT WAS UNDER 50,000 MILES AT THE TIME. MILEAGE NOW IS AROUND 58,000. THE FIRST FEW MONTHS DID NOT HAVE A PROBLEM, THEN GOING INTO SUMMER, THE CAR WOULD OCCASIONALLY HAVE A ROUGH IDLING START. MIND YOU AT THE TIME, MY HUSBAND AND I USED IT MAINLY TO COMMUTE TO WORK(20MINS TO GET TO WORK) AND BACK WITH THE GROCERY TRIPS TO THE STORE OCCASIONALLY. I'D SAY STARTING JUNE AROUND THAT MONTH WHEN THE ENGINE WAS STARTED, SOMETIMES A ROUGH IDLING WOULD HAPPEN AND THEN THE CHECK ENGINE LIGHT WOULD COME ON TOO. THE AC STOPPED WORKING AROUND THIS TIME FRAME AND STILL DOES NOT WORK AS OF 9/5. IT WILL NOT BLOW OUT COLD AC BUT JUST REGULAR TEMP AIR. IN AUGUST WE VISITED MY HUSBAND'S PARENTS DOWN IN SOCAL, AND GOT IT CHECKED OUT BY AN AUTOZONE TECHNICIAN AND A LOCAL MECHANIC ON SEPARATE VISITS. AUTOZONE CONCLUDED IT WAS CYLINDER MISFIRE. LOCAL MECHANIC CONCLUDED IT WAS THE CODES THAT NEEDED REPROGRAMMING BECAUSE WHEN THEY SCANNED IT, DIFFERENT CODES WOULD POP UP AND THAT WAS CAUSING THE AC TO SHUT OFF. TO THIS DAY STILL WHEN THE CAR IS TURNED ON, THE CHECK ENGINE LIGHT WOULD POP UP AND STAY ON FOR DAYS AT A TIME. OTHER DAYS, IT WOULD BE OFF. TODAY 9/5 THERE IS NO ROUGH IDLING. GOING TO MY FORD APPT 9/6/19 TO GET IT CHECKED OUT. A FORD REPRESENTATIVE CALLED MY HUSBAND TODAY CONFIRMING THE APPT AND RECOMMENDED US TO TRADE IN OUR VEHICLE. I READ OTHER COMPLAINTS ON THIS WEBSITE BEFORE WRITING THIS COMPLAINT, AND OTHERS HAVE STATED FORD HAS A SERVICE BULLETIN ANNOUNCEMENT OUT ABOUT THIS TYPE OF ISSUE. AFTER READING THAT, I OPENED ANOTHER TAB, LOOKED AT THEIR WEBSITE AND THEY ONLY HAVE INFORMATION REGARDING THE TAKATA AIRBAGS AND FOUND NOTHING ON SERVICE BULLETIN ANNOUNCEMENTS REGARDING THIS TYPE OF ISSUE. I COULD NOT FIND IT, SO THERE IS NO PAGE DEDICATED TO IT. I'M STARTING TO BELIEVE IT SHOULD BE ALSO MANDATED AS A RECALL.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHEN THE ENGINE WAS STARTED, THE CONTACT NOTICED BLUE SMOKE COMING FROM BOTH EXHAUST PIPES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE TANK THAT HELD THE ANTIFREEZE WAS EMPTY, BUT THERE WAS NO EXTERNAL LEAK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,012.

A VEHICLE THAT JUST TURNED THREE YEARS OLD IS HAVING EXTREME POWERTRAIN TRANSMISSION FAILURE AND ELECTRICAL SENSOR ISSUES! I AM HAVING TO REPLACE THE TRANSMISSION IN A CAR THAT HAS ONLY 90,000 MILES AND IS COSTING ME OVER $4000 OUT OF POCKET! ELECTRICAL ERROR ARE HAPPENING FROM LIGHT MALFUNCTIONS TO BULB ERRORS, CROSS SENSORS, AND MORE

80 MILES AWAY FROM HOME.BRAKE PEDAL WAS HARD TO USED,FAILING TO STOPPING, TOWED TO DEALER THEY CHANGE MY OIL AND SAID I NEED BRAKES AND DECLINED DIAGNOSTIC.THEY KNEW THEIR WAS NO BRAKES.I DID NOT WHAT THEM TO REPLACE BRAKES AND TO FIND OUT WHAT CAUSE THE FAILURE. I PICKED UP WITH NO BRAKES AND TOOK SOMEWHERE ELSE. IT WAS THE VACUUM BOOST AND GEAR SNAPPED OFF WHICH TURNS VACUUM. THIS PART SHOULD NOT FAIL AND NEEDS TO BE RECALLED ALSO REIMBURSE MY COSTS OUT OF POCKET. ANY QUESTIONS JUST ASK

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO FUNCTION NORMALLY. WHILE MAKING A LEFT TURN, THE VEHICLE STALLED AGAIN. THE CONTACT MENTIONED THAT THE AUTO START FUNCTION WAS RESET AND THE VEHICLE WAS ABLE TO FUNCTION NORMALLY; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROL MODULE LOST COMMUNICATION. THE VEHICLE WAS TAKEN TO FIVE STAR FORD DALLAS (8900 W PRESIDENT GEORGE BUSH HWY, DALLAS, TX 75252, (972) 985-3600) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,500. *TR*JB

ON 8/9/2019 MY VEHICLE'S CHECK ENGINE LIGHT CAME ON. I HAVE A CODE READER AND I HOOKED IT UP TO SEE WHAT THE CODE WAS FOR AND IT WAS FOR A CYLINDER MISFIRE ON CYLINDER 1. SO I TOOK MY VEHICLE TO FORD ON 8/10/2019. I HAVE A 2017 FORD ESCAPE WITH 22811 MILES ON IT. IT HAS BEEN AT FORD EVER SINCE. I SPOKE TO THE DEALER AND THEY SAID I WOULD NEED A NEW ENGINE DUE TO COOLANT LEAKING INTO THE ENGINE. THE DEALER SAID THEY HAVE A SERVICE BULLETIN ON THESE VEHICLES SINCE THIS IS A KNOWN PROBLEM WITH THE 2.0 ECOBOOST ENGINES IN THE FORD ESCAPE

THE STEERING WHEEL GETS STIFF (NO POSSIBLE TO MOVE) WHEN PRACTICING PARKING FOR A WHILE. I CAN HEARD THAT FAN SPEED GOES UP, SO I AM ASSUMING THE ENGINES BAY IS GETTING HOT. AFTER MOVED IT A LITTLE BIT THE WHEEL CAN GO ALL THE WAY TO THE RIGHT/LEFT. ACCORDING TO THE DEALERSHIP THE STEERING MODULE IS DISABLING BECAUSE TEMP (TOO HOT). HOPE THIS NEVER HAPPENS ON A HIGHWAY

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SPARK PLUG ON CYLINDER NUMBER (3) THREE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE SPARK PLUG WAS REPLACED TWICE HOWEVER, THE FAILURE RECURRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

The contact owns a 2017 Ford Escape. The contact stated that while the rear hatch door was opened for the contact to remove an item from the vehicle, the rear hatch door inadvertently lowered and struck her ankles. The contact was not seriously injured. On another occasion, while attempting to open the rear hatch door, the door failed to open. The vehicle was taken to an independent mechanic and the mechanic forcefully opened the door. The vehicle was taken to the dealer however, the dealer was unsure what had caused the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2,000.

THERE SEEMS TO BE A RECURRING PROBLEM WITH THE LUG NUTS.WAS TOLD BY FORD SALES AFTER 50,000 MILE SERVICE, THAT I HAD TO REPLACE THE LUG NUTS (AT MY EXPENSE) AS THEY WERE SWELLING AND MIGHT NOT BE ALE TO REMOVE THE TIRE. THERE WAS A CLASS ACTION SUIT FIRST FILED IN 2017 AND A JUDGE THREW IT OUT IN JAN OF THIS YEAR. THIS PROBLEM IS SERIOUS, IF YOU HAVE A FLAT TIRE WITH THE SWOLLEN LUG NUTS, IT IS IMPOSSIBLE TO REMOVE THE TIRE. PLEASE OPEN THIS INVESTIGATION AS IT SEEMS IT IS NOT ONLY FORD BUT OTHER VEHICLES AS WELL.

WHEN BREAKING WITH AUTO STOP/START TURNED ON, THE ENGINE WILL COMPLETELY STALL OUT AND A NOTICE WILL POP UP ON THE INFORMATION SCREEN STAYING TO PUT THE CAR IN PARK AND MANUALLY START THE CAR. I BOUGHT MY CAR A WEEK AGO AND THIS HAS ALREADY HAPPENED TWICE. IT'S VERY SCARY AS IT COULD HAPPEN ANYWHERE. I DID SOME RESEARCH AND THERE'S A FORUM FILLED WITH OTHERS WHO HAVE EXPERIENCED THIS TOO, AND YET, NO RECALL TO FIX IT. PICTURE ATTACHED IS FROM THE FORUM AS I DON'T HAVE MY PHONE NEAR ME WHILE DRIVING TO TAKE MY OWN PICTURE.

I WAS THE OWNER OF A 2017 FORD ESCAPE WITH UNDER 27000 MILES. ON 7/16/19, IT HAD BEEN PARKED FOR 6 HOURS AT MY PLACE AND I WAS AWOKEN AT 12:30 AM BY FIRE/POLICE THAT MY CAR WAS ON FIRE. THE FIRE STARTED UNDER THE PASSENGER HOOD AREA. THE CAR IS A TOTAL LOSS AND FIRE DEPT DETERMINED IT WAS AN ELECTRICAL FIRE. STILL WAITING ON THE ACTUAL CAUSE OF THE ELECTRICAL FIRE. I'M JUST GLAD THAT I WAS NOT IN THE VEHICLE OR HAD ANYONE WITH ME WHEN THE FIRE STARTED. THIS IS THE SECONDARY CAR I HAVE GOTTEN FROM SAM PACK'S 5 STAR FORD IN CARROLLTON. THE FIRST CAR I PURCHASED FROM THAT DEALERSHIP WAS A 2015 FORD ESCAPE PRE-CERTIFIED USED BUT AFTER A FEW MONTHS WITH ISSUES, IT TURNED OUT TO BE PART OF AN INSURANCE FLOOD SCAM AND WAS NOT LOOKED OVER FOR IT BE CERTIFIED USED. THEY PUT ME IN A NEW 2017 FORD ESCAPE WHICH HAS NOW BURNED UP. I HAVE NOTHING FROM THIS WHOLE SITUATION. I HAVE ALSO CALLED FORD CUSTOMER RELATIONS AND GOT A CASE NUMBER AND WAS TOLD SOMEONE WOULD BE CONTACTING ME. STILL HAVE NOT HEAR BACK FROM FORD AND THAT WAS OVER 2 WEEKS AGO. THIS SEEMS TO BE BAD BUSINESS AND THERE COULD BE A POTENTIAL SERIOUS DEFECT WITH THE CAR THAT COULD AFFECT OTHER CONSUMERS. AT THIS POINT NO ONE SEEMS TO KNOW WHY/HOW THE PARKED CAR CAUGHT FIRE. I HAVE ATTACHED PICTURES OF THE CAR

CHECK ENGINE LIGHT CAME ON, AND CODES INDICATE MISFIRE. I HAVE HAD THE CAR BACK AT THE DEALERSHIP 3 TIMES NOW, AND AS OF 9/10/19, IT IS WAITING FOR A NEW LONG BLOCK. THEY SAID TO EXPECT AS LEAST 3 MORE AFTER THEY HAD IT FOR A FULL WEEK. AFTER READING ABOUT THIS ISSUE, AND HAVING NEW COILS INSTALLED, AND SPARK PLUGS, IT IS MY THOUGHT THE COOLANT LEAKING INTO THE CYLINDER IS THE ISSUE. I WILL CALL ON MONDAY TO SEE ABOUT GETTING A NEW CAR, THIS HAS BEEN A COMPLETE HEADACHE SINCE THE LIGHT CAME ON 2 WEEKS AFTER TAKING OWNERSHIP IN JULY. EACH TIME LIGHT GOES ON, IT IS USUALLY RIGHT AFTER STARTING CAR, IT DRIVES FINE BUT MAY IDLE RUGGEDLY FOR A BIT. ONE TIME, THE LIGHT CAME ON BUT TURNED OFF BEFORE I CALLED DEALERSHIP, THEN IT CAME BACK ON AGAIN, AND I BROUGHT IT RIGHT BACK TO THE SHOP. I AM WONDERING AT ONE POINT THIS CAR WOULD BE CONSIDERED A LOSS SINCE THE DEALERSHIP GIVES ME A RENTAL EVERY TIME IT IS IN THE SHOP.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE AIR TEMPERATURE HIGH WARNING INDICATOR FLASHED. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN FORD (375 NJ-17, PARAMUS, NJ 07652, 201-262-4900) WHERE IT WAS DIAGNOSED THAT THE ENGINE COOLANT WAS LEAKING AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle started to run roughly. The vehicle loss motive power and stalled. The contact shifted the vehicle into park to restart the vehicle. The contact stated that the failure mostly occurred while shifting gears. The check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that one of the cylinders had failed due to coolant leaking into the engine and that the engine needed to be replaced. The crank pressure sensor also failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

WOULD SHIFT HARD AFTER A FRESH START. WOULD NO LONGER CATCH GEAR. AFTER ABOUT 3 RESTARTS, IT WAS NO LONGER DRIVABLE. HAD TO HAVE TOWED TO A GARAGE TO HAVE TRANSMISSION REPLACED WITH A NEW ONE.

ENGINE LIGHT CONSISTENTLY COMES ON AND STAYS ON. TOOK TO LOCAL FORD DEALER. THEY CHARGE US OVER $200 TO FIX IT. LIGHT STILL COMES ON ALL THE TIME. AT THE SAME TIME WE ENQUIRER ABOUT WHY THE SEAT BELT WILL NOT SNAP BACK INTO PLACE PROPERLY. THEY TOLD US IT WOULD COST US OVER $400. TO FIX THE DRIVER SIDE SEAT BELT. ABSOLUTELY RIDICULOUS FOR SOMETHING THAT SHOULD BE COVERED AND A SAFETY CONCERN. IF WE ARE EVER IN AN ACCIDENT AND THE SEAT BELT DOESN'T WORK PROPERLY, IT WILL DEFINITELY BE THE FAULT OF FORD. WE WILL NEVER BUY FORD AGAIN.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE AND PRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP CAUSING THE VEHICLE TO CRASH INTO TWO PARKED VEHICLES. DURING THE INCIDENT, NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WILLIS FORD (15 N. DUPONT BLVD SMYRNA DE.). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

AS AN UPDATE TO MY PREVIOUS COMPLAINT, THE CAR HAS NOW BEEN IN THE SHOP AT FORD TWICE. THE FIRST TIME, THE "FIXED" THE ISSUE ON THE SAME DAY- THEY REPLACED A SENSOR THAT THEY SAID WAS BAD AND THAT WE SHOULD HAVE NO MORE PROBLEMS. THE NEXT MORNING, THE SAME OVERHEATING MESSAGE APPEARED AND THEN AGAIN LATER THAT DAY. GOT CAR IMMEDIATELY TO THE SAME FORD DEALERSHIP. IT HAS BEEN ONE WEEK SINCE DROPPING IT OFF. THE FIRST DAY, THE SERVICE ADVISOR CALLED AND SAID THEY HAD TO REACH OUT TO FORD TECHNICIANS BECAUSE THEY HAD NO IDEA WHAT ELSE IT COULD BE BESIDES THE SENSOR. TODAY, WE RECEIVED A CALL FROM FORD AND WAS TOLD THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. SUPPOSEDLY ONE OF THE TECHNICIANS HAS DRIVEN THE CAR 30 MILES AND HAS HAD NO ISSUES. WE HAVE MULTIPLE VIDEOS AND SHARED THEM VIA TEXT WITH THE SERVICE ADVISOR THAT SHOWED THE MESSAGE WE WERE RECEIVING. THIS HAS HAPPENED 3 TIMES NOW, IN TRAFFIC WHILE TRYING TO ACCELERATE, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" SUDDENLY APPEARS AND THE ENGINE BASICALLY SHUTS DOWN, LEAVING YOU UNABLE TO STOP SAFELY AT ALL.

MY CAR HAD A MISFIRE SHORTLY AFTER I BOUGHT IT, THEY REPLACED SOME PARTS IN 2017, THEN MY AIR CONDITIONER QUIT RUNNING COLD, THE DEALERSHIP REPLACED A COUPLE PARTS IN 2018, NOW IN 2019, THE ENGINE MISFIRES AGAIN LEADING TO AN ENTIRE ENGINE REPLACEMENT.

AROUND 4-6 TIMES IN THE PAST 8 MONTHS THE CAR STALLS OUT WHEN I AM AT A COMPLETE STOP. IT FLASHES A MESSAGE TO RESTART THE CAR. EACH TIME THIS HAPPENED I PUT THE CAR IN PARK AND RESTARTED THE ENGINE. THIS HAS SO FAR BEEN EFFECTIVE. I REPORTED THIS TO THE DEALERSHIP BUT THEY TOLD ME THERE WAS NOTHING THEY COULD DO SINCE THEY COULD NOT REPLICATE THE PROBLEM. I ATTACHED A PICTURE OF THE RESTART MESSAGE.