2019 Ford Escape Complaint Log

The contact owns a 2019 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle started shuddering. The driver pulled over to the side of the road. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #2, causing a misfire. The independent mechanic attempted to repair the vehicle; however, while attempting to repair the vehicle the failure reoccurred. The vehicle was not repaired. The independent mechanic made the contact aware of Customer Satisfaction Program: 21N12. The vehicle was then taken to a dealer where it was diagnosed; however, the vehicle could not be repaired under the Customer Satisfaction Program, because the vehicle was leaking oil instead of coolant. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 74,051.

Torque converter this is the 2 nd time 14 months apart that I need to replace the converter. It causes the car to not accelerate or stop driving with a warning.

The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the torque converter. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 66,000.

- engine severely lost power - if I didn’t get off the road in time could’ve possibly created a big car accident -took my car to 2 independent car shops and one have confirmed the problem - no the car has not been inspected by anyone but the service center. If have to it will be done -the only warning was the check engine light which isn’t much of a warning if the problem is already present Anti-Freeze coolant leaks into a cylinder randomly. Caused the engine to stall out immediately on the freeway.

Can inside motor caused damage to high pressure fuel pump on top of the motor. This caused metal to get into my motor and now requires a motor replacment

What component or system failed or malfunctioned, and is it available for inspection upon request? The cylinder warped. With this cylinder failure, I would have to replace the engine. How was your safety or the safety of others put at risk? If I continue to drive this car without replacing the engine which could affect my ability to brake safely in an emergency. Has the problem been reproduced or confirmed by a dealer or independent service center? The Ford Forum and the Ford Dealership states this is a regular problem with this 2019 Ford Escape with the 1.5 liter engine. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The 2019 Ford Escape has been regularly serviced and inspected almost entirely by a Ford Dealership. My car has 113,000 miles. I bought the car brand new. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The engine light came on on June 12th. I put my car in the shop on June 14th.

The contact owns a 2019 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust, with the check engine warning light illuminated. The contact exited the vehicle and checked under the hood and became aware that the coolant reservoir was low on coolant. The contact refilled the coolant reservoir and drove to a local dealer where the vehicle was diagnosed. The contact was informed that there was a misfire in cylinders #2 and #3 due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.

Similar to most Escape drivers, I experienced a sudden transmission issue while I was driving. The car would not accelerate even when firmly pressing on the gas, then would jump in a delayed reaction causing a movement in my car I could not control. No check engine light, no indication of trouble in a well maintained vehicle with less than 85,000 miles. Did have a recall for previous powertrain issue, likely will be told by Ford that it’s unrelated. Ford service advisor also acted like this was the first time he’d heard of any kind of issue. Yeah right, look at the number of people complaining of the same issue.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was driven to the residence. The contact stated that when the vehicle was parked, the contact raised the hood to inspect the vehicle and became aware that the coolant reservoir was extremely low. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was scheduled to be towed to the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000.

2019 Ford Escape w/ 30,000 miles. Regularly maintained, no accidents, no previous owners. Engine coolant leak which resulted in the dealership stating we need a new engine for $13,500. Cylinders were filled with oil and car was not drivable. This is relevant to the ongoing class action lawsuit for EcoBoost engines. We are 3 weeks past our 5-year warranty and were told we are out of luck. Ford is not accepting any responsibility and won’t even provide a loaner vehicle considering we are 3 weeks past warranty. Should have gotten a Toyota.

Ford Escape coolant intrusion TSB. Car has been running rough, check engine light came on. Called dealership and didn't get a return call. Took it in next day and the light wasn't on. They told me the mechanic saw the coolant leak and know about this problem, but since my light wasn't on they can't do anything about it. They said I'll need a new engine. This should be a recall since I now see class actin lawsuits starting for this issue.

Service center diagnosed my check engine light ON resulting to coolant leaking into cylinder. Determined to be TSB 22-2229 and need to apply engine long block replacement for coolant intrusion. Reporting this issue to NHTSA before having it fixed because based from this public forum, multiple Ford owners encounter the same issue and might be considered for recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Leaking coolant to the inside of the motor. Currently at 64000 miles. Motor was repaired once before for same issue at 33000 miles with previous owner. I purchased this from a ford dealer as a certified pre owned. I was unaware of the issue with this motor. As I can find online here this year make and model with this motor has this issue as an ongoing problem with ford.

I recently purchased a 2019 Escape with 65,000 miles. Within a few days, the CEL activated and OBS code was P0301 and the engine started missing and showing white smoke from exhaust. My personal scanner shows the code had displayed twice before. At this point it is at the Ford dealer and Ford financial assistance is trying to evaluate what they may cover.

Fluid leaking from engine into coil resulting in engine being ruined and needed to be replaced.

The engine failed (melted piston) such that I had a sudden lose of power while driving down the expressway. This resulted in my vehicle speed going from 70 MPH to 30 MPH. This resulted in my having to get to the shoulder of the road as quickly as possible to get out of the way of traffic. The vehicle was driven to the dealer (i.e. limp home mode). DTC's P0304 and P0302 were present. The dealer diagnosed the failure of the engine due to a melted piston. This resulted in the vehicle needing a complete engine replacement. I sold the vehicle as is to a scrap yard. The vehicle was running normally and there were no warnings of any kind leading up to the incident.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The vehicle was taken for maintenance to the dealer and the vehicle was repaired. The contact stated that on another occasion, the vehicle failed to shift gear. The check engine warning light illuminated with a knocking sound coming from the vehicle. The vehicle was then taken to a dealer and diagnosed with gearbox failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 96,167.

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of TSB: 22-2322. The contact was advised to report the failure to the manufacturer. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not eligible for repair under TSB: 22-2322; or covered under warranty. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 97,000.

On cold start, white smoke bellows from exhaust. Engine block has coolant intrusion. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving car on a highway it started to shake and buck. Barely managed to pull over on the side of the road.... had car flatbedded to the dealer. Dealer now saying engine coolant in cylinders... known issue with these engines... vehicle has issues with the same thing 6 months after buying it.

The contact owns a 2019 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate as intended. The driver was able to reach her destination, where the vehicle stalled, after which the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion resulted in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.

The vehicle very briefly showed a high temp warning (as in, the indicator came on, and went off just as fast, the temp gauge on the instrument panel went to high, and immediately back to normal). Later, the vehicle showed a low coolant level, white exhaust smoke and a runs rough condition. Diagnostics by a local repair shop as well as the dealership verified that this was due to coolant intrusion into the cylinder, and as a result, I now need to pay $7,100 for a new engine with no help or relief from Ford.

The contact owns a 2019 Ford Escape equipped with Kumho Tires, Tire Line Crugen HP71, Tire Size: P235/45/R19, DOT Number: 1H2TEYA8E. The contact stated that the TPMS warning light was illuminated. The contact attempted to inflate the tires; however, the tires were not able to hold air. The contact stated there was tread separating on all four tires. The contact stated that all four tires installed had been installed in August 2023. The vehicle was taken to a tire dealer who informed the contact that the tires were in good condition and recommended a wheel alignment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 125,000. The tire failure mileage was 9,000.

Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up.

Low coolant, there is an active ongoing problem with my year make and model. Ford dealership and ford customer satisfaction says my vehicle is not included in this issue when it in fact is.

Vehicle had check engine light come on. Took it to the Ford dealer and was told it needed a tuneup. They put in new spark plugs and it did not solve the problem. I took it to an independent mechanic, he scanned it and determined the head gasket was leaking. Looked on the internet to find this is a fairly common problem with the 2.0 Ecoboost engine. The vehicle has not been fixed. Checking to see if there is any recall on this particular vehicle.05

The contact owns a 2019 Ford Escape. The contact stated that while reversing, the rearview camera image was black, almost causing the vehicle to strike a pedestrian. The contact stated that the failure was a recurring failure. Additionally, the contact stated that the speedometer and fuel gauge readings were inaccurate, and the hatch had failed to open intermittently. The contact stated that the vehicle was previously taken to the dealer, where unknown repairs were performed; however, the failures persisted. The contact also stated that the Auto START/STOP system was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

Vehicle started to idle oddly on startup. Then a few days later it started to vibrate or cavitate. Check engine light came on. Scheduled for service. Service as of today 05/31/2024, coolant has leaked into engine, engine needs replaced according to service provider. Brought this issue up in 2022 to service after seeing the NHTSA customer service bulletin. My mfr date was out of the listed date range so nothing was done or checked.

At less than 50k miles and 5 years old, the car started not turning on, driving shaky and having warnings of faulty engine services and engine lights coming on the dash. Turns out coolant is leaking into engine and was told the whole engine needed replacing.

The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust. No warning lights were illuminated. The vehicle was taken to the dealer, and it was determined that coolant intrusion had damaged the long block, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred at 92,000 miles. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 27,000.

I have a 2019 Ford Escape Ecoboost, and the engine had to be replaced at 64,000 miles due to an issue with 2017-2019 Ford Escapes, which Ford did not recall. What happens is the engine sucks all of the antifreeze out of its compartment and dumps it onto the engine block, ruining the engine. It's ridiculous that Ford did not recall this issue, as it is terribly costly to replace an engine on a vehicle. What's even more ridiculous is having to replace an engine with so few miles and paying out of pocket when you're still paying for the vehicle. Some have reported having to have their engine replaced at 15,000 on these same vehicles. Ford needs to be held accountable, if not sued over this issue. And, the dealerships are not nice when they have to fix the problem. Worst and most costly experience with a vehicle ever!

The contact owns a 2019 Ford Escape. The contact stated that the vehicle failed to start. The contact opened the hood and noticed that the coolant level was extremely low. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000.

The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the rear driver's side and there was a burning odor. The vehicle was parked and the contact noticed smoke coming from the driver's rear side of the vehicle. No warning lights were illuminated. The fire was extinguished by the Fire department but the cause of the fire was undetermined. There was damage to the contacts home as a result of the fire. A fire report was filed. The contact's son required oxygen as a result of the fire but it was unknown if medical attention was required. A police report was not filed. The vehicle was towed by the insurance agency to investigate the failure. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

The contact called on behalf of her mother-in-law who owns a 2019 Ford Escape. The contact stated that while driving approximately 75 MPH, the "Vehicle Hot, Reduce Speed" message was displayed. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The contact related the failure to the Technical Service Bulletin: 19-2375. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 170,000.

Vehicle has been shaking as it accelerates normally on the lower speeds; however, even in the 40-65 mph range the vehicle will shake/sputter as you try to accelerate. When accelerating from a stopped position vehicle at times will seem to loose power while accelerating and you will have to take your foot off the gas and try again or even have to shut the vehicle off and turn it back on.

The cowl part broken in JAN24, dealership replaced. I was told this part hold windshield and protects electrical in vehicle. March 2024, I noticed the seal on bottom of windshield wasn’t against the windshield, buckling in several spots, I contacted Ford customer service, Told to take it back to the dealership. The dealership had to order the part and didn’t have a detailed reason why the part was broken / defective, the dealership could order a new cowl part and install when part comes in.

The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the engine was noticed jerking and misfiring. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a coolant intrusion into the engine, and it needed to be replaced. The vehicle was not repaired. The contact related to the failure with the Customer Satisfaction Program: 21n12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

The contact owns a 2019 Ford Escape. The contact stated while operating the vehicle, the check engine warning light illuminated and remained illuminated. The contact stated that the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant intrusion into cylinder #2, causing a misfire in the engine. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 84,000.

On April 30th had an oil change performed on my vehicle at the Ford service center on Tuesday. Shortly after, I began experiencing issues with the car struggling to start. By Thursday, my check engine light came on, I took it back in, left it at Ford, they were going to look at it on May 6th did not hear back until May 7th, revealed coolant mixing with the engine oil, indicating an internal engine issue. I had my car towed to Expert Transmission, and they revealed. Upon further inspection, the following diagnostic trouble codes were stored in the ECM: P0217 – Engine Overheating P0302 – Cylinder 2 Misfire P0316 – Misfire Detected at Startup P06E9 – Fuel Injector Control Performance P1026 – Fuel Injection System Malfunction Additionally, during repairs, my fuel injectors were found to be clogged with debris, requiring replacement along with the engine. Given that these issues arose immediately after the oil change.

2019 Ford Escape Titanium Eco Boost 2.0 w/ 86,442 miles. Regularly maintained, no accidents, no previous owners. DTC for misfire cylinder #1. Performed coolant pressure test, found system losing pressure and cylinder intrusion, with matching symptoms, recommend further diagnostics. Check engine light diagnostic testing resulted in P0496. Removed and replaced EVAP purge control solenoid. After a few days new check engine light diagnostic testing resulting in P0302 cylinders misfire. Mechanic's diagnostics found coolant leak within engine. Dealership stated we would need a new engine for $9,100. Continued operation will result in overheating.

The contact owns a 2019 Ford Escape. The contact stated that over time the roof rack sealant failed causing water to enter the vehicle. The vehicle was taken to the dealer where it was determined there was a leak due to the sealant failing to function caused by a manufacturer defect. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that her Service Advisor notified her that the vehicle was included in a Customer Satisfaction Program: 19B37; however, the contact never received the notification. The manufacturer was made aware of the failure, but no assistance was provided. The vehicle was not serviced under Customer Satisfaction Program: 19B37 in the required timeframe. The failure mileage was approximately 82,000.

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. Additionally, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that due to the failure, the vehicle was almost rear-ended. The vehicle was taken to Jiffy Lube and the spark plugs were replaced; however, the contact was informed that the failure was not resolved. The vehicle was taken to an independent mechanic. The contact was informed that even with the failure codes retrieved, the cause of the failure could not be determined. The failure codes were P0012 and P04BD. The contact was informed that the engine needed to be taken apart to determine what caused the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,891.

The engine fault service soon message came on so we took it to Griffifth Ford in San Marcos, Texas where they diagnosed the problem and said it was cooler intrusion in to cylinder #2..they said it needs a new longblock. Car has 100384 miles and we had the same issue back in August of 2020 where Ford replaced the motor at 20k miles. Ford wouldn't help this time and said I have to pay around $10k to fix it.

The contact owns a 2019 Ford Escape. The contact stated that the vehicle idled rough when started; however, when the accelerator pedal was depressed, the vehicle would drive smoothly. The vehicle was taken to an independent mechanic where it was diagnosed with a coil pack failure. The vehicle was repaired; however, the failure recurred, and the contact stated that the check engine warning light was illuminated. The vehicle was taken to the same independent mechanic, but the cause of the failure was not determined. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the engine was idling roughly. The contact stated that the vehicle was also overheating. The contact stated that no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the coil needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the check engine light was illuminated continuously after starting the vehicle. The contact returned the vehicle to the mechanic who determined that coolant was leaking into the engine. The mechanic referred the contact to the local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

I owned this Ford Escape it only had 58,000 miles on it. I bought it at Delacy Ford all work during ownership was done there. My vehicle suffered a coolant leak into the motor which required replacement for $7000.00. The defect of the 1.5 motor is common and Ford refuses to acknowledge it. Luckily when it happens to me I was not on the freeway or I would have been stranded. Currently there is a court case against Ford because others had safety issues as a result. The case is Miller vs Ford case# 2:20CV01796DADCKD. I feel Ford need to take responsibility for this unsafe 1.5 motor that is defective

The contact owns a 2019 Ford Escape. The contact stated that the vehicle was pulled into a parking lot and there was a whining sound while attempting to accelerate. The “Transmission Fault" message was displayed. The vehicle was towed to the dealer where it was diagnosed with cable bushing failure. The contact was notified of an unknown recall and the recall was repaired. The contact stated that while driving the vehicle from the dealer the failure recurred. The contact's husband towed the vehicle to a different dealer where it was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracked engine block and coolant leak. The vehicle was not repaired. The contact related the failure with the Customer Satisfaction Program: 21N12 (Engine Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was informed of the failure and confirmed the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 68,000.