2004 Ford Excursion Powertrain & Transmission Problems

CAR WAS SITTING, ENGINE RUNNING, IN PARK FOR 10 MINUTES AND THEN SUDDENLY WITH NO ONE INSIDE, MOVED FORWARD AND CRASHED INTO THE WINDOW OF A BUSINESS. THERE WAS A WITNESS THERE.

I OWN A 2004 FORD EXCURSION WHICH HAS ON TWO OCCASIONS FAILED TO START AND WAS TOWED TO FAIRVIEW FORD. THE FIRST OCCURRENCE THE DEALER REPLACED THE CAMSHAFT SENSOR AND REFLASHED THE COMPUTER. THE SECOND INCIDENT THE CAR WAS ALSO TOWED BY ROADSIDE ASSISTANCE FROM MY DRIVEWAY. THE TOW TRUCK DRIVER WAS ALSO UNABLE TO START THE VEHICLE. I WAS CONTACTED LATER IN THE DAY BY MY SERVICE ADVISOR SAYING THAT THE VEHICLE STARTED FINE AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. ON A THIRD OCCURRENCE THE VEHICLE STALLED IN A PARKING LOT AND WOULD NOT RESTART FOR MY WIFE. AFTER SHOPPING FOR APPROXIMATELY 45 MINUTES MY WIFE RETURNED AND WAS ABLE START THE VEHICLE AND IT WAS DRIVEN STRAIT TO THE DEALER. THE DEALER WAS AGAIN UNABLE TO DUPLICATE THE PROBLEM. I HAVE ALSO GIVEN FAIRVIEW FORD SIX ATTEMPTS TO FIX MISALIGNED DOORS THAT ARE VISIBLY MISALIGNED AND CAUSE THE DOOR TO HAVE TO BE SLAMMED TO CLOSE THEM. THE DOORS WERE MISALIGNED WHEN PURCHASED AND THE DEALER IS UNABLE TO FIX THEM. AT ONE POINT AFTER THE DEALER TRIED TO ALIGN THE FRONT DRIVERS SIDE DOOR I COULD STICK MY FINGERS IN BETWEEN THE DOOR AND THE BODY ALL THE WAY TO THE OUTSIDE WITH THE DOOR CLOSED. THE VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 35 DAYS AND NOW HAS 16K MILES. MY WIFE IS AFRAID TO DRIVE THE VEHICLE WITH MY THREE YOUNG CHILDREN FOR FEAR OF STALLING AND CAUSING AN ACCIDENT. *NM

WHILE DRIVING,THE AUTOMATIC 4 WHEEL DRIVE ENGAGED WITHOUT WARNING. THE 4 WHEEL DRIVE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATE. THE DRIVER INFORMED THE MECHANIC THIS PROBLEM HAS HAPPEN BEFORE AND HAS NOT BEEN RESOLVED. PLEASE FILL FURTHER DETAILS. *JB

I HAVE A 2004 FORD EXCURSION WITH 9000 MILES ON IT PRESENTLY AND HAVE HAD NUMEROUS INCIDENTS WITH THE VEHICLE LOSING POWER AND GETTING STUCK IN THE MIDDE OF THE ROAD AND HIGHWAY. THIS PROBLEM FIRST OCCURED IN DECEMBER 2004 WITH 5000 MILES ON IT . SINCE THEN IT HAS BEEN BACK TO THE DEALERSHIP NUMEROUS TIMES FOR THE SAME PROBLEM AND I HAVE BEEN TOLD THEY CAN NOT FIND THE PROBLEM. THE PROBLEM DID OCCUR WHEN THEY DROVE THE TRUCK . THEY PUT A EGR VALVE AND REPROGRAMMED THE COMPUTER, SINCE THEN THEY ARE STUMPED AND SAID THEY CANT FIND THE PROBLEM. IT WAS JUST AT THE DEALERSHIP FOR A MONTH , IT ALSO HAD A RECALL TO OVERHAUL THE TRANSMISSION , SINCE I GOT THE TRUCK BACK THE LOSS OF POWER HAS OCCURRED TO MY WIFE AND KIDS . I FEEL THIS VEHICLE IS VERY UNSAFE AND SHOULD NOT BE ON THE ROAD FOR MY FAMILIES SAFETY AS WELL AS OTHERS. I SINCE SPOKE WITH FORD CUSTOMERS RELATIONS AND THEY TOLD ME THEY COULD NOT DO ANYTHING BECAUSE THE DEALERSHIP CAN NOT FIND THE PROBLEM. THIS TRUCK IS NOT EVEN 1 YEAR OLD YET , TO THE DATE IT WAS MANUFACTURED. *AK

VEHICLE HAS HAD A VIBRATION SINCE IT WAS NEW. HAVE PUT 4 DIFFERENT SETS OF TIRES AND 2 DIFFERENT SETS OF WHEELS AND VIBRATION STILL EXISTS. FORD HAS TRIED TO NARROW DOWN WHERE VIBRATION IS COMING FROM, BUT THE DEALERSHIP IS AT A LOSS. KEEP POINTING THEIR FINGER AT THE TIRES, HOWEVER THE DEALERSHIP BALANCED THE TIRES THEMSELVES AND AGREED THAT THE VIBRATION STILL EXISTS.