1998 Ford Expedition Complaint Log

WHILE DRIVING TORSION BAR BROKE, CAUSING THE VEHICLE TO BECOME HARD TO STEER TO THE LEFT OR RIGHT. DEALER HAS FIXED THE VEHICLE. *AK

REAREND IS MAKING A GRINDING NOISE WHEN DECELERATING. MANUFACTURER REFUSES TO REPLACE REAREND ASSEMBLY. *AK *YC

REFLECTIVE PART OF THE MIRROR IS DETERIORATING FROM THE INSIDE. DEALER SAYS MIRROR HAS TO BE REPLACED. *AK

RECALL NUMBER 98V095000; RECALL REMEDY DID NOT CORRECT THE PROBLEM, WHILE DRIVING FIVE LUGS: NUTS DISENGAGED FROM THE RIGHT REAR WHEEL, CAUSING THE WHEEL AND TIRE TO NEARLY COME OFF. LOCAL DEALER REIMBURSED OWNER FOR REPAIRS. *AK.ET.

CONSUMER'S 3-YEAR OLD SON GOT OUT OF CSS/GRABBED KEYS/PUT IT INTO IGNITION/ TURNED IT ONE NOTCH FORWARD, AND ACCIDENTLY MOVED GEAR INTO NEUTRAL, CAUSING VEHICLE TO PICK UP SPEED AND RUN INTO A LAKE. GEARS DID NOT LOCK WHEN KEY WAS PUT INTO IGNITION AND TURNED TO THE FIRST NOTCH. SHIFT GEAR COULD BE MOVED AND GEARS WILL ONLY LOCK WHEN THEY ARE PUT INTO ANY OTHER NOTCH .VEHICLE WAS A TOTAL LOSS. SOMEONE WAS ABLE TO JUMP INTO LAKE AND GET CHILD OUT BEFORE VEHICLE SANK. *AK

UPON MAKING A RIGHT OR LEFT HAND TURN VEHICLE SURGED FORWARD, CAUSING EXTENDED STOPPING DISTANCE. ALSO DOORS LOCKED AND UNLOCKED WITH OPERATOR CONTROLLING THE DOOR LOCK BUTTON. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/ TRAILER HITCHES AND ATTACHMENTS. NO PARTS WERE AVAILABLE. *AK

NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/TRAILER HITCHES AND ATTACHMENTS. NO PARTS WERE AVAILABLE. *AK *ML

THE VEHICLE DRIFTS AT HIGHWAY SPEED DUE TO FLAW IN THE VEHICLE'S FRONT END DESIGN. YH

CHILD IN REAR OUTBOUND SEAT GOT SHOULDER BELT CAUGHT UNDER HER LEG WHEN ATTEMPTING TO UNLATCH THE SEAT BELT. SEAT BELT BECAME VERY TIGHT AND WOULD NOT RELEASE, CAUSING THE PARENTS TO CUT THE CHILD OUT THE BELT. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

WANT TO SEE IF DEALER SOLD ME A WRECKED OR DAMAGED VEHICLE. HAVING MINOR PROBLEMS WITH CAR AND I HAVE SOME "BUBBLES" IN THE HOOD WHICH WOULD INDICATE THE VEHICLE HAS BEEN THROUGH SOME KIND OF DAMAGE. REQUESTING FURTHER INFO TO MAKE SURE SO I CAN FEEL A LITTLE BETTER ABOUT THE PURCHACE. *AK

WHILE DEPRESSING BRAKE PEDAL HEARD LOUD NOISE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK

THE FUEL TANK IS PLACED IN SUCH A MANNER THAT WHEN THE VEHICLE IS DRIVEN UP HILL (OR IS PARKED FACING UP HILL) THE FUEL GAUGE WILL REGISTER UP TO A QUARTER TANK MORE THAN ON A FLAT SURFACE, AND WHEN TRAVELLING DOWN HILL (OR WHEN PARKED FACING DOWN HILL) THE GAS GAUGE WILL REGISTER UP TO A QUARTER TANK LESS THAN ON A FLAT SURFACE. THE RESULT IS THAT WHEN TRAVELLING OR BEING PARKED ON A DOWN HILL SURFACE THE VEHICLE WILL EITHER NOT START OR RUN OUT OF GAS, DESPITE THE FACT THAT THE VEHICLE HAS A QUARTER TANK OF GASOLINE. I CONTACTED A FORD DEALER IN GLENDALE WHEN I FIRST EXPERIENCED THE PROBLEM, BUT THEY ONLY RESPONDED THAT THIS IS THE VEHICLE'S DESIGN. THE DEALER ALSO PROVIDED ME WITH A TECHNICAL SERVICE BULLETIN ACKNOWLEDGING FORD'S KNOWLEDGE OF THE GAS TANK FLUCTUATION PROBLEM. THE REASON I AM NOW, AND ONCE AGAIN, MAKING THIS AN ISSUE IS THAT I RECENTLY, DUE TO THE GAS TANK FLUCTUATION, RAN OUT OF GAS WHILE DRIVING DOWN HILL, DESPITE A QUARTER TANK READING ON THE GAS GAUGE WHILE TRAVELLING ON A LEVEL SURFACE. I STRONGLY URGE NHTSA TO PERFORM A SAFETY ANALYSIS ON THIS GAS TANK DEFECT. A VEHICLE WHICH BECOMES INOPERATIVE WHILE DRIVING DOWN HILL IS TRULY AN UNSAFE VEHICLE.

FIRESTONE WILDERNESS/AT, SIZE P235/75R16,STANDARD EQUIPMENT ON THIS TRUCK WERE OUT OF ROUND , AND WOBBLED. TREAD ALSO SEPARATED UNDER HOT WEATHER CONDITIONS. FIRESTONE WAS NOT CONTACTED. CONSUMER REPLACED AT OWN EXPENSE. *AK

AFTER BEING CORRECTED TO DRIVE STRAIGHT VEHICLE STEERED TO THE RIGHT. DEALER HAS ATTEMPTED TO CORRECT PROBLEM FOUR TIMES, AND PROBLEM STILL EXISTS.*AK

WINDOWS- ALL POWER WINDOWS OCCASSIONALLY WILL NOT LET UP IF DOWN OR DOWN IF UP. ENGINE- WHEN STOPPED, GIVES AN INTERMITTEN VIBRATION. CHILD LOCKS- ENGAGES WHEN UNLOCK POWER LOCKS. TURN SIGNAL- IF STEERING WHEEL NOT STRAIGHT, CAN'T ENGAGE TURN SIGNAL. TIRES- MAKING SOUND AS IF THEY WILL PEEL OFF AT ANY MOMENT. (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

SIDEWALL OF THE PASSENGER SIDE FRONT TIRE IS COMING APART. *AK (TIRESIZE: 26570R17)( DOT NUMBER: TIRE SIZE: 26570R17 )

CONNECTOR BETWEEN SWAY BAR AND LOWER CONTROL ARM BROKE, CAUSING HANDLING OF VEHICLE TO BECOME DIFFCULT. *AK

DRIVING 70 MPH ON INTERSTATE AND LOST POWER STEERING, WHILE PASSING SLOWER VEHICLE. CJ

FRONT TORSION BAR BROKE WHILE VEHICLE WAS PARKED , CAUSING SUSPENSION TO COLLAPSE. FORD HAS NOT BEEN CONTACTED. *AK

ACCELERATOR STICKS , HESITATES. *AK

WHI.E TRAVELING NOTICED VEHICLE SHAKING, HAD VEHICLE SERVICED. TECHNICIAN STATED ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK

A COTTER PIN HAS BROKEN, CAUSING TIRES TO LOCKUP WHILE IN REVERSE GEAR. PLEASE PROVIDE FURTHER INFORMATION REGARDING THE AREA WHERE IT HAPPENED. *AK

PARTS OF RUBBER KEPT COMING OFF, ENGINE KEPT LOOSING TO MUCH OIL BUT CLAIMED THEY COULD NOT FIND WHY. HAS DONE THIS SINCE I BOUGHT IT NOW FIND THE PROBLEM THE INTAKE IS BUSTED CAN NOT PAY TO FIX IT . NEVER GET RECALL NOTICES. NO SAFETY DEFECT. *AK

THE VEHICLE EASILY LOSES CONTACT WITH THE ROAD. REAREND FREQUENTLY BREAKS LOOSE AND CAUSES THE VEHICLE TO FISHTAIL OR SPIN AROUND. OCCURS AT LOW SPEEDS WITH PASSANGERS AND GEAR. OCCURS MOST FREQUESNTLY ON WET OR SNOWY PAVEMENT, BUT ALSO IN GRAVEL. OCCURS AT SPEEDS WELL BELOW THOSE OF OTHER VEHICLES THAT ARE DRIVING ON THE SAME CONDITIONS WITH NO PROBLEMS. RESULTED IN SEVER SINGLE CAR ACCIDENT (REPORTED ABOVE) ON A FREEWAY. LUCKILY NO INJURIES. DOES NOT CORNER WELL AND RIDES EXTRMELY ROUGH, EVEN FOR A TRUCK. HAVE REPORTED PROBLEM TO DEALER WITH NO POSITIVE OUTCOME OR RESPONSE. DEALER EVASIVE WHEN ASKED QUESTIONS ABOUT WHY HANDLING IS SO POOR. FELT THEY WERE HIDING INFORMATION ABOUT THE SUSPENSION AND HANDLING OF THE VEHICLE. TIRES ARE IN EXCELLENT CONDITON WITH LESS THAN 3/4 TREAD WEAR. *AK

WHEN VEHICLE IS PARKED DOWN HILL AFTER STARTING AND LETTING THE VEHICLE WARM UP ENGINE COMPLETELY SHUTSDOWN, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

SIDE MIRRORS DETERIORATION .HARD TO LOOK FOR TRAFFIC.UNSAFE TO DRIVE. *AK

WHEN STARTING THE VEHICLE IT WOULD SHUT OFF AND COULD NOT BE RESTARTED, THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE FOUND. NLM

VEHICLE WOULD ROCK AT ANY SPEED DUE TO STABILIZER BAR BOLTS MISSING, AND ALLOWING BAR TO HANG FROM VEHICLE. MECHANIC HAD BOLTS REPLACED. THIS PROBLEM ALSO CAUSED TIRES TO WEAR UNEVEN. *AK

HEAD GASKETS ARE LEAKING COOLANT ONTO THE GROUND. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

WHILE DRIVING DURING DAY LIGHT CAN'T SEE VEHICLE IN REAR OUT OF SIDE MIRRORS. CAN ONLY SEE INSIDE OF MIRROR. DEALER CONTACTED. *AK

SON WAS SITTING ON THE PASSENGER VERY REAR SEAT--HE TURNED IN A COMPLETE CIRCLE WHICH CAUSED THE SAFETY RESTRAINT TO WRAP AROUND HIS TORSO--TRIED TO LOOSEN THE SEAT BELT WOULD NOT RELEASE--THE BELT BECAME TIGHTER--HAD TO CUT THE BELT TO GET MY SON OUT OF THE RESTRAINT

WHILE TRYING TO BUCKLE CHILD IN REAR SEAT BUCKLE MECHANISM BROKE, MAKING IT IMPOSSIBLE TO USE SEAT BELT.*AK

PASSENGER'S SEAT BELT RETRACTOR WRAPPED AROUND CHILD'S WAIST. MANUFACTURER IS AWARE OF PROBLEM.*AK

WIPERS/WASHER DON'T ALWAYS WORK. WILL WORK IF TURN SIGNAL IS TURNED ON.*AK

TS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SWAB BAR LINKS. ALSO STATED THAT BECAUSE OF THAT IT CAUSES THE STEERING TO NOT BE THE WAY THAT IS SUPPOSED TO BE. DEALER WAS CONTACTED AND HAVE NOT FOUND ANY PROBLEMS. TS

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SWAB BAR LINKS. ALSO STATED THAT BECAUSE OF THAT IT CAUSES THE STEERING TO NOT BE THE WAY THAT IS SUPPOSED TO BE. DEALER WAS CONTACTED AND HAVE NOT FOUND ANY PROBLEMS. TS

THE GAS PEDAL BECAME STUCK DURING COLD WEATHER. *NLM

THE TAIL LIGHT AND INTERIOR LIGHTS STAYED ON AFTER TURNING THE VEHICLE OFF AND SHUTTING THE DOOR. *JB

THE FRONT WHEEL BEARING FAILED AT A LOW MILEAGE. *JB

WHILE DRIVING AT 40 MPH THE TORSION BAR SNAPPED WHICH CAUSED THE RIGHT SIDE OF THE VEHICLE TO DROP TO THE GROUND. *JB

CONSUMER NOTICED FUEL UNDER VEHICLE DUE TO FUEL TANK LEAKAGE. PLEASE PROVIDE FURHER INFORMATION. *PH

WHEN TOUCHING THE SIGNAL SWITCH, THE HEADLIGHTS TURNED OFF BY THEMSELVES. VEHICLE WILL BE TAKEN TO THE DEALER ON 7/10/2003. *AK WHEN THE TURN SIGNALS WERE USED, THE HEADLAMP SWITCHED ON AND OFF. WHEN BARELY TOUCHED, THE TURN SIGNAL HEADLAMP(S) TURNED OFF AND CAME BACK ON AFTER TOUCHING THEM AGAIN. *SCC *JB

WHEN ENTERING THE TRAVEL TRAILER INTERIOR WAS MADE OF AES , A GAS OR CHEMICAL SUBSTANCE THAT CAUSED THE CONSUMER TO HAVE RED EYES AND A BURNING SENSATION IN THE LUNGS. *AK

CONSUMER NOTICED SECOND ROW MIDDLE SEAT BELT BROKE, SEAT BELT WAS UNABLE TO LOCK. *AK

WHEN DRIVING ON THE HIGHWAY,THE ENGINE SHUT DOWN AND THE HEADLIGHTS WENT OUT. THE CAUSE WAS UNKNOWN. THE CONSUMER FELT IT WAS VERY DANGEROUS. *AK *SCC *JB

WHILE VEHICLE WAS IN PARK WITH IGNITION TURNED OFF AND WITH DRIVER STANDING OUTSIDE OF VEHICLE AND REACHING INTO IGNITION TO TAKE KEYS OUT VEHICLE BEGAN TO ROLL BACKWARDS AND SLAMMED INTO THE PAVEMENT, HITTING A PARKED CAR BEFORE COMING TO A STOP. *AK

CONSUMER COMPLAINED ABOUT AUTOMATIC TRANSMISSION INDICATOR LEVER GEAR PROBLEM. VEHICLE HAD BEEN DIAGNOSED WITH THE SAME PROBLEM AS THE ONE MENTIONED IN A RECENT RECALL. HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK

WHILE DRIVING LUGS NUTS BROKE, CAUSING THE FRONT RIGHT WHEEL TO DETACH FROM THE VEHICLE. *AK CONSUMER WAS TRAVELING AT 70 MPH WHEN LUGS AND NUTS BROKE IN THE FRONT WHEEL. TAKEN TO DEALERSHIP AND PUT THE SAME TIRE AND RIM. WHEN CONSUMER LEFT DEALERSHIP, LIGHTS FAILED TO WORK AND EXPERIENCED SHAKING IN FRONT END. TOOK VEHICLE TO A DIFFERENT DEALERSHIP, AND FOUND OUT THAT THE FRONT END WAS SO BAD. DEALERSHIP REPLACED SHIMS TO ALIGN FRONT END. THE FAILURE OF LIGHTS WAS CAUSED BY THE REPAIR FROM THE PREVIOUS DEALERSHIP BECAUSE WHEN THEY TOOK THE DASH BOARD APART, THEY POKED A HOLE IN THE HEATER WHICH BURNED THE WIRE. *LA