2007 Ford Expedition Complaint Log

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE HAZARD LIGHTS ILLUMINATED INDEPENDENTLY AND WOULD NOT TURN OFF. AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT WAS ALERTED BY PEOPLE MORE THAN ONCE THAT THE HAZARD LIGHTS WERE ILLUMINATED. AS THE FAILURE PROGRESSED, BOTH TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

ABS LIGHT AND ESC LIGHT COME ON ALTHOUGH THERE IS NO APPARENT PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE WHILE IT WAS PARKED AND UNOCCUPIED. THE LIFTGATE HYDRAULIC CYLINDER EXPLODED INTO SMALL PIECES EVEN THOUGH THE LIFTGATE WAS NOT ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

I WAS TAKING MY DAUGHTER TO A DR APPOINTMENT AND THE AIRBAG LIGHT CAME ON. IT HAS GONE OFF AND ON SINCE NOT AT A SPECIFIC TIME BUT IT ALWAYS OCCURS WHEN THE VEHICLE HEATS UP. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 114,000. UPDATED 10/23/14*CN UPDATED 4/13/2015 *JS

THE WIRING HARNESS FROM THE TRANSMISSION TO THE ENGINE COMPARTMENT CROSSES OVER THE CATALYTIC CONVERTER ON THE PASSENGER SIDE. THERE ARE A SERIES OF CLIPS THAT ARE SUPPOSED TO HOLD THE WIRE HARNESS CLOSE TO THE UNDER BODY OF THE CHASSIS. THESE CLIPS PREVENT THE WIRING HARNESS FROM TOUCHING THE CATALYTIC CONVERTER. DURING USE, THE CATALYTIC CONVERTER GETS HOT AND THIS HEAT DEGRADES THE PLASTIC CLIPS TO THE POINT WHERE THE ARE BRITTLE AND FAIL. THIS CAN RESULT IN THE WIRE HARNESS CONTACTING THE CATALYTIC CONVERTER. THE HEAT FROM THE CATALYTIC CONVERTER SUBSEQUENTLY DESTROYS THE WIRING AND INSULATION TO THE POINT THAT THE ECM RECEIVES ERRONEOUS INDICATIONS FROM THE TRANSMISSION. IF EXPOSED FOR SUFFICIENT TIME THE CONDITION COULD CAUSE AN ACCIDENT DUE TO THE TRANSMISSION BEGIN IN LIMP MODE, SUDDENLY FAILING OR A FIRE DUE TO THE WIRING HARNESS IGNITING. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE ATTEMPTING TO TOW A BOAT OUT OF THE WATER, THERE WAS A SUDDEN INCREASE OF ENGINE RPMS AND THE TRANSMISSION FAILED TO ENGAGE PREVENTING THE VEHICLE FROM MOVING. THE CONTACT MENTIONED THAT HE HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 107,000.

WAS PULLING OUT ONTO THE HIGHWAY AND ROAD WAS CLEAR WHEN CHECKED THEN A CAR CAME SPEEDING DOWN THE HIGHWAY WITHOUT LIGHTS AND I WASN'T ABLE TO GET OUT OF THE WAY IN TIME AND THAT CAR SWERVED IN THE SAME DIRECTION I WAS GOING AND HIT MY FRONT DRIVER SIDE OF MY CAR...MY CAR IS SUPPOSEDLY EQUIPPED WITH FRONT AND SIDE AIRBAGS BUT WITH THE IMPACT, AS BAD AS IT WAS, DID NOT DEPLOY EITHER SETS OF AIRBAGS. THE IMPACT CAUSED ME TO HIT MY HEAD ON THE WINDOW AND END UP WITH A CONCUSSION. MY CAR IS ONLY A 2007. FAULTY AIRBAGS?! *TR

FUEL PUMP ARCED INTERNALLY INSIDE THE FUEL TANK CONNECTOR SHOWS SIGNS OF OPEN SPARK. *TR

I PURCHASED THIS VEHICLE USED ON 04/15/2011. WE NORMALLY DRIVE APPROXIMATELY 35 MPH AROUND THE ISLAND. IN AUGUST OF 2012, THE BRAKE MASTER CYLINDER FAILED AT 90,000MILES AND WAS REPLACED ON 08/08/2012 BY THE SERVICE DEPT AT MIKE SHAD FORD/AUTONATION, ORANGE PARK, FL. ON 04/12/2013, THE BRAKE MASTER CYLINDER FAILED AND AGAIN HAD TO BE REPLACED, THIS TIME BY PAUL CLARK FORD, YULEE, FL. ON 03/13/2014, WHILE TAKING MY DAUGHTER TO SCHOOL, THE BRAKES FAILED. I WAS ABLE TO STEER OUT OF A COLLISION. I TOOK THE VEHICLE TO THE NEAREST FORD DEALERSHIP; PAUL CLARK FORD, YULEE, FL. THE MASTER CYLINDER NEEDS REPLACED A THIRD TIME; HOWEVER, THE PART IS ON BACK-ORDER WITH NO KNOWN REPAIR DATE. I CONTACTED FORD CUSTOMER RELATIONS ON 03/14/2014 WHO STATED THERE WERE NO TSB ON THIS PART. I HIGHLY RECOMMEND THAT THIS BE INVESTIGATED BEFORE FATALITY OCCURS. 3RD BRAKE MASTER CYLINDER FAILURE WITHIN YEAR AND A HALF. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES WERE APPLIED AND TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT MENTIONED THAT THE BRAKES FAILED TO RESPOND IMMEDIATELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 81,600. *TR

AIR BAG LIGHT KEEPS COMING ON AND OFF WHILE DRIVING. DEALER CAN ONLY CHECK IF IT IS ON AT TIME BROUGHT IN NO LUCK YET BUT WHY IS IT FAULTY. FORD WILL NOT COVER TO LOOK AT SO FRUSTRATED LAWS NEED TO CHANGE ON AIRBAGS AND WARRANTIES. IM TOLD IT IS ONLY COVERED IN THE FIRST 36000 MILES ANYWAY. *TR

I WAS DRIVING HOME FROM WORK AND MY FORD EXPEDITION STARTED HESITATING. I WAS DRIVING ON WINDING WEST VIRGINIA ROAD AT THE TIME. VEHICLE STALLED OUT AFTER HESITATIONS. I WAS ABLE TO RESTART AND BRING THE VEHICLE BACK TO SPEED. IT HESITATED SEVERAL MORE TIMES. IN TOWN WHEN STARTING FROM A STOP IT STALLED OUT TWICE MORE. STALLING OCCURRED AS I PRESSED ON THE GAS PEDAL. I BROUGHT IT IN TO THE DEALER. THEY CHANGED THE IGNITION COILS. AS I PULLED OUT OF THE DEALER IT STALLED OUT AGAIN. I WAS IN THE MIDDLE OF THE INTERSECTION WHEN THIS OCCURRED AND WAS VERY LUCKY THAT THIS DID NOT CAUSE AN ACCIDENT. I BROUGHT IT BACK TO THE DEALER. THEY HAD TO CHANGE OUT THE FUEL PUMP. THE SIDE THE ELECTRICAL WIRES ON THE PUMP HAD MELTED AND WERE MAKING INTERMITTENT CONTACT CAUSING THE HESITATION AND STALLING. THIS COULD HAVE VERY EASILY CAUSED AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL PUMP ASSEMBLY WIRES WERE BURNED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

BACKING OUT OF MY DRIVEWAY, THE TRUCK DIED AND WOULD NOT RESTART. I HAD IT TOWED TO MY MECHANIC AND WAS TOLD THE FUEL PUMP WAS BAD. WHEN HE REMOVED THE PUMP FROM THE GAS TANK, MY MECHANIC NOTICED THE ELECTRICAL WIRES HAD BURNED UP. HE STATED THAT HE WAS SURPRISED IT DIDN'T START A FIRE OR EXPLODE. I CANNOT FIND ANOTHER FUEL PUMP ANYWHERE. FORD SAYS THEY DON'T KNOW WHEN ANY WILL BE AVAILABLE, MAYBE NOVEMBER. I AM STUCK MAKING PAYMENTS AND KEEPING INSURANCE ON A VEHICLE THAT MAY NEVER RUN AGAIN. *TR

TRUCK TURNED ON FINE IN THE MORNING. I WENT TO RUN AN ERRAND CAME BACK AND GAUGE SAID 50 MILES TO EMPTY AND FIGURED I WOULD GAS UP LATER. WE WERE ABOUT TO GO TO DINNER AND THE TRUCK WOULDN'T TURN ON. MECHANIC HAS SAID IT IS THE FUEL PUMP. FOR A WEEK WE CAN NOT LOCATE A FUEL PUMP. WE CONTACTED FORD CORPORATE AND ALL THEY CAN SAY IS "GO PAY $401 FOR A NEW ONE AND THEN WE CAN SEE WHAT WE CAN DO TO EXPEDITE". YET DEALER SAYS THEY HAVE A BACK ORDER AND DO NOT KNOW IF ITS GOING TO BE LATE AUGUST OR EARLY SEPTEMBER BEFORE PART IS EVEN AVAILABLE. NOW WE ARE SITTING AND PAYING FOR A VEHICLE WE CAN NOT DRIVE! LIKE SPARK PLUGS WERE A BIG ENOUGH PROBLEM! *TR

WHILE DRIVING MY 2007 FORD EXPEDITION EL LIMITED HOME FROM A DENTIST APPOINTMENT WITH MY FOUR CHILDREN, MY SUV SUDDENLY STOPPED WITH NO WARNING. I TRIED SEVERAL TIMES TO RESTART VEHICLE WITH NO SUCCESS, IT JUST WOULDN'T TURN OVER. I HAD SUV TOWED TO A LOCAL REPAIR SHOP TO DETERMINE WHAT THE PROBLEM WAS. I WAS TOLD THE FUEL PUMP WAS SHORTED AND HAD ELECTRICALLY BURNED INSIDE MY FUEL TANK. THIS REALLY WORRIED ME SINCE FIRE AND GAS DO NOT MIX VERY WELL! ALL I COULD THINK IS IF 28 GALLONS OF FUEL WERE TO IGNITE, IT WOULD SEEM TO ME THAT THIS IS SERIOUS ISSUE. TRIED TO GET MY SUV REPAIRED AND WAS TOLD PART WAS ON BACK ORDER TILL SEPTEMBER OR OCTOBER. THIS TELLS ME THAT THERE MUST BE A SERIOUS ISSUE WITH THIS PART. THIS IS MY ONLY VEHICLE AT THAT. READ MULTIPLE STORIES OF CONSUMERS WITH ISSUES ALL MOST EXACTLY LIKE MINE. I AM A CONCERNED CONSUMER AND PARENT, AND DO NOT WANT SOMETHING UNFORTUNATE TO HAPPEN DO TO A FAULTY PART. *TR

THE FUEL PUMP BURNED UP. WE HAVE BEEN WAITING FOR ALMOST A MONTH NOW FOR A REPLACEMENT. THE WORD ON THE INTERNET IS THAT FORD IS NOT EVEN MANUFACUTRING THE PART NOW BECAUSE THERE IS A PROBLEM WITH IT. *TR

OUR FAMILY DROVE OUR EXPEDITION EL TO HILTON HEAD ISLAND, SC. AFTER STOPPING TO RENT SOME BIKES WE WENT TO START OUR VEHICLE AND IT WOULD NOT START. AFTER HAVING IT TOWED TO A LOCAL SHOP WE WERE TOLD THAT OUR FUEL PUMP WAS BURNED UP AND THAT THEY WOULD ORDER A NEW PUMP. THE NEXT DAY THEY CALLED BACK TO INFORM US THAT THERE ARE NO FUEL PUMP'S AVAILABLE FOR THE EXPEDITION EL 131" WHEEL BASE AND THEY HAVE NO IDEA WHEN THEY WILL BE AVAILABLE AND FORD WOULD NOT GIVE THEM ANY INFORMATION. WE CONTACTED FORD AND THEY WOULD NOT HELP US UNLESS WE TRANSFERRED THE VEHICLE TO A FORD DEALERSHIP. WE DID THAT AND THE FORD DEALERSHIP TOLD US THE EXACT SAME THING. AFTER TRYING ALL WEEK TO FIND A FUEL PUMP OR TRY TO USE THE SHORTER VERSION THERE WAS NO WAY TO FIND ONE. WE ENDED UP HAVING TO RENT A CAR AND DRIVE IT BACK 1000 MILES TO MICHIGAN. WHEN WE GOT BACK TO MICHIGAN AND CONTACTED FORD THEY ONCE AGAIN SAID IT IS NOT THEIR FAULT, THE CAR IS NOT UNDER WARRANTLY AND SORRY FOR THE INCONVENIENCE BUT THEY OWE US NOTHING AND THEY CAN'T HELP US. WHEN I ASKED WHEN THERE WOULD BE FUEL PUMPS AVAILABLE THEY NEVER RESPONDED. I LOCATED A USED FUEL PUMP IN CANADA AND SHIPPED IT TO THE FORD DEALERSHIP. I THEN FLEW BACK TO HILTON HEAD AND DROVE IT BACK. THE FIRST TIME WE STOPPED THE CAR TO GET SOMETHING TO EAT THE CAR WOULD NOT START. I FINALLY GOT IT STARTED AND NEVER SHUT THE CAR OFF AGAIN FROM SC TO MICHIGAN - EVEN WHILE PUMPING GAS AND NEVER LET THE TANK GET BEOW 1/2 A TANK. THE CAR NOW JERKS AND THE FUEL PUMP IS ABOUT TO GO AGAIN. EVERY TIME I GET IN THE CAR I AM AFRAID IT IS JUST GOING TO STOP WORKING AND I WILL GET IN AN ACCIDENT. SO FAR IT HAS COST US OVER $2000.00 TO JUST GET THE CAR BACK HOME AFTER ALL THE EXTRA COSTS AND FORD WILL NOT TELL US ANYTHING OR WHEN ANY WILL BE AVAILABLE. THEY FURTHERMORE SAID THEY WORK CLOSELY WITH NHTSA AND THERE ARE NO ISSUES WITH THIS PART. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

THIS IS MY WIFE'S VEHICLE AND SHE WAS TAKING MY KIDS AND A FEW FROM THE NEIGHBORHOOD AS WELL AS MY DISABLED FATHER TO SONIC TO GET SOME ICECREAM. I WAS AWAY FOR A BASEBALL TOURNAMENT WITH MY 9 YR OLD AND RECEIVED A CALL THAT THE CAR WOULD NOT START. I HAD TO LEAVE AND MISS MY SONS GAME TO MAKE SURE MY WIFE WAS OK. WELL AFTER TRYING EVERYTHING I COULD AND STILL COULD NOT GET IT STARTED I HAD IT TOWED TO A GARAGE. THEY DROPPED THE TANK AND FOUND THAT THE CONNECTORS ON THE PUMP WERE MELTED AND STATED THIS COULD HAVE CAUSED A FIRE. NOW I WAS TOLD BY A FORD DEALER THAT THE WERE REMAKING THE PUMPS AS THEY KNEW OF THIS ISSUE. SO IF YOU KNOW OF THIS ISSUE AND DON'T ADVISE THE PUBLIC I FEEL THEY ARE LIABLE FOR ANY DAMAGE OR CLAIMS THAT THIS ISSUE MAY CAUSE. THE WORST PART IS WHEN I TRIED TO GET A NEW FUEL PUMP FOR THIS I WAS TOLD THEY WERE ON BACK ORDER AND WOULD NOT BE AVAILABLE UNTIL AUG 5 2013. SO THAT IS 2 MONTHS WITHOUT A SECOND CAR, AND MAKES IT VERY HARD TO MAKE IT TO WORK ONTIME. FORD THEN STATED THAT I DOSE NOT SHOW THAT I ORDERED A PART AND THEY COULD NOT HELP UNLESS I ORDERED THE PART AND THEN THEY WOULD SEE ABOUT THE PROBLEM. NOW A RECALL SHOULD BE LOOKED INTO FOR THIS AS MELTED WIRES IN A SECURED GASOLINE TANK. THAT SOUNDS MORE LIKE AND IED WAITING TO HAPPEN. I WOULD APPRECIATE YOU LOOKING INTO THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS A WHINING SOUND COMING FROM OF THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER DETERMINED THAT THE BEARINGS WERE FAILING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000. *TR

I WAS DRIVING MY 2007 FORD EXPEDITION EL ON THE HIGHWAY AND IT STARTED SPUTTERING. AS I STARTED TO CHANGE LANES TO EXIT THE FREEWAY I LOST ALL POWER. LUCKILY RIGHT AT THE END OF THE FREEWAY EXIT RAMP WAS A SHOPPING PLAZA. I COASTED INTO THE PLAZA THEN MY HUSBAND, 3 KIDS AND 2 STRANGERS PUSHED ME SAFELY INTO A PARKING LOT. I HAD THE CAR TOWED TO MY LOCAL FORD DEALER ON 6-10-13. THE DIAGNOSIS WAS I NEEDED A NEW FUEL PUMP. AFTER SEVERAL DAYS OF TELLING ME IT WAS COMING. THE DEALERSHIP CONFESSED THAT THE PART WAS ON NATIONAL BACK ORDER AND EXPECTED DELIVERY WAS SOME TIME AFTER AUGUST 4TH 2013. MY WARRANTY WILL ONLY COVER 8 DAYS OF A RENTAL. MY LOCAL DEALER WILL NOT GIVE ME A CAR NOR WITH FORD CORPORATE. MY DEALER ALSO MENTIONED THAT OTHER MODEL FORDS HAVE FUEL PUMPS ON BACKORDER LIKE THE TAURUS AND EXPLORER. I AM WONDERING IF THIS IS DESIGN FLAW IN GENERAL WITH THE FORD FUEL PUMPS AND THEY ARE TRYING TO KEEP IT FROM GOING TO A RECALL. ONE POST I SAW THE GUY SAID HIS DEALER TOLD HIM THERE WERE 1286.00 EXPEDITION EL FUEL PUMPS ON BACK ORDER. THIS IS NOT RIGHT. I WILL BE WITHOUT A CAR FOR 56 DAYS. OF THOSE 56 I CAN ONLY GET A CAR FOR 8. WHAT AM I SUPPOSED TO DO? FORD NEEDS TO FIX THIS FOR FREE AS WELL AS GIVE EVERYONE A RENTAL UNTIL THEIR CAR IS FIXED. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY FUEL PUMP. A REPAIR WAS NOT PERFORMED DUE TO THE PART BEING ON A MASSIVE BACK ORDER. THE EXPECTED DATE FOR THE PART WAS AUGUST OF 2013. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,500.

MILLIONS OF.COMPLAINTS ON. INTERNET ABOUT THIS VEHICLE AND ITS BACKFIRING ENGINE AND CONSTANTLY REPLACING SPARK PLUGS. CR THROTTLES.ALOT NO MATTER HOW MANY TIMES FIXED. PULLS NO MATTER WHAT PROBLEM YOU FIX THE NEXT ONE EMERGE. TYPICAL VEHICLE PROBLEMS FOR THESES OWNERS. SO MUCH MONEY. *TR

I WAS TRAVELING DOWN THE HIGHWAY AND WAS COMING UP TO A STOP LIGHT AND THE VEHICLE DIED OUT. I WAS ABLE TO GET THE VEHICLE STARTED AND SHORTLY AFTER THAT, I WAS TRAVELING DOWN THE HIGHWAY AGAIN AND WHILE I WAS SPEEDING UP TO ABOUT 55 MPH THE VEHICLE SHUT DOWN AGAIN AND I WAS BARELY ABLE TO GET AWAY FROM THE TRAFFIC AROUND ME AND GET THE VEHICLE PULLED OVER TO THE SIDE OF THE ROADWAY. I ATTEMPTED RESTARTED THE VEHICLE AND IT COULD NOT GET THE VEHICLE TO RESTART, LUCKILY I WORK ON VEHICLES MYSELF AND DETERMINED THAT THE PROBLEM WAS A FUEL PUMP ISSUE. I TAPPED ON THE FUEL TANK, GOT THE VEHICLE STARTED AND WAS ABLE TO DRIVE ME AND MY FAMILY ALL THE WAY BACK HOME, BUT THE VEHICLE WAS DRIVING ROUGH AND NO LIGHTS CAME ON INDICATING I HAD A PROBLEM, BEFORE OR AFTER. I WILL GET THE VEHICLE TESTED ON TO SEE WHAT WOULD HAVE CAUSED IT. AFTER READING A GREAT NUMBER OF THESE COMPLAINTS, THE PROBLEM SEEMS TO POINT AT AND IS CLEARLY INDICATING IT IS THE FUEL PUMP!! WE WERE VERY LUCKY THAT THE VEHICLE DIDN'T EXPLODE BECAUSE THE FUEL PUMP WIRES HAVE A TENDENCY TO MELTED ON THE FUEL PUMP. I DOUBT FORD WOULD PAY FOR THIS FUEL PUMP FAILURE IT SEEMS TO BE A COMMON PROBLEM WHEN YOU LOOK ON-LINE. *TR

OK, HERE IS THE STORY. A WEEK AGO THE FUEL PUMP WENT OUT ON MY WIFE'S CAR. AFTER JUST ONE GOOGLE SEARCH I FOUND OUT THAT THIS WAS AN ONGOING PROBLEM AND THAT MANY PEOPLE HAD THIS HAPPEN WITH THE PUMP. MOST PEOPLE WERE FINDING THAT ONE OF THE LEADS GOING TO THE FUEL PUMP WAS GETTING HOT AND MELTING... MELTING INSIDE THE FUEL TANK!!! SOUND LIKE A PROBLEM? SO I HAVE IT TOWED TO THE LOCAL SHOP TO HAVE IT REPAIRED. ONE DAY LATER THE GUY FROM THE SHOP CALLS ME AND SAYS HEY MAN WE GOT A PROBLEM, THE FUEL PUMP IS CURRENTLY NOT AVAILABLE FOR YOUR CAR, AND THAT HE HAD CALLED FORD AND THEY HAD INFORMED HIM THAT THEY FOUND A PROBLEM WITH THE PUMP AND PULLED IT OUT OF PRODUCTION UNTIL 7-22-13 BUT WOULD NOT BE AVAILABLE UNTIL 9-13. HE SAID THAT HE HAD SCOURED THE WEB AND FOUND OUT THAT THIS WAS A PROBLEM SHOWING UP JUST NOW BECAUSE THE CARS WITH THE FAULTY FUEL PUMP WERE NOW GETTING SOME MILES ON THEM. I CALLED THE BIG FORD OFFICE AND THEY BASICALLY TOLD ME TOUGH LUCK. SO A COMPANY THAT BIG HAS RECOGNIZED THAT THERE IS A PROBLEM WITH THE FUEL PUMP, PULLED IT OUT OF PRODUCTION, HAVE NOT ISSUED A RECALL, AND TELLING ME TOUGH LUCK! I NEED HELP, THIS IS THE ONLY FAMILY CAR WE HAVE AND WE HAVE 5 KIDS. THIS IS BEYOND BAD BUSINESS AND IMO NOT ACCEPTABLE. ANY HELP WOULD BE MUCH APPRECIATED. I ALSO HAVE PICTURES OF THE UNIT IF ANYBODY WOULD LIKE TO SEE THEM JUST SHOOT ME A EMAIL @ [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TWO WEEKS AGO I WAS DRIVING DOWN THE HIGHWAY AT 55 MPH. ALL OF A SUDDEN THE CAR JUST SHUT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. IT WAS VERY HARD TO STEER. HAD TO HAVE CAR TOWED SINCE IT WOULDN'T START. COME TO FIND OUT THE FUEL PUMP HAD MELTED. THERE IS NO FUEL PUMP TO BE FOUND! WE HAVE TRIED ALL THE DEARLSHIPS IN THE AREA AND EVEN CONTACTED FORD. THEY DON'T CARE THAT THE TRUCK IS DOWN AND THAT WE WERE TOLD IT WOULD BE AUGUST BEFORE A PART WOULD BE AVAILABLE. I DRIVE A BIG TRUCK FOR A BIG FAMILY. *TR

CAR HORN SOUNDING REPEATEDLY, LIGHTS FLASHING, DASH ELECTRICAL INDICATORS FLASHING, ETC. CAR WILL NOT START. UNLESS CAR REMAINS LOCKED, THESE EVENTS OCCUR OVER AND OVER THROUGHOUT THE DAY AND NIGHT. CAR IS COMPLETELY UNUSABLE. THIS IS A KNOWN DEFECT THAT FORD WILL NOT ACKNOWLEDGE NOR CORRECT AND IT HAS CONTINUED TO BUILD VEHICLES WITH THIS DESIGN FLAW. NHTSA CLOSED THIS ISSUE WITH NO ACTION. *TR

I STARTED THE VEHICLE AND MOVED IT FROM THE BACK YARD TO FRONT AND LEFT VEHICLE RUNNING WHILE I LOADED SOME ITEMS INTO IT. WHILE LOADING THE VEHICLE SHUT OFF AUTOMATICALLY. I ATTEMPTED TO START VEHICLE SEVERAL TIME BEFORE FINALLY HAVING IT TOWED. MECHANIC ADVISED FUEL PUMP INSIDE MY TANK WAS MELTED. REPAIR COST OF $500. AFTER SEEING SEVERAL OF THESE COMPLAINTS THIS SHOULD BE A RECALL FOR SAFETY ISSUES HOW CAN AN ELECTRICAL PROBLEM BECOME HOT ENOUGH IN A TANK OF GAS TO MELT????? VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THROTTLE STUCK WIDE OPEN, POWER EXCEEDED BRAKES ABILITY TO STOP. RELEASED BY VIOLENTLY PRESSING ACCELERATOR REPEATEDLY. VEHICLE EQUIPPED WITH ADJUSTABLE BRAKE/GAS PEDALS. DETERMINED OCCURS WHEN PEDALS ARE SET IN THE LOWEST MOST POSITION. THERE WAS NO CARPET OR FLOOR MAT INTERFERENCE!! CAN DUPLICATE AT WILL. *TR

WHILE DRIVING ON THE INTERSTATE OR FWY AT ABOUT 55-60 MPH - I START TO INCREASE IN SPEED, WHILE GOING WITH THE FLOW OF TRAFFIC MY EXPEDITION EDDIE BAUER MODEL SPURTS/HESITATES/LOSES POWER "BUT NEVER CUTS OFF" EVERY TIME BEFORE THE SPEED INCREASES. WE TOOK IT TO THE FORD DEALER SEVERAL TIMES AN THEY ARE UNABLE TO DETERMINE WHAT IS WRONG WITH THE VEHICLE. THE FORD DEALER TOLD US THEY CAN'T DO NOT ABOUT IT UNTIL THE ENGINE LIGHT COMES ON. WE SUGGESTED TO THE FORD DEALER THAT IT MAYBE THE FUEL FILTER OR O2 SENSOR BUT THEY TOLD US THIS MODEL VEHICLE DOES NOT HAVE A FUEL FILTER AND OUR O2 SENSORS ARE GOOD. MY ISSUE IS WHY SHOULD I HAVE TO WAIT TILL THE VEHICLE BREAKS DOWN WHEN IT DOES THIS ALL THE TIME. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE AUTOMATED WINDOWS WERE INOPERABLE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE TURNING AT AN INTERSECTION, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR BOARD. THE CONTACT DEPRESSED THE BRAKE IN ORDER TO SLOW DOWN THE VEHICLE BEFORE SHIFTING INTO PARK AND TURNING THE ENGINE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 89,000.

BRAKES WERE APPLIED AND THE BRAKE PEDAL WENT TO THE FLOOR AND SLIGHTLY VIBRATED. AFTER INITIAL APPLICATION OF THE BRAKES, UPON NEXT APPLICATION OF PRESSURE ON THE BRAKE PEDAL, THE BRAKES THEN ENGAGED. NO CODE OR ANY INDICATION BY THE VEHICLES SAFETY MESSAGES WERE GIVEN, NO CHECK BRAKES OR ANYTHING. THERE IS A RECALL FOR ABS BRAKES ON THE 2008 MODEL DATED NOVEMBER OF 2007 AND THIS VEHICLE WAS A LATE PRODUCTION RUN OF THE '07'S AND DELIVERED ON 8/28/2007 SO PERHAPS THE SAME ISSUE AFFECTED SOME MODELS FROM '07. ISSUE HAS BEEN REPORTED TO CORPORATE LEVEL @ FORD MOTOR COMPANY. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE SPARK PLUGS DETACHED FROM THE VEHICLE AND HAD TO BE REMOVED BY THE DEALER USING A SPECIAL TOOL. THE CONTACT STATED THAT THE SPARK PLUGS HAD BECOME STUCK. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.

I WENT TO PICK MY SON UP FROM DRIVERS ED AND WE WERE LEAVING THE PARKING LOT AND THE VEHICLE DIED. I WAITED A LITTLE AND THEN RESTARTED IT AND IT STARTED BUT IT WAS ROUGH. I THEN CONTINUED TO DRIVE MY WAY BACK HOME AND IT WAS DRIVING ROUGH AND NO LIGHTS CAME ON INDICATING I HAD A PROBLEM. I WAS DRIVING DOWN THE ROAD AND IT DIED AGAIN SO I HAD TO JUST LET IT COAST TO GET OFF THE STREET. LUCKILY I WAS ABLE TO COAST INTO DELON AND SON'S SECOND DRIVEWAY (REPAIR SHOP). I WAITED FOR THEM TO COME HELP AND WHEN THE REPAIR MAN CAME OUT HE WAS ABLE TO START IT AND TOLD ME HE WAS GOING TO RUN SOME TEST ON IT TO SEE WHAT WOULD HAVE CAUSED IT. AFTER 2HRS HE CAME AND SAID THAT IT INDICATED IT WAS THE FUEL PUMP, BUT THAT IT SHOWED IT FIXED ITSELF SO HE WANTED TO TEST DRIVE IT BEFORE I WOULD GO HOME......WELL NOT EVEN TWO MINUTES AFTER HE LEFT HIS COWORKER CAME IN AND SAID THAT HE JUST BROKE DOWN IN MY VEHICLE. SO HE BUMPED UNDER THE TANK AND IT STARTED BACK UP. SO THIS TO HIM INDICATED THAT IT WAS FOR SURE THE FUEL PUMP. I LEFT IT FOR THEM TO FIX IT AND WHEN IT WAS DONE HE CALLED ME AND TOLD ME THAT.....I WAS VERY LUCKY THAT IT DIDN'T EXPLODE BECAUSE THE WIRES WERE MELTED ON THE FUEL PUMP AND HE HIMSELF SAID THAT HE WAS LUCKY SINCE HE TEST DROVE IT AS WELL. I DOUBT FORD WOULD PAY FOR THIS FUEL PUMP FAILURE IT SEEMS TO BE A COMMON PROBLEM WHEN YOU LOOK ON-LINE. MY TOTAL BILL FOR THIS WAS $790.00 OUCH :( CONSIDERING WE ARE IN THE PROCESS OF ADOPTING A CHILD. *TR

DEFECTIVE BRAKE BOOSTER. HAS THERE BEEN ANY COMPLAINTS ABOUT THIS. *TR

VEHICLE EXPERIENCED A NO START. WAS TOWED TO FORD DEALERSHIP FOR REPAIR; DIAGNOSED AS FAILED FUEL PUMP. FUEL PUMP WAS REPLACED AND OLD PUMP RETURNED TO ME. THE OLD PUMP HAS A MELTED AND SCORCHED ELECTRICAL CONNECTOR WHERE THE WIRING COMES INTO THE PUMP MOTOR, WHICH IN THE PRESENCE OF GASOLINE VAPORS, HAD THE POTENTIAL TO BE DISASTROUS. I NOTED SEVERAL OTHER SIMILAR NHTSA COMPLAINTS REGARDING THIS VEHICLE IN THIS MODEL YEAR. PICTURES AVAILABLE UPON REQUEST. *TR

DEALER WANTS $800 TO CHANGE SPARK PLUGS AS THEY WILL BREAK OFF IN ENGINE. BECAUSE A DIS SIMILAR METAL WAS USED. EXHAUST MANIFOLD BOLTS BREAK AND CAUSE LOUD EXHAUST LEAK AT THE REAR OF THE EXHAUST MANIFOLD DEALER WANTS $850 TO FIX. *JS

GAS BURPS OUT OF FILLER TUBE UPON FUELING. YOU MUST ALWAYS HOLD FUEL PUMP HANDLE AND MANUALLY PUMP FUEL AND LISTEN FOR GAS TO BE ALMOST FULL TO STOP. OTHERWISE GAS WILL SPEW OUT DOWN SIDE OF VEHICLE AND PERSONS PUMPING GAS. THIS HAPPENS ON ALMOST EVERY FILL UP ACROSS ALL GAS STATIONS IN CENTRAL FL. *TR

OUT OF THE BLUE THE VEHICLE STARTS BRAKING REALLY HARD, MAKING LOUD BANGING NOISE, AND SHAKING. IT USED TO BE ONCE IN A GREAT WHILE BUT NOW IT'S EVERYTIME I DRIVE MY VEHICLE ,SOMETIMES I CAN'T STOP MY VEHICLE. THIS IS VERY DANGEROUS IN TRAFFIC. I'VE TAKEN TO THE FORD DEALERSHIP MULTIPLE TIMES YET MY PROBLEM PERSISTS. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ABS MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 80,000.

I WAS DRIVING MY 2007 FORD EXPEDITION MERGING ONTO THE FREEWAY, THE TRACTION CONTROL LIGHT CAME ON, THE VEHICLE THEN STARTED TO SHAKE AND SHUTTER, AT THAT POINT THE VEHICLE STARTED TO SLOW DOWN AND APPLIED PRESSURE TO THE BRAKES WHILE IT MADE A RATTLING SOUND, IT LASTED LESS THAN A MINUTE BUT FELT LIKE AN ETERNITY. WHILE I WAS AFRAID, I EASED OFF THE GAS TO LET IT SLOW DOWN, THEN I TRIED TO APPLY LIGHT PRESSURE TO THE BRAKES TO AVOID BEING IN A ACCIDENT, THEN THE VEHICLE PICKED UP AND RESPONDED AS NORMAL. THIS HAS HAPPENED ON 3 OCCASIONS. VERY FRIGHTENING!!! MY MILEAGE IS ONLY AT 44,900.00 WHEN IT FIRST OCCURRED MY MILEAGE WAS AROUND 38,000 MILES. *TR

I BOUGHT A BRAND NEW 2007 FORD EXPEDITION EDDIE BAWER, THE VEHICLE IS STILL UNDER WARRANTY. LAST YEAR THE FORD DEALERSHIP CHANGED THE HOOD SINCE IT WAS RUSTING. NOW THE TAIL GATE IS RUSTING AND THE PAINT BUBBLING, BUT FORD HAS REFUSED TO REPLACE THE TAILGATE. I LIVE IN CENTRAL FLORIDA AND THE VEHICLE HAS NEVER BEEN UP NORTH OR NEAR THE COAST. I HAVE NEVER HAD A VEHICLE RUST LIKE THIS. *TR

THE VEHICLE BEGAN TO IDLE REAL ROUGH TO THE POINT OF BOUNCING IN AN UNCONTROLLED MANNER. A KNOCKING NOISE STARTED COMING FROM THE ENGINE. WHEN YOU TRIED TO INCREASE SPEED TWO CYLINDERS MISSED. WHEN THE VEHICLE WAS MANUFACTURED INCORRECTLY, IT CAUSED THE OIL TO BE DISTRIBUTED UNEVENLY THROUGH THE ENGINE AND THE ENGINE TO HEAT UNEVENLY. THIS STARVATION OF OIL OVER TIME TO THE ENGINE ALLOWED FOR METAL TO SHRED AND CONTAMINATE THE ENGINE AND THE ENGINE HAS TO BE REPLACED IN A 5 YEAR OLD CAR. IF THE ENGINE IS NOT REPLACED THE CONDITIONS WOULD CONTINUE TO INTENSIFY AND THE OUTCOME IS UNKNOWN. AFTER INVESTIGATION INTO THE PROBLEM I LEARNED THAT FORD HAD SENT OUT A TECHNICAL ADVISORY BULLETIN TO HELP SERVICE DEPARTMENTS IDENTIFY THE PROBLEM SO OBVIOUSLY THIS IS NOT A ONE TIME BASED FAILURE. *TR

WHEN FUELING EVERY TIME. THE PUMP AUTO SHUT OFF CLICKS AND ABOUT A QUART OF FUEL BURPS OUT OF THE FILL ALL OVER THE GROUND, THE SIDE OF THE TRUCK AND WHOEVER HAPPENS TO BE STANDING NEXT TO THE FILL. COMPLAINT MADE TO DEALER(S). NO SOLUTIONS. DEALER(S) BLAME FAULTY PUMP EQUIPMENT. CANT BE ALL OF THE PUMPS FROM FLORIDA TO NEW YORK. *TR

THE FUEL PUMP WENT OUT ON OUR 2007 FORD EXCURSION WHILE BEING OPERATED. WHEN EXAMINED, THE MECHANIC STATED THAT WE WERE LUCKY THE VEHICLE DIDN'T CATCH FIRE OR BLOW UP SINCE THE WIRING BURNED OUT ON THE FUEL PUMP IN THE FUEL TANK. (I HAVE PICTURES OF THE FUEL PUMP THAT WAS REMOVED). SOMEONE NEEDS TO INVESTIGATE THESE FUEL PUMPS AND DETERMINE WHAT CAUSED THE WIRING TO BURN UP.

2 FRONT WINDOW REGULATORS WENT OUT 1 WEEK APART IN AUG OF 2011. THE BACK ONES ARE STARTING TO HAVE PROBLEMS AS WELL. *TR

WHILE DRIVING THE TRACTION CONTROL LIGHT WILL COME ON..CAUSING THE CAR TO SHUTTER AND SHAKE, WHILE THIS IS HAPPENING, IT IS LIKE THE BRAKES DO NOT WORK. I HAVE TAKEN IT TO THE SHOP MULTIPLE TIMES NOTHING CAN BE DONE BECAUSE THEY CAN NOT GET A CODE BECAUSE THE CHECK ENGINE LIGHT IS NOT ON. I WILL NOT ALLOW MY CHILDREN TO DRIVE THIS CAR BECAUSE IT IS TO DANGEROUS...IT HAS SINCE HAD THE TRACTION CONTROL LIGHT ON FOLLOWED BY A WRENCH AND THE CHECK ENGINE LIGHT CAME ON NOW IT WILL NOT GO OVER 30 MPH, IT IS SITTING AT THE FORD DEALER AS WE SPEAK. I HAVE BEEN DEALING WITH THIS FOR THE LAST 3 YEARS. THIS ALL MAY HAVE BEEN PREVENTED HAD THE PROBLEM BEEN FOUND SOONER. AT THIS POINT I AM CONSIDERING TO SURRENDER MY CAR, I WOULD RATHER HAVE A HIT ON MY CREDIT THAN SOMETHING HAPPENING TO MY FAMILY WHILE IN THIS VEHICLE!!! *TR