NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Ford Expedition. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
GOING AT SPEEDS OF 45 TO 50 MPH MY VEHICLE SUDDENLY DOWNSHIFTS UNTIL IT COMES TO A COMPLETE STOP.
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. THE VEHICLE EXPERIENCED INDEPENDENT BRAKING WHILE BEING OPERATED AT 70 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE FUEL GAUGE AND SPEEDOMETER FAILED TO DISPLAY CORRECT INFORMATION. THE DEALER (FRIENDLY FORD OF CROSBY, 2425 US-90 BUS, CROSBY, TX) DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND RECOMMENDED IT BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15410976. THE FAILURE MILEAGE WAS 86,000. *JS
CRUISE CONTROL SELF ENGAGES AND ACCELERATES. TAPPING BREAK OR PRESS THE OFF SWITCH WILL DEACTIVATE, BUT CRUISE WILL CONTINUALLY SELF ENGAGE.
REPLACED SWAY BAR LINKS THREE TIMES ON BOTH SIDES
AN ILLUMINATED MALFUNCTION LIGHT (WRENCH LIGHT) CAME ON AS THE VEHICLE EXPERIENCED AN UNINTENDED DOWNSHIFT INTO FIRST GEAR ENTERING THE HIGHWAY. WE ALSO NOTED THAT OUR SPEEDOMETER FELL TO 0 WHILE STILL DRIVING. WE WERE ABLE TO QUICKLY PULL OFF TO THE SHOULDER AND TURNED THE VEHICLE OFF. UPON RESTARTING THE ENGINE, WE WERE ABLE TO CONTINUE OUR TRIP HOME. WE EXPERIENCED THE SAME ISSUE AGAIN (UNINTENDED DOWNSHIFT TO FIRST GEAR WHILE DRIVING) THE NEXT DAY PROMPTING US TO TAKE THE CAR TO THE DEALERSHIP. WE TOOK THE EXPEDITION TO THE DEALER AND WERE INFORMED THE ISSUE WAS WITH THE MOLDED LEADFRAME. UPON RESEARCH FOUND THE EXACT SAME ISSUE WAS RECALLED ON 2011-2012 VERSIONS. GIVEN OUR VEHICLE IS A 2013, WE ARE NOT ELIGIBLE. THIS IS UNACCEPTABLE AND EXTREMELY DANGEROUS. IF OUR VEHICLE IS AFFECTED WITH THE SAME CONCERN THAT CAUSED A RECALL IN 2011-2012 VERSIONS, THOSE DRIVING 2013 AND POTENTIALLY OTHER YEARS WILL LIKELY EXPERIENCE A SIMILAR ISSUE. WE WERE LUCKY THAT THIS DID NOT HAPPEN AT FULL SPEED ON THE HIGHWAY.
WHILE DRIVING THE VEHICLE'S CHECK ENGINE LIGHT WOULD SUDDENLY COME ON AND THE VEHICLE WOULD SPORADICALLY DOWNSHIFT. THE MOST NOTABLE INSTANCE WAS DRIVING 65 MPH ON THE HIGHWAY. LUCKILY NOBODY WAS EVER HURT AND THERE WAS NO DAMAGE. AFTER THAT I DID SOME RESEARCH AND FOUND A TSB FOR MY CAR'S TRANSMISSION AND A RECALL FOR THE PREVIOUS TWO YEARS. TSB 13-6-8. SINCE THE REPAIRS THE CAR IS RUNNING FINE.
THE TRUCK SLOWS DOWN AND THE WRENCH COMES ON THE DASHBOARD AND AFTER THAT 3 DASHES COME UP ALONG WITH THE STATEMENT "MILES TO E FUEL LEVEL LOW" AND THE FUEL IS NOT LOW AT ALL. IN THE BOOK IT STATES POWER TRAIN. THIS HAS BEEN HAPPENING FOR ABOUT 3 MONTHS NOW.
WHEN DRIVING THE TRANSMISSION DOWNSHIFTS AND MAKES THE RPMS REF HIGH. THEN THE WRENCH ICON WILL SHOW ON THE DASH AND THE CAR SAYS ' MILES TILL EMPTY AND THE MPH GAUGE GOES TO 0 EVEN THOUGH IT'S STILL DRIVING. IT WILL ALSO MENTION THE SPEED WHEEL SENSOR HAS MALFUNCTIONED. I CORRECT THIS BY PULLING OVER AND RESTARTING THE CAR SOMETIMES A FEW TIMES WITHIN 5 MINUTES HAVING TO PULL OVER EACH TIME.
WHILE DRIVING WITH MY FAMILY OF 3 KIDS ON A 4-LANE HIGHWAY AT ABOUT 60 MPH, THE TRANSMISSION DOWNSHIFTED INTO WHAT I BELIEVE WAS 1ST GEAR. THE VEHICLE LUNGED FORWARD, LOCKED UP OR SKIDDED THE REAR TIRES AND SLOWED WAY DOWN. AFTER LETTING OFF THE GAS PEDAL, THE VEHICLE DROVE AT 20 MPH FOR A BIT AND THEN WENT BACK TO ACTING NORMAL.
The contact owns a 2013 Ford Expedition. The contact stated while driving 20 MPH, the vehicle stalled and lost motive power without warning. The vehicle was towed to an independent mechanic to be diagnosed. The contact stated that the short block was replaced however, the failure persisted. The contact stated that during the failure the vehicle failed to accelerate as needed with abnormal sounds coming from the engine. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the long block needed to be replaced. The manufacturer was contacted and notified of the failure. The contact was then referred to the NHTSA for assistance. The failure mileage was 49,127.
WHILE DRIVING (SPEEDS RANGING FROM 25MPH- 70MPH) THE CRUISE CONTROL ON OUR 2013 FORD EXPEDITION LIMITED EL WILL SELF ENGAGE. TAPPING THE BREAKS AND HITTING THE CRUISE CONTROL "OFF" SWITCH WILL TEMPORARILY DEACTIVATE CRUISE CONTROL BUT IT WILL REENGAGE WITHOUT DRIVER ENGAGING CRUISE CONTROL ACCELERATING THE CAR. THIS HAS HAPPENED MULTIPLE TIMES EVEN AFTER TURNING OFF AND RESTARTING THE CAR (AND ACROSS MULTIPLE DAYS).
WHILE VACATIONING IN VIRGINIA I WAS DRIVING ABOUT 60 MPH ON A BUSY HIGHWAY WHEN THE CAR SUDDENLY SHIFTED INTO FIRST GEAR, WHICH VERY NEARLY CAUSED A REAR END COLLISION BY THE VEHICLE BEHIND ME. I GOT THE CAR TO A FORD DEALERSHIP AND IT WAS REPAIRED UNDER WARRANTY. SEEMS LIKE A VERY DANGEROUS DEFECT!
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE "T-BONED" ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, NECK, AND LOWER LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. IN ADDITION, THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
UPON BRAKING AT HIGH SPEEDS SUCH AS 65 MPH EXITING THE INTERSTATE, THE. STEERING WHEEL WOULD SHUDDER VIOLENTLY, THEREFORE IN JANUARY 2016 AT 39,416 MILES, HAD FRONT BRAKES AND ROTORS REPLACED PRIOR TO DRIVING IN THE ROCKY MOUNTAINS OF COLORADO. BY JULY~ AUGUST 2016, REOCCURRENCE OF SAME PROBLEM SO TOOK VEHICLE TO AN ALIGNMENT SHOP FOR SERVICE, WHERE NEW ROTORS WERE THE PLAN BUT THEY DISCOVERED FRONT BRAKES ALSO NEEDED REPLACING SO BOTH REPLACED ON THE FRONT. NOW, NOVEMBER 10, MILEAGE IS 54,125, AND VISITED FORD DEALER AFTER SMOKE AND GROANING NOISE OCCURRED. I WAS TOLD FRONT BRAKES WEREN'T SAFE TO DRIVE. I HAVE NOW PAID FOR NEW FRONT BRAKE, NEW FRONT CALIPER, NEW BRAKE HOSE.
THE STRUTS WERE REPLACED AT 26,344 ON 6/30.16 AND NOW IN OCTOBER 2016 THE NEW ONES ARE ALSO LEAKING OIL AND NOT WORKING. I DRIVE ON PAVED ROADS.
BOTH FRONT STRUTS LEAKING FLUID AFTER ONLY 36,000 MILES
WE NOTICED WHAT APPEARTED TO BE A DRIP ON DRIVER WINDOW AND CLEANED IT OFF. TIME WENT BY AND THEN NOTICED AGAIN IT ALONG WITH LITTLE NICKS IN FILM. BROUGHT CAR IN FOR OTHER ITEM AND IT WAS MENTIONED. REPRESENTATIVE CALLED AND SAID THE INNER WORKINGS OF WINDOW WAS DISINTEGRATING INSIDE THE DOOR PANEL. WE HAD TO HAVE THE REGULATOR REPLACED. THE TOTAL COST WAS $494.00. WE DONT USE THE WINDOW OFTEN SO WE HAVE NO IDEA HOW LONG THIS AS BEEN GOING ON. WE CERTAINLY WOULD NOT EXPECT THIS TO HAPPEN IN THIS AGE OF A CAR.
THE CAR HAS 31,000 MILES ON IT, AND HAS BEEN PROPERLY MAINTAINED ACCORDING TO FORD SPECIFICATIONS. ON 4 DIFFERENT OCCASIONS, THE CAR HAS SWITCHED INTO LIMITED POWER MODE WITHOUT ANY WARNING. NO ENGINE WARNING LIGHTS APPEARED, THE CAR JUST SUDDENLY SLOWED DOWN. IN EACH CASE FULL POWER RESUMED IN ABOUT 5 SECONDS. IN 3 OF THE CASES, THE POWER LOSS OCCURRED DURING A TURN, AND POWER RESUMES AFTER STRAIGHTENING OUT. ON THE FOURTH TIME, THE CAR WAS NOT TURNING IT WAS TRAVELING STRAIGHT ON A SURFACE STREET . UNDER 30 MPH AND WE ATTEMPTED TO ACCELERATE.. IF WE HAD BEEN TRYING TO ACCELERATE INTO FREEWAY TRAFFIC COMING OUT OF AN ON RAMP, WE COULD EASILY HAVE BEEN HIT BY ONCOMING CARS TRAVELING AT HIGH SPEED. THE FIRST TWO INCIDENTS HAPPENED IN MAY, THE NEXT TWO IN AUGUST. I TOOK IT TO A FORD DEALER IN FLORIDA, AND THEY SAID THAT SINCE THE COMPUTER DID NOT RECORD ANY INCIDENT CODE AND THEY COULD NOT SEE ANYTHING THAT WAS WRONG, THEY COULD NOT DIAGNOSE THE PROBLEM. WHEN IT HAPPENED AGAIN AT HOME IN TEXAS, I TOOK IT BACK TO THE FORD DEALER WE BOUGHT IT FROM. THEY ALSO SAID THEY WOULD HAVE TROUBLE FINDING THE PROBLEM WITHOUT ANY INCIDENT CODE. THEY WERE UNABLE TO REPLICATE THE PROBLEM. BUT THEY DID SAY THAT THE FRONT TIRES NEEDED AN ALIGNMENT, AND THAT THE STEERING WHEEL WAS OFF CENTER CAUSING THE THE STEERING ANGLE TO READ INCORRECT. THEY ALSO DECARBED THE ENGINE AND CLEANED THE THROTTLE BODY. THEY SAID THEY DID NOT KNOW IF THE REPAIRS WOULD SOLVE THE PROBLEM. TODAY, AUGUST 30, WHILE DRIVING STRAIGHT AT ABOUT 45 MPH, WITHOUT ANY ATTEMPT TO ACCELERATE, THE CAR SWITCHED INTO LIMITED POWER MODE FOR A COUPLE OF SECONDS, AND THEN RESUMED NORMAL OPERATIONS. THIS WAS THE 5TH OCCURRENCE. THIS CONTINUES TO BE AN EXTREMELY HAZARDOUS SITUATION, AND FORD CANNOT FIX IT.
WHILE IN MOTION ON AN OREGON COASTAL HIGHWAY AT ABOUT 35 MPH VEHICLE HESITATED MADE A LOUD NOISE AND QUIT. AT THE TIME VEHICLE HAD ABOUT 72000 MILES ON IT, AND NEVER GAVE A WARNING INDICATOR, SHOWING ANYTHING WAS WRONG. AS A RESULT THE ENGINE HAD TO BE REPLACED. THE ONLY INDICATOR THE SERVICING DEALER PROVIDED REGARDING THE FAILURE WAS A MISFIRE IN NUMBER 3. THE PRODUCT IS DEFECTIVE EITHER IN CONSTRUCTION OR SOFTWARE AS NON WARNING WAS GIVING THAT ANYTHING WAS WRONG. PREVIOUSLY ON 2 DIFFERENT OCCASIONS AT 2 DIFFERENT LOCATIONS I TOOK VEHICLE IN BECAUSE IT SEEMED TO BE IDLING LOW AND BOTH DEALERS STATED NOTHING WRONG.
DRIVING AT HIGHWAY SPEED THE WRENCH LIGHT COMES ON AND THE VEHICLE LOSES POWER. I AM ABLE TO BREAK AND GET TO THE SIDE OF THE ROAD BUT HAVE NO ACCELERATION. IF I SHUT OFF THE VEHICLE AND RESTART IT THE CHECK ENGINE LIGHT IS ON. THE ERROR CODE INDICATES IT IS A THROTTLE BODY SENSOR FAULT, BUT THE DEALERSHIP HAS CLEANED THE SENSOR AND REPLACED THE ELECTRONIC THROTTLE BODY TWICE AND IT IS STILL HAPPENING. THIS COULD CAUSE A SERIOUS ACCIDENT IF I'M IN THE MIDDLE OF TRAFFIC.
PARKING BRAKE FAILED TO HOLD THE VEHICLE AT 1500 RPM WHICH IS REQUIRED IN MASSACHUSETTS TO PASS STATE INSPECTION. IT DOES NOT PERFORM TO SPECIFICATIONS. VEHICLE WAS ABOUT 2 YRS OLD WITH 9500 MILES. DEALER HAD TO REMOVE AND CLEAN PARKING BRAKES PARTS AND REASSEMBLE. I HAD THE EXACT SAME ISSUE WITH 2000 EXPEDITION EVERY YEAR THE PARKING BRAKE WOULD FAIL STATE INSPECTION AND HAD TO BE REPAIRED. I CONSIDER THIS A SAFETY ISSUE AND DESIGN FLAW IF THE PARKING BRAKES CHRONICALLY UNDER PERFORM ON THESE FORD VEHICLES
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 73 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SERVICE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LOST POWER AND REDUCED SPEED. THE DRIVER COASTED TO THE SIDE OF THE ROAD AND STOPPED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
RIGHT REAR STRUT FAILED CAUSING HANDLING ISSUES AND SAFETY CONCERNS.
AT 13,000 MILES REAR DIFFERENTIAL STARTED SHOWING SIGNS OF FAILURE, FORD STATED HOWL AND NOISE WAS NORMAL. AT 31,000 MILES FORD STATED THERE WAS AN ISSUE AND RING AND PINION HAD BEGUN TO FAIL. HAD IT FAILED WHILE DRIVING THE REAR END WOULD HAVE MOST LIKELY LOCKED UP. A COMPLETE WORK ORDER WITH PART NUMBERS IS AVAILABLE FOR NHTSA REVIEW.
LEFT FRONT STRUT FAILED LOSING CHARGE AND CAUSING UNSAFE STEERING AND SUSPENSION MOVEMENT WITH LESS THAN 31K MILES. RIGHT REAR STRUT FAILED SHORTLY AFTER. FORD STATES THIS IS A KNOWN SAFETY ISSUE BUT NO RECALL.
WHOLE CAR BURNT WITHIN LESS THAN 5 MIN, AIR CONDITION WAS WORKING FRONT BLOWER STOPPED WORKING, SMOKE STARTED COMING FROM DASHBOARD, RAN OUT OF THE CAR. SAW FIRE FROM THE DASH AND UNDER WIPER OUT SIDE OF THE CAR. WITHIN A MINUTE CAR WAS ON FIRE. EVERY THING BURNT WITHIN 5 MIN, INCLUDING HOOD SEATS. KIND OF SKELETON LEFT.
FRONT SEAT HEADRESTS ARE INTOLERABLE. HAVE NEVER DRIVEN A VEHICLE THAT CAUSED SUCH SEVERE DISCOMFORT DUE TO POSITIONING OF HEAD RESTS. NEEDS ABILITY TO ADJUST TILT FORWARD AND BACK. FIXED POSITION IS ANGLED FORWARD WAY TOO MUCH. VERY DISTRACTING WHILE DRIVING. PLEASE HELP?! *TR
VEHICLE DEVELOPED A VIBRATION STARTING AT 25MPH AND CONTINUED AS SPEED INCREASED. FORD DEALER UPON EXAMINATION FOUND THAT ONE BOLT WAS MISSING AND ANOTHER WAS LOOSE AT THE REAR END OF DRIVE SHAFT CONNECTION TO THE REAR END . *TT
WHEN WET OR RAINY CONDITIONS PERSIST THE FRONT PARK ASSIST SYSTEM ACTIVATES ANYTIME THE VEHICLE DROPS BELOW THE PRESENT SPEED THRESHOLD ALERTING THAT THERE IS AN 'OBJECT' PRESENT NEAR THE SENSOR. THE OCCURS WHEN THE VEHICLE IS STARTED AND PUT IN GEAR WHEN PARKED OR WHEN THE VEHICLE SLOWS FOR TRAFFIC OR TRAFFIC CONTROL DEVISES AND NO VEHICLES ARE PRESENT. THE SYSTEM ALSO RANDOMLY ALERTS IN CLEAR AND DRY CONDITIONS BUT THIS IS RARE (MAYBE ONCE A MONTH). THIS CAUSES A GRAVE SAFETY ISSUE AS YOU ARE UNSURE IF THERE COULD BE A SMALL PERSON OR ANIMAL PRESENT IN FRONT OF THE VEHICLE, THE DRIVER MUST TAKE EXTRA TIME TO EXIT THE VEHICLE AND VISUALLY VERIFY THAT NO ONE HAS ENTERED THE BLIND SPOT WHILE STOPPED OR PARKED. FORD CHECKED THE SYSTEM AND STATED THIS IS NORMAL AND A KNOWN ISSUE. THEY SAID THAT THEY ARE NOT SURE HOW TO REMEDY THE ISSUE BUT JUST TO USE EXTRA CAUTION. SERVICE HISTORY REPORTS ARE AVAILABLE ON THIS AS WELL AS VIDEO TO SHOW THIS ISSUE.
THURSDAY, MARCH 6TH, WHILE DRIVING 70 MPH ON IH40 IN EASTERN ARKANSAS MY SUNROOF EXPLODED. TRAFFIC WAS MOVING NICELY AND I WAS NOT CLOSE ENOUGH BEHIND OTHER VEHICLES FOR ANYTHING TO HAVE IMPACTED MY EXPEDITION. WEATHER WAS NOT A FACTOR. THE SHADE OF THE SUNROOF WAS OPEN, BUT THE SUNROOF ITSELF WAS CLOSED. WE (MY SONS AND I) HEARD A LOUD NOISE AND GLASS RAINED DOWN ON ME AND MY 15 YEAR OLD SON WHO WAS IN THE FRONT SEAT. THE SUNROOF HAD A HUGE HOLE IN THE MIDDLE OF IT AND THE REMAINING GLASS WAS SHATTERED COMPLETELY. AT THE FIRST OPPORTUNITY TO SAFELY STOP, WE DISCOVERED THAT THE REMAINING GLASS WAS BOWED UP... IT HAD SHATTERED OUTWARD NOT INWARD TOWARD THE CABIN. WE THEN CLOSED THE SHADE AND STOPPED AT THE FIRST FORD DEALERSHIP ON OUR ROUTE (IN BENTON, AR - ABOUT 2 HOURS AWAY). THEY SAID THEY COULD NOT DO ANYTHING. WE CONTINUED ON OUR TRIP AND STOPPED AT A LARGE FORD DEALERSHIP IN ARLINGTON, TX FOR ASSISTANCE. THE SERVICE TECH TOOK PICTURES AND SENT THEM TO FORD. I CALLED HIM THE FOLLOWING MONDAY AND HE SAID FORD WOULD NOT COVER GLASS BREAKAGE. WE COULD HAVE BEEN SERIOUSLY INJURED IF I HAD NOT MAINTAINED CONTROL OF MY VEHICLE. I HAVE PICTURES AND CAN SEND THEM TO YOU. I UNDERSTAND THAT HYUNDAI HAS ISSUED A RECALL FOR THIS SAME PROBLEM AND WONDER IF FORD IS GETTING THEIR SUNROOF'S FROM THE SAME MANUFACTURER. ANY ASSISTANCE YOU CAN PROVIDE BY LOOKING INTO THIS MATTER WITH FORD MOTORS IS APPRECIATED. *TR
TL - THE CONTACT OWNS A 2013 FORD EXPEDITION. THE CONTACT STATED THAT THE ANTI SKID (ABS) SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT A CHIME SOUNDED AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE FAILURE COULD POTENTIALLY RESULT IN A CRASH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER AND SOME SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. DR
2013 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO FALSE ALARM ISSUES WITH VEHICLE PARKING AID MODULE FAILURE. *SMD THE CONSUMER STATED WHEN HIS WIFE STARTED THE VEHICLE, THE PARKING AID WARNING TONE WAS SOLID AND EMITTED A LOUD NOISE, THAT CAUSED A HUGE DISTRACTION. THE CONSUMER STATED THE FAILURE WAS INTERMITTENT, AND THE FAULTS CODES WERE NOT BEING CAPTURED BY THE COMPUTER. THE CONSUMER STATED ONCE AGAIN, THERE WAS ANOTHER INTERMITTENT PARKING AID FAULTY WARNING TONE. UPDATED 01/30/14 FORD FIELD SERVICE ENGINEER RECOMMENDED REPLACING 4 SENSORS IN THE FRONT BUMPER, AS WELL AS THE DRIVER'S KEYLESS ENTRY PAD, AS IT HAD SEVERAL LED'S THAT WERE NOT ILLUMINATED. THE CONSUMER WAS NOT SURE, IF THE PROBLEM CORRECTED, BECAUSE THE FALSE WARNING TONES, WERE INTERMITTENT.
TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD BANGING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE AS THE WHEELS SEIZED. THE CONTACT WAS ABLE TO TRAVEL AT LOW SPEED IN 2-WHEEL DRIVE. THE VEHICLE WAS LATER TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FRONT AXLE SHAFT WAS FRACTURED AND CAUSED DAMAGE TO THE TRANSMISSION COOLING LINE AND OIL PAN. THE PARTS WERE ORDERED AND THE VEHICLE WAS SCHEDULED FOR REPAIRS WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
WHILE DRIVING AT APPROXIMATELY 35 MPH WE LOST ALL SYSTEMS INCLUDING EXTERIOR, INTERIOR AND EMERGENCY LIGHTS. WE WERE ABLE TO STOP WITHOUT GOING OFF THE ROAD, ONCE WE HAD STOPPED AND PUT VEHICLE IN PARK WE WERE UNABLE TO GET IT OUT OF PARK. WE COULD TURN THE ENGINE ON AND OFF, BUT STILL COULD NOT GET VEHICLE TO COME OUT OF PARK, NOR COULD WE GET THE LIGHTING SYSTEM TO COME BACK ON, THE ONLY LIGHTS THAT WORKED WERE THE DASH LIGHTS. THE COMPUTER SYSTEM INDICATED: 1- TOW HAUL MALFUNCTION 2- TIRE PRESSURE MANAGEMENT SYSTEM LIGHT ON. HAD VEHICLE TOWED TO FORD DEALER. THEY FOUND SEVERAL MODULES LOST COMMUNICATION WITH BCM, RESET SYSTEM, TEST DROVE BUT UNABLE TO DUPLICATE OR DETERMINE WHAT CAUSED THE PROBLEM. WE WERE IN A VERY DANGEROUS SITUATION AS IT WAS DARK, WE WERE ON A TURN IN THE ROAD AND IN THE CENTER OF THE ROAD WITH NO EMERGENCY LIGHTING. *TR
THE THROTTLE IS ERRATIC. SOMETIMES ACCELERATION FROM A STOP IS SMOOTH AND SOMETIMES ITS AS IF THE THROTTLE IS BINDING AGAINST SOMETHING. OTHER TIMES THE THROTTLE IS DEPRESSED AND NOTHING HAPPENS UNTIL THE VEHICLE SUDDENLY LURCHES FORWARD. THE LAST EPISODE WAS PULLING INTO A PARKING PLACE AND THE ENGINE SUDDENLY WENT INTO IDLE. I MASHED THE GAS MORE AND MORE AND IT SUDDENLY ALMOST LURCHED OVER THE CURB. I HAVE HAD IT TO[XXX] IN PLANO TEXAS ON SEVERAL OCCASIONS, EVEN LEAVING IT FOR SEVERAL DAYS FOR THEM TO DRIVE. THEY CHANGED SEVERAL ITEMS ON THE TRANSMISSION, BUT IN THE LAST FEW DAYS IT HAS WORSENED(MORE FREQUENT). THERE ARE NO ERROR CODES, BUT IT IS BECOMING UNSAFE TO DRIVE. I HAVE TO LEAVE THE CAR WITH A PARKING VALET WHEN MY WIFE RECEIVES MEDICAL TREATMENT AND THIS COULD BE PROBLEMATIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WAS HOOKING UP A TRAILER TO THE BACK, AS I BACKED UP I COULD NOT SEE THE TRAILER ALIGNMENT IN THE CAMERA DUE TO DARKNESS. I PUT THE SUV INTO PARK, VISUALLY VERIFIED THE SHIFTER WAS IN PARK AND TOOK MY FOOT OFF THE BRAKE AND THE VEHICLE STAYED IN PLACE. WITH THE ENGINE RUNNING I GOT OUT TO VISUALLY SEE HOW I WAS LINED UP WITH THE TRAILER. I DID NOT APPLY THE PARKING BREAK. I LEFT THE DRIVERS DOOR OPEN AND AS I PASSED THE LEFT REAR DOOR THE TRANSMISSION JUMPED OUT OF PARK AND INTO REVERSE. I JUMPED BACK INTO THE SUV AND STOPPED THE VEHICLE. THE MOVEMENT WAS SUDDEN AND UNEXPECTED HAVING HOOKED UP TRAILERS FOR MANY YEARS BUT NOT IN THIS EXPEDITION BUT IN AN EXPEDITION I OWNED FROM 2004 TO 2012 AND SEVERAL DIFFERENT PICKUPS. THIS ONE MOVED ENOUGH AND STRONG ENOUGH IN THESE FEW SECONDS TO PUSH THE TRAILER INTO A FENCE AND WIPED OUT A METAL FENCE POST AND A SECTION OF WOOD FENCE. IT ALSO RAMMED THE TRAILER INTO THE REAR BUMPER AREA ABOVE THE HITCH. THIS ISN'T A COMPLAINT BUT I NEED TO KNOW IF THIS HAS BEEN REPORTED BY ANY OTHER EXPEDITION OWNERS WITH THIS TRANSMISSION. *JS
NO SAFETY SEAT BELT WARNING LIGHT AND INDICATOR CHIME WHEN ADULT SETTING IN THE PASSENGER SET WITHOUT SEAT BELT FASTENED. VEHICLE ENGINE ON, TRANSMISSION IN DRIVE. THE DRIVERS SIDE WARNING LIGHT AND INDICATOR CHIME WORKS CORRECTLY AS YOU WOULD EXPECT IT TO. THE VEHICLE HAS OPERATED THIS WAY FROM THE DAY WE PURCHASED THE VEHICLE APPROXIMATELY 33 DAYS AGO AND IT NOW HAS 2800 MILES. *TR
THE GPS HAS NOT WORKED PROPERLY FROM DAY ONE. I HAVE HAD IT TO THE DEALER ON FOUR (4) TRIPS AND THE PROBLEM WITH THE GPS HAS NOT BEEN CORRECTED. THE SOFTWARE IS CURRENT BUT IT DIRECT ONE TO TURN WHERE THERE IS NO ROAD AND CANCELS BEFORE YOU REACH THE SITE PROGRAMMED INTO THE GPS. I CURRENTLY HAVE 6000 MILES ON THE VEHICLE I PURCHASED IN NOVEMBER 2012 AND NO CORRECTION OF THE GPS. *TR