2003 Ford Explorer Complaint Log

TRANSMISSION OD LIGHT FLASHING, SLAMMING INTO GEAR WHILE SHIFTING. WE HAD THE PAN DROPPED AND FOUND PIECES OF THE GEARS INSIDE... NEED A TOTAL REBUILD OR NEW TRANSMISSION. AFTER READING ALL OF THE PROBLEMS WITH THIS YEAR AND MODEL I BELIEVE FORD NEEDS TO MAKE SOME KIND OF RECALL.... *JS

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH IN HEAVY RAIN, THE VEHICLE HYDROPLANED, FLIPPED OVER, AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND ONE INJURY WAS REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 189,000.

MY SON PURCHASED THIS EXPLORER BRAND NEW AND I BOUGHT IT FROM HIM FOUR YEARS AGO AND I LOVE THIS AS IT IS THE BEST DESIGN IN THE SUV'S, AND I CAN NOT AFFORD A NEW VEHICLE AS I AM NO YOUNG GAL ANY MORE. WE HAVE MAINTAINED IT FAITHFULLY AND HAVE HAD NO SERIOUS PROBLEMS WITH IT AND IS AT 145000. I WAS DRIVING TO WORK GOING 55 MPH AND THE O/D LIGHT COMES ON AND I PUSH THE BUTTON AND IT WOULD NOT GO OFF. I PULLED OVER AND TRIED THE BUTTON A FEW TIMES-NOTHING. I SHUT IT OFF, TURNED IT BACK ON-NO LIGHT WAS ON-PROCEEDED DOWN THE HIGHWAY AND THE LIGHT TURNS BACK ON AND IT WILL NOT SHIFT AND IS STRAINING SHIFT. I TOOK IT IN TO JIFFY LUBE TO GO AHEAD AND GET ANOTHER OIL CHANGE AND LET THEM CHECK THE TRANSMISSION FLUID AND THEY SAID THAT THEY COULD NOT ACCESS IT TO CHECK THE FLUID-THEY SUGGESTED A TRANSMISSION FLUSH AT $200-WHY CAN'T THEY ACCESS IT? WOULDN'T A DIP STICK SAVE A LOT OF TROUBLE? AS I LOOK AT ALL THE COMPLAINTS ABOUT THE TRANSMISSION TROUBLES IN THE EXPLORERS, I AM VERY SHOCKED. PLEASE CAN YOU HELP ME OUT HERE AS I CANNOT AFFORD HIGH MAINTENANCE BILLS THAT WOULD BE CHARGED THROUGH A DEALER. JUST TELL ME IF THERE IS A SIMPLE SOLUTION TO FIXING IT SO THAT MY BROTHER MAY REPAIR IT AND GET IT BACK ON THE ROAD. ONE RESPONSE IS AS SUCH: AFTER TALKING TO 2 FORD REPS TODAY, AND TURNED DOWN FLAT FOR HELP, I HAVE DECIDE ITS NOW A QUEST.... FORD STATED THEY DIDN'T HAVE ENOUGH COMPLAINTS FOR THE NHTSA TO OPEN UP AN INVESTIGATION TO POSSIBLY ORDER A RECALL...... SOOOO, FOR ALL THOSE THAT HAVE ISSUES, CALL FORD AND ALSO MAKE A COMPLAINT ON THE NHTSA SITE WWW.NHTSA.GOV OR CALL THEM AT 1-800-424-9393. MY FAMILY IS A FORD FAMILY AND WE CURRENTLY HAVE 5 FORDS IN OUR HOUSEHOLD, A MUSTANG, FORD F150, FORD FOCUS, EXPEDITION, AND THE EXPLORER THAT IS HAVING ISSUES. THIS ISN'T INCLUDING EXTENDED FAMILY. FORD IS ABOUT TO LOSE FUTURE BUSINESS.... *TR

TRANSMISSION FAILURE. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE WINDOW BECAME DETACHED INTERMITTENTLY. THE LIFTGATE DOOR FAILED TO CLOSE PROPERLY AND IT DEVELOPED A CRACK AT THE BOTTOM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIFT GATE NEEDED TO BE REPAIRED AND THE WINDOW NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE). THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,002.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS WERE PUSHING WATER INTO THE FUSE BOX WHEN IT RAINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

TRUCK JERKS WHEN TRYING TO PICK UP SPEED PICKS UP SPEED VERY SLOW SOMETIMES DOESN'T WANT TO GO IN DRIVE. *TR

O/D OFF DASH LIGHT BEGAN TO FLASH. SERVICE ENGINE SOON LIGHT CAME ON. TRANSMISSION NEEDS TO BE REBUILT. ADVISED TO REPORT THIS KNOWN COMMON PROBLEM WITH 2003 FORD EXPLORER MODELS. *TR

I ATTEMPTED TO PUT THE VEHICLE IN REVERSE AND WHEN I SHIFTED TO REVERSE THE VEHICLE SLAMMED INTO REVERSE SO HARD THAT IT HIT THE VEHICLE THAT WAS PARKED BEHIND ME. *TR

TRANSMISSION FAILURE AT 45000 MILES. NEEDS TO BE REPLACED. COST $3200. OUT OF WARRANTY. ALTHOUGH THE CAR IS 11 YEARS OLD IT HAS NOT MUCH MILEAGE. A TRANSMISSION SHOULD NOT FAIL AT 45000 MILES. *TR

FORD EXPLORER 2003 34.656 MILES GARAGE KEPT O/D LIGHT STARTS BLINKING AT 25MILES HR. TRANSMISSION SERVO PORTS NEED TO BE BORED & SLEEVED. HYDRAULIC PRESSURE LOW AT SERVO PORTS. UPDATED 11/24/2014 *JS

MY 2003 FORD EXPLORER HAS SOME SERIOUS ELECTRICAL ISSUES. MY RIGHT FRONT PASSENGER WINDOW WILL NOT ROLL DOWN. IT GETS VERY HOT IN MY TRUCK OUT IN THE HEAT. IT STOPPED WORKING ALL OF A SUDDEN AND THE A/C IN THE CAR DOES NOT BLOW. (I DIDN'T BREAK ANY OF THESE THINGS) MY DOOR AJAR LIGHT IS ALWAYS ON THE DASH... MY DRIVER'S DOOR SENSOR WENT OUT FOR SOME REASON AND NOW MY VEHICLE THINKS THAT THE DOOR IS ALWAYS OPEN, WHICH DRAINS MY BATTERY AND MY LIGHTS WILL NOT TURN OFF AT TIMES. I HAVE TO MANUALLY TURN THEM ON/OFF. I DISLIKE DOING THAT BECAUSE I'LL FORGET SOMETIMES. MY REAR LIFT-GATE CRACKED ONE DAY TOO. I BELIEVE ITS FROM THE CHEAP PLASTIC. IT'S DANGEROUS AND MY GLASS CAN FALL OUT ANY DAY NOW. I ALSO PINCHED TWO BLOOD CLOTS IN MY HAND FROM OPENING THIS CRACKED REAR HATCH AND HAD TO SEE A DOCTOR FOR IT. PLEASE HELP ME GET THESE THINGS FIXED. THANKS IN ADVANCE. *TR

ON FEBRUARY 18TH I NOTICED A CRACK IN THE REAR GLASS LIFT GATE MOLDING OTHERWISE KNOWN AS THE REAR APPLIQUE. AFTER A GOOGLE SEARCH I REALIZED THIS IS KNOWN DEFECT THAT FORD MOTOR CO. DOES NOT RECOGNIZE OFFICIALLY. THERE IS A CLASS ACTION LAWSUIT REGARDING THIS DEFECT. ON APRIL 25TH 2014 I OPENED THE REAR GLASS LIFT GATE TO GET SOMETHING OUT OF THE REAR CARGO AREA. UPON CLOSING THE GLASS LIFT GATE THE ENTIRE WINDOW SHATTERED INTO MANY PIECES AND ACTUALLY PUT THREE CUTS ON MY ARM. I HAVE LOOKED INTO THIS ONLINE AND FOUND MANY OWNERS OF THE 2002-2005 FORD EXPLORER'S, MERCURY MOUNTAINEER'S AND LINCOLN AVIATOR'S ALL HAD THIS CRACKING OF THE REAR APPLIQUE. ALSO FOUND OUT WHETHER OR NOT A CRACK WAS VISIBLE MANY PEOPLE HAD THE REAR GLASS SHATTER UPON THEM WHILE CLOSING THE GLASS LIFT GATE. RIGHT NOW I MUST PAY FOR THE ENTIRE REPAIR OUT OF POCKET, INSURANCE DOESN'T COVER IT SINCE THEY SAY I HAVE A $1000.00 DEDUCTIBLE. THE COST FOR THE GLASS WAS QUOTED AT $495.25 PLUS TAX. I ALSO WILL HAVE TO REPLACE THE REAR APPLIQUE WHICH COVERS A PORTION OF THE GLASS WINDOW AT AN ADDITIONAL COST. NOT SURE WHY THIS IS NOT COVERED BY FORD SINCE THE WINDOW SHATTERING CAN CAUSE INJURY AND THEREFORE SHOULD BE CLASSIFIED AS A HUGE SAFETY ISSUE. I WILL GET THIS FIXED AND KEEP MY RECEIPTS FOR ALL REPAIRS AND HOPE ALL OWNERS OF THE VEHICLES LISTED ABOVE GET SOME SORT OF REIMBURSEMENT. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE REAR LIFT GATE SPONTANEOUSLY EXPLODED, LEAVING GLASS INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE FAILURE MILEAGE WAS 185,000.

NOTICED UPPER PART OF REAR TAILGATE UNDER GLASS NEXT TO FORD EMBLEM IS CRACKED FROM TOP TO BOTTOM. *TR

THE VEHICLE IS A CLOSED TRANSMISSION ..CONSUMER HAS NO WAY OF CHECKING OR MAINTAINING LEVEL..OR CHECKING THE COLOR OR IF CLUTCH SHARDS ARE PRESENT...CONSUMER HAS TO PAY $115 TO EVEN HAVE TRANSMISSION LEVEL CHECKED...CONSUMER CANNOT PERFORM PREVENTATIVE MAINTENANCE ON THEIR VEHICLE...THIS HAS BEEN AN ONGOING PROBLEM WITH FORD OWNERS THAT FORD IS NOT WILLING TO ADDRESS. *TR

I HAVE KEPT UP WITH FORD'S SUGGESTED SERVICING INTERVAL FOR THE TRANSMISSION. I WAS HALFWAY THROUGH AN EXTENDED DRIVE ON THE HIGHWAY WHEN SUDDENLY THE TRANSMISSION FLUID TEMPERATURE READING ON MY SCANGAUGE II WAS IN EXCESS OF 235 DEGREES FAHRENHEIT AND THE O/D OFF LIGHT COMES ON AND THE DASHBOARD CONTAINED ERROR MESSAGE OVERHEATING TRANSMISSION. I PULLED OVER TO A GAS STATION AND SAW THAT THERE WAS NO TRANSMISSION FLUID LEAKAGE THAT WAS READILY APPARENT. AFTER THIS INCIDENT, I HAD THE TRANSMISSION FLUID SERVICED AND THE OVERHEATING ISSUES SEEM TO HAVE REDUCED, BUT SEVERAL TECHS AT VARIOUS TRANSMISSION SHOPS NOW SEE ERROR CODES P0732 AND P0755. I NOW NOTICE GEARS 1 AND 2 ARE SEVERELY SLIPPING, AND I WAS INFORMED THAT MY TRANSMISSION WAS DAMAGED, WHICH WOULD REQUIRE A TOTAL REPLACEMENT COSTING OVER $3,000. I DO NOT HAVE THIS KIND OF MONEY JUST LYING AROUND, AND TRANSMISSION FAILURE AT 100,000 MILES SEEMS TO BE A VERY COMMON ISSUE AMONG 2002-2004 FORD EXPLORERS/MERCURY MOUNTAINEERS/LINCOLN AVIATORS. WHY IN OVER 10 YEARS THERE HAS BEEN NO RECALL OR WARRANTY I DO NOT KNOW, BUT IT SPEAKS OF GREAT IRRESPONSIBILITY AND DISTRESS IN FORD'S SERVICE DEPARTMENT. IF FORD DOES NOT ISSUE ANY TYPE OF RECALL OR WARRANTY FOR FAILURES OF THIS NATURE, I WILL CEASE TO BUY THEIR PRODUCTS. *TR

O/D LIGHT STARTED BLINKING AND MY TRANSMISSION STARTED SLIPPING IN THE EARLY GEARS. *JS

THE O/D LIGHT CAME ON. I HAD TO LET OFF ON MY ACCELERATOR PEDAL TO GET MY CAR TO SHIFT INTO 2ND GEAR. SOMETIMES I WOULD PUSH ON THE ACCELERATOR AND AT 4000 RPM, MY CAR WOULD SHIFT. AFTER TAKING THE CAR INTO THE TRANSMISSION SHOP, THE TECHNICIAN TOLD ME THAT THE BAND FOR SECOND GEAR SNAPPED AND A ROD STARTING GRINDING WHICH DISPERSED METAL INTO THE TRANSMISSION. THE ROD AS WELL AS THE GEARS, SOLENOID, AND THE TORQUE CONVERTER HAD TO BE REPLACED. THE COST OF THIS REPAIR WAS 1700 DOLLARS. SHOULD MY TRANSMISSION BE GOING OUT THIS SOON? WHY WASN'T THERE A RECALL FOR THIS TRANSMISSION? *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE OVER DRIVE LIGHT ILLUMINATED AND THE VEHICLE LOST ACCELERATION POWER WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT ALSO MENTIONED THAT A GRINDING NOISE WAS HEARD. THE LOCAL MECHANIC PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 185,697.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHO REPLACED THE INTERMEDIATE SHAFT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

THE CAR WAS IDLING ROUGH AND THE "SERVICE ENGINE" LIGHT KEPT COMING ON, EVEN AFTER I HAD THE AUTO REPAIR SHOP (PEP BOYS) CHECK AND FIX THINGS. THEY ADVISED ME TO GO TO THE FORD DEALER, AND SAID IT MAY BE THE TIMING CHAIN. FUTURE FORD RAN DIAGNOSTIC, SAID IT MAY BE TIMING CHAIN BUT HAVE TO OPEN ENGINE TO VERIFY. ESTIMATE FOR REPAIRS $1500 TO OPEN ENGINE AND $2500 TO FIX). DID NOT HAVE WORK DONE YET. THE ENGINE HAS A LOUD RATTLING SOUND THAT STARTED SUDDENLY AND HAS GOTTEN WORSE, AND INCREASES UPON ACCELERATION. THERE IS AN OILY SMELL. AT STOP LIGHT WHEN IDLING, THE IDLE IS SLOW AND A LOUD KNOCKING SOUND - IDLE SOUNDS LIKE CAR IS ABOUT TO SHUT OFF. THE NORMAL IDLE SOUND FOR THE CAR IS SMOOTH AND LIKE A SOFT HUM. CALLED FORD TO SEE IF THERE IS A RECALL FOR THIS PROBLEM, AS THERE ARE MANY COMPLAINTS SIMILAR TO MINE THAT ARE LISTED ON THE FORD WEBSITE ABOUT SEVERAL YEARS OF THE FORD EXPLORER. MILEAGE NOW IS 150,000 MILES. FORD SAID THERE IS NO RECALL, BUT KEEP RECEIPTS FOR WORK DONE IN CASE OF ONE IN THE FUTURE.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE LIFT GATE OPENED INDEPENDENTLY AND CAUSED THE DRIVER'S SIDE HINGE TO BECOME FRACTURED. IN ADDITION, THE COMPRESSION ROD WAS ABNORMALLY BENT. THE CONTACT MADE A TEMPORARY ADJUSTMENT TO THE LIFT GATE IN ORDER TO CONTINUE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

WHILE DRIVING AT APPROXIMATELY 35 MPH, THE TOP PORTION OF THE LIFTGATE ON THE VEHICLE OPENED INDEPENDENTLY AND THEN THE DRIVER SIDE HINGE FRACTURED CAUSING THE LIFTGATE TO FALL AND HANG BY ONLY ONE SIDE. IN ADDITION, THE COMPRESSION ROD WAS BENT WHEN THIS OCCURRED. IN ORDER TO CONTINUE DRIVING THE VEHICLE THE COMPRESSION ROD HAD TO BE REMOVED AND THE LIFTGATE HAD TO BE TEMPORARILY FASTENED WITH HARNESSES. THE VEHICLE WAS THEN TAKEN TO A BODY SHOP TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 83,000. *TR

SUBMISSION FROM CONSTITUENT RE A FILED COMPLAINT WITH FORD MOTOR COMPANY AND WOULD LIKE TO BE REIMBURSE FOR ALL THE COST BY FORD. *SMD THE CONSUMER STATED WHEN HE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT CRANK. HE REPLACED THE BATTERY, BUT THE VEHICLE STILL WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THE NEXT DAY, THE CONSUMER WAS INFORMED, THE ENGINE HAD SEIZED. THERE WAS NO WARNING FROM THE DASH INDICATORS, NO ENGINE SOUNDS, AND THE OIL WAS AT THE PROPER LEVEL. IT COST $3,669.98 TO REPLACE THE ENGINE. *JB

THIS EVENT HAS HAPPENED TWICE NOW MY 2003 FORD EXPLORER HAS EXCELERATED WITHOUT WARNING ! AND WHILE TRYING TO STOP THE VEHICLE. THE SECOND TIME ENDING IN AN ACCIDENT. I HAVE ONLY HAD THIS VEHICLE JUST UNDER 2 MONTHS ! THE FLOOR MATS ARE NOT THE PROBLEM HERE. ONCE I WAS IN REVERSE AND A POWER SURGE CAME OVER THE VEHICLE THE BRAKES WOULD NOT WORK DIDN'T RESULT IN AN ACCIDENT BUT WAS SOMEWHAT AFRAID OF IT. I WAS COMING HOME LAST NITE TURNED INTO MY DRIVE AND THE VEHICLE EXCELERATED WITHOUT WARNING BRAKES DID NOT WORK AT ALL ENDED UP SMASHING INTO MY FORD ESCAPE THAT COULD HAVE BIN MY LITTLE GIRL OR SOMEONE'S CHILD! WILL NOT DRIVE THIS VEHICLE AGAIN. HAVE HAD FORDS MOST ALL OF MY LIFE NEVER SEEN THIS BEFORE! THERE'S A LOT OF EXCELERATION PROBLEMS LISTED ON THIS SITE I THINK IT'S TIME FOR A RECALL BEFORE SOMEONE IS KILLED THANKS FOR YOUR CONCERN! *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE OVERDRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

I HAVE HAD TO HAD THE TRANSMISSION REPLACED 3 TIMES SO FAR ON THIS VEHICLE. AFTER LOOKING ONLINE AND TALKING TO THE TRANSMISSION SHOPS IN THE AREA, THIS SEEMS TO BE A PROBLEM (AT LEAST FOR THE FORD OWNER) WITH THIS YEAR OF THE FORD TRANSMISSION. ONE ESTIMATE IS THEY SEE THIS YEAR AT LEAST 4-5 TIMES IN A TWO WEEK SPAN. THE ENTIRE 2003 FORD TRANSMISSION SEEMS FAULTY AND COSTING CUSTOMERS THOUSANDS OF DOLLARS TO FIX. FORD HAS BEEN ASKED TO INVESTIGATE THEIR TRANSMISSION FOR THIS YEAR WITH NO RESOLVE (AT LEAST NOT TO THE PUBLIC). IF A TRANSMISSION FAILS ON AN UPHILL AND THE OWNER DOES NOT CATCH ON FAST THEY MAY CAUSE AN ACCIDENT. *TR

PLASTIC REAR PANEL BELOW THE REAR GATE GLASS CRACKED DIRECTLY BESIDE THE FORD OVAL. THE PANEL IS NOW SPLIT INTO TWO PIECES. CONTACTED FORD DEALER AND FORD CUSTOMER SERVICE (VIA EMAIL) AND FORD WILL NOT STAND BEHIND THE FAILURE OF THIS PANEL. THIS IS A COMMON COMPLAINT WITH EXPLORERS AND FORD HAS NOT EVEN AS MUCH AS TRIED TO HELP THE CUSTOMER WITH REPAIRS. *TR

FLASHING O/D OFF, CHECK TRANSMISSION, AND CHECK ENGINE LIGHTS WENT ON. TOOK TO TRANSMISSION SERVICE CO FOR INSPECTION. THERE RESPONSE WAS THIS MODEL FORD TRANSMISSION WAS NO GOOD. THEY FLUSHED SYSTEM, ADDED NEW FLUID AND ASKED THAT I PRAY FOR EXTRA MILES. THAT WAS NOV.'13. NOW FEB '14, TRANSMISSION LIGHTING SAME CHECK LIGHTS. TOTAL RE-BUILD LIKELY AT $2500 +/_. COMPLAINTS ON 2003 EXPLORERS AT CARCOMPLAINTS.COM ARE EXTREMELY OUT OF CONTROL SIGNALING SOMETHING WRONG. PLEASE INQUIRE ABOUT THIS DEFECT AND THE 2003 EXPLORER IN GENERAL. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR HITCH WAS CRACKED. IN ADDITION, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC DID NOT DIAGNOSE OR REPAIRED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TR

THE BACK PANEL ON THE HATCH IS CRACKED. *TR

I WANT TO BRING TO YOUR ATTENTION A DEFECT IN THE TAILGATE PANEL ON THE 2003 FORD EXPLORER. IT IS CRACKED AND AS A RESULT WATER GETS INTO THE INSIDE OF THE PANEL AND LEAKS INTO THE VEHICLE. AS A RESULT OF THE BITTER COLD DAYS HERE IN THE NORTHEAST OVER THE LAST MONTH OR SO, ICE FORMS ON THE INSIDE OF THE WINDOWS CAUSING MAJOR ISSUES WITH VISIBILITY WHICH IS DANGEROUS. IT ALSO SHORTED OUT THE REAR WIPER MOTOR AS WELL. THERE SHOULD BE A SAFETY RECALL ON THIS SINCE IT EFFECTS SO MANY PEOPLE. *TR

TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, AND KNEES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,404. UPDATED 09/27/16*LJ *JS

1. TRANSMISSION DOES NOT LET YOU ACCELARATE. PRESSURE BUILDS UP WHILE YOU ARE PRESSING ON THE GAS PEDAL AND IT DOESN'T INCREASE YOUR SPEED UNTIL 10 SECONDS OR SO OF PRESSING THE GAS PEDAL, AND THAN IT EXPLODES AND YOU ARE THRUST BACK WITH THE ACCELERATION. VERY DANGEROUS WHEN YOU ARE TRYING TO CHANGE LANES OR ARE ENTERING THE HIGHWAY. LACK OF ACCELERATION HAS ALMOST GOT US INTO A FEW ACCIDENTS. 2. SENSORS ARE NOT FUNCTIONING, CONSTANTLY TELLING ME THAT THE DOORS ARE OPEN. I DON'T KNOW WHEN A DOOR IS ACTUALLY OPEN OR NOT. 3. THE REAR HATCH IS CRACKED AND I'M AFRAID IT DOESN'T PROVIDE ENOUGH STABLE PRORECTECTION FOR THE REAR GLASS TO BE HELD IN PLACE PROPERPLY.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS. THE OVER-DRIVE AND TRANSMISSION WARNING INDICATORS WERE ALSO ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS COMPLETING A RIGHT TURN AT 3 MPH WHEN THE REAR DRIVER'S SIDE WHEEL BECAME DETACHED FROM THE VEHICLE. THE CONTACT NOTICED THAT THE LUG NUTS WERE COMPLETELY SHEARED OFF AND THE REAR PASSENGER'S SIDE TIRE WAS MISSING A LUG NUT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.

I HAVE BEEN HAVING ISSUES WITH THE CRUISE CONTROL ON MY EXPLORER. IT WORKS FINE FOR SEVERAL MONTHS AND THEN OCCASIONALLY IT WILL NOT ENGAGE. MOST TIMES IF IT WILL NOT ENGAGE, THE DASHBOARD LIGHT DOES NOT SHOW UP, BUT SINCE LAST WEEK THE LIGHT HAS COME ON, BUT THE CRUISE CONTROL HAS NOT ENGAGED. SINCE THIS HAS BEEN AN ONGOING ISSUE AND SEEMS TO RESOLVE ON ITS OWN, I CONTINUE TO TRY IT OCCASIONALLY. I TRIED TO SET IT LAST FRIDAY WHILE I WAS GOING APPROXIMATELY 40 MPH. IT DID ENGAGE, BUT THEN BEGAN TO SLOWLY ACCELERATE. I TRIED PUSHING THE BUTTON THAT SHOULD REDUCE THE SPEED, BUT IT CONTINUED ACCELERATING, SO I KICKED THE BRAKE PEDAL TO DISENGAGE. I HAVE TRIED IT 3 ADDITIONAL TIMES AND EACH TIME IT ACCELERATES. THE LAST TIME I TRIED IT, YESTERDAY AFTERNOON, THE SPEED WAS PICKING UP INCREDIBLY QUICKLY. IT FELT LIKE I HAD JUST FLOORED THE ACCELERATOR. I WAS ABLE TO KICK THE CRUISE CONTROL OFF WITH THE BRAKE PEDAL THOUGH BUT AM NOW CONCERNED THAT THIS MAY HAPPEN WHEN THE CRUISE IS NOT ENGAGED. *TR

CRACK IN REAR LIFTGATE BODY PANEL. MAY FAIL DURING OPENING/CLOSING AND CAUSE INJURY. THIS IS A KNOWN PROBLEM WITH 2002-2005 EXPLORERS. FORD KNEW ABOUT THE PROBLEM AND COVERED IT UP. THERE IS A CLASS ACTION LAWSUIT IN PROGRESS. *JS

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SHE HEARD A LOUD, ABNORMAL NOISE. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT THE REAR DOOR HINGE WAS FRACTURED AND CAUSING THE DOOR TO HANG. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 99,600.

WHEN I STARTED MY TRUCK, THE INTERIOR DOME LAMP WOULD NOT GO OFF AND DOOR AJAR INDICATOR WAS CHIMING AS IF THERE WAS A DOOR OPEN. I GOT OUT OF MY VEHICLE AND WALKED AROUND THE CAR OPENING AND CLOSING ALL THE DOORS AS WELL AS THE LIFTGATE AND REAR HATCH GLASS. I GOT BACK IN THE CAR AND IT WAS STILL GOING OFF. AFTER I STARTED DRIVING AND GOT ABOVE 10MPH THE LIGHT AND INDICATOR WENT OFF. I DID A SEARCH ON THE WEB AND FOUND OUT THAT ITS A COMMON PROBLEM FOR FORD EXPLORER OWNERS REGARDLESS OF THE YEAR IT WAS MANUFACTURED. ALL OF THE WIRES THAT RUN FROM THE DRIVER'S SIDE DOOR AND INTO THE BODY OF THE VEHICLE BECOME BRITTLE OVER TIME WHICH EVENTUALLY LEADS TO CRACKS AND BREAKS IN THE WIRES THUS RESULTING IN A ELECTRICAL SHORT. FORD SHOULD HAVE ADDRESSED THIS ISSUE GIVEN THAT ITS A COMMON PROBLEM FOR EXPLORERS MANUFACTURED BETWEEN 2001 AND 2009. FOR THOSE WHO ARE ELECTRICAL SAVVY, YOU CAN RUN NEW WIRES YOURSELF. FOR THOSE OF US WHO ARE NOT, WE HAVE TO RELY THAT SOME MECHANIC ISN'T GONNA RAPE OUR POCKETS AND CHARGE SOME RIDICULOUS PRICE TO FIX IT. THANKS FORD MOTOR COMPANY!! *TR

DRIVING ON INTERSTATE AT HIGH SPEED. O/D AND TRAMISSION LIGHTS CAME ON TRAMISSION DIED! *TR

TL* THE CONTACT OWNS A 2003 FOR EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE ENGAGED THE LIFTGATE AND THE HINGES FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000. *UPDATED 09-18-13 *BF UPDATED 09/24/2013 *JS

WHILE DRIVING THE O/D LIGHT BEGAN FLASHING ON MY DASHBOARD, THE VEHICLE SLOWED DOWN TO ABOUT 15 MILES AS IF THE TRANSMISSION WAS PULLING/SLIPPING, THE CAR MADE A HARD JERK AND BEGAN TO PICK-UP SPEED. THIS CYCLE REPEATED UNTIL I REACHED MY DESTINATION. THE LIGHT CAME ON AGAIN THE NEXT DAY AND THE SAME EVENTS OCCURRED. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THE REAR LIFT GATE GLASS HINGE CORRODED AND FRACTURED FROM THE VEHICLE. THE VEHICLE WAS PREVIOUSLY INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT BOTH OF THE HINGES WERE CORRODED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE APPLIED THE BRAKES BUT THE PEDAL TRAVELED TO THE FLOOR BOARD AND VEHICLE DID NOT RESPOND. THE CONTACT THEN BEGAN TO RAPIDLY PUMP THE BRAKES UNTIL THE VEHICLE DECELERATED. THE CONTACT SUFFERED AN INJURED KNEE DUE TO THE PRESSURE SHE APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE PISTONS HAD SHATTERED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 190,000.

I WAS DRIVING DOWN I-10 AT 3:30 IN THE AFTERNOON ON MY WAY HOME AND MY 2003 FORD EXPLORER OUT OF NO WHERE WENT IN REVERSE I WAS ABOUT AN INCH AWAY FROM HITTING THE CAR BEHIND ME. MY CHILDREN WERE CRYING SCARED AND I TOO WAS SHAKING TRIED TO MAKE IT HOME BUT MY CAR WOULDN'T GO PAST 20MPH AND WE GOT STUCK AT THE GAS STATION HAD TO GET TOWED TO MY HOUSE. I HAVE BEEN TOLD THAT I NEED A NEW TRANSMISSION AND CANNOT AFFORD ONE I JUST BOUGHT THE CAR A YEAR AGO. THANK YOU FORD FOR ALMOST KILLING ME AND MY CHILDREN! *TR

O/D LIGHT SUDDENLY STARTS FLASHING WHILE DRIVING AT NORMAL SURFACE STREET SPEEDS OF 40 - 45 MPH. WITHIN 10 MILES, THE TRANSMISSION STARTED SLIPPING AND IT FELT LIKE THE VEHICLE WAS LABORING; MY WIFE THOUGHT THE EMERGENCY BRAKE WAS ENGAGED. SHE NEVER MADE IT HOME - WITHIN MINUTES, THE VEHICLE SLOWED, WOULD NOT ACCELERATE AND SUBSEQUENTLY BROKE DOWN. THE VEHICLE WAS TOWED TO THE NEAREST FORD DEALER WHO DETERMINED THE TRANSMISSION WAS A TOTAL LOSS. WE PURCHASED THE EXTENDED WARRANTY WHEN WE OBTAINED THIS VEHICLE FROM SAID DEALER. ALTHOUGH WE HAD WELL OVER 10,000 MILES LEFT ON THE WARRANTY, IT HAD EXPIRED LESS THAN 4 MONTHS AGO SOLELY BASED ON CALENDAR DAYS!! THIS IS A SECONDARY VEHICLE FOR US AND DOES NOT GET A LOT OF USE; LESS THAN 10,000 MILES A YEAR. BOTH THE DEALER PERFORMING THE REPAIRS AND FORD MOTOR COMPANY CUSTOMER CARE WERE SURPRISINGLY UNSYMPATHETIC TO THE CIRCUMSTANCES AND WERE UNABLE (OR UNWILLING) TO MAKE ANY CONCESSIONS. SO, $4,200 AND A WEEK LATER, I HAD A 'NEW' RE-MANUFACTURED TRANSMISSION. I WAS SOMEWHAT SUSPICIOUS OF THE SEALED TRANSMISSION - ONE THAT DOES NOT HAVE PROVISIONS TO MONITOR THE TRANSMISSION FLUID - WHICH WAS MANUFACTURED AND INSTALLED ON THE 2003 MODELS. AFTER LOOKING INTO THIS ISSUE, IT HAS BECOME QUITE APPARENT THAT THERE HAS BEEN AN INORDINATE NUMBER OF THESE TRANSMISSION FAILURES ON SIMILAR VEHICLES. I EXPECT TO GET AT LEAST 150,000 MILES FROM MY AUTOMOBILES - AND I HAVE WITH A FEW OTHER VEHICLES FROM ANOTHER US MANUFACTURER. CONSUMERS WHO USE THEIR HARD EARNED MONEY TO PURCHASE US MANUFACTURER'S PRODUCTS SHOULD EXPECT A REASONABLE AMOUNT OF QUALITY, RELIABILITY AND CUSTOMER SERVICE. IT IS VERY UNLIKELY THAT I WOULD CONSIDER FORD FOR MY NEXT AUTOMOBILE PURCHASE. MILEAGE AT FAILURE: 111,846. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A DRAGGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE REAR PASSENGER SIDE LUG NUTS WERE LOOSE AND CAUSED THE WHEEL TO SEPARATE. THE FAILURE WAS PREVIOUSLY EXPERIENCED ON THE REAR DRIVER'S SIDE. THE LOCAL MECHANIC REPLACED THE LUG NUTS HOWEVER THE FAILURE WAS NOT CORRECTED. THE LUG NUTS CONTINUED TO SEPARATE FROM THE REAR WHEELS WHILE DRIVING. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

TRAVELING NORTH BOUND ON HIGHWAY 99 IN CHICO CA, BETWEEN EXITS 385 AND 386, THE SIDE AIR BAGS DEPLOYED. THIS WAS IN THE MIDDLE OF A CONSTRUCTION ZONE BUT THERE WAS LITTLE IN THE WAY OF DEBRIS ON THE ROAD OR BUMPS TO HAVE CAUSED THE AIR BAG DEPLOYMENT. MY HEAD WAS VIOLENTLY THROWN TOWARD THE CENTER OF THE VEHICLE BUT I MANAGED TO MAINTAIN CONTROL AND SO THERE WAS NO SUBSEQUENT ACCIDENT. I NOTED THE LITTLE ORANGE LIGHT GLOWING ON THE DASH TELLING ME THE AIR BAGS HAD DEPLOYED. I SUFFERED FROM A SORE / STIFF NECK AND A RECURRENCE OF MAJOR TENDONITIS SYMPTOMS IN MY LEFT EAR. THE LOCAL FORD DEALER COULD NOT ISOLATE THE EXACT CAUSE OF THE UN-COMMANDED AIR BAG DEPLOYMENT AND THE MATTER IS STILL WITH OUR AUTO INSURANCE COMPANY. *TR