2004 Ford Explorer Complaint Log

WHEN SHIFTING FROM DRIVE TO REVERSE, HESITATION UP 5 SECONDS THEN BANGS INTO REVERSE. DEALER SAID IT WAS NORMAL BECAUSE OF COMPUTER LAG. STILL DOING IT AND TAKING IT BACK TO DEALER AGAIN. THIS IS AN ON GOING PROBLEM.

2004 FORD EXPLORER SHIFTING/TRANSMISSION SELANOID SHIFTING PROBLEM CAUSING A SAFETY DEFECT WITH THE VEHICLE. I HAVE SOPKEN WITH TWO DIFFERENT SERVICE ADVISOR AT THE DEALERSHIP WHO HAVE INDICATED THAT THIS IS A VERY COMMON COMPLAINT AND HAVE WRITTEN MANY OF THESE ISSUES. FIRST INCIDENT 11/02/2004, SECOND INCIDENT 11/2/2004. ANOTHER PERSON IN MY OFFICE HAS HAD THE SAME PROBLEM. ATTORNEYS HAVE WEB SITE REQUESTING PEOPLE TO COME FORWARD WITH 2004 FORD EXPLORER TRANSMISSION OR SHIFTING PROBLEM THIS IS A SERIOUS SAFETY CONCERN.

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED AFTER IT HAD BEEN SERVICED FOR A RECALL ON THE TRANSMISSION. SHE PLACED THE VEHICLE IN REVERSE AND FIVE SECONDS LATER IT JERKED BACKWARDS. THE CONTACT EXPERIENCED THE SAME FAILURE NUMEROUS TIMES. THE VEHICLE WAS RETURNED TO THE DEALER FOR INSPECTION. THE CURRENT MILEAGE WAS 48,500 AND FAILURE MILEAGE WAS 15,000.

THE CONSUMER EXPERIENCED A PROBLEM WITH THE CRUISE CONTROL. THE CONSUMER WOULD SET THE CRUISE CONTROL AND THEN IT WILL SHUT DOWN BY ITSELF. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO AS OF TODAY, WAS UNABLE TO FIND A DEFECT. *JB THE FAILURE RESULTED IN A LIFE THREATENING SITUATION WHEN THE VEHICLE REACHED SPEEDS IN EXCESS OF 100 MPH ON IT'S OWN WHILE HITTING THE RESUME BUTTON IN CRUISE CONTROL. THE VEHICLE HAD BEEN IN TO THE DEALER FOR THE REPAIR OF THE BRAKING AND TIRE PRESSURE GAUGES, THROTTLE CONTROL, TRANSMISSION SLIPPAGE, CRUISE CONTROL, TRACTION CONTROL DEFAULT, GENERAL COMPUTER DEFAULTS AND THE REAR TRIM PIECE AT THE LIFTGATE OPENING WAS DISTORTED. *SC

THE PAST SEVERAL MONTHS I HAVE HAD NUMEROUS TRANSMISSION PROBLEMS. MY EXPLORER DOES NOT SHIFT CORRECTLY. IT HESITATES WHEN SHIFTING WHICH IS REALLY DANGEROUS IN TRAFFIC. ALSO WHEN I TRY TO REVERSE IT HESITATES AND THEN ABRUPTLY ACCERELATES INTO REVERSE VERY HARD AND FAST. IT MAKES A LOUD NOISE WHEN IT HAPPENS ALSO. IT DOES THIS EVERYTIME I GO INTO REVERSE. ALSO MY VEHICLE HAS LOST ALL POWER IN THE MIDDLE OF DRIVING ON THE INTERSTATE. I HAVE LOST POWER ON MANY OCCASIONS. IT IS VERY DANGEROUS ESPECIALLY WHEN I HAVE TO YOUNG CHILDREN SITTING IN THE BACK. *AK

1- IN REVERSE VEHICLE PAUSES- THEN PROCEEDS TO SURGE BACKWARD. TOOK TO DEALERSHIP- THEY FIXED IT- ADV BAD TRANSMISSION SENSOR. 2- VEHICLE WOULD GO FROM 65- TO - 40 AS IF I WAS HITTING THE BRAKE. TOOK TO DEALER - THEY ADVERTISING GENERAL CODE READ FINE FOR ABOUT 2 MONTHS. 3- NOW IT HAS ACTUALLY BEGAN TO DIE INSTEAD OF JUST STALLING AND HESITATING. NOW THEY ADVISE ITS THE THROTTLE SENSOR. IN ALL 3 CASES - THE LITTLE WRENCH COMES ON AND THE CHECK ENGINE LIGHT. THIS IS A 2004 BOUGHT BRAND NEW AND ONLY HAS 16,450 MILES ON IT....... WHAT WILL GO WRONG NEXT?? LAST DATE IS LISTED BELOW THE STALLING IS AN ON/OFF THING. *AK

MY 2004 FORD EXPLORER XLT MAKES A CLUNKING NOISE AND HARSHLY SHIFTS WHEN GOING INTO REVERSE. SOMETIMES THERE IS A LAG OF UP TO 5 SECONDS BEFORE ENGAGING INTO REVERSE, WHICH MAY PUT ME IN DANGER WHEN TRYING TO TURN AROUND IN TRAFFIC. *AK

CIRCUMSTANCES WITH OUR NEWLY LEASED 2004 FORD EXPLORER ARE SUCH THAT WE ARE REQUESTING THAT YOU PROVIDE US WITH A NEW VEHICLE OF SIMILAR YEAR, MAKE AND MODEL. THIS VEHICLE WAS PURCHASED NEW ON JUNE 25, 2004 AND HAS HAD NUMEROUS MECHANICAL MALFUNCTIONS THAT HAVE MADE IT HAZARDOUS AND DANGEROUS TO OPERATE. THE 2 VERY SERIOUS MALFUNCTIONS ARE NOT MINOR, BUT ARE OF A VERY SERIOUS NATURE. 1. VEHICLES ENGINE SHUTS OFF THIS HAS OCCURRED IN SITUATIONS ON THE HIGHWAY THAT HAVE BEEN EXTREMELY HAZARDOUS TO THE PASSENGERS AND THOSE OF THE GENERAL PUBLIC. WHEN THIS MALFUNCTION OCCURS, IT OCCURS WITHOUT WARNING. THERE IS NO CONSISTENCY TO WHEN THIS HAPPENS, BUT IT HAPPENS OFTEN ENOUGH THAT AS OPERATORS WE HAVE LOST CONFIDENCE IN THE VEHICLE. WE ARE RELUCTANT TO HAVE CHILDREN IN IT OR TO TAKE IT ON THE HIGHWAY. IT IS WITHOUT QUESTION THAT THE DEFECTS IN OUR 2004 FORD EXPLORER ARE SERIOUS. 2. DIFFICULTY PUTTING THE VEHICLE IN GEAR IT IS BECOMING INCREASINGLY DIFFICULT TO PUT THE VEHICLE INTO GEAR. IN OTHER WORDS, WHEN YOU PUT THE VEHICLE INTO REVERSE, IT GOES NOT ENGAGE IN THE GEAR. AT OTHER TIMES, IT WILL ENGAGE THE GEAR AFTER A PROLONGED DELAY. THIS IS PARTICULARLY DANGEROUS WHEN YOU STEP ON THE ACCELERATOR AND IT "UNEXPECTEDLY" JUMPS INTO GEAR AFTER A PROLONGED DELAY. THIS IS EXTREMELY DANGEROUS FOR THE PASSENGERS, BUT PARTICULARLY FOR ANY PEDESTRIANS WALKING BEHIND THE VEHICLE. BOTH OF THESE MALFUNCTINOS PRESENT A DANGER AND A HAZARD AND ARE VERY SERIOUS DEFECTS. INACCEPTABLE RESPONSE FROM FORD DEALERSHIP REGARDS, JOHN PISCAL CFO INNER CITY EDUCATION FOUDATION JPISCAL@ICEFLA.ORG 323.294.8515 CC: MR. MICHAEL PISCAL PRESIDENT & CEO

POWER TRANSMISSION-DOES NOT ENGAGE REVERSE EVERY TIME THE CAR IS PUT INTO GEAR. TOOK TO DEALER AND WAS TOLD THIS IS A COMMON PROBLEM. HAD TO PAY PART OF THE REPAIRS BECAUSE THE CAR WAS OUT OF WARRANTY. *AK

THIS IS A ON GOING PROBLEM, OUR FORD EXPLORER HAS TROUBLE WITH THE LINKAGE TO THE CARBURETOR, THE FIRST TIME WE HAD PROBLEM WITH THE EXPLORER WAS OCT OF 04. BICKFORD FORD IN SNOHOMISH WA. TRIED TO REPAIR IT. THEN THERE WAS TWO TIMES BICKFORD TRIED TO FIX IT, THE LAST TIME WE TALKED TO BICKFORD THEY SAID THAT THEY DID NOT KNOW HOW TO FIX THE PROBLEM AND THAT FORD MOTOR CO. DID NOT KNOW HOW TO FIX IT EITHER. WE ALSO TUCK IT TO ANOTHER AUTO REPAIR SHOP AND THEY SAID THAT THEY COULD NOT FIX IT EITHER. WE HAVE NO CHOSE BUT TO CONTINUE TO DRIVE IT , BUT WE ARE ALSO AFRAID IT COULD CAUSE A BAD ACCIDENT. THE PROBLEM IS , WHEN YOU ARE STOPPED OR JUST STARTING OUT AND GIVE GAS IT DOSE NOT START TO GO SO YOU GIVE IT A LITTLE BIT MORE GAS AND THEN IT WILL JUMP FORWARD OR BACKWARD( IF YOU ARE BACKING UP) TO APPOINT THAT IT WILL SOME TIMES SQUEAL THE TIRES. IT ALL SO STALLS WHEN YOU SLOW DOWN TO TURN A CORNER. THAT IS ALSO DANGEROUS IN HEAVY TRAFFIC. AFTER FOUR ATTEMPTS TO REPAIR IT IS STILL DOING THE SAME THING. *TR

WITHIN 7,000 MILES OF PURCHASING MY 2004 FORD EXPLORER (EDDIE BAUER EDITION) I BEGAN NOTICING A PROGRESSIVELY WORSENING SLAMMING INTO GEAR. AT FIRST IT WAS JUST INTO REVERSE, THEN IT WAS FROM REVERSE INTO FORWARD DRIVE GEARS, THEN IT WOULD SLAM EVERY TIME IT CHANGED GEARS. WHEN I TOOK IT IN, FORD REPLACED THE VALVE BODY FOR THE TRANSMISSION, THE REAR DIFFERENTIAL, AND A SOLENOID. SEEMED TO CORRECT THE PROBLEM FOR ABOUT 10K MILES. THEN THE REVERSE SLAMMING STARTED AGAIN AND SOME SLIGHT SLAMMING WHEN GOING FROM REVERSE TO THE FORWARD GEAR. SO I TOOK IT BACK AND ALSO ASKED THEM TO DO SOME ROUTINE MAINTANENCE INSPECTIONS, DURING WHICH TIME THEY INFORMED ME MY REAR LEFT WHEEL BEARING WAS BAD AND THE VEHICLE WAS NOT DRIVEABLE. AT THIS TIME THEY ALSO TOLD ME THEY COULD NOT DUPLICATE THE TRANSMISSION PROBLEM. NOW, 10K MILES LATER, IT'S BACK IN THE SHOP WITH SLAMMING GEARS AND WHINING NOISES COMING FROM WHEEL AREA. THE SLAMMING TRANSMISSION IS BASICALLY SHAKING MY VEHICLE APART BIT BY BIT. MY FEAR OF COURSE IS THE SAFETY OF THE VEHICLE. I'M HOPING I CAN GET RESOLUTION BEFORE A PART ACTUALLY FALLS OFF WHILE I'M GOING 70 DOWN THE HIGHWAY. I'VE BEEN READING NEWS RELEASES AND OWNER FORUMS AND THIS SEEMS TO BE A RATHER COMMON ISSUE, THOUGH LUCKILY NO ONE HAS BEEN HURT AS OF YET.

WHILE TURNING THE VEHICLE IN EITHER DIRECTION THE FRONT AXLE LOCKS. OWNER CONTACTED THE MANUFACTURER, WHO SENT AN ENGINEER TO EVALUATE THIS PROBLEM. CURRENTLY, MANUFACTURER DOES NOT HAVE A SOLUTION FOR THIS PROBLEM. *AK *BF *NM

I BOUGHT A 2004 FORD EXPLORER XLT AT DARCARS TOYOTA IN SILVER SPRING MD. IT HAD ONLY 28,000 MILES. THE PLASTIC VALVE COVER WAS FOUND TO HAVE A CRACK WHERE ONE POURS THE OIL IN. THERE WAS AN OIL LEAK AROUND THIS AREA. APPLE FORD IN COLUMBIA, MD. SAID THIS WOULD NOT BE COVERED BY FORD WARRANTY. I THOUGHT FORD'S WARRANTY COVERS TO 3 YEARS OR 36,000 MILES. THIS VALVE COVER WAS OVER $400.00. WHY SHOULDN'T THIS BE COVERED. I SIGNED A PAPER THAT STATES THAT THE FORD WARRANTY SHOULD STILL BE IN EFFECT TO 36,000 MILES. I DON'T KNOW HOW OR WHEN THIS CRACK OCCURRED, BUT I HAVE ONLY HAD THE VEHICLE FOR 3 WEEKS. I THINK THIS SHOULD BE COVERED BY FORD WARRANTY. *JB

I HAVE HAD MANY, MANY PROBLEMS WITH MY 2004 FORD EXPLORER. PROBABLY THE MOST DANGEROUS ONE IS THE RECURRING FAILURE OF THE TRANSMISSION. THIS LAST TIME THAT THIS OCCURRED I WAS ON INTERSTATE-85, IN MORNING RUSH-HOUR TRAFFIC, AND ALL OF A SUDDEN MY RPM'S ARE FLYING TO THE RED DANGER AREA AND I HAVE NO ACCELERATION POWER AND AM LOSING SPEED. THERE IS AN 18-WHEELER ON MY REAR AND I CAN'T PICK UP SPEED! LUCKILY, I WAS APPROACHING AN EXIT AND MANAGED TO GET THE VEHICLE OFF OF THE INTERSTATE AND ONTO A LESS TRAVELED ROAD. THIS IS THE SECOND TIME THAT I HAVE ENDURED THIS SCENARIO. ONCE AGAIN THE SOLENOID IS GONE, WITH REPAIRS ESTIMATED AT $1255.00. I HAVE HAD THIS PROBLEM REPAIRED LESS THAN A YEAR AFTER PURCHASE. I HAVE HAD THIS PROBLEM REPAIRED AT 32,567 MILES, AND I NOW HAVE THIS PROBLEM AGAIN AT 76,725 MILES. I HAVE HAD THE CLUTCH PACK REPLACED AT 24,940 MILES AS WELL AS THE RING GEAR, PINION, AND ALL BEARINGS REPLACED AT 24,940 MILES. AT 35,558 MILES THE LOWER BALL JOINT HAD TO BE REPLACED. AT 64,335 I HAD TO HAVE THE PATS TRANSPONDER(SECURITY SYSTEM) REPLACED. IN SHORT I HAVE HAD THE TRANSMISSION REPAIRED THREE TIMES THE FRONT END REBUILT , THE BACK END REDONE. I HONESTLY CAN SAY I DO NOT FEEL VERY SAFE IN THIS VEHICLE, ESPECIALLY SINCE I HAVE TO USE THIS TO TRANSPORT MY CHILDREN. THESE PROBLEMS SEEM TO BE THE NORM FOR THIS PARTICULAR VEHICLE, AS I HAVE DONE RESEARCH ON THIS. I DON'T UNDERSTAND WHY FORD IS NOT MADE TO RESOLVE THESE ISSUES. I HAVE ALSO HAD TO HAVE MY HEATING AND AIR REPLACED. THIS OCCURRED IN THE WINTER OF 2007 AND WAS A SAFETY ISSUE, AS I COULD NOT DEFROST MY WINDOWS. *TR

WHEN PUTTING TRANSMISSION IN REVERSE IT HESITATES AND SLAMS IN TO GEAR. VERY LOUD HUMMING NOISE IN REAR WHEN IN ANY SPEED OF ACCELERATION. VEHICLE IS GOING TO DEALERSHIP TOMMOROW.

MY TRANSMISSION SLAMS INTO REVERSE AND ALSO HAS PROBLEMS IN THE FORWARD GEARS. FORD HAS A RECALL ON THE TRANSMISSON TO PUT A LUBRICANT IN THE TRANSMISSION. I DON'T SEE HOW THIS WILL SOLVE THE PROBLEM. VEHICLE HAS BEEN TO THE REPAIR SHOP WITH NO POSITIVE RESULTS.*AK

ORIGINAL OWNER OF VEHICLE,CAR SHIFTS ROUGHLY INTO GEAR WHILE DRIVING FEELS LIKE IT IS DRAGGING,TRANSMISSION HAS A HARD CLUNK ENGAGEMENT WHEN PUTTING IN REVERSE THEN ENGAGES HARD WITH A SUDDEN UNEXPECTED JOLT BACKWARDS WHEN CAR ONLY HAD 3,945 MILES IN OCT 2004. WHEN CAR IS IN PARK I START THE CAR IT WILL SOMETIMES JOLT FORWARD. TOOK CAR TO DEALER WITHIN 90 DAYS OF PURCHASE FOR TRANSMISSION & THEY REPLACED A SOLENOID IN THE TRANS. TOOK CAR BACK 2 MORE TIMES WITHIN A YEAR STILL HAVING SAME PROBLEMS NOW WARRANTY UP & FORD WILL NOT HELP CAR HAS 170K= MILES & IS 6 YRS OLD STILL RUNNING BUT SAME TRANSMISSION ISSUES DAILY. THIS IS VERY UNSAFE WITH THE CAR JOLTING INTO GEAR ESPECIALLY WHEN I START THE CAR. THEY NEED TO RECALL & REPLACE THE TRANSMISSION. *TR

DELAY AND HARSH TRANSMISSION ENGAGEMENT IN REVERSE AND DRIVE.*AK

STEERING FEELS LIKE THE POWER STEERING UNIT IS NOT UP TO SPEED OR THE 4 WD IS ENGAGED DURING LOW SPEED TURNS LIKE IN SHOPPING CENTER PARKING LOTS OR TIGHT TURNS ON OFF RAMPS. *JB

DT: THE CONTACT COMPLAINED ABOUT TRANSMISSION FAILURE SON SEVERAL OCCASIONS. WHEN SHIFTING THE VEHICLE INTO REVERSE THE TRANSMISSION LOCKED FOR A FEW SECONDS, MAKING A LOUD POPPING SOUND AND THEN SHIFTING INTO REVERSE. THE VEHICLE HAS BEEN SEEN BY THE DEALER SIX TIMES. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM, BUT COULD NOT BEEN ABLE TO LOCATE THE SOURCE OF THE PROBLEM. THE FOLLOWING ITEMS WERE REPLACED ON ORDER TO FIX THE TRANSMISSION, INCLUDING THE REAR SPEED SENSOR, THE SOLENOID BODY, AND SEVERAL COMPONENTS WERE LUBRICATED. NONE OF THESE REPLACEMENTS SEEMED TO REPAIR THE TRANSMISSION. DURING THE MOST RECENT FAILURE THE CONTACT'S HUSBAND WAS INVOLVED ACCIDENT WHEN THE TRANSMISSION FAILED. HE ATTEMPTED TO BACK INTO THE DRIVEWAY DURING ICY CONDITIONS. THE TRANSMISSION LOCKED. HE SHIFTED THE VEHICLE INTO DRIVE AND STEPPED ON THE GAS. THE TRANSMISSION IMMEDIATELY ENGAGED AND THE VEHICLE CRASHED INTO A TREE IN THE YARD. THE VEHICLE SUSTAINED HEAVY DAMAGE. THE POLICE WERE NOT CONTACTED BECAUSE THE ACCIDENT OCCURRED ON PRIVATE PROPERTY. THE VEHICLE IS NOW IN THE POSSESSION OF THE INSURANCE COMPANY AT THEIR IMPOUND LOT. *AK

CAR WAS PARKED IN A DRIVEWAY WITH REAR WINDOW TOWARDS GARAGE DOOR. THE BACK WINDOW OF THE CAR ALONG WITH A PIECE OF THE ACTUAL DOOR EXPLODED OFF. THE PIECE OF THE DOOR FLEW UP INTO THE AIR AND CAME CRASHING BACK DOWN ONTO THE CAR. THEIR WAS GLASS EVERYWHERE. HAD ANYONE BEEN FACING THE CAR IT COULD HAVE CAUSED SOME SERIOUS BODILY INJURY. OR HAD THE CAR BEEN IN MOTION ANYONE INSIDE THE CAR COULD HAVE BEEN HURT OR ANYONE DRIVING BEHIND COULD HAVE BEEN HURT.*AK

WHEN REVERSING, LOUD BANGING/CLUNKING NOISE IS HEARD FROM THE BACK. THE CAR JERKS BACK HARSHLY.*AK

MY TRANSMISSION STARTED SLIPPING GEARS. IT WOULD ALSO CLUNK AND HANG UP IN REVERSE. SOMETIMES WHEN ENGAGED IN DRIVE IT WOULD SURGE FORWARD. SEVERAL TIMES I HAVE BEEN VERY LUCKY AND KEPT MY FOOT ON THE BRAKE. IF NOT, I AM AFRAID TO THINK OF THE CONSEQUENCES. AFTER TAKING TO A CERTIFIED FORD DEALERSHIP, IT NO LONGER SLIPS IN GEAR, BUT IT STILL CLUNKS. NOW IT HESITATES WHEN CHANGING GEAR. THE DEALER SAYS THIS IS NORMAL. I HAVE TRIED 4 TIMES TO GET THEM TO FIX THIS BUT THEY KEEP SAYING ITS NORMAL. THIS IS NOT MY FIRST FORD EXPLORER 4X4 AND I HAVE NEVER EXPERIENCE ANY HESITATIONS WHEN THE GEARS CHANGE IN ANY VEHICLES I HAVE EVER DRIVEN OR OWNED. THIS WILL BE MY LAST FORD EVER! *JB

DELAY IN TRANSMISSION ENGAGING IN EITHER REVERSE OR FORWARD GEAR IS HIGHLY DANGEROUS BECAUSE AUTO SUDDENLY SLAMS INTO GEAR AND LURCHES FORWARD. THIS HAS ALSO OCCURRED AT HIGHWAY SPEEDS WHEN THE GEAR SUDDENLY ENGAGES AND CAUSES A SEVERE LURCH FORWARD WITH A BANG SO SEVERE I THOUGHT I HAD HIT SOMETHING. ALSO, THERE IS A CHATTER WHEN ACCELERATING DURING A TURN AND VIBRATION OF THE DRIVESHAFT AT VARYING SPEEDS. I WAS TOLD BY THE SERVICE DEPT. WHEN I COMPLAINED AFTER PURCHASING THE CAR THAT THIS DELAY WAS NORMAL. ON THE SECOND VISIT, THEY REPLACED THE DIFFERENTIAL WHICH CAUSED A VIBRATION AND WHINE IN THE DRIVE TRAIN. I RETURNED IT AND THE DIFFERENTIAL AGAIN WAS REPLACED AND THE DRIVE SHAFT BALANCED WITH NO IMPROVEMENT. I HAVE BEEN WAITING FOR PARTS FOR QUITE SOMETIME. THE FLUID ADDITIVE IS NOT AVAILABLE NOR HAS THE SOLENOID BEEN REPLACED, BUT I UNDERSTAND THIS DOES NOT WORK EITHER. *AK

DT: 2004 FORD EXPLORER. THE VEHICLE STALLED WHILE DRIVING, THIS HAPPENED AT DIFFERENT SPEEDS. WHEN THIS OCCURRED THE VEHICLE HAD TO BE ROLLED OFF OF THE ROAD. THE VEHICLE COMPLETELY SHUT DOWN. THE VEHICLE HAD TO BE TURNED OFF IN ORDER FOR IT COMES BACK ON. THE VEHICLE HAS BEEN TO THE DEALERSHIP, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. ALSO, COULD NOT DUPLICATE IT. *AK

WHEN SHIFTING TO REVERSE- STEP ON GAS - DOES NOT ENGAGE THEN SUDDENLY A CLUNK AND TAKES OFF VERY FAST IN REVERSE- WORRIED ABOUT HITTING SOMEONE- DEALER HAS REFLASHED & THEN REPLACED SOLENOID IN TRANSMISSION PROBLEM STILL EXISTS. *NM

THE VEHICLE CONTINUED TO GO INTO 4- WHEEL DRIVE ON ITS OWN. THE VEHICLE ACCELERATED, THEN STALLED. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB THERE WERE SEVERAL TIMES WHEN THE VEHICLE WAS PLACED IN REVERSE OR FORWARD THE VEHICLE WOULD BUCK. *SC

MY TRANSMISSION DOES NOT WORK PROPERLY, AND I FEEL I AM IN DANGER WHILE OPERATING MY VEHICLE. THE TRANSMISSION JERKS INTO DRIVE AND REVERSE AND USUALLY HAS LONG HESITATIONS WHILE USING THESE POSITIONS, AS WELL AS THE AUTOMATIC SHIFTING WHILE DRIVING. *AK

TRANSMISSION DOES NOT ALWAYS RESPOND WHEN SHIFTING INTO REVERSE. SOMETIMES WHEN SHIFTING VEHICLE IN REVERSE IT DOES NOTHING AND WHEN YOU PRESS THE ACCELERATOR THE VEHICLE THEN SUDDENLY JERKS BACKWARDS AND MAKES A POPING SOUND. ALSO, SOMETIMES WHEN SLOWING DOWN IT FEELS LIKE IT IS ?DROPPING? OUT OF GEAR. THIS ONLY OCCURS OCCASIONALLY. I TOOK IT IN TODAY FOR THE RECALL NOTICE I HAD RECEIVED TO REPLACE THE WRONG TYPE OF TRANSMISSION FLUID THAT WAS PUT IN THE VEHICLE AT THE FACTORY. I AM CONCERNED THAT THIS WILL CAUSE AN ACCIDENT WHEN TRYING TO BACK UP IN TIGHT PLACES.*AK

VEHICLE WAS TAKEN TO DEALER FOR TRANSMISSION PROBLEM. CONSUMER WAS TOLD THAT WHEN PLACING VEHICLE IN REVERSE, IT JERKED, AND SOMETIMES IT RACED. CONSUMER WAS TOLD THAT PART OF THE TRANSMISSION NEEDED TO BE REPLACED. *AK

2004 EXPLORER - EDDIE BAUER PURCHASED NEW ON 12/03. AT 29,000 MILES - NOTICED THAT WHEN TURNING SHARP RADIUS IN PARKING LOTS - FELT LIKE THE TRANSMISSION WOULD GO IN AND OUT OF GEAR. SIMULTANEOUSLY NOTICED HESITATION UPON AUTO SHIFTING, AND HESITATION UPON PUTTING IN REVERSE. TOOK TO DEALER REPLACED SOLENOID. 2ND TRIP TO DEALER - SIMILAR COMPLAINT - THEY REPLACED REAR AXLE. 3RD TRIP - SIMILAR COMPLAINT, BUT NOW UPON HEAVY ACCELERATION - VEHICLE PULLS HARD LEFT. SERVICE MANAGER AT FORD SAYS THEY CALLED FACTORY, BUT NOBODY KNOWS WHY. THIS IS NOW NOT ONLY A LEMON, BUT BECAUSE IT'S STEERING HAS BECOME AFFECTED - I BELIEVE IT IS A SAFETY CONCERN. 3 MAJOR FAILURES IN 10 MOS OWNERSHIP, AND SOME PROBLEMS REMAIN UNRESOLVED. THIS IS NOT A SAFE OR RELIABLE VEHICLE. *JB

WHEN SHIFTING INTO REVERSE, IT WOULD TAKE A FEW SECOND THEN THE TRANSMISSION WOULD SLAM INTO GEAR AND THE WHOLE TRUCK WOULD JERK. DEALER REPLACED A PART AND REPROGRAMMED THE TRANSMISSION. AS OF 12-7-04 THE PROBLEM HAS RETURNED.

WHEN THE AIR CONDITIONER IS ON, THERE IS A LOUD SQUEAK EACH TIME THE CLUTCH ENGAGES. WHEN TAKEN TO THE DEALER(JOHN CHANDLER FORD AMARILLO, TX), THEY STATE IT IS A NORMAL OCCURANCE. YOU CAN HEAR THE NOISE OVER THE STEREO AND ANY TALKING. THE VEHICLE HAS BEEN TO THE SHOP @ 6 TIMES, AND NO CORRECTIVE ACTION HAS BEEN DONE FOR THIS ISSUE.

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. WHILE ACCELERATING FROM A STOP OR ATTEMPTING TO MAKE A RIGHT OR LEFT TURN AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AS IF SOMETHING WAS RUBBING IN THE REAR. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE REGARDING THIS FAILURE. THE DEALER IS CURRENTLY STATING THAT THE VEHICLE HAS REAR SUSPENSION FAILURE IN THE CLUTCH PACK. THE VEHICLE HAS A TSB 06-4-4 FOR THIS FAILURE. THE CURRENT MILEAGE WAS 79,900 AND FAILURE MILEAGE WAS 23.

PLACING THE VEHICLW IN REVERSE, VEHICLE HESITATES AND THEN ENGAGES WITH A "CLUNK"; SHIFTING INTO DRIVE THE SAME PHENOMENON OCCURS RANDEMLY. THE MAJOR CONCERN IS THAT THIS JUMPING INTO GEAR HAPPENS SPORADICALLY AS WELL !*AK

I HAVE A 2004 FORD EXPLORER THAT IS HAVING A PROBLEM WITH THE TRANSMISSION. I HAVE A HARSH DELAY WHEN GOING FROM PARK TO REVERSE. FORD IS REFUSING TO REPAIR THE VEHICLE UNLESS I ABSORB THE COST. THERE WAS A "CUSTOMER PROGRAM" ISSUED IN JANUARY 2005 AND EXPIRED ON 12/31/05. I DID NOT RECEIVE THE FORM BY MAIL AS I HAD MOVED AND THEY ARE STILL REFUSING TO FIX IT. THEY WANT TO CHARGE ME OVER $1600.00 TO REPAIR MY VEHICLE. *JB

VEHICLE HESITATES WHEN PUT INTO REVERSE, THEN SLAMS INTO REVERSE WITH A SUDDEN JERK. HAVE TO KEEP BRAKE TO THE FLOOR WAITING FOR IT TO ENGAGE TO KEEP THE VEHICLE FROM HURTING ANYONE. UPON WAITING FOR PART THAT IS ON BACK ORDER, THE VEHICLE NOW MISSES GEARS WHEN DRIVING DOWN THE ROAD AND SOMETIMES SLAMS INTO THE NEXT GEAR EVEN IF IT IS DOWN SHIFTING. PART WAS SUPPOSED TO BE HEAR LAST WEEK AND NOW THEY ARE TELLING US THAT IT MAY BE MIDDLE OF NEXT MONTH BEFORE IT GETS HERE! WE HAVE CHILDREN AND ARE VERY WORRIED ABOUT WHAT WILL HAPPEN IF THIS IS NOT FIXED VERY SOON! MECHANIC SAID THAT ALL 2004 EXPLORERS ARE HAVING THIS PROBLEM AT ABOUT 15,000 MILES WHICH IS WHEN THIS BEGAN IN OURS. VERY WORRIED!!!!! *JB

I HAVE A 2004 EDDIE BAUER FORD EXPLORER. ON TWO OCCASIONS MY VEHICLE CUT OFF ( STALLED ) AS I WAS DRIVING ALONG THE HIGHWAY. ON ANOTHER OCCASION AND ON BOTH OF THE AFOREMENTIONED OCCASIONS THE "SERVICE ENGINE SOON" AND "ELECTRONIC THROTTLE CONTROL" LIGHTS CAME ON. THE ON-BOARD COMPUTER RECORDED THE CODES OF THE INCIDENTS ON THE FIRST TWO OCCASIONS BUT NOT ON THE THIRD. FOLLOWING THE THIRD OCCASION MY LOCAL FORD DEALER ATTEMPTED TO FIX THE PROBLEM BY REPLACING THE "THROTTLE POSITION SENSOR" PER TSB 04-21-9. I WAS TOLD BY THE SERVICE MANAGER THAT THEY COULD NOT GUARANTEE THAT THIS WOULD FIX THE PROBLEM.

ENGAGING THE TRANSMISSION IN "REVERSE" IT HESITATES, SLIPS THEN SURGES. LOUD BANGING/CLUNKING NOISES HEARD, SOUNDS LIKE UNIVERSAL JOINT. DEALER STATES PARTS ON ORDER. APPARENTLY THIS IS A KNOWN DEFECT TO FORD, DEALER BLAMES IT ON A DEFECTIVE SERVO, SYNCHRO OR SOLINOID. AWAITING NATIONWIDE BACK ORDERED PARTS FROM THE SAME MANUFACTURE, WHAT MAKES ME THINK THAT THIS SAME PART WON'T AGAIN FAIL. WHAT IS FORD'S RESPONSIBILITY REGARDING WARRANTY EXTENSION FOR THE TRANSMISSION WHICH STILL IS ENCOUNTERING THE SAME PROBLEMS AS I AWAIT THE REPAIR PARTS? SOUNDS LIKE A SAFETY PROBLEM TO ME.*AK

CONSUMER HAD PROBLEMS WITH THE AUTOMATIC TRANSMISSION. EACH TIME THE VEHICLE WAS BACKED UP, IT WOULD HESITATE WHEN PLACED IN DRIVE. THE VEHICLE ALSO LEAPED FORWARD WITH THE CONSUMERS FOOT ON THE BRAKE, IT WAS PLACED IN DRIVE AND THE VEHICLE DID NOT MOVE. *SC THE VEHICLE WAS A RENTAL. *JB

THE TRUCK JERKS INTO GEAR WHEN PUT INTO REVERSE - IT ALSO JERKS IN DRIVE BUT IS MORE PRONOUNCED WHEN BACKING UP. THE GEARS DON'T SHIFT UNTIL I'M AT 20 -30 MPH AND THEN THEY SLIP INCREDIBLY JUST TO GET GET THERE. AND EVEN WHEN I'M DRIVING THE CAR JERKS AS IT IS SHIFTING GEARS. WHEN I BACK INTO MY PARKING SPACE THERE IS A FULL 10 SECOND DELAY BEFORE THE CAR TO FINALLY CATAPULTS INTO REVERSE. IF THERE IS EVER ANYONE BEHIND ME THEY WILL LITERALLY BE HIT BECAUSE OF THE JERKING. THE SLOW SHIFTING INTO GEARS AND JERKING HAVE BEEN A CONSISTENT PROBLEM SINCE TAKEN BRAND NEW OFF THE SHOW ROOM FLOOR. ALTHOUGH THE FORD DEALERSHIP SERVICE DEPARTMENT "TESTED TRANS; PERFORMED PINPOINT TEST; R&R TRANS PAN; AND ADDED A REPLACED SOLENOID BODY" - NOTHING HAS STOPPED THIS PROBLEM. IT STILL PERSISTS TO THIS DAY. AND IT HAS ONLY GOTTEN PROGRESSIVELY WORSE.

THE BRAKE LINE IS LEAKING FLUID. THIS WOULD CAUSE THE PEDAL TO GO TO THE FLOOR WHEN DEPRESSED AND EXTENDED STOPPING DISTANCE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.

WHILE DRIVING AT ANY SPEED VEHICLE LOST POWER. *AK

SINCE OWNING THE CAR, IT HAS HAD TROUBLE WITH THE TRANSMISSION. WHEN SHIFTING INTO REVERSE IT WILL SUDDENLY LURCH BACKWARDS. CAUSING THE CAR TO MOMENTARILY LOOSE CONTROL. IT IS A CONCERN WHEN BACKING OUT OF PARKING SPACES, AND COULD POTENTIALITY CAUSE AN ACCIDENT. THE TRANSMISSION SOLENOID AND A FEW GASKETS HAVE BEEN REPLACED, BUT THE DEALER DOES NOT KNOW THE TRUE CAUSE OF THE PROBLEM. *TR

4X4 EDDIE BAUER EXPLORER - BANGS INTO REVERSE. *AK

TRANSMISSION SHIFTING DELAY. DEALER HAS "FIXED" TWICE AND ADDED THE "NEW" TRANSMISSION FLUID WITH NO IMPROVEMENT. MY FACTORY WARRANTY RUNS OUT IN 8,000 MILES AND I AM VERY CONCERNED ABOUT THE FUTURE PROBLEMS I WILL HAVE WITH THIS TRANSMISSION. IT HAS ALREADY BEEN ADJUSTED, REBUILT AND ADJUSTED AGAIN WITH NO IMPROVEMENT.*AK

TRANSMISSION DOES NOT ENGAGE IN REVERSE FROM PARK WHEN PUT IN REVERSE,THAN AFTER 5-10 SECONDS WILL JERK INTO GEAR,TRANSMISSION DOES NOT UPSHIFT CORRECTLY,SEEMS TO HESITATE BETWEEN GEARS. *JB

THE GEARS ON THE VEHICLE WERE POPPING, WHICH WAS NOT LETTING THE VEHICLE HAVE MOVEMENT. THE TRANSMISSION ON THE VEHICLE HAS BEEN REPAIRED A TOTAL OF THREE TIMES, BUT THE PROBLEM IS STILL RECURRING.

TRANSMISSION HAS A SIGNIFICANT DELAY WHEN SHIFTING FROM 1ST TO 2ND GEAR AND WHEN SHIFTING FROM 2ND TO 3RD GEAR PROBLEM OCCURS DURING MODERATE ACCELERATION, APPROXIMATELY 2500-3000 RPMS. TRANSMISSION SHIFTS ACCEPTABLE DURING LIGHTER AND HEAVIER ACCELERATIONS.*AK

DURING A 45 MPH FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK