2011 Ford Explorer Complaint Log

Power steering rack and pinion quit working. Part is on hold because Ford knows its a dangerous part that is breaking and the part is not reliable

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 30 MPH, the power steering assist failed, and the steering wheel locked up. The vehicle was taken to the dealer. The dealer referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that they could not assist since the vehicle was not purchased from a Ford dealer. The failure mileage was approximately 130,000.

My steering wheel is not moving and I have a warning coming on saying Power Steering Assist Fault. I called the dealership because it was a recall on the truck in 2014 and the owner back then never went and got it fixed. The dealership is refusing to fix the recall

The contact owns a 2011 Ford Explorer. The contact stated while reversing out of the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. The vehicle was towed to the local service center who replaced the steering column and rear suspension tow link. Recently while driving approximately 40 MPH, the power steering failure reoccurred, and the warning message "Service Power Steering" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 180,000.

While driving the vehicle, the service power steering and traction control warning appeared on the dash. Vehicle lost all power steering and the turn signals quit working.

My 2011 Ford Explorer has been leaking water into everything including the console, seat belts, down the doors and staying inside the doors, into the spare tire storage area, and down all sides of the interior. The water leaks so badly that at times I've had more than an inch of water on the floor boards of my vehicle. The only thing that has permanently stopped working is the motor that controls the moonroof. I have no idea where the water is coming from and this is causing concern as the water is getting into all aspects of my vehicle including electrical areas. My research indicates that it could be many different places but I also seeing 10s of thousands of complaints from Explorer owners about this problem.

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 70 MPH, the steering wheel became difficult to turn. The contact stated that the power steering fault message was displayed. The vehicle was taken to a local dealer and was diagnosed with needing the steering gear and steering rack replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 121,000. Consumer has a recall issue which still is ongoing and Ford refuses to fix it.

The contact owns a 2011 Ford Explorer. The contact stated while driving 35 MPH and approaching a curve, the warning message "Service Advance Tract” illuminated and the steering wheel locked inadvertently, almost causing the contact to lose control of the vehicle. The contact was able to continue to drive the vehicle by using tremendous physical force to steer the vehicle. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair as his VIN was not included in NHTSA Campaign Number: 14V286000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 186,850.

The contact owns a 2011 Ford Explorer. The contact stated that the power steering assist fault warning message was displayed. The vehicle was not taken to a dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V286000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 80,000.

Back up camera has not worked for the last 4 years.

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V746000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the recall was not shown in the system. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The contact had not experienced a failure. The VIN tool showed no open recall.

The contact owns a 2011 Ford Explorer. The contact stated while driving approximately 70 MPH, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle however, the failure persisted. The contact stated that the power steering assist fault message was displayed. The contact drove the vehicle to a local dealer where it was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V286000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 138,300.

While driving with my 2 minor daughters a high-temperature light came on and then seconds later low pressure and engine light came on. Suddenly my 2011 Ford Explorer engine turned off and stopped in the middle of two busy highways stranding us. Towed to an auto shop where I was informed that the water pump bearing had come apart got into the engine and caused the timing chain to jump time. Now my 2011 Ford Explorer does not work and a replacement engine was going to cost $7700 plus the labor and work to tear it down which would exceed the almost $10,000 value of the vehicle. All over the internet, all I see is water pump/engine defaults for the same reason. This is obviously an ongoing issue that needs further investigation and mandatory replacements. Stranding us in the center of the highway was dangerous enough that my towing insurance told me to call the police because of where we were stranded not to mention my vehicle that is had zero issues is now nonoperational and has left me with a catastrophic financial and mobile deficit.

When I was almost home, the service power steering light came on. I parked and when I started the vehicle again, the light said service power steering now was on. The steering wheel would not turn at all. I had my vehicle towed to the dealership I bought it from. Now they are saying that the recall has expired. I just want my vehicle repaired per the recall. I don't think I should have to pay for it since it was a problem caused when the vehicle was built.

The contact owns a 2011 Ford Explorer. The contact stated while driving 40 MPH, the power steering warning light illuminated, and the power steering failed to operate as needed. The contact was able to manually steer and drive to her residence nearby. The failure was intermittent. The vehicle was taken to an independent mechanic and diagnosed that the failure was related to NHTSA Campaign Number: 14V286000 (Steering) and NHTSA Campaign Number: 14E001000 (Steering). The mechanic advised the contact to contact an authorized dealer for assistance. The dealer was made aware of the failure and informed the contact that the warranty had expired. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.

Our Power Steering locked up while we were driving, we had 3 kids in the car! This happened while at a low speed, but made the vehicle incredibly difficult to drive/steer. When we started troubleshooting the issue, we found that this problem was included in a safety recall but our VIN was not included, NHTSA# 14V286000. We then contacted Ford Customer Service and were told that this problem is related to a Customer Satisfaction Program (CSP) EPAS Steering Efforts #15N01, our warranty on this expired since it was past 10 years and we would have to pay out of pocket for repairs. Why were we not notified of this issue? Why is this happening? Why is this VIN not included in the recall? This is a SERIOUS Safety concern. Please do the right thing and include these VINS to the recall list. The repair is going to cost in the neighborhood of $2,000.00, I feel incredibly frustrated that we have to pay for this. Who decides which VINS get on the list? There are ENDLESS complaints about this issue. Are we waiting for injuries? Are we waiting for someone to die?? DO THE RIGHT THING.

The contact owns a 2011 Ford Explorer. The contact stated while driving 25 MPH and merging into the right lane, the steering wheel locked up and would not allow the contact to turn the vehicle in any direction while approaching a train track. The contact manually steered the vehicle over to the side of the road and attempted to restart the vehicle however, the power steering functionality did not return. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the electric power steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,334.

The contact owns a 2011 Ford Explorer. The contact stated that upon entering the vehicle, she noticed that water had leaked from the front passenger’s side of the windshield onto the glove compartment and floorboard of the vehicle. The vehicle was taken to the dealer who stated that they could not determine the cause of the failure. The contact stated that the failure had been reoccurring increasingly whenever it rained. The contact stated that the instrument panel control buttons, the dashboard lights, and the rearview camera had failed to work as designed. The contact also received notification of NHTSA Campaign Number: 21V746000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 71,000. VIN tool confirms parts are not available.

The contact owns a 2011 Ford Explorer. The contact stated that while operating the vehicle the electronic power steering would suddenly fail to cause the steering wheel to become difficult to turn in either direction. During the failure, the message "service power steering" would display and the traction control warning light was illuminated. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 132,000.

I have a 2011 Ford Explorer I purchased in 2016/2017. I took this car in in 2019 to Laird Noller Ford with complaint of a steer assist fault code it kept having. I was told it was a recall and they could clear the code if it happened there. Last week I was driving and my power steering completely went out with my children in the car. I took my car in again and was told it was throwing the code 15N06. It is a recall that was “expired” as of February 2021. I contacted Ford customer relations and was told multiple times it would be covered under 14S06 except now they are not submitting authorization for this safety recall. They said it is expired and outside of the warranty. It is a known problem and I was told by the service department the control module of the steering rack had “gone bad” and should have been replaced according to the Ford safety recall amendment 3 that was submitted in May 2019 to all dealerships. They continue to deny this recall service repair.

I recently purchased this 2011 Ford Explorer. I was driving on the interstate and the suv started feeling like a boat floating in water. The swaying felt like the front and rear suspension was not connected somehow. I immediately removed my foot from the gas and tapped my brakes to slow. It felt as though I would lose control of the vehicle. The swaying wasn’t noticeable until you reached speeds above 50 initially. The suv would be ok on some days. But I drive and hour to work each way and it’s highway. Now I am noticing the sway at lower speeds as well. I am having it checked out by an alignment mechanic shop. But since this started, we have seen many things written about this problem in forums and FORD actually had some recalls.

The contact owns a 2011 Ford Explorer. The contact stated while his wife was driving 15 MPH, the power steering assist message appeared on the instrument panel. His wife was able to restart the vehicle and resume normal driving; however, the failure recurred upon her reaching her driveway. The contact then inspected the vehicle and stated that excessive force was needed to steer the vehicle out of the driveway. Due to the failure, the contact had the vehicle towed to a dealer and was informed that the vehicle was not included in NHTSA Campaign Number: 14V286000 (Steering). The contact's wife called the manufacturer and it was confirmed that the vehicle was not under recall. The manufacturer did not offer any further assistance. The vehicle was not repaired. The failure mileage was approximately 47,000

The contact owns a 2011 Ford Explorer. The contact stated while reversing out of her driveway, the steering wheel became difficult to turn. The vehicle was able to be restarted and regained functionality. The contact stated that the power steering assist message was displayed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V286000 (Steering) however, the VIN was not included. The vehicle was taken to a local dealer where it was diagnosed with needing the Power Steering Control Module software to be updated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

The contact owns a 2011 Ford Explorer. The contact stated while reversing, an alarm sounded, and the vehicle lost power steering functionality. The message "Power Steering Default" was displayed. The contact turned off and restarted the vehicle, and the steering wheel responded as needed. The contact stated that the failure had been recurring while driving. The contact stated that the failure recurred several times while her husband was driving on one occasion. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 14V286000 (Steering). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall. The failure mileage was approximately 100,000.

The contact owns a 2011 Ford Explorer. The contact stated while driving at various speeds, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 80,000.

The contact owns a 2011 Ford Explorer. The contact stated that while his wife was driving at a low rate of speed, the power steering locked as the power assist warning light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to his home. The contact then had the vehicle towed to a dealer where he was informed that the extended warranty on his vehicle had expired. The contact then had the vehicle towed to an independent mechanic who informed him of NHTSA Campaign Number: 14V286000 (Steering) however, the VIN was not included. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the mechanic. The failure mileage was approximately 100,000.

The contact owns a 2011 Ford Explorer. The contact stated while at a standstill, the steering wheel was difficult to turn. The contact stated that the power steering warning message was displayed on the instrument panel. The vehicle was taken to a local mechanic and was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 195,000.

The contact owns a 2011 Ford Explorer. The contact stated while driving 30 MPH, the power steering and traction control warning lights illuminated on the instrument panel and the power steering assist failed to operate. The contact used excessive force to steer the vehicle while driving to the dealer. While at the dealer, the contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 14V286000 (Steering). The contact was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 89,000.

Yesterday I was driving my Ford Explorer and my power steering went out as I was driving on the interstate. Lights came on and my AdvanceTrac system went out. I almost wrecked my vehicle. I have 2 car seats installed in this vehicle (luckily no children were in the car). I researched this and the issue immediately several things popped up on the issue. I logged onto my account to check for a recall and underneath recalls was: CUSTOMER SATISFACTION PROGRAMS - EPAS STEERING EFFORTS Campaign #15N01. I called the Ford Motor Company Customer relationship to find out about the issue. Bc of the amount of issues that customers had with the same problem they issued an extended warranty instead of a recall. It was good for 10 years or 150k miles. I was told mine expired 4/28/21. This is a known SAFETY ISSUE that ENDANGERS LIVES of not just the customer, but everyone around them. I need this repaired. I never received a letter. I filed with BBB and Ford said my vehicle was not involved in the Customer Satisfaction Program, which is crazy that its not a recall. This is 100% a safety issue. Im not understanding why they dont fix it with the rest of the ones that had the same problem.

On approximately August the 5th, 2021, my family members and myself were driving off of Signal Mountain here in Tennessee. All of the sudden, I lost all ability to steer my vehicle. In other words I lost all Power Steering. I almost wrecked a number of times with family members in the vehicle. I found that was a recall concerning the Power Steering. I contacted the Cooperate Offices of Ford and spoke with a ([XXX] ). He looked my vehicle up by VIN and found the recall. He told me that it was covered on the recall (case# CAS-[XXX] ). So I then made arrangements for getting my Vehicle towed to ( Mtn. View Ford ) 20th street, Chattanooga, Tennessee. I spoke to a service Rep: [XXX] at the dealership. I explained the situation and gave him the case number for Ford Cooperate Headquarters. The Vehicle was there well over a week, I called on 08/13/2021. The service Rep: [XXX] then told me vehicle wasn't covered under the recall as I was told by cooperate. he said that I would have to pay over $2000.00 to get my vehicle back. I disagreed of course. He then said that the vehicle was taken to Ford of Cleveland in Tennessee in 2015 for the recall. He said that defective part was not replaced, but they reprogramed the computer. so I almost died with my family members because a defective was not replaced. This is wrong no matter how you look at it. I retired from almost 30 years of Law Enforcement here in Tennessee. I learned through those 30 years. That Ethics and Integrity is the most important thing when dealing with the public. The Ford Headquarters and Mtn. View Ford in Chattanooga has lost those somewhere down the line. I did pay to get my Vehicle from Mtn View Ford. But this is wrong and I'm willing to take any avenue possible to make this public. I have never the type to try to get something for nothing, but there is right and there's wrong. This wrong!!!! I wnted to allow you to investigate this before I start using my other avenues....my number is [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2011 Ford Explorer. The contact stated that the vehicle intermittently lost power steering functionality. The blind spot sensors also displayed an error message on the instrument panel. The contact stated that the traction control and several other electrical systems failed intermittently. The contact stated that the message “Brake Failure” was displayed on the instrument panel. The vehicle was taken to the dealer and was diagnosed with power steering braking sensor failure. The vehicle had been repaired under NHTSA Campaign Number: 14V286000 (Steering). The contact stated that after the software update, the steering seized and was no longer operable. The vehicle was returned to the dealer where it was confirmed that the failure was associated with NHTSA Campaign Number: 14V286000 (Steering); however, the failure had called for the warranty coverage associated with the recall under Manufacturer ID Number: 15N01 (Steering), requiring that the gearbox be replaced. The contact stated that the warranty coverage had expired due to the mileage and year limitation. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 75,000.

The contact owns a 2011 Ford Explorer. The contact stated while driving 50 mph, the steering wheel became difficult to turn. The power steering assist fault message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 98,615.

The contact owns a 2011 Ford Explorer. The contact stated while entering and starting the vehicle, he noticed that the electronic power steering warning light was illuminated. The contact noticed that the steering wheel was difficult to turn. The contact attempted to restart the vehicle multiple times however, the warning light remained illuminated and failure persisted. The vehicle was not diagnosed nor repaired. The manufacture was not made aware of the failure. The failure mileage was 117,000.

The contact owns a 2011 Ford Explorer. The contact stated while starting the vehicle, the steering wheel would seize. The contact stated she would turn off and restart the vehicle for the steering wheel to function properly. The contact stated while driving 25 MPH, the steering wheel seized. The contact was able to park on the side of the road and the power steering assist fault warning light was illuminated. The contact was able to drive to the residence. The contact took the vehicle to an independent mechanic and was informed that the actuator for the power steering pump needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Car suddenly lost power steering and traction control during a turn. Made the car very difficult to steer correctly since it occurred in the middle of a turn. Steering wheel essentially jerked out of hand creating a very hazardous situation.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at various speeds, the power steering would intermittently fail to operate as needed. The "service power steering now" and "service advancetrac" warning messages would appear on the instrument panel. The contact also stated that when the failure initially started, the power steering functionality would return upon restart of the vehicle; however, recently, the failure would persist even after restart. The contact had taken the vehicle to a dealer where the vehicle was diagnosed with a defective steering rack. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V286000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2011 Ford Explorer. The contact stated while driving 55 mph, the sun roof exploded unexpectedly. There was no impact to the sun roof that could have caused it to shatter. The sun roof shards fell inside the vehicle onto the contact and her children however, there were no injuries sustained. The vehicle was taken to the dealer and diagnosed that the sun roof frame had separated and was defective. The vehicle was not repaired and remained at the dealer. The insurance company inspected the vehicle and concluded that it was a manufacturing defect. The manufacturer was made aware of the failure. The failure mileage was 120,000.

THE INTERIOR OF THE VEHICLE SMELLS OF SMOG/GAS AFTER JUST A FEW MINUTES OF DRIVING AND CAUSES HEADACHES FOR ME AND MY KIDS

HAZARD LIGHTS DO NOT WORK AND I AM HAVING TROUBLE GETTING THIS PROMBLEM SOLOVED.I HAVE BEEN WORKING ON THIS AND I HAVED LOOKED AT VIDEO AND I AM STILL HAVING ISSUES WITH IT THEY WORK SOMETIMES AND SOMETIMES THEY DON'T.. PLEASE HELP!!!!!!!

I read an article online dated 1/31/23 that indicated that the NHTSA was investigating windshield trim panel issues on certain year models of the Ford Explorer. My 2011 Ford Explorer driver-side windshield trim panel flew off the vehicle while driving at highway speeds (70+ mph) on May 3, 2021, so I wanted to provide this information and photos of the damage. I agree this is a serious issue for this Make and model that should be addressed. This was an expensive repair and dangerous for other drivers on the road. I can provide additional information if needed.

DRIVING MY FORD EXPLORER 2011 GLENDALE AZ AND BEING IN MOTION AN ALERT POP UP OM MY DASHBOARD SAYING POWER STEERING ASSIST FAULT LEAVING ME WITH NO STEERING SINCE MY STEERING WHEEL GOT REALLY HARD. LOOKING ONLINE FOR ANY RECALLS I FOUND ONE AND CALLED FORD AND THEY TOLD ME THE RECALL WAS NOT VALID BECAUSE THE WARRANTY WAS EXPIRED IN FEBRUARY 2021 I GOT THIS CAR FROM THEM AND I STILL PAY IN FOR THERE CAR AND NEVER THIS ISSUE FIX.

ON SUNDAY APRIL 11 2021 I WAS DRIVING MY FORD EXPLORER 2011 GLENDALE AZ AND BEING IN MOTION AN ALERT POP UP OM MY DASHBOARD SAYING POWER STEERING ASSIST FAULT LEAVING ME WITH NO STEERING SINCE MY STEERING WHEEL GOT REALLY HARD. LOOKING ONLINE FOR ANY RECALLS I FOUND ONE AND CALLED FORD AND THEY TOLD ME THE RECALL WAS NOT VALID BECAUSE THE WARRANTY WAS EXPIRED.

MY CAR LOST POWER STEERING CONTROL THEY WAS A RECALL BEFORE I TAKE TO DEALERSHIP THEY DONT FIXED BUT THEY REPORT FIXED

The contact owns a 2011 Ford Explorer. The contact stated while driving at various speeds, the vehicle loss power steering functionality and became difficult to steer. The contact stated upon restarting the vehicle, the power steering functionality returned. The contact stated that the steering assist fault warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V286000 (Steering) for which the vehicle was serviced under the recall in August 2014. The manufacturer had not been informed of the failure. The failure mileage was approximately 158,232.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT AT START UP, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE STEERING WHEEL STIFFENED REQUIRING EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS RESTARTED AND THE POWER STEERING RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH AN INTERNAL RELAY FAILURE. THE MECHANIC REPLACED THE STEERING RACK. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING) WHICH SHE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 57,000.

RECALL EXPIRED WAS ALSO TOLD WARRANTY FOR RECALL EXPIRED(WAS TOLD ON PHONE THEY DIDN'T KNOW IF WARRANTY WOULD COVER UNTIL THEY RUN TEST IT THEN WAS TOLD IT EXPIRED) IN FEB I LOSS POWER STEERING AND A CLUSTER OF LIGHTS CAME ON DASH. HAPPENED IN FEB BUT CALLED AND SCHEDULED AN APPOINTMENT W FORD ON 3/1 BUT THEY DIDN'T HAVE AVAILABLE OPENING UNTIL THE FOLLOWING WEEK WE TOOK IT IN AND OF COURSE THEY SAY IT'S NOT COVERED. THIS IS BIG SAFETY ISSUES AND LOSS IT IN CURVE WHICH WAS SCARY. I DIDN'T PURCHASE CAR UNTIL 2017 SO NEVER HEARD OF RECALL AND SAME DEALER FIXED ANOTHER RECALL SO WHY DID THEY NOT FIX THIS RECALL AT THAT TIME OR MENTION THIS.

THE TRUCK WAS DRIVING SMOOTHLY AND I TURNED IT OFF, TEN MINUTES LATER THE TRUCK POWER STEERING WAS RIDICULOUSLY THOUGH I COULD BARELY DRIVE BACK HOME,STILL CAN'T USED THE TRUCK,CALLED THE DEALERSHIP AND TOLD ME THAT THIS TRUCK DOES HAS A ELECTRICAL POWER STEERING RECALL BUT THE MILEAGE WAS OVER 1000 MILES OF THE MILES THATS IN THE RECALL SYSTEM, COULDN'T IMAGINE IF THAT SITUATION HAPPENED WHILE I WAS ON THE HIGHWAY IT WOULD'VE OCCURRED AN ACCIDENT I DONT THINK ITS FAIR THAT THIS MODELS HAVE A RECALL AND THE DEALERSHIP ARE NOT DOING NOTHING ABOUT IT, I REALLY NEED SOME HELP I HAVE KIDS AND I CANNOT ENDANGER THEM BY THIS MISTAKE THE FABRICATORS DONE.

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV ADDED TO THE SAFETY RECALL TIRE LIST. THIS MODEL TIRE SHOULD BE UNDER REVIEW FOR ALL SIZES THAT ARE MANUFACTURED.

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV TIRES ADDED TO THE SAFETY RECALL TIRE LIST. THIS MODEL TIRE SHOULD BE UNDER REVIEW FOR ALL MANUFACTURED SIZES.

ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I FEEL THAT THE SPLITTING OF MY TIRES ARE A SAFETY HAZARD DUE TO MANUFACTURING DEFECTS. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV TIRES, AS WELL AS ALL OF THE OTHER SIZES OF THIS MODEL TIRE MADE BY COOPER, ADDED TO SAFETY RECALL TIRE LIST.