There are 50 owner-reported body & structure complaints for the 2011 Ford Explorerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim on the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired, and the dealer confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 116,035.
Loose/Detached Bilateral Exterior C-Pillar around the rear window. Both sides are lifted and very loose with the potential to cause driver to lose control if detached resulting in damage to other vehicles on the road or even a traffic collision… this is a safety defect
The contact owns a 2011 Ford Expedition. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts for the recall repair were not yet available. The contact stated that for two years, the dealer was repeatedly contacted; however, the contact was informed that the parts were not yet available. The manufacturer was contacted; however, the contact was informed that the parts were not available. The contact had not experienced a failure.
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was determined that the A-pillar trims needed to be replaced. The dealer informed the contact that the parts for the repair would not be available until December. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s side and passenger’s side A-pillar trims were loosened. The contact used super glue to perform a temporary repair. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side a-pillar trim pieces became disconnected. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V031000 (Structure); the VIN was included, but the vehicle had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 240,000.
The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver's side windshield trim detached. The vehicle was taken to the dealer where it was diagnosed with a fractured front windshield A-Pillar trim. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The vehicle was taken to the dealer and was inspected, and the vehicle passed the inspection. The failure later occurred, and the vehicle was taken back to the dealer; however, the contact was informed that the repair was not covered under the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 176,000.
Recall 24S02.EXTERIOR A-PILLAR APPLIQUE TRIM CLIP on Ford Explorer 2011 -Dealership: Pearson Ford, 10650 N Michigan Road, Zionsville IN 46077 -August 2024: I notified the Ford dealership that the rubbery part around the A-frame on drivers side windshield was coming off and there has been a recall on this part. They looked at it and said the part was on back order. -Over the next few months the rubbery part that attaches to window came completely off. -I continued to notify Ford dealership throughout the next several months, and they continue to say the part is on back order. -April 2025: After filing a google complaint, Tyler with customer service called back and said he will contact me when the A-frame is ordered and in the shop. [XXX]: I was on the highway and the right side A-frame (part of the body) completely flew off and hit the car behind me. May 26-29th, 2025: I have attempted several times to get ahold of someone at this dealership (text, phone messages), and no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Referencing Recall 24V031: A and B Pillar trim clips fail and cause cover to fly off while driving. * Puts driver and others at risk by part releasing from clips and flying off while driving. * I just lost my 4th one and have been waiting for parts at Corning Ford (530-824-5434) to fix this issue since August of 2024 when we originally took the vehicle in for repair. * After viewing my other cover, it is also near detaching and flying off without warning. * I feel the lack of attention and available parts for this recall is causing unnecessary risk to drivers and others on the road. PLEASE TAKE ACTION IN THAT FORD MOTOR COMPANY COMPLETES THIS RECALL AND FIXES OUR VEHICLE.
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the exterior A-pillar Trim detached. No warning light was illuminated. The local dealer was contacted and confirmed that the parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
In the 2021 Ford Explorer there are multiple leaks due to rain / water damage. The back of the trunk has a leak that has water running down the side into the third row seat it causes rust on to the spare tire, it’s causes fog to be on the inside of the car causing issues to see. There is also leaking in the front of the car that comes out through the light unit above all electric panel. This leaking is causing the ceiling lights to have issues, drips into the dashboard with all the electrical items causing the unit to short, which is where the rear camera display occurs.
The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the front windshield trim on the driver’s and the passenger’s side trims detached. The contact stated that due to the failure when it rained, the water filled up in the floorboard of the vehicle. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000. Parts distribution disconnect.
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated both the driver's side and passenger's side windshield exterior trims had detached from the vehicle. The vehicle was taken to the dealer, where the trims were removed from the vehicle to prevent a road safety hazard. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000. Parts distribution disconnect.
The contact owns a 2011 Ford Explorer. The contact stated that the front windshield A-pillar trim had become loosened. The contact glued the trim back in place. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000. Parts distribution disconnect.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026