2015 Ford Explorer Complaint Log

TOTAL FAILURE OF STEERING NO WARNING. DRIVING I-26 TURNED OFF TO GET GAS WITHOUT WARNING TOTAL LOSS OF STEERING.

WHILE DRIVING 30 MPH COMING UP ON A LEFT HAND TURN MY POWER STEERING WENT OUT, THE ADVANCE TRAC LIGHT CAME ON AND THE STABILITY LIGHT ALSO CAME ON MAKING IT REALLY HARD TO MAKE THE TURN. LUCKILY THERE WAS NO CARS TURNING ON MY RIGHT ALLOWING ME TO USE UP BOTH LANES. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD TURNING IT OFF FOR A COUPLE OF MINUTES WHILE I LOOKED TO SEE IF I HAD TURNED SOMETHING OFF. I STARTED IT AND EVERYTHING WAS FINE AS BEFORE.

I PURCHASED A NEW 2015 FORD EXPLORER. WITHIN A COUPLE OF MONTHS I NOTICED A SMELL IN THE CAR WHEN ACCELERATING OR GOING UP HILLS. I TOOK IT INTO THE DEALERSHIP AND THEY CONFIRMED THERE WAS A CARBON MONOXIDE LEAK AND REPAIRED IT. THE REPAIR WAS NOT EFFECTIVE AS THE LEAK WAS STILL THERE. I TOOK IT IN FOR A SECOND REPAIR FROM THE RELEASED TBS BUT IT STILL EMITS THE CM IN THE CABIN WHEN THE VEHICLE EXCEEDS 3K RMPS OR THE AC IS ON FULL BLAST.

AUGUST 19:IDENTIFIED 3 ERROR CODES, ONE OF WHICH WAS THE POWER STEERING. TECH. SAID VEHICLE WOULD BE VERY DIFFICULT TO STEER IF IT LOST POWER STEERING BECAUSE OF THE SIZE OF EXPLORER. SERVICE CHECKED WIRING AND CONNECTIONS, AND THEY HAD ALSO DRIVEN THE VEHICLE, BUT THEY NEEDED MORE TIME WITH THE VEHICLE. AUGUST 28: ON A CLEAR, WARM DAY AT ABOUT 1:00 PM, DRIVING 6 PEOPLE IN THE EXPLORER ON THE EXPRESSWAY WHEN WE STARTED EXPERIENCING PROBLEMS. CHIMING NOISES WERE HEARD INITIALLY, THEN INTERMITTENTLY. THE DASHBOARD LIGHTS STARTED BLINKING ON AND OFF. THE ENTIRE DASHBOARD THEN WENT BLACK, THEN INTERMITTENTLY ON WITH THE SPEEDOMETER GOING BACK AND FORTH FROM 0 TO AROUND 75, THEN BLACKING OUT AGAIN. LEFT HAND SIDE OF DASHBOARD DISPLAYED BRAKE SYSTEM WARNING SYMBOL AND LOW TIRE PRESSURE WARNING SYMBOL. THE AIR CONDITIONING AND RADIO WENT OFF. AWD OFF MESSAGE APPEARED ON LEFT SIDE OF DASHBOARD. RIGHT HAND SIDE OF DASHBOARD DISPLAYED: STABILITY CONTROL, STABILITY CONTROL SYSTEM OFF & FRONT AIR BAG SYMBOLS. MAXIMUM HEAT STARTED POURING OUT OF VENTS. ABS SYMBOL APPEARED AND RIGHT HAND SIGNAL CAME ON. SERVICE ADVANCE TRAC MESSAGE WAS ALSO DISPLAYED AT SOME POINT. THIS PROBLEM EPISODE LASTED AT LEAST 4 MINUTES WHILE WE WERE DRIVING. WE TOOK PICTURES OF THE DASHBOARD AND VIDEOTAPED PART OF THIS EPISODE. SEPTEMBER 13: SERVICE TECHS CAN'T DUPLICATE PROBLEM, THE FORD HOTLINE ENGINEER SUGGESTED THAT THE SERVICE DEPT ATTACH A FLIGHT RECORDER TO CAR IN AN EFFORT TO RECORD ACTIVITY IF THE PROBLEM REOCCURS WHILE DRIVING. CELL PHONE WON'T SYNC WITH THE CAR SINCE THE LAST INCIDENT ON AUG 28TH. SERVICE TECH EXPLAINED THAT THIS A NETWORK PROBLEM AND FLIGHT RECORDER WORKED OFF THE NETWORK, THEREFORE FLIGHT RECORDER WOULD BE USELESS . THE SERVICE TECH INFORMED THE FORD ENGINEER THAT THEY WOULD NOT BE INSTALLING THE FLIGHT RECORDER BECAUSE IT WOULD BE INEFFECTIVE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 60 MPH, THE NO KEY DETECTED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400. UPDATED 10/06/16*LJ *TR

AS I WAS DRIVING HOME FROM WORK. I MADE A RIGHT HAND TURN (AT A STOP LIGHT)AND HEARD A "THUMP" I GOT OUT TO INVESTIGATE AND THEIR WAS MY FRONT AXLE (FROM WHAT I WAS TOLD) WAS ON THE GROUND! LUCKY FOR ME I WAS ON A SIDE STREET OR THE OUTCOME COULD OF BEEN A DISASTER.

CARBON MONOXIDE COMING INTO THE VEHICLE CALLED THE DEALER THEY DONT WANT TO INVESTIGATE THE PROBLEM CALLED THE DEALER ABOUT RECALL THEY SAID THERE IS NOTHING ON RECALL

WE HAVE EXHAUST PROBLEMS IN OUR VEHICLE. WE DO UNDERSTAND THAT MANY OTHER EXPLORER OWNERS HAVE SIMILAR PROBLEMS, BUT NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM YET. THE LAST TIME WE WERE AT THE DEALERS FOR REPAIR, MAY 19, 2017, WE WERE TOLD THAT THEY HAVE BACKORDERED PARTS FOR TSB- 16-0166. WE STILL HAVE NOT HEARD FROM THE DEALER. MY WIFE GETS SORE THROATS AND BURNING EYES WHEN IN THE VEHICLE. THE VEHICLE GETS THE EXHAUST FUMES INSIDE. THE STRONGEST IS WHEN GOING UPHILL OR A FAST START. ALSO, WHEN STOPPED IN ONE SPOT FOR LONG. WE HAVE TO DRIVE WITH THE WINDOWS OPEN TO AIR THE VEHICLE OUT VERY OFTEN. SOMETIMES THE CAR INTERIOR SMELLS AND OUR CLOTHES SMELL. CAN ANYTHING BE DONE ABOUT THIS PROBLEM? IT IS A VERY EXPENSIVE VEHICLE THAT IS MAKING US SICK. SOME INVOICES ATTACHED. OTHERS WOULD NOT GO THROUGH CORRECTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

I SMELL GASOLINE INSIDE THE CABIN OF MY VEHICLE AND IT HAS MADE ME SICK ON SEVERAL OCCASSIONS.

FUMES IN CABIN WHEN ACCELERATION OR CLIMBING UPHILL GRADES. SMELL COMES INTO EXPLORER WHEN AC IS ON WITH RECIRCULATE AIR IS ON. THIS FUMES ARE BAD, CAUSING VERY SICK STOMACH, BURNING IN THROAT AND NOSE. I'M 66 YEARS OLD AND THIS SMELL MAKES ME FEEL REAL SICK, BURNS MY THROAT AND EYES. A ALLOVER SICK FEELING, RED FACE HARD TO BREATH, DIZZY FEELING. WE ROLL WINDOWS DOWN AND SOMETIME WE PULL OVER AND EXIT THE CAR TO GET AIR!! THE SMELL IS GETTING WORSE, WE HAD THE EXPLORER FOR A YEAR AND IT IS AWFUL. I'M AFRAID TO BE IN CAR BY MYSELF SO OUR NEW CAR DON'T GET MUCH USE. MAKE BIG PAYMENTS AND CAN'T USE IT. THIS WAS OUR RETIREMENT CAR, NOW ALL WE HAVE IS A CAR WE CAN'T USE BECAUSE IT MIGHT KILL US WITH ALL THESE FUMES!!

LOOK AT VIDEO LINK @ CBS DETROIT RADIO "VIDEO" -2015 FORD EXPLORER PROBLEMS- ALSO YOU TUBE. (2015 FORD EXPLORER PROBLEMS) HTTP://DETROIT.CBSLOCAL.COM/VIDEO/CATEGORY/NEWS/3563437-COUPLE-SAYS-THEIR-SUV-IS-PUTTING-THEIR-LIVES-AT-RISK/

AUGUST 10-OCTOBER 20TH: NUMEROUS FAULT CODES APPEARED ON DASH: TERRAIN MANAGEMENT FAULT LIGHT APPEARED ON DASHBOARD, THEN THE ENTIRE DASHBOARD WENT BLACK, THE AIR CONDITIONING STOPPED, THE RADIO TURNED OFF, THE TERRAIN MANAGEMENT CONTROL KNOB WAS NO LONGER LIT. SUDDENLY, VERY HOT AIR STARTED POURING OUT OF ALL VENTS WITH WHAT SEEMED LIKE MAXIMUM FAN SPEED. FOR 34 OUT OF 60 DAY PERIOD (6 OCCURRENCES AND 6 VISITS TO DEALERSHIP), FORD KEPT VEHICLE AND TRIED TO DETERMINE THE CAUSE. THEY WERE UNABLE TO RETRIEVE ANY ERROR CODES OR DUPLICATE THE PROBLEM. PROVIDED DETAILS AND PICTURE FROM MY CELL PHONE OF ERROR MESSAGES TO SERVICE DEPT. AUGUST 28: WE WERE DRIVING 6 PEOPLE IN THE EXPLORER ON THE EXPRESSWAY WHEN WE STARTED EXPERIENCING PROBLEMS. CHIMING NOISES WERE HEARD INITIALLY, THEN INTERMITTENTLY. THE DASHBOARD LIGHTS STARTED BLINKING ON AND OFF. THE ENTIRE DASHBOARD THEN WENT BLACK, THEN INTERMITTENTLY ON WITH THE SPEEDOMETER GOING BACK AND FORTH FROM 0 TO AROUND 78, THEN BLACKING OUT AGAIN. LEFT HAND SIDE OF DASHBOARD DISPLAYED BRAKE SYSTEM WARNING SYMBOL AND LOW TIRE PRESSURE WARNING SYMBOL. THE AIR CONDITIONING AND RADIO WENT OFF. AWD OFF MESSAGE APPEARED ON LEFT SIDE OF DASHBOARD. RIGHT HAND SIDE OF DASHBOARD DISPLAYED: STABILITY CONTROL, STABILITY CONTROL SYSTEM OFF & FRONT AIR BAG SYMBOLS. MAXIMUM HEAT STARTED POURING OUT OF VENTS. ABS SYMBOL APPEARED AND RIGHT HAND SIGNAL CAME ON. SERVICE ADVANCE TRAC MESSAGE WAS ALSO DISPLAYED AT SOME POINT. THIS PROBLEM EPISODE LASTED AT LEAST 4 MINUTES WHILE WE WERE DRIVING. WE TOOK PICTURES OF THE DASHBOARD AND VIDEOTAPED PART OF THIS EPISODE. *TR

MY WIFE AND I PARK OUR 2015 FORD EXPLORER XLT IN THE PARKING AREA IN FRONT OF OUR HOUSE. IN ORDER TO GO ANYWHERE, WE NEED TO BACK IT OUT OF ITS PARKING SPOT, REVERSE-TURN TO THE RIGHT, APPLY THE BRAKES, PUT THE VEHICLE IN DRIVE, AND FINALLY DRIVE FORWARD ON THE DRIVEWAY UNTIL REACHING THE STREET. THIS MORNING, MY WIFE PLANNED TO GO TO THE STORE. SHE ENTERED THE VEHICLE, STARTED IT, PUT IT IN REVERSE, AND PROCEEDED TO BACK OUT OF THE PARKING SPOT. AS USUAL, SHE APPLIED THE BRAKES TO STOP THE CAR AND PUT IT IN DRIVE, BUT UNFORTUNATELY, THIS MORNING THE BRAKES DID NOT RESPOND. SHE APPLIED THE BRAKES A FEW MORE TIMES TO NO AVAIL. AFTER THAT DID NOT WORK, SHE APPLIED THE EMERGENCY BRAKE, WHICH DID NOT DO ANYTHING EITHER. FINALLY, SHE TURNED OFF THE ENGINE AND PUT THE CAR IN PARK, WHICH DIDN'T DO ANYTHING EITHER. SHE ENDED UP DOING A U-TURN IN REVERSE. MY OTHER TRUCK WAS PARKED TO THE RIGHT OF WHERE THE FORD EXPLORER WAS PARKED, SO ONCE THE FORD EXPLORER REACHED MY PARKED TRUCK AND COLLIDED WITH IT, THE FORD EXPLORER FINALLY STOPPED. IN ADDITION TO MY WIFE, OUR TWO SONS AGED 6 AND 8, WERE INSIDE THE VEHICLE WITH HER WHEN THIS HAPPENED. WE HAVE ATTACHED A PHOTO OF THE FORD EXPLORER COLLIDED ONTO MY PARKED TRUCK (A FORD F150), WHICH IT HAD TO DO IN ORDER TO STOP AND NOT COLLIDE INTO ANYTHING OR ANYONE ELSE. THE MAIN REASON WE GOT A FORD EXPLORER IS BECAUSE WE BELIEVED IT WOULD BE A STURDY SUV THAT WOULD KEEP MY WIFE AND KIDS SAFE, SO THIS INCIDENT IS EXTREMELY CONCERNING. THE CAR IS ALMOST NEW WITH APPROXIMATELY 12,000 MILES AND WE HAVE HAD ALREADY HAD TO TAKE IT INTO THE REPAIR SHOP APPROXIMATELY EIGHT TIMES. WE HAVE ASKED FORD TO REPLACE IT, BUT THEY HAVE NOT BEEN WILLING TO DO SO, WHICH IS WHY WE ARE ESCALATING THIS MATTER TO REGULATING AGENCIES FOR RESOLUTION AS WELL AS OUT OF CONCERN FOR OTHER FAMILIES WHO MAY HAVE HAD A SIMILAR EXPERIENCE.

1ST. STEERING NEEDS SERVICE WARNINGS, TOOK TO DEALER THEY COULD NOT REPLICATE MESSAGE AND GET A COMPUTER CODE, 3 DAYS IN THE SHOP. 2ND POWER STEERING COMPLETELY WENT OUT WHILE DRIVING ON THE HIGHWAY, DIFFICULT TO STEER & MAKE TURNS, GOT IT TO THE DEALER THEY SAW THE PROBLEM, HOWEVER, AFTER TURNING OFF CAR THEY COULD NOT REPLICATE AND GET A COMPUTER CODE, COULD NOT GET APPROVAL FROM FORD TO REPAIR. 10 DAYS IN SHOP THIS TIME, PICKED UP & NOT REPAIRED. TOLD TO RETURN WHEN HAPPENS AGAIN, NOW DRIVING AN UNSAFE CAR. DEALER HELPFUL, FURNISHED RENTAL CAR, NO APPROVAL FROM FORD CO. FOR WARRANTY REPAIRS WITH OUT COMPUTER CODES, MAYBE SOMETHING IS WRONG WITH THE COMPUTER ALSO!

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 70 MPH, AN EXHAUST ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE HIGHER THE SPEED OF THE VEHICLE, THE MORE THE ODOR INTENSIFIED. IN ADDITION, THE ODOR SMELLED LIKE BURNING OIL, SIMILAR TO OIL BEING BURNED ON THE EXHAUST MANIFOLD. BOGGUS FORD OF HARLINGEN, TEXAS WAS MADE AWARE OF THE ODOR AND STATED THAT THE VEHICLE WAS OUT OF THE 36,000 MILE WARRANTY. THE DEALER ALSO STATED THAT THE EXTENDED WARRANTY WOULD NOT COVER THE COST OF THE REPAIR AND THAT THE TAIL PIPES AND REAR FENDERS WERE THE AFFECTED PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND TRANSFERRED THE CONTACT TO NHTSA AFTER STATING THAT THE FAILURE WAS BEING INVESTIGATED. THE FAILURE MILEAGE WAS 52,000. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS

AT LEAST ON FOUR OCCASIONS (FIRST TIME IN SEPTEMBER 2015 IN FLORIDA), WHILE DRIVING (ON HIGHWAY & CITY STREETS) , SUDDENLY LOST POWER STEERING. HAD WARNINGS AND ICONS DISPLAYED INCLUDING "SERVICE ADVANCE TRAC" AND "STEERING ASSIST FAULT." VEHICLE WAS DIFFICULT TO MANEUVER. UPON TURNING VEHICLE OFF THEN ON, MESSAGES WERE EXTINGUISHED AND POWER STEERING WAS RESTORED. THIS PRESENTS A DANGEROUS SITUATION FOR THE DRIVER.

MY 2015 FORD EXPLORER GIVES OFF EXHAUST GAS THAT ENTERS THE CABIN UNDER ACCELERATION TO HIGHWAY SPEEDS AND HAS MADE PASSENGERS IN MY CAR SICK AND VOMIT. THE PROBLEM STARTED IMMEDIATELY AFTER I BOUGHT THE CAR AND AS OF TODAY THE DEALER CANNOT FIX THE PROBLEM. I HAVE HAD IT BACK TO THE DEALER NUMEROUS TIMES AND HAVE CONTACTED FORD CUSTOMER CARE CENTER WITHOUT SUCCESS. THEY SAY THE CAR IS FIXED BUT STILL SMELLS. THE DEALER TELLS ME THEY HAVE BEEN IN TOUCH WITH FORD AND STILL NO REMEDY. ITS ALMOST LIKE THEY ARE WAITING FOR THE WARRANTY TO RUN OUT SO THEY CAN FORGET ABOUT THIS PROBLEM. MY BROTHER HAS AN EXPLORER POLICE VEHICLE AND ON A RECENT TRIP WITH HIM IN HIS CAR HIS DID THE EXACT SAME THING.

MY VEHICLE HAS HAD AN EXHAUST SMELL UNDER ACCELERATION SINCE NEW. AFTER APPROXIMATELY 9 MONTHS IT STARTING GETTING REALLY BAD. I TOOK IT TO THE DEALERSHIP BEGINNING OF AUGUST AND THEY COMPLETED THE TECH BULLETIN BUT WAS NOT FIXED SO I TOOK IT BACK. THE DEALER TOLD ME THEY WORKED ON IT FOR 3 DAYS WITH TECHNICAL SERVICE FROM FORD MOTOR HEADQUARTERS BUT COULD NOT FIX IT AND TOLD ME IT WAS SAFE TO DRIVE AND GAVE ME BACK THE VEHICLE. WHEN I PICKER UP THE VEHICLE MY RECEIPT STATED "COULD NOT VERIFY PROBLEM", (THAT IS A MAJOR COVER-UP) BY THE DEALER FROM LIABILITY. I FILED COMPLAINT WITH FORD AND TOOK IT TO ANOTHER DEALERSHIP. THEY VERIFIED THE PROBLEM AND HAVE HAD IT TWICE MORE AND REPLACED THE EXHAUST AND RESEALED THE BODY SEAMS BUT THE SMELL IS STILL THERE. I HAVE BEEN IN CONTACT WITH FORD BUT KEEP GETTING THE RUN AROUND AND TOLD I HAVE TO TAKE IT BACK TO THE DEALER BUT THE DEALER TELLS ME THEY HAVE DONE EVERYTHING TO TRY AND FIX IT. MY MAIN COMPLAINT IS THAT THIS IS A LEASE VEHICLE SO IT BELONGS TO FORD, THEY SHOULD JUST TAKE THEIR VEHICLE BACK AND RELEASE ME FROM MY LEASE SINCE THEY CANNOT FIX THEIR VEHICLE. FORD TELLS ME THAT THEY FILED THE PAPERWORK FOR THE LEMON LAW BUT I NEED TO TAKE IT BACK TO THE DEALER AGAIN AND AGAIN. I JUST PICKED IT UP SATURDAY AND THIS IS MONDAY AND FORD SAYS TAKE IT BACK TO THE DEALER AND FORD WILL CALL ME ON FRIDAY. I DON'T KNOW WHY I HAVE TO KEEP TAKING IT BACK TO DEALER WHEN DEALER STATES THEY CANNOT FIX IT.

THE CAR HAS A STRONG SMELL OF EXHAUST IN THE CABIN WHEN ACCELERATING HARD.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, EXHAUST ODORS AND FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS AND THE AIR CONDITIONER INLET AND MUFFLERS WERE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE HVAC MODULE WAS REPROGRAMMED AND THE UNDERBODY OF THE VEHICLE WAS RE-COATED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,994.

INTENSE EXHAUST ODOR, ESPECIALLY WHEN ACCELERATING. WINDOWS MUST BE ROLLED DOWN TO BE ABLE TO BREATHE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT CARBON MONOXIDE ENTERED THE VEHICLE WHILE THE VEHICLE WAS IDLING AND BEING DRIVEN. THE FAILURE OCCURRED WITHIN LESS THAN A YEAR OF OWNING THE VEHICLE. THE CONTACT WAS NAUSEOUS, LIGHT HEADED, AND BECAME ILL. A PASSENGER SUFFERED MEMORY LOSS AND TWO STROKES WITHIN MONTHS OF BEING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER (GARY YEOMANS FORD LINCOLN, 1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342). THE DEALER STATED THAT SEVERAL REPAIRS WERE COMPLETED, BUT THERE WAS NO CARBON MONOXIDE TESTING. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA17002 (STRUCTURE, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 25,499.

ABOUT A YEAR AFTER PURCHASING VEHICLE NOTICED A STRANGE ODOR IN THE CABIN, SEEMED WORSE ON ACCELERATION AND WHEN WINDOWS CLOSED. THOUGHT HAD AN EXHAUST LEAK. I WORK IN A SERVICE SHOP SO I INSPECTED FOR EXHAUST LEAKS BEFORE TAKING TO DEALER AND DID NOT NOTICE ANY. DID NOTICE A SEAL LEAKING ON THE EXHAUST AND HAD THE DEALER REPAIR THAT UNDER WARRANTY. WHEN DROPPED OFF THE VEHICLE FOR THE WARRANTY REPAIR I DID MENTION TO THEM THE SMELL. I WAS TOLD THE TECHNICIAN DID NOT NOTICE ANY SMELL AFTER THE SEAL WAS REPLACED. INTERMITTANTLY WE ARE STILL GET THE "EXHAUST" SMELL IN THE CABIN. OCCASIONALLY I WILL ALSO GET NAUSEATED AFTER AWHILE ESPECIALLY IF SITTING IN THE PASSENGER SEAT.

DRIVING HOME FROM COTTAGE, APPROXIMATELY 200KM, AS I WAS APPROACHING MY HOUSE (MAYBE 300 YARDS AWAY), I TURNED LEFT, HEARD A "CLUNK" AND FRONT RIGHT WHEEL STARTED TO SHAKE. AS I PULLED INTO MY DRIVEWAY I NOTICED 4 OUT OF 5 FRONT BOLTS HOLDING MY WHEEL HAD SHEARED OFF. THESE ARE ORIGINAL FACTORY WHEELS. ALL SERVICE HAS BEEN DONE BY FORD DEALER.

STRONG ODOR OF EXHAUST FUMES ENTER CABIN WHEN GAS PEDAL IS PUSHED HARD WHEN ENTERING FREEWAY AND AIR CONDITIONER IS ON AND SET AT RECIRCULATE. IT HAPPENS EVERY TIME I ENTER THE FREEWAY AT END OF ENTRANCE RAMP. I AM FORCED TO OPEN THE WINDOWS WHILE DRIVING TO MAKE THE FUMES GO AWAY.

FUME IN THE CABIN ON ACCELERATION FORD WORKED ON THE PROBLEM TWO TIME BUT THE PROBLEM HAS BEEN GETTING WORSE AS TIME GOES BY. CITY HIGHWAY MAKES NO DIFFERENCE

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A LOUD BANGING NOISE AND GLASS FELL FROM THE SUN ROOF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,900. THE VIN WAS UNAVAILABLE.

WHILE DRIVING MY CAR WITH MY SEVEN YEAR OLD IN THE THIRD ROW SEAT, THE SEATS STARTED "STOWING" AND ALMOST CRUSHED HIM. I HAD GROCERIES IN THE BACK THAT SHIFTED AND HIT THE UNCOVERED DISPLAY THAT SELECTS SEAT MODE. THE SEATS DO NOT STOP FOLDING IF THERE IS SOMETHING OR SOMEONE IN THEM. THIS IS ENTIRELY UNSAFE AND NEEDS TO BE CORRECTED BEFORE A CHILD IS KILLED.

THERE IS A STRONG ODOR OF EXHUAST FUMES INSIDE THE CAR WHEN RUNNING THE AC AND ACCELERATING THE VEHICLE. IT IS SO STRONG THE WINDOWS HAVE TO BE PUT DOWN TO BREATH COMFORTABLELY.

I PURCHASED MY 2015 FORD EXPLORER IN APRIL 2015. THE FIRST DAY I DROVE IT I NOTICED A STRONG ODOR COMING FROM THE VENTS DURING HARD ACCELERATION. I THOUGHT IT WAS BECAUSE IT WAS A NEW VEHICLE AND NEEDING TO BE "BROKEN IN". AFTER ABOUT 4 WEEKS, I STILL NOTICED THE ODOR. I TOOK IT INTO THE DEALERSHIP AND WAS TOLD THEY DIDN'T KNOW WHAT WOULD BE CAUSING IT AND DIDN'T HAVE AN ANSWER AS TO HOW TO FIX IT. TWO MONTHS LATER THE SMELL WAS UNBEARABLE SO I RETURNED TO THE DEALERSHIP. AT THIS POINT, I HAD ONE TECHNICIAN INFORM ME OF SIMILAR ISSUES HE HAD HEARD OF BUT THEY HAD NO INFORMATION FROM FORD FOR A SOLUTION. IN AUGUST 2015, I RETURNED TO THE DEALERSHIP ONCE AGAIN AND THIS TIME WAS TOLD THERE HAD BEEN A TSB RELEASED BY FORD. THEY KEPT MY VEHICLE FOR 2 WEEKS AND PERFORMED THE REPAIRS BASED ON THE TSB. I DROVE IT OUT OF THE SERVICE DEPT AND IMMEDIATELY NOTICED THE ODOR UPON ENTERING THE HIGHWAY. I FIGURED THERE WAS NOTHING MORE I COULD DO SO I PUT THE SITUATION ON THE BACK BURNER UNTIL A FEW MONTHS AGO. AT THIS POINT, THE ODOR HAPPENED ON EVERY ACCELERATION AND WOULD LINGER IN THE CABIN FOR QUITE SOME TIME. IN MAY 2016, I WENT TO THE DEALERSHIP AND WAS TOLD THEY HAD DONE ALL THEY COULD AND FOR ME TO CONTACT FORD MOTOR COMPANY. I DID AND SINCE THEN,UNDER THAT REQUEST OF A FORD MOTOR COMPANY REP, I'VE HAD TO RETURN THE VEHICLE TO THE SHOP ON 3 SEPARATE OCCASIONS OF WHICH THEY HAVE KEPT MY VEHICLE FOR A WEEK AT A TIME TO PERFORM DIFFERENT "ATTEMPTS" TO FIX THE PROBLEM. NONE OF WHICH HAVE PROVIDED A SOLUTION. ALL OF THESE TIMES, HAVING TO TAKE PERSONAL TIME OFF WORK TO DROP OFF/PICK UP VEHICLE. I AM STILL HAVING THE PROBLEM AND THEIR (FMC) NEXT SUGGESTION IS GOING TO BE HAVING A FIELD SERVICE ENGINEER "FLOWN" IN TO LOOK AT MY VEHICLE. I'M LEFT FEELING LESS THAN CERTAIN A SOLUTION IS NEAR AND I'M JUST GETTING THE RUN AROUND.

EXHAUST FUMES ARE LEAKING INTO PASSENGER CABIN, PARTICULARLY AFTER ACCELERATION

EXHAUST FUMES ENTERING INSIDE CAR WHEN AIR CONDITION IS ON. HAD CAR SERVICED TOLD FORD DEALER OF PROBLEM, THEY CHANGED AIR FILTER STILL HAVE PROBLEM.NOW IT IS ALL OVER NEWS THERE IS NO FIX FOR THIS PROBLEM. DOSNT MATTER WHETHER CAR IS IN MOTION OR NOT.

MY SON WAS SITTING IN THE BACK LEFT SEAT AND HE GOT STRANGLED INTO THE MIDDLE SEAT BELT. IT LOCKED AND WOULD NOT RELEASE MAKING THE STRANGULATION MORE TIGHT. I THEN HAD TO CUT THE BELT. THIS IS A HUGE SAFETY ISSUE. WE WERE STATIONARY IN THE DRIVEWAY , LUCKILY I WAS STILL HOME AND WAS ABLE TO CUT THE BELT. IF I WAS NOT, I WOULD HAVE HAD TO CALL 911.

I HAVE A VERY STRONG SULFER OR EGG SMELL COMING FROM INSIDE THE CAR WHILE DRIVING, I ALWAYS THOUGHT IT WAS THE CAR IN FRONT OF ME BUT NOW THAT I SEE THE REPORTS I BELIEVE IT MAY BE MY OWN EXHAUST FUMES COMING INSIDE THE CAR, IT IS WORSE IN THE SUMMER TIME WHEN IT'S REALLY HOT WITH THE A/C ON.

WHEN I TURN THE VEHICLE ON WITH THE AIR CONDITIONING ON, AN UNPLEASANT SMELL COMES THROUGH THE VENTS. I HAVE CHANGED THE AIR FILTER, CABIN AIR FILTER, AND USED A SPRAY TO CLEAN THE VENTS. THE SPRAY SMELL OVERPOWERED THE UNPLEASANT SMELL FOR ABOUT 3-4 DAYS. THE UNPLEASANT SMELL IS BACK. I RECENTLY BECAME AWARE OF THE NHTSA'S INVESTIGATION INTO THE EXHAUST LEAK INTO THE CABIN WHICH MOST LIKELY IS THE PROBLEM I AM EXPERIENCING. I OFTEN HAVE MY CHILDREN IN THE VEHICLE WITH ME AND AM STARTING TO GET CONCERNED ABOUT WHAT EFFECT THE FUMES COULD HAVE ON THEM.

I RECENTLY CAME ACROSS AN ARTICLE ABOUT EXHAUST FUMES INSIDE THE 2015 FORD EXPLORER. THIS IS WHAT MY WIFE AND I EXPERIENCED. I HOPE THIS HELPS IN YOUR REVIEW IN A POTENTIAL RECALL OF THIS VEHICLE. IN AUGUST 2014 WE PURCHASED A NEW FORD EXPLORER 2015 XLT. CURRENTLY HAVE APPROXIMATELY 40K MILES ON IT. WHEN EITHER OF US ACCELERATE TO ENTER A FREEWAY QUICKLY, OR DRIVE UP A HILL THERE IS A STRONGER ODOR OF EXHAUST FUMES INSIDE THE CAR. OF COURSE WE OPEN THE WINDOWS, BUT MY WIFE IS ASTHMATIC AND IT GREATLY AFFECTS HER BREATHING AND OTHER ASTHMA SYMPTOMS INCLUDING COUGHING, WHEEZING AND NEEDING TO USE A 'RESCUE' INHALER. THIS OCCURS DURING THE WINTER AS WELL AS WHEN THE AC IN ON. WE LOVE OUR BEAUTIFUL FORD EXPLORER AND ARE TROUBLED BY THIS PROBLEM, BUT BELIEVE THIS IS A SERIOUS FAULT AND SHOULD JUSTIFY A RECALL.

2015 FORD EXPLORER - WHEN ACCELERATING ONTO HIGHWAY AND SPEED IS ACHIEVED, THE DRIVER CABIN FILLS WITH EXHAUST FUMES THAT SMELL LIKE ROTTEN EGGS AND CAUSES EYE AND NOSE IRRITATION AND DIZZINESS. WINDOWS HAVE TO BE LOWERED TO GET FRESH AIR IN CAR. FORD DEALER MADE REPAIR AS DIRECTED ON TSB 14-0130. THE NEXT DAY AFTER THE REPAIR AND WHEN ACCELERATING ONTO HIGHWAY AND SPEED WAS ACHIEVED, THE DRIVER CABIN STILL FILLED WITH EXHAUST FUMES THAT SMELL LIKE ROTTEN EGGS AND CAUSES EYE AND NOSE IRRITATION AND DIZZINESS. AGAIN, I HAD TO LOWER THE WINDOWS TO GET FRESH AIR IN CAR. THEREFORE, THE TSB 14-0130 DID NOT SOLVE THE PROBLEM. I AM CONCERNED THAT THE EXHAUST ENTERING THE CABIN IS EXPOSING MY FAMILY AND MYSELF TO HARMFUL FUMES AND POSSIBLE RESIDUE IN THE PASSAGER COMPARTMENT.

TL* THE CONTACT OWNED A 2015 FORD EXPLORER. WHILE DRIVING 25 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.

I SMELL EXHAUST FUMES WITHIN THE CAB OF THE VEHICLE WHENEVER I ACCELERATE QUICKLY. IT HAS HAPPENED AT LOW SPEEDS WITH QUICK ACCELERATION, WHEN PASSING VEHICLES OR CLIMBING HILLS. I HAVE HAD THE VEHICLE SINCE JANUARY, HOWEVER, I HAVE NOT YET HAD THE DEALER LOOK AT THE ISSUE.

TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 30 MPH, A FUEL ODOR EMITTED FROM THE AIR VENTS IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,900.

AFTER HEAVY ACCELERATION, THE CABIN HAS A STRONG FOUL SULFUR ODOR THAT IS UNBEARABLE. WE HAVE HAD IT IN TO A FORD DEALERSHIP TO HAVE BOTH TSB'S PERFORMED - THE SECOND TOOK 5 DAYS! - AND IT STILL HAS NOT CHANGED. DISGUSTING SMELL. THIS HAPPENS WHEN WE ACCELERATE AS ON TO THE HIGHWAY OR TO PASS IN CHALLENGING SITUATIONS. I ONLY HAVE TO PRESS THE GAS PEDAL ABOUT HALF WAY DOWN FOR 4-5 SECONDS AND THE SMELL IS OVERWHELMING. ACTIVATING THE TURBO CHARGERS FOR ANY LENGTH OF TIME BRINGS THIS SMELL INTO THE CABIN. THEN ALL OF THE WINDOWS HAVE TO GO DOWN TO CLEAR THE SMELL. MY MOTHER CAN'T TAKE THIS ANYMORE AND MY WIFE COMPLAINS OF HEADACHES. THIS HAS BEEN AN ONGOING PROBLEM FOR A YEAR AND A HALF.

EXPLORER HAS TERRIBLE EXHAUST SMELL UPON ACCELERATION.

WHEN MY 2015 FORD EXPLORER IS UNDER HEAVY ACCELERATION SUCH AS TOWING OR PASSSING, I CAN SMELL A VERY STRONG ODOR OF SULPHER OR CONVERTOR FUMES IN THE CABIN. IT IS WORSE WITH THE FRESH AIR VENT AND IS LESS WITH THE RECIRCULATION. THE REAR A/C IS OFF AND I HAVE 4400 MILES ON THE VEHICLE. I CALLED MY LOCAL FORD DEALER AND THEY HAVE NO PAST COMPLAINTS OF THIS NATURE AND DO NOT KNOW WHAT IT MAY BE. I ALSO HAD A PROBLEM WHEN I WAS MAKING THE HIGH ACCELERATION TO DUPLICATE THE PROBLEM AND NOTICED THE STEERING WHEEL JERKING UNDER TORQUE. I DRIVE FRONT WHEEL DRIVE POLICE VEHICLES FOR A LIVING AND NEVER HAD THIS HAPPEN WHERE YOU BETTER BE HANGING ON WITH BOTH HANDS.

I JUST READ AN ARTICLE ABOUT FORD EXPLORER EXHAUST ODOR POTENTIAL CONCERNS SENT TO NHTSA. I OWN A 2015 FORD EXPLORER XLT WITH ABOUT 11,500 MILES. ON TWO OCCASIONS I HAVE ENCOUNTERED THE EXHAUST ODOR IN THE VEHICLE CABIN. IN BOTH INSTANCES THIS OCCURRED DURING NEAR WIDE-OPEN-THROTTLE ACCELERATION WHILE MERGING ONTO AN INTERSTATE HIGHWAY. THE ODOR IS AN EXHAUST ODOR WITH AN ADDITIONAL "ROTTEN EGG" ODOR CHARACTERISTIC WHICH IS INDICATIVE OF AN OVER-RICH FUEL CONDITION THAT LIKELY OCCURS AT WIDE-OPEN-THROTTLE. I HAVE NOT SMELLED THIS ODOR AT ANY OTHER TIMES, WHICH I SUSPECT IS BECAUSE I HARDLY EVER ACCELERATE SO INTENSELY. I HOPE THIS WILL BE A LITTLE HELPFUL IN YOUR REVIEW OF WHETHER THIS IS AN ISSUE OR NOT. I AM A HAPPY LIFETIME OWNER OF FORD VEHICLES AND I HAVE GREAT RESPECT FOR THE FORD MOTOR COMPANY, SO I AM NOT COMPLAINING,BUT WANTING TO HELP.

UPON HARD ACCELERATION, SUCH AS TRYING TO GET ON THE INTERSTATE HIGHWAY OR GOING UP A HILL WHILE PULLING A TRAILER, EXHAUST FUMES ARE GETTING INTO THE PASSENGER CABIN. YOU CAN SMELL AN ODOR SIMILAR TO SULFUR OR LIKE SOMEONE STRUCK A KITCHEN MATCH. THIS IS MOST NOTICEABLE WHEN THE FRONT AND REAR AC UNITS ARE RUNNING. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP TWICE AND THE TSB REPAIRS HAVE BEEN DONE ON THE VEHICLE BUT THE FUMES ARE STILL GETTING INTO THE CABIN. THE LAST TIME I HAD IT IN TO THE DEALER, I HAD ONE OF THE MECHANICS RIDE WITH ME WHILE I GOT ON THE INTERSTATE. HE NEVER WOULD SAY THAT HE SMELLED THE ODOR OF THE EXHAUST BUT IF I COULD SMELL IT, HE CERTAINLY COULD HAVE AS WELL. THE ODOR IS OFFENSIVE AND BOTHERSOME BUT THE CARBON MONOXIDE THAT IT CONTAINS IS POISONOUS. I'VE LOOKED ONLINE AND THERE ARE MANY POST TO VARIOUS WEBSITES POSTED BY OWNERS THAT HAVE THE SAME PROBLEM. FORD SHOULD BE MADE TO CORRECT THIS PROBLEM.

DURING HARD ACCELERATION WHILE THE AIR CONDITIONING IS ON, A FOUL ODOR ENTERS THE PASSENGER CABIN. (SUCH AS PASSING ANOTHER VEHICLE OR GOING UP A HILL.) THIS HAPPENS EVERY TIME I DRIVE THE VEHICLE IN WARM WEATHER AND RUN THE AC. SO IT'S AN ON-GOING CONDITION, NOT A ONE TIME EVENT.

I BOUGHT THE CAR IN SEPTEMBER OF 2015 AND NOTICED UPON HARD ACCELERATION SUCH AS ENTERING THE INTERSTATE OR PASSING A CAR THERE IS A SMELL OF EXHAUST THAT COMES INTO THE CABIN AREA AND IN ORDER TO RELIEVE THE SMELL THE WINDOWS NEED TO BE CRACKED A LITTLE BIT AND THIS ONLY HAPPENS UPON HARD ACCELERATION.I HAVE NOT HAD THIS EXPERIENCE WITH ANY OTHER VEHICLE. I HAVE ALSO HAD PROBLEMS WITH THE TRANSMISSION BUT THEY CANNOT SEEM TO FIGURE OUT WHEN ACCELERATING BETWEEN 20 AND 40 MILES PER HOUR YOU FEEL A SHIFT IN THE TRANSMISSION WHICH FOR A NEW VEHICLE IS A BIT ODD. AT 10,000 MILES I HAD TO HAVE A STABILIZER BAR IN THE FRONT AND REPLACED I NOTICE A LOT OF HEAVY CLUNKING AS I DROVE MY CAR AROUND AND THIS SEEMS TO BE THE PROBLEM. I I HAVE ALSO HAD ISSUES WITH THE HEADLINER COMING OUT ON THE DRIVER SIDE FRONT DOOR THIS IS BEEN PUSHED IN AND REPLACED 3 TIMES AND IT'S WORKING ON ITS FOURTH TIME. THE ISSUES WITH THE TRANSMISSION AND THE EXHAUST FUMES IN THE CAB AND HAVE YET TO BE RESOLVED. BOUGHT THE VEHICLE BRAND NEW AND HAVE HAD IT IN FOR REPAIRS MORE THAN 15 TIMES, THE DEALERSHIP SAYS THE EXHAUST IS FIXED BUT FUMES STILL EMIT INTO CABIN.

CARBON MONOXIDE IN CABIN FROM LEKING EXAUST

TAKATA RECALL - I FREQUENTLY COME CLOSE TO BLACKING OUT WHILE DRIVING THE VEHICLE. ON A NUMBER OF OCCASIONS, I HAVE ALMOST CRASHED THE VEHICLE WHILE DRIVING ON THE HIGHWAY. I WORK IN A CONGESTED DOWNTOWN AREA AND SIT IN STAND STILL TRAFFIC FOR CLOSE TO 30 MINUTES TWICE A DAY, 5 DAYS A WEEK. I HAVE BEEN TO A SPECIALIST TRYING TO FIGURE OUT WHY I AM HAVING EPISODES OF WHAT I THOUGHT WERE "EXTREME SLEEPINESS". IT NEVER OCCURRED TO ME THAT THE SUDDEN ONSET OF TIREDNESS COULD BE LINKED TO THE AIR IN MY VEHICLE, HOWEVER, NOW THAT I AM AWARE OF THE SITUATION, MY SYMPTOMS MAKE PERFECT SENSE. I AM ALSO HAVING FREQUENT HEADACHES AND DIFFICULTY CONCENTRATING AND FOCUSING WHILE WORKING. I AM THE CFO OF A REAL ESTATE COMPANY AND I HAVE NOTICED MY ABILITY TO FOCUS HAS CLEARLY DIMINISHED. THE CONCENTRATION LEVEL AND WORK ETHIC THAT BROUGHT ME TO MY POSITION IS BEING COMPROMISED AND DESPITE HEALTHY CHANGES TO MY DIET AND EXERCISE I CANNOT MAINTAIN THE SAME LEVEL OF PRODUCTIVITY I ONCE HAD. I WOULD LIKE THE INTERIOR OF MY VEHICLE TESTED FOR CARBON MONOXIDE BECAUSE I AM CERTAIN THAT IT EXISTS AND I WOULD LIKE TO UNDERSTAND THE LEVEL OF POISONOUS GAS THAT I HAVE BEEN EXPOSED TO.

WHILE DRIVING AT HIGHWAY SPEEDS, SUDDENLY LOST POWER STEERING. HAD WARNINGS AND ICONS DISPLAYED INCLUDING "SERVICE ADVANCE TRAC" AND "STEERING ASSIST FAULT." VEHICLE WAS DIFFICULT TO MANEUVER BUT WAS ABLE TO EXIT HIGHWAY AND PULL INTO PARKING LOT. UPON TURNING VEHICLE OFF THEN ON, MESSAGES WERE EXTINGUISHED AND POWER STEERING WAS RESTORED. NEEDLESS TO SAY, THIS PRESENTED A DANGEROUS SITUATION ESPECIALLY BEING CAUGHT OFF GUARD.