There are 50 owner-reported engine complaints for the 2017 Ford Explorerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Oil is leaking onto my spark plugs and fouling them out. Also took my car into dealership and parts are not available for the recall for the rear toe links.
The 2011 to 2019 Ford Explorers have a huge issue with them. The internal water pump on my 2017 Ford Explorer 3.5L engine failed. The failure caused coolant to leak into the engine crankcase, where it mixed with the engine oil. This contaminated the oil and led to catastrophic engine failure and seizure. The vehicle has already been brought to a dealership for service and is available for inspection upon request. This failure created a serious safety risk because the engine could have seized suddenly while the vehicle was in motion. If I had not caught the issue early, it could have resulted in a complete engine shutdown without warning, leading to loss of power, reduced steering control, and inability to accelerate in traffic. I have a strong understanding of vehicles and was able to recognize the warning signs, but the average driver would likely not identify these symptoms. Without that knowledge, this type of failure could easily occur without warning and put both the driver and others on the road at significant risk. Yes. The issue has been confirmed by both an independent mechanic and the dealership as a failed internal water pump. Coolant was beginning to leak internally into the engine and oil pan, where it mixed with the engine oil. The symptoms—coolant leaking near the oil pan, loss of coolant, lack of heat, and eventual engine failure—are consistent with this type of failure on this engine. The vehicle has been inspected by both the dealership and my independent mechanic. It is currently at the dealership for service and remains available for further inspection if needed. There were early symptoms, including a coolant leak, bubbling in the coolant reservoir, and loss of heat inside the vehicle. However, there were no clear warning lights or alerts indicating imminent engine failure. The engine did not overheat prior to failure, and the final seizure could have occurred suddenly without adequate warning. These symptoms only appeared about one day prior
Complete failure of the water pump at 58000 miles.
Coolant keeps going low. No visible leaking spots. Been to 2 mechanic's. Both said Ford defective engine block. Coolant leaking into cylinder 1. Recommended engine replacement. Check engine light. Verified 300 # codes. Misfire. Foul and rough start ups. Been on 4 or 5 months.
October 2025 check engine light came on, took to mechanic showed misfire in cylinder two and three. Replaced all plugs and coil packs, engine light went off. Engine light came back, hard start on November 26,2025 showed misfire in cylinder 2 and 3. Replaced those coil packs again, engine light off. February 2, 2026 engine light back on, hard start with vibration. Took vehicle to Mtn View Ford in Chattanooga to have diagnostic test done. Received call on February 9,2026 that the engine was in complete failure, coolant leaked into the cylinders, would require a 12,000 new engine at 84,328.6 miles on the vehicle. The vehicle had not been driven more than 50 miles per week in the past two years, had on time maintenance.
The contact owns a 2017 Ford Explorer. The contact stated that upon taking the vehicle for an annual smog check, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer, where a diagnostic test was performed. The diagnostic showed that the VVT (Variable Valve Timing) connected to the timing phasers had fractured and needed to be replaced. The contact was provided with an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,838.
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, there was an unknown warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was not repaired. The contact was advised to tow the vehicle to the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that NHTSA would add the VIN to an unknown recall with similar failure. The failure mileage was approximately 93,000.
The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 55 MPH, the message “Engine Overheating” was displayed. The contact pulled over to the side of the road and allowed the engine to cool down. After restarting the vehicle, there was an abnormal clicking sound coming from the engine compartment. The contact then noticed a fluid leak underneath the front of the vehicle. The vehicle was towed to the mechanic and the mechanic diagnosed the vehicle and determined that the water pump was leaking, causing the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact discovered that the failure was a known issue; however, the VIN was not under recall related to the failure. The dealer was contacted and confirmed that there was no recall on the VIN related to the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 190,000.
The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was idling, the temperature gauge indicated that the engine was overheating. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was almost empty, even though the vehicle had just been serviced. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was repaired. The contact also stated that the water pump had failed and was replaced in February 2023. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 192,000.
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal without warning. The vehicle was taken to a dealer where the mechanic discovered an oil leak coming from the engine. The contact was informed that the vehicle was not under warranty and the contact was referred to the manufacturer. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 98,403.
The contact owns a 2017 Ford Explorer. The contact stated that while driving at various speeds, the vehicle was driving roughly, with white exhaust smoke coming from the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, who diagnosed that there was coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.
The car makes a ticking/rattle sound on cold startup. Preliminary diagnosis is the cam phasers. This is a 2017 Ford explorer with 77,000. It is the same 3.5L V6 ecoboost (GTDI) engine that was in Ford Customer Satisfaction program: 21N03. The issue mirrors tgat in the program document, but the Explorer is not covered by the program.
I brought my vehicle from a used certified dealer at the time of test drive I asked why such a rough transition when going from gear to gear and I was told it was the ECOBoost engine packed with power. Fast forward after multiple repairs and recalls on this vehicle I’ve made it to my breaking point when my SUV shut down as I was turning onto a busy street coming from my son’s school. The engine literally cut off almost causing a head on collision. This idle function is extremely dangerous. I had multiple belts repaired and many things checked after my car overheated and couldn’t find the culprit. One mechanic explained my fan wasn’t working to assist in cooling off the engine and the vents/grill in front of car was shut causing the engine to over heat. After opening the vents and connecting the car to diagnostic machine there were no codes to fix. Over the next month my suv would become significantly worse rattling when I stop at a red light almost drifting into a car in front of me. No longer overheating but now feeling the car physically shifting gears as if I drive a stick shift and I have an automatic transmission. After doing careful research I learned was some recalls on the fan and eco boost engine explaining the same issues that I’am currently having. Don’t mention fixing the recalls because all the certified dealers are 2-3 weeks behind on fixing and diagnosing these same vehicles. They won’t loan you a car while being repaired which is another cost associated with this vehicle. Please look into this ecoboost engine and overheating issues. Also I was told my engine would go soon do the oxygen intake not exchanging enough oxygen causing oil to push into spark plugs and other parts of the engine it doesn’t belong. This SUV is a complete lemon and should be recalled right away before someone dies from this awful feature. Just last week I saw someone on the interstate with my same vehicle stopping mid traffic. This is dangerous!!!
The contact owns a 2017 Ford Explorer. The contact stated while driving 50 MPH after the vehicle had been serviced, the check engine warning light illuminated. The local dealer was contacted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that there was coolant inside the water pump, and the water pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000.
The contact owns a 2017 Ford Explorer. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. In addition, while driving at undisclosed speeds, there was an abnormal sound coming from the vehicle. The check engine warning light was illuminated. The contact stated that on a separate occasion, while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle jerked before slamming into gear. The check engine warning light was continuously illuminated. Additionally, the vehicle was leaking oil onto the ground and the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who diagnosed the vehicle with coolant intrusion into a cylinder, which caused the engine failure. The spark plugs were replaced. The mechanic also informed the contact that the transmission had failed. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline to report the failure. The failure mileage was 52,590.
Own a 2017 Ford Explorer 2.3L EcoBoost with 116K miles, out of the blue the vehicle started to overheat the engine, with no coolant left in the reservoir. Took it to a mechanic who stated that the engine is not that old and that it was unsure of why the head gasket was blown. It is believed by many including a Class Action Law Suite that Ford is aware of the possible overheating issues with their EcoBoost engines.
There was cam phaser situation that i was never informed of when this car was purchased. I just hit 80 k and i am now having issues. It appears there is a lawsuit for this. What is ford doing to fix.
The contact owns a 2017 Ford Explorer. The contact stated that while starting the vehicle, the contact became aware that there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed that the turbocharger oil supply tubes had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
The engine did not start and had a burning smell coming out. The SUV was towed to a Ford dealer to find out the engine block has to be replace. The SUV has been well maintain through out the years of ownership. It has 84000.00 miles on it. After some research, my SUV is not the only one that this has happened. It seems FORD explorer with an ecoboost engine have this issue. 2017 Ford Explore with an EcoBoost engine-ENGINE LONG BLOCK AND RETESTING (VERIFIED CONCERN AND PERFORMED DIAGNOSIS, FOUND COOLANT BOTTLE EMPTY AND ENGINE TO NOT CRANK BUT WHEN TURNING KEY THE ENGINE ATTEMPTS TO CRANK BUT STOPS, HAND VERIFIED THAT CRANK SHAFT WAS LOCKED AND FOUND HYDRO-LOCKED ENGINE DUE TO COOLANT INTRUSION) Fail $11,690.90
Coolant on garage floor. Researched and found common among this engine, Called dealer. Said do not drive and get to dealer. Can cause engine seizure and breakdown if internal coolant leakage has started. Dealer stated they see at least one a week of this water pump problem.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026