1998 Ford F-150 Complaint Log

THIS IS THE THIRD TIME THE HORN AND SPEED CONTROL HAVE GONE OUT ON THIS TRUCK AND I FEEL IT NEEDS TO BE RECALLED I AM TIRED OF REPLACING THE SAME PARTS IN 2 YEARS. *TR

TL* THE CONTACT OWNS A 1998 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A GRINDING NOISE FROM UNDER THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE FUEL TANK WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS ADVISED THAT THE FUEL TANK AND FUEL TANK STRAPS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS FOUND TO BE INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT COVER THE REPAIRS PERFORMED ON THE VEHICLE BECAUSE IT WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR THE RECALL REPAIRS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 6/12/12 *CN UPDATED 06/21/12.*JB

HAD ELECTRICAL FIRE AFTER BEEN PARKED FOR 2 WEEKS. *TR

TL* THE CONTACT OWNS A 1998 FORD F150. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE VEHICLE CAUGHT ON FIRE AND THE CONTACT EXTINGUISHED THE FIRE BY THROWING WATER ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 147,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DUAL FUEL TANK. AFTER REFUELING, THE FRONT FUEL TANK WOULD OVERFLOW AND CAUSE THE FUEL TO LEAK OUT OF THE FILLER CAP AND ONTO THE GROUND. THE FAILURE WAS RELATED TO A FAULTY FUEL TANK SELECTOR VALVE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 91V146000 (FUEL SYSTEM, GASOLINE: STORAGE: AUXILLARY TANK: SELECTOR DEVICES) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 199,500.

CONSUMER WRITES IN REGARDS TO 1998 FORD F-150 TRUCK AND SAFETY REPAIRS *TGW THE CONSUMER WAS DENIED REIMBURSEMENT FOR THE REPAIR COST HE INCURRED. FORD STATED THE REPAIR WAS COMPLETED AFTER THE ELIGIBILITY DATE OF THE REFUND REIMBURSEMENT PLAN. *JB UPDATED 01/22/13

TL* THE CONTACT OWNS A 1998 FORD F-150. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A SNAPPING SOUND FROM THE REAR OF THE VEHICLE. AFTER COMING TO A STOP THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRACKET THAT CONNECTED TO THE LEAF SPRING ON THE REAR PASSENGER SIDE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE MILEAGE WAS 146,000. UPDATED 5/11/12 *CN THE SHACKLE ASSEMBLY NEEDED TO BE REPLACED. UPDATED 05/15/12

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE INDICATOR ON THE INSTRUMENT PANEL DISPLAYED REVERSE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 97V171000 (POWER TRAIN) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. *TR

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE BRAKE PRESSURE SWITCH WAS LEAKING. THE VEHICLE RECEIVED RECALL REPAIRS FOR A VOLUNTARY MANUFACTURER RECALL IN 2006 FOR THE SAME PROBLEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WHILE DRIVING 5 MPH. THE CONTACT WAS ABLE TO MANEUVER THE STEERING WHEEL HOWEVER, THE VEHICLE WOULD NOT CHANGE DIRECTION WHEN THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT NOTICED THAT THERE WAS A VERY STRONG FUEL ODOR COMING FROM THE FUEL TANK. THE CONTACT ALSO RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER WAS MADE AWARE OF THE FUEL ODOR.THE DEALER STATED THAT THEY WOULD ONLY REPAIR THE FUEL TANK STRAPS AND NOT THE FUEL TANK BECAUSE THE FUEL TANK WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED AFTER RECEIVING NHTSA RECALL CAMPAIGN NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND HAVING THE VEHICLE DIAGNOSED THEY ADVISED HIM THAT THE FUEL TANK BEGAN TO LEAK AND THEY WERE NOT GOING TO REPLACE IT. THE VEHICLE TWO STRAPS WERE REPAIRED BUT NOT THE FUEL TANK. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

WHILE DRIVING 25 MPH THE #2 SPARK PLUG STRIPED ITS THREADS AND BLEW OUT OF THE HEAD. THE PLUG REMAINED IN THE WIRING HARNESS CAP AND CONTINUED TO SPARK. THE REPAIR COST $220.00. I AM TOLD THIS IS AN ONGOING DEFECT IN THE DESIGN OF SOME OF FORDS ENGINES. *TR

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A STRONG ODOR OF FUEL EMITTED INSIDE OF THE VEHICLE. THERE WAS ALSO A LOUD TICKING NOISE COMING FROM THE ENGINE. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT A SPARK PLUG DISLODGED FROM THE CYLINDER HEAD AND HE PLANNED TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

HAD THE 7 CYLINDER SPARK PLUG SHOOT OUT OF THE HEAD AND STRIP THE THREADS. *TR

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING, ACCOMPANIED BY A LOUD NOISE FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE SPARK PLUGS DID NOT HAVE ENOUGH THREAD AND SEPARATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 152,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE TIRES REPLACED HOWEVER, THE CONTACT WAS ADVISED THAT THREE OF THE FOUR RIMS WERE FRACTURED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 190,000 AND THE CURRENT MILEAGE WAS 195,000.

EXPERIENCED A COMPLETE FAILURE OF THE HYDRAULIC BRAKING SYSTEM DUE TO CORRODED BRAKE LINE FROM MASTER CYLINDER TO ABS CONTROLLER. *TR

SPARK PLUG BLEW OUT OF THE HEAD WITH SUCH FORCE THAT IT CRACKED THE COIL AND WAS SPARKING ON THE FUEL LINE WITH FUEL VAPORS COMING OUT OF THE HEAD AT THE SAME TIME. THIS COULD HAVE CAUSED A FIRE/EXPLOSION IF THE VEHICLE COULD NOT HAVE BEEN SHUT OFF QUICKLY ENOUGH. I WAS IDLE IN MY DRIVEWAY AND NOT ON THE HIGHWAY WHERE IT WOULD HAVE TAKEN LONGER TO SHUT THE VEHICLE OFF. INTERNET RESEARCH RETURNED ASTONISHING AMOUNT OF COMPLAINTS FOR THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 1998 FORD F-150. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED A FIRE STARTED ON THE FRONT DRIVERS SIDE OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE MECHANIC DETERMINED THE FIRE MAY HAVE STARTED WITHIN THE BRAKE MASTER CYLINDER. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE ENGINE CAUGHT ON FIRE WHILE THE VEHICLE WAS PARKED AND TURNED OFF. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE EXACT CAUSE OF THE FIRE WAS NOT DETERMINED. THE FAILURE AND THE CURRENT MILEAGE WAS 188,000.

I HAD THE TRUCK ON A LIFT TO CHECK FOR A NOISE FROM THE UNDERCARRIAGE. I NOTICED THAT THE FRONT FUEL TANK STRAP WAS RUSTED THRU AND THE TANK WAS LOOSE. HAD TO MAKE A TEMPORARY REPAIR. I CHECKED THE VIN ON THE FORD WEBSITE AND THE INFORMATION WAS THERE WAS NO RECALL. *TR

1998 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL NOTICE RELATED TO FAULTY BANDS HOLDING THE GAS TANK *TGW WHEN THE CONSUMER CONTACTED THE DEALER TO MAKE AN APPOINTMENT, HE WAS INFORMED THERE WERE NO PARTS AVAILABLE. *JB

TL* THE CONTACT OWNS A 1998 FORD F150. THE CONTACT STATED THAT CORROSION FROM THE FUEL TANK STRAPS CAUSED A LEAKAGE IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONTACTED THE MANUFACTURER FOR APPROVAL IN REPAIRING THE VEHICLE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE REPAIR AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 1998 FORD F150. THE CONTACT STATED THAT THE FUEL TANK HAD A LEAK DUE TO CORRODED STRAPS. THE FUEL TANK AND THE CORRODED FUEL TANK STRAPS WERE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT NOTICED AN OVERPOWERING GASOLINE SMELL AROUND THE EXTERIOR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL DRIPPING FROM THE FUEL TANK. THE CONTACT STATED THAT APPROXIMATELY 1 GALLON OF FUEL HAD SPILLED. THE FUEL TANK STRAP WAS CORRODED AND HAD CAUSED THE FUEL TANK TO FRACTURE. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE FUEL TANK WOULD NOT BE COVERED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 12/06/11*LJ THE CONSUMER STATED THE TANK AND STRAPS WERE REPLACED DUE TO A RUPTURE. UPDATED 12/14/11

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE FUEL TANK HAD BECOME DAMAGED AS A RESULT OF CORRODED STRAPS. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT WAS DRIVING 10 MPH WHEN THE FUEL TANK DROPPED AS A RESULT OF ONE OF THE STRAPS BREAKING. THE CONTACT MENTIONED THAT NO FUEL WAS SPILLED AND AFTER INSPECTING THE VEHICLE, HE REALIZED THAT BOTH STRAPS WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 155,000.

7/14/2011 - MY MECHANIC REPLACED ROTTING GAS TANK STRAPS 10/3/2011 - FORD DEALER (AFTER RECEIVING RECALL NOTICE ON GAS TANK STRAPS) APPLIED REINFORCEMENT STRAPS ON GAS TANK STRAPS. NO INDICATION GIVEN TO ME THAT THESE WERE NOT SECURED ONTO FRAME. 10/12/2011 - BROUGHT MY TRUCK INTO MY MECHANIC FOR OIL CHANGE. HE NOTICED THAT THE GAS TANK STRAPS AND REINFORCEMENT STRAPS WERE NOT CONNECTED ONTO THE FRAME ON DRIVERS SIDE REAR. 10/12/2011 - BROUGHT TRUCK BACK TO FORD DEALER TO FIX THE SAFETY RECALL THAT LAST WEEK THEY HAD APPLIED. I MEAN, IT IS HARD TO BELIEVE THAT A WEEK LATER, AND THE STRAPS FAILED. WAS TOLD THAT THEY ONLY INSTALL THE GAS TANK STRAPS AND THAT'S IT. WHETHER THEY ARE CONNECTED TO FRAME OR NOT THAT IS RUSTING IS NOT THEIR CONCERN AND IS NOT COVERED BY THE RECALL. THIS IS PREPOSTEROUS. SINCE THE SAME METAL WAS PROBABLY USED THROUGHOUT THE TRUCK AND CAUSED THE RECALL OF THE GAS TANK STRAPS -- A SAFETY RECALL, SHOULDN'T THEY BE SURE TO APPLY THESE TO KNOWN GOOD STRUCTURE AND IF SUCH STRUCTURE SUFFERS FROM THE SAME PROBLEM AS THE GAS TANK STRAPS, SHOULDN'T THAT BE COVERED? I REALLY THINK FORD SHOULD STAND BEHIND ITS PRODUCTS AND ITS SAFETY RECALL INSTALLATIONS AND TAKE CARE OF THE FRAME THAT HOLDS THESE ROTTING GAS TANK STRAPS. THE CAUSE OF FAILURE IS THE SAME. RUSTING FRAME IS SAME RUSTING AS THE GAS TANK STRAPS. *KB

TL* THE CONTACT OWNS A 1998 FORD F150. THE CONTACT STATED THAT THE FUEL TANK WAS RUSTED AND CORRODED. THE VEHICLE WAS LEAKING FUEL AFTER THE DEALER TRIED TO REPAIR THE FUEL STRAPS BUT DID NOT REPAIR THE STRAPS DUE TO THE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

VEHICLE HAD FACTORY ORIGINAL FULL SIZE SPARE GENERAL AMERI550 AS WITH LESS THAN 400 TOTAL MILES DRIVEN HAD TREAD SEPARATION, VIRTUALLY ALL THE TREAD CAME OFF AND TIRE STAYED INFLATED WHILE DRIVING AT HIGHWAY SPEEDS. THIS TIRE HAD NEVER BEEN DRIVEN ON PREVIOUSLY AND WAS IN AS NEW CONDITION WHEN I INSTALLED IT JUST TWO WEEKS AGO RIM AND ALL WHEN I HAD A FLAT IN MY REGULAR TIRE. AFTER RECOVERING THE TREAD I FOUND THAT THE RUBBER APPEARED MORE BRITTLE AND HAD SUFFERED SEVERE WEAR IN LESS THAN 400 MILES, THERE WERE BITS AND PIECES OF RUBBER MISSING FROM THE TREAD FROM DRIVING ON MY GRAVEL ROAD, THE OTHER TIRES OF DIFFERENT BRAND REMAIN IN GREAT SHAPE AFTER THOUSANDS OF MILES. I COULD HAVE LOST CONTROL EASILY. VEHICLE IS A 98 F150 2WD. *KB

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THE STRAPS ON THE FUEL TANK WERE RUSTING. THE CONTACT BELIEVED THAT THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) APPLIED TO THE FAILURE BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE COULD NOT BE REPAIRED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE SHIFT CABLE ASSEMBLY WOULD NOT ALLOW THE VEHICLE TO SHIFT INTO PARK AND WOULD NOT TRIGGER THE NEUTRAL SAFETY SWITCH. THE CONTACT STATED THAT THE VEHICLE COULD BE MOVED WITHOUT BEING SHUT OFF. THE CONTACT CALLED A LOCAL DEALER REGARDING NHTSA CAMPAIGN I.D. NUMBER: 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) BUT THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL BASED ON THE VIN. THE FAILURE MILEAGE WAS 250,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE FRAME WAS SEVERELY CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 189,700.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS DUE TO RUST ON THE MOUNTING HOOKS FOR THE STRAPS. THE DEALER STATED THAT THEY WOULD HAVE TO WELD THE MOUNTING HOOKS. THE CONTACT DID NOT CALL THE MANUFACTURER AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS A SERIOUS SAFETY ISSUE THAT COULD LEAD TO A CRASH. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 1998 FORD F150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE DEALER MADE REPAIRS TO THE VEHICLE BUT SHORTLY AFTER, THE VEHICLE BEGAN TO EXPERIENCE A FAILURE IN WHICH FUEL WOULD LEAK WHEN REFUELING. THE DEALER INFORMED THE CONTACT THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE AND THAT SHE WOULD HAVE TO PAY TO REPAIR THE FUEL TUBING AND THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT UNLESS THEY SAW THE LEAK FROM THE STRAPS THAT THEY WOULD NOT PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 250,000. UPDATED 11/03/11. *JB UPDATED 11/14/11 *BF THERE WAS A SLIGHT LEAK NOTICED AT FUELING AND THE CONTACT NOTICED ONE OF THE FUEL TANK STRAPS HAD BROKEN OFF AND THE FUEL TANK WAS TILTED DOWN. THE DEALER REPLACED THE FUEL TANK STRAPS TO THE VEHICLE. BUT, IMMEDIATELY AFTER, FUEL BEGAN TO SPRAY ONTO THE GROUND WHEN ATTEMPTING TO REFUEL. THE DEALER EXPLAINED IT WAS CLEARLY RELATED TO THE FAILURE REPAIRS AS IDENTIFIED BY THE RECALL HOTLINE AND THAN MANY CUSTOMERS WERE EXPERIENCING THE PROBLEM. THE DEALER EXPLAINED THAT THE HOTLINE APPROVED THE REPAIRS AND TANK REPLACEMENT FOR SOME AND THEN ARBITRARILY NOT FOR OTHERS. THE RECALL HOTLINE REFUSED TO MAKE ANY REPAIRS OTHER THAN THE FUEL TANK STRAP REPLACEMENT. THE DEALER INFORMED THE CONTACT THAT DUE TO THE RECALL REFUSAL, HE WOULD HAVE TO PAY FOR THE REPAIR TO REPLACE THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED AND STATED THAT UNLESS THEY SAW THE LEAK FROM THE STRAPS THAT THEY WOULD NOT PAY FOR THE REPAIRS. UPDATED 01.23.12

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE FUEL TANK STRAPS WERE COMPLETELY RUSTED AND CAUSING THE FUEL TANK TO LEAK. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND CONTACTED THE DEALER FOR REPAIRS. THE DEALER WAS ADVISED OF THE FAILURE AND STATED THAT THEY WOULD NOT REPLACE THE FUEL TANK UNLESS IT WAS COMPLETELY DETACHED FROM THE VEHICLE AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING AS A RESULT OF CORRODED FUEL TANK STRAPS. THE CONTACT WAS ALSO INFORMED THAT THEY WERE ONLY REQUIRED TO REPLACE THE FUEL TANK STRAPS ACCORDING TO THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THAT THE REAR FUEL TANK STRAP WAS CORRODED AND CAUSED A FRACTURE IN THE FUEL TANK, CAUSING FUEL TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT THE RECALL WOULD ONLY COVER THE FUEL STRAP REPLACEMENT AND NOT THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 10/27/11*LJ UPDATED 12/06/2011 *LN

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THERE WAS A HOLE IN THE FUEL TANK AND FUEL WAS LEAKING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. THE REPAIRS DID NOT STOP THE FUEL TANK FROM LEAKING. THE DEALER INFORMED THE CONTACT THAT THE FUEL TANK WOULD NEED REPLACING BUT WAS NOT COVERED UNDER THE RECALL. THE DEALER CONTACTED THE MANUFACTURER WHO CONFIRMED THAT THEY WILL NOT ASSIST WITH REPAIRS TO THE VEHICLE BECAUSE THE SPECIFIC PART THAT HAD FAILED WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 133,355.

GAS TANK STRAPS ARE RUSTED IN TO ON MY TRUCK NO RUST ON IT BUT THE STRAPS. *TR

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT ONE OF THE FUEL TANK STRAPS WAS FRACTURED DUE TO CORROSION. THE TWO REMAINING FUEL TANK STRAPS WERE EXPERIENCING CORROSION AS WELL, BUT WERE NOT FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT EXPRESSED CONCERN BECAUSE ONLY THE FRACTURED STRAP WAS REPLACED UNDER THE RECALL. THE CONTACT WAS INFORMED THAT ACCORDING TO THE RECALL, THEY WERE ONLY OBLIGATED TO REPLACE THE FRACTURED STRAP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD ONLY REPLACED THE STRAP WHICH FRACTURED. THE CONTACT ALSO STATED THAT THE REAR LEAF SPRINGS FRACTURED AND PIERCED THROUGH THE TRUCK BED DUE TO CORROSION. IN ADDITION, THE FRAME UNDER THE FRONT DRIVER SIDE ALSO EXHIBITED RUST AND CORROSION. THE FAILURE MILEAGE WAS 175,000.

1998 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL NOTICE AND PROBLEM WITH CHARGING SYSTEM *TGW THE CONSUMER STATED AFTER HAVING THE FUEL STRAPS REPLACED AT THE DEALER UNDER THE RECALL, A FEW DAYS LATER, HE BEGAN TO SMELL GAS. WHEN HE LOOKED UNDER THE VEHICLE, HE DISCOVERED THE FUEL TANK WAS LEAKING GAS AROUND THE REAR FUEL TANK STRAP, THAT WAS JUST REPLACED DAYS BEFORE. THE CONSUMER RETURNED TO THE DEALER AND EXPLAINED TO THEM, THE FUEL TANK WAS NOT LEAKING WHEN HE FIRST BROUGHT THE TRUCK TO THEM. THE DEALER STATED THEY WERE NOT RESPONSIBLE. *JB

TL* THE CONTACT OWNS 1998 FORD F-150. THE CONTACT STATED THE TANK WAS COVERED WITH RUST AND HE WAS ABLE TO STICK AN OBJECT THROUGH IT SINCE THERE WAS A HOLE IN IT. THE CONTACT WAS AWAITING A SERVICE APPOINTMENT WITH THE DEALER TO HAVE RECALL NUMBER: 11V385000 ( FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) REPAIR PERFORMED; HOWEVER, HE STATED THE TANK AS WELL AS THE STRAPS SHOULD BE REPLACED IN ORDER TO PREVENT FURTHER HAZARDS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS 140,000.

WHILE THE VEHICLE WAS TRAVELING ON A LEVEL, PAVED TWO-LANE RURAL ROAD, THE FRONT FUEL TANK STORAGE MOUNTING STRAP BROKE. THE FRONT OF THE FUEL TANK DROPPED DOWN AND CAME IN CONTACT WITH THE ROAD SURFACE CAUSING IT TO BE DRAGGED. THE TANK WAS PUSHED BACKWARDS AND IT BROKE OFF THE BRAKE LINE TO THE REAR AXLE CREATING A LOSS OF BRAKING ABILITY. THE VEHICLE COASTED TO A STOP AND IT WAS FOUND THAT THE FUEL TANK WAS PUNCTURED WHERE IT HAD DRAGGED ON THE PAVEMENT, CAUSING A LOSS OF APPROXIMATELY FIFTEEN GALLONS OF GASOLINE ON THE SURFACE OF THE ROAD. THE LOCAL FORD DEALER WAS CONTACTED AND IT WAS DETERMINED THAT THE DEALER DID NOT HAVE THE PARTS REQUIRED FOR THE REPAIR. THE FORD DEALER ADVISED TO HAVE THE VEHICLE TOWED TO A NON-FORD REPAIR FACILITY, HAVE IT REPAIRED AND THE COST WOULD BE REIMBURSED BY FORD.

ON 8/22/2011 THE FUEL TANK FELL COMPLETELY OUT OF MY 1998 F-150 TRUCK DUE TO THE FUEL TANK STRAPS BREAKING. THE FUEL TANK AND STRAPS HAD TO BE REPLACED BECAUSE THE TANK RUPTURED WHEN IT WAS DRAGGING THE ROAD UNDERNEATH MY TRUCK BEFORE I COULD COME TO A COMPLETE STOP. THE EMERGENCY REPAIRS WERE MADE BY MYSELF AND DURING THIS PROCESS I ALSO NOTICED THAT THE FUEL TANK VAPOR PRESSURE SENSOR HAD BROKE AS WELL DURING THE INCIDENT. THE SENSOR WAS PRICED AT THE LOCAL FORD DEALER FOR $102.00 BUT THIS PART HAS NOT BEEN REPLACED AND I AM CURRENTLY OPERATING MY VEHICLE WITHOUT THIS SAFETY DEVICE. I HAVE RECEIVED AN OFFICIAL SAFETY RECALL NOTICE 11S21 FROM THE FORD MOTOR COMPANY FOR THIS EXACT ISSUE AND THE RECALL HAS BEEN PERFORMED TO MY VEHICLE EVEN THOUGH THE PARTS WERE BRAND NEW. I HAVE ALSO RECEIVED REIMBURSEMENT FROM A LOCAL FORD DEALER (DONLEY FORD OF SHELBY, OH) FOR THE FUEL TANK AND THE STRAPS. THE DEALER WOULD NOT REPLACE THE SENSOR BECAUSE THEY DID NOT GET AUTHORIZATION FROM FORD TO DO SO. I HAVE CONTACTED FORD CUSTOMER CARE AND SPOKE WITH A SUPERVISOR NAMED [XXX]. HE INFORMED ME THAT FORD IS NOT LIABLE FOR THE SENSOR SINCE THERE IS NO WAY TO DETERMINE IF IT HAD BEEN REPLACED PRIOR TO THIS INCIDENT. I PURCHASED THE TRUCK WHEN IT WAS APPROXIMATELY 1 YEAR OLD AND THIS PART HAS NEVER BEEN REPLACED. A COMPLAINT # 8802723 WAS FILED WITH EASTERN MICHIGAN BETTER BUSINESS BUREAU ASKING FOR FORD TO REPLACE THE SENSOR, BUT THEY WERE NOT ABLE TO HELP ME AND HAVE CLOSED THE COMPLAINT. FORD'S REASON FOR NOT REPLACING THE PART WAS BECAUSE I DID THE REPAIRS MYSELF. I FEEL FORD IS LIABLE FOR THE PART AND SHOULD SUPPLY ME WITH A REPLACEMENT PART. I WOULD GREATLY APPRECIATE YOUR ASSISTANCE IN CONVINCING FORD THAT THEY ARE RESPONSIBLE FOR THE PART SINCE IS WAS BROKE AS THE RESULT OF A KNOWN RECALL ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

GAS TANK STRAPS BROKE AND GAS TANK DROPPED ONTO SKID PLATE AND WORE A HOLE INTO THE GAS TANK CAUSING FUEL TO LEAK. TOOK THE TRUCK TO A FORD DEALER IN TOWN AND THEY RAN THE VIN NUMBER AND SAID IT WAS COVERED. FOUR WEEKS LATER WAS TOLD THAT FORD DECLINED TO FIX BECAUSE THE TRUCK HAD A SKID PLATE. CALL FORD CUSTOMER SERVICE AND WAS TOLD THAT THE SKID PLATE WAS THERE TO HOLD UP THE GAS TANK. SEEMS IF A SKID PLATE WAS THERE TO HOLD UP THE TANK WHY IS THERE STRAPS? *TR

TL* THE CONTACT OWNS A 1998 FORD F-150. THE CONTACT STATED WHILE THE RECALL REMEDY WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER:11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) THE DEALER CONFIRMED THERE WAS A HOLE IN THE FUEL TANK. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

TL* THE CONTACT OWNS A 1998 FORD F-150. WHILE INSPECTING THE VEHICLE THE CONTACT NOTICED THE FUEL TANK WAS FRACTURED AND THERE WAS A FUEL LEAK. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR WHERE THE TECHNICIAN STATED THE FUEL TANK STRAPS WOULD NOT BE REPLACED BECAUSE THERE WAS A FUEL LEAK AND THE FUEL TANK WAS NOT A PART OF THE RECALL FOR REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

UPON HEARING OF GAS TANK STRAP RECALL FOR MY FORD PICKUP I DECIDED TO TAKE A QUICK LOOK AT MINE TO SEE IF EITHER ONE WAS CRACKED. ONCE UNDER THE TRUCK I SMELLED GAS. A LEAK APPEARS TO BE ORIGINATING FROM AROUND THE INNERMOST STRAP. WILL FORD REPAIR THE LEAKING GAS TANKS WITH THE RECALL? *TR