2001 Ford F-150 Complaint Log

THE 2001 FORD SUPERCREW DOES NOT COME WITH REAR HEADRESTS. THERE HAS BEEN A FEW OCCASSIONS WHERE MY PASSENGERS HAVE BUMPED THEIR HEADS ON THE GLASS PANEL JUST BEHIND THE REAR SEATS. I AM REQUESTING THAT THE NHTSA INVESTIGATE THIS ISSUE WITH FORD TO DETERMINE A SUITABLE FIX. THROUGH MY RESEARCH, I HAVE LEARNED THAT FORD HAS UPGRADED THE REAR SEATS (CURRENT PRODUCTION) HOWEVER MY UNIT WAS ONE OF THE FIRST PRODUCED AND DID NOT RECEIVE THE UPDATED SEATS. PLEASE ADVISE.

N O SUMMARY LISTED FOR ABOVE VEHICLE. *AK

REAR SEATS ARE UNSAFE WITHOUT HEADREAST. *AK

MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. I ALSO WISH TO HAVE NEW FRONT SEAT CAPTAIN'S CHAIRS FROM THE NEWLY DESIGNED MODEL'S FRONT SEATS. *AK

REAR SEATS DO NOT HAVE HEADRESTS OR ANY TYPE OF HEAD SUPPORT. THE REAR WINDOW GLASS IS IMMEDIATELY BEHIND THE SEATS. REAR SEAT PASSENGERS CAN HIT THEIR HEADS ON THE REAR WINDOW. FORD HAS ADDED HEADRESTS TO CURRENT PRODUCTION VEHICLES SO THEY OBVIOUSLY AGREE WITH THIS MAJOR SAFETY CONCERN. I FEEL FORD SHOULD RECALL ALL 2001 F150 SUPERCREWS AND CHANGE THE REAR SEAT TO THE CURRENT SEAT THEY ARE NOW USING.

THE 2001 FORD SUPERCREW PICKUP TRUCK WITH 4 FULLSIZE DOORS DESIGNED TO SEAT 3 FULL SIZE ADULTS IN THE REAR. THIS TRUCK DOES NOT HAVE HEAD RESTRAINTS FOR THE REAR SEATS.LATER MADE TRUCKS OF THIS SAME 2001 MODEL YEAR AND STYLE HAVE BEEN REDESIGNED TO INCLUDE REAR SEAT HEAD RESTRAINTS. AND ALSO HAVE REDESIGNED FRONT SEAT HEAD RESTRAINTS. FORD MOTOR COMPANY HAS MADE CHANGES IN ITS LATER MANUFACTURED VEHICLES CONCERNING THIS SAFETY ISSUE. BUT WHEN YOU CONTACT FORD CUSTOMER SERVICE THEY ADVISE THEY WILL NOT REPLACE THESE FRONT AND BACK SEAT ASSEMBLIES,IGNORING OWNERS OF VEHICLES WITH THIS SAFETY CONCERN. I BELIEVE FORD SHOULD RECALL THE VEHICLE AND CORRECT AN UNDER DESIGNED SAFETY ISSUE THAT HAS BEEN CORRECTED BUY LATER MANUFACTURED VEHICLES. THANK YOU. *AK

MY EARLY BUILT F150 SUPERCREW DID NOT COME WITH REAR SEAT HEADRESTS. IT HAS COME TO MY ATTENTION THAT THE NEWER SUPERCREWS DO COME WITH HEADRESTS. AS WE ALL KNOW, HEADRESTS ARE EXTREMELY IMPORTANT IN CRASHES TO PREVENT INJURIES, AND I THINK FORD HAS REALIZED THAT IN THE SUPERCREWS, SO THEY PUT THEM IN THE NEWER ONES. I BELIEVE FORD SHOULD HAVE THE RESPONSIBILTY TO REPLACE THE SEATS OF ALL SUPERCREWS THAT DID NOT COME WITH THE REAR HEAD RESTS. *AK

HEAD RESTS HAVE BEEN INSTALLED ON NEWER MODELS OF THE SAME, I FEEL THAT FORD SHOULD RECALL MY TRUCK AND OTHERS OF THE SAME YEAR (2001) AND UPDATE OUR REAR SEATS TO HAVE HEADRESTS. I BELEIVE THAT THE HEADREST WERE INSTALLED BY FORD FOR THE PREVENTION OF A PASSENGER'S HEAD BE PUT THRU THE REAR WINDOW. THIS IS DEFINITLEY A PROBLEM THAT FORD SAW COMING AND DECIDED TO INCLUDE THE HEADREST ON THE NEWER VERSION OF THE SAME YEAR FOR PRECAUTION..THIS TO ME SHOULD BE A RECALL BY FORD TO REPLACE MY PRESENT REAR SEAT WIHOUT HEADRESTS, WITH ONE THAT HAS THEM. THANK YOU. *AK

NO REAR SEAT HEADREST TO PROTECT REAR PASSENGERS IN ACCIDENT. FORD HAS RE-DESIGNED SEATS MID YEAR TO ADDRESS THIS ISSUE. MY VEHICLE IS 2 MONTHS OLD AND I DID NOT GET THE PROPER SEATS.

LACK OF HEADRESTS IS A SAFETY CONCERN. REAR OCCUPANTS PUT IN DANGER. MFR HAS SINCE REVISED DESIGN TO ADD THEM IN NEWER MODELS. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE FRONT, OR REAR, 60/40 SPLIT BENCH SEATS. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN, OF HAVING NO FRONT OR REAR HEAD RESTRAINTS, AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS IN EARLY PRODUCTION VEHICLES. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. I ALSO WISH TO HAVE NEW FRONT SEATS FROM THE NEWLY DESIGNED MODEL'S. I INQUIRED AS TO WHY THE SEAT DESIGN WAS CHANGED, AND WAS TOLD THAT ALL AUTOMOTIVE MANUFACTURERS INSTITUTE RUNNING CHANGES DURING CURRENT MODEL PRODUCTION IN THE NAME OF PRODUCT IMPROVEMENT. PERSONALLY, I FEEL THAT THE CHANGE WAS MADE TO CORRECT A POTENTIALLY DANGEROUS SITUATION THAT THE MANUFACTURER WAS AWARE OF ALL ALONG. I WONDER IF THESE SAME PEOPLE WOULD LET THEIR FAMILIES RIDE IN A VEHICLE WITH THE "OLD" STYLE SEATS???

"MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. I ALSO WISH TO HAVE NEW FRONT SEAT CAPTAIN'S CHAIRS FROM THE NEWLY DESIGNED MODEL'S FRONT SEATS." *AK

REAR SEATS OF THIS VEHICLE HAVE NO HEADRESTS. THIS IS A POTENTIAL SERIOUS SAFETY ISSUE. FORD HAS ADDRESED THIS WITH THEIR LATEST UPDATE OF THIS MODEL BY INCLUDING REAR SEAT HEADRESTS. HOWEVER, FOR BUYERS SUCH MYSELF WHO PURCHASED BEFORE THIS CHANGE, THE LACK OF HEADRESTS IS A SERIOUS SAFETY CONCERN!!! FORD SHOULD RECALL AND REPLACE! *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

I RECENTLY PURCHASED THIS VEHICLE AND I AM VERY CONCERNED THAT REAR PASSENGERS HAVE NO PROTECTION TO PREVENT THEIR HEADS FROM HITTING THE REAR WINDOW OF THE TRUCK IN THE EVENT OF A SUDDEN STOP OR COLLISION. THE REAR SEATS HAVE NO HEAD RESTS AND THIS IS A FULL 4-DOOR VEHICLE. I ALSO HAVE NOTICED THAT FORD IS NOW EQUIPPING NEWER VEHICLES OF THE SAME MODEL YEAR WITH REAR SEAT HEAD RESTS. THIS IMPLIES THAT FORD APPARENTLY ACKNOWLEDGES THAT A SIGNIFICANT SAFETY HAZARD EXISTS SINCE THEY CHOSE TO REDESIGN THE REAR SEAT WITHIN A SINGLE MODEL YEAR. I AM VERY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND FEEL THAT IT SHOULD BE RETROFITTED WITH THE NEW REAR SEAT HEAD RESTS AT NO COST. *AK

MY COMPLAINT IS WITH THE REAR SEAT HEADRESTS OR LACK OF. MY 2001 DOES NOT HAVE HEADRESTS. SINCE THEN FORD HAS ADDED AS STANDARD EQUIPMENT REAR SEAT HEADRESTS. I AM CONCERNED ABOUT THE SAFETY OF THE REAR SEAT PASSENGERS. IF FORD FELT THAT THEY WERE NECCESARY ON NEWER 2001S PERHAPS IT IS NECCESARY ON MINE ALSO. I WOULD LIKE FORD TO TELL ME WHY THEY MADE THIS CHANGE MID YEAR IF NOT FOR SAFETY REASONS. *AK

THE REAR SEAT IN MY 40/60 SPLIT SEAT HAVE NO HEAD RESTRAINT. A REAR END CRASH WOULD LET THE REAR PASSENGERS HEAD HIT THE REAR WINDOW. FOR NOW PUTS A SEAT WITH HEAD RESTRAINTS IN THE NEW VEHICLES. THEY SHOULD RECALL THE OLDER 2001 SUPERCREWS AND PUT IN THE NEW SEATS.

REAR SEATS IN THE SUPRECREW MODEL PURCHASED DO NOT HAVE HEADRESTS. AS A RESULT ANY MINOR INVOLVEMENT IN AN ACCIDENT WITH PEOPLE IN THE REAR SEATS WILL RESULT IN INJURY TO PASSENGERS IN THOSE SEATS. SAME MODEL YEAR TRUCKS PRODUCED RECENTLY AFTER MINE WAS PURCHASED HAVE THE HEADRESTS INSTALLED. *AK

NO REAR SEAT HEADREST, REAR PASSENGERS HEADS HIT REAR WINDOW

MY PREVIOUS CREW CAB FORD PICK UP, A 1996 MODEL, HAS REAR SEAT HEAD RESTRAINTS. AFTER PURCHASING THIS NEW FORD CREW CAB PICK UP, AN 2001 MODEL, I NOTICED NO HEAD RESTRAINTS FOR REAR PASSENGERS AND AM VERY CONCERNED A FAMILY MEMBER OR FRIEND HEAD WILL SMASH REAR GLASS IN AN ACCIDENT. PLEASE HELP AS I KNOW THE REAR WINDOW IS INCHES FROM REAR PASSENGERS HEADS AND IF I AM REAR ENDED THE REAR PASSENGERS HEADS WILL BE SMASHED INTO THE REAR WINDOW. WHY HAS FORD NOT SUPPLIED REAR HEAD RESTRAINTS ON THIS TRUCK WHEN THEY DID ON THE OTHER? PLEASE HELP!

BACK SEAT DOES NOT HAVE HEAD RESTS TO KEEP PASSENGER HEAD FROM IMPACTING REAR WINDOW AND BODY DURING REAR END COLLISION. *AK

NEWER 2001 MODELS NOW HAVE REAR SEAT HEAD PROTECTION, WOULD LIKE TO SEE THE SAME SAFETY EQUALITY. *AK

THIS VEHICLE HAS A REAR SEAT THAT DOES NOT HAVE HEAD RESTS TO PROTECT REAR SEAT PASSENGERS FROM STRIKING THEIR HEADS ON THE REAR WINDOW IN A CRASH. I UNDERSTAND THAT FORD HAS REDESIGNED THE SEAT TO INCLUDE HEAD RESTS. THIS IS A SAFETY ISSUE, AND I FEEL THAT FORD SHOULD CONSIDER MODIFYING THE SEATS OF FIRST GENERATION 2001 SUPERCREW MODELS.

2001 FORD SUPERCREW PICKUP TRUCKS LACK REAR SEAT HEAD REST/RETRAINTS. LETS FIX THIS BEFORE WE HAVE ANOTHER TIRE FIASCO. *AK

MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. IF THIS IS NOT A SAFETY CONCERN, WHY HAS FORD MADE THE CHANGE IN THE MIDDLE OF A MODEL YEAR? WHY ARE THEY KEEPING QUITE ABOUT IT? I VERY CONCERNED SINCE THE REASON I BOUGHT THE TRUCK WAS I NEEDED A WAY TO CARRY FRIENDS, FAMILY, AND BUSINESS ASSOCIATES AS WELL AS CARGO. NOW I HAVE TO WORRY THAT IN A FRONT OR REAR IMPACT COLLISION PASSENGERS IN THE BACK SEAT WOULD MOST LIKELY PUT THEIR HEADS THROUGH THE REAR WINDOW.

I HAVE A CONCERN REGARDING THE LACK OF REAR PASSENGER HEAD RESTRAINT. IN THE EVENT OF A COLLISION THERE ARE NO PROVISIONS TO PREVENT THE REAR PASSENGER'S HEAD FROM IMPACTING THE REAR GLASS. THE MANUFACTURER KNOWS THIS IS A PROBLEM AS EVIDENCE IN A MID YEAR CHANGE TO INCLUDE HEAD RESTRAINTS FOR THE REAR PASSENGERS.*AK

MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH. I ALSO WISH TO HAVE NEW FRONT SEAT CHAIRS FROM THE NEWLY DESIGNED MODEL'S FRONT SEATS.

NO HEADRESTS IN REAR SEAT AREA. SAFETY ISSUE!!!.*AK

MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. FORD HAS RECOGNIZED THIS DEFICIENCY AND HAS RE-DESIGNED BOTH FRONT AND REAR SEATS MID-YEAR TO PROVIDE BETTER PROTECTION. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. FORD ALSO REDESIGNED THE FRONT SEATS TO NOW INCLUDE HEAD RESTRAINTS INSTEAD OF THE OLD DESIGN OF TALLER INTEGRATED HEAD RESTRAINTS. I BELIEVE THIS IS ALSO A SAFETY CONCERN IN THAT I CANNOT ADJUST THE FRONT SEAT HEAD RESTRAINT TO PROPERLY PROTECT ME IN A CRASH.

FORD HAS ADDED HEAD RESTRAINTS IN THE MIDDLE OF A MODEL YEAR. IF THEY BELEIVE THERE IS A SAFETY NEED FOR THESE THEY SHOULD BE OFFERED TO OWNERS WHO PURCHASED VEHICLES IN THE SAME YEAR. *AK

WHILE TRVELING AT 35-40 MPH AND AS A RESULT OF AN ACCIDENT AIR BAGS FAILED TO DEPLOY. PLEASE PROVIDE FURTHER INFORMATION. *AK

REAR SEAT DO NOT HAVE HEADREST AND ARE VERY CLOSE TO THE REAR WINDOW. A SUDDEN STOP WILL CAUSE THE REAR PASSENGERS TO HIT THERE HEAD ON THE REAR WINDOW. I PURCHASED MY CAR IN NOVERMBER AND NEVER WAS OFFERED THE OPTION OF GETTING A HEADREST OPTION WHICH I WOULD HAVE PURCHASE.

WHEN DRIVING UNDER DAMP OR WET CONDITIONS BRAKES GO OUT. THIS HAS CAUSED CONSUMER TOO RUN IT INTO BACK OF A BUS. DEALER HAS BEEN CONTACTED.*AK

FORD'S REDESIGN OF THE BACKSEATS TO NOW INCLUDE HEADRESTS SEEMS TO POINT OUT THE LACK OF ADEQUATE SAFETY TO REAR PASSENGERS I EARLIER SUPERCREW PICKUPS.

TIRES DID NOT FAIL, BUT VIBRATE AT A RESONANT SPEED ON HIGHWAY. THIS SPEED VARIES WITH LOADING OF VEHICLE. THE HIGHER THE LOADING, THE HIGHER THE SPEED AT WHICH THEY VIBRATE. MY FEAR IS THAT THEY ARE DELAMINATING AND I COULD HAVE A FUTURE PROBLEM. IT IS THE 16" RIM, SO THE TIRE HAS NOT BEEN RECALLED. I HAVE HEARD OF THREE OTHER EXPLORERS WITH THE SAME EXACT PROBLEM. THEY BOUGHT A NEW SET OF TIRES (ON A BRAND NEW VEHICLE) AND THE PROBLEM WAS RESOLVED. FROM WHAT I UNDERSTAND, FORD KNOWS ABOUT THE SITUATION, BUT CHOOSES TO STAY OUT OF IT IN LIGHT OF RECENT BAD PRESS. *AK (TIRESIZE: 245/75R16)( DOT NUMBER: TIRE SIZE: 245/75R16 )

REAR BENCH SEAT HAS NO HEADRESTS. IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS INJURED / KILLED BECAUSE OF THIS OVERSITE. RECCOMEND FORCING MANUFACTURER (FORD) TO RETROFIT OLDER MODELS WITH THE SEATS WHICH ARE CURRENTLY BEING SHIPPED WITH SUPERCREW TRUCKS. *AK

WHILE DRIVING ON 4- WAY LANE HIGHWAY WITH CRUISE CONTROL SET ON 70 MPH FELT JERK IN WHEEL/LOST CONTROL, AND HIT CEMET WALL BOUNCING OFF INTO HIGHWAY. CONSUMER CLIMBED OUT OF VEHICLE, AND NOTICED FRONT LEFT RIM WAS BROKEN, AND TIRE WAS LYING UNERNEATH RIM. *AK

INCORRECT RADIATOR INSTALLED AT FACTORY, SHOULD HAVE BEEN HEAVY DUTY PER TOWING PACKAGE OPTION, CAME WITH STANDARD RADIATOR, DEALER INVESTIGATING REPLACEMENT OPTIONS.*AK

REAR SEATS CAME WITHOUT HEADRESTS, PASSENGERS IN A CRASH WOULD HIT THEIR HEADS AGAINST THE REAR WINDOW. EVEN A SMALL CHILD (MINE IS 9YRS) WOULD HIT THEIR HEAD AGAINST GLASS. I UNDERSTAND THE NEWER MADE TRUCKS COME WITH HEADRESTS.

THE SEATS , THE REAR IN PARTICULAR , DON'T HAVE HEAD RESTRAINTS. IN THE EVENT OF A REAR END COLLISION THE REAR SEAT OCCUPANT'S HEAD COULD BREAK THE REAR WINDOW AND STRIKE THE METAL SILL RESULTING IN SEVERE HEAD INJURY. FORD HAS ADDRESSED THIS PROBLEM IN THE F150 SUPERCREWS BUILT AFTER 10/2000 BUT HASN'T DONE ANYTHING FOR THOSE WHO PURCHASED VECHICLES BUILT PRIOR TO THE PRODUCTION CHANGE. *AK

FORD HAS INSTALLED THE WRONG SIZE RADIATOR ON THERE TRUCKS WITH THE TOWING PACKAGE AND THEY ARE REFUSING TO RECOGNIZE THE PROBLEM AND CORRECT IT.*AK

ENGINE CHECK LIGHT ILLUMINATES AND VEHICLE VIBRATES. VEHICLE HAS BEEN IN DEALER SHIP FOR REPAIRS FOR 28 DAYS.*AK

FORD IS SUPPOSED TO BE INVESTIGATING THIS STEERING PROBLEM, I'VE HAD THIS $28,000 VEHICLE FOR 6 MONTHS AND THEY HAVE NO IDEA WHAT THIS PROBLEM IS. I WANT IT FIXED. *AK

I WAS CITED BY FLORIDA HIGHWAY PATROL FOR IMPROPER EQUIPMENT ON THESE TAIL LIGHTS (FACTORY FORD F150 SVT LIGHTNING TAIL LIGHTS). I WOULD LIKE TO KNOW IF THE ORIGINAL EQUIPMENT TAIL LIGHTS FOR THE 2001 F150 LIGHTNING HAVE BEEN APPROVED BY NHTSA, AS THE OFFICER SAID THAT IS THE STANDARD THEY USE. IN ADDITION, I WOULD LIKE SOME REFERENCE AS TO WHERE I CAN OBTAIN THIS INFORMATION FOR MY RECORDS TO DELIVER TO THE POLICE DEPARTMENT AND THE COURT WHEN ADDRESSING THIS TICKET. *AK

NO SUMMARY LISTED FOR ABOVE CHEMICAL. *AK

THERE ARE NO REAR HEADREST IN THE EARLY MODELS OF THE SUPERCREW. FORD DID PLACE HEADREST IN THE SAME PRODUCTION YEAR AFTER THEY REALIZED IT WAS A SAFETY ISSUE. I HOPE THAT NHTSA CAN PUT PRESSURE ON FORD TO RECALL THOSE SEATS THAT WERE MANUFACTURED WITHOUT HEADREST. *AK

MY FORD F-150 SUPERCREW 4-DOOR PICKUP TRUCK DOES NOT HAVE HEAD RESTRAINTS IN THE REAR 60/40 SPLIT BENCH SEAT. THIS IS A SAFETY CONCERN AS REAR SEAT PASSENGERS WILL HIT THEIR HEADS ON THE REAR GLASS IN A CRASH. NEW TRUCKS OF THIS MODEL ARE NOW REDESIGNED AND HAVE REAR HEAD RESTRAINTS. MODELS MANUFACTURED EARLIER DO NOT. WHEN I CALLED FORD CUSTOMER SERVICE TO COMPLAIN OF THE SAFETY CONCERN OF HAVING NO REAR HEAD RESTRAINTS AND TO ASK FOR THE NEW REDESIGNED SEATS, THEY SAID THEY WOULD NOT REPLACE THE SEATS. THEY ARE IGNORING OWNERS WITH MODELS MANUFACTURED BEFORE THE NEWLY REDESIGNED REAR SEATS. *AK

CONSUMER WAS DRIVING AT APPROXIMATELY 35 MPH AND HIT A TRUCK AT AN INTERSECTION WITH FRONT END OF VHEICLE , DUAL AIRBAGS DID NOT DEPLOY. FORD WILL BE SENDING A REPRESENTATIVE TO DETERMINE CAUSE.*AK

REAR SEATS HAVE NO HEAD RESTS. THE GLASS FOR THE REAR WINDOW IS ONLY INCHES FROM THE BACK OF A PERSONS HEAD. SINCE CUSTOMERS PURCHASE THESE FOUR DOOR PICKUPS TO CARRY MORE THAN TWO PEOPLE, THE CHANCE OF SOMEONE STRIKING THERE HEAD ON THE GLASS SEEMS BE MORE LIKELY THAN IN EXTENDED CAB PICKUPS. IT IS MY UNDERSTANDING THAT FORD IS NOW PUTTING IN REAR SEATS WITH HEAD RESTS. WHAT ABOUT UPDATING THOSE W/OUT THEM?*AK