2017 Ford F-150 Complaint Log

JUST DROVE FROM LOUISIANA TO TEXAS TO COME TO WORK OFFSHORE.ALONG THE WAY I GET A MESSAGE ON DASH.STEER ASSIST FAIL,ABS LIGHT,HILL ASSIST FAIL AS WELL.NOTHING FEELS STRANGE SO I KEEP DRIVING TO MAKE IT TO WORK AT 2 AM.STOP FOR GAS,START TRUCK AND HAVE NO POWER STEERING.NO REPLIES FROM ANY DEALER AROUND TO HELP INCLUDING DEALER BACK HOME,I WILL EITHER BE FORCED TO PAY TO HAVE IT FIXED.APPARENTLY FORD KNOWS SOMETHING BUT DEALERS ARENT SAYING A WORD

PASSENGER FRONT DOOR LATCH FAILED TO MAKE POSITIVE LATCH. DOOR REMAINED OPEN DUE TO LATCH MECHANISM BEING FROZEN WITHIN THE DOOR. VEHICLE WAS PARKED IN DRIVEWAY OVERNIGHT. AMBIENT TEMPERATURE WAS 32 DEGREES FAHRENHEIT. NO PRECIPITATION FOR PREVIOUS 24 HOURS.

SINCE 15,000 MILES VEHICLE EMITS EXCESSIVE BURNT ENGINE OIL SMOKE FROM EXHAUST DURING INITIAL START UP. FORD BECAME AWARE OF THIS MARCH 19, 2019 UNDER FORD CASE CAS17456883, VEHICLE NOW HAS 19,000 MILES, AND NOT FIXED TO DATE. ADDITIONALLY, ENGINE DOES NOT COMPLY WITH FEDERAL OR STATE EMISSION STANDARDS. EXHAUST SYSTEM, EXHAUST SENSORS, AND CATALYTIC CONVERTER IS CONTAMINATED.

ON 01-24-2019, I STOPPED AT A RED LIGHT AND NOTICED AN ODOR COMING FROM MY 2017 FORD F-150 TRUCK AND SAW SOME SMOKE COMING FROM UNDER THE HOOD. A MOTORIST NEXT TO ME POINTED TO THE BOTTOM OF THE TRUCK; I ROLLED DOWN THE WINDOW AND HE SAID HE THOUGHT THERE WAS A FIRE UNDER THE TRUCK. I PULLED OVER, SHUT OFF THE TRUCK, SAW A SMALL FIRE ON THE FRAME UNDER THE ENGINE. THE OTHER MOTORIST PUT IT OUT WITH A FIRE EXTINGUISHER. A STATE POLICE OFFICER CALLED THE FIRE DEPT. WHO FURTHER EXTINGUISHED THE SMOLDERING. THE VEHICLE WAS TOWED. MY INSURANCE COMPANY SENT AN ADJUSTER WHO CONCLUDED THAT THE FIRE WAS CAUSED BY A FAILED PINON SEAL IN THE DIFFERENTIAL, WHICH IS PART OF THE POWER TRAIN. THE LEGAL DEPARTMENT OF FORD MOTOR CO. (OFFICE OF GENERAL COUNSEL) STATED THAT THE FIRE OCCURRED BECAUSE THE VEHICLE WAS DRIVEN ON PAVEMENT IN 4WD. I ASSERT THAT THIS IS NOT TRUE AND IS A TACTIC OF FORD MOTOR CO. TO AVOID HONORING THEIR PRODUCT WARRANTY OR TAKING RESPONSIBILITY FOR A POTENTIAL SAFETY HAZARD.

I GO TO THE FORD DEALERSHIP THAT SOLD ME MY VEHICLE FOR ALL MAINTENANCE. (COWLES PARKWAY FORD, WOODBRIDGE VIRGINIA). ON 10/22,2018, I HAD MY TRUCK SERVICED AND IT WAS NOTED THAT MY BRAKES WERE IN A "YELLOW CONDITION." ON 12/11/18 MY VEHICLE RECEIVED A MANDATORY VIRGINIA STATE INSPECTION (WITH NO MENTION OF THE BRAKE CONDITION). ON 1/22/2019, I TOOK MY TRUCK FOR A SERVICE TO INCLUDE TIRE ROTATION AND WAS INFORMED THAT THE TIRES COULD NOT BE ROTATED AND THE BRAKES COULD NOT BE INSPECTED BECAUSE THE "LUGNUTS WERE SWOLLEN." I ADMIT THAT THIS SOUNDED LUDICROUS--(I AM A RETIRED AIRCRAFT MAINTENANCE OFFICER WITH 27 YEARS SERVICE IN THE UNITED STATES AIR FORCE). WHEN I INQUIRED ABOUT THIS CONDITION FROM THE SENIOR TECHNICIAN, HE INFORMED ME THAT FORD MOTOR COMPANY HAS THESE LUG NUTS THAT SWELL DUE TO WATER INTRUSION AND FREEZING. I ASKED HOW I WOULD BE ABLE TO CHANGE A FLAT TIRE ON THE HIGHWAY AND WAS INFORMED THAT I WOULD NOT BE ABLE TO COMPLETE THIS TASK BECAUSE THE LUG NUT WRENCH WOULD NOT FIT OVER THE NUT. THUS MY TIRE ROTATION WAS NOT COMPLETED AND MY BRAKES WERE NOT INSPECTED TODAY AND (MY BELIEF IT DID NOT OCCUR DURING THE MANDATORY VIRGINIA STATE INSPECTION EITHER. HOWEVER, MY COMPLAINT FOCUS IS THAT THE LUG NUTS ON MY 2017 FORD F-150 CAN NOT BE REMOVED. I BELIEVE THAT THIS IS AN UNSAFE CONDITION AND WARRANTS A RECALL AND REPLACEMENT OF ALL F-150 TRUCK WHEEL LUG NUTS AND REQUEST YOUR ASSISTANCE IN THIS MATTER. I WAS TOLD BY THE TECHNICIAN THAT FORD MOTOR COMPANY IS AWARE OF THIS ISSUE BUT HAS TAKEN NO ACTION!

ON BELOW FREEZING MORNINGS DRIVER DOOR WILL NO RE LATCH AFTER OPENING. IT SEEM TO OCCUR ON HARD FREEZE MORNINGS. THIS HAS OCCURRED TO MY TRUCK ON THE FOLLOWING MORNING JAN 16 & 17 IN HERNDON VA AND ON JAN 21 2019 IN MINERAL VA EACH MORNING THE TEMP WAS BELOW 25. EACH TIME I HAVE HAD TO DEFROST THE DOOR LATCH

TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE THE CONTACT WAS EXITING THE VEHICLE AND CLOSING THE FRONT DRIVER'S DOOR, THE ENTIRE REAR WINDOW SHATTERED WITHOUT IMPACT. THE CONTACT CALLED JONES-WEST FORD AT (775) 329-8800 (LOCATED AT 3600 KIETZKE LN, RENO, NV 89502) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 16916217. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

THE TRANSMISSION HAS FAILED TWO TIMES. THE 10R80 TRANSMISSION IS KNOWN TO SHIFT ERRATIC AND CAUSE THE TRUCK TO RANDOMLY PICK GEARS. IT WILL ALSO RENDER THE GAS PEDAL USELESS. THIS WILL CAUSE YOU TO BE UNABLE TO ACCELERATE INTO THE FLOW OF TRAFFIC. IT WILL HOLD A GEAR AND THEN SLAM INTO THE NEXT GEAR AND SOMETIMES IT WILL STAY IN 3RD OR 5TH AND TRY TO START OFF THAT WAY. ITS A VERY DANGEROUS ISSUE. THE FIRST TIME MY TRANSMISSION WENT OUT IT TOOK FORD OVER A MONTH TO GET IT GOING AGAIN. NOW IT IS IN THE SHOP FOR THE SAME ISSUE AND IT HAS BEEN THERE FOR OVER THREE MONTHS AND IS STILL THERE.

DOORS FREEZE SHUT IN AND AROUND DOOR HANDLE SO STATIONARY VEHICLE CANNOT BE ENTERED IN COLD WEATHER. IN OTHER CASES THE DOOR CAN BE OPENED BUT WILL NOT LATCH EVEN THOUGH VEHICLE IS IN MOTION. OFTEN VEHICLE IS IN MOTION BEFORE IT IS REALIZED THE DOOR IS NOT LATCHED AND DOOR HAS AND MAY SWING OPEN WHILE TRAVELING IF NOT HELD IN PLACE BY THE INDIVIDUALS HAND. THIS PROBLEM HAS OCCURRED AT LEAST 6 DIFFERENT DAYS IN JANUARY AND FIRST FULL WEEK OF FEBRUARY 2019 IN TEMPERATURES BELOW 22 DEGREES F. TO DATE NO INJURY NOR PROPERTY DAMAGE HAS RESULTED FROM THIS CONCERN. THE DOORS HAVE BEEN TREATED WITH DEICER ALONG WITH A STRONG DOSE OF PENETRATING OIL. THIS HAS NOT CURED THE PROBLEM.

FROZEN DOOR LATCH. 20 DEGREES OUTSIDE. DRIVER SIDE FRONT DOOR LATCH FROZEN AND WOULDN'T OPEN. HAD TO GO TO PASSENGER SIDE FRONT DOOR TO GET INSIDE MY 2017 F150. ALL OTHER DOOR LATCHES WORKING AT THIS TIME.

F150, WITH BELOW FREEZING TEMPERATURES THE DO NOT ENGAGE AND STAY CLOSED. THE JUST BOUNCES OFF LATCHING. THIS LEAVE DRIVER TO TIE DOOR CLOSED WITH ROPE OR CORDS JUST TO GET TO WORK OR HOME. HAD DEALER PREFORM 18N03 BUT SAME ISSUE WITH SAME DOOR EXISTS. DEALER SEEMS OBLIVIOUS TO ISSUE DESPITE A VERY LARGE ONLINE AWARENESS OF THIS ISSUE.

RECALL 18N03 - FIX FREEZING DOOR LATCHES. MY VEHICLE WAS IN FOR THE RECALL TO BE COMPLETED ON 1/10/19. AT THE CONCLUSION OF THE RECALL 'FIX', I PICKED UP THE VEHICLE FROM THE LOCAL FORD DEALERSHIP. THE SERVICE DEPARTMENT PERSON, STATED "YOUR VEHICLE IS FIXED (USING AIR QUOTES), BUT IF YOU HAVE ANY FURTHER TROUBLE, FEEL FREE TO CONTACT US. I EXPECT TO HEAR FROM YOU." THE TWO FRONT DOORS OF THE VEHICLE WILL NOT LATCH UNLESS THEY ARE THAWED. IN TEMPS ABOVE ROUGHLY 28 DEGREES FAHR. THEY ARE FINE, WHEN COLDER THE DOOR WILL UNLOCK WITH REMOTE OR KEY, HOWEVER ONCE THE DOOR IS OPENED IT WILL NOT LATCH CLOSED UNTIL THE LATCH IS THAWED. FRIDAY, 1/11/19, AFTER WORK ABOUT 7PM, I ENTERED THE TRUCK, THOUGHT EVERYTHING WAS FINE AND THE DOOR LATCHED. AS I WAS LEAVING THE PARKING LOT, THE DRIVER'S DOOR SWUNG OPEN. I HAD TO HOLD THE DOOR CLOSED WITH ONE HAND TO DRIVE THE EIGHT MILES HOME. I UNDERSTAND FORD MOTOR CO. HAS BEEN AWARE OF THIS SINCE THE 2015 PRODUCTION YEAR AND HAS NOT PROVIDED AN ADEQUATE SOLUTION.

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CONTACT WAS APPROACHING GREEN LIGHT AT THE INTERSECTION AND DID NOT SEE THE OTHER VEHICLE APPROACHING FROM THE RIGHT SIDE AND CRASHED INTO THE VEHICLE DRIVER SIDE DOOR. THE CONTACT SUSTAINED A CONCUSSION AND A LACERATION TO THE TOP OF THE HEAD. THE OTHER DRIVER INJURY WAS UNKNOWN. NO AIRBAGS DEPLOYED. THERE WAS MEDICAL ATTENTION CONTACTED. THE CONTACT WAS TAKEN TO THE HOSPITAL WHERE THE CONTACT RECEIVED SEVERAL STAPLES TO THE HEAD. A POLICE REPORT WAS FILED. THE VEHICLE RECEIVE DAMAGES TO THE GRILL AND SIDE PANEL, BUMPER. THE OTHER VEHICLE RECEIVED DAMAGES TO THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058 (504) 347-7000 WERE A DIAGNOSED TEST WAS PERFORMED BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

WHEN ON A COMPLETE STOP IN A TRAFFIC INTERSECTION, THE AUTOSTART FEATURE IS ENGAGED SHUTTING THE ENGINE OFF. WHEN THE LEFT TURN LIGHT TURNS GREEN, I TAKE MY FOOT OFF THE BRAKES AND INITIATE A TURN. DURING THIS TURN, THE STEERING BECOMES DIFFICULT. HERE IS A LINK OF CURRENT COMPLAINTS: HTTPS://WWW.F150FORUM.COM/F118/AUTO-STOP-POWER-STEERING-PROBLEM-399937/

WHILE DRIVING. VEHICLE LOSES ALL ELECTRICAL AND ENGINE POWER WITHOUT WARNING, A COMPLETE FAILURE. HAD TOWED TO FORD SHOP AND COULD NOT BE DIAGNOSED AND NO FAULT CODE WAS GENERATED. VEHICLE WAS RETURNED WITHOUT REPAIR. A FEW DAYS LATER, VEHICLE DIED AGAIN. NO ELECTRIC NO POWER IN THE MIDDLE OF ROAD. I AM I A WHEEL CHAIR AND COULD NOT GET OUT. RETURNED TO SHOP TODAY AND AM AWAITING THEM TO TRY TO RECREATE THE ISSUE BECAUSE NO WARNING LIGHTS FOR CODES ARE BEING GENERATED WHEN IT FAILS. THIS FAILURE COULD BE FATAL IF WITHIN AN INTERSECTION OR OTHER DANGEROUS SCENARIOS ARE PRESENT. LOSE OF POWER TO STEERING, BRAKES. ALL FUNCTIONS ARE LOST THAT ENGINE POWER AND ELECTRICAL POWER OPERATE>

2017 FORD F-150 2.7L ECOBOOST ENGINE EXHIBITS EXCESSIVE BLUE SMOKE FROM THE EXHAUST AT START UP. FORD ACKNOWLEDGES AN ISSUE EXIST BUT NO FIX - SSM 47696 - SOME 2017-2018 F-150 VEHICLES EQUIPPED WITH A 2.7L ECOBOOST ENGINE MAY EXHIBIT EXCESSIVE WHITE OR BLUE SMOKE FROM THE EXHAUST AT START UP AFTER A COLD SOAK. IF THERE IS NO ASSOCIATED OIL CONSUMPTION CONCERN AND NO DRIVABILITY SYMPTOMS PRESENT, DO NOT ATTEMPT ANY REPAIRS AT THIS TIME. ENGINEERING IS INVESTIGATING, MONITOR OASIS FOR UPDATES. FORD ATTEMPTS FIX: TECHNICAL SERVICE BULLETIN 2.7L ECOBOOST - EXCESSIVE WHITE OR BLUE SMOKE FROM THE EXHAUST AT START UP AFTER A COLD SOAK TSB 19-2188 ISSUE IS NOT RESOLVED.

I'VE HAD THE DOORS LATCHES OF MY TRUCK FREEZE IIN THE SHUT AND OPEN POSITIONS, MAKING THE TRUCK UNABLE TO BE DRIVEN, IT'S HAPPEND MANY TIMES SINCE IT'S GOTTEN COLD OUT, THERE ARE THOUSANDS OF COMPLAINTS ONLINE AND ON ONLINE FORD F-150 FORUMS ABOUT THIS PROBLEM, I HAVE HAD IT IN AND THEY DID THE FSA 18N04 ON ALL 4 DOORS, THEY HAD MY TRUCK FOR 3 DAYS TO DO THIS, THE VERY NEXT MORNING THE DOOR LATCHES ARE DOING THE EXACT SAME THING, AT FIRST THEY UNLOCK AND THEN THE DOOR WON'T LATCH CLOSED SO YOU CAN NOT DRIVE THE VEHICLE , IF YOU CAN GET THE DOOR TO LATCH AND PROCEED DRIVING VEHICLE. THE DOORS WILL COME UNLATCHED WHILE TH3 VEHICLE IS IN MOTION, THERE'S TWO PARTS TO THIS ISSUE , FIRST IT LEAVES THE VEHICLE UNABLE TO BE USED IN AN EMERGENCY , AND IF THE LATCHES DO APPEAR TO LATCH AND YOU USE THE VEHICLE THE LATCHES ALLOW THE DOORS TO FLING OPEN WHILE DRIVING , THIS IS BOTH A HUGE SAFETY ISSUE AND FORD NEEDS TO ACTUALLY FIX THIS PROBLEM AND STOP BANDAGE THE ISSUE ...

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KARL FLAMMER FORD AT (727) 937-5131 (LOCATED AT 41975 US-19, TARPON SPRING, FL 34689) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS16814750. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE MADE COMPLAINTS ON HERE BEFORE FOR THE SAME PROBLEM, 3 DOORS ON MY TRUCK HAVE EITHER NOT UNLOCKED OR LATCHED WHEN CLOSING DOOR WHEN IT'S COLD OUT , THIS IS A WIDE KNOWN PROBLEM AND FORD KEEPS ISSUING FIXES THAT DON'T WORK, THIS IS A SAFETY ISSUE AS THE DOORS OPEN WHILE THE TRUCKS BEING DRIVEN, OR WHEN YOUR DRIVING THE TRUCK AND THE LATCHES FREEZE SHUT YOU CAN NOT OPEN THE DOOR TO GET OUT , IF IT WAS AN ACCIDENT AND CEHICLE WAS ON FIRE YOU CAN'T GET OUT , PLEASE MAKE THIS A MANDATORY RECALL , IT'S A HUGE SOFTY ISSUE ...

HORN STOPPED WORKING, THIS A TWO PART HORN THAT DOES NOT OPERATE CORRECTLY CAUSING A SAFETY CONCERN. HAD A MOTORIST DRIFTING INTO MY LANE THAT COULD NOT HEAR MY HORN WHEN I TRIED TO ALERT HIM TO THE ISSUE

THE REAR BRAKE CALIPERS SEIZED UP CAUSING GRINDING NOISES AND EXCESSIVE WEAR OF PADS AND ROTORS IN A VERY SHORT AMOUNT OF TIME. GAS MILEAGE WAS ALSO GREATLY REDUCED AS BRAKES WERE BEING APPLIED WHILE DRIVING. FORD REPLACED THE EFFECTED CALIPER BUT CANNOT GUARANTEE THAT THE OTHER 3 WILL NOT DO THE SAME THING SAYING IT WAS A FAULTY PART RAISING CONCERN THAT THEY WILL GO OUT AFTER MY WARRANTY ON A ONE YEAR OLD TRUCK EXPIRES IN THE NEXT FEW MONTHS LEAVING ME RESPONSIBLE FOR REPLACING THE FAULTY PARTS OUT OF POCKET.

THIS VEHICLE HAS THE AUTOMATIC STOP/START FEATURE AND FOR A FEW SECONDS AFTER THE VEHICLE STARTS BACK UP AFTER BEING STOPPED- THERE IS NO STEERING CONTROL

I RECEIVED A SAFETY RECALL LETTER (NHTSA RECALL 18V-568) AND TRIED TO MAKE AN APPOINTMENT, BUT I HAVE BEEN TOLD I NEED TO LEAVE MY CAR AT THE SERVICE FOR A DAY AND THEY CANNOT PROVIDE A REPLACEMENT CAR. I CANNOT STAY WITHOUT A CAR THE ENTIRE DAY. THIS SHOULD BE THE MANUFACTURER'S RESPONSIBILITY...

REAR DOORS NOT SHUTTING IN COLDER TEMPS. HAD TO RATCHET STRAP THE REAR DOORS TOGETHER FROM THE INSIDE TO KEEP THEM SHUT. CONTACTED THE LOCAL DEALER AND SERVICE TOLD ME THAT IT'S AN 8 HOUR FIX AND THAT MAY NOT FIX IT. HE THEN TOLD ME TO FIND A GARAGE AND THAW IT OUT.

WHEN EVER IT GETS BELOW FREEZING THE DOOR LOCKS FREEZE AND WON'T OPEN ALL 4 DOORS , ALSO IF YOU CAN GET THEM TO OPEN, THEY WILL NOT LATCH CLOSED WHEN CLOSING DOORS, SO YOU ARE UNABLE TO DRIVE THE TRUCK

OUTSIDE AIR TEMPERATURE WAS 21 DEGREES F, COULDN'T UNLOCK OR OPEN DOORS WITH KEY FOB OR MANUALLY. THE VEHICLE HAD BEEN REMOTELY STARTED AND HAD BEEN RUNNING, PARKED FOR 10 MINUTES BEFORE I TRIED TO UNLOCK AND OPEN THE DOORS. ## VIN PASSED ## FORD F150 2017 ##

I CALLED GILLESPIE FORD IN GURNEE ILLINOIS 7 WEEKS PRIOR ABOUT A SEAT BELT PRE-TENSIONER THAT COULD CAUSE A FIRE I WAS TOLD THEY WOULD BE ABLE TO GET IT IN THE FOLLOWING MONDAY AS I CALLED IN THE PREVIOUS WEDNESDAY THEY SAID THE FOLLOWING WEDNESDAY AT THE LATEST I HAVE CALLED MULTIPLE TIMES SINCE AND I SPOKE WITH A GENTLEMAN AND SERVICE TODAY DECEMBER 5TH 2018 AND WAS TOLD I WILL HAVE TO WAIT TWO MONTHS BECAUSE THEY ARE TOO FAR BEHIND I CONTACTED FORD CUSTOMER SERVICE AND WAS TOLD THEY WILL BACK THERE DEALERSHIP AND THEY WILL NOT HELP ME SEEING HOW THIS IS A SAFETY RECALL I AM VERY CONCERNED ABOUT DRIVING MY VEHICLE THAT I PURCHASED JANUARY 6TH 2018 I TOLD THE GENTLEMAN AT GILLESPIE FORD MY CONCERN AND I WAS TOLD THAT IS NOT HIS PROBLEM I WOULD JUST LIKE TO NOTIFY YOU ABOUT THIS FOR THE FACT THAT IT IS A SAFETY RECALL

I WAS DENIED SERVICE BY TEAM FORD LAS VEGAS ON DREXEL RD FOR NHTSA RECALL NUMBER: 18V568. THE SERVICE MANAGER INFORMED ME HE HAD REMOVED ME FROM THEIR SYSTEM AND HE HAD THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANYTIME. I INFORMED HIM THIS WAS FOR A SAFETY RECALL AND IT NEEDED TO BE FIXED. HE STILL REFUSED ME SERVICE. I BELIEVE HIS REFUSAL WAS DUE TO A NEGATIVE REVIEW I GAVE THEIR SERVICE DEPARTMENT A FEW MONTHS EARLIER. I MAILED A LETTER TO FORD MOTOR CO ASKING FOR THEIR HELP TO GET THE SAFETY ISSUE FIXED ON DEC. 4TH 2018. I HAVE STILL NOT RECEIVED A RESPONSE. I HAVE ATTACHED A COPY OF THE LETTER SENT.

DOOR LATCHES FREEZE AND WILL NOT PROPERLY LATCH WHEN TRYING TO CLOSE OR GET STUCK LOCKED WHEN SHUT IN SUB-FREEZING TEMPERATURES. THIS HAS HAPPENED ON 3 OCCASIONS. TEMPERATURE HAS ALWAYS BEEN ABOVE 5F BUT BELOW 32 F

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE DOORS FAILED TO OPEN BECAUSE THE DOOR LATCHES WERE FROZEN. THE CONTACT STATED THAT THE DOORS OPENED IN WARMER WEATHER. THE VEHICLE WAS TAKEN TO WICKSTROM FORD (600 W NORTHWEST HWY, BARRINGTON, IL 60010) WHERE THEY APPLIED GREASE ON THE DOORS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT A STRONGER GREASE WOULD BE APPLIED TO THE DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE AND WOULD NOT DISPLAY THE TRANSMISSION GEAR SHIFTER POSITION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,500.

FORD MOTOR COMPANY DOCUMENTATION (2017 RV & TRAILER TOWING GUIDE) STATES THIS MODEL OF TRUCK, WITH THE FORD 3.5L ECOBOOST ENGINE, CAN SAFELY TOW 11,500LBS (MAXIMUM LOADED TRAILER WEIGHT). BASED ON PERSONAL EXPERIENCE AND CONSULTING MULTIPLE TRAILER TOWING EXPERTS, THIS IS A MISREPRESENTATION OF THE MATERIAL FACTS AND CAPABILITIES OF THIS TRUCK. ADDITIONALLY, IT PUTS UNSUSPECTING DRIVERS IN AN UNSAFE AND DANGEROUS DRIVING SITUATION.

DOOR LATCHES FREEZING CAUSING DOORS TO OPEN WHILE DRIVING. WHILE DRIVING IN COLD TEMPERATURES THE DOOR LATCHES DON'T WORK. I WAS DRIVING SEVERAL TIMES AND WHEN YOU GO AROUND A CORNER OR TURN THE VEHICLE LEFT OR RIGHT THE DOORS SWING OPEN. FORD HAS INSTALLED WEATHER SEALS BUT THEY SAID THAT THE FIX IS NOT WORKING AS I HAVE PROVEN I WAS TOLD THERE IS NOTHING MORE THEY CAN DO AT THIS TIME AND WILL HAVE TO DEAL WITH IT

SINCE NOVEMBER 2018 WHEN TEMPERATURES ARE BELOW 32 DEGREES MY DOORS WILL NOT CLOSE ONCE OPENED ON MY F-150, UNTIL THE LOCK IS FORCED DOWN.. THE TRUCK HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES FOR ALL FROZEN DOOR LATCH RECALL (18NO3). WHEN THE DOORS DO CLOSE, BY FORCING THE LOCK DOWN, THEY WILL NOT REOPEN UNTIL THE TRUCK HAS WARMED UP. ALL FOUR DOORS HAVE BEEN AFFECTED. MY CHILDREN HAVE BEEN LOCKED IN THE BACK (CREW CAB). I HAVE HAD TO DRIVE TO THE DEALERSHIP HOLDING THE DRIVERS DOOR CLOSED. THE DOORS ARE A SAFETY CONCERN FOR MY FAMILY AND I, AND FORD HAS NO FIX FOR THE PROBLEM. THE DEALERSHIP WILL NOT BUY BACK THE TRUCK. THE PROBLEM EXIST STATIONARY AND IN MOTION.

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT TOOK THE VEHICLE TO DAVIDSON FORD (3690 NY-31 LIVERPOOL, NEW YORK 13090, (315) 860-0096) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT HAD TO TAKE THE VEHICLE BACK TO THE DEALER FOUR TIMES FOR THE DOOR LOCKS. THE CONTACT WAS UNABLE TO UNLATCH THE FRONT PASSENGER DOOR FROM INSIDE THE VEHICLE. THE CONTACT HAD TO OPEN THE WINDOW AND UNLOCK THE FRONT PASSENGER DOOR FROM OUTSIDE THE VEHICLE. THE CONTACT WAS NOW EXPERIENCING A FAILURE WITH THE REAR PASSENGER DOOR BEING UNABLE TO UNLOCK. THE CONTACT HAD TO USE A BUNGEE CORD TO KEEP THE DOOR LOCKED. THE CONTACT ALSO MENTIONED THAT THE DEALER REPLACED THE DOOR SHIELDS, ROD, AND CABLE ASSEMBLY, INSTALLED A DOOR SEAL, AND LUBRICATED THE LATCHES; HOWEVER, THE REPAIRS DID NOT CORRECT THE DOOR FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS16563007. THE FAILURE MILEAGE WAS 14,478.

TL* THE CONTACT OWNS A 2017 FORD F-150 SUPER DUTY. WHILE DRIVING 70 MPH OVER AN OBJECT IN THE ROAD, THE DRIVER'S SIDE WHEEL SHOOK VIOLENTLY AND THE ENTIRE VEHICLE EXPERIENCED A "DEATH WOBBLE". THE "HILL ASSIST" AND "SERVICE TRACK" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO STUCKY FORD (500 BROAD ST, HOLLIDAYSBURG, PA 16648, (844) 200-3673) WHERE THE BUSHING CHAMBERS WERE CHANGED A FEW TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

DOOR LATCHES REPEATEDLY FREEZE DURING COLD WEATHER DESPITE HAVING BEEN IN FOR REPAIR SEVERAL TIMES SINCE THE TRUCK WAS NEW, INCLUDING A SERVICE CAMPAIGN DESIGNED TO ADDRESS THIS ISSUE. THE DOOR LATCHES WILL EITHER FREEZE WHILE THE DOOR IS SHUT, PREVENTING THEM FROM OPENING, OR WILL FREEZE AFTER THE DOOR HAS BEEN OPENED, WHICH PREVENTS THEM FROM SECURELY LATCHING WHEN YOU ATTEMPT TO CLOSE THEM. THIS PAST SATURDAY THE DOOR OPENED WHILE I WAS MOVING THE TRUCK IN THE DRIVEWAY, RESULTING IN ME FALLING PART-WAY OUT OF THE TRUCK WHILE IT WAS MOVING. THEY AGAIN FROZE THAT EVENING, CREATING A SITUATION WHERE I HAD TO HOLD THE DOOR CLOSED WITH MY LEFT ARM.

AT ONLY 19K MILES I DEVELOPED A TIMING CHAIN ISSUE. ITS A KNOWN THAT THE DEALER TELLS ME IS PERFECTLY NORMAL.

11/07/18 ON HWY 295 LAWRENCE NJ HEAD ON WITH A GUARDRAIL AT 65 MILES AIRBAG DID NOT DEPLOY

MY FRONT PASSENGER DOOR OPENED WHILE TAKING MY DAUGHTER TO SCHOOL ON 11/7/18. WE WERE ENTERING THE ROUNDABOUT AT A SLOW RATE OF SPEED WHEN IT OPENED. SHE HAD TO REACH OUT AND HOLD THE DOOR SHUT AS IT WOULD NO LONGER LATCH. ALL OF THE DOORS HAVE HAD PROBLEMS LATCHING THAT LAST FEW DAYS. THIS MORNING BOTH THE FRONT AND REAR PASSENGER DOORS WOULD NOT LATCH AFTER BEING OPEN. LAST YEAR I HAD PROBLEMS WITH THE DOORS UNLOCKING IN BELOW FREEZING TEMPERATURES. I HAD THE TRUCK INTO THE DEALER NUMEROUS TIMES FOR REPAIR BUT SO FAR THEY ARE UNABLE TO RESOLVE THIS LATCH ISSUE.

STEERING CONTROL TEMPORARILY LOST WHEN DRIVING

NOTHING HAS HAPPEN, AM JUST GOING BY WHAT RECALLS THEY SEND ME, AND I GO TO FORD AN THEY TAKE CARE OF IT.

WHILE DRIVING THE 2017 FORD F-150 THE STEERING BECAME VERY DIFFICULT TO TURN ON A CITY STREET. THE STEERING WENT OUT WITH 38K MILES. THE DEALERSHIP FIXED BY REPLACING THE STEERING COLUMN AND ELECTRONIC CONTROLS FOR $1730.

AT HIGHWAY SPEEDS, ON I-15 IN UTAH AT APPROXIMATELY 70 MPH, TRAVELING OVER AN OVERPASS BRIDGE TO THE TRANSITION TO THE HIGHWAY AND HITTING THE BUMP THE FRONT WHEELS AND RELATED SUSPENSION INCLUDING THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY,..A CONDITION HISTORICALLY KNOWN AS "DEATH WOBBLE". THIS DID NOT CEASE UNTIL REDUCING SPEED TO BELOW 50 MPH. MILEAGE ON THE VEHICLE WAS 10,141. VEHICLE IS COMPLETELY STOCK WITH NO MODIFICATIONS. AFTER A TIRE ROTATION AND INSPECTION FINDING NO VISABLE ISSUES THE VEHICLE STILL CONTINUES TO UNEXPECTEDLY/RANDOMLY EXHIBIT THIS PROBLEM. THIS OCCURS ONLY AT HIGHER HIGHWAY SPEEDS AND ONLY AFTER TRAVELING OVER A TRANSITION OR ROUGH PAVEMENT TYPICALLY ASSICIATED WITH AN OVERPASS BRIDGE.

TRUCK PARKED IN DRIVEWAY, AMBIENT TEMPERATURE 30F. DRIVER'S SIDE DOOR WOULD NOT CLOSE/LATCH. IF I INSERTED THE KEY AND LOCKED THE DOOR IT WOULD CLOSE. ONCE OPENED AGAIN IT WOULDN'T CLOSE. AFTER A 12 MILE DRIVE, THE DOOR WORKED FINE. 7000 MILES ON VEHICLE.

TL* THE CONTACT OWNS A 2017 FORD F-150. WHEN THE TEMPERATURE WAS 32 DEGREES, ALL THE DOORS FAILED TO REMAIN CLOSED AND WOULD OPEN WHILE DRIVING. THE MESSAGE "TRANSMISSION NOT DRIVE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO KOERNER FORD OF SYRACUSE (805 W GENESEE ST, SYRACUSE, NY 13204, (315) 474-4275) WHERE IT WAS DIAGNOSED THAT THE DOOR HINGE MECHANISM FAILED WHEN THE TEMPERATURE FELL BELOW 32 DEGREES. THE HINGE MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 15,300. THE VIN WAS NOT AVAILABLE.

ON 9-24-18 MY INSTRUMENT CLUSTER WENT OUT, NO GAUGES WORKED INCLUDING WIPERS, BLINKERS, DEFROSTER. HAD TRUCK TOWED TO THE DEALER AND THEY DID A MASTER RESET. GOT THE TRUCK BACK A LITTLE OVER A WEEK LATER. 7 DAYS LATER THE SAME THING HAPPENED ALL THE GAUGES ALONG WITH WIPERS, BLINKERS AND DEFROSTER. THE RADIO WAS OUT BOTH TIMES BUT THAT WAS NOT THE SAFETY ISSUE. THIS TIME THE DEALER REPLACED A MODULE. GOT THE TRUCK BACK ON 10-12-18 AND IT IS WORKING AT THIS TIME. BOTH TIMES THE TRUCK WAS STATIONARY. 1ST TIME WAS IN MY GARAGE AND THE 2ND TIME WAS IN THE PARKING LOT OF THE FIRE DEPARTMENT THAT I RUN WITH. .

I STOPPED ON LEVEL GROUND, PUT THE TRANSMISSION IN PARK AND STEPPED ON THE EMERGENCY BRAKE. I EXITED THE VEHICLE FOR A MINUTE TO PERFORM A MINOR TASK. I LEFT DRIVERS SIDE DOOR OPEN AND THE ENGINE RUNNING. THE END GATE WAS DOWN. I TURNED AROUND TO RENTER THE TRUCK BUT IT HAD MOVED OFF THE LEVEL GROUND AND WAS GOING DOWN THE HILL IN REVERSE. IT CONTINUED UNTIL IT HIT A PINE TREE. NO ONE WAS IN THE VEHICLE.

MY VEHICLE HAS 10 RECALLS ON IT AND NO ONE FROM FORD HAS CONTACTED ME. I WAS TOLD BY THE DEALER I BOUGHT IT FROM THAT THERE WOULD BE A RECALL NOTICE GOING OUT EARLY SEPT FOR THE SEATBELT ISSUE

ON TWO OCCASIONS VEHICLE ACCELERATED TO THE FLOORBOARD WITHOUT TOUCHING PEDAL, NOR FLOOR MATS HOLDING PEDAL DOWN. BOTH TIMES WAS FORCED TO PUT TRUCK IN NEUTRAL AND TURN ENGINE OFF. FORD DEALER CANNOT FIX ISSUE B/C CANNOT GET PROBLEM TO REPEAT FOR THEM