NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford F-150. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DURING BELOW FREEZING TEMPERATURES AFTER HEAVY RAIN THE DRIVERS SIDE FRONT DOOR WOULD NOT LATCH WHEN ATTEMPTING TO CLOSE IT. AFTER ROUGHLY 45 MINUTES WITH THE VEHICLE RUNNING, AND HEAT ON THE DOOR CLOSED PROPERLY. THE NEXT DAY IT HAPPENED AGAIN. 1/18/18 AND 1/19/18 WERE THE DATES OF OCCURRENCES.
REAR PASSENGER DOOR WINDOW SHATTERED AS I WAS DRIVING ON THE FREEWAY. DID NOT SEE OR FIND EVIDENCE OF ANYONE HITTING WINDOW.
THE DRIVER DOOR WOULD NOT LATCH. IT TOOK 4 HOURS OF A HEATER IN A GARAGE AND SOME FORCE TO GET DOOR TO LATCH. THE ACTUAL LATCH WOULD WORK, BUT THE NOB IN THE CAR WOULD NOT WORK. THE OUTSIDE HANDLE ALSO WORKED, BUT FELT LIKE IT WAS NOT ENGAGING. I DID HAVE TO HOLD THE DOOR CLOSED WHOLE I DROVE HOME FROM THE STORE.
Since I purchased this vehicle new, it has always had problems with hard shifting. This happens at low to medium speed when accelerating or decelerating. In many cases while accelerating, the hard shift causes a temporary loss of power (and therefore acceleration) creating a dangerous situation when trying to merge in heavy traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? I SHARED THIS PROBLEM WITH THE DEALER VERY EARLY IN MY OWNERSHIP. THEY APPLIED A SOFTWARE PATCH THAT WAS SUPPOSED TO RESOLVE THE PROBLEM. IT DID NOT. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? IT HAS NOT BEEN INSPECTED BY A MANUFACTURING FACILITY, BUT IT HAS BEEN INSPECTED BY THE AUTHORIZED DEALER WHERE I PURCHASED IT. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
I AM HAVING THE EXACT SAME ISAUE AS FORD RECALL 17C01, NHTSA CAMPAIGN NUMBER 17V053000 WHERE IN COLD CLIMATES THE INSTRUMENT CLUSTER DOESN'T WORK UPON STARTING THE TRUCK. THIS RECALL IS FOR 2017 FORD F150S BUILT IN THE DEARBORN, MI PLANT, BUT WAS NOT EXTENDED TO MY 2017 FORD F150BUILT IN THE DEARBORN, MI PLANT. THIS ISSUES HAS HAPPENED ON MULTIPLE OCCASIONS.
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT ALL THE DOORS ON THE VEHICLE FAILED TO LATCH. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED ANOTHER UNKNOWN DEALER AND WAS INFORMED THAT THE FAILURE WOULD HAVE TO BE DUPLICATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
THE NEW FORD PICKUPS HAVE THERE FRONT SIGNAL LIGHTS BETWEEN THE TWO HEADLIGHTS. THE TWO HEADLIGHTS ARE ALWAYS ON WHETHER ON LOW OR HIGH BEEM MAKING IT ALMOST IMPOSSIBLE TO SEE THE TURN SIGNAL LIGHTS GOING.
TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH WITH CHILDREN IN THE VEHICLE, THE FRONT PASSENGER DOOR OPENED. FOR 45 MINUTES, THE CONTACT WAS FORCED TO SECURE THE DOOR WITH A BUNGEE CORD. THE DEALER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS PURCHASED BRAND NEW IN JULY OF 2017. THE LINKAGE ON THE DOORS THAT SHOULD PROPERLY SECURE THE LOCKS IN THE CLOSED POSITION MALFUNCTIONED ON MORE THAN ONE OCCASION. IT WAS UNKNOWN IF THE MANUFACTURER OR THE DEALER WERE CONTACTED. THE FAILURE MILEAGE WAS 2,500.
DRIVING DOWN THE INTERSTATE CRUISE SET AT 70 MPH HIT A COUPLE SMALL PATCH SPOTS AND THE THE STEERING WHEEL WENT CRAZY JERKING AROUND LIKE I HAD A BLOWOUT. I MERGED TO THE APRON OF THE INTERSTATE TO SLOW AND STOP. WHEN I WAS ALMOST STOPPED THE JERKING QUIT. I NOTIFIED DEALERSHIP AND TOOK IT TO THEM THEY FOUND NOTHING WRONG WITH THE TRUCK. I STARTED RESEARCH MYSELF AND THE PROBLEM IS KNOWN AS A DEATH WOBBLE. VERY DISAPPOINTING FROM A NEW TRUCK WITH 8000 MILES ON IT. THERE ARE SEVERAL VIDEOS OUT THERE OF THIS PROBLEM. FORD NEEDS TO ADDRESS THIS ISSUE BEFORE A BUNCH OF PEOPLE ARE KILLED.
DRIVER AND PASSENGER FRONT DOORS WILL NOT LATCH ALL THE TIME. HAS BEEN TO THE DEALERSHIP TWICE. FIRST TIME THEY DID A TEMPORARY FIX. THE 2ND TIME ON DECEMBER 29, 2017 IT WAS LOOKED AT A 2ND TIME AND A 'PERMANENT FIX' WAS APPLIED TO THE DOOR LATCHES. AFTER PICKING THE TRUCK UP IT IS STILL NOT FIXED. FORD IS PUTTING OUT FAULTY PERMANENT FIXES. THE TRUCK WAS PARKED WHEN I NOTICED THE PROBLEM WAS NOT FIXED. THE PASSENGER DOOR TOOK 15 TRIED TO LATCH CLOSED. DRIVERS DOOR TAKES 3-5 TRIES TO RT TO CLOSE.
MY DRIVERS DOOR DOES NOT "LATCH" WHEN I CLOSE IT. IT APPEARS THIS OCCURS WHEN BELOW FREEZING. I SEE FORUMS ABOUT BEING WET/FREEZING. MINE HAPPENS IN NORMAL COLD/NON WET CONDITIONS AS WELL. THE VEHICLE WAS TOWED TO A LOCAL FORD DEALER FOR SERVICE, THEY TOLD ME THEY DON'T HAVE PARTS COME BACK NEXT WEEK, I DID. THEY SAID THERE'S NO FIX AND THEY MIGHT WANT A WATER TEST. AT THIS POINT I HAVE NO INTENTION OF BEING INCONVENIENCED BY THEIR BLUNDERING AND GUESSING. I TOLD THEM TO CALL ME WHEN THEY HAVE A FIX. I SELL MERCEDES-BENZ PRODUCTS SO I EMPATHIZE WITH RECALLS HOWEVER I AM BEYOND FRUSTRATED THAT I DRIVE TO WORK HOLDING MY DOOR SHUT. I HAVE READ MANY FRUSTRATING SITUATIONS CONCERNING THIS ON THE FORUMS. IT SEEMS THIS HAS BEEN GOING ON SINCE 2015. IT IS DISTURBING THAT FORD CAN'T COME UP WITH A DEPENDABLE SOLUTION IN ALMOST 3 YEARS. MY VEHICLE IS NOT ON THE RECALL LIST BUT I AM HAVING THE PROBLEM. THIS IS TOTALLY UNACCEPTABLE.
WHILE THERE IS A RECALL (17V652) FOR CERTAIN MODEL YEAR 2015-2017, IT DOES NOT COVER MY JUNE 2017 BUILT VEHICLE. THE DOOR LATCH FREEZES DAILY ON A 4 MONTH OLD VEHICLE ANY DAY WHICH IS BELOW 32 DEGREES FAHRENHEIT. THE DOOR WILL NOT LATCH LEAVING THE SAFETY OF ANYONE SITTING IN THE REAR SEAT VULNERABLE. IT IS NOT THE LOCK ACTUATOR OR THE RUBBER SEAL, BUT THE ACTUAL DOOR LATCH NOT CATCHING. THE FORD DEALER STATED THAT THERE WAS ICE, BUT THIS VEHICLE IS NOT COVERED UNDER THE RECALL. AFTER SITTING THEIR GARAGE FOR TWO HOURS IT FINALLY LATCHED. ONLY ONE DOOR CONSISTENTLY DOES THIS (RIGHT REAR). THE VEHICLE STAYS OUTSIDE AND IS NOT GARAGE KEPT.
TAKATA RECALL I WAS INVOLVED IN AN ACCIDENT WHILE DRIVING MY 2017 FORD F150 ON DECEMBER 20, 2017. THE DRIVER AIR BAG CURTAIN DEPLOYED AND TRAPPED MY HEAD DOWN AGAINST MY LEFT SHOULDER. THE BAG DID NOT DEFLATE, SO I WAS FORCED TO RETRIEVE MY KNIFE FROM MY BELT AND CUT THE BAG OPEN. THE CONTENTS OF THE BAG QUICKLY FILLED THE CAB WITH WHITE POWDERY SMOKE WHICH I INHALED. I NOW HAVE ROUGH BREATHING WHILE INHALING. I HAVE BEEN TO MY DOCTOR AND WAS PRESCRIBED AZITHROMYCIN 250MG PAK TAB TEVA. THIS WAS A TEMPORARY CURE, BUT THE ROUGH BREATHING IS AGAIN PRESENT. PLEASE PROVIDE THE PROPELLANT NAME IN THESE AIRBAGS, SO I WILL KNOW HOW TO TREAT MY PROBLEM.
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (VONDERAU FORD, 1912 N MECHANIC ST, EL CAMPO, TX 77437) FOR THE FIRST OIL CHANGE, THE MECHANIC NOTICED THAT THE OIL PAN LEAKED OIL. THE MECHANIC DIAGNOSED THAT THE PLASTIC OIL PAN WAS CRACKED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,300.
THE HALOGEN HEADLIGHTS ARE TERRIBLE! I LIVE IN A PLACE THAT IS VERY DARK DURING THE WINTER MONTHS AND THESE HEADLIGHTS ARE CLOSE TO NIGHT HAVING THE LIGHTS ON. I HAD TO CHANGE THEM OVER TO HIGH INTENSITY LED BULBS, WHICH ISN'T AN EASY CHORE, THAT MADE IT BETTER BUT FORD, WITH ALL THE NEW FANGLED TECHNOLOGY OUT THERE, SHOULD PUT BETTER HEADLIGHTS IN ITS VEHICLES.
VEHICLE WAS INVOLVED IN A COLLISION WHEREIN IT "T-BONED" A VEHICLE STOPPED ACROSS A ROADWAY AT 60MPH. I WAS TRAVELING STRAIGHT IN THE LEFT LANE OF A DIVIDED HIGHWAY. THE STEERING HUB AIRBAG DID NOT DEPLOY, AND THE SHOULDER HARNESS DID NOT PREVENT ME FROM STRIKING THE STEERING WHEEL HUB , WHICH FAILURES RESULTED IN BREAKING MY STERNUM. I ALSO RECEIVED A WHIPLASH.
10 OUTSIDE. STARTED MY TRUCK AND COULDN'T OPEN THE DRIVERS DOOR FROM THE INSIDE. ROLL DOWN THE WINDOW TO OPEN THE LATCH FOR THE OUTSIDE. DOOR WOULDN'T CLOSE. THE LATCH IN THE DOOR WOULDN'T WORK. IT WOULDN'T CLICK. COULDN'T LOCK THE DOOR. DROVE WITH THE DOOR UNABLE TO CLOSE TO THE LOCAL 'NON-FORD' SHOP AND THEY SAID TO WARRANTY IT AT FORD. I DROVE AN HOUR TO FORD IN RENO WITH RATCHET STRAPS HOLDING THE DOORS TOGETHER. PROBLEM WOULDN'T DUPLICATE IN RENO (30) IN RENO. THEY WOULDN'T REPLACE PARTS IF THEY COULDN'T DUPLICATE THE PROBLEM. TURNS OUT THERE IS A RECALL FOR THIS SAME ISSUE IN OTHER F150S, BUT NOT MY VIN.
2017 FORD F-150. CONSUMER WRITES IN REGARDS TO ROLL PIN SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
I OWN A 2017 F150 5.0 LITER V8 WITH 10,700 MILES PURCHASED NEW THIS YEAR.THE BRAKING SYSTEM FAILED WHILE DRIVING. THE BRAKE PEDAL LOST THE RESISTANCE AND DEPRESSED ALL IF THE WAY TO THE FLOOR, FAILING TO STOP THE VEHICLE. THE BRAKE PEDAL WOULD RETURN BACK TO THE NORMAL POSITION WHEN RELEASED. THIS HAPPENED INTERMITTANTLY ON SECONDARY ROADS FOR ABOUT 25 MILES BEFORE FAILING CONSISTENTLY. THE BRAKE PEDAL WOULD THEN DEPRESS COMPLETELY TO THE FLOOR BOARD UNTIL RELEASED. NO WARNING LIGHTS OR ALARMS ACTIVATED. THE BRAKES WOULD FUNCTION PARTIALLY AND ABNORMALLY BUT REQUIRED THE DRIVER TO 'PUMP' THE BRAKE PEDAL TO MAINTAIN PROPER PEDAL RESISTANCE AND WOULD BRING THE VEHICLE TO A STOP. IT WAS TAKED TO THE DEALERSHIP WHERE IT WAS PURCHASD AND THE MASTER CYLINDER WAS SAID TO BE LEAKING AND WAS REPLACED UNDER WARRENTY REPAIR.
THE DRIVER'S SIDE DOOR WILL NOT LATCH . THE DOOR WILL NOT STAY CLOSED IN COLD WEATHER. IN NOVEMBER 2017 I RECEIVED A NOTICE TELLING ME OF THE PROBLEM AND HOW TO RESOLVE THE ISSUE. THE DEALERSHIP TELLS ME THERE ARE NO PARTS TO FIX THE PROBLEM. THE TRUCK IS UNSAFE TO DRIVE. THE SAFETY RECALL NUMBER IS 17S33/ NHTSA RECALL NUMBER IS 17V-652.
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE FRONT DOORS FAILED TO REMAIN CLOSED. THE CONTACT STATED THAT BICKFORD FORD (3100 BICKFORD AVE, SNOHOMISH, WA 98290, (425) 334-4045) REPAIRED THE DOOR LATCHES. THE CONTACT STATED THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT DURING COLD WEATHER, THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR DOORS FAILED TO LATCH SECURELY. AFTER A WHILE THE DRIVER'S SIDE FRONT AND PASSENGER'S SIDE FRONT DOORS EXPERIENCED SIMILAR FAILURES. THE VEHICLE WAS TAKEN TO WACONIA FORD SALES, INC. LOCATED AT 235 MN-5, WACONIA, MN 55387, (952)442-4411 AND METROPOLITAN FORD OF EDEN PRAIRIE (12477 PLAZA DR, EDEN PRAIRIE, MN 55344, (952)943-9000) WHERE THE VEHICLE WAS VEHICLE WAS REPAIRED EACH TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT ALSO REQUESTED A BUY BACK BY THE MANUFACTURER WHICH WAS DENIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *LN *TR
TRUCK WANDERS ALL OVER THE ROAD AND REQUIRES CONSTANT CORRECTION NO MATTER THE ROAD CONDITIONS. ONCE THE VEHICLE SPEED REACHES OVER 40-45 MPH THE STEERING BECOMES VERY DIFFICULT. ALMOST AS IF THE POWER STEERING ASSIST IS NOT FUNCTIONING.
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DOORS WOULD NOT LATCH SHUT IN COLD WEATHER. THE CONTACT HAD TO TIE THE DOORS SHUT WITH BUNGEE CORDS WHILE DRIVING. THE VEHICLE WAS TAKEN TO DEERY BROTHERS FORD LINCOLN (2343 MORMON TREK BLVD, IOWA CITY, IA 52246, (833) 889-0143) ON FOUR OCCASIONS AND THEY REPLACED THE LATCHES AND INTERIOR DOOR PARTS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CALLED AND STATED THAT THE DOORS WERE NOT COVERED BY A RECALL. WHEN THE CONTACT STATED HE WOULD GO TO THE MEDIA TO REPORT THE FAILURE, THE MANUFACTURER STATED THERE WOULD BE LITIGATION AND DISCONNECTED THE CALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND HAD NOT BEEN REPAIRED. THE CONTACT WAS PROVIDED A LOANER VEHICLE, WHICH THE DEALER ASKED TO BE RETURNED. THE FAILURE MILEAGE WAS 15,000.
TL* THE CONTACT LEASED A 2017 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO SHUT AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. ADDITIONALLY, AN ABNORMAL GRINDING NOISE WAS HEARD COMING FROM THE TRANSMISSION WHILE IDLING. THE VEHICLE WAS TAKEN TO ANDY MOHR FORD (2713 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6541), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,450. THE VIN WAS NOT AVAILABLE.
THE TRUCK HAS A RECALL 17S33 INVOLVING DOORS NOT LATCHING DUE TO WATER. MY TRUCK HAS THIS ISSUE AND THE DEALER CANNOT OBTAIN THE PARTS. I'VE CALLED FORD TWICE AND JUST GET REFERRED TO THE DEALER WHO CAN'T HELP ME. AFTER MY TRUCK IS WASHED, THE DRIVERS SIDE REAR DOOR FAILS TO LATCH CAUSING THE WARNING SIGNAL TO ACTIVATE AND INTERIOR LIGHTS TO COME ON.
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V671000 (POWER TRAIN) AND 17V526000 (SEAT BELTS). THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO AN INTERNAL ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCCLARY FORD INC (1104 US HWY 72 E, ATHENS, AL) WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
DEFLECTOR FORD PART NUMBER 8327 TORE AND IS RUBBING AGAINST POWER STEERING AND TRANSMISSION COOLANT HOSES AT 19,127 MILES. FORD SAYS THIS IS NOT COVERED BY WARRANTY.
DRIVING DOWN ROAD IN NEW TRUCK. TURNED ON REAR DEFROST AND 4-5 MINUTES LATER, THE BACK WINDOWS EXPLODE AND A BURNING SMELL CAME UP.
4500 MILES ON VEHICLE, NEVER TOWED ANYTHING, ONLY NORMAL CITY/HIGHWAY DRIVING, NO LONG TRIPS EVER TAKEN. WAS TURNING LEFT AT INTERSECTION AND TRANSMISSION SEEMED TO SLIP, TRUCK STILL MADE IT THROUGH, I THEN NOTICED THAT A YELLOW "WRENCH" LIGHT CAME ON, I ASSUMED THIS WAS FOR MY UPCOMING 5K MILE OIL CHANGE. I DIDN'T THINK MUCH OF THE "SLIP" AND ASSUMED IT WAS AN ANOMALY. I THEN GOT ONTO THE HIGHWAY AND NOTICED THE TRUCK WAS BEHAVING STRANGELY, POWER WAS INCONSISTENT, I ATTEMPTED TO PUT IT INTO CRUISE CONTROL AND IT REFUSED TO ACTIVATE. I GOT OFF OF HIGHWAY AND TURNED LEFT AT AN INTERSECTION, STARTING FROM A COMPLETE STOP THE TRUCK LURCHED FORWARD AND THEN SLIPPED OUT OF GEAR AND STALLED OUT IN THE INTERSECTION. IF A CAR WAS COMING I WOULD HAVE EASILY BEEN STRUCK. I LET IT SIT FOR A FEW SECONDS AND THEN THE TRANSMISSION FINALLY GOT INTO, AND STAYED IN, FIRST GEAR. AT FIRST IT WENT INTO GEAR AND THEN SLIPPED OUT OF GEAR. THIS "WRENCH" LIGHT WAS APPARENTLY A LIMP HOME MODE, ANOTHER COMPLAINT, BESIDES THE STALLING, WOULD BE THE FACT THAT THIS LITTLE YELLOW WRENCH LIGHT DOES NOTHING TO WARN ME THAT THE TRUCK IS ACTUALLY IN AN IMPAIRED STATE, A "LIMP" MODE. I WORK IN THE AEROSPACE INDUSTRY AND THIS WOULD NEVER BE TOLERATED, A FUNCTION THAT HAMPERS THE NORMAL PERFORMANCE OF YOUR VEHICLE SHOULD BE EASY TO RECOGNIZE AS A WARNING, A LITTLE YELLOW WRENCH LOOKS LIKE A SERVICE LIGHT.
MANUFACTURER RECALL NUMBER17S33, NHTSA RECALL NUMBER17V652, RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. STILL WAITING ON FORD TO INITIATE CONTACT REGARDING A REPAIR DATE FOR THIS SAFETY CRITICAL REPAIR. WINTER SEASON 2017-2018 IS ALREADY UPON US WITH FREEZING TEMPERATURES AND EVERY DAY WITHOUT REPAIR POSSIBLY PUTS MYSELF AND MY FAMILY IN DANGER.
I GOT IN MY TRUCK AND STARTED DRIVING. AS I APPROACHED THE INTERSECTION I STARTED TO BRAKE. THE BRAKES WENT ALL THE WAY DOWN AND THE TRUCK DID NOT BRAKE. I ENDED UP PAST THE STOP SIGN IN THE MIDDLE OF THE INTERSECTION. I TURNED AROUND AND WENT BACK SLOWLY TO MY HOUSE. I ALMOST HIT A PEDESTRIAN WHERE THE TRUCK DID NOT BRAKE.
I WAS COMING UP TO A STOP LIGHT AND APPLIED THE BRAKES. THE PEDAL WENT TO THE FLOOR AND THE VEHICLE WAS NOT STOPING. I RELEASED THE BRAKE PEDAL AND PUSHED IT AGAIN. THIS TIME THE VEHICLE STOPPED. I IMMEDIATELY PULLED OVER AND CHECKED THE BRAKE FLUID AND IT WAS FULL.
WAS INFORMED OF A RECALL 17S33, 17V-652 ON 11/17. HAVE RECEIVED NO THING FROM FORD SINCE AND THEY SAY NOTHING HAS BEEN DONE AS YET. IS THIS LONG OF A DELAY NORMAL!?
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS TO CLOSE THE DOOR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOODHOUSE FORD (2546 SOUTH HIGHWAY 30 BLAIR, NE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE ENGINE SHUT OFF AND THE TRUCK ROLLED TO A STOP. MEANWHILE, SEVERAL WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL AND SMOKE BEGAN POURING FROM UNDER THE HOOD. I GOT OUT AND LOOKED UNDER THE VEHICLE AND SPARKS WERE PROFUSELY FLYING. I WALKED AWAY FROM THE VEHICLE AND THE ENGINE IGNITED WITHIN 5 SECONDS. THE ENTIRE INCIDENT OCCURRED WITHIN 10-15 SECONDS. THE VEHICLE WAS TOTALED.
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES, LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CORWIN FORD OF SPRINGFIELD, 3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I BOUGHT A BRAND NEW F-150, AND STILL AM NOT ABLE TO GET THE KEYS TO IT BECAUSE OF A RECALL. THERE IS NO DATE AS TO WHEN THIS RECALL WILL BE FIXED, AND I AM VERY DISPLEASED WITH THE LACK OF INFORMATION I AM GETTING ON WHEN I WILL GET THE KEYS TO A VEHICLE I AM SPENDING $65,000 ON. I WANT TO KNOW WHEN THIS RECALL PART WILL BE FIXED SO I CAN TAKE OWNERSHIP OF MY VEHICLE.
THE WINDSHIELD WIPERS MALFUNCTION DUE TO THE STEEL KEY STOP FALLING OUT OF THE KEYWAY CAUSING THE WIPERS TO BOUNCE AND LOOSE CONTACT WITH THE WINDSHIELD IMPENDING VISIBILITY DURING HEAVY AND LIGHT RAIN THIS HAS BEEN ADDRESSED BY A FORD DEALER WHO INFORMED ME AT PRESENT FORD INDICATES THAT THIS CONDITION IS UNREPAIRABLE .THE PRESENT DESIGN WHERE THE KEY IS INSERTED INTO THE WIPER ARM AND NOT THE KNURLED KNOB OF THE WIPER ARM TRANSMISSION HAS AN INHERENT FLAW DO TO THE FACT THAT THE KEY CAN FALL OUT DUE TO VIBERATION AND GRAVITY. WHEN WIPERS ARE OPERATING , THIS COULD RESULT IN A FATAL ACCIDENT DUE TO LACK OF VISIBILITY. THE KEY CAN FALL OUT WHEN THE VEHICLE IS MOVING OR STATIONARY. NOW TO ADDRESS THE PAINT ISSUES , THE PAINT ON THIS NEW VEHICLE IS PITTING AND FLAKING OFF IN SEVERAL AREAS YET FORD INSISTS THAT THIS IS NOT A WARRANTY ISSUE AND IS CUSTOMER PAY I SHORT FORD IS REFUSING TO HONOR BASIC WARRANTY ISSUES/INVOICE NUMBER C24254
TWO DIFFERENT OCCASIONS I WAS DRIVING 65 ON THE FREEWAY, THE ENGINE COMPARTMENT STARTED VIOLENTLY SHAKING. THE CAR LOST ACCELERATION AND FLASHED THE CHECK ENGINE LIGHT. ADDITIONALLY I WILL BE SITTING AT STOP LIGHTS AND YOU WILL GET THE SAME SHAKING FROM THE ENGINE COMPARTMENT.
MASTER BRAKE CYLINDER WENT OUT AT 6,267 MILES- BRAKE PEDAL WENT TO FLOOR WHILE AT INTERSECTION- WAS ABLE TO PUMP UP - HAD TO PUMP UP EVERY TIME VEHICLE WAS SHUT OFF AND FAILED ONCE AFTER PUMPING UP AT TRAFFIC LIGHT
TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V526000 (SEAT BELTS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO STIVERS FORD (EASTERN BLVD, MONTGOMERY, AL 36111, (334) 613-5000) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DASHBOARD WARNING MESSAGE "PARK BRAKE MALFUNCTION-SERVICE NOW" ALONG WITH OTHER BRAKE SYSTEM SYMBOLS. MULTIPLE RANDOM OCCURRENCES, CAN HAPPEN UPON STARTING, WHEN RUNNING OR ANY OPERATING CONDITION. FIRST HAPPENED DAY AFTER NEW CAR DELIVERY AND RE-OCCURS UP TO PRESENT DATE. AUTHORIZED FORD DEALER SERVICE DEPARTMENTS HAVE ATTEMPTED REPAIRS SIX TIMES BUT THE PROBLEM PERSISTS. TYPICAL PHOTO ATTACHED.
ROOF OF TRUCK HAD BAD PAINT CORROSION, LIKE SOMETHING WAS UNDER IT WHEN PAINTED. PRIMER SHOWING THROUGH. WAS NOT NOTICED AT TIME OF BUYING AS WE WEREN'T ON A LADDER TO SEE THE ROOF.
ON LABOR DAY THIS PAST YEAR (9/4/2017) I PURCHASED MY FORD RAPTOR FROM FIVE STAR FORD OF PLANO IN PLANO, TX. I ALSO TRADED IN MY CURRENT 2013 FIAT ABARTH 500. WHEN THE PERFORMANCE SALES MANAGER WAS SHOWING ME HOW TO OPERATE THE INSIDE FUNCTIONS AND SETUP MY FORDPASS APP ON MY IPHONE, I SAW AND SHARED WITH HIM (RICH RUANE) THAT MY TRUCK LOOKS TO HAVE A RECALL (17C12) AND WITH A DATE OF 8/28, WHICH WAS A FEW DAYS PRIOR. HE SHOOK IT OFF, I MYSELF DIDN'T CARE AS IT WAS LEFT REAR SEAT BELT AND I AM ALONE. WHEN I BROUGHT MY TRUCK BACK THE FOLLOWING WEEK ON FRIDAY TO HAVE THE WINDOWS TINTED AND SPRAY-IN BED LINER, THE DEALERSHIP NEVER CALLED ME BACK AND WAS AVOIDING ME. I DROVE THE LOANER BACK TO THE DEALERSHIP THAT NIGHT AND CONFRONTED MR. RUANE AND HE COMES OUT AND SAYS I CAN'T GIVE YOU YOUR TRUCK BACK BECAUSE IT HAS A RECALL AND SHOULDN'T HAVE TECHNICALLY SOLD IT TO YOU IN THE FIRST PLACE. THE NEXT DAY I MADE SEVERAL CALLS, WAS TREATED VERY POORLY BY THE SERVICE MANAGER AS THE SALES MANAGER AVOIDED ME. AFTER THREATENING LEGAL ACTION, I WAS ABLE TO PICK MY TRUCK UP THAT SATURDAY (9/16). FIRST TACTIC AND LYING WAS THE SERVICE MANAGER TELLING ME I NEVER TOOK DELIVERY OF MY VEHICLE, AFTER CORRECTING HIM ON THAT MATTER HE THEN THREATENS TO CANCEL SALE, WHICH I REMINDED HIM THAT HAD EXPIRED AND HE COULDN'T. SINCE THEN, THE DEALERSHIP HAS CONSTANTLY BEEN CALLING AND TEXTING MY CELL PHONE FROM A VARIETY OF NUMBERS EVEN AFTER I TOLD THEM TO CEASE ALL COMMUNICATIONS WITH ME. I DON'T BELIEVE THEY REPORTED THE SALE TO FORD YET AS I HAVE NOT RECEIVED ANYTHING FROM FORD MOTOR COMPANY IN THE MAIL ABOUT THIS RECALL, THOUGH ALL OTHER RAPTOR OWNERS HAVE. THE DEALERSHIP HAS BEEN BULLYING, LYING, AND JUST DECEITFUL AND AM FED UP WITH IT. I CONTACTED FORD MOTOR COMPANY ON THIS MATTER AND HAVE NOT RECEIVED A RESPONSE. RESPECTFULLY, BRUCE RESPECTFULLY, BRUCE
THERE HAS ALWAYS BEEN A "BRAKE LIGHT" SIGN TURN ON INSIDE DASHBOARD, AND THE BRAKES DO NOT BRAKE WHILE IT IS IN MOTION. WHEN I STEP ON THE BRAKE PAD, THE PAD GOES ALL THE WAY IN BUT DOES NOT STOP MY VEHICLE AT ALL. IT WORKS SOMETIMES, BUT MY STOPPING IS NOT GUARANTEED EVERY TIME. ALSO, WHEN I AM AT A RED LIGHT, MY ENGINE IS SUPPOSED TO SHUT DOWN THEN START BACK UP ONCE I RELEASE THE BRAKES (2017 F150). HOWEVER, MY ENGINE DOES NOT SHUT DOWN AT ALL. I HAVE BEEN TO THE DEALER A FEW TIMES AND HAD MY VEHICLE SERVICED, HOWEVER, NOTHING HAS CHANGED. NOW, MY DEALERSHIP IS AVOIDING ME BY NOT PICKING UP MY PHONE CALLS. I AM AFRAID TO DRIVE ON THE ROAD WITH THIS VEHICLE FOR MY SAFETY, AND THE SAFETY OF OTHERS.
BRAKE PEDAL MUST BE PRESSED AT LEAST 1 1/2 TO 2 INCHES FOR BRAKING TO BEGIN. AT THIS POINT THE BRAKES ARE NOT FIRM. ALSO, WHILE ON A DOWNWARD GRADE OR HILL THE BRAKES INITIALLY BRAKE, BUT SLOWLY LOSE PRESSURE AND HAVE TO BE PUMPED TO RETAIN BRAKING. I HAVE TAKEN MY TRUCK TO DEALERSHIP 4 TIMES AND WAS TOLD THAT THIS COMMON TO ALL LARIAT TRUCKS AND THEY CANNOT REPAIR. OBVIOUSLY, THIS IS A DEFECT THAT FORD SHOULD ADDRESS IMMEDIATELY.
THE VEHICLE WAS BOUGHT BRAND NEW IN CORPUS CHRIST, TX BACK IN APRIL 2017. AUGUST 26, 2017, I WAS ON MY WAY TO COLORADO AND REALIZE MY BREAK PEDAL WOULD GO ALL THE WAY TO THE FLOOR AND SUDDENLY LOSE BRAKING ABILITY SIMULTANEOUSLY, WHICH WOULD BE A DISASTER IF AN EMERGENCY BRAKE IS NECESSARY IN SOME SITUATION. FORTUNATELY, IT HAPPENS WHEN I WAS ON A PARKING LOT TRYING TO GET BACK TO THE MAIN ROAD FROM A SHORT BREAK. I DID NOT TAKE IT VERY SERIOUS AS THERE IS ONLY ABOUT 4500 MILES ON THE TRUCK, AND THE BRAKE DID FUNCTION OKAY WHEN YOU NEED TO SLOW DOWN ON HIGHWAY (I MEAN SLOW DOWN, NOT TO MAKE A STOP), BUT NOT UNTIL I ALMOST HIT A PEDESTRIAN IN THE NEIGHBORHOOD IN DENVER. AFTER THAT, I HAD TO BE VERY VERY VERY VERY CAREFUL WHENEVER I NEED TO PERFORM A BRAKE SINCE I REALIZE IT WAS EXTREMELY DIFFICULT FOR THE VEHICLE TO MAKE A COMPLETE STOP EVEN DRIVING IN NEIGHBORHOOD AT ABOUT 25 MPH. THE BRAKE PEDAL WOULD GO ALL THE WAY DOWN EVEN WHEN YOUR TRANSMISSION IS AT PARK. SO I CANCELLED EVERYTHING I PLANNED IN COLORADO AND STAYED HOTEL FOR 2 DAYS UNTIL CORPUS WAS CLEARED FROM HURRICANE HAZARD. I DROVE THE VEHICLE BACK VERY VERY VERY VERY CAREFULLY AND SENT IT TO THE DEALER THE NEXT DAY WHEN I GOT HOME, WHICH WAS THURSDAY AUGUST 31, 2017. THE TECH IDENTIFIED THE PROBLEM AS MASTER CYLINDER FAILURE AND GOT THE MASTER CYLINDER ORDERED AND REPLACE ON SEPTEMBER 8, 2017. I UNDERSTAND THE DEALER IS VERY BUSY BECAUSE OF THE HURRICANE, AND I DO APPRECIATE THE THEY MANAGE TO GIVE ME A LOANER VEHICLE TAURUS TO DRIVE. HOWEVER, THE MASTER CYLINDER DID NOT FIX THE PROBLEM ACCORDING TO THE TECH AND THEY HAVE TO ORDER AND REPLACE THE HYDRAULIC CONTROL UNIT, WHICH WOULD TAKE ANOTHER 10 BUSINESS DAYS. I DID SOME RESEARCH ONLINE AND SAW OTHER PEOPLE HAVING SIMILAR PROBLEMS. I HOPE FORD, IF NOT, NHTSA COULD TAKE THIS ISSUE SERIOUS BEFORE SOMEONE GOT INJURED OR KILLED DUE TO THIS PROBLEM.
VEHICLE IS PRESENTLY OUT OF SERVICE FOR IT'S 3RD REPAIR ATTEMPT OF THE SAME TRANSMISSION RELATED NON-CONFORMITY AND HAS BEEN SO FOR GREATER THAN A CUMULATIVE 30 DAYS AS OF 10/4/17. THE SAME SAFETY ISSUES OCCURRED UNDER IDENTICAL DRIVING CONDITIONS MULTIPLE TIMES WHILE TRAVELING ON THE HIGHWAY. WHILE IN MOTION ON THE HIGHWAY AT APPROXIMATELY 65 MPH THE VEHICLE'S 10 SPEED AUTOMATIC TRANSMISSION LOCKED UP IN 7TH GEAR. AT THE EXACT TIME THIS DEFECT OCCURRED THE 'CHECK ENGINE' ALARMS AND DASHBOARD LIGHTS SOUNDED. THEREAFTER, THE VEHICLE WAS UNABLE TO DOWNSHIFT OR UPSHIFT FROM 7TH GEAR NO MATTER WHAT SPEED. THEN VEHICLE ENGINE STALLED COMPLETELY ONCE MANEUVERED TO AN EXIT RAMP AND SLOWED TO A POINT WHERE 7TH GEAR COULD NO LONGER SUSTAIN FORWARD OPERATION. THERE IS A DOCUMENTED 1ST REPAIR ATTEMPT APPEARING TO BE THE IDENTICAL ISSUE BUT WAS MADE PRIOR TO MY TAKING POSSESSION OF THE NEW VEHICLE. THE SECOND OCCURRED ON 8/29/17 AT 427 MILES ON VEHICLE. AND THE 3RD ON 9/14/17 AND HAS BEEN IN SERVICE THROUGH PRESENT DAY. TO DATE REPAIR ATTEMPTS HAVE INCLUDED IN CHRONOLOGICAL ORDER: REPLACING "ALL 4 SPEED SENSORS TO TRANSMISSION AND THE TRANSMISSION INTERNAL HARNESS"; REPLACING "TCM - TRANSMISSION CONTROL MODULE"; AND IN PROGRESS (INCOMPLETE) REPLACING THE TCM "HARNESS". THE FIRST TWO REPAIR ATTEMPTS HAD ZERO POSITIVE EFFECT ON THE SAFETY RELATED NON-CONFORMITY, AND THE 3RD 'IN-PROGRESS' STILL HAS YET TO BE COMPLETED PAST THE 30 DAYS OUT-OF-SERVICE PERIOD.
WOULD NOT TOW THE RECOMMENDED WEIGHT. TSC CAME ON, ALMOST WRECKED, ANOTHER VEHICLE DID. TRANSMISSION AND REAR AXLE MALFUNCTIONED. TOWING DIDN'T WORK IN TOWN ON FLAT TERRAIN IN HOUSTON TEXAS. TOOK TRUCK BACK TO DEARLERS THEY AGREED.