2020 Ford F-150 Complaint Log

Very hard shifting while driving and hesitates shifting while driving; both upshifting and downshifting. Occasionally gets stuck in a lower gear when driving. Hesitates when shifting between drive and reverse. Has progressively gotten worse over time.

The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was being inspected, the contact was informed that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,085.

My camera went bad at 69000 mi, it does exactly as those recalled but I don't get a recall notice!! Camera needed as safety tool for me, as I am 81 years old, why do they go all around this year and model!! It does exactly as those recalled!! Spoke to ford several times but no results!! Help!!06

The drivers side power door lock quit working. With everything I have read it appears to possibly be the power door lock actuator failure. Thank you.

There is an existing recall for 2020 ford f150's NHTA 25V442 Ford 25S72. Pertaining to the sync 3 malfunctioning as Ford put it "Ford says that an error in the SYNC infotainment system could cause a blank image to be displayed while reversing, or the rear-view image may remain on display even after a driver has stopped reversing." My vehicle is and has been doing this for a very long time. Sa.e problem. However, my vehicle VIN is not included in the recall. Will it be added at a later date?

The power tailgate opened and dropped down, on its own, while driving the truck, approximately 45mph.

I have had problems with the truck since I purchased it. The first week I had it went a trip with my daughter to Oregon. As we were headed back to Montana my crash assist starting going off and there was no other cars or objects around. I took it to Helena, Ford when I got back. The cameras are constantly going out and the crash assist has been failing. My truck will be back in the shop after it gets out of the shop in missoula, Mt. It will be back at Helena Ford for another camera that has gone out which isn’t allowing me to parallel park and may be affecting the crash assist again. My truck is in the shop constantly for the transmission or cameras. I have been constantly telling them my truck is shifting hard. It’s also been having brake problems which they can’t figure out. The brakes have been making a horrible loud sound. I have had transmission problems since I have purchased this. It has been shifting hard and I’ve taken it in for this again and again. They did something each time to the transmission. They also did a recall fix on it. It still continued to shift hard. All information is at Helena Ford, Helena Mt. I had a tow system installed on my truck to tow behind my motor home. I had the system installed by a Professional at Speciality Iron Works in Great Falls, Mt. I had them hook it up to my motorhome and we went through the whole set up according to Fords manual to put it in tow mode to tow behind the motorhome. It said tow mode enabled. When I got to my destination that day it had messed up my transmission and they( Ford Lithia, Missoula, Mt) are saying tow mode was not enabled. Before even looking at my truck they said to be prepared to pay out of pocket because Ford has not been doing anything about these situations. I have a witness that it was in tow mode. He is the manager at the shop that installed my tow system Gary Adams 4064523672. Ford said they couldn’t accept him as a witness because he doesn’t work at a Ford dealership.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the dealer and it was confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure; however, the contact stated that he refused to drive the vehicle in the rain because he was concerned about a possible windshield wiper failure. VIN tool confirms parts not available.

Vehicle was started after sitting for 24 hrs. Turned off the start/stop function and proceeded. Less than a mile into the trip, I attempted a right hand turn. Slowed, made the turn and went to accelerate. The engine stalled. Dash error notice stated "Auto Start/Stop Shift to P, then Restart Engine." Came to a complete stop and restarted. Thankfully, no one was behind me at the time and I wasn't pulling into a stream of traffic. Took to dealer approximately 10 days later. They checked for DTC's. None were found, could not verify customer concern. Service advisor stated he had other complaints of the same malfunction, however no info or TSB's available to fix the problem.

bolts falling out that connect the grounding wire on the passenger and driver side rear frame. causes all lights on both side to not work. No notification is given for this fault. May cause you to drive without know that you have no stop lights turn singles.

Gear shifting is harsh and erratic. Seems to be lower gears more than higher. Seems to occur more frequently when cold or recent start but is happening more frequently each passing week. Often shifting from P or R to D does not shift to 1st gear and when pressing accelerator engine revs like in N and then will Jenk into gear. Occasionally when at drive speeds will feel the gears not engage like in a passing or acceleration shifts very hard or misses gear with no forward acceleration.

I was on the freeway going 65 mph on California I-80. I had my 2020 Ford F-150 on cruise control, and the transmission was in gear 10. Out of nowhere, the transmission jumped down to 2nd gear, and the truck jerked back instantly. I lost control and had to slam on the brakes and pull over to the side. I turned the truck off, waited 5 mins, and turned it back on. The Ford 10-speed transmission would jump from 2nd gear to 7th gear, then back to 1st gear. I had the truck towed into Frontier Ford in San Jose, CA. They found that the transmission gear blew apart inside the transmission bay. Ford replaced it under warranty; however, the issues are coming back again, harsh shifting, loss of power, and gear slipping. I feel unsafe driving my truck, and Ford keeps telling me nothing is wrong with it, and they can't do anything else. They already replaced the transmission with a brand new one; however, it still has the same issues. What should I do?

Vehicle trying to shift into4wd while driving causing front bearing to fail Front bearing and 4wd switch changed twice

This safety problem has happened twice in the last 3 months without warning. There are no check engine or service lights on of any kind. I was operating my vehicle on paved city roads driving at normal pace for the conditions. First time this incident happened I was driving approximately 25 mph beginning to scrub speed for a stoplight. Without warning the vehicle shutoff and had no power to anything. The warning on the dash said put vehicle in park to restart. I had to park on a 45mph road with traffic and no shoulder to restart my vehicle. After this first incident I took my vehicle to the dealership and they were unable to find anything wrong. The second time this same incident happened was yesterday 5/4/22. I was turning right at approximately 10-12mph and vehicle shutoff without warning. Lost power to all systems. I had to again park the vehicle on a busy road abruptly to restart, only after having to place vehicle in park. Pending visit to dealership on Monday 5/9/22. Ford has also been contacted and incidents documented.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

I was driving and I came to a stop sign when I tried to accelerate the engine turned off and I was turning into traffic thankfully I was able to pull into the middle lane. The screen showed the auto stop start symbol and to put the truck in park and turn the key. When I restarted the truck it was driving fine. I took the truck in to dealer and they found nothing wrong with it very scary.

When at a stop sign, with the auto start stop engaged, I went to accelerate and the engine stalled with the following message of "auto start stop shift to P, then restart engine". This was extremely dangerous and a safety issue that Ford needs to fix. I was in the middle of an intersection and thankful no other vehicles approaching. I had to shift to Park, turn ignition switch off and restart engine. Vary concerning in driving this vehicle anymore!

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11503143*DJR ******* DELETE VOQ *******

The contact owns a 2020 Ford F-150. The contact received notification of the NHTSA Campaign Number: 22V2500000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact stated that the driver's side windshield wiper failed to function as needed. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The contact owns a 2020 Ford F-150. The contact stated while driving 35 MPH and attempting to accelerate, a warning message to pull over and restart the vehicle was displayed. The vehicle independently powered down and was restarted by the contact to keep driving. The contact stated that the failure occurred twice. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.

I hit another vehicle in the passenger side head on at 55+ MPH and the air bag did not deploy. Air bags in the other vehicle did deploy. No prior warning. Police, wrecker driver, and others questioned why the bags did not deploy. I had neck, back, arm, chest and hand injuries. Accident report annotated that the air bags did not deploy.

In these vechicals it has a 10 speed transmission. from what I was told ford knows about a problem with it shiften hard and down shiften even harder. ford says all they can do is reset the computer in it, but isn't going to help with the problem. something needs to be done.

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was an abnormally loud sound coming from the vehicle. There were no warning lights illuminated. The contact later became aware that the panoramic sunroof had exploded causing the abnormal sound. The vehicle was taken to the local dealer; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,025.

(1) 12/23/2024, Transmission clunk between 3 rd and 4 th gear, ( replaced main control valve body). miles 42,110 11/27/2024, Transmission clunk between 3 rd and 4 th gear, ( found code p2705 found valve sticking-worked valves manually to unstick). miles 41,442 3/13/2024 Transmission stuck in 5 th gear , would not go in reverse either. this problem started after driving 233 miles after repair, of 2/28/2024 miles 35,113 2/28/2024 Transmission clunk between 3 rd and 4 th gear, ( installed new CDF DRUM and Components). miles 34,880 3/17/2022 Transmission clunk between 3 rd and 4 th gear ( found PCM update preformed ) miles 14,061

MY WIFE AND I WERE STOPPED AT A STOPLIGHT IN HOT SPRINGS ARKANSAS ON MARCH 8, 2022. ANOTHER VECHICLE RAN INTO US ALMOST HEAD ON AT AN ESTIMATED 30 MPH. THERE WAS CONSIDERABLE DAMAGE TO THE FRONT END OF OUR TRUCK. THE AIR BAGS DID NOT DEPLOY. WE WERE TAKEN TO THE HOSPITAL. MY WIFE HAS SOME BROKEN BONES IN HER BACK AND HAS EXPERIENCED SIGNIFICANT PAIN SINCE THE ACCIDENT.

Truck turned over but display was blank and all gauges read off. Front windows would not roll down. The check manual(wrench) was indicated on the DIC. Truck had been shifting strangely for a few days and it’s performance seems diminished. Will be checked at dealer. Battery checked and no problems nor loose cables found.

Ii stopped at a stop sign and the auto stop feature engaged. As I began to pull out the engines started and then stalled. I received an error message in the message center above the steering wheel, it said “AUTO STOP START SHIFT TO P THE RESTART THE ENGINE”. Fortunately it was a secondary road. There was a car coming but I was able to coast to the side of the road, activate my flashers before he arrived. I put the vehicle in park and was able to restart the engine without a problem. It did not happen again.

The contact owns a 2020 Ford F-150. The contact stated that while her child was attempting to enter the vehicle, the door handle detached, nearly resulting in injury. The vehicle was taken to the dealer, who determined that the handle had detached due to being made of plastic. The vehicle was repaired, but the failure reoccurred three additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000. The VIN was not available.

Right rear axel snapped just at the outside of the axel bearing The vehicle felt like it was shaking for about 4 seconds, at the same time the following warnings appeared, Antilock Brake Fault, Hill Start Assist Warning, Tire Pressure Warning, Hill decent control fault, Pre Collision Assist Not Available. The vehicle was traveling on I-293 left lane at high way speed, cruise control set. The vehicle tilted and made a near 90degree turn to the right heading towards the MerriMack River, Manchester NH. Poor steering control almost zero, brakes failed, shifted auto trans to lowest gear. Aimed for snow wind row to stop or reduce speed. came to rest at the right lane separation zone for ramp @ 6.3 mile marker. Towed to LondonDerry Ford, Londonderry NH Vehicle inspected by State Farm Insurance for body damage unable to see underside damage except snapped axel. Inspected by by Londonderry Ford for underside damage. Vehicle body damage set at an estimated 11,731. Front wall of bed box all rivets snapped. Accident Date 06 Feb. 2022 @ 07:30 vehicle mileage at time 10,672 vehicle date in service 27 Feb 2021 Filed complaint with Ford #CAS35691689 Carrie at Ford Factory claims spec. 8665676518 ext.76792. I inspected the axel at the break point on both halfs, judging from visual inspection and photo enlargement the axel appears to be a poor casting with a discoloration in the center pock marks over aprox. 80% of the face area of the break. The road conditions were dry and clear, straight road, snow plow row to right, traffic light. All lug nuts tight and in place. ** I believe it is note worthy that Ford is taking responsibility by running axel failure through Warranty and body damage through General Council. They refuse to place this in writing, they are also urging that I let them run it through Sate Lemon Law, to me it sounds like they want to hide it. Another exact same failure at AutoFair Ford Manchester NH as of 3/31/2022 sounds fishy to me. ,

I remote started my truck via the Ford pass app. The day was 26°. Upon walking out to my vehicle there was a loud bang and my rear glass was broken. My vehicle was backed in to the parking spot. Against a building with no way of anything hitting it from behind.

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 MPH, there was a rattling sound coming from the engine compartment with the check engine warning light illuminated. After stopping to inspect the vehicle, the contact discovered that the engine oil was extremely low. The cause of the failure was not determined and the vehicle was not yet repaired. The contact indicated that TSB: (19-23650) software update was related to the failure and had been issued. The local dealer and manufacturer were contacted but no assistance was offered. The approximate failure mileage was 60,000.

The contact owns a 2020 Ford F-150. The contact stated that while exiting the vehicle after parking the vehicle, the vehicle was rolling backward. The contact jumped into the vehicle and shifted the vehicle into PARK however, after releasing the brake pedal, the vehicle started rolling away. The contact mentioned after placing the vehicle in PARK a fourth time the vehicle stopped rolling away. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 11,000. The VIN was not available.

On 1/23/22, my passenger front door latch became frozen and will not open. I understand that this problem has been reported on similar vehicles, but the "fix" if installed does not solve the problem. The current outside temperature is 4 degrees Fahrenheit. All the remaining doors are functioning as they should, but my concern is that it will repeat or worse, not close/latch properly.

The contact owns a 2020 Ford F-150. The contact stated that the vehicle experienced excessive oil consumption and while operating the vehicle at lower RPM a rattling and pinging sound was coming from the engine compartment. Additionally, the check engine warning light was illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 75,000.

Was traveling around 40mph and transmission gave out. Lost all power and seemed as if it was shifted into neutral. When looking at the gear selection it was stuck in 7th gear.

This appears to be a possible PCM relay failure or electrical system malfunction . This seems to be a documented issue out there on various websites and forums. I was with my wife and son when the vehicle started running extremely rough and lost nearly all power on a busy roadway. This caused a very dangerous situation for my family in attempting to get the vehicle off the main roadway. Multiple dash lights came on and the system advised of "park brake limited service required", "Hill assist not available" and "drive modes not available". After getting the vehicle off the roadway and parked, the vehicle stalled and would not start or run. I have not taken this to the dealer yet to determine the issue.

rear window spontaneously burst without impact as i was driving down the freeway. scared the crap out of me and got glass all over the cab. This is a relatively new truck. The dealer I bought it at said they couldnt look at it until Feburary as they are so backed up and even then theres not much they could do about it. They were not at all willing to help.

4 times this has happened while on the road in traffic: the truck when slowing down around 20mph will shut off and an error message appears on the dash cluster saying "auto startstop shift to p, then restart engine". This put me in major risk of being rear-ended each time as I do not have the ability sometimes to pull off to the side of the road to shift the vehicle into park and restart the engine. Already took it to the ford dealership once and they said that they could not replicate the same condition.

The contact's company owns a 2020 Ford F-150. The company received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Front passenger door will not unlock with key fob or driver door unlock button. Had repaired at Ford house once, currently in again as of 10/3/22

When manually shifting between gears the shifting is a very sudden jolt which results in startling the driver as well as all passengers. This also happens during simple driving around town while doing no manual shifting. Often times there is a delay in acceleration. This is not normal shifting.

I was driving down the highway when my engine starting shaking so bad I could barely control the steering. I managed to get to the side of the road, and even in park the whole truck was shaking. Had to call a tow truck (cost $100) to take it to nearest Ford dealer. Rodents had chewed through wiring to fuel injectors and knock sensor ($1400). This was the second incident of rodent damage on the wiring of this truck. Mechanic said the soy-based wire coating Ford is using is irresistible to rodents. Insurance company said rodent damage claims on the vehicles using this type of wire coating are 59x higher than on other vehicles. This is a safety concern because of things like happened to me! I could have very possibly wrecked due to this shaking that was so violent. The other event caused my locking system to malfunction. I could have been locked in my vehicle! This is unacceptable. My previous vehicle (Jeep) was parked in the exact same location daily and never had a rodent damage incident. Ford needs to address this!!