2012 Ford F-550 Engine Problems

The contact owns a 2012 Ford F-550. The contact stated that while driving at approximately 15 MPH, the vehicle stalled without warning. The contact made multiple attempts to restart the vehicle; however, the vehicle repeatedly failed to start up. Due to the failure, the contact called the dealer and had the vehicle towed there for an inspection. The contact then called an independent mechanic who informed him that based on what he described; his vehicle had experienced engine failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was 35,800.

WHILE DRIVING VEHICLE ON TRAIL IT WAS NOTICED THAT SMOKE AND FIRE WERE COMING FROM THE UNDERCARRIAGE. DRIVER ATTEMPTED TO PUT THE FIRE OUT WITH THE VEHICLE SUPPLIED FIRE EXTINGUISHER. AFTER THE EXTINGUISHER RAN OUT THE VEHICLE FIRE ACCELERATED AND TOTALLY ENGULFED THE VEHICLE.*DT*JB

TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE DRIVING 65 MPH WITH THE EXHAUST CLEANING CYCLE OPERATED, THE CYCLE SUDDENLY STOPPED. THE VEHICLE LOST POWER, STALLED, AND THE CHECK OIL WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2012 FORD F-550. WHILE DRIVING ON AN INCLINE AT 60 MPH, THE ENGINE POWER LOSS INDICATOR ILLUMINATED. SUDDENLY, THE CONTACT HEARD A LOUD POP SOUND AND THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TOWED TO WORTHINGTON FORD (2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2012 FORD F-550. THE CONTACT STATED THAT THE CAM SHAFT FRACTURED INTERNALLY WITHIN THE CYLINDER HEAD AND DESTROYED THE ENGINE ASSEMBLY. THE DEALER (MATHEWS FORD OREGON, 2811 NAVARRE AVE, OREGON, OH 43616, (419) 698-4444) AND THE MANUFACTURER INDICATED THAT THE VEHICLE'S THREE YEAR WARRANTY HAD EXPIRED AND SERVICE WAS DENIED PER THE CAMPAIGN FOR CUSTOMER SATISFACTION NUMBER: 17B30. THE DEALER PREVIOUSLY REPLACED THE ENGINE ASSEMBLY ONCE BEFORE AND INDICATED THAT THE PART NEEDED TO BE REPLACED A SECOND TIME. THE DEALER AND AN INDEPENDENT MECHANIC INDICATED THAT THE ENGINE ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER PROVIDED NO ASSISTANCE OTHER THAN THE DEALER REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED ENGINE CAM FOLLOWERS FELL OFF AND DESTROYED THE ENGINE THIS HAS HAPPENED TWICE. UPDATED 10/5/18*JB

TL*THE CONTACT OWNS A 2012 FORD F-550. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE LIGHT ILLUMINATED AS THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE A DIAGNOSTIC WAS PERFORMED WHICH LOCATED THE FAILURE AT THE COMPUTER SCANNER SYSTEM WAS SENDING THE INCORRECT READING TO THE ENGINE. THE DEALER REPROGRAMMED THE COMPUTER SCANNING SYSTEM. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.