2014 Ford F-550 Complaint Log

The contact owns a 2014 Ford F-550. The contact stated that while driving on the highway at 55 MPH, the check engine warning light illuminated. The messages "Engine Power Reduced” and “Low Fuel" were displayed, and the vehicle lost motive power and decelerated to 20 MPH. The vehicle was driven to the residence. The vehicle was later taken to a local dealer to be diagnosed. The contact was informed that there were metal fragments inside the fuel pump and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage 63,000.

The contact owns a 2014 Ford F-550. The contact stated that while his driver was driving at unknown speeds, the instrument cluster went blank, flickered, and illuminated. There was smoke detected after the vehicle had been turned off for several hours. The vehicle was parked unattended and spontaneously caught fire. The contact was able to extinguish the fire. The alternator and regulator were melted. A police report was not filed; there were no injuries. or air bag deployment The contact went to the local dealer to return the core. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 68,000.