NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 Ford Fiesta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
VEHICHLE HAS BEEN RETURNED TO A FORD DEALER NUMEROUS TIMES FOR TRANSMISSION ISSUES. HAS HAD ALL UPDATES COMPLETED AS REQUIRED BY THE DEALER, YET CONTINUE TO HAVE TRANSMISSION ISSUES. THE VEHICLE SHUDDERS AND HESITATES WHILE ATTEMPTING TO SHIFT GEARS (IT IS AN AUTOMATIC TRANSMISSION). THIS OCCURS AT LOW SPEEDS AS WELL AS HIGHER SPEEDS. FEEL IT MAY BE A RISK FOR CAUSING AN ACCIDENT. THE DEALER SAYS THERE IS NOTHING MORE THEY CAN DO.
MY 2011 FORD FIESTA SE WILL NOT START. ELECTRICAL ISSUES , PCM POSSIBLY. WHEN YOU TRY TO START THE CAR ALL LIGHTS FLICKER, BATTERY IS FINE AND CONTINUES TO ATTEMPT TO START EVEN AFTER THE KEY IS TURNED BACK IN NON-STARTING POSITION. THE RADIO AND USB/CHARGING PORTS DON'T WORK EITHER. THIS POTENTIAL REPAIR IS GOING TO COST ME MORE THAN THIS THING IS WORTH. FORD SHOULDN'T SELL CRAP. I BOUGHT THIS CAR BECAUSE I NEEDED RELIABLE SAFE TRANSPORTATION NOT TO HAVE A MONEY PIT WITH NO TRANSPORTATION AND A LOAN. I LITERALLY JUST SPENT $1000 AT A GARAGE FOR MAINTENANCE AND IT WOULDN'T START WHEN I WENT TO PICK IT UP YESTERDAY. NOW THE FORD DEALERSHIP IS GUESSING PM! I SHOULDN'T HAVE TO PAY FOR THIS, FORD SHOULD RECALL THE PCM AND FIX THE ELECTRICAL OR STOP RIPPING PEOPLE OFF WITH GARBAGE.
FROM A STAND STILL UP UNTIL SPEED, EVERY GEAR SHIFT IS MEET WITH A SHUDDER AND FEELS LIKE IT SLIPS WHILE THE TRANSMISSION CHAGES GEAR. JUST RECENTLY THE CAR STARTED TO JERK AND STUTTER AND I BARELY MADE IT HOME. THE RPMS RISE AND DIP AND IS UNDRIVEABLE. IT HAS BEEN BROUGHT IN FOR TRANSMISSION MODULE REPROGRAMMING AND INSPECTION OF TRANSMISSION FLUIDS. I THOUGHT IN THE PAST THAT THE SHAKING AND STUTTERING WAS NORMAL, ACCORDING TO FORD THAT IS NORMAL. IT'S NOT THAT WHEN MY CAR STARTED JERKING AND SPUTTERING THAT I REALIZE SOMETHING IS VERY WRONG.FORD DID GIVE ME AN EXTENDED WARRANTY FOR UP TO 70K MILES. ALSO,I NOTICE THAT WHEN THE SURFACE IS WET AND I BREAK GRADUALLY ON A WET SURFACE IE,PAINTED STREET DIVIDERS,PAINTED STREET SIGNS OR OIL ,ABS WILL BREAK THE VEHICLE,THE VEHICLE WILL LOCK UP CAUSING IT TO SLIDE AND THEN WHEN I GET ON THE GAS PEDAL THE CAR WILL BE UNRESPONSIVE TO MY GAS PEDAL INPUT. BASICALLY, I WOULDN'T BE ABLE TO GET OUT OF HANDS WAY BECAUSE THE CARS POWER TO MOVE FOR 2-3SECONDS IS NON EXISTENT.
MY CARS TRANSMISSION JERKS, POWERS DOWN, HESITATES. I HAVE TAKING IT BACK TO THE DEALER SEVERAL TIMES AND WAS TOLD THERE IS NOTHING WRONG, ONE TIME I HAD A COMPUTER UPDATE. I HAD A LOT OF CLOSE CALLS DUE TO THE WAY THIS CAR OPERATES. APRIL 2015 MY LUCK RAN OUT. EVENING TRAFFIC WAS HEAVY AND SITTING AT A RED LIGHT AND WHEN IT TURNED GREEN THE CAR DID THE HESITATION AND THIS TIME MY DAUGHTER WAS IN A HEAD ON COLLISION AND THE CAR IS A TOTAL LOSS. MY DAUGHTER HAD A NECK INJURY AND SECOND DEGREE BURNS TO HER ARMS.
WHILE IN PARK OR DRIVING, I WOULD TURN THE STEERING WHEEL AND FEEL A GRITTY/CHUNKY MOTION. SO I HAD A MECHANIC CHECK IT OUT. THEY INFORMED ME THAT THE UNIVERSAL JOINTS WERE BAD AND TO HAVE THE SHAFT REPLACED. I ORDERED PART NUMBER BE8Z3A525B FROM FORD AND ONCE I OPENED IT, THE JOINTS FELT THE EXACT SAME WAY MY CURRENT STEERING SHAFT FEELS. IT IS GRITTY AND FEELS LIKE A GRINDING MOTION. I TRIED TO RETURN THE PART AND WAS INFORMED THEY WERE ALL MADE THE SAME WAY AND THAT IT IS NORMAL. THIS IS NOT NORMAL, NO CAR OR EQUIPMENT SHOULD HAVE A GRITTY FEEL, THEY SHOULD ALL BE SMOOTH. MY MECHANIC INFORMED ME THAT THE STEERING SHAFT COULD GO OUT AT ANY TIME AND I WOULDN'T BE ABLE TO DRIVE MY CAR. I FEEL UNSAFE DRIVING THIS FIESTA AND REQUEST FORD RECALL THE STEERING SHAFT AND CORRECTLY MAKE THEM TO BE SMOOTH.
ON 04/01/2016, MY CAR WAS SHUDDERING WHEN I WAS DRVING AS 10 MPH, RPM NOT WORKING CORRECTLY AND GEARS SHIFTING INCORRECTLY. I BROUGHT MY CAR INTO CAL WORTHINGTON FORD ALASKA. THEIR DIAGNOSIS- SEE15B22, REPROGRAMMED PCM AND TCM. PERFORMED SHIFT DRUM AND CLUTCH RELEARN, CLEARED CODES- OK.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DEALER DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
ABOUT 3 MONTHS AFTER BUYING THIS USED FIESTA, CASTRO IN MILSBORO, DE FOUND A LEAK UNDER THE MOTOR. SINCE I WASN'T LOOSING OIL THE FORD DEALERSIP DIDN'T THINK IT WAS A MAJOR ISSUE. IN AUGUST OF 2015 REVERSE SLIPPED OUT 5 TIMES IN 4 WEEKS. FORD DEALER IN LEWES, DE FINALLY LOOKED INTO PROBLEM AND FOUND THE TRANSMISSION SEAL HAD BLOWN CAUSING FLUID TO GET ONTO CLUTCHES AND THROW-OUT BEARING. TWO WEEKS LATER IT WAS FINALLY FIXED. NOW I'M HAVING ISSUES WITH HARD SHFTING, AND STALLING BETWEEN GEARS. THE DEALERSHIP IN GEORGETOWN, DE CHECKED AND STATED THE TRANSMISSION WAS "WITHIN FORD PERAMITERS". FORD CUSTOMER SUPPORT STATED "IF THE PROBLEM ESCALATES TO PLEASE CALL US BACK" SO THE CAR STILL IS SHIFTING BADLY AT THIS POWING.
"TAKATA RECALL" WHEN I STOP AT A RED LIGHT, AND THEN TRY TO GO WHEN IT TURNS GREEN, 2 OUT OF THREE TIMES THERE IS NO FORWARD GEAR. THEN I HAVE TO TURN ON THE 4WAY FLASHERS, TURN THE KEY OFF AND ON AGAIN, THEN I CAN GO FORWARD. THIS IS VERY DANGEROUS IN HEAVY TRAFFIC. OTHER TIMES THE CAR WON'T GO INTO NEUTRAL WHEN COMING TO A STOP LIGHT, AND WANTS TO PUSH YOU INTO THE CAR IN FRONT OF YOU, OR THRU THE LIGHT! I'VE HAD IT TO THE DEALER PROBABLY 5 TIMES, NEVER EVER HELPED. I TELL THE DEALER EVERY TIME I GO THERE THAT THE CAR IS GONNA KILL ME! I WON'T LEND TO ANYBODY. I'M VERY UNCOMFORTABLE DRIVING MY GRANDCHILDREN IN THIS CAR.
MY DAUGHTER DRIVES THIS CAR. CAR STUTTERS WHEN DRIVING, IDLE GOES UP TO 3K, OVERHEAT ICON CAME ON, IDLE GOES HIGH BUT CAR DECELERATES , CAR BUCKS LIKE A BRONCO. FORD CHARGED US OVER $500 TO REPLACE A COOLING FAN, DID 3 SOFTWARE UPGRADES, SAID THEY REPLACED THE TRANSMISSION CONTROL MODULE, SAME ISSUES REPEATED EXCEPT FOR THE OVERHEAT ICON, IDLE STILL WENT HIGH AND CAR STUTTERS, BUCKS, AGAIN THE TRANS STOPPED PROPELLING THE CAR. NOW THEY SAY IT'S THE THROTTLE BODY AND WANT OVER $800 !! TO REPAIR IT. THE 2011 FORD FUSION HAS A SIMILAR PROBLEM AND IS NOW COVERED FOR FREE UNDER A CUSTOMER SATISFACTION PROGRAM, ALL OF THE WINDOWS IN THE CAR ARE HARD TO RAISE, YOU HAVE TO MANUALLY PUSH THEM UP WHILE HOLDING THE UP BUTTON. THE THROTTLE ISSUE IS NEW BUT WHY DIDN'T THOSE CODES TURN UP PREVIOUSLY WHEN THE CAR EXHIBITED THE SAME SYMPTOMS? IMO THIS IS A POORLY MANUFACTURED VEHICLE. ONLY 79K MILES AND SOOOOO MANY PROBLEMS.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE AT A STOP, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK, BUT THE GEAR SHIFTER FAILED TO SHIFT OUT OF DRIVE. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO SHIFT INTO PARK AND RESUME NORMAL FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
BROUGHT CAR IN FOR A POPPING/GRINDING NOISE IN FRONT OF CAR WHEN TURNING AT LOW SPEEDS ENDED UP REPLACING LOWER STEERING SHAFT.
CAR WILL RANDOMLY DIE AT CERTAIN TIMES. SOMETIMES IT WILL START BACK UP SOMETIMES NOT. HAPPENS DURING LOW OR MEDIUM SPEEDS AT INTERSECTIONS ALMOST WRECKED A FEW TIMES DUE TO IT. PROBLEM DUE TO A FAILING ELECTRONIC THROTTLE BODY. THE CAR ONLY HAD 50K MILES ON IT WHEN IT STARTED DOING IT.
THIS CAR WAS PURCHASED WITH 54,195 MILES ON THE ODOMETER, IT NOW HAS 58,000 MILES 3000 OF WHICH I'VE DIDN'T PUT ON IT. I DRIVE LOCALLY, AROUND TOWN, DON'T EVEN DRIVE/GO OUT SOMETIMES 1 OR 2 DAYS WKLY; I DON'T KNOW HOW/WHY THE EXCESSIVE MILEAGE IS DISPLAYED. PERHAPS FOR EVERY MILE DRIVEN, SEVERAL MORE ARE INCLUDED IN THE COMPUTER? THE DEALER CHECKED ON THEIR COMPUTER SYSTEM, AND SUPPOSEDLY THE THEIR SYSTEMS MATCH . SINCE JAN. 2016, I FIGURED TO HAVE DRIVEN, APPROX. 1000 MILES. I AM CONCERNED FURTHERMORE, BECAUSE I PURCHASED AN EXTENDED WARRANTY ON THIS CAR, AND I DON'T WANT INACCURATE MILEAGE TO VOID THE WARRANTY'S STIPULATION. IF THERE ARE ANY OTHER OCCURANCES, WITH OTHER OWNER'S OF THIS CAR TYPE, PLEASE REPORT IT AND HAVE YOUR MECHANIC CHECK IT OUT.
ON SEVERAL OCCASIONS THE VEHICLE HAS EXPERIENCED DECREASED ACCELERATION AS WELL AS DELAYED ACCELERATION. SINCE JUNE OF 2011 TO JANUARY 2016 I HAVE HAD THE CLUTCH REPLACED 8 OR 9 TIMES WITH THE POWER TRAIN MODULE BEING REPROGRAMMED. THE PROBLEM STILL PERSISTS. NOW JAN. 18TH 2016 THE CAR IS EXPERIENCING A TRANSMISSION MALFUNCTION. IT WILL NOT ACCELERATE OVER 10 MILES AN HOUR. RENDERING THE VEHICLE UNDRIVABLE. I CAN'T SEEM TO GET HELP FROM FORD OR SUNSTATE FORD IN WHICH THE VEHICLE WAS PURCHASED. EVERYTIME THEY SERVICE THE VEHICLE THEY STATE SHUDDERING AND THE ACCELERATION ISSUES ARE NORMAL FUNCTIONS OF THE VEHICLE. HOWEVER EACH TIME THEY HAVE REPLACE THE CLUTCH OR REPROGRAMMED COMPUTERS ASSOCIATED WITH THE TRANSMISSION. AT THE INTERSECTION OF 441 AND DAVID WALKER DR IN EUSTIS FL WE EXPERIENCED THE TRANSMISSION MALFUNCTION LEAVING US IN THE MIDDLE OF TRAFFIC TRYING TO MANUEVER AT 10 MILES AN HOUR.
TRANSMISSION STUDDERS AND HESITATES IN LOWER GEARS WHEN TURNING OR PULLING UP TO PARKING AREA SLOWLY. TRANSMISSION HAS BEEN SERVICED BY FORD 3 TIMES BUT WE ARE NOW WAITING 8-12 WEEKS FOR ANOTHER SET OF CLUTCHES MEAN WHILE IT IS GETTING WORSE TO DRIVE.
MY CAR WILL NOT GO IN GEAR. I TOOK IT TO FORD ON 2/2/15 BECAUSE MY CAR WAS STALLING WHEN I PUT IT IN GEAR THEY RAN TEST AND SAID MY CAR WAS FINE.. IT NOT RUNNING.
MY CAR WAS NOT PART OF THE AIRBAG RECALL, SO I DID NOT WORRY ABOUT IT. A FEW DAYS AGO I WAS IN AN ACCIDENT, THE DAMAGE WAS SIGNIFICANT AND THE CAR TOTALED, THERE WERE SEVERAL HITS AS THE CAR WAS BEING BOUNCED FROM ONE VEHICLE TO ANOTHER AT HIGHWAY SPEED, ONE OF THOSE VEHICLES BEING A SEMI. NOT A SINGLE AIRBAG DEPLOYED AND AS A RESULT ALL THOSE IN THE FIESTA GOT INJURED, ONE HAD TO BE TAKEN TO THE ER/ICU AND REMAINS IN A BAD CONDITION.
2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE TRACTION CONTROL SHUT DOWN POWER TO THE DRIVE WHEELS DEFECT. *SMD
CAR AT RANDOM TIMES REFUSES TO GO INTO ANY GEAR. THIS IS THE DUAL CLUTCH AUTOMATIC TRANSMISSION. MOST OFTEN HAPPENS AFTER STARTING THE CAR WHEN THE SHIFT LEVER IS MOVED INTO A GEAR THE TRANSMISSION REMAINS IN NETURAL. YOU CAN OVER REVE THE ENGINE NO FOOT ON THE BRAKE NO GEAR ENGAGES. A FEW TIME WHILE DRIVING THE TRANSMISSIONS GOES INTO NETURAL. SO FAR I'VE BEEN ABLE TO COAST OFF OF THE LIMITED ACCESS ROAD ONTO A SIDE STREET WHEN THAT HAS HAPPENED. A FEW TIMES THE CAR HAS REFUSED TO GO BACK INTO GEAR AFTER COMING TO A STOP AT A STOP SIGN OR STOP LIGHT. YOU CAN RESOLVE THE ISSUE BY TURNING OFF THE CAR AND RESTARTING IT. SOMETIMES IT TAKES MULTIPLE RESTARTS BEFORE YOU CAN GET THE TRANSMISSION TO SHIFT OUT OF NETURAL. A FEW TIMES THE CAR HAS REFUSED TO START, I THINK THE TCU REFUSES TO PUT THE TRANSMISSION INTO NETURAL AT THAT POINT TO ALLOW IT TO START. WHEN THAT HAPPENS I HAVE HAD TO WAIT UPWARDS OF FIFTEEN MINUTES BEFORE THE CAR CAN BE STARTED AND DRIVEN. THE DEALER CLAIMS THEY CAN'T DO ANYTHING SINCE THEY CANT DUPLICATE THE PROBLEM WHILE THE CAR IS IN THE SHOP. I'VE HAD THE FEW RECALL NOTICES RELATED TO THE TRANSMISSION DONE. I FEEL THIS CARE IS NOT SAFE TO TAKE ON A MAJOR HIGHWAY BUT CAN'T AFFORD TO PURCHASE ANOTHER VEHICLE AT THIS TIME. I SEE MANY OTHER OWNERS REPORTING THE SAME PROBLEMS BUT FORD HAS EITHER BEEN UNABLE TO FIND A FIX OR IT HAS BEEN TO EXPENSIVE FOR THEN TO WANT TO IMPLEMENT. MAJORITY OF TIMES I'VE EXPERIENCED THIS HAS BEEN IN PARKING LOTS BUT OTHER TIMES HAS BEEN ON RESIDENTIAL STREETS(STOP SIGNS) OR LIMITED ACCESS 35-40MPH ROADS WHILE DRIVING OR TRYING TO DRIVE AWAY FROM A STOP LIGHT. I FEAR THE DAY IT HAPPENS ON A HIGHWAY. I'M LISTING THIS PAST MONDAY AS THE DATE SINCE IT WAS THE MOST RECENT INCIDENT. THIS HAS BEEN HAPPENING FOR SEVERAL YEARS NOW AND YET FORD REFUSES TO DO ANYTHING ABOUT IT. I STATED ) AS THE MOST RECENT.
SINCE NEW THE CAR'S TRANSMISSION HAS HAD LURCHING AND JERKING ISSUES WHEN SHIFTING THAT HAVE PROGRESSIVELY GOTTEN WORSE. MULTIPLE TIMES THE CAR HAS LURCHED AND STALLED MISSING THE NEXT GEAR AND ALMOST CAUSED US TO GET SIDE SWIPED WHILE MAKING A TURN. WE WERE LEFT STRANDED AND HAD TO REPLACE THE CONTROL MODULE WHICH FORD EVENTUALLY PAID FOR. NOW AFTER GETTING A TRANS MALFUNCTION WARNING THE FORD DEALER IS SAYING WE NEED A NEW CLUTCH (THE CAR IS AN AUTOMATIC...THAT IS WHAT WE PAID FOR). THE CLUTCH HAS ONLY WORN OUT BECAUSE OF THE EXCESSIVE LURCHING AND MISSING GEARS CAUSE BY THE POOR DESIGN DESPITE SEVERAL FAILED ATTEMPTS TO HAVE THE ISSUE FIXED BY THE DEALER. NOT BEING ABLE TO ACCELERATE WHEN MAKING A LEFT TURN OR PULLING ONTO A ROADWAY OR MERGING ONTO A HIGHWAY IS A SAFETY ISSUE. PLEASE HOLD FORD ACCOUNTABLE. I DON'T THINK THE CAR IS SAFE BECAUSE THAT HAPPENS ALL THE TIME AND THE DEALER CAN'T SEEM TO FIX IT. IN FACT I WONT LET MY WIFE DRIVE THE CAR ANYMORE BECAUSE I THINK AN ACCIDENT IS INEVITABLE. WE HAVE HAD CONSTANT TRANSMISSION ISSUES SINCE NEW. FORD DENIED AN PROBLEM WHEN THE CAR WAS NEW AND HAVING THESE ISSUES. FORD IS WILLFULLY PUTTING ITS PAYING CUSTOMERS AT GREAT RISK PHYSICALLY AND FINANCIALLY. WE HAVE RECORDS OF REPEATEDLY BRINGING THIS CAR IN FOR REPAIR. FORD (I BELIEVE INTENTIONALLY) DID NOT DOCUMENT MY WIFE'S COMPLAINTS OR THAT THEY EVEN LOOKED AT THE CAR WHEN IT WAS NEWER AND THEY KEPT SAYING MY WIFE WAS CRAZY AND THERE WAS NO PROBLEM. TURNS OUT THEY WERE WRONG AND THERE HAVE BEEN MAJOR PROBLEMS FROM THE START AND WE ALL KNOW THAT NOW. *JS
TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
SEAT BELT AUTO RETRACTOR HAS PROGRESSIVELY DEGRADED IN PERFORMANCE ON THE DRIVER'S SEAT SINCE ~70,000 MILES. AS OF NOW, SEAT BELT WILL NO LONGER RETRACT WITHOUT PHYSICALLY PUSHING IT BACK INTO THE HOUSING. PRETENSIONER STILL OPERATES CORRECTLY.
CLUTCH SHUDDER. AFTER HAVING A REPLACEMENT CLUTCH ASSEMBLY INSTALLED 12,000 MILES AGO, THE CLUTCH SHUDDER, SHAKING, DELAYED ACCELERATION, AND JERKINESS HAVE RETURNED. ASSEMBLY WAS REINSPECTED AT DEALERSHIP, CONFIRMING THAT THE REPLACEMENT CLUTCH ASSEMBLY ALSO HAS THE FAILURE SYMPTOMS. A NEW ASSEMBLY IS BEING ORDERED
TRANSMISSION CONTROL MODULE RECALL: AFTER HAVING THE "TCM" SOFTWARE UPDATED IN SEPTEMBER, THE TRANSMISSION MALFUNCTION LIGHT STILL COMES ON WHEN MY CAR WILL NOT SWITCH GEARS. ONE DAY DRIVING DOWN THE INTERSTATE, MY CAR WAS GOING 65 MPH AND WAS NOT SWITCHING GEARS. AFTER HAVING IT TOWED TO THE NEAREST FORD DEALERSHIP, MY CAR WAS WORKED ON AND THE TRANSMISSION CONTROL MODULE WAS FINALLY REPLACED. LESS THAN A WEEK LATER, MY CAR WOULD NOT ACCELERATE OR SWITCH GEARS WHILE DRIVING UP A HILL. MY CAR BEGAN TO MOVE BACKWARDS SINCE IT WOULD NOT ACCELERATE. MY CAR WAS ROLLING BACKWARDS DOWN A HILL INTO ONCOMING TRAFFIC. THE FORD DEALERSHIP DOES NOT SEEM TO BE CONCERNED AND ASSURED ME THE SOFTWARE NEEDED TO BE UPDATED AGAIN AFTER IT WAS UPDATED LESS THAN A WEEK AGO. THIS IS SOMETHING THAT I FIND TO BE DANGEROUS IF THE CAR WILL NOT SWITCH GEARS. THE FIRST TIME THE CAR WAS TAKEN TO A FORD DEALERSHIP, I WAS TOLD THAT THE TRANSMISSION CONTROL MODULE PART ITSELF WAS ON BACKORDER AND COULD NOT BE REPLACED FOR AT LEAST A YEAR. THREE MONTHS LATER WHEN IT WAS TOWED TO A DIFFERENT FORD DEALERSHIP, THEY HAD ONE READILY AVAILABLE AND IT WAS REPLACED WITHIN TWO DAYS AND THE SOFTWARE UPDATED ACCOMPANIED THE SERVICE EVENT. LESS THAN A WEEK LATER MY CAR IS IN LIMP MODE AND WILL BARELY ACCELERATE TO GET ME SAFELY OFF THE ROAD. THIS ISSUE IS MUCH BIGGER THAN IT SEEMS AND FORD DOES NOT SEEM TO HAVE THE URGENCY TO FIX A DANGEROUS ISSUE FOR THEIR CUSTOMERS. UPON CALLING FORD TO HAVE MY VEHICLE LOOKED AT, IT WAS ABOUT A 5 DAY WAIT AND THEY COULD NOT PROVIDE ME WITH A RENTAL OR LOANER CAR.
TL* THE CONTACT OWNED A 2014 BABY TREND HYBRID 3-IN-1 BOOSTER SEAT. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AT A HIGH RATE OF SPEED. THE DRIVER SUSTAINED WHIPLASH AND THE CHILD PASSENGER WAS FATALLY WOUNDED DUE TO THE IMPACT OF THE CRASH. THE SEAT BELT DID NOT SECURE THE CHILD DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A YARD AND THE BOOSTER SEAT WAS DISCARDED. THE CONTACT COULD NOT DIAGNOSE WHAT CAUSED THE FAILURE. THE MANUFACTURER AND THE INSURANCE COMPANY DID NOT PROVIDE FURTHER DISCLOSURE ON THE INVESTIGATION OF THE CRASH. THE PURCHASE DATE WAS UNKNOWN....UPDATED 04/19/16 *BF SEE ALSO 10855262 *DSY...UPDATED 05/24/16 *BF UPDATED 09/19/2017*JS *TR
I WAS TRAVELING FROM LAS VEGAS, NV TO TWIN FALLS, ID WITH MY SON [XXX] ON DEC 14 2015 TO VISIT FAMILY FOR CHRISTMAS. MY SON [XXX] WAS A WEEK FROM TURNING 4, WEIGHED 37 LBS AND WAS 38 INCHES TALL. I HAD HIM IN THE BABY TREND HYBRID 3 IN 1 LX (KIWI COLOR) FORWARD FACING IN THE 5 POINT HARNESS. AT AROUND 9PM MOUNTAIN STANDARD TIME ON DEC 14 2015 MY SON [XXX] WAS ABLE TO PULL THE SLACK ON HIS HARNESS LOOSE AFTER UNCLIPPING HIS CHEST CLIP AND FREED HIS UPPER ARMS. THE MOMENT I NOTICED HE HAD DONE THIS OUR SMALL CAR WAS HIT HEAD ON BY A PICKUP TRUCK THAT WAS DRIVING AT A HIGH RATE OF SPEED. SINCE [XXX] LOWER BODY WAS THE ONLY THING RESTRAINED HIS UPPER BODY WAS THROWN FORWARD AT A HIGH RATE OF SPEED WHICH CAUSED A HYPER EXTENSION AND SEVERANCE OF HIS SPINAL CORD AT THE C3- C4 VERTEBRAE. [XXX] PASSED AWAY AT THE SCENE OF THE CRASH WITHIN SECONDS. ...UPDATED 04/19/16 *BF SEE ALSO 10859748 *DSY.....UPDATED 05/24/16 *BF UPDATED 09/19/2017 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CPSC: BABY TREND HYBRID LX 3-IN-1: CONSUMER STATED SHE AND HER SON, WERE INVOLVED IN A HEAD-ON COLLISION. AFTER THE ACCIDENT, THE CONSUMER NOTICED THE CHEST CLIP HAD UN-LATCHED AND HER SON WAS DANGLING OUT OF THE CAR SEAT AND WAS BARELY IN THE SHOULDER STRAPS, DESPITE BEING CORRECTLY PLACED IN THE CAR SEAT. THE CONSUMER'S SON PASSED AWAY FROM HIS INJURIES. MODEL # FB48417. *SS SEE ALSO ODI 10855262 *DSY *TR
MY SISTER BOUGHT A 2011 FORD FIESTA AND HAS ONLY PUT ABOUT 50000 MILES ON IT. TOOK IT TO FORD AND WAS TOLD THE LOWER STEERING SHAFT NEEDS REPLACED. COST-OVER $300. THIS ISN'T COVERED ON WARRANTY. I FIND IT ODD THAT A STEERING ISSUE WOULD NOT BE COVERED UNDER WARRANTY. FORD IS MAKING UNSAFE CARS!!!!!!!
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE DOOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT CUT THE AIR BAG OFF AND DROVE THE VEHICLE TO THE RESIDENCE. THERE WERE NO INJURIES REPORTED. THE CONTACT STATED THAT THE HORN, THE AIR BAG, AND CRUISE CONTROL WERE NO LONGER OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70, 000.
I HAVE A 2011 FORD FIESTA, MY VEHICLE HAS A NUMBER OF RECALLS OUT. (FORD RECALL NUMBER 15S16, FIELD SERVICE ACTION NUMBER 14M01 AND 14M02). I HAD CONTACTED THE DEALER NOVEMBER OF 2015, THEY TOLD ME THAT THEY WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. I HAVE HEARD NOTHING FOR A YEAR NOW. THERE ARE TWO RECALLS OUT HAVING TO DO WITH THE TRANSMISSION.( TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION AND TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). I HAVE HAD MY FATHER WHO IS A MECHANIC TELL ME THAT IS WHY MY TRANSMISSION IS GOING OUT. I HAVE THREE CHILDREN AND THE CAR IS BARELY SHIFTING CORRECTLY AND I FEEL IS UNSAFE TO DRIVE BUT BEING MY ONLY FORM OF TRANSPORTATION I AM FORCED TO DO SO. I NEED SOMETHING DONE, I FEEL THAT I SHOULDN'T HAVE TO PAY FOR A NEW TRANSMISSION WHEN IF THE RECALLS WERE PERFORMED IN A TIMELY MANNER I WOULD NOT HAVE ANY ISSUES AT ALL. PLEASE HELP ME RESOLVE THIS ISSUE. I AM ALREADY PAYING SO MUCH ON THIS CAR AND GETTING NO WHERE WITH WHAT I OWN DUE TO ALL MY PAYMENT GOING TO INTEREST. I CANNOT GO WITHOUT A VEHICLE. PLEASE HELP! *TR
VEHICLE WONT GO INTO GEAR. ENGINE STARTS FINE, BUT TRANSMISSION WILL NOT ENGAGE. BACKED OUT OF GARAGE, PUT CAR INTO DRIVE, AND NOTHING. CAR WILL NOT ENGAGE IN R OR D. HAD IT TOWED TO DEALER. TRANSMISSION CONTROL MODULE REPLACED BUT CAR STILL NOT RUNNING CORRECTLY, PER DEALER. DEALER SAYS CAR NEEDS A NEW TRANSMISSION. FORD SAYS I'M 1450 MILES AND 60 DAYS OVER THE 60K/5 YR WARRANTY SO NO ASSISTANCE WITH PAYING FOR REPAIRS. I'VE SEEM NO INDICATION FROM ALL THESE POSTS THAT A TRANSMISSION REPLACEMENT HAS FIXED THE VEHICLE.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE DOOR WITH A ROPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE REVERSING, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED BUT THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 01/15/16 MA UPDATED 2/4/16 *CN THE CONSUMER STATES THE TRANSMISSION WILL NOT GO FORWARD OR REVERSE. *TR
THIS IS AN UPDATE TO A PREVIOUS COMPLAINT WITH MY CAR. PREVIOUSLY THE CAR GAVE OUT IN THE HILLS OF A SF. THE CAR SAID IT HAD A PROBLEM WITH THE TRANSMISSION AND WOULD NOT GIVE ANY PROPULSION RISKING GOING BACKWARD ON A HILL. THE DEALER UPDATED THE SOFTWARE. THEY SAID THIS WAS THE FIX. THEY SAID AFTER 1000 MILES IT SHOULD FIX ITSELF. SINCE THEN THE CAR HAS BEEN RUNNING MUCH MORE SLUGGISH. IT FORCES ITSELF ON ACCELERATING. IT JERKS MUCH MORE EXCESSIVELY WHEN I TAKE OFF THE GAS. IT JERKS MUCH MORE WHEN I BRAKE AND I HEAR THE METAL GRINDING AND CLANKING TOGETHER. IT WAS A REALLY BAD SOFTWARE UPDATE. 1000 PASSED AND WE RAN INTO ANOTHER PROBLEM. I HAD THE CAR PARKED IN THE HOUSE. TRIED TO TURN CAR BACK ON AND WOULD NOT TURN ON. I HEARD CLICKING NOISE AS IF THE BATTERY WAS DEAD. I HAD DOME LIGHTS ON FOR A FEW MINUTES BUT NOTHING EXCESSIVE. SHOULDN'T DIE OUT LIKE THAT. TRIED SEVERAL TIMES TO TURN IT ON AND NOTHING. STARTED TO CALL ROADSIDE ASSISTANCE FOR BACKUP. I THEN REMOVED THE CAR CHARGER I HAD PLUGGED IN AND TRIED AGAIN. THE CAR SPUTTERED ON AND STARTING GIVING ME NOTIFICATIONS. A SERVICE AND CHECK ENGINE LIGHT. ALSO THE DISPLAY SAID THAT THERE WAS A "TRANSMISSION MALFUNCTION" AND TO SERVICE IT NOW. THE ENGINE WAS REALLY FORCING ITSELF AS I HEARD IT. RPM WAS HIGH EVEN GOING SLOW. CAR STILL SPUTTERS ON AFTER A FEW TRIES. CHECKED THE CODES THROUGH OBD2. CAR WAS THROWING P0606. SAID THAT IT WAS ECM/PCM PROCESSOR PROBLEM. I HAVE NO IDEA WHAT IS WRONG WITH THIS CAR. I FEEL LIKE ITS COMPLETELY FALLING APART ALL AROUND. HORRIBLE CAR WITH TOO MANY ISSUES!!!! THIS CAR NEEDS A MASSIVE RECALL ON IT!!! IT IS UNEQUIVOCALLY UNSAFE AND UNFIT FOR THE ROAD!
DOOR HANDLE CAME OFF DRIVER SIDE DOOR WHEN TRYING TO OPEN DOOR. CAR WAS PARKED IN A RESTAURANT PARKING LOT. APPEARS TO BE A PROBLEM WITH ATTACHMENT TO THE INSIDE OF THE DOOR. CALLING DEALERSHIP TO HAVE FIXED.
AFTER PURCHASING THIS VEHICLE IN 2012, I EXPERIENCED SHAKING WHILE SHIFTING, SHUTTERING NOISES AND IDLING IN LOW GEARS. SEVERAL MONTHS AFTER PURCHASE, I CONTACTED THE DEALERSHIP AND I WAS TOLD THAT OIL WAS LEAKING ONTO MY CLUTCH. COVERED UNDER WARRANTY, THEY REPLACED THE FLEXPLATE AND SEALS AND REINSTALLED THE TRANSMISSION. I CONTINUED TO EXPERIENCE SHUTTERING, SHAKING AND TROUBLESOME SHIFTING BUT WAS REASSURED BY THE DEALERSHIP THAT THIS EXPERIENCE WAS NORMAL FOR THIS VEHICLE AND ITS TRANSMISSION AND I NEED NOT BE CONCERNED. THIS WEEK, WHILE USING CRUISE CONTROL AT ABOUT 60 MPH ON A BUSY HIGHWAY DURING RUSH HOUR, I HEARD WHAT SOUNDED LIKE METAL PARTS BREAKING UNDER MY LEFT FOOT FOLLOWING BY GRINDING NOISES. I PULLED THE CAR TO THE SIDE OF THE HIGHWAY SAFELY BUT HAD TO APPLY THE E-BRAKE BECAUSE THE CAR ROLLED FORWARD IN PARK AND REFUSED TO ACCELERATE IN DRIVE. I ALSO SAW MESSAGES ON THE COMPUTER MONITOR THAT READ "HILLSIDE START ASSIST" AND "TRANSMISSION OK." I CALLED ROADSIDE ASSISTANCE AND AFTER LEAKING WHAT APPEARED TO BE OIL ALL OVER THE BED OF THE TOW TRUCK, THE CAR HAS BEEN TAKEN TO A FORD DEALERSHIP. I HAVE NOT YET RECEIVED A DIAGNOSIS FOR THE PROBLEM. THE SERVICE ADVISER TOLD ME THAT HE BELIEVES THE ISSUE IS THE TRACTION CONTROL MODULE. IT SHOULD ALSO BE NOTED THAT TWO MONTHS AGO, THIS SAME SERVICE ADVISER COMPLETED A TCM UPDATE FOLLOWING A LETTER I RECEIVED FROM FORD THIS YEAR TO HAVE THIS UPDATE APPLIED. FORD MOTOR COMPANY AND ALL OF THEIR AFFILIATED DEALERSHIPS HAVE ENDANGERED THE LIVES AND WELL-BEING OF THEIR CUSTOMERS AND ARE PROVIDING MISLEADING INFORMATION ABOUT THEIR VEHICLES.
MY 2011 FORD FIESTA BEGAN GIVING ME PROBLEMS AT ABOUT 28,000 MILES. IT IS NOW 35,000 MILES AND I HAVE BEEN HAVING PROBLEMS ACCELERATING OUT OF A STOP. IT WILL JERK, REV AND SHUDDER GETTING UP TO 30 MPH. I HAVE TAKEN CARE OF A FEW RECALLS AND I HAVE NOTICED A 5 MILE DROP IN THE MPG. I TAKE GOOD CARE OF MY CAR, I HAVE THE OIL CHANGED REGULARLY AND I OFTEN TAKE IT TO A MECHANIC TO ENSURE IT IS IN GOOD WORKING CONDITION. THIS ONLY HAPPENS WHEN I AM DRIVING THE FIESTA FOR A WHILE IN A CITY SETTING SO I HAVE TO START AND STOP QUITE A BIT. ADDITIONALLY, THERE HAS BEEN A CONSISTENT CLUNKING NOISE WHEN I TURN THE WHEEL AT LOW SPEEDS. HAVE BROUGHT IT IN A FEW TIMES AND NO ONE HAS EVEN ATTEMPTED TO FIX IT.
LOUD NOISE AND CAR SEEMED TO BE DRAGGING AND GRINDING.. LIKE WHEELS WOULDN'T TURN WHEN I HAD DRIVEN 3 MILES ON A REGULAR STREETT DOING 45 MPH .TOWED TO DEALER....DEALER SAID IT WAS THE TRANSMISSION, THEY REPLACED IT ON THUR OCT 22, ON TUES OCTOBER 27, IT WENT OUT AGAIN AS I WAS DRIVING HOME, SAME NOISES AND COMPLAINT.. IT ONLY HAD 45 MILES ON IT SINCE THE NEW TRANSMISSION WAS PUT IN 5 DAYS PREVIOUSLY.THEY AREN'T SURE WHATS WRONG..SCARED TO DRIVE THE CAR..IM 65 YEARS OLD,
THE TRANSMISSION IN MY FIESTA HAS HAD THE SAME ISSUE FOR MANY MONTHS. SLUGGISH ON ACCELERATION, JERKING MOTIONS WHILE CORNERING, ROUGH SHIFTING, DISENGAGEMENT AND GRINDING NOISES FROM THE ASSEMBLY. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES TO BE LOOKED AT. ON SOME OCCASIONS THEY HAVE PERFORMED PARTS REPLACEMENTS, OTHER TIMES THEY HAVE REPROGRAMMED THE CPU. IN EVERY CASE THE PROBLEM PERSISTS. THERE ARE INSTANCES WHEN THE DEALER CAN REPLICATE THE PROBLEM AND OTHERS WHERE THEY CANNOT. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AS THE POWERTRAIN IS UNSTABLE. THE VEHICLE CURRENTLY HAS 60,000 MILES ON THE ODOMETER AND IS 5 YEARS OLD. THE PROBLEMS HAVE BEEN OCCURRING FOR SEVERAL YEARS. THE DATE REFERENCED BELOW IS THE LAST DATE THE PROBLEM OCCURRED.
CURRENTLY DRIVING MY CAR WITH A BAD CLUTCH ASSEMBLY BECAUSE THE PART IS ON BACK ORDER BECAUSE OF A CUSTOMER SATISFACTION BULLETIN FROM FORD MOTOR COMPANY. DRIVING TODAY AND THE VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP. I CAME WITHIN AN INCH OF REAR ENDING THE VEHICLE BECAUSE WHEN I PUT MY BRAKES ON MY CARS THE CLUTCH WOULD NOT DO DOWNSHIFT TO STOP MY CAR. HAD TO STEER TO THE RIGHT ONTO CURB TO AVOID HITTING THE CAR IN FRONT OF ME, CAME WITHIN AN INCH OF HITTING THE CAR. THE DEALER SERVICE DEPARTMENT TOLD ME PUTTING IN A NEW CLUTCH WILL NOT FIX THE PROBLEM BECAUSE THEY ARE PUTTING IN THE SAME DEFECTIVE PART. THIS IS MY SECOND CLUTCH ASSEMBLY WITHIN 7,000 MILES.
THE TRANSMISSION IS VERY SLUGGISH BETWEEN SHIFTS OF FIRST AND SECOND GEAR. THE CAR ALSO DOESN'T ALWAYS DOWNSHIFT WHEN THE BRAKES ARE APPLIED. HAD A RECALL NOTICE FROM FORD FOR A SOFTWARE UPDATE TO THE TCM. TOOK IN FOR SERVICE. NO CHANGE. DEALER SAYS IT'S JUST THE WAY THAT TRANSMISSIONS WORKS. CURRENT SITUATION IS DANGEROUS.
I BOUGHT A USED 2011 FORD FIESTA IN DECEMBER OF 2014. WITHIN A COUPLE OF WEEKS I BEGAN TO EXPERIENCE EXCESSIVE SHUDDERING, KNOCKING, BANGING NOISES. EXCESSIVE SHAKING, STUTTERING. I HAVE TAKEN IT TO MY FORD SERVICE DEPARTMENT AND ALL THEY SAID IS FORD WONT DO ANYTHING UNTIL THE CAR BREAKS DOWN OR FAILS TO MOVE AT ALL. AND WHEN THAT DOES HAPPEN, ALL CORPORATE FORD WILL DO IS REPLACE THE CLUTCH AND THEY EVEN SAID THAT WONT BE A LONG-TERM FIX BECAUSE IT WILL ALWAYS HAPPEN AGAIN AND AGAIN.. I AM REALLY FEARFUL OF GETTING INTO A SERIOUS ACCIDENT WITH THIS LEMON... I AM HOPING BUT NOT HOLDING MY BREATH ON FORD TAKING RESPONSIBILITY FOR THIS.. UNTIL THE NHTSA MAKES THEM DO SOMETHING ABOUT IT.
MY CAR HAS BEEN INTO THE DEALER MULTIPLE TIMES REGARDING THE TRANSMISSION SHUDDER. MOST RECENTLY WHEN I RECEIVED IT BACK FROM THE DEALER THE CAR CAME OUT OF GEAR AT 40MPH ALMOST CAUSING A WRECK. I TOOK IT BACK TO THE DEALER. THEY SAID IT'S SOMETHING INTERNAL WITH THE TRANSMISSION BUT THEY REFUSE TO FIX IT. NOW IT DOESN'T WANT TO COME TO A STOP. IT FEELS LIKE IT IS SEARCHING FOR A GEAR THE ENTIRE TIME YOU ARE DRIVING IT. I AM SCARED TO DRIVE THIS CAR.
TOOK MY CAR IN TWICE FOR THE TCM AND IT'S EVEN WORSE. SHUDDERING, ELECTRICAL FAILURES,LOSS OF ENGAGEMENT WHILE DRIVING, AND WORST OF ALL FORD IS DENYING ME SERVICE UNTIL I PUT ANOTHER 1,500 MILES ON THE CAR! NOT SURE IF THIS IS EVEN LEGAL. TRYING TO PRESS FOR A LEMON LAW NOW.
TOOK MY CAR IN FOR A RECALL ON THE TRANS/CLUTCH (MY CAR IS AUTOMATIC) . LESS THAN 3 MONTHS LATER THE TRANS WAS GRINDING HARD, SLIPPING AND STALLING WHILE DRIVING. I TOOK IT BACK IN. ITS BEEN ABOUT 3 MONTHS AND MY TRANS IS STARTING TO ACT UP AGAIN. FORD SAYS THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE ITS ACTING LIKE THEY KNEW IT WAS GOING TO. THAT FORD SOLD A BAD TRANS AND ITS THE "CHARACTERISTICS" OF THE TRANS.
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE EXPERIENCED A PERIOD OF UNINTENDED ACCELERATION AND ABNORMAL SHAKING. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A CLUTCH FAILURE AND THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
WHILE IN MOTION, MY VEHICLE HAD AN INTERMITTENT ELECTRICAL ISSUE. THE SERVICE WRENCH APPEARS, AND DISPLAYS "ENGINE MALFUNCTION, SEIVCE NOW" THE ENGINE THEN DERATES AND RUNS VERY ROUGH. WITH A MANUAL TRANSMISSION, IT IS DIFFICULT TO SHIFT GERARS WITHOUT STALLING. UPON TURNING OFF AND RESTARTING, THE ENGINE RESETS AND RUNS NORMALLY. OCCURENCES ARE RANDOM WITHOUT ANY WARNING. THIS IS A SAFETY ISSUE. IN ONE INSTANCE MY ENGINE NEARLY STALLED IN A BUSY INTERSECTION AS A RESULT OF THIS ISSUE. FORD HAS A TSB FOR THE ISSUE (13-11-15) THAT INVOLVES CHANGING THE WIRING OF THE CAR. I BELIEVE THIS SHOULD BE ELEVATED TO RECALL STATUS SO THAT REPAIRS ARE COVERED. GIVEN THAT IT IS A DESIGN ISSUE THAT WAS BUILT IN TO THE VEHICLE AND REQUIRES A CHANGE TO THE WIRING TO FIX, FORD SHOULD BE RESPONSIBLE FOR THE SERVICE. I WAS BILLED $442.85 BY MY DEALER TO CORRECT THIS ISSUE.
AFTER BEING IN PARK AT A GAS STATION, I GO INTO DRIVE AND START TO GO WHEN THE CARS SHUDDERS, SCREECHES, HALTS, AND THEN LOSES POWER. I WAS ABLE TO START THE CAR AGAIN, BUT WHEN I PRESSED THE GAS THERE IS NO POWER. I TRY TO PUT THE CAR IN PARK, AND THOUGH THE GEAR IS IN PARK AN ALERT COMES UP TELLING ME TO PUT THE CAR IN PARK. CAR WILL NOT GO INTO PARK. KEEPS ROLLING. HAVE TO USE MY EMERGENCY BREAK TO STOP THE CAR. PAID OUT OF POCKET TO HAVE THE CAR TOWED TO THE NEAREST FORD DEALERSHIP. THEY SAID THEY WERE "PRETTY SURE" IT WAS THE TRANSMISSION CONTROL MODULE. 5 DAYS AFTER BRING IT TO THEM I CALL AND FIND OUT THAT THEY HAVE REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND SOMETHING WITH THE CLUTCH. THE PROBLEM IS STILL NOT FIXED. I HAVEN'T EVEN BEEN ABLE TO TALK TO THE MECHANIC PERSONALLY, BUT THE LADY AT THE SERVICE DESK SAID "IT'S REALLY THROWN HIM FOR A LOOP. IT DEFINITELY SEEMS TO BE SOMETHING WITH YOUR TRANSMISSION, BUT DIAGNOSTICS SAYS NOTHING IS WRONG WITH THE CAR". THIS IS GOING TO KILL SOMEONE. PERIOD. IT COULD'VE KILLED MY BOYFRIEND, MY FRIEND, MY UNBORN BABY AND MYSELF. I'M AM FURIOUS WITH FORD. I HAVE READ HUNDREDS OF COMPLAINTS FROM OTHER PEOPLE HAVE THE SAME PROBLEM WITH THE SAME CAR. HOW HAS THIS NOT BEEN RECALLED???