2009 Ford Flex Complaint Log

WHILE DRIVING FORD FLEX ON HIGHWAY OR IN TOWN MY ANTIBRAKE SYSTEM RANDOMLY ACTIVITIES CAUSING MY ENTIRE VEHICLE TO STOP. THIS HAS HAPPENED MORE THAN THREE TIMES AND I HAVE COMPLAINED TO FORD RED MCCOMBS DEALERSHIP AND THEY CAN'T FIND NOTHING WRONG. I WAS BILLED ABOUT 225.00 DOLLARS FOR A ANTIBRAKE SWITCH AND MY CAR WAS NOT FIXED. YES, AND I HAVE COMPLAINT TO FORD DEALERSHIP AND MADE THEM AWARE OF MY CONTINOUS BRAKE PROBLEMS WITH MY FORD FLEX VEHICLE.

"TAKATA RECALL" WHEN I AM DRIVING MY 2009 FORD FLEX TO 30 OR 40 MPH THE STERRING WHEEL TURNS TO THE RIGHT BY ITSELF MAKING A DANGEROUS MOVE AND I ALMOST BUMPED INTO ANOTHER CAR.

I WAS DRIVING DOWN THE INTERSTATE AND MY SUNROOF EXPLODED. THERE WASN'T ANYONE IN FRONT OF ME SO A ROCK OR SOMETHING COULD NOT HAVE BEEN KICKED UP AND NOTHING COULD HAVE BLOWN OFF A VEHICLE AND HIT ME. THE SUNROOF JUST EXPLODED FOR NO APPARENT REASON

TRANSMISSION. WHEN THE TEMPERATURE IS 40 DEGREES OR BELOW I SOMETIMES HAVE AN AUTOMATIC TRANSMISSION PROBLEM. IN THE MORNING AFTER THE VEHICLE WAS PARKED OVER NIGHT I START THE VEHICLE, PUT IT INTO REVERSE, I BACK 40 FEET DOWN MY DRIVEWAY WHICH HAS ABOUT A 30 DEGREE GRADE DOWN TO THE STREET.. I STOP ON THE STREET, PUT IT INTO DRIVE AND TURN TO THE RIGHT TO PROCEED FORWARD UP THE STREET WITH ABOUT 10 DEGREE GRADE FOR ABOUT 300 FEET, THEN THE STREET HAS ABOUT A 15 DEGREE GRADE FOR THE NEXT 200 FEET AFTER WHICH IT HAS A 5 DEGREE GRADE FOR 75 FEET AT WHICH POINT THERE IS A STOP SIGN AT A BUSY TWO LANE CROSS STREET THAT IS FAIRLY LEVEL AND HAS A 35 MPH SPEED LIMIT. I STOP UNTIL THE TRAFFIC GIVES ME A 100 TO 150 FEET MORE BREAK BETWEEN PASSING VEHICLES SO I CAN TURN RIGHT, MANY TIMES THE ENGINE REVS TO 4000 RPMS BUT THE VEHICLE ACCELERATES VARY SLOWLY AT PICKING UP SPEED. I OFTEN TRAVEL 600 TO 100 FEET BEFORE I ATTAIN 25 MPH. THEN IT SHIFTS INTO THE CORRECT GEAR. I HAVE HAD IT TO THE DEALER 3 YEARS AGO BUT THE FORD DEALER CHARGED TO TEST IT BUT FOUND NO PROBLEMS. FOUR MONTHS LATER I TOOK IT TO AAMCO WHO FOUND A PROBLEM AND REPAIRED IT, "THEY THOUGHT" REPLACING SOME PARTS. THE SAME PROBLEM PERSISTS AFTER THE "REPAIR". THE EXCUSE IS THAT THE CAR IS WARMED OR THE CONDITIONS CANNOT BE REPRODUCED. THE FORD DEALER SAID THAT THEY CANNOT COME 8 MILES TO MY HOME IN THE MORNING TO REPRODUCE THE CONDITIONS. THE TRANSMISSION FLUID LEVEL HAS ALWAYS BEEN DECLARED TO BE OK.

DRIVING 65. MPH CAR LOST POWER .IWAS ABLE TO PULL TO SIDE OF ROAD.TURNED CAR OFF AND ON IT RESTARTED TOOK TO FORD DEALERSHIP THEY SAID IT WAS THROTTLE BODY REPLACED AT 700. THERE IS NO RECALL,BUT FORD IS AWARE OF DANGER.OUS DEFECT .TECH SAID.

THE POWER TRANSFER UNIT (PTU) FAILS ON A NUMBER OF FORD MODELS. THE SEAL LEAKS AND IN MY CASE THE UNIT NEEDED TO BE REPLACE BECAUSE OF METAL SHAVINGS. THE COST FOR REPAIRS $2,600.

JULY 22, 2016. WIFE STARTED CAR IN SCHOOL PARKING LOT AND HEADED TO THE EXIT. WHILE MAKING A LEFT HAND TURN ONTO THE MAIN ROAD, AND ACCELERATING, LOUD NOISES AGAIN HEARD UNDER THE CAR AND IT LOST POWER EVEN WHILE GIVING IT GAS. HAD TO PULL OVER TO THE SIDE OF THE ROAD. SHUT OFF CAR AND RE-STARTED. NO ISSUES. WIFE REFUSES TO DRIVE THE CAR UNTIL FIXED. TAKEN TO DEALER ON JULY 29, 2016. UNABLE TO DUPLICATE. RETURNING TO DEALER AUG 5 FOR COMPUTER RE-FLASH. THIS IS A SIGNIFICANT SAFETY ISSUE THAT IS BEING REPORTED ALL OVER THE FORD FLEX FORUMS AND IT APPEARS FORD MOTOR COMPANY WILL NOT ADDRESS THE ISSUE.

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 55 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000....UPDATED 07/19/16 *BF

WIFE STARTED CAR IN SCHOOL PARKING LOT. TURNED LEFT AND HEADED SHORT DISTANCE THE LOT EXIT. WHILE TURNING RIGHT ONTO THE MAIN ROAD AND STARTING TO ACCELERATE, HEARD 'LOAD NOISES' THAT SEEMED TO BE UNDER THE CAR. CAR STARTED TO SLOW DOWN EVEN THOUGH SHE WAS GIVING IT GAS. SHE PULLED OVER AND SHUT THE CAR OFF. DIDN'T NOTICE ANY DASH LIGHTS (ABS OR TCS). RESTARTED CAR AND EVERYTHING WAS FINE. CAR HAS 128,000 MILES.

CAR STARTED 2 YEARS AGO WITH "STUTTERING" WHEN DRIVING BETWEEN 50-60 MPH, AS IF THE CAR COULDN'T DETERMINE WHICH GEAR TO STAY IN. HAD TRANSMISSION FLUSHED AND REFILLED IN APRIL 2016. PROBLEM WAS LESS BUT STILL REMAINED. ADDED DR SHUTTER IN JUNE 2016 TO THE TRANSMISSION FLUID AND PROBLEM HAS WENT AWAY, THAT WAS LAST YEAR. PAINT ON THE HOOD IS PEELING AND STARTED OUT AS A SMALL CHIP MAY 2016, AND IS NOW THE SIZE OF A 2 BASKETBALLS. BLACK BODY PIECES THAT ARE BETWEEN THE WINDOWS ON THE SIDE AND IN FRONT BY THE WINDSHIELD ARE LOOSE AND COMING OFF. WILL PROVIDE PHOTOS IF NEEDED

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 35 MPH, THE FRONT OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT AXLE HAD AN INDENTATION AND THE REAR BRAKE CALIPER HAD BOLTS THAT DETACHED. AS A RESULT, THE AXLE AND CALIPER NEEDED TO BE REPLACED. IN ADDITION, THE TECHNICIAN STATED THAT THE TORQUE CONVERTER AND TRANSMISSION SEAL WERE LEAKING OIL AND THE DRIVE LINE AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 101,946. THE VIN WAS UNAVAILABLE.

THE DRIVER'S SIDE SEATBELT RETRACTOR IS NOT RELEASING THE BELT WHEN TRYING TO BUCKLE IN PRIOR TO DEPARTING ON A TRIP. THIS HAPPENS MULTIPLE TIMES PER DAY. I AM CONCERNED THE SEATBELT WILL NOT FUNCTION PROPERLY IN THE EVENT OF AN ACCIDENT. WHEN CONTACTING FORD ABOUT THE PROBLEM I WAS ADVISED THAT FORD DOES NOT PROVIDE A LIFETIME WARRANTY ON ITS SEATBELTS!

ENGINE STALLS DESPITE FUEL GAUGE READING 1/4 TANK IN RESERVE. FILL UP CONFIRMS THAT THERE IS IN FACT 1/4 TANK LEFT. HAS HAPPENED SEVERAL TIMES NOW.

TRAVELING AT 70MPH THE FUEL GAUGE INDICATED SLIGHTLY OVER 1/4 OF A TANK LEFT AND THE ESTIMATED MILES TO EMPTY WITH THE MILEAGE-TO-EMPTY ESTIMATE INDICATING APPROXIMATELY 70 MILES LEFT. THEN IN UNDER TWO MINUTES TO WHEN I CHECKED THE DASH AGAIN, THE GAUGE HAD DROPPED TO ZERO WITH THE ESTIMATOR SHOWING 0 AS WELL. WITHIN THE NEXT MILE THE ENGINE RAN OUT OF FUEL. TO FILL UP THE 18.6 GALLON FUEL TANK IT ONLY TOOK APPROXIMATELY 14 GALLONS AT THE PUMP. THIS INDICATES THAT APPROXIMATELY 4.6 GALLONS OF FUEL WERE STILL REMAINING IN THE TANK. SINCE THIS MODEL USES A FUEL TANK DESIGN WITH TWO SUMPS THE FUEL ISN'T TRANSFERRING FROM THE ONE SIDE TO THE OTHER WHERE THE FUEL PUMP IS LOCATED. THIS CAN CAUSE DANGEROUS DRIVING CONDITIONS FOR SOMEONE EXPECTING TO HAVE ONE QUARTER OF THEIR FUEL TANK LEFT.

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO PREVENT IT FROM VEERING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MULTIPLE TIMES WHO DIAGNOSED THAT THE LOWER CONTROL ARMS, BALL JOINTS AND ENTIRE SUSPENSION SYSTEM IN THE FROM OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON MULTIPLE OCCASIONS. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. SS

WHEELS GET STUCK AND IT SEEMS LIKE I'M DRIVING IN AN ICY ROAD. ALSO IT TURNS OFF ALL OF A SUDDEN WHEN I'M DRIVING.

MY 2009 FORD FLEX BLOW COLD AIR WHEN HEAT IS ON.DOES NOT ALLOW WINDOWS TO DEFROST CAUSING A HAZARD.THIS HAPPENS WHEN DRIVING AND IDLING.THIS HAPPENED LAST YR. AS WELL BUT SEEMS WORST THIS YR.

MY DAUGHTER WAS DRIVING ON INTERSTATE AT 70 MPH WHEN THE FLEX TOTALING SHUT DOWN. SHE HAD NO POWER STEERING, BRAKES OR LIGHTS. IT STARTED BACK UP AFTER A COUPLE OF HOURS AND WAS GIVING BOGUS MESSAGES ON THE DISPLAY. FORD DEALER SAYS THERE ARE NO CODES SHOWING UP, SO THEY WON'T BE ABLE TO DETERMINE WHAT CAUSED THIS. WE CANNOT DRIVE ANYMORE WITHOUT KNOWING WHAT HAPPENED, SINCE IT MIGHT HAPPEN AGAIN AND WOULD BE VERY DANGEROUS IF GOING OVER A MOUNTAIN PASS AT THE TIME IT HAPPENS. WE LIVE IN MONTANA.

MY FLEX STARTED HAVING A HARD JERK AND BANG WHEN GOING FROM REVERSE TO PARK. WAS NOT ALWAYS BUT FREQUENT. THE CAR STARTED TO RUN HOT WHEN SITTING IN A DRIVE THRU OR TRAFFIC BUT WOULD GO RIGHT BACK DOWN WHEN I STARTED MOVING. I TOOK IT INTO S MECHANIC AND HE REPLACED THE FAN. AFTER REPLACING THE FAN THE CAR BEGAN TO HAVE A REALLY BAD GRINDING NOISE WHEN IDLING OR TRAVELING. DO BAD I DID NOT WANT TO DRIVE IT. I TOOK IT INTO THE FORD DEALERSHIP AND AFTER 2 DAYS THEY CALL AND SAY THEY CAN'T FIND ANYTHING WRONG. WITHIN 4 MINUTES I GET ANOTHER CALL DAYING I NEED A NEW TRANSMISSION. THE CAR WOULD ECCELLERATE ON ITS OWN, SHUT OFF INTERMITTENTLY, AND CAR WOULD LAG BETWEEN 3RD AND 4TH GEARS. FORD DEALERSHIP ADVISED ME TO HAVE A KNEW TRANSMISSION PUT IN. CAR WILL SHIFT PROPERLY MOST OF THE TIME EVEN ON HIGHWAY. ONLY GET WHINING NOISE AT LOW SPEEDS. I WAS ALSO IN AN ACCIDENT CAUSING $13000.00 WORTH OF DAMAGE TO FRONT END AND AIRBAGS DID NOT DEPLOY AFTER HITTING A CAR DOING 35 MPH.

THIS IS THE SECOND DOOR HANDLE THAT HAS BECOME LOSE. THE PASSENGER SIDE IS LOOSE. TODAY THE DRIVERS SIDE BROKE AND FELL COMPLETELY OFF. THIS SAME DOOR HANDLE IS RECALLED ON THE FORD EXPLORER AND OTHER MODELS BUT NOT ON THE FLEX. THAT IS RIDICULOUS AND UNFAIR. THEY ARE DEFECTIVE.

TRAVELING AT 70MPH. URGE FUEL GAUGE INDICATED SLIGHTLY OVER 1/4 OF A TANK LEFT AND THE ESTIMATED MILES TO EMPTY WITH THE MILEAGE-TO-EMPTY ESTIMATE INDICATING APPROXIMATELY 100 MILES LEFT. THEN IN UNDER TWO MINUTES TO WHEN I CHECKED THE DASH AGAIN, THE GAUGE HAD DROPPED TO ZERO WITH THE ESTIMATOR SHOWING 0 AS WELL. WITHIN THE NEXT MILE THE ENGINE RAN OUT OF FUEL. TO FILL UP THE 18.6 GALLON FUEL TANK ONLY TOOK 2.5 GALLONS FROM THE JUG AND ANOTHER 11.5 GALLONS AT THE PUMP FOR A TOTAL OF 14 GALLONS. THIS INDICATES THAT APPROXIMATELY 4.6 GALLONS OF FUEL WERE STILL REMAINING IN THE TANK. SINCE THIS MODEL USES A FUEL TANK DESIGN WITH TWO SUMPS THE FUEL ISN'T TRANSFERRING FROM THE ONE SIDE TO THE OTHER WHERE THE FUEL PUMP IS LOCATED. THIS CAN CAUSE DANGEROUS DRIVING CONDITIONS FOR SOMEONE EXPECTING TO HAVE ONE QUARTER OF THEIR FUEL TANK LEFT.

JUNE 10, 2015 - EVERYTHING WAS FINE, PARKED THE CAR. GOT BACK IN CAR, BACKED UP PUT IT IN DRIVE AND COULDN'T TURN THE STEERING WHEEL. EVER SINCE WHEN TURNING RIGHT OR LEFT AT SLOW SPEEDS IT IS VERY VERY VERY HARD TO TURN THE WHEEL. IF I AM TUNING LIKE A CURVE ON THE HIGHWAY, THERE IS NO PROBLEM. BUT STOP LIGHTS AND STOP SIGNS AND THE WHAT NOT ARE ABOUT IMPOSSIBLE ANYMORE. SO IT SEEMS WHEN NOT GOING FAST ENOUGH THE STEERING IS IN MANUAL MODE.

CAR STALLED AT LOW SPEED. STARTED AGAIN WHEN STOPPED AND IN PARK. DURING EVENT, NO POWER STEERING / BRAKES AVAILABLE. NOT A SAFE CONDITION.

WE BOUGHT OUR USED FLEX IN MARCH 2015, AND INITIALLY LOVED IT. ONCE HOT WEATHER HIT AND WE NEEDED TO USE THE AC, WE NO LONGER LOVE THIS CAR. WHEN SITTING STILL AT A RED LIGHT, THE AIR CONDITIONER IMMEDIATELY FAILS AND BEGINS TO BLOW WARM AIR. I DID SOME RESEARCH ONLINE AND FOUND THIS TO BE A COMMON PROBLEM WITH THIS MODEL. AS I CAN'T AFFORD TO TAKE IT FOR THE REPAIR, I BECAME USED TO TURNING OFF THE AIR AT EVERY INTERSECTION. LAST WEEKEND (JULY 25, 2015), WE WERE STUCK IN VERY SLOW MOVING TRAFFIC ON THE PARKWAY - GOING NO MORE THAN 10MPH AT MOST FOR APPROX. 30 MINS, SO OF COURSE WE HAD TO TURN THE AIR CONDITIONER OFF IN THE 90+ DEGREE HEAT. THE TEMPERATURE GAUGE NORMALLY RUNS AROUND THE HALF WAY POINT. IT WAS NOT A GRADUAL RISE, BUT A SUDDEN ONE TO WHERE THE GAUGE WAS PEGGED AT "H" AND THE WARNING LIGHT CAME ON. WE HAD A CAR FULL WITH MY HUSBAND AND MYSELF, AND 4 CHILDREN - IN BUMPER TO BUMPER TRAFFIC IN THE MIDST OF CONSTRUCTION. WE TURNED THE HEAT UP TO 90 AND TURNED THE FANS FULL BLAST TO RELIEVE SOME HEAT OF THE ENGINE. THAT WAS NOT PLEASANT WHEN THE OUTSIDE TEMP WAS ALREADY OVER 90! ONCE WE CLEARED THE CONSTRUCTION AND GOT BACK TO REGULAR SPEED, THE GAUGE DROPPED BACK TO NORMAL LIKE NOTHING HAD EVER HAPPENED. WE'VE HAD IT LOOKED AT SINCE, AND FOUND THAT THE FANS ON THE RADIATOR NEVER KICK ON. EVER. DURING NORMAL OPERATION, ESPECIALLY WHEN THE CAR IS HOT, IT SHOULD KICK OFF AND ON OFTEN. THE FANS NEVER COME ON. THIS IS A HUGE AND DANGEROUS ISSUE WITH THIS CAR! THIS SHOULD'VE BEEN A RECALL AND TAKEN CARE OF BY FORD. THIS IS NOT LIKELY TO BE A "CHEAP" FIX. FORD NEEDS TO STAND BY THEIR VEHICLES AND COVER SUCH A MAJOR ISSUE THAT IS NOT ISOLATED TO JUST A FEW CARS.

EXPERIENCED A TOTAL LOSS OF POWER STEERING. NO CODES/WARNING LIGHTS WERE SHOWN. POWER STEERING FLUID WAS FILLED PROPERLY, AND THERE WERE NO LEAKS FOUND. THANKFULLY THIS DIDN'T OCCUR AT A HIGHER SPEED AS THIS IS A TERRIFYING SAFETY CONCERN. A MESSAGE BOARD WAS FOUND WITH AT LEAST 6 PAGES FULL OF PEOPLE THAT EXPERIENCED THE SAME EXACT PROBLEM (HTTP://WWW.FORDFLEX.NET/FORUMS/VIEWTOPIC.PHP?F=7&T=10080). THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE DIES!

2009 FORD FLEX LIMITED OVERHEATS WHILE IDLING FOR THE PAST 3 YEARS. RAN MULTIPLE VACUUM TESTS AND THERE IS NO LEAK OR SHORTAGE OF COOLANT. A/C BLOWS HOT WHILE IDLING. REPLACED RELAYS, THERMOSTAT, AND FUSES TO NO AVAIL. REPLACED COOLING FANS RECENTLY WITH OEM PARTS. CAR IS NO LONGER OVERHEATING, BUT NOW HAS A STRONG ELECTRICAL OR MELTING SMELL AFTER DRIVING. FANS POTENTIALLY FAILING AGAIN.

GAS GAUGE WILL READ BETWEEN 14 TO 1/2 TANK OF FUEL THEN WITHOUT WARNING DROPS TO E AND CAR DIES. FAULTY FUEL SENSOR OR PUMP DUE TO SADDLEBAG TANK DESIGN. ALSO NO CUTOUT IN FLOORBOARD TO ACCESS THE SECONDARY SENSOR OR PUMP. THERE IS STILL ABOUT 4 OR 5 GALLONS OF FUEL IN THE TANK BUT THE CAR THINKS IT IS EMPTY. *TR

1#-FEB 25,2015 BLEW THE TWO HEATING HOSES OFF BACK OF MOTOR WHILE CAR WAS SITTING IN PARKING LOT WITH GEAR IN PARK, TOOK TO JOE COOPER FORD TO HAVE REPAIRS DONE AND DID. 2#- ON MARCH 14,2015 @ ABOUT 0930 DURING A TRIP TO TEXAS, GOT CAUGHT IN TRAFFIC IN FORTH WORTH TEX ENGINE OVER HEATED AND SPEWED ANTI-FREEZE FROM BOTTOM OF CAR. WE REPLACED THE THERMOSTAT AND AFTER FURTHER CHECKING WE FOUND THAT THE "COOLING FANS" DID NOT WORK. FORD MOTOR COMPANY HAS KNOWN OF THIS PROBLEM SINCE 2007. JOE COOPER FORD DID NOT BRING THIS TO OUR ATTENTION EVEN THOU THEY KNEW THE CAUSE AND WAS NOT FORTH COMING, NOR HAVE WE HEARD FROM FORD MOTOR COMPANY ABOUT THIS ISSUE. WE CHECK THE FORUM FOR FORD FLEX AND FOUND THAT THIS IS AND ON GOING ISSUE SINCE 2007 WITH THE FORD FLEX. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE COOLER FAN FAILED TO OPERATE. AS A RESULT, THE VEHICLE OVERHEATED AS THE RADIATOR WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE COOLING FAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

MY FLEX STARTED MAKING A LITTLE GRINDING NOISE WHEN ONLY TURNING RIGHT AT FIRST. NOW IT SOUNDS REALLY BAD TURNING EITHER WAY. AND IT SHAKES WHEN ACCELERATING. *TR

CAR SAID '15 MILES TO EMPTY' AND GAUGE NEEDLE WAS JUST BELOW A QUARTER, THEN NEEDLE DROPPED TO EMPTY AND COMPUTER ESTIMATE WENT DOWN TO '3 MILES TO EMPTY' WITHIN A MILE..THEN SHUT DOWN AND LIMPED OFF ROAD. LEFT ME STRANDED ON THE SIDE OF A BUSY CITY FREEWAY IN A VERY DANGEROUS LOCATION, UNTIL I COULD GET SOMEONE TO BRING GAS TO REFUEL. REPEATED THIS THE NEXT TIME THE GAS WAS DOWN TO A QUARTER TANK. I WATCHED IT CAREFULLY AND SAW IT RECALCULATE FROM APPROX 15 TO EMPTY, TO 0 IN LESS THAN 4 MILES. GOT TO A GAS STATION IN TIME BEFORE THE CAR SHUT OFF. NOW I FILL IT UP AT 50 MILES UNTIL EMPTY TO AVOID RUNNING INTO THIS ISSUE. JUST TO ILLUSTRATE, ANOTHER OWNER MADE A VIDEO OF THE SAME SITUATION HAPPENING TO THEM: HTTPS://WWW.YOUTUBE.COM/WATCH?V=XWAMOBVHGUQ

THE ISSUE THAT HAS RECENTLY CROPPED UP ON OUR FLEX IS THE FUEL METER WILL READ SUFFICIENT FUEL FOR APPROXIMATELY 50 MILES AND THEN, IN A MATTER OF MILES, THE TANK SEEMS TO RUN DRY/INDICATE NO MILES LEFT. ON THIS PARTICULAR DATE I WAS DRIVING THE CAR IT INDICATED 49 MILES TO EMPTY. AFTER 3 MILES IT RAN OUT OF GAS. FORTUNATELY I WAS ON A SIDE STREET AND NOT THE HIGHWAY. THIS BEHAVIOR COULD HAVE BEEN FATAL IF I WAS OPERATING ON A HIGHWAY. I AM NOT THE ONLY ONE HAVING THIS ISSUE. PLEASE SEE FORDFLEX.NET FOR ADDITIONAL CASES AS AN EXAMPLE: HTTP://WWW.FORDFLEX.NET/FORUMS/VIEWTOPIC.PHP?F=20&T=9449&SID=6D4B835271D1154C67FCD43967CB2906. *TR

WAS DRIVING ONTO RAMP AND STEERING BECAME HARDER TO DRIVE AND THERE WAS A HUMMING SOUND. *TR

SIX AM, TOTALLY DARK, LIGHTS ON LOW BEAM, TOTAL POWER FAILURE WHILE IN HEAVY TRAFFIC AND INCHING FORWARD. ENGINE DIED AND ALL ELECTRICAL COMPONENTS FAILED WITHIN 30 SECONDS. BATTERY WAS NEW IN AUGUST OF 2014, ALL CONNECTIONS TIGHT. I WAS IN LANE THREE FROM THE RIGHT ON A SIX LANE FREEWAY THAT WAS TOTALLY IMPACTED WITH VEHICLES. I TRIED TO EXIT TO RIGHT SHOULDER BUT COULD NOT AND ENDED UP BLOCKING LANES TWO AND THREE. NO POWER TO ANYTHING BUT I WAS ABLE TO GET SHIFT LEVER INTO PARK AND THE CAR STARTED. WOULD NOT START IN NEUTRAL OR DRIVE. HAS NOT OCCURRED SINCE AFTER DRIVING APPROXIMATELY 650 MILES.

VEHICLE STOP RUNNING NO POWER. *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE CENTER CONSOLE FAILED TO OPERATE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A BELL SOUND AND THE INSTRUMENT PANEL LIGHTING SHUT OFF. IN ADDITION, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED WITHOUT WARNING AND THE TURN SIGNALS AND BRAKE LIGHTS BECAME INOPERABLE. THE CONTACT DISCONNECTED AND RECONNECTED THE BATTERY CABLE IN AN ATTEMPT TO CORRECT THE SERIES OF FAILURES. HALL FORD (1310 NORTH ROAD ST, ELIZABETH CITY, NORTH CAROLINA 27909) WAS MADE AWARE OF THE FAILURES AND PERFORMED A SERIES OF UNKNOWN REPAIRS. THE DIAGNOSIS INFORMATION WAS NOT PROVIDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE DRIVER'S SEAT HAD RECLINED INDEPENDENTLY AND FAILED TO RETURN TO THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

WHILE LEAVING A PARKING LOT AND ACCELERATING TO BARELY 10 MPH, THE LEFT FRONT BRAKES SEEMED TO LOCK UP AND THE CAR STUTTERED. AFTER STOPPING AND ACCELERATING AGAIN, THE PROBLEM DID NOT REOCCUR AT THAT TIME. THE SECOND TIME, I WAS LEAVING MY DRIVEWAY, AGAIN GOING NO MORE THAT 10 MPH AND THE SAME THING HAPPENED, THIS TIME I NOTICED MY TRACTION CONTROL LIGHT FLASHING. I PUT THE CAR INTO REVERSE, BACKED UP A BIT THINKING I'D RUN OVER SOMETHING, AND ACCELERATED AGAIN. NOPE, DIDN'T RUN OVER ANYTHING, JUST TRACTION CONTROL SEIZING UP. VERY CONCERNED THIS MAY HAPPEN AT HIGHER SPEEDS AND CAUSE AN ACCIDENT. *TR

I PURCHASED THIS VEHICLE IN MAY, 2014 AS A USED VEHICLE W/WARRANTY (POWERTRAIN). WHILE TRAVELING FROM ST.LOUIS, MISSOURI IN STOP AND GO TRAFFIC, THE CAR OVERHEATED. AFTER SPEEDING UP TO GET OUT OF TRAFFIC IT SUDDENLY COOLED BACK OFF. NOW, DURING THIS SAME TIME, THE AIR CONDITIONER STOPPED BLOWING COOL AIR UNTIL WE SPED UP TO GET OUT OF TRAFFIC. AFTER THAT, IT DIDN'T HAPPEN AGAIN UNTIL I WAS STUCK IN TRAFFIC. SAME PROBLEM. THE FANS STOPPED WORKING. HERE RECENTLY, I WAS STUCK IN TRAFFIC AND THE CAR OVERHEATED AND THE CHECK ENGINE LIGHT CAME ON. ONLY THIS TIME, WHEN I SPED UP THE CAR DIDN'T COOL DOWN. THE COOLANT WAS FINE BUT THE CAR STILL OVER HEATED. I TOOK THE CAR TO THE DEALERSHIP TODAY AND WAS TOLD THAT IT IS THE COOLING FAN MODULE AND IT SHOULD BE REPLACED. NOW, I'VE READ IN SEVERAL DIFFERENT PLACES THAT THIS IS A PROBLEM WITH 2008-2012 FORD FLEX VEHICLES. A RECALL WAS ISSUED FOR THE 2011-2012 SERIES BUT NOT EARLIER MODELS. OWNERS OF THESE VEHICLES SHOULD NOT HAVE TO BE RESPONSIBLE FOR FAULTY MATERIALS USED TO MAKE THESE VEHICLES. THE SAME RECALL THAT WAS AFFORDED TO THE 2011-2012 MODELS SHOULD ALSO BE AFFORDED TO OWNERS OF EARLIER MODELS. THE DEALERSHIP WANTS $600 TO REPAIR THIS BECAUSE MY WARRANTY ONLY COVERS POWERTRAIN. PLEASE ADDRESS THIS ASAP. I HAVE 6 CHILDREN AND CANNOT AFFORD TO SPEND $600 ON SOMETHING THAT IS NOT EVEN MY FAULT OR THE FAULT OF NORMAL WEAR AND TEAR. *TR

VEHICLE HAS HAD RADIATOR COOLING FAN(S) FAILURE(S) RESULTING IN LOSS OF POWER AND OVERHEATING. *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX EQUIPPED WITH MICHELIN MXV4 TIRES, SIZE: 235/60R18. THE CONTACT WAS DRIVING 50 MPH AND HEARD AN ABNORMAL POPPING SOUND FOLLOWED BY THE TIRE PRESSURE WARNING LIGHT ILLUMINATING. THE VEHICLE THEN BEGAN TO SHAKE VIOLENTLY. THE CONTACT WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD WHERE IT WAS DISCOVERED THAT THE TREAD ON THE REAR PASSENGER'S SIDE TIRE WAS SEPARATED. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE VEHICLE WAS 77,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE OVERHEATED ON SEVERAL RANDOM OCCASIONS. AIR CONDITIONING BLOWS HOT AIR WHEN NOT MOVING. VEHICLE STALLED IN INTERSECTION ON SEVERAL RANDOM OCCASIONS. THE COOLING FAN RELAY WAS REPLACED WHICH TEMPORARILY CORRECTED ALL RELATED PROBLEMS. THIS SAME PROBLEM OCCURRED AT 67540 MILES. THE RELAY WAS REPLACED WITH A GENUINE FORD REPLACEMENT PART AND HAS FAILED AGAIN AFTER ONLY 8000 MILES. AFTER LOOKING ON THE INTERNET IT IS OBVIOUS THIS IS NOT AN ISOLATED PROBLEM. A RECALL HAS BEEN ISSUED FOR 2011 AND 2012 MODELS BUT NOT THE 09. THIS IS A SERIOUS PROBLEM THAT COULD DESTROY THE VEHICLES ENGINE OR WORSE GET SOME ONE KILLED IF IT STALLS WHILE CROSSING TRAFFIC. *TR

WATER DOES NOT DRAIN FROM THE COWL VENT DRAIN AREA, AND IF COWL AREA IS FULL, CLOGGED WATER WILL ENTER INTO THE PASSENGER SIDE FLOOR. SLOSHING WATER CAN BE HEARD BEHIND INSTRUMENT PANEL/FIRE WALL AREA. CANNOT CLEAN DRAINS IN THAT AREA. THIS PROBLEM COULD LEAD TO ELECTRICAL SHORTAGE AND COMPONENT FAILURE. *TR

DRIVING STOPPED AT A STOP SIGN NOTICED THE WRENCH LIGHT ON (HAPPENS OFTEN WHILE THIS HAPPENS WILL NOT ACCELERATE LIKE NORMAL UNTIL IT HITS 2-3RD GEAR). I PRESS THE GAS TO ACCELERATE AFTER MAKING THE TURN I HAD TO MAKE ANOTHER TURN ABOUT 1/4 MILE UP THE STREET. I RELEASED THE GAS TO MAKE THE TURN BUT MY CAR KEPT ACCELERATING IT WAS NOT GOING VERY FAST BUT THE ENGINE WAS ACCELERATING PUSHING THE RPMS UP TO 6000. MY FOOT WAS NOT ON THE GAS AND NOTHING WAS PRESSING THE GAS NO FLOOR MAT OR ITEMS IN THE WAY OF THE PEDALS. I PRESSED ON THE BREAK (WITH THE ENGINE STILL ACCELERATING) PUT THE CAR INTO NEUTRAL AND PULLED OVER. TURNED THE ENGINE OFF AND RESTARTED THE CAR. THE CAR RAN FINE AFTER RESTARTED IT. NO CHECK ENGINE LIGHT WAS ON AT ANY POINT JUST THE WRENCH LIGHT. THE LIGHT DID GO OFF AFTER I RESTARTED THE CAR. I DROVE IT ABOUT ANOTHER 40 MILES SINCE THIS HAS HAPPENED AND HAS NOT RECURRED SINCE. I DID HAVE THE CAR TAKEN IN TO CHECK THE CODES AT ABOUT 90K MILES (WITHOUT THE WRENCH LIGHT BECAUSE IT GOES OFF AS SOON AS YOU RESTART THE CAR) NOTHING CAME UP FOR CODES. *TR

I PURCHASED FOUR TIRES APPROXIMATELY FOUR MONTHS AGO. IN THE LAST WEEK, THREE OF THOSE TIRES DEVELOPED BULGES IN THEM, WHICH COULD'VE RESULTED IN A BLOWOUT. I WAS CONCERNED FOR MY FAMILY AND MY SAFETY BECAUSE I DRIVE THE HIGHWAY FREQUENTLY, TRANSPORTING MY CHILDREN TO AND FROM SCHOOL. I IMMEDIATELY WENT TO THE SHOP WHERE I PURCHASED THE TIRES. TIRE ONE WAS REPLACED WITH A ROAD HAZARD WARRANTY. I DID NOT PAY FOR THE COST OF ANOTHER TIRE. JUST YESTERDAY, TWO MORE TIRES WERE REPLACED FOR THE SAME ISSUE, A BULGE. THE SHOP MANAGER TOLD ME IT WAS DUE TO ROAD CONDITIONS SUCH AS POTHOLES AND THERE WAS NOTHING I COULD DO ABOUT IT AND IT WOULD CONTINUE TO HAPPEN AS LONG AS THE ROADS ARE BAD. LATER THAT SAME EVENING, MY LOW TIRE PRESSURE LIGHT CAME ON AND BY THE NEXT MORNING, ON THE WAY TO DROPPING MY HUSBAND OFF TO WORK, HE NOTICED THE TIRE JUST REPLACED THE DAY BEFORE WAS FLAT. WHEN I CONTACTED THE TIRE MANUFACTURER, TOYO TIRES, THEY SAID THE SAME THING THE TIRE SHOP SAID, INDICATING THAT IT WAS DUE TO ROAD CONDITIONS. BASICALLY, THAT IS JUST THE WAY IT IS WITH THAT TYPE OF VEHICLE/TIRE DESIGN. I THINK SOME INVESTIGATION SHOULD BE DONE WITH THE TIRES, AS THIS DOES NOT SOUND NORMAL. THIS IS THE FIRST TIME I HAVE EVER HAD TIRE ISSUES AND I DRIVE IN TREACHEROUS CLIMATES ALL THE TIME. *TR

THE PAINT ON THE ROOF STARTING PEELING. I CALLED THE DEALERSHIP SINCE I STILL HAD A WARRANTY AND THEY TOLD ME IT DIDNT COVER PAINT. IT STARTED WITH A SMALL SPOT BUT IT CONTINUED TO FLAKE AND IS NOT ABOUT THE SIZE OF A SOFTBALL. THERE ARE NOW 3 SPOTS LIKE THIS ON THE ROOF. THIS IS THE 2TONE PAINT WITH A SILVER ROOF. *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS INTERMITTENTLY AND INDEPENDENTLY SEIZED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL REPEATEDLY TO UNLOCK THE STEERING WHEEL. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

OUR 2009 FORD FLEX HAS SHUT OFF ON 4 OCCASIONS WHILE WE WERE DRIVING SINCE NOV. 2013 (11/29/2013, 12/18/2013, 12/28/2013, 4/15/2014). ON 3 OF THE 4 OCCASIONS WE WERE ON INTERSTATE HIGHWAYS (495 IN MA, 95 IN CT, 81 IN PA) WHICH WAS SCARY AND COULD HAVE BEEN DEADLY. ON 2 OF THE 4 SHUT DOWNS THE CAR WOULD NOT RESTART SO WE HAD TO BE TOWED. WE NOTICED THAT ONCE THE CAR WAS TAKEN OFF THE FLATBED, IT STARTED RIGHT UP. THAT TELLS ME THAT THE GAS MUST HAVE MOVED TO WHERE IT WAS NEEDED. ON EACH OCCURRENCE THE GAS GAUGE READ HALF A TANK OR JUST SLIGHTLY BELOW. THE CAR JUST SHUT OFF WHICH MADE IT DIFFICULT TO STEER. LUCKILY WE WERE ABLE TO COAST TO THE BREAKDOWN LANE AND WEREN'T IN SPEEDING, HEAVY TRAFFIC. ON 12/21/13 THE DEALERSHIP REPLACED THE THROTTLE BODY. ON 12/28/13 THE CAR SHUT DOWN AGAIN AND WAS TOWED TO THE DEALERSHIP. THE FUEL SENDER CONCERN WAS VERIFIED, FUEL LEVEL WAS INACCURATE, THE LEFT HAND FUEL SENDER WAS ERRATIC. THEY REMOVED THE FUEL TANK, REPLACED THE LEFT FUEL SENDER. ON 4/15/14 THE CAR SHUT DOWN AGAIN. THE DEALERSHIP FOUND THAT THE RIGHT SIDE OF THE GAS TANK WAS EMPTY WHILE THE LEFT SIDE WAS FULL. THE FUEL SENDER ASSEMBLIES WERE REMOVED AND THE RIGHT ONE WAS NOT READING PROPERLY. THE FUEL PUMP MODULE WAS ALSO REPLACED. WE DO NOT TRUST THIS CAR AND ARE AFRAID FOR THE NEXT OWNER WHEN WE TRADE IT IN OR SELL IT. IS THIS A DESIGN FLAW? *TR

THE FORD PANEL NEAR THE DRIVER AND PASSENGER WINDOW CONTINUES TO COME APART. AS FAR AS THE VEHICLE'S FUEL. THE FIRST TIME I WAS AT A GAS STATION. I PUT GAS IN MY CAR. I GOT BACK IN THE VEHICLE AND MY GAUGE WAS STILL ON EMPTY. SO I GOT WORRIED. THEN I WENT TO A DIFFERENT GAS PUMP AND PUT MORE GAS IN THERE. I STARTED MY CAR AND IT WAS STILL ON EMPTY. I DROVE AROUND THE PARKING LOT TO SEE WHAT WOULD HAPPEN AND ABOUT 2 MINUTES LATER MY GAS GAUGE WAS 3/4 FULL. THIS WAS IN NOVEMBER. THEN ABOUT 5 TIMES AFTER THAT. I WILL BE ON THE LAST MARK BEFORE EMPTY AND NOT ONLY DOES IT GO FROM 80-70 MILES TO E TO COMPLETE 0 MILES, BUT MY GAUGE GOES FROM THAT MARK TO PASS THE E. I WAS DRIVING MY VEHICLE AND IT WENT FROM THAT SAME MARK ( THE MARK RIGHT BEFORE THE E) AND JUST RAN OUT OF GAS. I HAVE TOOK IT TO THE SHOP TWICE AND THAT CAN'T FIND A CODE. THEY SAID IF IT HAPPENS AGAIN THEN BRING IT BACK IN. BUT THE INCONVENIENCE I HAVE TO WAIT UNTIL I HAVE TIME. IT HAPPENED TODAY FEB 10 2014 AND I RACED TO A GAS STATION. I DON'T WANT IT TO HAPPEN AND I'M DRIVING IN TRAFFIC AND HAVE AN ACCIDENT BECAUSE MY GAS GAUGE IS WRONG AND I STOP IN THE MIDDLE OF TRAFFIC. I DON'T WANT TO GET STRANDED SOMEWHERE EITHER BECAUSE I HAVE A KID. I HAVE SEEN SAME COMPLAINTS ABOUT THIS VEHICLE. SO I'M VERY CONCERNED. *TR

VEHICLE DOES NOT RECOGNIZE LAST QUARTER TANK OF FUEL. ONCE IT REACHES APPROXIMATELY A QUARTER TANK LEFT, THE FUEL GAUGE AND MILES TO EMPTY DISPLAY DROP SUDDENLY TO EMPTY AND THE CAR SHUTS OFF. WHEN REFUELING AFTER IT SHOWS EMPTY, IT ONLY ACCEPTS ABOUT 3/4 TANK. THE FUEL IS THERE, BUT INACCESSIBLE. THIS IS A MAJOR SAFETY ISSUE AS THE CAR DIES VERY SUDDENLY WHEN THE SYSTEM DECIDES THERE'S NO FUEL LEFT. IT HAS HAPPENED ON THE INTERSTATE, OTHER HIGHWAYS, AND ON A RURAL ROAD WHERE FINDING ENOUGH FUEL TO GET GOING AGAIN WAS A BIG PROBLEM. DEALERSHIP REPLACED FUEL SENSORS, BUT SAID THERE WAS NO CODE SHOWING WHILE THE CAR WAS STILL UNDER WARRANTY. NOW I'M STUCK RANDOMLY REPLACING FUEL SYSTEM PIECES IN HOPES OF FIGURING OUT WHICH PIECE IS BROKEN. EACH TIME I SPEND HUNDREDS OF DOLLARS TO "FIX" IT, THE PROBLEM REPEATS AS SOON AS I GET THROUGH MOST OF THE FIRST TANK OF FUEL. POSITION OF VEHICLE DOESN'T MATTER. UPHILL, DOWNHILL, ETC, IT ALWAYS HAPPENS CLOSE TO A QUARTER TANK OF FUEL LEFT.