2009 Ford Flex Complaint Log

BRAKE GRINDING AND SHUDDERS FROM FRONT DISC BRAKES AND SOMETIMES REAR DISK BRAKES. FORD HAS A LONG ONGOING PROBLEM WITH THE DISK BRAKES ON FORD FLEX'S. SEVERAL TSB'S HAVE BEEN ISSUED. HOWEVER IT SEEMS LIKE NO PARTS ARE BEING SENT TO DEALERSHIPS TO TAKE CARE OF THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH FROM A COMPLETE STOP, THE TRACTION CONTROL SYSTEM ACTIVATED INDEPENDENTLY AND THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 07/23/13*LJ THE CONSUMER STATED WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP OR A NEAR STOP INTO TRAFFIC, THE VEHICLE WOULD LOSE TRACTION CONTROL AND THERE WOULD BE A LOSS OF ENGINE TORQUE. THE CONSUMER STATED WITHIN THE FIRST 11 MONTHS OF OWNING THE VEHICLE, HIS WIFE COMPLAINED ABOUT THE VEHICLE LOSING POWER, AS SHE WAS ATTEMPTING TO MERGE INTO TRAFFIC. UPDATED 07/24/13

I HAVE A 2009 FORD FLEX BUILT OCTOBER 2008 WHICH STALLED YESTERDAY. I WAS DRIVING ABOUT 10-20 MPH WHEN THE STALL OCCURED. RESTARTED THE CAR WITHOUT ANY PROBLEM. PROBLEM SEEMS TO BE RARE. FORTUNATELY TRAFFIC WAS LIGHT SO I WAS ABLE TO STEER THE CAR TO SAFETY. PLEASE NOTE THAT POWER STEERING WAS LOST DURING THE STALL. I WILL TAKE THE CAR TO GET A LOOK AT BY THE DEALER AND HOPE TO GET THIS FIXED.

2009 FORD FLEX CABIN AREA FILLS UP WITH CARBON MONOXIDE AND CATALYTIC CONVERTER SMELL ON ACCELERATION SUCH AS PASSING GEAR, GETTING INTO TRAFFIC FROM AN ON RAMP, ETC. FORD'S REPAIR WAS REPLACING BAFFLES AT THE END OF THE EXHAUST SYSTEM THAT THEY SUSPECTED WERE REMAINING CLOSED ON SIGNIFICANT ACCELERATION. DEALERSHIP PERFORMED REPAIR BUT IT MADE NO DIFFERENCE. IF WINDOWS ARE NOT ROLLED DOWN TO ALLOW THE EXHAUST GASES TO EXHIBIIT THE CABIN AREA SLIGHT HEADACHE AND BURNING OF THE EYES ENSUES. THIS PROBLEM SEEMS TO OCCUR ON ABOUT 1 OUT OF 4 FORD FLEXS AND A SOLUTION HAS NOT BEEN ENGINEERED. THIS IS AN IMPORTANT SAFETY/HEALTH ISSUE THAT NEEDS TO BE ADDRESSED. *TR

SEVERAL EVENTS HAVE OCCURRED WITH MY NEW 2009 FORD FLEX, PROBLEMS WITH POWER DOOR LOCKS; TRACK CONTROL ACTIVATED WHILE VEHICLE WAS DRIVEN SLOW COMING TO A STOP; STRONG BURNING ODOR IN MOTOR; SEAT BELT ALTER SOUNDED WHILE SEAT BELTS WERE IN USE; ALL THE LIGHT IN VEHICLE SHUT OFF WHILE VEHICLE WAS BEING DRIVING FOR APPROX. 10 SECONDS; WHEN GOING IN REVERSE BRAKES MADE NOISE IN THE FRONT AND REAR AREAS AND WHILE CAR WAS BEING DRIVING FORWARD; CAR WOULD AUTOMATICALLY SLOW DOWN WHILE BEING DRIVING; VEHICLE SHUT OFF WHILE BEING DRIVING; VEHICLE WAS TAKEN FOR SERVICE. ACCORDING TO THE CAR DEALER EVERYTHING WAS FIXED AFTER SEVERAL DAYS WHILE DRIVING THE VEHICLE WITH MY FAMILY AS I WAS COMING TO A SLOW STOP THE BACK BREAKS LOCKED CAUSING AN IMMEDIATE SHORT STOP AND A TERRIBLE SMELL OF BURNING RUBBER CAME FROM THE BACK TIRES. TOOK THE CAR BACK TO THE DEALER (02-25-09) THEY SAID THEY FOUND NO PROBLEMS, I INSISTED IN THEM RECHECKING THE VEHICLE AND AS OF TODAY (02-26-09) THEY STILL HAVE IT. WAITING FOR RESULTS BUT I AM EXTREMELY WORRIED BEING MY WIFE IS THE DRIVER OF THIS VEHICLE WITH OUR CHILDREN, GRANDCHILDREN AND OUR SONS BASEBALL TEAM MATES. *TR

I HAVE A FORD FLEX LIMITED 2009, THE TAILGATE CLOSES BY TOUCHING A BUTTON. WHEN CLOSING IT BEEPS. IF IT HITS SOMETHING IT IS SUPPOSE TO OPEN BACK UP. SIMILAR TO A GARAGE DOOR. MY 7 YEAR OLD CHILD DIDN'T REALIZE IT WAS CLOSING AND WAS STRUCK BY THE DOOR, PUSHING HER TO THE GROUND CAUSING A BUMP ON HER HEAD. MEANWHILE, THE TAILGATE NEVER STOPPED CLOSING. I STOOD UNDER IT WITH MY HANDS OVER MY HEAD PUSHED THE BUTTON TO SEE HOW MUCH PRESSURE IT TAKES TO ACTIVATE THE SAFETY. THE AMOUNT OF PRESSURE WAS AMAZING, IF MY 3 YEAR OLD HAD GOTTEN INBETWEEN THE TAILGATE CLOSING AND THE BUMPER IT WOULD OF DONE SOME MAJOR DAMAGE TO HIM. IT SHOULD HAVE A MORE SENSITIVE SAFETY MECHANISM. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE BRAKES WERE GRINDING. THE CONTACT HAD TO REPLACE THE BRAKE PADS AND THE ROTORS FOUR TIMES. THE CONTACT ALSO STATED WHILE DRIVING IN THE RAIN ALL OF THE LIGHTS START FLICKERING AND A BURNING SMELL WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT WATER OVERFLOWED INTO THE ENGINE BECAUSE OF THE WAY THE VEHICLE WAS DESIGNED CAUSING THE SERPENTINE BELT TO COME OFF, AS A RESULT THE BATTERY WAS OVER HEATING AND THE VEHICLE WAS LOOSING POWER. THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 44,000.

2009 FORD FLEX. SECOND ROW PASSENGER OUTBOARD SHOULDER SAFETY RESTRAINT INOPERABLE. NO SIGNIFICANT EVENT OCCURRED PRIOR TO THE INOP CONDITION. CHILD ENTERING SECOND ROW PULLED SEAT BELT FROM D-RING. BELT CAM OUT APPROXIMATELY 8 INCHES AND STOPPED. THE BELT WILL NOT RETRACT OR PAY OUT. THIS DOES NOT APPEAR TO BE AN ALR LOCKOUT ISSUE. *TR

SMELL CAR EXHAUST FUMES INSIDE THE CAR WHEN UNDER ACCELERATION AND THE HEATER IS GOING. . TOOK IT TO FORD DEALERSHIP TO SERVICE WRITER. HE DID NOT ACCEPT THE CAR FOR SERVICE OR WRITE IT UP BECAUSE HE COULD NOT SMELL IT HIMSELF. THE PROBLEM COMES AND GOES. SMELLED IT AS RECENTLY AS TODAY. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT HE HAD A LEAKING VISTA ROOF AND THE DEALER DOES NOT KNOW HOW TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE REPAIR AND THE ROOF CONTINUED TO LEAK. THE FORD MANUFACTURER WAS NOT CALLED. THE FAILURE MILEAGE WAS 8,000.

THERE IS NOT A FUEL FILTER ON MY FORD FLEX, WHY NOT? *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THERE WAS AN OIL LEAK ON THE REAR OF THE ENGINE. THE ENGINE WAS REMOVED AND THE LEAK WAS REPAIRED BY THE DEALERSHIP. THE AIR CYLINDER THAT LIFTED THE THIRD ROW SEATS WAS DEFECTIVE AND HAD TO BE REPLACED. THE REAR HATCH OPENED ON ITS OWN FIVE TIMES; THE DEALER REALIGNED THE DOOR TO REMEDY THE PROBLEM. THE REAR MAIN OIL SEAL FAILED SO IT WAS ALSO REPLACED AT THE DEALERSHIP. THE BRAKES FAILED TO STOP THE VEHICLE EFFECTIVELY. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY STATED THAT THE VEHICLE WAS FINE. THE BATTERY WAS DEFECTIVE AND WAS REPLACED. THE TRANSMISSION EXCESSIVELY SHIFTED INTO GEAR WHEN DOWN SHIFTING, CAUSING THE VEHICLE TO JERK AND SHAKE. THE DEALER STATED THAT THEY COULD NOT FIND A PROBLEM WHEN THEY INSPECTED THE VEHICLE. THE ENGINE MADE A POPPING NOISE WHEN HE ACCELERATED FROM A STOP. THE DOOR MOLDING AND WINDOW MOLDING SILLS BECAME WARPED. LASTLY, ONE OF THE TIRES (THE CONTACT COULD NOT RECALL WHICH ONE) BLEW AND THE SIDEWALL SEPARATED; HE REPLACED THE TIRE AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT ONCE THE VEHICLE LEFT THE MANUFACTURING PLANT, IT WAS THE DEALERSHIP RESPONSIBILITY AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 15,283. THE FAILURE MILEAGE WAS 7,526. THE BATTERY HAD TO REPLACED. UPDATED 12/30/10*JB

2009 FORD FLEX. ENGINE DIES WHILE DRIVING WITHOUT ANY WARNING. THE PROBLEM IS INTERMITTENT BUT CERTAINLY PRESENT IN NUMEROUS 2009 FORD FLEX VEHICLES. FOLLOW THIS LINK: HTTP://WWW.FORDFLEX.NET/FORUMS/VIEWTOPIC.PHP?F=3&T=711 THIS INCIDENT HAS HAPPENED TO ME TWICE. THE DEALER WAS SUPPOSED TO HAVE FIXED THE PROBLEM AFTER THE FIRST OCCURRENCE. *TR

TWICE WHILE DRIVING MY FORD FLEX, I HAD SPONTANEOUS TOTAL SHUT DOWNS OF THE ENGINE. THE FIRST TIME, MY CAR WAS ONLY A FEW MONTHS OLD AND I WAS IDLING IN FRONT OF A FRIEND'S HOUSE WHEN ALL THE LIGHTS CAME ON AND IT COMPLETELY DIED. I STARTED IT RIGHT BACK UP (AND IT SUBSEQUENTLY PERFORMED PERFECTLY) AND I DROVE IT TO FORD WHERE THEY DID SOME DIAGNOSTICS CHECKS AND FOUND NO ANOMALY. IT CONCERNED ME BUT THINKING IT MAY BE A FUEL INJECTION ISSUE WHILE ONLY IDLING, I WENT ABOUT MY BUSINESS. ON JULY 20, 2012, AT 38K MILE, MY FORD FLEX DIED AGAIN! TOTAL SHUTDOWN OF THE ENGINE AND ALL THE LIGHTS CAME ON WHILE I WAS DRIVING APPROXIMATELY 30 MILES PER HOUR WITH MY DAUGHTER IN THE CAR! NO POWER STEERING, NO POWER BRAKES, NO POWER ANYTHING! BECAUSE I WAS ON A SLIGHT DOWNHILL, I WAS ABLE TO GET THE CAR OVER TO THE SIDE OF THE ROAD WITHOUT CATASTROPHE, THANK GOD. THE ENGINE STARTED UP AGAIN AS IF NOTHING OCCURRED. I DROVE DIRECT TO FORD WHERE THEY DID 10 MINUTES OF DIAGNOSTIC TESTING AND TOLD ME ONCE AGAIN THAT THERE WAS NO ANOMALY. I WENT A LITTLE CRAZY, INFORMED THEM THAT I WAS LEAVING FOR A 10- DAY VACATION THE FOLLOWING MORNING AND THAT THEY HAD THE FULL 10 DAYS TO FIX THE CAR OR THAT I WASN'T GOING TO BE PICKING IT UP EVER AGAIN. A FORD TECH DROVE MY CAR WITH A COMPUTER PLUGGED INTO THE CAR, TYPED IN THE PROBLEM AND AFTER MANEUVERING THE CAR TO TRY AND GET A REPEATED RESPONSE, THE CAR DID INDEED SHUT DOWN WHILE HE WAS DRIVING IT! APPARENTLY, THE THROTTLE BODY WAS BINDING INTERNALLY AND NEEDED TO BE REPLACED. AFTER REPLACING PART # 1 7T4Z 9E926 FA, FORD WALNUT CREEK CA IS TELLING ME IT IS FIXED. LET'S HOPE SO. I PRAY THAT NO ONE HAS BEEN INVOLVED IN A FATAL OR INJURY ACCIDENT AS A RESULT OF THIS PART'S FAILURE. I AM WRITING THIS AS AN ALERT AND A HEADS UP TO ANYONE WHO HAS HAD THE SAME SCARY EXPERIENCE. *TR

MY WIFE WAS DRIVING OUR 2009 FORD FLEX IN A DRIVING RAINSTORM APPROXIMATELY 500 MILES FROM HOME AND THE CAR DIED TWICE. EACH TIME, SHE CALLED ROADSIDE ASSISTANCE AND A TOW TRUCK HAD TO COME OUT AND PICK HER UP. A LOCAL FORD DEALER LOOK AT THE CAR, BUT NATURALLY DID NOT FIND ANYTHING WRONG. SHE MADE IT BACK HOME AND I TOOK IT TO THE DEALER WE PURCHASED IT FROM (CRAIN FORD + LITTLE ROCK, ARKANSAS). THEY KEPT IT FOR A WEEK AND WE DROVE A RENTAL CAR AROUND. THEY NEVER DID FIND OUT WHAT WAS WRONG. NOW, TODAY, DECEMBER 11, 2009, MY CAR IS BACK IN THE SHOP FOR THE 2ND TIME FOR BRAKE GRINDING. THEY TELL ME ALSO THAT I HAVE TO PAY FOR A NEW TIE ROD...$500. I'M SICK OF FORD MOTORS!! *TR

2009 FORD FLEX. DRIVING THROUGH MY NEIGHBORHOOD WHEN I NOTICED LOSS OF POWER STEERING AND BRAKES. THE CAR HAD SIMPLY DIED WHILE DRIVING. WAS ABLE TO STOP IT ON THE SIDE OF THE STREET AND RESTART IT. CONTINUED ON WITHOUT ANOTHER OCCURRENCE. LEARNED THROUGH A WEB FORUM THAT THIS HAS OCCURRED TO APPROXIMATELY 8 OTHER OWNERS OF THIS VEHICLE. *TR

1) DRIVING AT STEADY SPEED. 2) LET UP ON GAS PEDAL AND CAR DID NOT SLOW DOWN. OCCURRED TWICE IN THREE TIMES THAT VEHICLE WAS BORROWED FROM A FRIEND; ONE TIME WITH A WITNESS. 3) PULLED MY FOOT COMPLETELY OFF FLOOR AND APPLIED BRAKE; PROBLEM (IN MY OPINION) IS POOR PEDAL ORIENTATION WHICH LEADS ONE TO BELIEVE THAT GAS PEDAL IS NO LONGER PUSHED WHEN ONE JUST LETS UP ON PRESSURE ON GAS PEDAL, ALONG WITH TOO LITE OF PEDAL RETURN PRESSURE. HAVE BEEN TOLD FORD IS AWARE OF THIS BUT FEELS IT ONLY HAPPENS IF SOMEONE IS WEARING BIG AND HEAVY WORK BOOTS. MY INCIDENTS HAPPENED WITH RUNNING SHOES...AND I ONLY WEAR A SIZE 10. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN MOTION; HOWEVER, HE WAS ABLE TO STOP THE VEHICLE AFTER RAPIDLY APPLYING PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO THE DEALER APPROXIMATELY 4 TIMES TO HAVE IT DIAGNOSED; HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER HAS ATTEMPTED TO DIAGNOSE THE FAILURE FOR TWO WEEKS. THE DEALER ALSO CONFIRMED THAT THEY WOULD NOT REPAIR THE VEHICLE ALTHOUGH THE WARRANTY IS VALID. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 126000.

I BOUGHT MY 2009 FORD FLEX IN JUNE 2009. THE FIRST TIME I NOTICED A PROBLEM WAS IN JULY 10, 2009. I WAS TRAVELING DOWN A RESIDENTIAL STREET AND WAS APPROACHING A STOP SIGN AND DOING APPX 28MPH WHEN THEY CAR ENGINE DIED. THE STEERING WHEEL TIGHTENED UP AND THE POWER BRAKES WENT OUT. I STOPPED THE CAR AS QUICKLY AS POSSIBLE, AND THEN STARTED THE CAR AGAIN. AFTER THAT IT RAN JUST FINE FOR A MONTH. THEN IN AUGUST 2009, I WAS YET AGAIN GOING DOWN A RESIDENTIAL STREET AND WAS APPROACHING THE STOP SIGN GOING APPX 28MPH AND THE ENGINE SHUT OFF AGAIN, THE STEERING WHEEL TIGHTENED UP AND THE POWER BRAKES WENT OUT. WE TOOK IT TO THE FORD DEALER, AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. THEN, IT DID THE SAME THING TO ME AGAIN ON MONDAY SEPTEMBER 28TH 2009, THIS WAS THE SECOND TIME TO BRING IT TO A FORD DEALER. THEY HOOKED THE TROUBLESHOOTER UP TO IT, AND IT DIDN'T THROW ANY CODES THAT ANYTHING WAS WRONG, SO THE DEALERSHIP REPLACED THE THROTTLE BODY ON THE CAR. SINCE THEN IT HASN'T STALLED YET... BUT IT WAS ONLY PUT ON LESS THAN A WEEK AGO. HOPEFULLY IT DOESN'T STALL ON ME FOR A 4TH TIME!!!! *TR

THIS IS A 2009 FLEX DEALER DEMO WITH 1450 MILES. IT HAS DIED TWICE WHILE DRIVING DURING A TEST DRIVE. THE FIRST OCCURRENCE WAS WHILE IN DRIVE, IN A PARKING LOT AT ABOUT 5 MPH. THE ENGINE, A/C, RADIO/ACCESSORY POWER, AND ALL LIGHTS SUDDENLY DIED. IT WAS AS IF THE KEY HAD BEEN TURNED TO "OFF", EXCEPT THAT THE RETAINED ACCESSORY POWER AND ALL DASH/WARNING LIGHTS WENT OUT AS WELL. THE CAR RE-STARTED EASILY ONCE PUT INTO NEUTRAL. THE SECOND OCCURRENCE WAS IN REVERSE, BACKING OUT OF A DRIVEWAY AT ABOUT 3 MPH. THIS TIME THE ENGINE SUDDENLY DIED, AND A/C TURNED OFF, BUT THE ACCESSORY POWER TO THE RADIO AND DASH /WARNING LIGHTS REMAINED ON, AND THE SECURITY LIGHT ON THE DASH WAS BLINKING SLOWLY. AGAIN, THE CAR RE-STARTED EASILY. BOTH TIMES THE POWER STEERING AND BRAKING WENT OUT AND THE CAR WAS MUCH MORE DIFFICULT TO CONTROL, AND SHIFTING GEARS, RE-STARTING IT, AND SHIFTING BACK TO DRIVE TOOK SEVERAL SECONDS. THIS COULD CAUSE A SERIOUS COLLISION IF IT HAPPENED WHILE PULLING INTO TRAFFIC. I HAVE HEARD OF AT LEAST 4 OTHER SIMILAR INCIDENTS, AND MOST OF THOSE WERE RESOLVED AT THE DEALERSHIP WITH A SIMPLE CHANGE TO THE COMPUTER CONTROL MODULE IN THE ENGINE. HOPEFULLY FORD WILL RECALL UNITS ALREADY SOLD TO MAKE THIS CHANGE BEFORE SOMEONE IS INJURED. *TR

IN A HEAD ON COLLISION WITH A PARKED VEHICLE TRAVELING AT APPROXIMATELY 45 TO 50 MPH NONE OF THE AIR BAGS WERE SET OFF AND THE SEAT BELT DID NOT HOLD THE DRIVER BACK AND HE WAS THROWN INTO THE STEERING WHEEL BENDING THE STEERING WHEEL AND COLUMN. *TR

THIS FORD MODEL, AND A FEW OTHERS, INCLUDES A LAYER OF ACOUSTIC GLASS IN THE WINDSHIELD. THIS MATERIAL IS A SCREEN PATTERN DISPLAYING A DEFINITE BROWNISH COLOR CAST. A FAIR ESTIMATE IS A REDUCTION OF 15 PERCENT IN FORWARD OVERALL VISIBILITY. PLUS CHANGES IN COLOR DEFINITION AND CONTRAST, WHICH FROM AN EXTREME EXPERIENCE, CAN BE DESCRIBED AS A GRAY SKY, A GRAY TRUCK AND GRAY PAVEMENT MERGING IN MORNING DISTANCE TO BECOME A SERIOUS HAZARD AT INTERSTATE SPEEDS. IT BECOMES A SITUATION OF TOTAL POTENTIAL DISASTER IN A FOG OR SMOG SITUATION. ALL THE ABOVE COMMENTS ARE BASED ON PERSONAL EXPERIENCE. COLOR PHOTOGRAPHS ARE AVAILABLE TO DEMONSTRATE COLOR SHIFT AND LOSS OF VISIBILITY. NEITHER FORD, NOR CARLITE (MAKER OF THE WINDSHIELD) OFFER A "NO ACOUSTIC" GLASS REPLACEMENT. LOCAL AUTOMOTIVE GLASS SERVICE REPORTS A "NO ACOUSTIC GLASS" REPLACEMENT IS IN THE PRE-PRODUCTION PHASE. LOCAL FORD DEALER REPORTS "NO RECALL" ON THIS SERIOUS PROBLEM. FORD MOTOR COMPANY CLAIMS "NOT OUR PROBLEM....CONTACT WINDSHIELD MAKER (CARLITE)." YOUR GUIDANCE WILL BE APPRECIATED. *JS

PURCHASED VEHICLE NEW IN MAY 2009. VEHICLE HAD TO GO IN FOR BRAKE REPAIRS 10 DAYS AFTER I TOOK DELIVERY OF THE VEHICLE. BRAKES HAVE BEEN REPAIRED A TOTAL OF 7 TIMES SINCE I PURCHASED IT. ON SEPT 18, 2013 THE BRAKES SEIZED WHEN I ATTEMPTED TO STOP AT A TRAFFIC LIGHT. *TR

I FEEL THERE IS A SAFETY DEFECT IN THE MODEL OF THE 2009 FORD FLEX WITH A DVD SYSTEM. WHEN THE MONITOR IS IN USE THERE'S AN OBSTRUCTION OF VIEW FOR THE DRIVER. IT IS QUITE DIFFICULT TO SEE OUT OF THE REAR VIEW MIRROR WHEN THE MONITOR IS IN USE. I HAVE TRIED ADJUSTING THE DRIVER SEAT AND I CAN NOT FIND A POSITION WHERE THERE IS NOT AN OBSTRUCTION OF VIEW FOR THE DRIVER. *TR

2009 FORD FLEX HOOD OUT OF ALIGNMENT, MIDDLE SEAT ARE ELECTRONIC AND WOULD FOLD DOWN. BUT WHEN TOOK TO DEALER THEY WORKED. HEADLINER IS HELD ON BY MAGNETS. THIS IS IN THE ONE THAT HAS THE SKY LIGHTS IN ALL THREE ROWS OF SEATS. FORD TOLD THE DEALER TO PUT VECRO TO HOLD IT UP. BY THE WAY THEY HAVE NOW HAD THE CAR TWO DAYS. PICK IT UP DROVE HOME STILL SNAP, TOOK IT BACK, THEY CALLED AND SAID VECRO DID NOT HOLD EITHER. SO NOW I HAVE A RENTAL CAR. THIS CAR WAS A DEMO WITH 5,000 MILES ON IT. MY WIFE AND I PUT 200 ON AND DISCOVERED THIS ISSUE. OTHER THAN THE HEAD LINER, THIS IS A VERY SWEET CA VERY ROOMY. LETS HOPE DEALERSHIP CAN FIX THE ISSUE. *TR

TL*THE CONTACT OWNS A 2009 FORD FLEX. WHILE MAKING A RIGHT TURN IN AN INTERSECTION THE VEHICLE UNEXPECTEDLY STALLED AND THE ENGINE SHUT OFF. THE DRIVER WAS ABLE TO RESTART THE VEHICLE; HOWEVER, SURPRISED THAT A NEW VEHICLE EXPERIENCED A FAILURE. THERE WAS NO MENTION OF WARNING LIGHTS BEING ILLUMINATED. THE VIN IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 60.

WHILE ENTERING A 4 LANE DIVIDED HIGHWAY FROM THE DRIVEWAY OF A DRUGSTORE THE ELECTRONIC STABILITY CONTROL (ESC) INDICATOR LIGHT ON THE DASH OF MY 2009 FORD FLEX BEGAN FLASHING AND I COULD HEAR THE BUZZING OF THE ANTILOCK BRAKE SYSTEM (ABS). THE VEHICLE WAS TRAVELING LESS THAN 15 MILES AN HOUR AT THE TIME SO THERE WAS NO RISK OF THE VEHICLE GOING OUT OF CONTROL. THE APPLICATION OF THE BRAKES BY THE ESC/ABS PREVENTED THE VEHICLE FROM ACCELERATING WHICH I BELIEVE CREATED A SAFETY HAZARD WHILE TRYING TO PULL OUT INTO TRAFFIC ON THE HIGHWAY. NO CRASH OCCURRED BUT THERE IS SIGNIFICANT POTENTIAL FOR A CRASH. I DISABLED THE ESC VIA THE SWITCH ON THE DASHBOARD WHICH ALLOWED ME TO ACCELERATE BUT NOW I DID NOT HAVE THE SAFETY BENEFIT OF THE ESC. THIS OCCURRED ONCE YESTERDAY, THE CAR IS NEW,I HAVE OWNED THE CAR FOR 4 DAYS AND IT HAS ACCUMULATED LESS THAN 500 MILES. *TR

UPON MODERATE TO HEAVY ACCELERATION THE CABIN FILLS WITH CARBON MONOXIDE (EXHAUST FUMES) POST CATALYTIC CONVERTER. IF CABIN IS NOT QUICKLY VENTILATED BY OPENING ALL WINDOWS THE EYES ARE IRRITATED AND A VERY STRONG ROTTEN EGG SMELL RESULTS INDICATIVE THAT THE EXHAUST IS ENTERING THE CABIN AREA AFTER THE CATALYTIC CONVERTERS. THE VEHICLE HAS BEEN SERVICED BY TWO FORD DEALERSHIPS WHO REPLACED THE CABIN VENT BAFFLES. THIS HOWEVER DID NOT FIX THE PROBLEM. FORD CONCEDES IT IS A PROBLEM THAT STILL EXISTS ON 25% OF ALL FLEX MODELS BUT REFUSES TO MITIGATE THE PROBLEM EVEN THOUGH UNDER WARRANTY. THE DANGER OF THIS AMOUNT OF EXHAUST GASES POSES A HEALTH AND SAFETY ISSUE HOWEVER FORD ENGINEERS HAVE YET TO RESOLVE THE ISSUE AND IT STILL EXISTS ON LATER MODELS.

TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE NAVIGATION SYSTEM IN HIS VEHICLE MAKES A HIGH PITCHED NOISE WHEN CHANGING THE CONTROLS. THE DEALER REPLACED THE POWER AMPLIFIER, BUT THE FAILURE STILL PERSISTS. THE FAILURE OCCURRED INTERMITTENTLY AND COULD NOT BE DUPLICATED AT THE DEALER. THE FAILURE MILEAGE WAS 4,200 AND CURRENT MILEAGE WAS 9,000.

2009 FORD FLEX TRANSMISSION SLIPPING ALMOST CAUSING ACCIDENT. *TR