2007 Ford Focus Complaint Log

WHILE I WAS DRIVING MY 2007 FORD FOCUS, I NOTICED THAT IT WAS MAKING UNUSUAL NOISES BUT DIDN'T THINK ANYTHING OF IT UNTIL THE NOISES GREW PROGRESSIVELY LOUDER AND MORE ALARMING. INITIALLY I THOUGHT THAT I WAS PERHAPS IN THE WRONG GEAR SO WHEN I CAME TO A STOP LIGHT, I PUT MY CAR IN PARK AND TURNED IT OFF, THEN BACK ON AGAIN. THAT SEEMED TO ALLEVIATE THE SOUNDS MOMENTARILY AND I DROVE A DISTANCE BEFORE THE SOUNDS STARTED TO OCCUR AGAIN. AS I STARTED TO PAY MORE ATTENTION TO THESE NOISES, I NOTICED THAT THE GAS PEDAL WAS TREMBLING SO I PULLED OVER TO THE SIDE OF THE FREEWAY AND CONTACTED MY UNCLE, WHO IS A FISHERMAN BY TRADE. HE HAS DONE A LOT OF MECHANICAL WORK ON THE ENGINES INSIDE OF HIS 32-FOOT, COMMERCIAL-SIZED FISHING BOAT, SO I FRANTICALLY ASKED HIM WHAT I SHOULD DO. HE HAD ME DO A SERIES OF CHECKS INCLUDING CHECKING THE TRANSMISSION FLUID LEVELS, THE COLOR, AND THE ODOR. I REPORTED TO HIM THAT THE FLUID LEVELS SEEMED ADEQUATE AND THE COLOR NORMAL BUT THERE WAS PERHAPS A SLIGHT BURNT SMELL. THE ?OD IS OFF? LIGHT WAS ALSO FLASHING AND SO HE THOUGHT IT WAS MOST LIKELY A TRANSMISSION PROBLEM BUT THAT IT COULD BE A BELT ISSUE AS WELL. HE SAID THAT IT WOULD BE SAFEST TO GET BACK INTO THE CAR AND OFF THE FREEWAY, ONTO SURFACE STREETS AND RETURN HOME UNTIL I WAS ABLE TO TAKE THE CAR INTO THE FORD DEALERSHIP TO CHECK IF THE TRANSMISSION COULD BE COVERED UNDER WARRANTY. HE THOUGHT IT WAS QUITE STRANGE THAT I WAS HAVING THESE ISSUES AND I WAS ONLY AT 86,000 MILES. I CAUTIOUSLY DROVE THE WHOLE WAY HOME, NOT QUITE SURE IF I WAS GOING TO MAKE IT BACK. I THEN ARRANGED AN APPOINTMENT TO HAVE MY CAR SERVICED BY THE FORD DEALERSHIP AND CONTACTED AAA. *TR

AIR BAG WARNING LIGHT INTERMITTENTLY APPEARS AND FAILS TO EXTINGUISH AT STARTUP. VEHICLE PURCHASED FROM BELL FORD IN PHOENIX AZ. HAD BATTERY & ALTERNATOR FAIL ON FREEWAY IN PHOENIX PRIOR TO 2012 YET AFTER 2010. SAME VEHICLE REQUIRED NEW BATTERY AND ALTERNATOR AT PEP BOYS PASADENA TEXAS APPROX. 2011-2012 AND MULTIPLE BATTERY CHANGES IN 2014. LATEST NEWS IS THAT NEGATIVE BATTERY CABLE SHOWS CORROSION NEAR TERMINAL. SEE ALSO DATE COMPLAINT FILED: 05/27/2014 COMPONENT(S): ELECTRICAL SYSTEM , EXTERIOR LIGHTING , VEHICLE SPEED CONTROL DATE OF INCIDENT: 08/24/2013 NHTSA ID NUMBER: 10594425 REF. HEAVIER GAUGE CABLE ON 2008 THAN 2007, P/N 14300A,14300B (MFR.) *TR

MY CAR WAS HIT HEAD ON, THE PASSENGER SIDE SEAT FELLED TO HOLD AND ALL THE SLACK CAME LOOSE CAUSING THE PASSENGER TO HIT THE DASH. THE AIR BAGS FELLED TO DEPLOY. THE PASSENGER COULD HAVE BEEN REALLY HURT OR WORSE, COULD HAVE WENT THROUGH THE WIND SHIELD. CONTACTED FORD MOTOR AND WOULD GET A WRITTEN RESPONSE IN SIX WEEKS. RECEIVED A PHONE CALL A FEW DAYS LATER TELLING ME TO WORK WITH MY INSURANCE COMPANY TO GET IT REPAIRED. I ASKED TO BE COMPENSATED FOR DRIVING THIS CAR FOR SEVEN YEARS WITH AN DEFECTED SEAT BELT WITH I PURCHASED NEW. FORD SHOWED NO INTEREST IN THIS ISSUE. *TR

MY SON WAS INVOLVED IN A 4 CAR ACCIDENT, HE WAS THE THIRD CAR IN THE ACCIDENT. THE FIRST CAR CLAIMS THAT ANOTHER CAR AHEAD OF HER STOPPED SHORT AND TO AVOID HITTING THE CAR SHE SLAMMED ON THE BRAKES CAUSING THE SECOND CAR TO HIT HER IN THE BACK. MY SON COULDN'T STOP IMMEDIATELY SO HE HIT THE SECOND CAR IN THE BACK., THEN THE FOURTH CAR HIT [XXX] ON THE BACK WITH ENOUGH FORCE TO DENT THE WHOLE HOOD AND BROKE THE RADIATOR AND CAVE THE FRONT BUMPER INTO THE MOTOR. THE CAR IS NOT DRIVABLE. MY SON HAD TO GO IN THE AMBULANCE SINCE HIS CHEST WAS HURTING AND HIS NECK GOT STIFF AND SORE THAT HE COULDN'T MOVE IT. HOWEVER I DON'T UNDERSTAND WHY THE AIRBAGS DIDN'T ENGAGE EVEN WHEN MY SONS CAR GOT HIT WITH ENOUGH FORCE TO DENT HIS WHOLE FRONT END. PLEASE ADVICE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY CAR WAS IN A SINGLE VEHICLE ACCIDENT AS WE HIT A POWER POLE HEAD ON GOING AT LEAST 50 MPH. I WASN'T THE DRIVER. AT IMPACT BOTH THE DRIVER AND MYSELF HAD OUR HEADS CRASH INTO THE DASHBOARD. THE DRIVER SMASHED HIS HEAD INTO THE STEERING WHEEL AND I HIT THE AREA ABOVE THE GLOVE BOX. MY HEAD ALSO HIT THE PASSENGER DOOR. THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY TO THE GROUND. MY CONCERNS ARE THAT WITH AN ACCIDENT OF THAT MAGNITUDE, NOT A SINGLE AIRBAG DEPLOYED IN THE CAR. ALL 4 PASSENGERS RECEIVED MULTIPLE SEVERE INJURIES. I'M AWARE THAT IN SOME SITUATIONS AIR BAGS CAN MAKE THINGS WORSE, BUT IN THIS CASE I'M SURE THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND WOULD HAVE BEEN BETTER THAN US VIOLENTLY SLAMMING OUR HEADS AND FACES ONTO THE DASHBOARD AND STEERING WHEEL. I'M ALSO INTERESTED IN SEEING WHY THE SEAT BELTS DIDN'T CONSTRICT US FROM MOVING THAT FAR FORWARD. *TR

MY AIRBAG ON THE DRIVER SIDE WENT OUT THE LIGHT IS ON AND WON'T GO OUT, ALSO THE POWER STEERING IS GOING OUT THE VEHICLE HAVE UNDER 90 THOUSAND MILES ON IT I HAVE AFRAID TO DRIVE FOR THOSE REASONS IT WAS PURCHASED IN 2006 NEW WITH 2 TENS OF A MILE ON IT. I SENT AN EMAIL A YEAR OR SO AGO AND NEVER HEARD FROM YOU ALL. CAN'T AFFORD TO HAVE IT REPAIRED AIRBAG OVER $400 DOLLARS AND SO IS THE POWER STEERING.THANKS IN ADVANCE.

PROBLEMS WITH CAR ACCELERATING ON ITS OWN, WHEN DRIVING, IT PICKS UP SPEED, RPMS INCREASE AND CONTINUES EVEN WITH FOOT OFF THE GAS PEDAL. HAVE TO HOLD DOWN ON BRAKES AS HARD AS POSSIBLE, WHILE CAR IS STILL ACCELERATING AT SAME TIME SO I WILL NOT CAUSE ACCIDENT. HAVE TO PUT IN PARK- BUT THEN ENGINE REVS UP TO OVER 6RPMS. TOOK BACK TO DEALERSHIP TWICE WITHIN FIRST FEW MONTHS OF PURCHASE. THEY STATED THEY CLEANED AND ADJUSTED THE THROTTLE BODY AND SECOND TIME, THEY STATED THEY TOOK THE COMPLETE THROTTLE BODY ASSEMBLY APART. WITHIN A FEW MONTHS I WAS HAVING SAME ISSUES. WHEN I EXPLAINED HOW UNSAFE I FELT DRIVING THIS CAR, THEY JUST SAID "WELL DONT DRIVE IT". THEY SAID THAT I COULD BRING IT IN AGAIN, BUT WOULD BE CHARGED FOR ANY REPAIRS. IAM NOW FEARFUL EVERY TIME I DRIVE THIS CAR NOW. I NO LONGER DRIVE THE INTERSTATES, STAY ON CITY STREETS, DRIVING SLOWER. AT THIS POINT, I AM READY TO JUST DROP CAR BACK AT LOT AND TAKE MY CHANCES WITH REPERCUSSIONS OF BREAKING A CONTRACT; ITS BETTER THAN RISKING MY LIFE AND OTHERS ON THE ROAD.

CPSC:I1430512A. 2007 FORD FOCUS. CONSUMER STATED THE CAR REV'S UP AND ACCELERATED WITH HER OUT FOOT BEING ON THE GAS. *LN THE CONSUMER STATED SHE HAD TO APPLY BOTH FEET TO THE BRAKE, IN ORDER TO STOP THE VEHICLE.

I HAVE A 2007 FORD FOCUS, I HAVE REPLACED THE REAR TIRES 4 TIMES SINCE I BOUGHT THE CAR. THE MECHANIC SAID ALL FOCUS EAT REAR TIRES. I HAVE READ SEVERAL OTHER REPORTS OF THE SAME ISSUE. THANKS FORD. *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE WHILE TRAVELING APPROXIMATELY 50 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, HEAD, AND SPINAL INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR

WITHOUT ANY INDICATION OF A LOW BATTERY, THE CAR BEGAN TO LOSE ELECTRICAL POWER WHILE DRIVING. AT FIRST, I WAS ON MY WAY TO WORK WHEN I NOTICED MY RADIO STOPPED PLAYING. UPON LOOKING AT MY RADIO, I REALIZED THE LIGHTS WERE COMPLETELY OFF, INCLUDING THE CLOCK--WHICH STAYS ON EVEN IF I TURN THE RADIO OFF. I NOTICED I WAS VERY COLD, AND MY DEFROST HAD STOPPED WORKING. THINKING IT WAS HOPEFULLY JUST A BLOWN FUSE, I CONTINUED ON MY WAY TO WORK, DRIVING CAUTIOUSLY. MY CAR DID SOUND LIKE IT WAS NOT SHIFTING GEARS AS MUCH AS IT SHOULD HAVE BEEN. I MADE IT TO WORK FINE, AND EVEN CHECKED ON IT DURING MY LUNCH HOUR--IT STARTED UP FINE, LIGHTS AND EVERYTHING WAS WORKING, WITH NO INDICATOR LIGHTS ILLUMINATING ON THE DASH. THINKING IT WAS FINE, I DROVE HOME THAT NIGHT WITH THE INTENTION OF BRINGING IT TO THE SHOP TO CHECK THE BATTERY OVER THE WEEKEND. WHILE DRIVING HOME (IN THE DARK) THAT EVENING, I MADE IT ALMOST TO MY APARTMENT. I NOTICED AGAIN THAT MY RADIO SUDDENLY STOPPED PLAYING. I LOOKED AT THE RADIO, AT WHICH POINT I SAW THE TEXT DISPLAY "LOW BATTERY." I BEGAN TO NOTICE EVERYTHING DIMMING--THE DASHBOARD, INTERIOR LIGHTS, AND EVEN MY HEADLIGHTS. I WAS CLOSE ENOUGH TO GET TO MY APARTMENT OK. THE NEXT MORNING I HAD AN APPOINTMENT TO GET TO THE SHOP. AFTER READING THE OTHER COMPLAINTS OF SIMILAR DRIVERS OF 2007 FORD FOCUSES HAVING IDENTICAL ISSUES, I WAS NERVOUS ABOUT DRIVING TO THE SHOP. NOT KNOWING IF MY CAR WOULD SUDDENLY DIE ON ME, AND IF I WOULD BE ABLE TO USE MY HAZARD LIGHTS, OR TURN SIGNALS TO INDICATE TO OTHER DRIVERS IF MY BATTERY STARTED TO GO AGAIN. LUCKILY MY CAR MADE IT THE 3.1 MILES TO THE SHOP, BEFORE GIVING OUT. SAME THING--NO EARLIER INDICATIONS THAT THE BATTERY WAS LOW, THE POWER JUST STARTS SHUTTING DOWN. THIS IS INCREDIBLY DANGEROUS, AND I WAS LUCKY THAT I READ UP ON THE ISSUE AND WAS ONLY DRIVING LOCALLY, AND NOT ON A HIGHWAY. *TR

PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON AND OFF , BUT MOSTLY STAYS ON FOR A PROLONGED PERIOD OF TIME. AND FOR NO OBVIOUS REASON, IT HAS BEEN DOING THIS FOR QUITE A LONG TIME. BEING IN MOTION OR SITTING STILL DOESN'T SEEM TO CHANGE THE PATTERN NOR DO ROUGH ROADS VS SMOOTH ROADS. IS THIS TAKATA RELATED ?

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE DRIVER'S SEAT AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 02/27/14*LJ

WHEN I FIRST NOTICED, IT WAS AROUND THE 45 MPH WHEN I FELT THE JERKING OF THE VEHICLE. AS TIME WENT ON IT STARTED TO DO THAT AT 35 AND (SOMETIMES OR) 45 MPH. THIS PAST TUESDAY 3RD OF JUNE 2014 IT STARTED TO DO THIS AT 15, 25, 35, AND 45 MPH FROM SITTING AT THE RED LIGHT AND MOVING FORWARD. AFTER GETTING A TUNE-UP.. IT IS A LITTLE BETTER BUT IT STILL DOES THAT AT 35 AND SOME TIMES AT 45. *TR

UPPER PORTION OF GAS TANK COMPLETELY RUSTED THROUGH. *TR

MONITOR FAILED AND CLOCK SPRING IN STEERING COLUMN LOST CONNECTIVITY CAUSING AIR BAG SYSTEM TO NO LONGER OPERATE. REPAIRS TO MAKE SYSTEM OPERABLE AGAIN RESULTED IN CHARGES OF OVER $900. NO ACCIDENT WAS INVOLVED TO CAUSE THE FAILURE. PARTS RELATED TO SAFETY THAT SHOULD HAVE LASTED AS LONG AS THE CAR WAS OPERABLE FAILED RESULTING IN EXPENSIVE REPAIR COSTS. *TR

ANYTIME THE TEMPERATURE BECOMES COLD OUT, THE GAS PEDAL WILL NOT BUDGE; NO MATTER HOW HARD YOU STOMP ON IT. MY REMEDY HAS BEEN TO TURN THE FLOOR BOARD HEATER ON FULL BLAST FOR ABOUT 20 MINS.; IF I AM LUCKY, THIS WILL RELEASE THE PEDAL AND I AM ABLE TO PUSH IT DOWN TO ACCELERATE. (THIS PROBLEM ONLY HAPPENS WHEN IT IS COLD OUT SIDE, I HAVE NOT EXPERIENCED IT DURING THE WARM MONTHS; AS OF YET.) I BOUGHT MY VEHICLE AT MARSHAL MIZE FORD, HIXSON, TN, SO I PHONED THEM REGARDING THE ISSUE AFTER I READ THE NC CONSUMER.ORG REPORT AND GAVE THEM THE CONSUMER SATISFACTION PROGRAM 13N03 INFORMATION. THE REPLY I RECEIVED WAS, "THERE IS NO RECALL ON YOUR VEHICLE. HOWEVER; IF YOU BRING IT IN, WE COULD FIND OUT EXACTLY WHAT THE ISSUE IS BUT YOU WILL BE CHARGED A DIAGNOSTIC FEE. IF THE THROTTLE ASSEMBLY IS THE PROBLEM, IT WILL BE AROUND $304 PLUS LABOR." *TR

TRAVELING AT 45 MPH, VEHICLE PULLS OUT IN FRONT OF MINE AND MY CAR IMPACTED THE FRONT END OF THEIR VEHICLE. FRONT END OF MY VEHICLE WAS TOTALLY DAMAGED AND AIRBAGS DID NOT DEPLOY BUT AIR BAG LIGHT CAME ON. TOOK TO DEALERSHIP AND HAD FIXED. SIX MONTHS LATER THE AIR BAG LIGHT HAS CAME ON AND STAYS ON. MY MOMS FORD FOCUS HAS NOT BEEN WRECKED OR INVOLVED IN ANY CRASH AND HER AIR BAG LIGHT IS ON AND WONT GOT OFF.

VEHICLE WAS INVOLVED IN A CAR ACCIDENT. I WAS SITTING AT A RED LIGHT WHEN I WAS STRUCK FROM THE REAR BY ANOTHER VEHICLE WHO FAILED TO STOP IN TIME. THE VEHICLE THAT IMPACTED HIT MY CAR WAS GOING A SPEED OF 50MPH. MY AIRBAG DID NOT DEPLOY. MY 2007 FORD WAS PUSHED A FEW FEET. 3 WKS OF REPAIR WORK WAS REQUIRED TO THE REAR OF MY VEHICLE. I UNDERWENT FOUR MONTHS OF PHYSICAL THERAPY FOR NECK AND BACK PROBLEMS THAT I STILL DEAL WITH TODAY. I DON'T UNDERSTAND WHY MY AIRBAG DIDN'T DEPLOY. BECAUSE THE VEHICLE THAT HIT ME REALIZED THE LIGHT WAS RED AND I STOPPED, HE WAS ABLE TO TURN HIS VEHICLE A BIT TO USE THE IMPACT OTHERWISE THIS WOULD HAVE BEEN MUCH WORSE. *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOOR LATCHES FAILED TO LATCH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

THE AIR BAG LIGHT INDICATING THAT THE PASSENGER AIR BAG EVEN WHEN THERE'S A PASSENGER ON BOARD WILL INDICATE THE AIRBAG IS OFF. IT HAS BEEN DOING THIS EVERYSINCE I GOT THE CAR 4 YEARS AGO. NOW I HAVE A CHILD AND PEOPLE WHO RIDE IN THE PASSENGER SEAT AND SAFETY HAS BECOME A HUGE CONCERN THERE ARE MANY REPORTS ONLINE OF THIS ISSUE INCLUDING ON HERE. MY FAMILY AND I CANNOT AFFORD TO REPLACE THIS OR FIX THIS OUR SELVES TO MY KNOWLEDGE THE ONLY AFTERMARKET PARTS ON MY CAR OUR THE TIRES AND ALL OF THE MOUNTS. FOR THE ORIGINAL MANUFACTURED MOUNTS FAILED AND BROKE.

THE AIR BAG LIGHT STAYS ON ALL THE TIME. MOVING THE STEERING WHEEL IN AND OUT MAKES IT TURN OFF, SO I SUSPECT THE STEERING WHEEL AIRBAG HAS A BAD CONNECTION. SEARCHING ONLINE, IT SOUNDS LIKE THE CLOCK SPRING GOES BAD. *TR

REAR TAILLIGHT BULB BLOWS OUT AS IF AN ELECTRICAL SHORT IN WIRING. BULB WILL LOOK BLACK, EVEN THE SOCKET HAS BLACK DISCOLORATION. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED CAR IN 2009 WITH BOTH THE LEFT AND RIGHT REAR TAIL LIGHTS. TO DATE I HAVE REPLACED ABOUT 15-20 BULBS TO THE EXTENT I PURCHASED TWO (2) BOXES OF BULBS A SOCKET WRENCH AND CORRECT SOCKET TO KEEP IN CAR TO REPLACE BULBS EACH TIME IT HAPPENS.

I WRECKED MY CAR AND IN THE ACCIDENT NO AIRBAGS WERE DEPLOYED. LATER AFTER THE LOCAL MECHANIC FIXED THE DAMAGE HE RETURNED THE CAR TO ME AND WITHIN 24 HOURS THE COMPUTER RESET ITSELF AND THE AIRBAG LIGHT CAME ON INDICATING A PROBLEM. THE LIGHT HAS NEVER TURNED OFF EXCEPT WHEN THE CAR IS SHUT OFF AND THE AIRBAGS NEVER HAVE COME OUT.

FRONT LEFT TIRE BLEW CAUSING TO LOOSE CONTROL OF THE CAR IT WENT OFF ROAD AND SLAMMED INTO A DITCH. FRONT BUMPER AND QUARTER PANEL DAMAGE, FRONT AXLE BROKE, RIMS DENTED, SUSPENSION NEEDS TO BE REPLACED TO NAME A FEW. ALMOST 5000.00 IN DAMAGE. PERSON JERKED FORWARD ENOUGH TO HAVE CUTS IN THE CHEST/SHOULDER BY THE SEAT BELT YET THE AIRBAG DID NOT DEPLOY. *TR

RAN INTO A GUARD RAIL FRONT ON. AIR BAGS NEVER WENT OFF

I WAS PULLING INTO A PARKING LOT AND PARKING WHEN MY GEAR SHIFTER FELL APART IN MY HAND. LITERALLY THREW UP A SPRING AND THE BUTTON POPPED OFF I MANAGED TO GET IT ACROSS THE STREET TO ADVANCED AUTO PARTSWHERE THE WORKER WAS KIND ENOUGH TO KIND OF FIX IT FOR ME. I HAVE NIGHTMARES ABOUT BEING ON THE ROAD AND IT FALLING APART AGAIN THIS IS SO UNSAFE. THANK YOU [XXX] THERE NEEDS TO BE A RECALL AS I HAVE READ MANY COMPLAINTS HERE ON THE SAME THING. ALSO THIS CAR HAS HESITATED WHEN DRIVING AND SLIPPED OUT OF GEAR ON NUMEROUS OCCASIONS. FRIGHTENING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THAT THE AIR BAG FAILURE WAS CAUSED BY AN ELECTRICAL ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE AIR BAG WOULD NOT INFLATE IF THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000. UPDATED 12/20/13*CN THE VEHICLE WAS REPAIRED ON 9/11/13. UPDATED 12/16/13

REAR DRIVER SIDE DOOR DOES NOT LOCK EVEN WHEN BUTTON IS PRESSED MANUALLY OR THE REMOTE IS USED. DEFECTIVE PART. EXTREMELY DANGEROUS FOR CHILDREN TO SIT IN THE BACK SEAT AS DOOR WILL NOT LOCK OR CHILD PROOF LOCK WILL NOT ENGAGE. DOOR CAN BE OPENED WHILE CAR IS IN MOTION. . *TR

NHTSA 10023297 CONTENTS RE: NEGATIVE BATTERY CABLE CORROSION, SUBSEQUENT HEAVIER GAUGE REF. P/N 14300 / 14301 OEM HISTORY OF ALTERNATOR/BATTERY REPLACEMENT BEYOND NORMAL DUE TO CORROSION OF CABLING FOIA THE FREEDOM OF INFORMATION ACT, OR FOIA (5 U.S.C. 552, AS AMENDED), GENERALLY PROVIDES ANY PERSON WITH THE STATUTORY RIGHT, ENFORCEABLE IN COURT, TO OBTAIN ACCESS TO GOVERNMENT INFORMATION IN EXECUTIVE BRANCH AGENCY RECORDS. THIS RIGHT TO ACCESS IS LIMITED WHEN INFORMATION IS PROTECTED FROM DISCLOSURE BY ONE OF FOIA?S NINE STATUTORY EXEMPTIONS. FEDERAL REGISTER PUBLICATIONS, INCLUDING THE FEDERALREGISTER.GOV WEBSITE AND THE VARIOUS EDITIONS OF THE DAILY FEDERAL REGISTER, THE CODE OF FEDERAL REGULATIONS (CFR), FEDERAL REGISTER/CFR INDEXES, AND THE PUBLIC LAWS POSTED ON THE FEDERAL DIGITAL SYSTEM (FDSYS.GOV) ARE NOT SUBJECT TO THE REQUEST FOR RECORDS PROVISIONS OF THE FOIA. UNDER THE FOIA, OUR PUBLICATIONS ARE MADE AVAILABLE TO THE PUBLIC THROUGH NUMEROUS SOURCES, INCLUDING THIS WEBSITE, GPO?S FDSYS.GOV WEBSITE, THE GPO BOOK SALES PROGRAM, AND NEARLY 1,250 GOVERNMENT DEPOSITORY LIBRARIES LOCATED THROUGHOUT THE NATION. FOR MORE INFORMATION, SEE THE NATIONAL ARCHIVES AND RECORDS ADMINISTRATION FREEDOM OF INFORMATION ACT REFERENCE GUIDE. THIS GUIDE PROVIDES INSTRUCTIONS FOR OBTAINING INFORMATION FROM US (FOR BOTH OPERATIONAL AND HISTORICAL RECORDS) USING THE FREEDOM OF INFORMATION ACT. LEARN MORE ABOUT OUR FOIA REGULATIONS (36 CFR 1250). READ THE TEXT OF THE FREEDOM OF INFORMATION ACT (5 U.S.C. 552). *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,200.

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS REPAIRED PREVIOUSLY BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,800.

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 19,000.KMJ

I WAS DRIVING MY 2007 FORD FOCUS HOME WHEN MY GEAR SHIFT FELL APART IN MY HAND. LUCKILY I WAS PULLING INTO MY DRIVEWAY WHEN IT HAPPENED. IT IS NOW NOT DRIVABLE AND HAS TO BE TOWED TO THE SHOP TO BE WORKED ON. I DO NOT BELIEVE A GEAR SHIFT SHOULD FALL APART IN YOUR HAND AS THIS ONE DID. I GOT ONLINE AND READ THAT MANY OTHER PEOPLE HAVE COMPLAINED ABOUT THIS SAME ISSUE. I THINK THIS VEHICLE NEEDS TO BE RECALLED AS TO THIS IS TRULY A SAFETY ISSUE. THANK GOD THIS HAPPENED BEFORE MY PLANNED VACATION WITH MY NIECE TO THE COAST WHICH WOULD MEAN TRAVELING CURVY ROADS AND IF THIS WOULD HAVE HAPPENED THEN IT MAY HAVE COST US BOTH OUR LIVES. I HAVE WRITTEN AND COMPLAINED TO FORD COMPANY VIA THEIR ONLINE SITE BUT I EXPECT THAT NOTHING WILL PROBABLY BE DONE BUT IT'S SAD THAT FORD COMPANY PRIDES THEMSELVES ON SAFETY AND CUSTOMER SERVICE AND WOULD LET THIS GO ON WITHOUT BEING ADDRESSED. I WILL DEFINITELY THINK TWICE BEFORE BUYING ANOTHER FORD PRODUCT AS TO DEFINITELY THEY DO NOT CARE ABOUT CUSTOMER SAFETY. MAYBE A FATAL ACCIDENT HAS TO HAPPEN BEFORE THIS GETS ADDRESSED. *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS . THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE HOOD COMPARTMENT IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. MAH

1) THE AIRBAG DID NOT DEPLOY IN AN ACCIDENT SEVERAL YEARS AGO ( APPROX. DECEMBER, 2011 - MILEAGE WAS APPROX. 45,000) WHEN THE CAR COLLIDED WITH AN ONCOMING CAR AND WAS DAMAGED ON THE FRONT END AND DRIVER'S SIDE. NO ONE WAS INJURED. DURING THE PAST 2 OR 3 YEARS, I HAVE NOTICED THAT THE DRIVER'S SIDE AIRBAG WARNING LIGHT HAS BEEN GOING ON AND OFF FOR DAYS AT A TIME. IT SEEMS TO BE AFFECTED BY HEAT AND HUMIDITY. IT SEEMS TO GO ON WHEN THE WEATHER IS HUMID AND OFF WHEN THE AIR IS DRY, AT ALL TIMES OF THE YEAR. I AM NOT SURE WHETHER THE AIRBAG WOULD DEPLOY WHEN IT IS NECESSARY. 2) DURING THE PAST YEAR, THE POWER STEERING HAS MAKING A LOUD GRINDING NOISE WHEN I TURN THE STEERING WHEEL EITHER RIGHT OR LEFT. A MECHANIC WHO WORKED ON IT SAID HE PUT A CLAMP ON IT AND REFILLED THE STEERING FLUID, WHICH HELPED FOR A FEW WEEKS, BUT THE PROBLEM HAS RETURNED. SO FAR THE STEERING HAS WORKED WELL, BUT I'M CONCERNED THAT POWER STEERING IS DEFECTIVE AND WEARING OUT TOO SOON.THE MECHANIC SAID IT WAS SAFE TO DRIVE.

WARNING LIGHT ON DASH FOR PASSENGER AIRBAG POPS ON AT TIMES. THE INDICATOR IN THE MIDDLE OF THE CONSOLE WILL ALSO LIGHT UP AS IF SOMEONE IS IN THE SEAT. THE WARNING LIGHT WILL STAY LITE FOR DAYS AND AT TIMES WEEKS AND THEN JUST GO OFF. I'VE ATTEMPTED TO RESET AS THE OWNER MANUAL EXPLAINS TO , BUT IT HASN'T WORKED. I'VE TAKEN IT TO A MECHANIC (FIRESTONE) TO INQUIRE OF ISSUE. I WAS TOLD IT MAYBE ELECTRICAL. I'VE EVEN TAKEN TO A DEALERSHIP'S AUTO REPAIR DEPARTMENT AND WAS TOLD THE SAME THING. 99% OF TIME SINCE I'VE OWNED THIS VEHICLE NO ONE HAS RIDDEN IN MY PASSENGER FRONT SEAT. SO THIS CONCERNS ME BECAUSE IF SOMETHING HAPPENS WHAT IF THE AIRBAG, WHICH SEEMS TO BE FAULTY, DOESN'T DEPLOY. *TR

IN JUNE 2013, I WAS DRIVING N ON I15 (APPROX 82 MILES FROM HOME. AFTER USING CRUISE CONTROL AROUND 80MPH, THE SPEED LIMIT CHANGED TO 65. AS I TAPPED THE BRAKE TO STOP CC, MY CAR ALMOST STOPPED TO A GRINDING HALT. THE CAR HAD 47000 MILES. AFTER I PANICKED FOR ABOUT A HALF HOUR BECAUSE I AM DISABLED, I FINALLY PUT IT IN D & IT WORKED. WHEN I RETURNED HOME, IT LITERALLY STOPPED PERMANENTLY IN MY DRIVEWAY. I CALLED A TOW TO TAKE TO FORD DEALERSHIP. I PAID FOR THE TOW AND OF COURSE ALMOST $200 TO TELL ME THE TRANSMISSION NEEDED REPAIRED! THIS WOULD COST AROUND $3600! FORD HAS BEEN IGNORING ME FOR YEARS BECAUSE I FEEL THEY SHOULD PAY FOR TOWING, DIAGNOSTICS, REPAIRS AND CAR RENTALS. I HAVE RECEIVED NOTHING. NOT A LETTER FROM THE DEALERSHIP'S OWNER, NOTHING. I BOUGHT THIS CAR WITH EIGHT MILES ON THE ODOMETER & TOOK CARE OF IT SO IT WOULD LAST MANY YEARS. FORD HAS TREATED ME EXTREMELY UNFAIRLY & I'M STILL VERY ANGRY ABOUT THE MONEY I HAD TO SPEND! THANK YOU

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOOR LATCHES BECAME INOPERABLE IN WARM CLIMATES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

MY '07 FOCUS HAS BEEN SLIPPING OUT OF GEAR & AT TIMES, JUST STOPS! A YELLOW FLASHING, OD OFF, LIGHTS & FLASHES ON THE DASH. LEFT ME STRANDED & I HAVE MS!! I PURCHASED THIS CAR WITH 8 MILES ON IT AND HAVE TAKEN VERY GOOD CARE OF IT, SO I WOULD NEVER HAVE TO WORRY ABOUT BEING STRANDED. IT HAS ONLY 53,700 MILES! IS THERE A RECALL OR A CLASS ACTION SUIT, BECAUSE I WOULD BE INTERESTED IN EITHER OR BOTH! WHEN I WAS STOPPED ON A STEEP HILL, APPROXIMATELY FIVE YEARS AGO WHEN THE CAR HAD ROUGHLY 20000 MILES, IT STARTED TO ROLL BACKWARDS EVEN THOUGH IT WAS IN DRIVE. THEN IT WAS FINE SO I DIDN'T SEE A REASON TO BRING IT IN, JUST GUESSED THE HILL WAS TOO STEEP FOR IT...SEEMS I GUESSED WRONG! *TR

THE LOCK ON THE REAR PASSENGER SIDE DOOR WILL NOT LOCK. DOESN'T LOCK WITH THE REST OF THE DOORS AND I CANNOT LOCK MANUALLY. ANYONE COULD COME OPEN IT AT ANY TIME AND TAKE WHATEVER THEY WANT. IT IS NOT SAFE. I AM AFRAID IF SOMEONE RIDES BACK THERE IT WILL POP OPEN IF THEY LEAN ON IT. *TR

TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S FRONT DOOR FAILED TO OPEN FROM THE OUTSIDE AND ALSO FAILED TO STAY CLOSED. THE CONTACT ALSO STATED THAT IT TOOK MULTIPLE ATTEMPTS TO SUCCESSFULLY CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 91,000. THE VIN WAS UNAVAILABLE.

2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CLUSTER PANEL LIGHTS ILLUMINATED *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD COST $547.00 TO REPLACE THE CLUSTER PANEL. PLUS, THE COST FOR THE CHECK ENGINE LIGHT, THAT WAS ALSO ON.

I WAS HIT IN A HEAD-ON COLLISION BY ANOTHER CAR ON FEB. 28, 2013. THE CAR WAS TOTALED, BUT THE AIR BAG FAILED TO DEPLOY. I REPORTED THE PROBLEM TO FORD AND AFTER REQUESTING THAT I SEND THEM PICTURES OF THE CAR, THEY CONCLUDED THAT THEY WERE NOT RESPONSIBLE FOR MY INJURIES. I HAD PREVIOUSLY OWNED SEVERAL FORD VEHICLES, AND CONVINCED MY DAUGHTER THAT IT WAS A GOOD DECISION TO PURCHASE A BRAND NEW FORD. UNFORTUNATELY, SHE WAS DISAPPOINTED BECAUSE THERE WERE PROBLEMS WITH THE VEHICLE FROM THE TIME SHE GOT IT. THE CD PLAYER BROKE WHILE IT WAS UNDER WARRANTY, BUT THEY TOLD HER AT THE DEALERSHIP THE $750.00 CD PLAYER WOULD BE COVERED UNDER THE WARRANTY, BUT SHE'D HAVE TO PAY $150. FOR THE LABOR. THE AIRBAG LIGHT ON THE PASSENGER RARELY LIT UP WHEN SOMEONE WAS IN THE PASSENGER SEAT, BUT THEY TOLD ME IT WAS FINE. JUST LIKE SOME OF THE OTHER REPORTS I'VE HEARD, IT HAD STARTED MAKING STRANGE NOISES LONG BEFORE THE ACCIDENT, BUT WE WERE UNABLE TO FIND OUT WHAT THE CAUSE WAS. BEFORE THE CAR WAS 5 YEARS OLD, I HAD REPLACED THE ALTERNATOR, SHOCKS, A/C COMPRESSOR, AND I CAN'T SAY HOW MANY TIMES I HAD TO REPLACE THE BRAKES. *TR

DRIVER SIDE FRONT AND REAR DOOR LOCKS WILL NOT WORK WITH REMOTE, WITH THE KEY, OR MANUALLY FROM THE INSIDE. PASSENGER SIDE DOOR LOCKS WORK AS THEY SHOULD. ANYONE CAN GAIN ENTRY TO THE VEHICLE AT ANY TIME. A REAR PASSENGER, ESPECIALLY CHILD, WOULD BE AT GREAT RISK. THIS IS NOT AN UNCOMMON ISSUE WITH THIS AND PREVIOUS YEARS OF THE FOCUS. I WAS TOLD OVER THE PHONE BY A FORD TECHNICIAN THAT THIS IS AN ELECTRICAL ISSUE, BUT OTHER COMPLAINTS SHOW NECESSARY REPLACEMENT OF LATCH AND LOCK ASSEMBLY. *TR

2007 FORD FOCUS ST EXCESSIVE TIRE WEAR. AT 71,000 MILES THE VEHICLE IS DUE FOR THE FOURTH SET OF TIRES. GOODYEAR EAGLE GT P205/50-16 TIRES HAVE TWICE LASTED LESS THAN 25,000 MILES WHILE THE TIRES ARE WARRANTIED FOR 50,000 MILES. ALIGNMENT AND BALANCE ARE GOOD AND MAINTAINED, NO 'UNUSUAL' WEAR PATTERNS. MANY OWNERS OF THIS VEHICLE HAVE REPORTED SIMILAR ISSUES. *TR

I WAS ON MY WAY TO WORK AND THE KNOB TO CHANGE YOUR AIR SETTING TO DEFROST BROKE, WHICH EVENTUALLY CAUSE MY WINDSHIELD TO ICE UP AND FOR ME TO GO IN THE DITCH.I TOOK THE CAR INTO FORD 3 TIMES TO GET IT FIXED UNTIL THEY TOLD ME THE MAIN BOX THAT CHANGES WHICH DIRECTION THE AIR COMES OUT WAS BROKEN ($2,000 FIX) AND THE MECHANIC SAID ITS COMMON ON FOCUS'S. I ASKED WHY IT WASN'T RECALL AND THEY SAID ITS NOT A SAFETY ISSUE, I RESPONDED "SO YOUR WINDSHIELD FREEZING OVER AND GOING IN THE DITCH BECAUSE OF IT ISN'T A SAFETY ISSUE?" THEN HE AGREED, BUT I GUESS FORD DOESN'T STILL. *JS

DASHBOARD AND RUNNING LIGHTS GOING OUT. REPLACED BLOWN FUSE AND THEN FUSE BLOWS AGAIN. OPENING AND CLOSING THE HATCHBACK THE LIGHTS CAME ON AND THEN OFF AGAIN AND THE REPLACED FUSE WAS BLOWN. LOCATED A BUNDLE OF WIRES WITHIN A RUBBER HOSE THAT RUNS FROM THE INTERIOR ROOF HEADLINE OUTER RIM OF THE VEHICLE ACROSS TO THE INTERIOR TOP OF THE HATCHBACK. WE PULLED DOWN THIS RUBBER PROTECTOR TO FIND TO OUR COMPLETE AMAZEMENT THAT THE BUNDLE OF WIRES THAT RUN TO THE HATCHBACK BRAKE LIGHT AND THE HATCHBACK WINDSHIELD WIPER WAS BROKEN AND BURNT. THOUGHT THAT THERE WAS A POSSIBLE LOOSE CONNECTION THAT JUST NEEDED TO BE SNAPPED BACK TOGETHER, BUT ONLY TO FIND A BUNDLE OF BROKEN AND BURNT WIRES WRAPPED TIGHTLY TOGETHER, PLUS THERE WAS NO BLACK WIRING TAPE AROUND THE WIRES FOR EXTRA PROTECTION. JUST THE WIRES TIGHTLY BOUND TOGETHER. LITTLE TO NONE FLEXIBILITY FOR THE BENDING OR MOVEMENT FOR THESE WIRES. THESE WIRES ARE LOCATED IN AN AREA WHERE THERE WOULD BE MOVEMENT DUE TO OPENING AND CLOSING THE HATCHBACK. CONTACTED THE LOCAL DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER. HE STATED THAT THE WIRE BUNDLE HAVE BEEN MADE SHORT IN SOME VEHICLES. OUR CONCERN:POTENTIAL FIRE HAZARD AND STILL MAYBE UNTIL FIXED; CONCERN ARE FOR OTHER INDIVIDUALS WHO MAY OWN THIS TYPE OF VEHICLE THAT MAY BE TRANSPORTING PASSENGERS (TO INCLUDE CHILDREN IN CAR SEATS) IN THE BACK SEAT (WHICH THERE IS NO BACK SIDE PASSENGER DOORS) THAT COULD HAVE A DIFFICULT TIME EXITING THIS VEHICLE SHOULD IT GO ON FIRE DUE TO THESE BUNDLE OF WIRES POSSIBLY CATCHING ON FIRE AND IGNITING THE INTERIOR ROOF HEADLINER OF THE VEHICLE. WE HAVE NOT TAKEN OUR VEHICLE INTO THE DEALERSHIP AS WE ARE WAITING ON A RESPONSE FROM FORD MOTOR COMPANY. ADDITIONALLY, THE DEALERSHIP STATED THAT WE WOULD HAVE TO PAY A PORTION TO REPAIR (WHAT WE BELIEVE TO BE A FAULTY DESIGN AND DEFECT) TO CORRECT THIS PROBLEM. PICTURES AVAILABLE. *TR ## VIN FAILED ##

12-26-2012 I WAS ON ROUTE 77 IN AKRON,OHIO WHEN I SLID ON ICE AND SNOW, MY CAR STARTED SPINNING AND AN SUV GOING NORTH AND MY CAR CRASHED. I SPUN INTO THE LEFT LANE WHERE A CADILLAC SUV WAS DRIVING NORTH AND HE HIT THE DRIVERSIDE FRONT SIDE OF MY VEHICLE. MY CAR MAY BE TOTALED. FRONT DRIVERSIDE HEADLIGHT IS GONE, TRANSMISSION WAS PUSHED BACK AND HOOD OF CAR IS BENT. MY AIRBAG DID NOT GO OFF. I WAS TAKEN TO THE HOSPITAL AFTER HITTING MY HEAD ON THE DRIVER SIDE WINDOW, AND I STRAINED MY NECK. MY QUESTION IS WHY DID MY AIRBAGS NOT GO OFF?? *TR

MY 2007 FORD FOCUS REAR PASSENGER DOOR LOCK WILL NOT LOCK. THIS IS A REAL SAFETY ISSUE BECAUSE I HAVE CHILDREN WHO CAN PULL ON THE DOOR AND OPEN IT WHILE I AM DRIVING DOWN THE ROAD. I CAN NOT EVEN "CHILD LOCK" IT. IN ADDITION, ON TUESDAY NIGHT I WAS ROBBED OF ALL MY CHRISTMAS PRESENTS THAT WERE IN THE TRUNK OF MY CAR BECAUSE THE DOOR WILL NOT LOCK AND SOMEONE ACCESSED MY CAR THROUGH THE REAR DOOR AND POPPED THE TRUNK. THEY ALSO STOLE MY USPS RAIN GEAR AND IMPORTANT PAPERWORK I HAD IN MY CAR ( I AM A UNION REPRESENTATIVE). THERE IS SEVERAL COMPLAINTS ABOUT THIS ISSUE AND WE SHOULD NOT WAIT UNTIL A CHILD DIES FROM FALLING OUT ON THE FREEWAY TO RECALL THESE VEHICLES. *TR