2012 Ford Focus Complaint Log

TCM FAILURE, UPHILL ASSIST FAILURE, NO START.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

I AM HAVING ISSUES WITH THE TRANSMISSION IN MY VEHICLE. IT HAS BEEN IN THE SHOP 30 DAYS NOW WAITING TO HAVE IT'S 3RD TRANSMISSION SINCE BIRTH. IT HAS HAD TWO REPROGRAMS OF THE MODULE AS WELL. THIS CAR IS UNSAFE AND DANGEROUS TO DRIVE. IT SHUDDERS AND SHIFTS TERRIBLY. IT SEEMS TO WANT TO START IN THIRD OR FOURTH GEAR MANY TIMES, EXPOSING ME TO DANGER WHEN PULLING OUT INTO THE HIGHWAY. THIS CAR NEEDS TO BE BOUGHT BACK. I HAD THE TRANS REPLACED IN OCT OF 14 AND IT MADE IT A WHOLE 14 MONTHS BEFORE NEEDING TO BE REPLACED AGAIN. THE REGIONAL CUSTOMER SERVICE MANAGER WILL NOT DO ANYTHING BUT "EXPEDITE" PARTS THAT ARE ALREADY ON BACKORDER AND THE SERVICE MANAGER AT OUR DEALERSHIP SAYS ARE FAULTY ANYWAY. FORD CAN'T SEEM TO MAKE THIS WORK AND I AM PAYING THE PRICE. THERE ARE SIGNIFICANT ISSUES ON THIS MAKE OF CAR BY MULTIPLE OWNERS. IT'S TIME THEY WERE FORCED TO BUT THESE PIECES OF JUNK BACK.

THE ENGINE DIES WHILE DRIVING AND NOW WILL CRANK BUT WON'T START. THE TRANSMISSION SHUTTERS WHEN TAKING OFF FROM A START.

CAR HAS CONTINUOUSLY SHUDDERED WHEN TRYING TO SHIFT BETWEEN GEARS. AT TIMES THE CAR WILL ALMOST COME TO A COMPLETE STOP AS IF IT CAN NOT FIND WHAT GEAR IT NEEDS TO BE IN TO MOVE FORWARD. HAPPENS IN ALL SCENARIOS, COLD WEATHER, WARM WEATHER, AND AT ALL SPEEDS. MORE RECENTLY CAR HAS FAILED TO START AND SHUDDERS HAVE BECOME MORE VIOLENT WHEN DRIVING.

WAS DRIVING DOWN THE ROAD WHEN MY DRIVER DOOR OPENED.. THE DOOR WILL NO LONGER LATCH AND ITS VERY UNSAFE TO HAVE THAT HAPPEN SOMEONE CAN GET HURT..

ELECTRONIC POWER STEERING ASSIST FAILS INTERMITTENTLY TYPICALLY UPON STARTING OF THE VEHICLE. SOMETIMES THE PROBLEM GOES AWAY AFTER SEVERAL MINUTES OF HARD STEERING, OTHER TIMES TURNING OFF THE IGNITION AND THEN BACK ON RESETS THE ISSUE. ONCE IT APPARENTLY HAPPENED TO MY SON WHILE OPERATING THE VEHICLE AT HIGHWAY SPEEDS. VERY DANGEROUS SITUATION AND FORD NEEDS TO ADDRESS IT AS A COVERED SAFETY RECALL ISSUE.

PARKING AID MALFUNCTION ERROR: WHILE DRIVING 65 MPH ON A 3 LANE HWY, THE PARKING AID MALFUNCTION ERROR APPEARED WHICH CAUSED THE CAR TO COMPLETELY SHUTDOWN. FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITH NO POWER STEERING, NO POWER BRAKES WITHOUT ENGINE POWER. PAM MESSAGE KEPT APPEARING AND CAR WOULD NOT START. VEHICLE HAD TO BE TOWED TO DEALER. FORD IS AWARE OF THIS PROBLEM AND FIXED THE VEHICLE UNDER WARRANTY VIA TSB# 15-0101 3068 W40. FORD EVEN EXTENDED THE WARRANTY FOR THE TRANSMISSION CONTROL MODULE TO 10 YEARS 150,000 MILES. TO HAVE A CAR COMPLETELY SHUTDOWN WHILE DRIVING 65MPH ON A 3 LANE HIGHWAY IS VERY DANGEROUS AND LIFE THREATENING. ESPECIALLY ON A HIGHWAY WITH CARS WHIZZING BY AT 60-70 MPH. WHY ISN'T THIS TCM PROBLEM UNDER RECALL? DOES SOMEONE HAVE TO BE KILLED BEFORE ANY ACTION IS TAKEN?

I PURCHASED MY 2012 FORD FOCUS ON SEPT. 25, 2012. I HAVE HAD PROBLEMS WITH THE TRANSMISSION AND CLUTCH EVER SINCE PURCHASING. ON 7/16/13 FORD PERFORMED A COMPUTER ADJUSTMENT ON THE TRANSMISSION. ON 7/9/14 FORD INSTALLED A NEW CLUTCH IN THE CAR. ON 9/17/15 THEY REPROGRAMMED THE TRANSMISSION. FORD CLAIMS THAT THE PROBLEMS WITH SHUTTERING ON ACCELERATION ARE NORMAL OPERATIONS FOR THE CAR. THEY HAVE ALSO EXTENDED THE WARRANTY ON THE TRANSMISSION BECAUSE "ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR THE POWERSHIFT 6-SPEED AUTOMATIC TRANSMISSION TO EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER DURING LIGHT ACCELERATION. THIS CONDITION MAY BE CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS." THEY EXTENDED THE WARRANTY ON THE CAR TO A 7 YEAR 100,000 MILE WARRANTY FOR THE TRANSMISSION ONLY. ON 12-11-15 I WAS DRIVING MY CAR ON VERY BUSY FOUR LANE ROAD. I CAME TO A STOP AT A RED LIGHT, WHILE ATTEMPTING TO TURN LEFT. WHEN I TRIED TO ACCELERATE FROM THE RED LIGHT MY CAR WOULD NOT SHIFT FROM FIRST TO SECOND GEAR. THE CAR WOULD ONLY ACCELERATE TO AROUND 15 MPH, THE SPEED ON THE ROAD WAS 45 MPH. ONCE I HIT 15 MPH THE ENGINE WOULD JUST REV BUT THE CAR WOULD NOT ACCELERATE OR SHIFT GEARS. I HAD TO STOP IN THE MIDDLE OF THE LEFT LANE AND TURN OFF THE VEHICLE. AFTER RESTARTING THE VEHICLE, IT WOULD SHIFT FROM FIRST TO SECOND GEAR WITH HEAVY SHUDDERING. UPON TAKING MY CAR TO FORD FOR THE 4TH TIME THEY SAID THAT THE CLUTCH FAILED AND THAT THEY NEEDED A NEW CLUTCH. THIS WILL BE THE SECOND NEW CLUTCH THAT THAT THEY HAVE PUT ON THE CAR. THE CAR CURRENTLY HAS ABOUT 22,000 MILES. THIS VEHICLE IS UNSAFE TO DRIVE AND FORD IS UNABLE TO FIND AN APPROPRIATE FIX FOR THE PROBLEM. THEY ARE AWARE OF THE PROBLEMS AND HAVE EXTENDED THE WARRANTY ON THE CAR BUT ARE NOT ABLE TO CORRECT THIS ISSUE. THIS CAR SHOULD BE RECALLED DUE TO THE TRANSMISSION ISSUES.

THE AUTOMATIC CLUTCH SHUTTER, SLIPS, AND CAUSES A VERY JERKY RIDE. TRANSMISSION DOES NOT SEEM TO BE IN THE RIGHT GEAR A LOT OF THE TIME.

FUEL GAGE NOT WORK, ON HIGHWAY 22 P.R. THE LOW FUEL WARNING TURN ON SHOWING 66 MILES TO EMPTY, BUT ON A MILE DISTANCE DE DISTANCE REDUCES 7 OR 8 MILES, IN ABBOUT 6 AND A HALF MILES THE CAR SHUT OFF WITHOUT FUEL AT 4PM WITH HEAVY TRAFIC, HARD BRAKES AND NO POWER STEERING BUT NO ACCIDENT

MY DRIVER DOOR SWUNG OPEN AS I WAS TURNING RIGHT FROM A STOP LIGHT ON A CITY STREET. I WAS ABLE TO LATCH THE DOOR BUT IT UNLATCHED AND OPENED AGAIN.

I PURCHASED A 2012 FOCUS IN 2012 IN DALLAS WITH 7,000 MILES ON IT. SINCE THE VERY BEGINNING THE TRANSMISSION SHUTTERS UPON LEAVING A RED LIGHT. I TOOK IT BACK AND FORD TOLD ME IT WAS NORMAL FOR THAT MODEL UNTIL THEY CAME UP WITH A NEW TRANSMISSION PROGRAMMING. IT WAS VERY ALARMING. I HAVE TAKEN THE CAR TO FORD 4 TIMES FOR THE SAME ISSUE THAT SEEMED TO BE GETTING WORSE. THEN IN MARCH 2015 THEY CAME UP WITH THE COMPUTER REPROGRAMMING FOR THE TRANSMISSION. I TOOK IT ANOTHER 3 TIMES FOR THEM TO FINALLY DECIDE TO REPROGRAM IT ON MY CAR ALTHOUGH IT WAS A RECALL. FINALLY, WHEN WE THOUGHT THIS WOULD SOLVE THE PROBLEM, THE TRANSMISSION STOPPED WORKING THE WEEK THAT THEY PERFORMED THE UPDATE. NOW THEY ARE QUOTING US WITH $2,200 FOR A NEW CLUTCH TO BE PUT IN A FAULTY TRANSMISSION BY DESIGN. THERE ARE SEVERAL CLASS ACTION LAWSUITS OUT THERE FOR THAT TRANSMISSION. THEY ALSO TOLD US IT WAS NOT UNDER WARRANTY. THEY SUPPOSEDLY SENT A "CUSTOMER SATISFACTION PROGRAM" FOR THE CLUTCH IN AUGUST 2014 TO FIX THE ISSUE THAT NOW HIT US DUE TO THEIR FAULTY TRANSMISSION. HOWEVER, THIS LETTER WAS NEVER SENT TO US. WE HAVE RECEIVED EVERY SINGLE LETTER FROM THEM BUT THAT ONE AND NOW THE CAR IS OVER THE 100,000 MILE LIMIT OF THAT CUSTOMER SATISFACTION PROGRAM. WE WOULD THINK THAT UPON OUR 7 VISITS FOR THAT ISSUE THAT SOMEONE IN SERVICE WOULD HAVE MENTIONED THAT THEY CAN FIX IT FOR FREE. FORD HAS BEEN IN COMPLETE DENIAL OF THIS TRANSMISSION ISSUE AND WILL NOT FIX THE SAFETY ISSUE THAT THEY CREATED ALTHOUGH THEY HAD THE CHANCE TO AT MORE THAN ONE OCCASION. THE CAR IS NO LONGER OPERABLE PAST FIRST GEAR AND 15MPH. 7 VISITS IN WHICH THEY IGNORED THE DANGER THAT WE WERE PRESENTING THEM...WHILE THEY PERFECTLY KNEW A RECALL WAS AVAILABLE FOR IT.

2012 FORD FOCUS. REAR PASSENGER DOOR FLEW OPEN WHILE CHILD SAFETY LOCK WAS ENGAGED. DOOR WILL NO LONGER LATCH. WHILE INVESTIGATING THIS ISSUE I HAVE LEARNED THIS IS A COMMON PROBLEM WITH THE 2012 FORD FOCUS. IT IS ALSO A $600 FIX. THIS IS NOT A WARE AND TEAR PROBLEM. DOORS SHOULD NEVER FAIL RISKING PASSENGERS SAFETY. I HAVE USED A STRAP TO TIE THE DOOR SHUT TO KEEP IT FROM FLYING OPEN AND HITTING SOMETHING OR SLAMMING SHUT ON A PASSENGER WHILE DRIVING.

DRIVERS DOOR LATCH DID NOT LATCH WHILE PARKED. I PULLED. INTO A PARKING SPACE AND WHEN I GOT OUT THE DOOR WOULD NOT LATCH AS IF THE SPRING WAS NO LONGER WORKING. I TOOK IT TO THE DEALER AND THEY WERE ABLE TO FIX IT THE NEXT DAY

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 04/04/16*LJ

LATCHES ON REAR LEFT DOOR BROKE. NOT EVEN 2 WEEKS LATER LEFT DRIVER SIDE LATCH BROKE. TH FOCUS HAS THE EXACT SAME LATCHES AS THE FIESTA AND FUSION WHICH BOTH HAVE RECALLS, BUT THE FOCUS DOES NOT. THE CAR WAS NOT IN MOTION, BUT NOW WHEN I DRIVE I HAVE TO HAVE THE DOOR TIED TO THE OTHER DOOR, SO IT DOES NOT FLING OPEN. I ALSO GOT PULLED OVER IN BETWEEN THESE TWO WEEKS AND WAS CITED FOR DRIVING AN UNSAFE VEHICLE.

LOST POWER STEERING. RECEIVED "STEERING ASSIST FAULT" MESSAGE. VEHICLE CAN BE DRIVEN, BUT COMPLETE POWER STEERING LOSS. HAPPENED INTERMITTENTLY OVER LAST YEAR, BUT USUALLY RIGHTED ITSELF UPON VEHICLE RESTART. LAST COUPLE OF MONTHS, THE PROBLEM IS CONSTANT... NO POWER STEERING AT ALL. READING FORUMS, IT'S OBVIOUS THAT THIS IS A MANUFACTURER PROBLEM, BUT STILL NO RECALL ISSUED. WOULD COST OVER $1800 TO REPAIR. VEHICLE HAS A LITTLE OVER 92,000 MILES. OTHER THAT THIS ISSUE, GREAT CAR.

ONE DAY WHEN DAY OUR SON WAS A PASSENGER IN OUR DAUGHTER'S FOCUS AND THEY ARRIVED HOME, HE EXITED THE VEHICLE AND WHEN HE TRIED CLOSING THE DOOR, IT WOULDN'T CLOSE. I WENT TO CHECK IT OUT AND SURE ENOUGH IT WOULDN'T CLOSE (LATCH). AFTER A FEW TRIES WE DISCOVERED THAT IF WE SLAMMED THE DOOR AS HARD AS POSSIBLE, IT WOULD LATCH. WE DID THIS FOR A FEW WEEKS AND THEN ONE DAY IT JUST WOULDN'T LATCH NO MATTER HOW HARD YOU SLAMMED IT. WE DECIDED TO NOT ALLOW ANYONE TO DRIVE IN THE PASSENGER SEAT. WE HAD TO TIE THE SEAT BELT AROUND THE DOOR HANDLE SO THAT THE DOOR WOULD STAY CLOSED. ONCE THIS HAPPENED WE CALLED AND SCHEDULED AN APPOINTMENT WITH SAN TAN FORD TO FIX THE PROBLEM.

THE ELECTRIC POWER STEERING SYSTEM REGULARLY FAILS TO START WHEN I TURN ON THE CAR. THIS SEEMS TO HAPPEN ESPECIALLY WHEN THE CAR IS COLD. WHEN IT DOES NOT START, IT OFTEN TIMES COMES ON WHEN I TURN ON INTERIOR LIGHTS, PUT THE CAR IN REVERSE, OR RESTART THE ENGINE. SOMETIMES IT DOES NOT COME ON AT ALL AND I AM FORCED TO DRIVE WITHOUT POWER STEERING. I HAVE READ MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM HAPPENING TO OTHER FOCUS OWNERS AND HAVE SEEN THAT THIS ELECTRIC POWER STEERING SYSTEM HAS CAUSED PROBLEMS IN THE FUSION AS WELL.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING SEIZED. THE CONTACT WAS ABLE TO GET THE VEHICLE OFF OF THE ROADWAY AND TURN OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR AND LINKAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,514.

I CONTINUE TO HAVE TRANSMISSION PROBLEMS AND I'M CONCERNED THAT THE PROBLEM INVOLVES OTHER SYSTEMS. I FEEL THEIR NEEDS TO A COMPLETE RECALL ON THE POWERTRAIN AND ALSO AN EXTENDED WARRANTY OFFERED.

FOR THE FIFTH TIME IN ONLY EIGHT MONTHS, THE TRANSMISSION HAS MALFUNCTIONED IN THIS VEHICLE, CAUSING IT TO STOP ACCELERATING OR STALL. IT IS A SAFETY HAZARD, AS IT HAS HAPPENED ON THE HIGHWAY TWICE AND HAS BEEN ON THE STREET IN MOTION THE REMAINING THREE TIMES. EACH TIME WE HAVE TAKEN IT TO THE SHOP AT THE OWNER'S EXPENSE AND IT HAS REQUIRED TOWING EACH TIME BECAUSE IT NO LONGER ACCELERATES. THE TRANSMISSION SENSORS (THERE ARE TWO) CONTINUE TO MISFIRE AND FAIL, DESPITE BEING REPLACED SEVERAL TIMES. THIS CAR WAS BOUGHT NEW IN 2012 AND HAS HAD ISSUES SINCE THE PURCHASE. WE HAVE TWO CHILDREN AND ANOTHER IS DUE AT THE END OF JANUARY AND I DO NOT FEEL SAFE DRIVING THIS CAR, AS IT HAS ALMOST BEEN THE RESULT OF SEVERAL ACCIDENTS WHEN IT STALLS AND SHUDDERS.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT PURGE VALVE NOT OPENING PROPERLY. AS A RESULT, THE FUEL PUMP, PURGE VALVE, PURGE TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

THE REAR PASSENGER DOOR LOOCK DOES NOT STAY LOCKED, MY GRANDAUGHTER WAS RIDING IN THE REAR PASSENGER SEAT WHEN THE DOOR FLEW OPEN. DOOR ILL NOT STAY . TOOK THE CAR TO ORANGE FORD IN ORANGE CA, WHERE THEY STATED THERE IS NO RECALL ON THIS MODEL EVEN THOUGH THERE IS A RECALL ON THE SAME YEAR OF FORD 2012 FUSION AND FESITIA FOR A KNOW LATCH PROBLEM FOR THE PASSENGER DOORS. I ALSO SPOKE TO FORD MOTOR COMPANIES CUSTOMER SERVICE TODAY AND THEY ALSO STATED THERE IS NOTHING THEY CAN DO UNTIL THE PROBLEM IS RECALLED. I WILL HAVE TO PAY FOR THE REPAIR. THIS IS A REAL SAFTEY PROBLEM WHICH FOR IS NOT TAKING RESPONSIBILITY FOR. WHAT SHOULD I DO?

FOR THE THIRD TIME IN SIX MONTHS, MY CAR WILL NOT START. IT WAS FORTUNATELY PARKED IN MY GARAGE. THERE IS POWER. THE ONBOARD COMPUTER HAS ERASED ITSELF EACH TIME. EACH TIME, I'VE BEEN TOLD ITS A TRANSMISSION PROBLEM, AND THAT ITS COVERED BY WARRANTY. IT'S GOTTEN TO THE POINT WHERE I DON'T EVEN TRUST MY CAR TO DRIVE IT ANYMORE.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE NOT PROVIDED.THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

THE DUAL CLUTCH TRANSMISSION WAS REBUILT LESS THAN A YEAR AGO AFTER THE CLUTCHES BEGAN TO BADLY SLIP. HAD NOTICED THE TRANS SLIP SOME AROUND TOWN BUT CAR WAS OKAY TO DRIVE. ON A WEEKEND TRIP TO THE MOUNTAINS IT BEGAN TO SLIP SO BADLY THAT I DID NOT KNOW IF I WOULD MAKE IT BACK TO TOWN. APPARENTLY THE STRAIN ON THE TRANS FROM ALL THE HILLY CITY DRIVING COMPOUNDED THE ALREADY EXISTING PROBLEM THAT WAS OF NO CONCERN BACK HOME ON REGULAR TERRAIN. NOW THE TRANS IS DISPLAYING SOME OF THOSE SLIPPING CHARACTERISTICS AGAIN. I WAS PLANNING ANOTHER MOUNTAIN EXCURSION BUT AM NOW AFRAID TO DO SO. I CANNOT AFFORD TO BUY ANOTHER CAR NOR CAN I AFFORD TO PUT CONFIDENCE IN MY CAR ON ANY SUCH TRIP OUT OF TOWN. THIS CAR SHOULD LAST ME MANY TROUBLE FREE YEARS OF OPERATION AT LEAST AS FAR AS THE TRANSMISSION IS CONCERNED. I AM TRAPPED WITH A CAR THAT WILL PROBABLY BE BACK IN THE REPAIR SHOP BEFORE LONG. NOT TO MENTION THAT I SEE WHERE MANY FOCUS OWNERS ARE HAVING MULTIPLE REPAIR JOBS FOR THE SAME REASON. I LOVE THE CAR BUT AM THOROUGHLY DISMAYED THAT A LONG TERM FIX DOES NOT SEEM TO BE ATTAINABLE.

THE DRIVER'S SIDE DOOR FAILED IN NOVEMBER 2015. THE CAR PARKED AND LOCKED IN THE DRIVEWAY IN FRONT OF OUR HOME. WE NOTICED THAT THE INTERIOR DOME LIGHT WAS ON. WE FOUND THAT WE COULD NO LONGER CLOSE OR LOCK THE DOOR. WE HAD TO USE BUNGIE CORDS TO CLOSE THE DRIVER'S SIDE DOOR BY ATTACHING THE CORDS TO THE DOOR HANDLE OF THE FRONT PASSENGER SIDE DOOR. SINCE THE CAR WAS NO LONGER UNDER WARRANTY WE BROUGHT IT TO OUR MECHANIC TO REPAIR. WE NOTICED THAT THIS HAS HAPPENED TO OTHER FOCUS OWNERS AND THAT THIS IS SOMETHING THAT IS BEING INVESTIGATED FOR THE PURPOSES OF A RECALL AND WANT TO INCLUDE OUR EXPERIENCE. WE HAVE ATTACHED A COPY OF THE INVOICE FROM OUR MECHANIC WHICH LISTS THE PART NUMBER. DO WE HAVE TO BE CONCERNED ABOUT THIS PART OR THE LATCHES ON THE REMAINING CAR DOORS? IT IS CONCERNING THAT THIS HAS HAPPENED TO PEOPLE WHILE DRIVING! I CONSIDER US FORTUNATE THAT THE CAR WAS PARKED WHEN THIS OCCURRED.

The Ford Focus 2012 has a very common problem that the transmission control module consistently malfunctions even after repairs, and the car loses power at 70 mph. This is what happened to me on a major highway, and I was fortunate to steer my car to the side of the road. The transmission on the Ford Focus 2012 should be recalled since this is very dangerous: losing control on a highway at high speed. Just because I was able to steer to the side of the road does not diminish the potential danger to me as the driver, and indeed I have read accounts of drivers getting into accidents because of this problem. Unfortunately, the transmission control module issue is not officially a recall; this seems like a dangerous oversight.

OWNED CAR FOR 2 YEARS, IN SHOP 5 TIMES SO FAR FOR DCT ISSUES. CAR IS COMPLETELY UNPREDICTABLE AND GOING TO CAUSE ME TO GET IN AN ACCIDENT! SOMETIMES I HIT THE ACCELERATION AND IT LURCHES FORWARD UNEXPECTEDLY CAUSING ME ALMOST TO REAR END SOMEONE. OTHER TIMES I HIT THE GAS EXPECTING IT TO GO AND I GET A REALLY SLUGGISH RESPONSE TO THE POINT WHERE I'M SCARED ANOTHER VEHICLE WILL HIT ME, SO I WILL FLOOR IT TRYING TO GET IT TO MOVE, THIS WILL RESULT IN THE BACK WHEELS LOCKING UP AND FISH TAILING! I HAVE HAD AT LEAST SIX MOMENTS IN THIS WEEK WHERE THE CAR RESPONDED UNEXPECTEDLY AND MADE ME THINK I WAS GOING TO GET IN AN ACCIDENT. TONIGHT IN RUSH HOUR I WAS MAINTAINING A SPEED OF ABOUT 20 MPH, THE CAR DECIDED TO DOWNSHIFT AND SEND MORE FORWARD A FEW YARDS. I WANT SO BADLY TO GET RID OF THIS CAR AS I HAVE A BABY, BUT I'M VERY UPSIDE DOWN ON IT. I HAVE VARIOUS WARRANTIES BUT HAVE BEEN WARNED BY FORD THAT THEY ARE A "ONE TIME GET OUT OF JAIL FREE CARD" AND IF THE CAR COMES IN FOR THE SAME REPAIR IT PREVIOUSLY HAD IT WILL NO LONGER BE UNDER WARRANTY! THIS IS HORRIBLE, MY CAR IS CONSTANTLY IN THE SHOP FOR THE SAME TRANSMISSION ISSUE!

DRIVER SIDE DOOR SUDDENLY WILL NOT LATCH, CREATING A DANGEROUS SAFETY HAZARD. THE DOOR REMAINS OPEN PREVENTING THE VEHICLE TO BE DRIVEN WITHOUT SOME KIND OF STRAP HOLDING THE DRIVER'S DOOR CLOSED TO PREVENT IT FROM SWINGING OPEN WHILE THE VEHICLE IS IN MOTION. THIS TYPE OR CONTRAPTION IMPAIRS THE DRIVER FROM DRIVING SAFELY AND COULD POTENTIALLY CAUSE AN ACCIDENT IF SUDDENLY SWINGS OPEN, EVEN WORSE PERSON CAN FALL OUT OF VEHICLE IF THIS FAILURE WAS TO HAPPEN WHILE THE VEHICLE IS IN MOTION. FORTUNATELY, THIS HAPPENED TO US AS WE HAD ARRIVED AND PARKED OUR CAR. ONCE THE DOOR WAS OPENED AND THE DRIVER EXITED THE VEHICLE THE DOOR WOULD NOT LATCH CLOSED AGAIN.

TODAY TWICE THE CAR STEERING WHEEL WAS HARD TO DRIVE THEN WHEN I PULLED OVER, THE LIGHT CAME ON DASHBOARD AND SAID POWER STEERING ASSIST FAILED SERVICE REQUIRED. WHAT IF I WAS NOT ABLE TO PULL OVER SAFELY.

AFTER DRIVING FOR 40 MINS, THE CHECK ENGINE LIGHT CAME ON. I WAS IN STOP AND GO TRAFFIC AND FROM STOP (0 MPH) TO 30 MPH THE TRANSMISSION WOULD DOWNSHIFT VIOLENTLY AND STALL. I WOULD GIVE IT GAS, BUT THE CAR WOULD NOT MOVE AND THE ENGINE WOULD REV UP AND LUNGE FORWARD VIOLENTLY CAUSING CARS TO ALMOST HIT ME IN THE REAR. I PUT IN A SIMILAR COMPLAINT A FEW YEARS AGO ABOUT A SHUTTERING WHEN ACCELERATING FROM A STOP AFTER 40 + MINS OF DRIVING. THIS IS UNACCEPTABLE FOR A CAR COMPANY TO ALLOW THIS CAR OUT ON THE STREETS.

I AM CURRENTLY ON MY 2ND CLUTCH ON MY 2012 FORD FOCUS. I AM STILL EXPERIENCING SHUDDERING AND MISS SHIFTING WHEN DRIVING. THIS CAUSES LURCHING WHEN TAKING OFF AND HAVE ALMOST BEEN IN A FEW CRASHES. SPEAKING WITH FORD CORPORATE THERE IS CURRENTLY NO FIX FOR THIS ISSUE.

TRANSMISSION IS ERRATIC, YOU DO NOT KNOW WHAT IT MIGHT DO. IT HAS A SHUTTERING SOUND COMING FROM UNDERNEATH THE VEHICLE WHEN GOING 20-40 MILES PER HOUR. DRIVERS SIDE WINDOW DOES NOT OPEN AND HAVE 'INFORMATION' LIGHT IS ON FOR LOW PRESSURE ON TIRES AND AREN'T CURRENTLY LOW. BRAKES ARE MAKING A GROWLING NOISE WHEN COMING TO A STOP.

POWER-SHIFT 6 SPEED TRANSMISSION. ERRATIC CLUTCH CHANGES, GRINDING, HESITATION, UNWANTED GEAR CHANGES IS HEAVY TRAFFIC LOWER GAS MILEAGE. AFTER 3 SOFTWARE UPDATES (JANUARY 2013, DECEMBER 2014, AUGUST 2014, NOV 2015), AND A PARTS CLUTCH REPLACEMENT (DECEMBER 2014), THE CAR STILL DOES NOT RUN PROPERLY. CAR WORKED FINE FOR A FEW DAYS, THEN WENT BACK TO THE SAME PROBLEM. FORD ADMITS THAT THE FOCUS CLUTCH ASSEMBLY IS DEFECTIVE AND ON 12 NOVEMBER, 2015, FORD AGREED TO REPLACE IT. HOWEVER, I AM IN THE 10TH WEEK OF WAITING, AND STILL NO CLUTCH. I MUST USE MY VEHICLE AND IT IS GETTING WORSE EVERY WEEK. FORD SAYS THERE IS NO RECALL, ONLY A SOFTWARE UPDATE. I HAVE NOTICED THAT THE INTERNET IS FILLED WITH OTHER FOCUS OWNERS WITH THE SAME PROBLEM. EVEN THE MECHANICS AT MY FORD DEALER FEEL THE CARS ARE GETTING MORE DANGEROUS AS THEY AGE. MY WIFE IS AFRAID TO DRIVE THE CAR AND I HAVE BEGUN TO USE THE MANUAL SHIFT OPTION INSTEAD OF THE DRIVE OPTION.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE PARKED, THE REAR DRIVER SIDE DOOR LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT THE DOOR HAD TO BE TAPED CLOSED JUST TO DRIVE TO THE DEALER FOR REPAIR. THE REPAIRS WERE COVERED BY THE MANUFACTURER BECAUSE THE CONTACT JUST PURCHASED THE VEHICLE; HOWEVER, THE FAILURE RECURRED WITH THE REAR DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

THE TRANSMISSION IS SHUTTERING AND THE CARS DOES NOT ACCELERATE. THE TRANSMISSION STOPPED WORKING ON TUESDAY. WAS ON THE EXPRESSWAY AND THE TRANSMISSION QUIT WHILE CAR WAS GOING 50MPH. I HAVE BEEN TOLD NUMEROUS TIMES BY FORD EMPLOYEES THAT THIS IS HOW THE CAR WORKS. SHUTTERING, NOT ACCELERATING, STALLING OUT. CAR IS CURRENTLY AT DEALERSHIP. I WAS GIVEN THE TIMEFRAME OF 3-4 WEEKS TO BE FIXED, THE BEST TIMEFRAME OF THE 4 DEALERSHIPS I CALLED. 59,800 MILES ON THE CAR.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE CONTACT HAD TO MAKE A MINOR ADJUSTMENT TO GET THE DOOR TO CLOSE. THE CONTACT NOTIFIED TWO DEALERS WHO INDICATED THAT THE DOOR LATCH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TRANSMISSION BUCKS, SHUTTERS, LAGS, LURCHES AND SLIPS. OFTEN CREATES A SERIOUS SAFETY CONCERN. I ALMOST HIT PEOPLE IN A CROSSWALK ONE DAY WHEN I TRIED TO ROLL FORWARD A FEW FEET TO THE STOP LINE ON THE STREET AND THE VEHICLE LURCHED FORWARD. I HAVE BEEN PULLING OUT IN TO TRAFFIC SEVERAL TIMES WHERE IT LAGS OR SLIPS AND I'VE ALMOST BEEN HIT. FORD TELLS ME THIS IS ALL NORMAL.

TAKATA INFLATORS: THIS VEHICLE IN THE "DRIVE GEAR" LUNGES WHEN GAS IS PRESSED AND QUICKLY TAKES OFF AT THE SLIGHTEST PRESS OF GAS MAKING FOR A DANGEROUS TAKE OFF FROM STOP LIGHTS AND TRAFFIC SIGNS WHILE ON MAJOR ROADWAYS. THIS VEHICLE WHEN PLACED IN THE "PARK GEAR" JERKS WHEN PLACED IN PARK AND FEELS AS IF IT WILL ROLL BACKWARDS WHILE IN PARKING LOTS OR HOME DRIVEWAY. THE VEHICLE HAS BEEN REPORTED MULTIPLE TIMES TO FORD DEALER FOR ASSESSMENT AND/OR REPAIR AS "SHAKING" AND "SHIMMIES" WHILE DRIVING, TO PREVENT THIS FEELING, THE EMERGENCY BRAKE IS USED OFTEN. ONCE, THE VEHICLE ACTUALLY ROLLED BACKWARDS IN THE THE "DRIVE" GEAR BUT WAS IDENTIFIED AS A DEFECT AND REPAIRED BY A FORD DEALER. WHEN PLACED IN "DRIVE" AT THAT TIME IT WAS SHOWING ON THE DASH AS IN "PARK". THIS TOO WAS CORRECTED BY FORD DEALER BY REPLACING TCM. ALTHOUGH REPAIRS HAVE BEEN MADE TO THIS VEHICLE SINCE PURCHASE, IT CONTINUES TO OFTEN SHAKE AND SHIMMY APPEARING TO CONTINUE TO HAVE ISSUES. AS OWNER, I WAS NOT NOTIFIED OF THE LATEST RECALL PART PRIOR TO MY WARRANTY EXPIRING WHICH MAY HAVE FURTHER RESOLVED SOME OF THE LINGERING ISSUES. TCM HAS BEEN REPLACED, THE CLUTCH REPLACED MORE THAN ONCE,OR TCM REPROGRAMMED DURING MULTIPLE VISITS TO THE FORD DEALER.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN EXPLOSIVE ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE. THE CONTACT NOTICED BURNT RUBBER AND SMOKE COMING FROM THE TIRE. THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT THEN NOTICED THAT THE FRONT AND REAR DRIVER SIDE TIRES BLEW OUT AND WERE DEFLATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HBT BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

THE LEFT HAND BACK DOOR LATCH BROKE. THE DOOR WILL NOT LATCH AND MY WIFE IS KEEPING THE DOOR CLOSED WITH THE SEAT BELT. THE CAR WAS IN A PARKING LOT AND WHEN MY DAUGHTER GOT IN THE DOOR WOULD NOT LATCH.

THE REAR DOOR LATCH ON THE DRIVER'S SIDE SUDDENLY FAILED WITH THE DOOR FLYING OPEN. THE DOOR WILL NOT LATCH. THE LATCH IS MADE OF PLASTIC. THIS IS AN EXTREME SAFETY HAZARD AND IT IS JUST A MATTER OF TIME UNTIL SOMEONE FALLS OUT OF A MOVING VEHICLE AND IS KILLED OR INJURED. FORD HAS ALREADY RECALLED THE FIESTA AND OTHER MODEL(S) FOR THE SAME FAILURE. I CALLED FORD AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THE FAILURE. THEY DID SAY THAT THEY WERE AWARE OF A LARGE NUMBER OF FAILURES BUT WOULD NOT ISSUE A RECALL.

PASSENGER SIDE FRONT DOOR LATCH ASSEMBLY BROKE CAUSING THE DOOR TO SWING OPEN WHILE DRIVING. THIS OCCURRED WHILE DRIVING THROUGH A PARKING LOT AT THE MALL AND MY WIFE ALMOST FELL OUT OF THE CAR. NOT ONLY WAS SHE FORCED TO CATCH HERSELF AND THE DOOR FROM FLYING OPEN BUT NOW I AM FORCED TO USE A RATCHET STRAP TO HOLD THE DOOR CLOSED AS THE LOCAL FORD DEALER STATED THEY ARE STILL WAITING TO GET THE PART BUT HAVE NO IDEA WHEN.

VEHICLE HAS BEEN IN FOR SERVICE 6 TIMES FOR THE SAME TRANSMISSION ISSUES: DRAGGING, BUCKING, LOSS OF ACCELERATION. I HAD A CLUTCH REPLACED ON NOV. 4TH AND AFTER ONLY DRIVING 100 MILES I LOST ALL TRANSMISSION POWER TO THE CAR AND WAS STRANDED ROADSIDE. THE FORD DEALER SERVICE MANAGER SAID FORD IS AWARE OF THE ISSUES AND NONE OF THE REPAIRS WILL CORRECT THE PROBLEM.THE WARRANTY IS ONLY EXTENDED UNTIL 100,000 MILES AND THEN OUT OF POCKET WILL OCCUR. THE CAR IS UNSAFE AND JUST STOPS IN THE MIDDLE OF DRIVING. FORD JUST MAKES THE SANE FIXES AND STATES THE CAR IS SUPPOSE TO DRIVE THIS WAY. CARS JUST DON'T STOP RUNNING MID ACCELERATION AND JERK SO HARD THE CAR BUCKS.

PURCHASED VEHICLE 6 MONTHS AGO FROM AUTO NATION FORD UNION CITY, GA. FIRST THERE WAS A PROBLEM WITH TIRE, THEN THERE IS A PROBLEM WITH " BRAKE LAMP" THEN THERE IS A MAJOR PROBLEM WITH " TRANSMISSION MALFUNCTION". CAR WOULD NOT ACCELERATE AND STOPPED IN MID TRAFFIC. AUTO NATION "SAID" THEY REPAIRED AS A RESULT OF RECALL, BUT I DROVE THE CAR 8 HOURS AFTER I PICKED IT UP FROM AUTO NATION AND CAR STILL HAVING THE SAME " TRANSMISSION MALFUNCTION" PROBLEM, I COULD NOT ACCELERATE, AND CAR STOPPED ON HIGHWAY. IN ADDITION, THE " BRAKE LAMP" MESSAGE ALSO FLASHED ON THE DASH. I TOOK CAR BACK TO THE DEALER WHERE IT REMAINS WITH AUTO NATION FORD, UNION CITY, GA. THE CAR IS UNSAFE TO DRIVE. FURTHERMORE, PLEASE INVESTIGATE THE DISHONEST SERVICE AND SALES PRACTICES AT THIS DEALERSHIP

WHILE LEAVING HOME FOR WORK DURING THE MORNING OF NOVEMBER, 5TH, 2015, THE 2012 FORD FOCUS WOULD NOT TURN LEFT OR RIGHT WHEN BACKING OUT OF THE DRIVEWAY. LATER IN THE DAY, THE CAR STOPPED TWICE IN THE MIDDLE OF TRAFFIC. THE STEERING GOES AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL LEFT OR RIGHT. IT WAS TAKEN TO THE LOCAL DELEARSHIP (SUPREME FORD) AND THEY QUOTED $1905.51 TO REPLACE THE ELECTRIC STEERING RACK. THAT'S NOT INCLUDING THE $108 UPFRONT PAYMENT FOR DIAGNOSING THE PROBLEM. FORD NEEDS TO RECALL THIS MODEL AS I'M NOW RESEARCHING LOTS OF CONSUMERS HAVING THE SAME ISSUE. ARE THEY WAITING FOR SOMEONE TO SERIOUSLY INJURY THEMSELF? THIS IS VERY SCARY TO HAVE EXPERIENCED. SOMETHING MUST BE DONE. IT'S NOT RIGHT FOR THE CONSUMER TO PAY FOR A MANFACTURING DEFECT IN FORD'S ELECTRONIC POWER ASSISTED STEERING (EPAS) THAT THEY WON'T RECOGNIZE AS A PROBLEM. DON'T OUR LIVES MATTER????

DRIVERS SIDE REAR DOOR NO LONGER LATCHES, FORD DEALER QUOTED $430 TO REPAIR. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED BY FORD. WE MANAGED TO GET THE DOOR TO LATCH BY CLAMMING THE DOOR, FORTUNATELY IT HAS NOT POPPED OPEN WHILE PARKED OR IN MOTION.