2013 Ford Focus Brakes Problems

This vehicle was brought into jiffy lube and we inspected the vehicle. We noticed rust on the passenger rear of the car and we looked at the brakes on the passenger rear and there is little to almost no rotor left maybe a fingernail thin and it is not attached to the wheel anymore it has been cut from it and now is hanging on by what’s left of the brake pad. We gave him almost more than half off of what we can do to get it fixed and give the oil change what he came in for for free but declined and just wanted the oil change. I was scared for him to leave the shop because it is unsafe and endangering me and other people that are on the road around this area. But the customer did not seem to care how dangerous it could actually be on the road and didn’t seem like he was in any rush to get it fixed as well.

EL VEHCULO EMPESO A JOLONEARSE EN CARRETERA Y FUE PERDIENDO LA FUERZA Y A OTRO DA YA NO AGARRO LA REVERSA Y PARA ENFRENTE VELOSIDAD QUE AGARRABA ERA A 5

I WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE STARTED LAGGING AND THE RPM WAS GOING UP TO 60. STOP AT RED LIGHT THE PASSENGER SIDE FRONT WHEEL CAUGHT A FIRE. BRAKE CALIBER LOCKED

THE CAR ROLLED DOWN OUR DRIVEWAY WHILE PARKED WITH PARKING BREAK ON. THERE WERE NO KEYS IN THE CAR. WE WERE IN THE HOUSE WHEN IT HAPPENED.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH IN AN ICE STORM, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT THE CONTACT CRASHED INTO THE MEDIAN AND ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED HOWEVER. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. UPDATED 04/17/17 LJ *CN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A REAR BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,500. THE VIN WAS NOT AVAILABLE. MA 08/11/15 UPDATED 10/26/2017*CN

I WAS TRAVELING A LOCAL HIGHWAY, 195 EAST, AND OVER A BRIDGE WHEN THE TWO VEHICLES IN FRONT OF ME HIT THEIR BRAKES AND STARTED TO SPIN OUT - THE ROADS HAD APPEARED WET, BUT THE BRIDGE HAD BECOME ICY AND A VEHICLE IN FRONT OF THEM HAD ALREADY SPUN OUT. I WAS APPROXIMATELY 6 CAR LENGTHS BEHIND THE VEHICLE IN FRONT OF ME, BUT WHEN I STOOD ON THE BRAKE NOTHING HAPPENED AND I SLID INTO THE BACK OF THE VEHICLE IN FRONT OF ME AND WAS ULTIMATELY REAR ENDED. THE ANTI-LOCK BRAKES DID NOT ENGAGE, DESPITE THERE BEING NO TRACTION ON THE ICY ROADS AND FULL PRESSURE BEING APPLIED TO THE BRAKES. I'VE LIVED IN COLD WEATHER CLIMATES MY WHOLE LIFE, DRIVING IN SIMILAR CONDITIONS, AND HAVE HAD ANTI-LOCK BRAKES ENGAGE. THEY SHOULD HAVE IN THIS INCIDENCE, NO QUESTION. THE VEHICLE IS AWAITING REPAIRS, BUT I FEEL UNSAFE DRIVING IT AGAIN. IT WAS ALSO RECENTLY RECALLED FOR AN ISSUE WITH THE TRANSMISSION, REQUIRING THE CLUTCH TO BE FULLY REPLACED. *TR

AN ENTERPRISE BRANCH PUT ME IN A DEFECTIVE RENTAL. THE BRAKES WERE BAD. THE ENTERPRISE EMPLOYEE WHO PUT GAS IN IT ADVISED THE BRANCH MANAGER THERE WAS A PROBLEM BUT HE PUT ME IN THE CAR ANYWAY. I HAVE TRIED FOR A WEEK TO GET A REGIONAL MANAGER TO RETURN MY CALL. THERE WERE TWO COMMENTS MADE BY INDIVIDUALS INVOLVED WITH THE DEALERSHIP THAT LEAD ME TO BELIEVE THIS HAS HAPPENED BEFORE. I DON'T CARE ABOUT A REFUND. I WANT A CORRECTIVE ACTION PLAN THAT CAN BE MONITORED TO ENSURE NO ONE IS PUT IN THAT POSITION AGAIN. THE SECOND VEHICLE'S ENGINE MAINTENANCE WAS DUE. *TR

2013 FORD FOCUS RECALL....UPDATED 02/12/15*BF THE CONSUMER WAS INFORMED ON OCTOBER 13, 2014, THE RECALL COULD NOT BE PERFORMED, BECAUSE THE VEHICLE HAD NOT REACHED 10,000 MILES. IN DECEMBER 2014, THE CONSUMERS WIFE WAS PARKING THE VEHICLE, WHEN SUDDENLY THE BRAKES WHICH CAUSED HER TO JUMP THE CURB AND HIT A TRUCK. *JB