2014 Ford Focus Complaint Log

THE TRANSMISSION CAUSES THE CAR TO SHUDDER AND JERK ON ACCELERATION, AND HAS CAUSED A MISS-SHIFT WHILE TURNING LEFT, SHIFTING INTO A HIGH GEAR AND STALLING IN ON COMING TRAFFIC MULTIPLE TIMES. THE TRANSMISSION HAS BEEN REPLACED TWICE, WITH THE SAME FAULTY DESIGN, AND IS FAILING A THIRD TIME WITH 50,000 MILES. CAR WAS BOUGHT BRAND NEW

SINCE I PURCHASED THE VEHICLE (NEW), I HAVE HAD PROBLEMS WITH THE ENGINE. I HAVE TAKEN IT TO BE REPAIRED TO AN AUTHORIZED FORD DEAL DURING THE 3 YEARS I HAVE OWNED IT - ONCE, THEY REPLACED/REBUILT THE CLUTCH, TWICE FOR UPDATES TO THE COMPUTER, AND A SEPARATE TIME FOR THE TIRES AND WHEEL WELL (THE DEALERSHIP SAID SOME OF THE PROBLEMS WERE CAUSED BY UNEVENNESS IN TIRES, THE WHEEL WELL ALSO NEEDED REPAIR AFTER MY TIRES WERE ROTATED). THE CAR CONSISTENTLY STRUGGLES TO ACCELERATE AFTER COMING TO STOP, SUCH AS AT A YIELD, MERGE, STOP SIGN, STOP LIGHTS, OR FROM SLOWING DOWN. IT SHAKES, JERKS, STUTTERS, MAKES A CREAKING METAL SOUND, AND MOST CONCERNING, STALLS. I HAVE BEEN TOLD BY THE DEALERSHIP THE VEHICLE NEEDS TO LEARN MY DRIVING STYLE, HOWEVER, THREE YEARS IS AN UNACCEPTABLE AMOUNT OF TIME. I TAKE THE CAR TO THE DEALERSHIP FOR ALL MAINTENANCE. I HAVE MY OIL CHANGED AND TIRES ROTATED REGULARLY, IN ADDITION TO THE INSPECTION DONE BY THE DEALERSHIP AT THAT TIME. WHEN I PRESS ON THE GAS FROM A SLOWED OR STOPPED POSITION, THE CAR SHOULD ACCELERATE, BUT IT STALLS. IT CONSISTENTLY STALLS EVERY TIME I DRIVE IT. THIS IS NOT SAFE, ESPECIALLY SINCE THIS IS A BRAND NEW CAR. I HAVE CONTINUED TAKING IT FOR REPAIRS TO A FORD AUTHORIZED DEALERSHIP ONLY, LEAVING THE VEHICLE FOR DAYS AT A TIME, AND THE PROBLEM HAS NOT BEEN RESOLVED. ADDITIONALLY, THE MILEAGE I GET WITH THE CAR IS LOWER THAN EXPECTED AND A FORD EMPLOYEE ASSERTED TO ME IT IS DUE TO THE ENGINE ISSUES.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUTTERED WHEN THE BRAKE PEDAL WAS RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 73,500.

TRANSMISSION SHUDDERS WHILE CHANGING GEARS. HAD BOMMARITO FORD DEALERSHIP IN HAZELWOOD, MO INSPECT ON 12/7/2016. WAS TOLD THE CLUTCH NEEDS REPLACEMENT. THE CAR HAS 19,674 MILES WHEN INSPECTED. CLUTCH IS BACKED ORDER AND THE CAR HAS NOT BEEN FIXED.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED THE WIRING HARNESS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

I BOUGHT THIS CAR USED IN DECEMBER 2015. IT HAS BEEN IN THE SHOP TWICE SINCE I BOUGHT IT . IT SHUDDERS WHEN TAKING OFF AND GOING UP A HILL. IT ALSO ROLLS BACKWARD BY ITSELF. IT IS DEFINITELY UNSAFE TO DRIVE. I BOUGHT ADDITIONAL WARRANTY WITH IT. I WAS JUST INFORMED WHEN I PICKED IT UP AFTER BEING REPAIRED THE LAST TIME THAT FORD FOCUS HAS A JUNK TRANSMISSION AND WILL GOT OUT AGAIN. I REALIZE THAT IT IS NOT COVERED UNDER THE LEMON LAW BECAUSE IT WAS PURCHASED USED BUT THE MAIN CONCERN IS THE SAFETY. IT ROLLED BACKWARDS ON A SLIGHT HILL EVEN THOUGH I HAD MY FOOT ON THE BRAKE. IT WAS A CITY STREET. LUCKILY, THE PERSON BEHIND ME WAS NOT TOO CLOSE AND THE I HAD STOPPED A LITTLE WAYS FROM THE PERSON IN FRONT OF ME, BECAUSE I HAD TO GAS IT TO GET IT TO QUIT ROLLING BACKWARDS.

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INVOLVED IN A FOUR VEHICLE COLLISION, AIRBAGS DID NOT DEPLOY. *SMD

2015 NOT EVEN A YEAR OLD HAD CLUTCH REPLACED DUE TO CAR SHUDDERING AND FAILED CLUTCH SHUDDER TEST. NOT EVEN A YEAR LATER, DOING IT AGAIN AND FORD IS TELLING ME THERE IS NO WARRANTY, IT IS OUT OF THE 60,000 MILE WARRANTY THAT CAME WITH THE CAR. THEY WANT ME TO PAY $1100 OUT OF POCKET TO REPLACE A NEW CLUTCH DUE TO SHEDDER TEST FAILING AGAIN. THIS IS RIDICULOUS WHEN THEY KNOW A PROBLEM EXISTS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE IN LOWER GEARS, IT SUDDENLY BEGAN TO SHAKE AND VIBRATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CORWIN FORD OF SPRINGFIELD (3241 S. GLENSTONE AVE, SPRINGFIELD, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE POWER TRAIN WAS PREVIOUSLY REPAIRED IN 2016 AND THE CLUTCH AND CONTROL MODULE WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 14,000.

JERKING, SHUTTERING TRANSMISSION FROM STANDSTILL... SINCE I PURCHASED THE VEHICLE NEW.

TRANSMISSION BEGAN SHUDDERING DURING TAKE-OFF AND WHILE DRIVING. BASICALLY, THE CLUTCHES ARE SLIPPING CAUSING THE CAR TO SHUDDER, OR IN SOME CASES NOT MOVE AT ALL, EVEN THOUGH IN GEAR. AFTER RESEARCHING, LEARNED ABOUT A MASSIVE ISSUE THAT FORD WAS AWARE OF, BUT SOMEONE MY VEHICLE FALLS JUST OUTSIDE OF EXTENDED WARRANTY ISSUED BY FORD, EVEN THOUGH EVERY TRANSMISSION OF THIS MODEL IS DEFECTIVE WITH A MANUFACTURING DEFECT. PAID $1400 FOR CLUTCH PACK REPAIR. HAD SAME REPAIR DONE, UNDER SERVICE WARRANTY 10,000 MILES AND EXACTLY 1 YEAR LATER. HAD SAME REPAIR DONE ANOTHER YEAR LATER, EXCEPT NO LONGER UNDER REPAIR WARRANTY, SO HAD TO PAY ANOTHER $1400. ACCORDING TO FORD SERVICE TECHNICIANS, THIS ISSUE REALLY IS NOT FIXABLE. THEY CAN ONLY REPLACE PARTS, WHICH IS A BAND-AID UNTIL THE EXACT SAME ISSUE HAPPENS AGAIN, WHICH IS FLUID LEAKINGG PAST SEALS AND RUINING THE CLUTCHES. UNFIXABLE, ONLY TEMP PATCH. SO, EVEN THOUGH FORD KNEW THIS TRANSMISSION HAD AN ISSUE BEFORE THE PUT IT INTO PRODUCTION, I NOW HAVE TO PAY $1400 EVERY TWO YEARS FOREVER, TO CONTINUE REPAIRING THEIR FLAW, HAVE A VEHICLE WITH DECREASED TRADE VALUE THAT I CAN'T GET RID OF. THESE CARS ARE ENTRY LEVEL. THE OWNERS OF THESE VEHICLES CAN'T AFFORD TO FUND FORD'S CORPORATE GREED. HOW DARE THEM LOOK THE OTHER WAY AND NOT TAKE RESPONSIBILITY FOR DESIGN FLAWS THAT THEIR OWN ENGINEERS WARNED THEM ABOUT. THE EXTENDED WARRANTY ONLY APPLIED TO A SMALL SUBSET OF THE AFFECTED VEHICLES. THE PREVIOUS CLASS ACTION LAWSUIT WAS A JOKE THAT ONLY PROVIDES RELIEF AFTER MANY THOUSANDS ARE SPENT ON REPAIRS. BASICALLY THE LAW FIRM GOT RICH AND THE AFFECTED CONSUMER GOT A JELLY-OF-THE-MONTH CLUB CERTIFICATE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO BUCKLE THE PASSENGER SIDE SEAT BELT, THE SEAT BELT WOULD NOT RETRACT AND LOCK INTO A SECURED POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

WHEN MAKING A LEFT ENGINE WOULD HESITATE FOR 3-4 SECONDS AND NOT ALLOW TRANSMISSION TO ENGAGE.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 AND 16V698000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/14/17*LJ

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. ALSO, THE PCM/TCM CLUTCH NEEDED TO BE RE-LEARNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 27,300.

FROM THE FIRST WEEK I HAD THE CAR SOMETHING HAS BEEN WRONG WITH THE TRANSMISSION. IT JERKS AND DOESN'T ACCELERATE LIKE IT SHOULD, MAKES A HORRIBLE CRUNCHING SOUND. SEVERAL TIMES I HAVE BEEN IN THE TURNING LANE AND HAD AMPLE ROOM TO TURN BEFORE A CAR GOT TO ME BUT THE CAR JERKS AND STALLS SO THAT I HAVE ALMOST BEEN HIT BECAUSE IT HAS NO POWER. THE DEALER HAD THE CAR FOR A WEEK, SAID THEY "COULDN'T REPLICATE" WHAT I REPORTED. IT DOESN'T DO IT EVERY TIME BUT IF THEY REALLY DROVE IT FOR A WEEK, IT WOULD HAPPEN. EVERYONE WHO EVER RIDES IN THE CAR WITH ME ASKS WHY IT CHUGS LIKE IT DOES. I'M GOING TO GET INTO A WRECK ONE DAY BECAUSE I SHOULD HAVE PLENTY OF TIME TO MAKE MY TURN BUT THE CAR STALLS AND CHUGS SO MUCH THAT IT TAKES MUCH LONGER THAN IT SHOULD TO GET SAFELY INTO WHERE I AM TURNING. IT MAKES ME PICK A DATE BELOW, BUT THIS IS A SEVERAL TIMES A WEEK FOR 3 YEARS OCCURRENCE.

WHILE BRAKING, THE "STOP SAFELY NOW" MESSAGE APPEARS AND ONCE STOPPED, THE CAR LOSES ALL MOTIVE POWER. OCCURRED FIRST IN NOV 2015 AND DEALER REPLACED WIRING HARNESS. PROBLEM RECURRED IN OCT. 2016 AND DEALER PERFORMED RECALL TSB. PROBLEM RECURRED A 3RD TIME IN NOV 2016 AND DEALER WAS ABLE TO REPLICATE FAILURE WHILE IN FOR SERVICE. "REPAIR" IMPLEMENTED DID NOT RESOLVE THE PROBLEM AS THE CAR HAD 4TH INCIDENT WHILE DRIVING OFF THE DEALER LOT. DEALER CURRENTLY HAS THE CAR AND IS IN COMMUNICATION WITH FORD.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER GOING THROUGH A BUMP ON A RESIDENTIAL STREET AT 30 MPH THE STEERING BECAME VERY DIFFICULT TO CONTROL THE CAR. I WAS LESS THAN ONE MILE FROM HOME AND MANAGED WITH GREAT DIFFICULTY TO MAKE IT TO MY HOME. COMPLETE STEERING FAILURE, THERE IS NO WAY TO DRIVE THE CAR. VERY GLAD IT WAS ME DRIVING AND NOT MY DAUGHTER AS THIS HAPPENED IN A CURVE. THE CAR HAS 43,000 MILES ON IT. OVER 600 COMPLAINTS ABOUT THIS ELECTRONIC POWER STEERING SYSTEM AND SINCE IT IS OUT OF WARRANTY THE REPAIRS ARE EXPECTED TO BE AT LEAST $2,000. WHAT IS NHTSA DOING ABOUT THIS PROBLEM. IT IS PRETTY OBVIOUS TO ME THERE IS A PROBLEM AND AN EMERGENCY RECALL NEEDS TO BE ISSUED. FORD AND IT'S LOCAL DEALERS ARE UNWILLING TO ADDRESS THE PROBLEM. WHAT'S GOING TO TAKE NHTSA! TO GET THIS PROBLEM FIXED.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING 75 MPH ON THE HIGHWAY. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000. UPDATED 02/07/2017*CT CONSUMER STATE VEHICLE IS STILL STALLING AT TIMES. UPDATED 7/13/18*JB *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOORS FAILED TO UNLOCK MANUALLY AND WITH THE KEY FOB. THE MANUAL KEY ONLY OPENED THE DRIVER DOOR AND NOT THE PASSENGER DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,248.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,858.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 12 MPH, THE CONTACT PAYING ATTENTION TO 3 PEDESTRIANS, A MOTHER AND 2 YOUNG CHILDREN, WHEN A VEHICLE CAME OUT OF NOWHERE CAUSING HER TO CRASH INTO THE SIDE OF THE VEHICLE. THE STEERING WHEEL AIRBAG FAILED TO DEPLOY BUT THE KNEE BOLSTER AIRBAG DID DEPLOY AND THE SEATBELT TENSIONER ACTIVATED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT BREAST CAUSED BY THE PRESSURE OF THE SEAT BELT THAT RETRACTED DURING THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GATE COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. *SM

AT 37,000 MILES EXPERIENCED INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT. THE TRANSMISSION CONTROL MODULE (TCM) REQUIRED REPLACEMENT, BUT ALSO DIRECTLY EFFECTED THE WEARING OUT OF THE TRANSMISSION CLUTCH ASSEMBLE. THE VEHICLE EXHIBITED UNSAFE SYMPTOMS OF INTERMITTENT LOSS OF TRANSMISSION POWER/ ENGAGEMENT WHILE DRIVING, AT START FROM A LIGHT, PULLING OUT INTO ROADWAY. THE TWO PARTS WERE REPLACED AT THAT TIME BY A FORD DEALER. NOW, AT 64,000 MILES THE PROBLEM IS REOCCURRING. THE VEHICLE WAS TAKEN ONCE AGAIN TO A FORD DEALER AND A CLAIM TO FORD MOTOR COMPANY HAD TO BE INITIATED BY THE DEALER FOR PARTIAL COVERAGE. A $300 DEPOSIT HAD TO BE PAID TOWARD THE $1,700 REPAIR BILL. IN OUR HOUSEHOLD WE ALSO HAVE A 2013 FORD FOCUS THAT HAD TO BE REPAIRED THREE TIMES NOW AT APPROX. 75,000 MILES. (REPORTED SEPARATELY). THESE ISSUES ARE WELL KNOWN AND DOCUMENTED, HOWEVER, THE LEMON LAW OR NHTSA HAS DONE NOTHING TO HELP THE CONSUMER WITH MAKING FORD LIABLE FOR THE FULL COVERAGE OF THE TRANSMISSION CLUTCH ASSEMBLY THAT IS DIRECTLY DAMAGED AND WORE OUT BECAUSE OF THE TCM DEFECT. FORD HAS ONLY EXTENDED A WARRANTY ON THE TCM, WHICH IS A VERY INEXPENSIVE PART OF THE PROBLEM.

I PURCHASED THIS FOCUS IN SEPTEMBER OF 2013. LITTLE DID I REALIZE THAT THIS WAS PROBABLY ONE OF THE WORST MISTAKES I MADE IN MY LIFE THUS FAR. I DIDN'T EVEN HAVE THE CAR 3 MONTHS BEFORE THE TRANSMISSION ISSUE STARTED HAPPENING. I DON'T DRIVE ERRATIC OR AGGRESSIVE I HAVE TAKEN THE CAR TO THE DEALERSHIP 12 TIMES FOR THE SAME ISSUE SINCE I HAVE BOUGHT IT, TO THE POINT THAT I HAVE MADE FRIENDS WITH SOME OF THE GUYS THERE. THE CLUTCH HAS BEEN REPLACED 4 TIMES AND THE MODULE HAS BEEN REPROGRAMMED AND EVERYTHING THAT FORD CLAIMS WILL "FIX" THE ISSUE. IT HAS NOT BEEN FIXED, THE MOST RECENT TIME I TOOK THE CAR TO FIX IT I COULDN'T ACCELERATE ONTO THE HIGHWAY BECAUSE THE GEARS WOULDN'T GRAB AFTER SECOND, THEN THE CAR STALLED AND THE ENGINE SHUT OFF, SO I HAD TO NURSE THE CAR TO THE SIDE OF THE ROAD AND RESTART IT AND I FINALLY MADE IT TO THE DEALERSHIP. I CALLED FORD, AND THE BAD THING IS, IS THAT THEY KNOW THAT THIS PROBLEM EXISTS THEY JUST DON'T WANT TO DO ANYTHING BECAUSE THEY KNOW THAT THEY WILL LOSE MONEY. I FINALLY SPOKE TO A REP AT FORD THAT DIRECTED ME TOWARDS THE BBB BECAUSE SHE FOUND OUT THAT I WAS IN THE MILITARY, SAYING THAT THE MILITARY MEMBERS SHOULDN'T HAVE TO DEAL WITH THINGS LIKE THIS BECAUSE WE DO SO MUCH FOR THE COUNTRY. I HAVE CONTACTED THE BBB AND THEY FINALLY SAID THAT THEY WILL HAVE A RESOLUTION WITHIN 14 DAYS FROM YESTERDAY. AND WHAT IS REALLY ALARMING IS THAT THE ONLY REASON I FOUND OUT ABOUT THE BBB OPTION IS BECAUSE OF MY MILITARY SERVICE. IT IS RIDICULOUS BECAUSE I KNOW THIS ISSUE IS NATIONWIDE AND FORD WANTS NOTHING TO DO WITH IT. IT IS SAD TO SAY LIKE WITH THE ISSUE THAT TOYOTA HAD WITH THEIR CARS IS THAT SOMEONE HAS TO DIE AND SUE FORD BEFORE THIS ISSUE WILL GET RESOLVED, UNLESS YOU WANT TO TAKE DIRECT ACTION AGAINST FORD.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO DICK SMITH FORD OF COLUMBIA (LOCATED AT 7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

REAR WINDOW BLEW OUT WHILE DRIVING 45MPH OUTSIDE TEMPERATURE WAS 35 DEGREES .THIS HAPPENED 2 MILES FROM HOME RESIDENCE.SO WITHIN 4 MINUTES OF DRIVING

ON ACCELLERATION THE VEHICLE SHUTTERS AND RUMBLES AND DOESN'T "GO". I DON'T HAVE THE GAS MILEAGE FOR THIS VEHICLE THAT WAS ADVERTISED AS THIS RUMBLING AND SHUTTERING STALLS THE MOVEMENT AND CREATED A SORT OF PUSH BACK AND CAUSES THE RPM'S TO SKIP AND JUMP. IT HAPPENS SO MUCH AT TIMES I CAN'T SEEM TO MOVE THE CAR AND I WORRY THAT I WILL BE STALLED DURING AN INTERSECTION OR ATTEMPT TO GET OUT OF TRAFFIC FLOW. MY CAR HAS 42,000 MILES AT THIS POINT. IT HAPPENS EVERY TIME I DRIVE AND EVERY TIME THE CAR SHIFTS FROM 1ST TO 2ND GEARS. I HAVE A "POWER TRANSMISSION".

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

12,771 MILES, STARTER REPLACED. 14,207 MILES, FUEL PUMP REPLACED. 18,249 MILES FUEL PUMP REPLACED AND TRANSMISSION CONTROL MODULE REPROGRAM FOR FAILURE. 19,999 MILES REPLACE CLUTCH AND STARTER MOTOR ASSEMBLY. ABOUT 24,000 MILES, CAR NO START, BATTERY REPLACED "BAD BATTERY". 29,975 MILES CAR NO START, JUMPED TO START. 31,500 MILES NO START, BATTERY REPLACED "BAD BATTERY". APPROX 32,750 MILES, REPLACE CLUTCH AND WHATEVER ELSE THEY MAY FIND. THIS CAR STUTTERS IN FIRST GEAR (AUTOMATIC TRANSMISSION) WHEN IT WAS PURCHASED IT WAS FINE AND THEN A MONTH LATER IT STARTED TO SHAKE AND STUTTER ON ACCELERATION FROM A STOP, WHETHER IN TRAFFIC OR IN THE DRIVEWAY. FORD TOLD US THAT IT WAS A "SMART TRANSMISSION" AND THAT IT HAD TO GET USED TO TWO PEOPLE DRIVING THE CAR ALTHOUGH I AM THE PRIMARY DRIVER. NEW "CLUTCH PAC" ONLY TEMPORARILY SOLVES THE PROBLEM AND THEN IT STARTS ALL OVER AGAIN AFTER A MONTH OR SO. WE HAVE ALSO HAD A NO STARTING ISSUE. WE RECEIVED A LETTER FROM FORD ABOUT IT, BUT THEY CANT SEEM TO HELP AND WONT REPLACE TCM BECAUSE THEY SAY THE DEALERS CAN'T SHOW THE PART IS MALFUNCTIONING. *TR

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD NO POWER, IT JERKED AND SLIPPED UPON TAKE OFF. WHEN DRIVING UP A HILL, THE VEHICLE WENT VERY SLOW. *JB

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO HESITATE BEFORE ACCELERATING. THE DEALER DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

TRANSMISSION: THE VEHICLE HAS BEEN STUTTERING AND THEN UNEXPECTEDLY JUMPING FORWARD WHEN PRESSING THE ACCELERATOR SINCE ABOUT 1,500 MILES. IT'S BEEN GETTING CONTINUOUSLY WORSE SINCE. THE FIRST INCIDENT THAT TRULY ENDANGERED MY SAFETY WAS WHEN I WAS PULLING OUT FROM A 3-WAY STOP, IT ALMOST STALLED IN FRONT OF INCOMING TRAFFIC, THEN SUDDENLY PROPELLED FORWARD INTO A GAS STATION CURB & BLEW OUT MY TIRE. THE SECOND INCIDENT, WHICH IS WHY I'M FILING THIS REPORT, WAS WITH MY 2 DAUGHTERS IN THE CAR, LEAVING A STOP LIGHT AT A HIGHWAY INTERSECTION. IT WAS RAINING, AND I WAS TRYING TO GET UP TO THE 55MPH SPEED LIMIT BUT THE CAR KEPT CHUGGING AND STUTTERING. OTHER VEHICLES WERE GOING AROUND ME AS MY SPEED SLOWLY CLIMBED, & AT ALMOST 50 MPH THE CAR SUDDENLY ACCELERATED AND, DESPITE TAPPING MY BRAKES, CONTINUED TO DO SO UNTIL IT HIT 65 MPH. I WAS SURROUNDED BY OTHER VEHICLES, AND PRESSED THE BRAKE HARDER TO AVOID HITTING THE LINE OF CARS IN FRONT OF ME, TO THE LEFT OF ME, OR HAVING TO SWERVE INTO THE DITCH ON MY RIGHT AT THIS HIGH RATE OF SPEED, BECAUSE TAPPING THE BRAKES CAUTIOUSLY WAS HAVING EFFECT ON THE CARS ACCELERATION. WHEN IT STOPPED QUICKLY ACCELERATING, IT CONTINUED TO STUTTER, BUT SEEMED TO LEVEL OFF AT MY CHOSEN SPEED. SINCE THEN, ITS CONTINUED TO STUTTER AND CHUG AND JUMP FORWARD ALMOST EVERY TIME I ACCELERATE, WHETHER FROM A COMPLETE STOP OR TO GO FASTER THAN MY CURRENT SPEED. IT'S TERRIFYING.

ANY TIME I AM STOPPED AND START GOING MY CAR SHUTTERS AND JERKS BEFORE IT FINALLY CATCHES GEAR. WHEN I HIT THE GAS IT TAKES ABOUT 5-10 SECONDS BEFORE MY CAR WILL FINALLY START GOING. FORD SAYS THIS IS NORMAL WITH THIS TYPE OF CLUTCH AND KEEPS BLOWING ME OFF

IN THE CITY AFTER STOPPING AT LIGHT AND STARTING TO DRIVE CAR SHUDDERS, VIBRATES AND TIRES FEEL LIKE THEY ARE NOT ROTATING. WHICH THE CAR BEHIND ME TO STEP ON HIS BRAKES TO AVOID HITTING ME. ONCE I GET PASS THE "SHUDDER, VIBRATE AND JERKING THE CAR DRIVES O.K. I HAVE BEEN TOLD IT IS THE TRANSMISSION. I ALSO HAD THE CAR JERK FORWARD WITH INCREASE SPEED WITHOUT ME INCREASING MY SPEED.

MY CAR HAS A MIND OF ITS OWN. I HAVE COMPLAINED TO FORD MANY TIMES REGARDING THE CAR JUMPING SINCE THE DAY I BOUGHT IT. I HAVE BEEN TOLD " OH, ITS THE WAY IT WAS MADE." MY CAR COMPLETELY STOPPED ON ME BEFORE WHILE I WAS DRIVING WITH MY KIDS IN IT. I TOOK MY CAR BACK TO THE DEALER RIGHT THEN AND THEY REPROGRAM IT AND TOLD ME IT WAS FINE. I TOOK MY CAR BACK FOR THE BATTERY GOING TO COMPLETELY DEAD WITH A BRAND NEW CAR. TODAY AS I'M PICKING UP MY KIDS MY CHECK ENGINE LIGHT CAME ON. I TOOK MY KIDS HOME AND CALLED MY DAD AND WAS ADVISED TO GET A DIAGNOSIS TEST RAN ON MY CAR. TO MY SURPRISE MY CAR IS GETTING A ERROR CODE P090C? THIS IS AN ELECTRIC PROBLEM THAT IT SEEMS THAT MILLION OF DRIVERS HAVE GOTTEN THAT INVOLVES THE CLUTCH ACTUATOR LOW CIRCUIT. WHY DID I NOT RECEIVE A RECALL FOR THIS? I NEED SOME ANSWERS NOW BECAUSE THIS CAR HAS STOP BEFORE WITH MY CHILDREN WITH ME AND I WILL NOT DIE BECAUSE OF FORD. I NEED THIS ISSUE FIXED. *TR

The contact owns a 2014 Ford Focus. The contact stated that the vehicle was shaking and shuddering while accelerating. The contact stated that there was a rattling sound coming from the vehicle while attempting to accelerate. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the clutch had failed and needed to be replaced. The vehicle was repaired. The failure persisted and the vehicle was returned to the dealer who diagnosed the same failure. The clutch was replaced a total of three times. The failure was persistent. The contact was informed that the clutch needed to be replaced; however, the vehicle was not repaired due to the vehicle no longer being under warranty. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 34,720.

OUR FORD FOCUS HAS BEEN CHUGGING AND SLIPPING ON START FROM A STOP. FORD HAS REPLACED THE CLUTCH AND NOW 5 MONTHS LATER THE CLUTCH NEEDS T BE REPLACED AGAIN. FORD ISN'T HONORING THE EXTENDED POWER TRAIN . THIS IS A NONE DEFECT AND A REAL SAFETY ISSUE

I PURCHASED A CERTIFIED 2014 FORD FOCUS IN AUGUST 2015 WITH 48K MILES. DROVE IT LIKE TWO WEEKS WITHOUT ANY ISSUE, AFTERWARDS THIS TERRIBLE JERKING, GRINDING AND SHUDDER NOISE STARTED WHEN ACCELERATING FROM A STOP SIGN OR TRY TO SLOW DOWN AND ACCELERATE NEAR SPEED BUMPERS OR WHEN ACCELERATING WHILE GETTING A TURN. I TOOK IT TO THE DEALER. THEY DID A SOFTWARE UPDATE AND SAID IT NEEDS TO DRIVE 1000 MILES OR SO TO AUTOMATICALLY REPROGRAM THE TRANSMISSION'S COMPUTER BY UNDERSTANDING MY DRIVING PATTERNS. I FELT SOME IMPROVEMENT COMPARED TO HOW IT USED TO JERK WHILE CHANGING GEARS IN LOW GEARS. BUT STILL SHUDDER (OR GRINDING) NOISE CAN BE HEAR ONCE IN A WHILE WHEN ACCELERATING FROM A STOP OR DRIVING LOW SPEEDS AT SPEED BUMPS OR WHILE GETTING A 90 DEG TURN. MOST RECENTLY I FELT A MASSIVE JERKING AND GRINDING NOISE AGAIN DURING A COLD DAY WHEN TEMP BELOW 50F FOR THE FIRST TIME IN THE FALL THIS YEAR. THIS TIME IT IS PRETTY BAD AND I DON'T FEEL SAFE DRIVING SPECIALLY WHEN IT IS SNOWING...!! FORD NEED TO FIX THESE CARS ASAP ..!! *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE TRANSMISSION HESITATES WHEN STARTING UP, EXHIBITS A CLUNKING NOISE. LOSS OF POWER.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE IN PARK, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO CLOSE. THE CONTACT HAD TO FASTEN THE DOOR WITH A TWINE TO KEEP IT CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,261.

THIS IS THE SECOND FORD FOCUS I HAVE PURCHASED AND HAVE HAD PROBLEMS WITH MANUAL TRANSMISSION. I FEEL THE DEALER SHOULD OF TOLD ME THAT THE PROBLEM WAS NOT TAKEN CARE OF BEFORE SELLING ME ANOTHER VEHICLE THAT WAS STILL HAVING PROBLEMS. WHEN STARTING OUT AT A STOP SIGN THE CAR SHIMMIES, AND SPUTTERS BEFORE GETTING ANY POWER.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FOLLOWING MY LOW TIRE PRESSURE INDICATOR COMING ON, I NOTICED THE POWER STEERING ISSUE AS I WAS PULLING INTO A PARKING SPOT, AND MY STEERING WHEEL MADE A SQUEAKING OR WHINING SOUND. LATER, WHILE DRIVING ON A CITY STREET, AS I BEGAN TO MAKE A TURN, MY STEERING WHEEL STARTED HESITATING, AND MAKING A GEAR STRIPPING NOISE; THE STEERING COLUMN LOCKED UP AND WHEN I TRIED TO TURN THE WHEEL IT MADE A LOUD SQUEAKING SOUND. ALSO, MY TRANSMISSION SHUTTERS WHENEVER I ACCELERATE AND SLOW DOWN. THE TRANSMISSION ISSUE WAS INITIALLY REPAIRED VIA A SOFTWARE UPDATE BEFORE THE WARRANTY EXPIRED, BUT IT HAS SINCE STARTED TO MALFUNCTION AGAIN.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT SLOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE TURNING AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TIE ROD NEEDED TO BE REPLACED. PRIOR TO THE CRASH, THE CLUTCH WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the transmission overheating warning light was illuminated. The contact stated that several other unknown warning lights were illuminated. Additionally, the vehicle shuddered and hesitated while attempting to accelerate. The contact stated that the vehicle was taken to the dealer and the transmission control module was replaced. The contact stated that the check engine warning light was illuminated. The contact returned the vehicle to the dealer however, the mechanic was not able to successfully identify the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 25,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.