2014 Ford Focus Complaint Log

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH.I AM FIRST OWNER OF CAR AND THIS CLUTCH HAS BEEN REPLACED BEFORE. THIS IS A BAD PURCHASE THAT FORD SHOULD EITHER EXCHANGE OR REFUND FOR.

LOSES POWER DURING ACCELERATION FROM DEAD STOP OR ONTO FREEWAY, TRANSMISSION BUCKS AND DOES NOT ENGAGE FROM FIRST GEAR TO SECOND GEAR IN ALLEGED AUTOMATIC TRANSMISSION. SLIPS INTO NEUTRAL WHILE THE CAR IS IN MOTION. DEALERSHIP SAID THAT FORD IS AWARE OF THE PROBLEM, BUT HAS NO PLANS FOR A LONG TERM FIX.

AT AROUND 24,000 MILES OUR 2014 FOCUS TRANSMISSION STARTING SHUTTERING DURING TAKE-OFF, MOST NOTABLY BETWEEN 1ST AND 2ND GEAR. IT IS UNPREDICTABLE AND SOMETIMES DANGEROUSLY HESITANT TO GET GOING. YOU HAD BETTER HOPE THE DAY YOU REALLY NEED THE CAR TO MOVE IT DOES; BUT NOT SURGE UNEXPECTEDLY. THE MOST FRUSTRATING POINT IS FORD SAYS IT'S NORMAL. NORMAL! I HAVE DRIVEN CARS WITH AUTOMATIC AND MANUAL TRANSMISSIONS FOR OVER 35 YEARS NEVER, HAS THIS BEEN NORMAL!!! *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED ON ITS OWN AND DOWN SHIFTED SUDDENLY TO APPROXIMATELY 45 MPH. IN ADDITION, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE STALLED. A MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE SERVICED AND THE CLUTCH REPLACED. THE TRANSMISSION WAS SERVICED AND THE CLUTCH WAS REPLACED APPROXIMATELY THREE TIMES WITHIN A YEAR AND HALF TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

I PURCHASED A 2014 FORD FOCUS BACK ON APRIL 24, 2014. I TOOK MY CAR TO CROWN FORD SERVICE DEPARTMENT FOR THE SECOND TIME ON 9/02/14 TO BE SERVICE FOR SHUDDERING, LOSS OF POWER, PASSENGER WINDOW WOULDN'T LET DOWN, IT ROLLS BACKWARDS ON INCLINE WITH AUTOMATIC TRANSMISSION, AND HAS THIS GRINDING NOISE. FORD WAS SAYING THIS IS NORMAL, IF THIS IS THE NEW NORMAL, THEN I PASS ON PURCHASING A FORD. I FEEL THIS CAR IS NEEDING TO BE RECALL BEFORE THERE ARE MORE SERIOUS INJURIES. I AM 21 YEARS OLD AND I FEEL THIS CAR IS AN INCREASE RISK FOR A ACCIDENT. *TR

WHEN STARTING OFF FROM A STOP, WHEELS HAVE A JERKY AND SHUTTERY FEELING LIKE I TOOK OFF TOO FAST EVEN THOUGH I DON'T. ALSO, WHEN ACCELERATING THE RPM'S GO UP WAY TOO FAST AND COME DOWN SLOWLY. *TR

THERE IS A GRINDING NOISE AND SHUDDERING ISSUES WITH THE VEHICLE. THE CAR HAS VERY POOR ACCELERATION AT TIMES AS THE TRANSMISSION SEEMS TO SLIP. NOW AT 10,000 FORD IS GOING TO REPLACE THE CLUTCHES. HOWEVER, I AM STILL DRIVING THE CAR AS THE PARTS ARE BACK ORDERED SO I ASSUME THIS IS A COMMON ISSUE. *TR

THIS CAR IS JUST OVER A YEAR OLD. WE HAVE BEEN BACK TO THE DEALER FOUR TIMES TO REMEDY THE PROBLEM. THE PROBLEM PERSISTS. THE VEHICLE BUCKS, SHUTTERS AND LOOSES POWER WHILE TRYING TO ACCELERATE. WHILE ON THE MASS PIKE, THIS OCCURRED WHILE IN HEAVY TRAFFIC. (STOP AND GO). THE VEHICLE WAS ALMOST REAR ENDED AND THE VEHICLE ALMOST STRUCK THE CAR IN FRONT ON MANY OCCASIONS. THE HESITATION, THEN SUDDEN ACCELERATION IS NOT SAFE.

MY 2014 FORD FOCUS BEGAN SHUDDERING ALMOST IMMEDIATELY AFTER I BOUGHT IT, WHICH WAS MAY 2014. I TOOK IT TO MY FORD DEALER TO EXPLAIN. I WAS TOLD IT WASN'T A PROBLEM AND I SHOULD CONTINUE DRIVING IT. THE SHUDDERING CONTINUED. IT NORMALLY HAPPENS WHEN PULLING OUT FROM A STOPPED OR NEAR STOPPED POSITION, ON FLAT AND INCLINED SURFACES. I TOOK IT BACK TO THE FORD DEALER ONCE AGAIN. THEY SAID THEY ADJUSTED A FEW THINGS AND I WOULD BE FINE. TOOK IT BACK A 3RD TIME AND THEY SAID THEY HAD TO ORDER A NEW CLUTCH. SCHEDULED AN APPOINTMENT TO HAVE THAT DONE. IT WORKED FINE FOR A FEW MONTHS, BUT I WAS BACK AT THE DEALER MULTIPLE TIMES WITH THE SHUDDERING AND TRANSMISSION/CLUTCH ISSUE. IT HAS BEEN REPLACED TWICE IN MY 2014 FORD FOCUS. I WENT BACK AGAIN TO COMPLAIN OF SAME ISSUE, I WAS TOLD MY WARRANTY RAN OUT AND THEY COULD ONLY REPLACE CLUTCH IF I PAID FOR IT!!! I STILL DRIVE IT DAILY, WITH THE SHUDDERING. WORRIED AT EVERY STOP, I HOPE THE CAR DOESN'T STALL, SPEED UP OR CAUSE AN ACCIDENT!!! IT OCCURS ON CITY STREETS, RAMPS ONTO HIGHWAYS, AT TRAFFIC LIGHTS, STOP SIGNS AND YIELDS. CAR IS USUALLY GOING FROM STOPPED OR SLOW SPEED GOING STRAIGHT OR TURNING. PLEASE HELP ME!!!

IN JULY I PURCHASED A NEW 2014 FORD FOCUS FOR MY SON. IMMEDIATELY HE COMPLAINED ABOUT IT BEING SLUGGISH AND IT SHIFTED WHEN IT SHOULDN'T AND DIDN'T SHIFT WHEN IT SHOULD. IN AUGUST HE WAS INVOLVED IN AN ACCIDENT WHEN HE BACKED INTO A PARKED CAR. THE EVENT COST ME $525. HE SHIFTED FROM REVERSE TO DRIVE AND PRESSED THE ACCELERATOR BUT HIS CAR KEPT ROLLING BACK UNTIL IT STRUCK A CAR. LAST WEEK WAS THE FIRST TIME MY WIFE OR I DROVE HIS CAR. WHEN SHE RETURNED SHE SAID THAT SHE WOULD NEVER DRIVE THE CAR AGAIN. SHE REPORTED THE SAME TRANSMISSION AND SHIFTING PROBLEMS MY SON HAD MENTIONED. WHEN I DROVE IT TO THE DEALER I PUT THE CAR IN REVERSE AND BACKED OUT OF THE DRIVEWAY. AFTER I WAS IN THE STREET AND TOTALLY STOPPED I PUT THE CAR IN FORWARD AND PRESSED THE ACCELERATOR. NOTHING HAPPENED. I CHECKED THE GEAR INDICATOR AND PRESSED THE ACCELERATOR AGAIN. NOTHING HAPPENED. AFTER SITTING IIN THE THE MIDDLE OF THE STREET FOR SEVERAL SECONDS THE CAR FINALLY MOVED. IT WAS VERY SLUGGISH AND WITHIN THE FIRST 100FT. IT SHIFTED AT LEAST 3 TIMES. PERFORMANCE LIKE THIS CONTINUED EVERY TIME I STARTED FROM A DEAD STOP. I SPOKE WITH THE SERVICE REP ABOUT WHAT I HAD JUST EXPERIENCED. HE SAID THAT THE TRANSMISSION WAS DOING EXACTLY WHAT FORD SAYS IT WAS DESIGNED IT TO DO. HE SAID HE HAD PERSONALLY SCHEDULED OVER 20 2014 FOCUS CARS INTO THE SHOP TO CHECK THE TRANSMISSION BECAUSE OF THE SAME COMPLAINTS. HE SAID FORD HAS A SET OF TESTS AND IF THE CAR PASSED THOSE TESTS THEY WOULDN'T DO ANYTHING. HE SAID EVERY 2014 FOCUS HE AND THE OTHER 7-8 REPS HAD SCHEDULED FOR THE TESTS HAD, BY FORD'S INSTRUCTIONS, PASSED THE TESTS. I SINCERELY REQUEST THAT YOU FORCE FORD TO DO A RECALL ON THESE CARS. NOTING THE LARGE NUMBER OF COMPLAINTS THE CARS OBVIOUSLY HAVE VERY SERIOUS SAFETY ISSUES, ESPECIALLY THEIR FAILURE TO SHIFT WHEN THE DRIVER TAKES THE ACTION TO MAKE THEM SHIFT. *TR

WHEN IDLING OR BEGINNING TO ACCELERATE, THE CAR JUMPS. I DON'T KNOW IF IT IS A CLUTCH OR TRANSMISSION PROBLEM. THIS BEGAN THE FIRST WEEKEND I OWNED THE CAR, AUGUST 28, 2014. I WAS TOLD THAT THE ENGINE NEEDED TIME TO "GET USED" TO ME AS A DRIVER, AND THAT THIS IS A DOUBLE CLUTCH SYSTEM, BY THE FORD DEALER I BOUGHT THE CAR FROM. HE SAID IF IT CONTINUED, THEN BY ALL MEANS, SCHEDULE IT FOR REPAIR. IT CONTINUED TO HAPPEN, JUMP/JERK AT SLOW ACCELERATION. I BROUGHT IT TO THE FORD DEALERSHIP ON 12/12/14. I AM SCHEDULED TO HAVE THE CAR LOOKED AT ON 1/27/2015, THAT IS THE EARLIEST DATE THEY WOULD GIVE ME AFTER THE FORD DEALERSHIP INFORMED ME THAT THIS WAS A SPECIAL REPAIR AND THEY ONLY TAKE IN SO MANY FORD FOCUS CARS AT A TIME. THEY ALMOST TRIED TO TALK ME OUT OF SCHEDULING THE APPOINTMENT, THE CLERK SAID THERE WERE NO AVAILABLE APPOINTMENTS AND THEY WOULDN'T BE SCHEDULING ANY MORE FOR AT LEAST IN TO FEBRUARY. I WAS PERSISTENT. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. IN ADDITION, THE CONTACT EXPERIENCED A FAILURE WITH THE GEAR SHIFTER CHANGING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER (MONACO FORD, 767 NEW LONDON TURNPIKE, GLASTONBURY, CT, 06033,) WHERE IT WAS DIAGNOSED THAT THE E-VAP CHAMBER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

THE TRANSMISSION WAS REPROGRAMMED A MONTH AGO FOR SERIOUS SHUDDERING AND STALLING. WITHIN A WEEK THE ENGINE WOULD RACE AND THE CAR WOULD NOT SHIFT GEARS. THE ENGINE WOULD ALSO STALL. IN INTERSTATE TRAFFIC THIS IS A SCARY DANGEROUS SITUATION. NOW THE DEALERSHIP SAYS THE CLUTCH IS OUT. I FILED A CASE WITH FORD AND A CUSTOMER SERVICE REGIONAL MANAGER WAS TO CALL ME BY THURSDAY..NO CALL...FRIDAY A CALL WAS PROMISED..NO CALL. MONDAY A PROMISE..NO CALL. TUESDAY A PROMISE OF A CALL..NO CALL. WEDNESDAY NO CALL..GET THE PICTURE. *TR

PURCHASED CAR 8/27/14. NOTICED IMMEDIATE STUTTERING, AND SHIFTING WHENEVER IT WANTS TOO. WILL NOT DOWN SHIFT AND FAILS TO ACCELERATE FROM A FULL STOP. TOOK TO REPAIR SHOP FOR DX TEST AND WAS TOLD COMPUTER WAS UPDATED. CAR DOWNSHIFTS NOW BUT STILL SHIFTS ERRATICALLY AND STILL WILL NOT ACCELERATE FROM A COMPLETE STOP. THE SHUTTERING IS WORSE. *TR

ON AUGUST 27, 2014 I WAS IN THE PROCESS OF MAKING A RIGHT TURN FROM WEST BOUND ADAMS STREET TO NORTH BOUND 19TH AVENUE IN PHOENIX ARIZONA WHEN THE CAR STOPPED MOVING FORWARD. THE CAR ACTED AS IF IT WENT OUT OF GEAR; ENGINE WAS STILL RUNNING, BUT CAR WAS NOT MOVING FORWARD. THEN SUDDENLY THE CAR JERKED GOING FORWARD AT AN UNCONTROLLABLE SPEED. I WAS NOT ABLE TO CONTROL THE CAR AS IT DROVE INTO THE WRONG LANE OF TRAFFIC. I WAS FORTUNATE THERE WAS NOT ANOTHER CAR IN THAT OTHER LANE AT THAT TIME. I FILED A COMPLAINT ABOUT THIS CAR PREVIOUSLY, PRIOR TO THIS INCIDENT OCCURRING. I HAD READ THAT THERE ARE A LOT OF OTHER COMPLAINTS REGARDING THE FORD FOCUS AND THERE IS A CURRENT CLASS ACTION LAW SUIT IN THE STATE OF CALIFORNIA. FORD IS ATTEMPTING TO HIDE THEIR DEFECTIVE BY ATTEMPTING TO REPROGRAM THE COMPUTER AND DENYING ANY DEFECT. THE CAR HAS TRANSMISSION PROBLEMS THAT IS PLACING THE PUBLIC IN DANGER OF LIFE THREATENING AND OR PHYSICAL INJURY. *TR UPDATED 12/29/2015*JS

CAR JERKS AND SHAKES. ESPECIALLY WHEN TAKING OFF OR ON TURNING VEHICLE JERKS BADLY. I UNDERSTAND THAT IS WHEN AUTOMATIC TRANSMISSION IS TRYING TO SHIFT GEARS. I HAVE HAD THE CLUTCH REPLACED ONCE ALREADY. THIS CAUSES A HUGE DANGER TO ME BECAUSE IF I WOULD LIKE TO TRY TO MAKE A LEFT TURN IN FRONT OF TRAFFIC I NEVER KNOW IF MY CAR WILL GO OR RESIST. SONS DAYS ARE SO BAD THAT I JUST GIVE UP DRIVING BECAUSE IT FEELS AS IF MY CAR WILL STALL. THIS IS NOT WHAT YOU EXPECT A CAR THAT YOU'VE BOUGHT NEW AND PAID THOUSANDS OF DOLLARS ON TO RUN LIKE DAILY. DEALERSHIP, TODAY, SAYS IT'S FINE. INITIAL ISSUES DATE BACK TO AUGUST 2014.

CAR IS JERKY WHEN ACCELERATING. FEELS AS IF I HAVE A MANUAL TRANSMISSION WITH A CLUTCH PROBLEM. CAR SHUDDERS AT LOW SPEED AND ALSO OCCASIONALLY HESITATED WHEN ENTERING A HIGHWAY. THIS PUT ME IN DANGEROUS SITUATIONS NUMEROUS TIMES. *TR

I HAVE HAD MY FOCUS IN TO BE REPAIRED FOUR TIMES FOR THE CLUTCH PLATE ASSEMBLY SHUDDERING/JUMPING/HESITATING UPON STARTING UP FROM A STOPPED POSITION.THE LAST TIME IT WAS IN WAS MARCH OF 2016, AND IS NOW DOING THE SAME THING IN JUNE 2016. THIS WAS FIRST NOTICED AT 12000 MILES, BUT NOT ADDRESSED UNTIL THE MILAGE WAS 15500. THIS DISQUALIFIED IT FOR THE BUY BACK WITH FORD THROUGH THE BBB AUTOLINE. THE CLUTCH PLATE HAS BEEN REPLACED TWICE AND ADJUSTED THE SENSOR TWO OTHER TIMES. THIS IS A SAFETY CONCERN IN THE EVENT OF PULLING ONTO THE INTERSTATE OR IN HEAVY TRAFFIC AND DOES NOT GIVE THE ACCELERATION NEEDED. I HAVE ASKED A COUPLE OF TIMES FOR A BUY BACK, BUT HAVE BEEN TOLD NO. PLEASE HELP ME AND OTHER CONSUMERS TO HAVE THIS ISSUE ADDRESSED AND FIXED.

WITH CAR IN CRUISE GOING DOWN GRADE TRANS WOULD DOWN SHIFT IN LOWER GEAR CAUSING CAR TO SLOW AND ENGINE TO OVER REV. HAD TO SLOW TO 45 FOR TRANS TO CORRECT IT`S SELF. HAVE ALSO HAD ISSUES WITH IT IN REVERSE JUMPING IN AND OUT OF GEAR. IT ALSO JUMPS WHILE AT LOW SPEEDS SEARCHING FOR THE CORRECT GEAR TO BE IN. *TR

WHEN I STOP AT A STOP SIGN OR LIGHT AND THEN TAKE OFF AGAIN MY CAR SHUDDERS AS I TRY TO START DRIVING. THEN, WHEN I TRY TO ACCELERATE IT LAGS, AND I HAVE TO PUT THE PEDDLE ALL THE WAY TO THE FLOOR BEFORE IT WILL ACCELERATE EVEN THE SLIGHTEST BIT. THIS OCCURS EVERY SINGLE TIME I DRIVE MY CAR. OFTEN WHEN I ATTEMPT TO DRIVE OFF AND I PUT MY FOOT DOWN ON THE GAS PEDAL, THE TRANSMISSION SLIPS MIDWAY THROUGH AND AFTER THE INITIAL TAKE OFF THE CAR STALLS. THIS HAS ALMOST CAUSED ME TO GET HIT MULTIPLE TIMES. THIS IS NOT SAFE. PLEASE DO SOMETHING ABOUT THIS BECAUSE IT IS A SERIOUS HAZARD. *TR

YOUNG LADY TURNED LEFT IN FRONT OF ME AND I HAD NO TIME TO STOP-HEAD-ON COLLISION. STEERING WHEEL AIR BAG DID NOT DEPLOY. KNEE AIR BAG DID DEPLOY. *TR

I PURCHASED MY 2014 FORD FOCUS SE ON FEBRUARY 14, 2014, AND SINCE THEN HAVE TAKEN IT BACK TO THE DEALERSHIP 3 TIMES (TODAY, BEING THE THIRD TIME) TO HAVE THE TRANSMISSION WORKED ON. THE FIRST TIME THEY REPLACED THE CLUTCH; THE SECOND TIME, WHEN I CALLED TO MAKE AN APPOINTMENT, THEY TOLD ME THERE WAS A RECALL ON THE TIMING AND THAT IT NEEDED TO BE RE-CALIBRATED; AND WHEN THE PROBLEM PERSISTED, I TOOK IT IN YESTERDAY AND WAS TOLD TODAY THAT THERE'S NOTHING THEY CAN DO. THE REPORT READS, "ROAD TEST DIAGNOSE CUSTOMERS CONCERN. PERFORM TSB 150120 MEASURE SHUDDER AFTER RELEARN. TEST PASSED. A 143 OUT OF A MAX ALLOWABLE 250 WAS RECORDED & SENT TO FORD. THE TRANSMISSION IS WORKING WITHIN FORD'S DESIGN SPECIFICATIONS." WELL, FORD'S DESIGN SPECIFICATIONS ARE TERRIBLE. THE CAR JOLTS FORWARD FROM A STOP AND DRAMATICALLY SHUDDERS, NO MATTER HOW LIGHTLY OR HEAVILY I ACCELERATE, AND DURING HIGH SPEEDS IT HAS TROUBLE SHIFTING GEARS, OFTEN TIMES EMITTING A GRINDING NOISE. THIS NOISE IS MORE PRESENT AT LOWER SPEEDS, THOUGH. I DO A LOT OF FREEWAY DRIVING AND DEALING WITH TRAFFIC, WHICH MEANS A LOT OF STOP-AND-GO TRAFFIC, SO THE DRIVE IS UNPLEASANT, AT ITS BEST, AND HAZARDOUS, AT ITS WORST. IT NEEDS TO BE TAKEN CARE OF BUT FORD SAYS THAT THERE'S NOTHING THEY CAN DO; THAT THAT'S JUST THE DESIGN OF THE TRANSMISSION. I AM AFRAID FOR MY SAFETY. PLEASE DO WHAT YOU CAN TO HAVE FORD ISSUE A RECALL AND FIX THIS PROBLEM. I'M FED UP WITH THEIR CARELESSNESS. I DID NOT SIGN A CONTRACT FOR A BRONCIN' BUCK, BUT A SIMPLE CAR WITH GREAT GAS MILEAGE AND A SMOOTH RIDE. WHEN I TEST DROVE IT I THOUGHT IT WAS JUST A SENSITIVE ACCELERATOR THAT I WOULD JUST NEED TO GET USED TO. I SHOULD HAVE GONE WITH MY GUT AND BOUGHT THE KIA OPTIMA.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, IT SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (888) 205-0310) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 14,300. *TT*JB

SOMETIMES WHEN I LET OFF THE BRAKE AND PRESS ON THE GAS THE CAR JERKS AND STUDDERS IT HAS ALSO DONE THE SAME THING EVEN WHEN I DID NOT HAVE MY FOOT ON THE BRAKES. BEEN DOING THIS FOR A LONG TIME ONLY GOT 9,800 MILES ON IT FINANCED IT NEW

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,588. UPDATED 6/4/15*CN THE CONSUMER STATED THE VEHICLE WOULD STALL, SHUDDER AND SLIP OUT OF GEARS. UPDATED 12/17/15.8JB UPDATED 10/11/2017*CN

THE STEERING IS VERY RESPONSIVE - THERE IS NO CENTER ON THE STEERING. YOU MOVE THE STEERING WHEEL 1/4" AND THE CAR WILL MOVE. WHEN YOU ARE TRAVELING YOU NEED TO CONSTANTLY CORRECT THE STEERING AND ARE OFTEN GOING BACK AND FORTH IN YOUR LANE. YOU CAN'T TAKE YOUR EYE OFF THE ROAD FOR A SECOND OR YOU WILL BE OFF THE ROAD OR IN THE OPPOSITE LANE. I GLANCED OVER TO THE PASSENGER WINDOW TO SEE HOW FAR IT WAS DOWN AND I ALMOST HIT A STONE WALL ON THE RIGHT SIDE OF THE ROAD. MY HUSBAND GLANCED DOWN TO SEE THE CRUISE CONTROL BUTTONS AND WHEN HE LOOKED BACK UP HE WAS 3' ACROSS THE CENTER LINE. NEITHER TIME DID WE HAVE OUR EYES OFF THE ROAD FOR MORE THAN 1 SECOND. WHEN YOU ARE TRAVELING AT HIGHER SPEEDS THE HANDLING IS WORSE - ON THE MASS PIKE OR GARDEN STATE PARKWAY YOU HAVE TO FIGHT IT ALL THE TIME. IF YOU ARE CHANGING LANES YOU NEED TO BE VERY CAREFUL BECAUSE WHEN YOU TAKE YOUR EYES OFF THE ROAD TO CHECK YOUR SIDE MIRRORS BEFORE CHANGING THE CAR WILL OFTEN CROSS INTO ONE LANE OR THE OTHER. WHEN YOU PULL OUT TO PASS ON A 2 LANE ROAD YOU BETTER HAVE 2 HANDS ON THE WHEEL OR YOU WILL LOSE CONTROL - THE SAME GOES IF YOU NEED TO GET ON THE BRAKES HARD. THE CAR HAS A MIND OF ITS OWN AND IF YOU DON'T HAVE TWO HANDS ON THE WHEEL YOU ARE LIABLE TO END UP HITTING ANOTHER VEHICLE OR GOING OFF THE ROAD. I HAVE TAKEN IT TO MY FORD DEALER AND THEY DROVE IT. THEY DIDN'T NOTICE ANYTHING, BUT WHEN YOU DRIVE 40 MILES ROUNDTRIP TO WORK EVERYDAY YOU NOTICE IT. THEY DID CHECK FOR RECALLS, ETC AND COULDN'T FIND ANYTHING. THE LONGER THE TRIP THE WORSE IT IS. I TRADED IN A 2012 FOCUS FOR THIS CAR AND AM I EVER SORRY I DID. I CAN'T WAIT FOR THE 3 YEAR LEASE TO BE UP AND JUST PRAY I DON'T HURT SOMEONE BECAUSE OF THE HANDLING. WE HAVE SEARCHED THE INTERNET AND HAVE FOUND NUMEROUS OTHER COMPLAINTS EXACT OR VERY SIMILAR TO MINE AND THEY ARE ALL HAVING TO DO WITH THE 2014 FOCUS. *TR

I WAS AT AN INTERSECTION TRYING TO CROSS THE ROAD AND MY CAR HESITATE TO GO WHEN PRESSING THE GAS . IT WOULDN'T GO AT ALL I WAS VERY AFRAID. THEN FINALLY IT WENT AND STARTING JERKING REAL BAD. I TOOK IT TO THE BONDY FORD IN DOTHAN AL TO GET IT CHECK OUT BECAUSE I AM SCARED TO DRIVE IT AND THE SERVICE WAS SO RUDE THEY DIDN'T OFFER ME A LOANER CAR AND LIE TO ME SAYING MY PLATINUM WARRANTY DIDN'T COVER A RENTAL CAR !!!!! WOW I TOLD THE SERVICE GUY THAT I WILL CALL MY WARRANTY CUSTOMER SERVICE NUMBER THEN HE REPTILE COME IN LET ME SEE WHAT I CAN DO I WILL CALL FOR YOU . HE WAS SO RUDE UNTIL HE SEEN ME GETTING VERY UPSET . *TR

VEHICLE SHUDDERS UPON STARTING FORWARD MOVEMENT OR WHEN SLOWING OR STOPPING AND THEN RESTARTING FORWARD MOVEMENT. DOWNSHIFTING INTO LOWER GEAR AND THEN ACCELERATING PRODUCES A SHUDDER, SEVERE LOSS OF POWER, MUST ACCELERATE HEAVILY OR VEHICLE CONTINUES TO SHAKE AND SHIMMY WHILE NOT ACCELERATING. FEELS AS IF THE ENGINE/TRANSMISSION IS GOING TO SHAKE OUT OF THE AUTOMOBILE. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE. THE CONTACT DISCOVERED THAT AN UNKNOWN COMPONENT IN THE ENGINE FAILED AND CAUSED THE AIR CONDITIONING UNIT TO FRACTURE. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO INDICATE THE ACCURATE SPEED LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

BOUGHT CAR BRAND NEW IN JUNE OF 2014. AFTER APPROX. 5,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. OTHER TIMES IT FEELS LIKE IT IS GOING TO STALL OUT AT ANY TIME. I MENTIONED THIS AT MY LAST VISIT TO DEALER AND WAS TOLD IT IS "NORMAL FOR THIS TYPE OF TRANSMISSION". THEY SAID THEY MADE SOME ADJUSTMENT AND THERE WAS NOTHING ELSE THAT CAN BE DONE. THIS IS UNACCEPTABLE! HOW MANY COMPLAINTS MUST BE RECORDED BEFORE ANYTHING IS DONE ABOUT THIS PROBLEM?? I FEEL UNSAFE AT TIMES AND HOPE THE GOVERNMENT CAN PUT SOME PRESSURE ON THE FORD COMPANY TO OWN RESPONSIBILITY AND CORRECT THIS ONGOING PROBLEM.

ON AUGUST 2, 2014 PURCHASED THIS VEHICLE NEW AT TED BRITT FORD AND FAIRFAX VIRGINIA ON THE WAY HOME FELT THE TRANSMISSION SLIPPING CALL DEALER ON AUGUST 4TH 2014 WAS TOLD THE TRANSMISSION WAS COMPUTER DRIVEN AND NEEDED TO GET USED TO THE WAY I DROVE OCTOBER 1ST 2014 STILL HAVING PROBLEMS WITH TRANSMISSION SEEMS TO BE GETTING WORSE MILEAGE 1,707 MILES WENT TO HAGERSTOWN FORD TO HAVE TRANSMISSION CHECK THEY INFORMED ME COMPUTER HAD THE NEWEST UPDATE FOR THE TRANSMISSION VEHICLE WAS DRIVEN BY TECHNICIAN AND SERVICE DIRECTOR SERVICE ORDER SAYS VEHICLE COMPARES WITH SIMILAR VEHICLES OK AT THIS TIME SOFTWARE IS CURRENT AND UP-TO-DATE NO FURTHER ACTION REQUIRED AT THIS TIME. *TR

MY 2014 FORD FOCUS HAS ALL OF THE SYMPTOMS BEING REPORTED BY THOUSANDS OF OTHERS SUCH AS JUMPING FORWARD, ENGINE RPM RACING UP AFTER BOGGING DOWN TO RECOVER FROM A STALL. THE TRANSMISSION SOUNDS LIKE A BUCKET OF ROCKS BEING SHAKEN AROUND. CRACKS, BANGS AND WORST OF ALL WHEN PULLING AWAY FROM A LIGHT IT JUST TAKES A BIG GASP, BANGS DOWN TO A LOWER GEAR AND JUMPS FORWARD. GETTING ON THE FREEWAY SAFELY REQUIRES PUSHING THE ACCELERATOR NEAR THE FLOOR AND HOPING IT WILL DOWNSHIFT BEFORE THE TRUCK BEHIND YOU GETS THERE. THIS CAR IS NOT EVEN SAFE IN A PARKING LOT. I HAVE HAD TO STOMP THE BRAKE DOWN HARD TO KEEP FROM HITTING OTHER CARS IN THE LOT AT WORK. THIS HAPPENS AFTER IT NEARLY STALLS THE ENGINE AND RECOVERS BY RACING UP. MY 2014 FOCUS SPENT TWO WEEKS AT GERMAIN FORD AND WAS RETURNED WITH A HORRIBLE RUMBLING SOUND AND IT WAS NEARLY IMPOSSIBLE TO GET IT TO ACCELERATE. THE RUMBLING, THOUGH FELT THROUGH THE CHASSIS, WAS LATER REPORTED TO BE AN IMPROPERLY ASSEMBLED AIR INTAKE? THIS MADE NO SENSE TO ME. I BELIEVE IT WAS THE ENGINE BEING HEAVY LOADED BECAUSE THE FOCUS WOULD NOT DOWNSHIFT. I RETURNED THE CAR TO GERMAIN FORD WHERE THEY KEPT IT FOR ONE DAY AND REPORTED THERE WERE NO FURTHER ISSUES WITH THE CAR. AFTER THIS TWO WEEK REPAIR I WAS PRESENTED WITH A DOCUMENT EXPLAINING THE OPERATION OF THE TRANSMISSION FOR THE FOCUS, NOT BEFORE. THE DOCUMENT DOES NOT MENTION THE BANGING INTO A LOWER GEAR WHILE PULLING AWAY FROM A STOP. IT DOES NOT MENTION THE CAR JUMPING IN REVERSE OR THE ENGINE BEING LOADED TO A RUMBLE BECAUSE THE TRANSMISSION REFUSES TO DOWNSHIFT. I HAVE HAD THE CAR BACK FROM THE LATEST SERVICE ATTEMPT FOR AS LONG AS THE "GREEN CLUTCH", BREAK IN TIME IS SUPPOSED TO REQUIRE. THE CAR NOW JUMPS IN REVERSE BACKING OUT OF A PARKING SPACE AND ACCELERATION IS WHAT I WOULD CONSIDER DANGEROUS. I RAN OUT OF CHARACTERS BUT WOULD WELCOME A REPLY OR CALL. *TR

UPON ACCELERATION, CAR HESITATES, STUTTERS, SHAKES AND MAKES A GRINDING NOISE. WHEN ENTERING THE HIGHWAY, IT REALLY HESITATED AND TOOK LONGER THAN USUAL TO GET TO THE SPEED LIMIT. HENCE, SOMEONE WAS COMING UP QUICKLY BEHIND ME AND WAS VERY IRATE WITH ME. THIS COULD HAVE CAUSED AN ACCIDENT OR SOMETHING OTHER . . . LIKE ROAD RAGE BY THE OTHER DRIVER. *TR

THE VEHICLES TRANSMISSION WAS MAKING NOISES, SHUTTERING AND HESITATING WHEN TAKING OFF. I TOOK IT TO THE DEALER 3 TIMES AND FINALLY ON THE THIRD TIME (AFTER GETTING THE REGIONAL FORD CUSTOMER SERVICE REPRESENTATIVE INVOLVED) THEY TOLD ME THAT THEY HAD TO REPLACE THE AUTOMATIC CLUTCH. THEY KEPT THE CAR FOR A WEEK AND WHEN I GOT IT BACK I HAVE TO ADMIT IT DROVE BETTER. HOWEVER NOW 9 MONTHS AND 15K MILES LATER THE TRANSMISSION IS MAKING THE SAME NOISES AGAIN AND IT IS NOT SHIFTING PROPERLY. THE VEHICLE IS DOING EXACTLY WHAT IT DID WHEN IT ONLY HAD 400 MILES ON IT. I DID SOME RESEARCH AND FOUND OUT THAT A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THE FORD FOCUS. *TR

VEHICLE SHAKES, SHUDDERS ON ACCELERATION. ALSO, BOGS DOWN ON TAKE OFF FROM A STOP. THIS CAR SHAKES SO BAD IT KNOCKS COFFEE OUT OF MY CUP. ALSO, PULLING OUT INTO ONCOMING TRAFFIC IS ALMOST IMPOSSIBLE. WHEN YOU PUT YOUR GAS PEDAL TO THE FLOOR AND GET ALMOST NO RESPONSE YOU FEAR FOR YOUR LIFE.

MY 2014 FORD FOCUS SPUTTERS AND JERKS FROM THE STOP POSITION DURING THE INITIAL ACCELERATION.

REF NHTSA ID NUMBER: 10787141. ADDITIONAL INFORMATION REGARDING THE SPUTTERING AND JERKING ISSUE. THE ISSUE IS A HUGE SAFETY ISSUE. IT IS ALSO EXTREMELY DANGEROUS WHEN DRIVING THE CAR. IT IS A HAZARD AND I FEAR THAT I COULD CAUSE AND ACCIDENT WHEN I'M OPERATING THE CAR.

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSMISSION SHUDDERS ON ACCELERATION AND CLUTCH HAS KICKED OUT OF GEAR INTO NEUTRAL. *SMD THE CONSUMER STATED THE TRANSMISSION HAS BEEN A PROBLEM SINCE THE FIRST DAY, THE VEHICLE WAS PURCHASED. THE TRANSMISSION WAS REPROGRAMMED A COUPLE OF TIMES, BUT TO NO AVAIL. THE DEALER THEN STATED THE CLUTCH WAS BAD. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOOR LATCHES FAILED TO LOCK AND UNLOCK INTERMITTENTLY WITHOUT WARNING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE NOTICE INDICATED THAT THE PARTS HAD NOT YET BEEN SUPPLIED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR HAS BEEN PRESENTING TRANSMISSION ISSUES SINCE DAY 1. I BELIEVE THAT THERE IS A TRANSMISSION RECALL FOR THIS CAR, HOWEVER I DO NOT SEE IT LISTED FOR MY VIN #. THE ISSUES ARE PERCEIVED WHEN THE CAR IS IN MOTION, AND BOTH, CITY AND HIGHWAYS.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION PERFORMED ABNORMALLY AND THERE WAS A CONSTANT INTERMITTENT HESITATION. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE DUE TO THE LAG OF THE TRANSMISSION GEARS CHANGING OVER. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD RANDOMLY STALL FROM A LOSS OF MOTOR POWER. BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) WAS NOTIFIED OF THE FAILURE AND SERVICED THE TRANSMISSION MORE THAN TWICE. THE DEALER INDICATED THAT THIS WAS THE NORMAL CONDITION OF THE POWER TRAIN/TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TRANSMISSION SHUTTERS AND HESITATES WHEN STARTING OFF. AT 4000 MILES DEALERS SAID THE COMPUTER NEEDED TO LEARN MY DRIVING HABITS, AT 12000MILES THEY REPLACED THE TCM. AT 20000 MILES THEY REPLACED THE TRANS SEALS BECAUSE OIL WAS LEAKING ON TO THE CLUTCH, AT 40000 THEY REPLACED THE CLUTCH PLATES, AT 80000 THEY REPLACED THE CLUTCH PLATES AGAIN, AT 100000 THE SHUDDERING IS BACK BUT THEY WANT $1900 TO REPLACE THE CLUTCH PLATES, WHAT A MESS!

The contact owns a 2014 Ford Focus. The contact stated that on several occasions, the transmission would shudder while depressing of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer to be serviced under an unknown recall; however, the failure returned after the repair. The contact stated that after the initial failure, the vehicle was repaired four separate times, all related to the same failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 94,000.

PURCHASED A 2014 FORD FOCUS ELECTRIC IN JULY OF 2014. ABOUT 1 MONTH AND 1400 MILES LATER I BEGAN TO EXPERIENCE PROBLEMS WITH THE "STOP SAFELY NOW" MESSAGE. VEHICLE WILL IMMEDIATELY LOOSE POWER TO ACCELERATOR WHILE STILL MAINTAINING POWER TO BRAKING AND STEERING. THE PROBLEM HAS OCCURRED 4 TIMES WHILE DRIVING SINCE THE 31ST OF JULY (TODAY IS 5 AUG 2014). ATTEMPTED TO TAKE TO THE DEALER TODAY. HOWEVER, THE ONLY CERTIFIED EV TECHNICIAN IS ON VACATION UNTIL NEXT WEEK. FORD WEBSITE SAYS VEHICLE IS NOT ELIGIBLE FOR CURRENT RECALLS. I WILL ATTEMPT TO BRING VEHICLE TO SERVICE CENTER NEXT WEEK. *TR

I WAS ENTERING AN EIGHT-CAR PARKING AREA AND DECIDED TO PARK A FEW FEET AHEAD BY A HIGH CHAIN-LINK FENCE. THE CAR WAS ALMOST TO A COMPLETE STOP AND I WAS ABOUT TO SHIFT INTO PARK WHEN I HEARD A "REVVING" NOISE FROM THE ENGINE. THE CAR BOLTED. BRAKING HARD ,I SLAMMED INTO THE FENCE AND SMALL TREE. THE AIRBAGS NEVER DEPLOYED.I SAT STUNNED. NEVER EXPERIENCED ANYTHING LIKE THIS IN ALL MY YEARS AS A DRIVER. I BELIEVE THE CAR MALFUNCTIONED AND THERE WAS A "SUDDEN UNEXPLAINED ACCELERATION".FIX THIS PROBLEM OR TAKE THE CAR OFF THE MARKET! *TR

ON 7/31/14, MY FORD FOCUS HATCHBACK ACCELERATED WHILE PARKING AND CRASHED INTO A HIGH CHAIN-LINK FENCE. SIGNIFICANT FRONT END DAMAGE TO THE VEHICLE WAS REPAIRED. THE AIRBAGS NEVER DEPLOYED WHEN I HIT THE FENCE AND SMALL TREE AND I WAS LUCKY THAT NO ONE WAS NEAR THE CAR WHEN IT MALFUNCTIONED.SUBSEQUENTLY, THE CAR HAS BEEN PARKED! I HAVE TRIED TO COMMUNICATE WITH FORD MOTOR CO. BY FAX, LETTER AND PHONE OVER THE LAST 2 MONTHS.THE DEALERSHIP WANTS NOTHING TO DO WITH THIS CAR. WE ARE RELUCTANT TO SELL AND WANT THIS CAR OFF THE MARKET. WE HAVE NO VOICE. I CONTINUE TO READ ALL COMPLAINTS ON YOUR SITE. WHEN ARE YOU GOING TO DO ANYTHING ABOUT IT! I CAN'T PUT MY GRANDKIDS IN THIS CAR AND I DON'T WANT ANYONE'S CHILD IN THIS CAR.PLEASE CALL ME. WE NEED TO GET THIS CAR OFF THE MARKET BEFORE SOMEONE IS INJURED OR WORSE! *TR

GEARS STARTED GRINDING BETWEEN THE 2ND AND 3RD GEAR. WHEN THIS HAPPENS, AN ERROR MESSAGE POPS UP ON SCREEN AND THE CAR STARTS JUMPING. THIS HAPPENED IN A NEW CAR WITH LESS THAN 1,000 MILES. TAKING TO A DEALERSHIP RESULTED IN A CURSORY GLANCE WITH NO PROBLEMS REPORTED. BUT THE INCIDENT HAPPENED TWICE AFTER THAT. DIFFICULT TO REPRODUCE, BUT IS A PERSISTENT PROBLEM, AS OTHER OWNERS OF THE SAME MODEL HAVE REPORTED. A "FIX" BY FORD TRANSFERS THE PROBLEM TO A HIGHER GEAR WHICH INCREASES THE POSSIBILITY OF A CRASH AT HIGH SPEEDS. *TR

BEGINNING AT 6000 MILES AND 7 MONTHS OF OPERATION, MY 2014 FORD FOCUS BEGAN OPERATING ERRATICALLY. THE TRANSMISSION EXHIBITED PHYSICAL SHUDDERS, LURCHING WHEN COMING OUT OF 0MPH, AND BOGGING DOWN/FAILING TO SHIFT TO ACCELERATE WHEN MERGING ONTO THE HIGHWAY. THE FIRST AND MOST NOTICEABLE TIME, IT RESULTED IN MY HITTING THE BUMPER OF THE PERSON IN FRONT OF ME AND A MORE THAN $5000 REPAIR TO THEIR CAR. AT THE TIME, I WAS A SAFE DISTANCE AWAY AT A DRIVE-THRU AND APPLIED GAS TO MOVE FORWARD. AT FIRST, NOTHING HAPPENED, THEN THE CAR LURCHED FORWARD SUDDENLY. I TAPPED THE PERSON IN FRONT OF ME-- NO ONE WAS HURT AND NO DAMAGE WAS DONE TO MY CAR, BUT DAMAGE WAS DONE TO THEIRS. THIS HAS CONTINUED TO WORSEN UNTIL NOW THE CAR EXHIBITS VIOLENT SHUDDERING COMING OUT OF FIRST AND SECOND AND HAS PROBLEMS ACCELERATING, TO THE POINT WHERE IT HAS NEARLY GOTTEN ME HIT GOING THROUGH AN INTERSECTION AND CAUSED ISSUES MERGING ONTO HIGHWAYS.