2015 Ford Focus Complaint Log

The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle hesitated. The vehicle was taken to the dealer where the failure could not be determined. The contact stated that on a separate occasion while driving at an undisclosed speed, the vehicle hesitated. No warning light was illuminated. The vehicle was taken to another dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under the Customer Satisfaction Program: 19N08, and advised to call the NHTSA Hotline. The failure mileage was approximately 90,000.

We are having the same transmission slipping issues as the 3 previous years focus and fusion. Ford hasn't recalled the 2015 Focus. Every other gear goes out. The transmission has problems shifting up or down to the next gear. This is dangerous on the expressway and even highway. They obviously haven't fixed the root cause. I've spoken several mechanics and been on several forums where plenty others are having the same issues. They need to fix root cause and include the 2015 Focus in the recall.

The contact owns a 2015 Ford Focus. The contact stated while driving 60 MPH, the service engine warning light illuminated, and the vehicle was jerking. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,653.

The contact owns a 2015 Ford Focus. The contact stated that the clutch was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train). The manufacturer was contacted and provided a case, but no additional assistance was provided. The failure mileage was approximately 105,000.

The contact owns a 2015 Ford Focus. The contact stated while driving at undisclosed speeds, the accelerator pedal was depressed, the RPM increased to high however, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the vehicle had signs of transmission issues. The contact was informed that the transmission was slipping, and that the clutch needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 72,000. The VIN was not available.

I am having issues with the company Ford in regards to my vehicle. It has been at Dowling Ford, in Cheshire, Connecticut for 5 weeks. I believe I am one of the unlucky 2015 Ford Focus owners who was sold a one of the cars that has a faulty transmission. After doing some research, I discovered that Ford has a lawsuit against them for unloading Ford Focus' with faulty transmissions. I will attach the link to the article stating this information. Ford is trying to charge me $5900.00 to fix the car that wasn't even brought in for the reasons that they are trying to charge me with. I bought the car for just under 7,000. It is only a 2015 and has 106,000 miles on it and should not be running into these problems. I have contacted the corporate office of Ford multiple times and they refuse to offer any help what so ever. I have only had the car for two years. My car was only brought in because the wipers weren't working properly and it was overheating while only in idle. It was diagnosed that the transmission module needed to be replaced which was covered under the warranty. Well, the bad news began there when I had to wait 2 weeks for that part to come in because it was "back ordered". Once that was replaced, they tried to tell me now that something else needs to be replaced which was the clutches on the transmission and it would cost $3200. Then once they fixed that which took 4 more days, they now are saying something else is wrong which is the transmission case and would be an additional $2700. My car was not brought in for any of these issues and now all of a sudden, my car needs them all replaced. Ford, hasn't even offered me a loaner during the last 5 weeks. I don't feel safe in this vehicle, and I know that I am driving an unsafe vehicle that shouldn't have even been sold to anyone.

My driver rear door does not shut. The latch is not broke but it will not latch on the metal part it is suppose to.

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the vehicle decelerated, and the check engine warning light illuminated. The contact was able to pull over on the side of the road. The contact turned off the vehicle and after the vehicle cooled down the contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer, but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 97,000.

2015 Ford Focus, 67,000 miles would jerk , shudder & shut off completely , it would not accelerate or reverse half of the time. Stops in the middle of no wear.. the engine light would come on for a few days then go off and come up again.. the music stopped working& the RPM’s would go pass the 6,7 or 8 at only 10-15 miles & jerk while goin forward .. a safety problem would pop up “ transmission overheating stop safety “ my air would blow hot some days and it would smell like something burning.. confirmed by dealership it’s the clutch .. no warnings for these problems besides jerking / not accelerating at a reasonable speed and safety problem stating to “ stop safely transmission overheating “ &a burning smell & 2 safety recalls for the clutch & TCM with extended warranty. Warranty would not cover for the clutch problem they stated.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle felt like the transmission was slipping before the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed of a power train recall and was advised to take the vehicle to a Ford dealer. The vehicle was taken to a dealer and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 58,828

Transmission control module causing jerking, vibrating, and stalling out.

The engine light is on. The car shakes a lot, jerks and acceleration is slow. I don’t feel safe driving it.

Check engine light came on Code P1450 Dealer diagnosed Canister Purge Valve needed to be replaced. My ViN not under recall! This has been a common problem for other 2015 Ford Focus vehicles and many under recall. Recall notice should be expanded to include those of us with this same issue.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 45 MPH and attempting to accelerate, the accelerator pedal was depressed, and the vehicle hesitated and shuddered before responding as needed. The contact stated no warning light was illuminated. The contact stated that the failure had become a recurring failure and happened at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches needed to be replaced. The contact related the failure to Customer Satisfaction Program: 19N08 Transmission Clutch Shudder (Power Train); however, the vehicle was no longer covered under the Warranty Extension. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 98,551.

The contact's son owns a 2015 Ford Focus. The contact stated while driving 45 MPH, the vehicle began decelerating independently. The contact stated no warning light was illuminated. The contact parked in a parking lot and called her husband. The contact's husband drove the vehicle to an independent mechanic, where it was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The contact towed the vehicle to her residence and then to the local dealer, where the vehicle was diagnosed with needing the clutch and the transmission control module (TCM) to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

The engine failed while driving on a state highway. No one was hurt and the driver was able to get the car off the road. The only indication was the check engine light came on and the car lost all power. My local mechanic confirmed the issue being the oil pump drive belt tensioner arm broke and as a result the engine would need replacing. The engine was replaced with with a Ford remanufactured engine and the faulty engine returned to Ford for the core fee. Ford Focus' built between March 24, 2015 - May 4, 2018 are covered under NHTSA Recall No. : 23V-905, Manufacturer Recall No. : 23S64. The bulletin states 1.0L engines paired with 6F15 automatic transmissions. My car was built on March 19, 2015 with a standard transmission. It has the same engine as in the NHTSA and had the same issue with the 1.0L engines had.

The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle a clicking noise was present inside the gear box and the vehicle would not properly shift into reverse. Also, while operating the vehicle, the check engine and transmission warning lights remained illuminated, and the vehicle would not properly accelerate above 40 MPH. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 83,000.

My car I believe is transmission problem I just paid Ford to fix my car for $784.00 do to the care just completely stopped while driving and it shut down while driving and wouldn't restart. I have the receipt showing what the problem was suppose to be. Now 3 weeks later while driving the car I noticed it loses speed while driving and sound as if it want to cut off. I have a code popping up as PO3A7. I don't understand when my car was diagnosis this didn't pick up I'm thinking ford have know of the different problems with the engine or transmission and its began to be at the expense of the customers.

We purchased this 2015 Ford Focus SE in July 2020 and took it to Pocaro Ford in Racine, WI to have the transmission checked out and flushed. The car had 70K on it and the transmission was jerking and laggy. They said it was fine and did not need to be fixed. Fast forward two and half years and 20K more and now the transmission clutches need to be replaced with 90K on the transmission. The extended warranty because of the class action suit went for 100K or 7 years. The cars warranty ran out in August 2022 even though we asked to have it repaired in 2020 and were told that it was not an issue and was normal. When we were in parameters for the warranty service, they told us it did not need it even though the transmission jerked and lagged causing issues. Now that we have to pay for it, they say it is a problem. I called FORD customers service and they say there is nothing they can do. FORD is ripping people off and creating a dangerous situation. The car belongs to my 21 year old daughter and I had no idea it was as bad as it was until I moved it a few weeks ago and told her that she should have told me it was that bad. She just thought it was how the car was supposed to drive. FORD won't help with the issue and just states we now have to pay between $2500 and $3000 to get it fixed. The car is available upon inspection and we have the paperwork showing we had the transmission serviced in 2020 becuase we thought it was jerky and a problem.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle stalled and failed to restart. The failure occurred on several occasions and the vehicle was allowed to cool down for approximately 15 minutes before returning to normal operation. The check engine warning light along with several other unknown warning lights were illuminated. The vehicle was taken to a dealer twice where the vehicle was diagnosed and received several unknown repairs. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to another dealer, Bob Maxey Ford (1833 E Jefferson Ave, Detroit, MI 48207) twice where it was diagnosed and received several unknown repairs; however, the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 123,676.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle stalled and failed to restart. The failure occurred on several occasions; the vehicle was allowed to cool down for approximately 15 minutes before returning to normal operation. The check engine warning light along with several other unknown warning lights were illuminated. The vehicle was taken to a dealer twice where the vehicle was diagnosed and received several unknown repairs. The vehicle was repaired; however, the failure occurred. The vehicle was taken to another dealer, Bob Maxey Ford (1833 E Jefferson Ave, Detroit, MI 48207); twice, where it was diagnosed and received several unknown repairs; however, the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 123,676.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact took the vehicle to an independent mechanic who informed her that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact called the dealer and was informed that there were no recalls on the VIN. The independent mechanic then gave the contact a car fax report which showed that the vehicle was taken to Al Packer's White Marsh Ford LLC (9801 Pulaski Hwy, Middle River, MD 21220) where the vehicle was inspected but never serviced for the recall. The manufacturer was notified of the issue and the contact was informed that the recall was closed. No assistance was provided. The vehicle was not repaired. The failure mileage was approximately 74,000.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle started shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 183,000.

My issue is part of the Ford Customer Satisfaction Program 19N08. The Transmission Control Module is defective and I have been waiting for over a year for a replacement part. The part has been on backorder for several years. I have been warned not to drive more than an hour away from my home. Daily, when I or my handicapped wife start driving from a standing stop the transmission judders and shakes the car when going from 10 to 20 MPH. No one can tell me when the part will be available. I am worried about getting into a serious accident if the part suffers further deterioration. I want to take a road trip to visit our grandchildren who live several to many hours away and am prevented from doing so because of the transmission issue.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 105,000.

I found the ac compressor clutch hub plate in my driveway detached from my vehicle somehow...

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the gear shift actuators needed to be replaced. The vehicle was repaired; however, the failure had reoccurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the transmission control module and transmission clutch needed to be replaced. The contact was advised to have the repairs completed with a local dealer and that there were two customer satisfaction programs that the vehicle was subjected to. The vehicle was then towed to a local dealer, where the contact was made aware that the Ford Campaign Number: 19N08 (Transmission Clutch) had expired. The vehicle remained at the dealer awaiting the repairs. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 84,373.

The contact owns a 2015 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered and hesitated to respond. Additionally, the contact stated that the failure occurred while accelerating from low speed. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 47,700.

Transmission plate failed at 70k miles

Help! Previous recall on my 2015 ford focus transmission. Repaired in 2019. The car is having the same problems again with: not shifting, it wont accelerate, car is shuddering when trying to shift. Faulty transmission is alerted on car info system.

Bought these from a company called OMAC USA. Installed correctly and about an hour into my trip going about 65 mph down Hwy 54 traveling West one of the racks broke loose and blew off my car. Thank GOD no one was behind me or there could have been casualties!

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, while driving at an undisclosed speed, the vehicle jerked, and the RPM fluctuated. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the purge valve had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle and shifting to drive(D), the vehicle jerked and vibrated. Eventually, the transmission failed, and the vehicle would not drive forward. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The transmission clutch was replaced but the vehicle continued to jerk and vibrate while driving. The vehicle was taken to the local dealer to be diagnosed and it was determined that the transmission clutch was failing again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.

Smells like gas especially after adding fuel and when idling with either defrost or heat on. Causes head ache, shortness of breath, blurred vision, light headed, and fainting while operating vehicle. I was lucky I fainted while stopped at a red light so the driver in the vehicle next to me assumed i had over dosed called 911 but when he came to see if i had a pulse and to turn my vehicle off he noticed the oder as he was opening the door and i came to so he told 911 operator i was not over dosing.

The contact owns a 2015 Ford Focus. The contact stated while driving 20-25 MPH, the vehicle was shuddering abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that no defect was found; however, the failure recurred increasingly. The vehicle was taken to another dealer, Mace Ford (4501 S US Hwy 41, Terre Haute, IN 47802), where the TCM was replaced; however, the failure persisted. The dealer diagnosed the vehicle with transmission clutch shudder and determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.

The contact owns a 2015 Ford Focus. The contact stated that for approximately two years while driving on several occasions at various speeds, the vehicle jolted forward and lost motive power. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure for five months. On another occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the PCM needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed that the clutch assembly, clutch lever, and cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered significantly. The vehicle was taken to the dealer, where it was diagnosed that the TCM and the transmission clutch needed to be replaced. The dealer informed the contact that the TCM would be replaced under Ford Campaign Number:14M02, however, he would be charged a repair fee for the transmission clutch replacement. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not cover the transmission clutch replacement as the warranty for the transmission clutch had expired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.

When driving my car the first day I bought it, the wrench icon illuminated, telling me to check the manual. I figured I would do so after work, but as I tried to start the car to leave work, I received a "Stop Safely Now" message and could not start the car. It had at least 30% charge, being electric, so that had nothing to do with it not starting. I am glad this did not happen when I was driving, as I have seen other instances of earlier years of the Ford Focus electric with this same issue. In other cases, it came in while the owner was driving, causing all power to the accelerator to stop. It was recently serviced since I just bought it, so I know there shouldn't have been any outlying service to be done. I am calling a tow service in the morning to have it taken to a dealer, so hopefully they can figure out the issue. I just wanted to let others know that this item that has had a recall on earlier years still persists with the 2015 model.

When I was driving on the highway I received a notification that my transmission was overheating. The car dropped to 40 mph and I had to put on my 4-ways. I managed to get off the next exit where the transmission died.

Trying to cross road with traffic. Car sometimes not accelerating. Rpms go up but seems no power to the wheels. Car is shaking when this happens. Not all the time but very frequent

The contact owns a 2015 Ford Focus. The contact stated while driving 30 MPH, the "Transmission Not in Park" message was displayed, and the vehicle started to stall. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart, and the "System Fault" message was displayed. The contact stated that after waiting an hour, she was able to restart the vehicle and continued driving. The contact stated that the failure had been reoccurring increasingly while driving. The contact stated that the vehicle would only restart after waiting for several hours. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

I literally had this car for about a week heard a puppy sound on the left side now my rpm's rev up car seems to be running extremely rough it shakes and jerks sometimes. I know there are a lot of recalls on the 2015 for transmission power train/engine Just wondering why my car is not one of them

This is a automatic transmission car. Accelerating from a stop, the car shakes/shudders when the transmission is going through first gear and again in second gear. The shaking/shuddering stops when the car reaches third gear and beyond.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 20 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the purge valve needed to be replaced; however, the vehicle was then taken to an independent mechanic, where the purge valve was replaced. After the vehicle was repaired, the contact was made aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The approximate failure mileage was 80,000.

Overheating. Car stalling. Jerking of the vehicle while in motion. Pauses in between acceleration.

After getting gas my 2015 ford focus takes several times to start after getting gas & lugs/spitters when taking off. It has also dies at red lights & stop signs, & even while driving a few times, it starts back up but won't go & the more you push gas, the faster it dies. Then, out of the blue, it'll just start running fine again. This happens often & it's very scary & dangerous & costly as well. It also has a problem with something killing the battery even when the car is parked through the night. This may be 2 separate issues, but both are concerning & have stranded me numerous times for hours at a time. And the stalling issue has almost gotten my mother, my baby, and myself killed several times by stalling in traffic.

I had 5 clutches put in it and now with 87,000 miles it stalls when I start it and put it in gear. This happens 4 or 5 times before it will stay running. The transmission shudders and shakes always. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.” I feel it is unsafe to drive. The last time it stalled the engine light came on so I made an appointment to get it checked. I took it to the dealer and he told me it was the high pressure fuel sensor. which he replaced and charged me $419 dollars. The next day it did the same thing, it stalled. So I took it back to the dealer and that is when he told me it was the transmission and that there was a waiting list and that the parts are unavailable. So I asked for a refund on the $419 I just spent and did not rectify the problem. He then told me there would be no refund because the engine light is no longer on. At this point I became upset and raised my voice and said but the problem is not fixed. At this point he asked me to leave. So now I have a broken car, I'm out $419 and don't know if they are going to give me a loaner or even fix the car. I had it to the dealer and he told me there is a recall, however the part is unavailable. He also told me he has 4 cars sitting at the dealer waiting to be fixed. [XXX] Don't recall his name, I believe he is the service manager INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle jerked and failed to accelerate as intended. The vehicle was taken to the dealer and diagnosed with a failed transmission clutch assembly. The transmission clutch assembly needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 80,000.

I bought this car from Carvana and have only had it for 1 month. The clutch is slipping upon acceleration from a complete stop. It posses a safety hazard especially in busy traffic as it jerks and sputters. Was told by Ford dealer it has a bad clutch Ford dealer informed me my car is no longer under extended Ford warranty on this problem!

Transmission stuttering, stalling while accelerating