2015 Ford Focus Steering Problems

While driving steering suddenly stopped working. Red light came up onto dash stating "steering down safely pull over"

I’m writing about my 2015 Ford Focus (VIN: [XXX] ), which has under 38,500 miles. While heading to work, I suddenly lost power steering—no warning, just stiff steering out of nowhere. The repair cost me over $5,000 to replace the electric power steering rack, which only a Ford dealer could handle due to software restrictions. This follows a TCM replacement that Ford covered under recall. I contacted Ford for goodwill assistance, but they refused. At this mileage, these failures are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering default on the dashboard and I can’t drive steering is too stiff , hard to turn

The contact owns a 2015 Ford Focus. The contact stated that while attempting to turn the steering wheel, the steering wheel was sticking and jerked abnormally, making it more difficult to maneuver the vehicle. The contact experienced resistance while turning the steering wheel to the left or the right. The contact stated that there was a rubbing, grinding, and scratching sound coming from the steering wheel. The contact stated that the jerking had gotten progressively worse and occurred while accelerating from being idle. The vehicle was taken to the dealer who diagnosed that the steering gear and rack and pinion had failed. The contact became aware of NHTSA Campaign Number: 14V514000 (Steering); that was related to the 2014 model vehicles. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the steering wheel seized momentarily, due to a sudden loss of power steering functionality, causing the vehicle to cross over to the other side of the road, eventually stopping in a patch of grass on the side of the road. The contact continued to drive the vehicle with manual steering. The dealer was contacted and informed of the failure. The vehicle had not been diagnosed or repaired. The dealer confirmed that the VIN was not under recall for the steering. The contact used a diagnostic tool and retrieved a power steering fault code. The manufacturer was not made aware of the failure. The failure mileage was 64,000.

I was driving on the freeway approaching a curve at about 45mph when I first experienced the wheel locking up. As I was trying to cut the wheel to the right, the steering wouldn't allow me to turn any further. Upon noticing this I immediately hit my breaks to avoid slamming into the median and hit the hazards lights to avoid have a rear end collision with the many cars driving behind me. Extremely terrifying experience and thankfully I avoided collision by acting fast, however someone else may not be as quick to avoid a potentially fatal event. Someone could have died, I could have died by losing the ability to control my steering. I thank god that total steering loss didn't happen while I was doing 60mph, I can only imagine how differently this could've ended. No lights or warnings popped up while that happened until I got off at my exit. Maybe about 3 miles later a warning stating "steering fault" popped up disappeared and then "total steering loss" appears across the dashboard. This was once I was in a residential area to stop the car while I am going down the road at 25mph. This left me unable to make any turns so I had to come to a complete stop. I have since gotten the car towed and now have to wait to get the car repaired. The power steering on the vehicle is out and since I have called the dealership, they've said the diagnostic fee alone is $190. I have yet to find out how much the parts and repair costs will be and I'm shocked that there has not been a recall including the 2015 Ford Focus for steering if they recalled the 2014 models for this same issue. This is a FATAL accident waiting to happen and needs to be recalled ASAP.

Power Steering loss of function.. Power steering module and motor failure.. Inoperable Steering Rack.. This is a documented problem in the 2014 Focus models, why not the 2015 Focus models.. My Power Steering is dead, my Steering Rack is Inoperable, and my Power Steering Module and Motor are dead.. My problems started happening in January 2024

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the contact stated that there was an abnormal sound while turning the steering wheel. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 140,000.

I own a 2015 Ford Focus with 69,071 miles - low mileage. It's driven lightly. A couple of months ago, I was driving when suddenly the power steering went out and was extremely difficult to drive and manuever the vehicle. I went to the local dealership to schedule repairs and their computers were out so I couldn't even make an appt. So, I called Ford Motor Company about the power steering going out suddenly on my vehicle while driving to determine if my 2015 Ford Focus was covered for this repair in their current Ford Focus power steering recalls after finding thousands of cases reported for the exact same thing on 2010 - 2015 Ford Focus vehicles. I discovered that my vehicle is not included in the recalls. This is a very dangerous issue that Ford should take responsibility for the safety of their consumers and families who drive their products. There are 12 or more other active recalls for this vehicle presently - Side door latch replacement #20S15 where the doors can suddenly open while driving and fuel tank deformation and may crack in a crash # 15C11 for my vehicle. I took my vehicle to the local Ford dealership today to have the other 2 recalls completed and diagnose the power steering, only to be quoted $3014 for their VERY COMMON known power steering issue. They also did not complete the recall work when this was requested as a priority, so I am still driving around in this dangerous vehicle. Ford recalled 487,301+ 2015 Ford Fusions cars for this very same power steering issue. The recall # is 15S14. NHTSA Campaign #15V250000. Another power steering recall for 2015 Ford Fusion is #19S26 affecting 116,160+ vehicles NHTSA Campaign # 19V632000. Approximately 300,170 Ford Fusions were made in 2015 - how can only some be covered when this is such a common known issue? $3014 to repair the KNOWN issue is not acceptable and dangerous.

UNKNOWN. Power steering assist fault message appeared. After driving the car on the road and stopping to fuel up and turning off the car the error message appeared. The power steering was not working making the steering wheel hard to turn. No warnings or errors prior and as well no error codes found via OBD reader. Safety was put at risk as I was not able to turn the wheel when trying to take off after stopping. Several people have complained online already about this same issue.

I have discovered this is a very common problem and should be recalled immediately. I bought this ford focus with 50k miles on it and the electrical power steering unit went out within 4 months. i have been driving it this way for 7 months. due to lack of grease or perhaps even lack of an engineered gasket, I believe water has gotten into my system and fried the electronics. this seems to be the most common problem with these electric power steering racks. i see several other models of this car recalled for this problem, why not mine? I'm already overpaying I shouldn't have to pay $1600 to fix this issue. I believe an immediate recall is in order based on how many thousands of people have the same problem as me and are out here driving without power steering.

Now making a loud winding noise when I drive and turn.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The contact stated that the steering wheel had seized. The contact stated that the failure occurred during freezing temperature; however, after approximately 45 minutes, the vehicle warmed up and regained power steering functionality. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,000. The VIN was unavailable.

A warning saying steering assist failure appeared after which I couldn't turn the wheel more than 10 to 15 ° in either direction. I pulled over on the shoulder and 30 minutes later, the check message had disappeared the steering worked fine.

Start the vehicle, put it in reverse, stop and change gears to drive and the vehicle will not move forward the steering wheel jerks. I have to put the car in park turn off the engine and then power back on and try again.

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the steering wheel was difficult to maneuver. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering rack failure. The mechanic informed the contact that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

I was driving home from work when I got a "steering fault" notification, followed by very limited control over my vehicle's steering system. I was going between 55-65 miles, as I was on an expressway, and came very close to colliding with other vehicles on multiple occasions. I was able to make it home and then when I went to drive it to the shop for repairs, I received the "steering loss" notification and I could no longer move my vehicle. There are quite a few noted complaints about Ford's power steering assist failing with the Focus and many other models.

I started to notice a rubbing sound when I would turn the steering wheel. I also noticed when I turned the wheel to the right, there was a slight hesitating resistance. A week later, I was going down the highway about 70 mph, when a warning message popped up “power steering fault”. At that moment, the steering completely lost power and it was difficult to steer. Going at that speed on a busy highway was very dangerous. Without any power steering, in heavy traffic, I had to manually steer my way from the speed lane to the right outer lane to take the exit. I had to cancel mission, turn around and go back home, hoping to get back safely. I was put at risk and so were other folks on the road, that day. I haven't taken my car for repair yet.

The contact owns a 2015 Ford Focus. The contact stated that while starting the vehicle, the power steering assist failed, and the steering wheel locked up. The vehicle was towed to the dealer and diagnosed with electric power steering module failure. The electric power steering module needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

My vehicle began making loud rubbing noises when turning and then in addition, progressed to having trouble steering. I took it to a shop that advised me that I needed a new rack and pinion steering system. I took the vehicle home and when I went to get return to the garage to have it replaced, the car would not turn at all except with extreme force; I had to have it towed. I had to pay for an entire new rack and pinion steering (and labor) and for the front end to be aligned after. I checked and even though there are numerous complaints, there is no recall.