NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ford Focus. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
VEHICLE IS STALLING AND CHECK ENGINE LIGHT IS ON. SOMETIMES WHEN I HIT GAS PEDAL IT DOES NOT WANT TO GO. THERE WAS A PREVIOUS RECALL FOR THIS BUT IT DIDN'T INCLUDE MY VEHICLE. WHEN IT STALL WAS WHEN I SIT AT A RED LIGHT.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER 25 MINUTES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE OVERHEATED, BUT COOLED DOWN ONCE THE ACCELERATOR PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO GILLIE HYDE AUTO GROUP (610A HAPPY VALLEY RD, GLASGOW, KY 42141, (888) 621-5047) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
The contact owns a 2018 Ford Focus. The contact stated that while stopped at a red light, the vehicle inadvertently moved forward. The vehicle was taken to the dealer and Mtn. View Ford (301 E 20th St, Chattanooga, TN 37408). The dealers had replaced the transmission on three separate occasions; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and several cases were opened. The manufacturer declined to buy back the vehicle since it was not purchased from a Ford dealer. The failure mileage was approximately 40,000.
TRANSMISSION WOULD SHUDDER AND NOT ENGAGE 2ND GEAR. ACCELERATION WOLD BE BOGGED DOWN MAKING IT HARD TO PASS OTHER VEHICLES OR MERGE ON THE HIGHWAY. CLUTCH PACK REPLACED AT 39,991 MILES UNDER POWERTRAIN WARRANTY.
Since i bought the car in 2018 i noticed issues with the car. From jerking, shaking when accelerating, even not accelerating at times which almost caused an accident. Also not changing gears properly. It has left me several times with not giving me the option to reverse. For the first year i constantly took the car to ford dealerships to get checked with everytime it coming back with nothing wrong. I wasted time, money and it was really an inconvenience with the whole hassel. Not to mention the stress it put me through which led to mental issues, psychiatric visits and medications. I contacted ford several times and was also getting the run arround. They finally felt they could shut me with some type of free maintenance plan which at that time decided to give up and just accept. 5 months later took the car again with same issues and finally was told my a service rep that a transmission tech had never even looked it in tge past times. After being checked they had to replace something with the clutch. Also about months later some with the fuel valve/pcv had to be repaired which has been a recall for ford but not my specific vehicle/vin. And now only after 3 yeats of owning the car again having issues the same if not worse with the transmission. I no longer have bumber to bumber, powertain or extended warranty due to too many miles. I will be taking it tomorrow which i am sure is going to cost a lot not to mention i am still paying for the car. Oh and ford said even if it was the same thing with the clutch their repair warranty is only 2 years and i just passed that by a couple of months. I have always had used old cars and went through the hassle of car repairs. Being a single mom and moving to a bigger city to pursue my education i decided to buy a new vehicle so I wouldn't have problems but its been a nightmare with this car! I haven't been in a position to trade it or buy another car. I have just had to deal with it and its brought tears & caused mental issues.
WHEN TAKING YOUR FOOT OFF THE GAS AND DEPRESSING THE CLUTCH TO SHIFT THE ENGINE RPMS WILL REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING AND ALLOWING YOU TO ENGAGE THE NEXT GEAR. ON SEVERAL OCCASIONS UNDER THE SAME CIRCUMSTANCES THE ENGINE WILL REV APPROXIMATELY 1,000 RPMS HIGHER AND REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING. THIS ALL HAPPENS WITH NO INPUT ON THE ACCELERATOR PEDAL AND OCCURS INTERMITTENTLY. IT ALSO SEEMS TO BE WORSE WHEN THE AMBIENT TEMPERATURE IS HIGHER. THIS HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION AND SHIFTING BETWEEN GEARS (MANUAL TRANSMISSION).
TL* THE CONTACT'S WIFE OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THE POWER STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE AND REPAIRED. SEVERAL MONTHS LATER WHILE DRIVING AT 45 MPH, THE STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. GARY YEOMANS FORD WAS CONTACTED AND IT WAS SUGGESTED TO REMOVE THE NEGATIVE BATTERY TERMINAL FOR APPROXIMATELY TWENTY MINUTES AND THEN RECONNECT THE TERMINAL TO RESET THE SYSTEM. THE INSTRUCTIONS WERE FOLLOWED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER HOWEVER, THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
WHEN TRYING TO ACCELERATE AFTER DECREASING SPEED IT SHOOTS UP IN RPM AND WILL BARELY MOVE UNTIL I LET GO OF GAS AND ALLOW IT SOME TIME. IT'S AS IF I'M REVVING MY ENGINE WITH THE THE BRAKE APPLIED. ITS SLOWLY GETTING WORSE. I'M UP TO DATE ON ALL MY MAINTENANCE AND THE CAR IS AT APPROX 17500 MILES. I BOUGHT THE CAR BRAND NEW IN AUGUST.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STOPPED AND SHUT OFF COMPLETELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CROWN FORD (256 SWAIN STREET, FAYETTEVILLE, NC 28303) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17722233. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
CAR FEELS LIKE TRANSMISSION IS GOING TO GIVE OUT. TOOK IT TO THE DEALER A WEEK OR TWO AFTER AND MECHANIC SAID THAT'S JUST WHAT FOCUS ARE.
VEHICLE IS SLOW ACCELERATING ON THE HIGHWAY GETTING ON AND OFF RAMPS. IT JERKS AND LAGS WHEN PROCEEDING AFTER A STOP. THIS HAS BEEN AN ON GOING PROBLEM SINCE PURCHASE. SERVICED MULTIPLE TIMES. PROBLEM ADDRESSED FOR ABOUT A WEEK AND THE JERKING ALWAYS RETURNS.
TRANSMISSION SHUDDERING, HESITATING, VERY ROCKY AND DOES NOT SHIFT NICELY. DRIVES LIE IT'S A MANUAL CAR; JERKS AND SHIFTS HARD. WHEN TAKING OFF CAR HESITATES AS THOUGH IT COULD STALL . BROUGHT IT IN TO BE SERVICED AT DEALER AND SERVICE EMPLOYEE PERFORMED WHAT HE EXPLAINED TO BE A SHUTTER TEST. I WAS ADVISED THAT IT DID NOT COMPLETELY FAIL THE TEST AND TO EXPECT IT TO GET SIGNIFICANTLY WORSE WITHIN THE NEXT TEN THOUSAND LMAO. CAR IS ONE YEAR OLD WITH 28,000 KM. TRANSMISSION SEEMS BUGGY AND UNRELIABLE . AFRAID THIS NEW CAR WILL LEAVE ME STRANDED ALONGSIDE THE ROAD. LOST ALL FAITH IN FORD FOCUS. IT IS RIDICULOUS THIS HAS NOT VERB RECALLED OR BOUGHT BACK TO FIX. I HAVE MADE MANY COMPLAINTS TO THE DEALER AND WAS TURNED AWAY AND TOLD THIS IS COMPLETELY NORMAL FOR THIS TRANSMISSION. I WAS TOLD IT WAS DESIGNED TO DRIVE LIKE IT'S A MANUAL CAR. THIS HAS BEEN GOING ON SINCE A MONTH AFTER PURCHASE. SERVICE CENTRE ALSO PERFORMED WHAT THEY CALLED A PC UPDATE. DID NOT PROVIDE ME WITH ANY PAPER WORK IN REGARDS TO SERVICE OR WORK DONE . HATE THIS CAR
A DRIVER RAN A RED LIGHT AND THE NOSE OF MY CAR DIRECTLY IMPACTED THEIR SIDE AT APPROXIMATELY 25-30 MPH AND MY AIRBAGS DID NOT DEPLOY. THE OTHER VEHICLE WAS A 2018 HONDA CIVIC AND THEIR SIDE BAGS DEPLOYED. EVEN THE POLICE OFFICERS WERE SHOCKED MINE DID NOT DEPLOY. I THINK WITH THE IMPACT OF THAT CALIBER THEY SHOULD HAVE GONE OFF
UNCONTROLLED ENGINE SPEED INCREASE. WHEN DEPRESSING THE CLUTCH AND TAKING MY FOOT OFF THE GAS TO SHIFT, THE ENGINE RPM INCREASED FROM APPROX. 2500 TO 4000 RPM. THIS HAS HAPPENED MULTIPLE TIMES AFTER THE CAR HAS WARMED UP. THIS HAPPENED AT HIGHWAY SPEED SHIFTING FROM 3 TO 4TH AND 4TH TO 5TH. AFTER THIS HAPPENED A FEW TIMES, I CAPTURED THE ISSUE ON VIDEO WHILE MY SON WAS DRIVING.
2018 FORD FOCUS SE SEDAN RECALLS. I RECENTLY GOT A 2018 FORD FOCUS SE SEDAN IN NOVEMBER OF 2018. IT PERIODICALLY HESITATES WHEN I ACCELERATE AND I WAS IN THE MIDDLE OF DRIVING THE OTHER DAY ON MY WAY HOME AND NOT ONLY DID IT HESITATE WHEN I BEGAN TO ACCELERATE ON A 30 MPH STREET BUT IT ALSO BEGAN TO SLIP AND DID NOT WANT TO MOVE FOR ABOUT 5 SECONDA WHEN I WAS PRESSING ON THE GAS, IT WAS BEGINNING TO SLOW DOWN INSTEAD OF MAINTAINING THE SPEED IT SHOULD HAVE BEEN WHEN I WAS PRESSING THE GAS PEDAL. I WAS ON A CITY STREET WHEN THIS HAPPENED.
2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLES BRAKING SYSTEM. *LD THE CONSUMER STATED THE VEHICLE NEEDED A MAJOR BRAKING SYSTEM REPLACEMENT. THE DEALER WAS NOTIFIED AND STATED THE FAILURE WAS DUE TO THE OWNER RESIDING NEAR AN OCEAN. THE CONSUMER OWNED MULTIPLE VEHICLE'S IN THE SAME ENVIRONMENT THAT DID NOT EXPERIENCE A SIMILAR. *JS
FORD FOCUS, HESITATING WHEN DRIVING, ENGINE STOPPED WHILE DRIVING AND THE ENGINE RESTARTED.OVER PERIOD OF TIME, HEARD STRANGE NOISES LIKE A LOUD BOOM WHILE DRIVING. HAPPENS ONLY WHEN GAS LEVEL IS AROUND HALF TANK. DEALER SAYS THERE IS NO RECALL ON THE VIN.CUT OFF HAPPENED AFTER MAKING A TURN ALSO THE BOOM NOISE. HESITATION USUALLY ON SLIGHT UPHILL. DEALER SAID THEY WILL CHECK WITH FORD COMPANY ABOUT THIS. I'M ACTUALLY AFRAID TO DRIVE IT ANYMORE, IT COULD CAUSE AN ACCIDENT.
STEERING WHEEL LOCKED UP AND WOULD NOT TURN. VEHICLE WOULD GO INTO ALL GEARS AND COULD BE DRIVEN FORWARD AND BACKWARD. VEHICLE WAS PARKED IN DRIVE AT THE TIME. FORD DEALER HAD TO REPLACE THE STEERING GEAR ASSEMBLY.
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle would stall randomly. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure but offered no assistance. The failure mileage was unavailable.
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle hesitated, and an unknown warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the manufacturer offered to help with the cost for the repair. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 500.
The contact’s mother owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the brake pedal was depressed, and the vehicle started shaking abnormally while coming to a stop. The vehicle also experienced the abnormal shaking while moving off from a complete stop, whenever the accelerator pedal was depressed. The contact stated that the failure recurred several times. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the TCM (Transmission Control Module) was faulty and needed to be replaced. The contact was informed by the dealer that the part was not available for the repair. An aftermarket replacement part was ordered to facilitate the repair; however, after installing the part, it failed to fix the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.
The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the vehicle started to shudder and then decelerated without warning. The contact stated that after several minutes the vehicle started operating normally. The vehicle was taken to the dealer and the clutch was replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the transmission module was updated, but the failure persisted. The vehicle was taken to the dealer again and the mechanic stated that the transmission module needed to be updated. The manufacturer was not contacted. The failure mileage was 8,000.
HEAD LAMP SERVICE FAULT . YOU LOSE ALL POWER TO THE HEADLIGHTS AND YOUR KEY FOB DOES NOT REGISTER. MEANING YOU CAN JUST HOP IN THE CAR WITH NO KEYS AND DRIVE. ALSO THE CAR TURNS OFF WHILE DRIVING
THE 2018 FORD FOCUS TI STARTED TO GIVE ME PROBLEMS WHEN BRAKING AND ACCELERATING, THE FIST WAS WHEN TAKING OFF AT A STOP LIGHT, THE FOCUS ACCELERATED MORE WHEN SLOWING DOWN AND BRAKING TO A CAR IN FRONT OF ME, IT WAS LIKE I WAS HITTING GAS PEDAL AND BRAKE AT THE SAME TIME. AFTER THAT ON THE SAME DAY I WAS DRIVING UP A HILL AND IT WAS ACCELERATING WITH OUT PRESSING ON THE GAS PEDAL I HIT THE BRAKES AGAIN AND IT FINALLY STOPPED, WHEN I GOT TO MY DESTINATION I PUT THE CAR IN PARK AND AGAIN PRESS THE BRAKE IT REVVED UP TO 3000 RPMS AND DID NOT STOP UNTIL I PRESS THE RUN/STOP BUTTON. THE NEXT DAY I WAS DRIVING AND DID A HARD STOP IT ABOUT STALLED WITH RPMS GOING DOWN TO 400 AND FLUCTUATING UP TO 1200 RPMS, WITH ALL THIS WAS GOING ON MY BRAKES FELT SOFT THEN HARD, THE TRANSMISSION ALSO CLICKED TWO TIMES WHEN HARD STOPPING.
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle would not restart. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V735000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.
I BOUGHT THIS VEHICLE IN OCTOBER OF 2018. THE TRANSMISSION HAS STARTED TO FAIL, WITH SHUDDERING, STALLING AND JUMPING AT ACCELARATIONS. THIS IS THE SECOND FOCUS MODEL THAT I HAVE HAD DIFFICULTIES WITH.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, THE VEHICLE STARTED TO HESITATE WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOB DAVIDSON FORD LINCOLN LOCATED AT 1845 E JOPPA RD, BALTIMORE, MD 21234, (410) 661-6400, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
The contact owns a 2018 Ford Focus. The contact stated that upon purchase of the vehicle from an independent mechanic, the vehicle would stall at various speeds as an unknown warning light would appear on the instrument panel. The contact took the vehicle to a dealer where multiple repairs were performed on the vehicle. A year later, the contact stated that a "vehicle overheating, pull over" warning message appeared on the instrument panel. The contact had to restart the vehicle to clear the message and resume normal driving. The contact had spoken to the manufacturer and was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.
THE FUEL SYSTEM
The contact owns a 2018 Ford Focus. The contact stated that upon depression of the brake pedal or while at a complete stop, the vehicle would vibrate without warning. The contact had taken the vehicle to the dealer on two occasions for the failure and both times, the contact had the clutch assembly, the seal gasket, and fluid replaced. Despite the repairs, the failure returned every 20,000 miles. Recently, the failure returned, and the contact was informed that the repair would not be covered under warranty. The manufacturer had been notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 20,000.
VEHICLE PURCHASED NEW FEB 2018, IN NOV 2018 WITH APPROX. 11K MILES, VEHICLE BEGAN SKIPPING ON ACCELERATION AND DECELERATION WITH GRINDING NOISES, DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED, VEHICLE BEGAN HAVING THE SAME ISSUES IN APRIL 2019 WITH 18K MILES, CLUTCH REPLACEMENT NEEDED AGAIN, HAD TO WAIT 6 WEEKS, PART BACK ORDERED, FOR REPLACEMENT CLUTCH, REPLACED JUNE 2019, VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN IN AUG 9, 2019 WITH 21K MILES, DETERMINED THE CLUTCH NEEDS REPLACED AGAIN. NEXT AVAILABLE APPT WITH DEALERSHIP, LAST WEEK OF AUGUST, FIRST WEEK OF SEPT.
MY 2018 FORD FOCUS ST IS HAVING THE SAME ISSUES AS THE CURRENT CAMPAIGN 18V735. ON OCCASION THE VEHICLE DIPS DOWN ON RPMS AS IF ITS GOING TO STALL ON START UP. ITS NOT RECORDED AS CURRENT RECALL ON MY VIN BUT I BELIEVE THE SAME ISSUE IS OCCURRING.
I WAS DRIVING NORMALLY AND THE ENGINE SHUT DOWN WITH NO WARNING (LIGHTS ON THE INSTRUMENT PANEL WENT OFF) THEN CAME BACK UP. NOT LONG AFTER THIS, I CAME ACROSS AN ARTICLE THAT SUGGESTED A CURRENT RECALL COULD BE TO BLAME FOR THIS BUT MY VIN IS NOT INCLUDED IN THIS RECALL. IT SHOULD BE. (DATE OF OCCURRENCE IS APPROXIMATE.)
THE STEERING STARTED MAKING A GRINDING NOISE AND THE VEHICLE BECAME HARD TO STEER. AFTER PARKING THE CAR AND COMING BACK TO IT AFTER A MEETING IT WAS NOT POSSIBLE TO STEER THE CAR AND IT WAS TOWED TO A DEALERSHIP FOR REPAIR. THE CAR ONLY HAD 55248 MILES ON IT. DIAGNOSED AS THE STEERING GEAR ASSEMBLY.THE STEERING SHOULD NOT FAIL MAKING THE CAR UNSAFE TO DRIVE, ESPECIALLY WITH LOW MILEAGE. THIS IS NOT THE FIRST QUALITY ISSUE WITH THIS CAR TO AFFECT ITS DRIVABILITY.
THE HORN GOES OFF AFTER THE CAR IS LOCKED WITH THE KEY FOB. NO KNOWN WAY TO STOP IT.
A FEW WEEKS AFTER I HAD GOTTEN MY CAR ON MAY 12TH 2018 I NOTICED GRINDING, JERKING, FELT ALMOST AS IF IT WERE TRYONG TO STALL AND THAT THERE WAS ALOT OF PLAY IN THE TRANSMISSION WHEN ROTATING TIRES, I TOOK THE CAR TO THE WLFORD DEALERSHIP IN SIKESTON MISSOURI THEY CLAIM THAT THEY DIDNT NOT HEAR, SEE, OR FEEL ANYTHING. BUT DID NOT PUT THE CAR ON THE RACK OR ANYTHING THEY JUST DROVE IT AROUND THE BLOCK. THEY THREW A FIT ABOUT GIVING ME A LOANER AND WERE DOING THERE BEST TO PREVENT ANY WORK BEING DONE ON THE CAR. THEY CLAIM THAT THIS WAS NORMAL I DONE SOME RESEARCH AND OTHERS HAVE HAD PROBLEMS WITH THIS POS POWERSHIFT AUTOMATIC TRANSMISSION. WELL ITS NOW 4 MONTHS DOWN THE ROAD AND THE CAR IS ONLY GETTING WORSE IT IS JERKING BAD, GRINDING, CLINKING, CLACKING, POOR THROTTLE RESPONSE, BARELY ABLE TO GET UP A HILL, THE WHOLSE TRANSMISSION IS SH*T. THESE CARS ARE MAD CHEAP AND SOLD AT AN OVERPRICED AMOUNT, I WILL NOT BE BUYING ANYTHING FROM FORD AGAIN. BUT FOR HOW MUCH I PAID, THERE WILL BE A NEW TRANSMISSION OR SOMEONE GIVING A NEW CAR IF THIS SH*T KEEPS UP. 2018 FORD FOCUS WORST POS ON THIS PLANET DO NOT BUY IT. WHO WAS THE DUMB*SS TO EVEN THINK THAT A COUPLE OF SOLENOIDS AND A COMPUTER COULD CONTROL A MANUAL TRANSMISSION IN AN AUTOMATIC GEARBOX???? ITS NOT POWERSHIFT EITHER CAUSE THIS CAR HAS NO POWER WHATSOEVER IT FEELS LIKE IT HAS 50HP AND 2LBS TQ. 3RD GEAR IS THE ONLY GET UP AND GO GEAR ALL THE OTHER ONES ARE SLUGGISH AN YOU HAVE TO PUT THE PEDAL ALMOST ALL THE WAY TO THE FLOOR JUST TO GO ANYWHERE.
HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
WHILE SITTING AND MOVING SLOWING IN TRAFFIC, AT TIMES, THE VEHICLE WILL SUDDENLY SURGE OR LURCH FORWARD , VERY JERKY ACELERATION FROM A STOP, THE CLUTCH WAS ALREADY REPLACED ONCE AND THIS VEHICLE HAS ONLY 61000 MILES! I HAD TO PURCHASE ANOTHER EXTENDED WARRANTY TO 100,000, WHEN THIS IS UP THEN WHAT DO I DO?
I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND TISSUE TRAUMA. I'VE EXPLAINED THIS TO THE CALL CENTER AND THEY BASICALLY HAVE BEEN UNHELPFUL....I HAVE NEARLY 30 YEARS IN AUTOMOTIVE AND THE BAGS SHOULD HAVE DEPLOYED AND KEEP ME FROM INJURY!!!
TRANSMISSION VIBRATION INVOLVING DOUBLE CLUTCH @ SPEEDS 13 -18 MPH IN MOTION.
CLUTCH PEDAL STUCK TO THE FLOOR INTERMITTENTLY (2X IN 1600 MILES)
THE VEHICLE FAILS TO ACHIEVE MORE THAN 25 MPG ON A FULL 12 GALLON FUEL TANK WITH 100% GASOLINE. THERE IS A GASOLINE ODOR AT TIMES WHEN THE VEHICLE IS SHUT OFF AFTER BEING DRIVEN FOR MULTIPLE HOURS. THE VEHICLE IS EQUIPPED WITH A 1 LITER ECOBOOST MOTOR THAT WAS PURCHASED NEW WITH 3K MILES ON IT. THE CURRENT ODOMETER READING IS 12,600. ON OCTOBER 21ST, 2018 I ACHIEVED 19 MPG ON A FULL TANK OF GASOLINE.
EXPLODING SUNROOF - TRAVELING SOUTH ON I-5 AT A SPEED OF 60MPH IN TACOMA TODAY (7/5/2018) IN MY BRAND NEW 6 MONTH OLD 2018 FOCUS RS AND JUST PASSED 56TH STREET EXIT. SUDDENLY WITH WHAT SOUNDED LIKE A GUN SHOT, THE SUNROOF EXPLODED AND I WAS COVERED WITH GLASS AS THE SUNROOF COVER WAS OPEN. FORTUNATELY I HAD A HAT ON OTHERWISE THE VERY SMALL SHARDS MIGHT HAVE GOTTEN INTO MY HAIR, EYES AND FACE. PULLED OF THE HIGHWAY AND TOOK A COUPLE PICTURES. THE DAMAGES FROM THE EXPLODING GLASS CAUSED ADDITIONAL DAMAGES TO THE ROOF AND WING OF THE CAR. THIS IS CURRENTLY ESTIMATED AT OVER $2600 IN DAMAGES. NOT TO MENTION THE CLEAN UP THE THE INTERIOR CAR WILL NEED. THANK GOD MY KIDS WEREN'T IN THE BACK SEAT AS THEY WOULD HAVE GOT THE BRUNT OF THE GLASS.
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHCILE WAS TAKEN TO RICART FORD (4255 S. HAMILTON RD, GROVEPORT, OH 43125) WHERE THE FAILURE COULD NOT BE DETERMINED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER 18V845000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
The contact owns a 2018 Ford Focus. The contact stated she noticed the vehicle was not shifting correctly while driving. There was no warning light illuminated. The vehicle was taken to the dealer and the clutch was replaced, but the failure recurred several times. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 88.
BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.
TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS AND SHIFTING GEARS, THE ACCELERATOR PEDAL WOULD BECOME STUCK. ALSO, WHEN THE VEHICLE WAS STARTED, THE ACCELERATOR PEDAL WAS STUCK AND THE ENGINE REVVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LOVELAND FORD (999 E EISENHOWER BLVD, LOVELAND, CO 80537, (970) 744-7101) AND WAS INFORMED THAT THEY WERE BOOKED FOR SERVICE UNTIL DECEMBER 6, 2018. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,500.