NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Ford Focus. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I was waiting to pull out of the parking lot after work making a left turn. When it was clear I accelerated but the car felt like it didn't want to turn, it just went straight, the wheel felt like it had locked up, it was super stiff. I almost hit parked cars and almost was hit by the oncoming traffic. I was able to stop before hitting the parked cars, put my emergency lights on, put the car in reverse and had to go incredible hulk mode on the steering wheel to turn it any kind of amount.. I managed to steer the car towards the curb and park. I was stuck on the side of the road for a bit looking up what it could be and I found that it was most likely the electronic power steering system going out. I also found that there was a recall on the 2018 Ford Focus already for that same issue NHTSA#15S18/15V340. I took it to the dealer and explained what happened, they looked at it and said it is the power steering and needs to be replaced but that it's not showing up as under recall for my VIN. I called Ford but they say my VIN is not effected as well. I don't understand how since the description in the recall is exactly what happened to me and the dealer is saying that is also the problem. The car is a 2018 and has 22k miles on it, used just for work commutes. It should not be having these issues. I have 3 payments left on this car and they now want $5k plus for repairs..
My battery died in my car. I replaced the battery with a brand new battery and then I noticed transmission issues that were not present 1 day prior. My check engine light came on as well as a “transmission fault warning” message. My car would not drive over 10 mph in drive. My car would shift into reverse, but would not drive at all. Car would not shift into S gear. Dealer told me it was the TCM. And that I just missed the TCM warrant by 3 days. They replaced the TCM and now they’re telling me there are deeper issues with the transmission.
Most recently, my transmission stopped working leaving my [XXX] daughter and I stranded at an airport, in congested traffic, right around a bend where traffic was exiting in Phoenix, Arizona. It was 111 degrees outside and we had to be towed by the airport contracted tow company to a little area where we could only stay for 20 minutes. They were originally going to tow us to the top of the parking garage, where the sun blazes down, but decided since I had my daughter with me that they would take us to a shaded area. I’m a [XXX], her father [XXX] and hasn’t been any help her entire life. I don’t have any family besides my sister which lives in California. I couldn’t afford a tow truck back to Kingman, AZ which is a which is a 3 1/2 hour drive. My car ended up starting and I was able to park in the parking garage so we got her flight moved back a couple of hours. Again, I was able to get the car started and it drove fine until it cut out about two hours from Phoenix in Wikieup Arizona where I stayed for 12 hours in my vehicle waiting for somebody to come and pick me up with a tow dolly. Now it’s at Anderson Ford in Kingman with an $8000 bill for a new transmission. This transmission issue is a known issue with many of the Ford focuses and I think that Ford needs to fix it and or give me a new vehicle because I’ve already had two new engines put in and I’m waiting on the third engine for the oil pump failure the first time the oil pump went out again. The first time the engine failed at 47,000 miles just outside of Wikiup Arizona, it was hot outside, I had two young girls with me and we were driving 65 mph up a hill in the car just lost power and we were stuck on the side of the road with no tow trucks even available for over 4 hours to come and help us. It was a mess. I included the repair invoices from both times the engine was replaced and then verbal communication between the dealership and I about the current transmission issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to a dealer where the recall repair was performed twice; however, the failure persisted for almost two months. The manufacturer was notified of the failure and informed the contact that parts might take a while to be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 100,000.
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally while attempting to shift gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective transmission clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
The contact owns a 2018 Ford Focus. The contact stated that while driving at undisclosed speeds and then attempting to park the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and DTC: P087B and P287A were retrieved, indicating a failure with the transmission clutch, and specifically the B-clutch and indicating a failure with the transmission control module (TCM) communication bus. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 47,892.
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and there was white smoke coming from the exhaust, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 141,000.
My 2018 Ford Focus (DPS6 dual-clutch automatic transmission) suffers from severe hesitation and shuddering when accelerating from a stop, especially under 10 mph. More concerning, the car has stalled multiple times while merging into traffic and during right turns at intersections. We can no longer safely take free right turns due to the risk of the car dying mid-merge. This poses an immediate safety hazard and mirrors known failure patterns in earlier Focus and Fiesta models. Ford previously extended warranty coverage for the same TCM defect in 2011–2016 models, but my 2018 — which uses the same DPS6 system — has been excluded without explanation. The dealership acknowledged the TCM failure but refused to cover the repair. Instead, they charged me $300 to tell me they would not perform the service Ford originally recommended (a fuel injector purge) and that I now need to replace the TCM entirely. This is a known, documented issue that Ford has admitted to in other years. My car has lost power four times in the last three months, and all signs point to this being the early stages of the same defect. Allowing this failure to persist without coverage or recall is negligent and dangerous. Ford is knowingly placing families like mine at risk by refusing to act. I request an NHTSA investigation into the 2018 Ford Focus DPS6 models, which are experiencing the same failures that have already led to recalls, lawsuits, and warranty extensions in earlier years.
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford Focus. The contact stated that the transmission was slipping and failed to properly shift into the intended gear. The contact stated that the engine was overheating, causing the vehicle to become inoperable. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed and determined that the dual clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 66,000.
My vehicle was inspected in order to determine why my vehicle is stalling, jerking, not going into reverse and giving a warning message that the car is overheating. My spouse and I were told the transmission control module needs to be replaced. Upon reading about my car's maje and midel, I learned this is a problem with 2018 Ford cars. It stalls and almost cuts off in traffic which is very dangerous
See attached document for complaint.
The contact owns a 2018 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed, the check engine and oil warning lights were displayed on the instrument panel. The contact stated that the following day, the contact's wife drove the vehicle to the dealer, and there was an abnormal clicking sound coming from the vehicle, and the vehicle hesitated while depressing the accelerator pedal. A diagnostic test was performed,d which determined that the oil pump drive belt had failed, resulting in engine failure. The contact was later notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the contact's vehicle was not included in the recall. The manufacturer was also notified of the failure, but was given the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 74,000.
I purchased a 2018 Ford Focus in Sept of 2023 with 30k+ miles. Financed. In April of 2025 the car started making strange noises when starting and then would not go into reverse. The car pushed in neutral and drove about 2 miles. Stopped for gas and then the car would not start. The car was towed to a mechanic. He had the vehicle for 2 wks trying to purchase a part called an Actuator. I reside on St. Croix USVI and purchased this vehicle from a fleet sale from Centerline Rental Cars. After the Actuators were placed, I drove the car and within a day had a screeching sound upon starting car. Drove it back to mechanic and we did a test drive.21 The car would slow down and speed up on it's own. The vehicle this time died and had to be pushed onto the lot. Was worked on again and still did not work properly. Car was towed to Ford Metro for analysis. The car now has 40k+ miles in 18 mos of use. They quoted me $4,213.00 for parts and labor. I am still paying $359.00 a month since April 2025. The car was towed back to my residence where it sits dead. Please advise.
While driving the vehicle at 60 mph in traffic, all propulsion was lost and the car displayed "stop safely now." Fortunately, I had enough momentum to drift to the side of the road, but this was a very unsafe situation. The vehicle was towed to a dealership where they diagnosed the high voltage battery to have experienced a sudden failure. The vehicle has approximately 60k miles, and searching online indicates that this is a common problem at this mileage. The replacement batteries are jow only built to order, so the vehicle has now been out of service for over 2 months while waiting on a replacement battery.
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 15 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that over time, the transmission was difficult to shift into gear. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic was diagnosed and determined that the powertrain control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 38,500.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed and determined that the transmission and clutch had failed and needed to be replaced. The independent mechanic provided the contact with DTC: P07A3. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,250.
The contact owns a 2018 Ford Focus. The contact stated that while driving at slow speeds in a parking area, the RPM increased quickly, but the vehicle failed to respond as intended. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The contact stated that the clutch had been replaced in May 2022 after a similar failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 55,000.
The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the RPM fluctuated while shifting gears, and the transmission shifted erratically. The check engine warning light was illuminated. The vehicle was taken to an independent mechani,c where a handheld diagnostic tool retrieved DTC: P07A3. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 119,000.
I am experiencing symptoms of Safety Recall 23S64 on my 2018 Ford Focus — specifically, intermittent oil pressure warning lights. I took my car to a Ford dealer who initially stated the issue may be recall-related, but later refused to inspect the oil pump belt and tensioner unless I paid out of pocket, despite the recall bulletin (MT23S64A) stating Ford will reimburse 2.8 hours of labor for the inspection even if no failure is found. I contacted Ford Customer Relationship Center and they were unable to locate the labor code or confirm the policy, and gave me the same incorrect info. This appears to be a violation of federal recall policy, where the dealership and manufacturer are both refusing to honor a safety recall without charging me for the diagnosis.
Oil pump belt and/or oil pump tensioner failure. Could cause engine and brakes to go out. Diagnosed by mechanic. Not available without extensive inspection. Engine light came on followed by oil light. Ford is only recalling affected vehicles with an automatic transmission. Mine is a manual transmission.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with an unknown warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the dual clutch in the transmission had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same diagnostic information was provided. The contact was informed that the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 146,000.
Transmission ĥas not shifter right since I purchased the vehicle. Perking and high rpm not shifting. Tool to ford they replaced clutches and it continued. Took it back 13 months later they claimed clutches needed replaced, issue has continued. Now the TCM is bad and jerking so severe it almost caused me to wreck. Despite them extending warranty on tcm until June 2025 they are refusing to fix it.
My steering wheel got jammed in the middle of the road. Kt was just working fine and got stuck while I was driving. The ford dealer inspected the car and identified that my steering rack got cracked after the diagnosis. My car is driven just 40,000 miles
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the residence and was then towed to the dealer to be diagnosed. The contact was informed that the steering rack and pinion needed to be replaced. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 152,910.
The contact's niece owns a 2018 Ford Focus. The contact's niece received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that after his niece started the vehicle, the engine was misfiring significantly. The contact stated that there was smoke coming from the exhaust pipe, and the vehicle stalled. The check engine warning light was illuminated. The contact stated that the vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the failure was related to the recall. The dealer had not provided any diagnostic information and informed the contact that the part had been ordered for the repair. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the transmission shifted between 1st, 2nd, and 3rd gear, the engine revved up, and the vehicle jerked and lost motive power. The accelerator pedal was depressed, and the vehicle responded. The contact stated that several weeks later, the check engine warning light illuminated. The contact’s neighbor used a handheld diagnostic machine to retrieve a code related to transmission failure. The neighbor performed unstated repairs to the vehicle; however, the failure reoccurred days later. The contact stated on the last occasion, while driving at an undisclosed slight incline, between 1st and 2nd gears, the vehicle started jerking and failed to accelerate as intended. The check engine warning light illuminated with a message to "Transmission Safety - Stop for 5 Minutes" displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that unknown parts needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 79,000.
The contact owns a 2018 Ford Focus. The contact stated that after refueling and driving a short distance, the vehicle was parked. The contact stated that later while attempting to restart the vehicle, the vehicle failed to immediately start. Additionally, on several occasions after refueling, the vehicle failed to immediately restart. The vehicle was taken to the local dealer who replaced the canister purge valve, but the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.
UNKNOWN Took my vehicle in to check recall and get oil change, and two-days later I had to bring it back. The check engine light came on and they stated that oil was leaking.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the vehicle. The contact stated that the transmission unexpectedly downshifted and the RPM fluctuate. No warning lights were illuminated. The contact stated that the vehicle was driving very slowly. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission and intermittent clutch had failed and needed to be replaced. The vehicle was repaired for the most recent failure. The contact stated that months before the failure, the vehicle experienced transmission failure and the transmission was replaced. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 30,000.
The contact owns a 2018 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the driver noticed smoke coming from underneath the hood of the vehicle. The transmission warning light was illuminated. The driver pulled over to the side of the road and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission was blown due to the leaking of the transmission clutch fluid. The dealer determined that the transmission needed to be replaced. The contact stated that the clutch canister was previously replaced while the vehicle was owned by the previous owner. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while her daughter was driving at an undisclosed speed, the check engine and the oil warning lights illuminated. The check engine and the oil warning lights illuminated with an audible clicking sound. The contact's daughter merged to the side of the road. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with engine oil pump failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH and attempting to accelerate, the RPMs suddenly increased; however, the vehicle failed to accelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, clutch actuators, and dual-clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.
My 2018 Ford Focus started to buck, hesitate, and felt like it was going to stall. I pulled out of an intersection and my car just wouldn't go. I almost got hit. Then my engine light came on. Took it to my mechanic and he checked it with the coding machine which showed that it was in the transmission. I looked on the recall page and although my vehicle wasn't on it, they did recall other Ford Focus vehicles for the exact same problem. Ford knows there is a problem with this. It is very upsetting that my vehicle isn't part of the recall.
Vehicle keeps dying while in idle or low speed, sometimes hard to crank. Battery/electrical has been checked.
Bought a used 2018 Ford Focus From a dealer in October 2024. In February 2025 the car started shuttering when put inn reverse when I left work. I drove ten miles to Home and didn't drive the car util the next day. The next morning when I went to work the car would not do more than 25 miles per hour. I pulled over and called someone to come tow the car. The car would not go in reverse. Car was taken to Dealership Which told me I needed some kind of part for the transmission. the Part was replaced but then the dealership could not get the car to go forward or in reversed. The car kept throwing codes for the mechanic. I had the car towed back home. the Transmission light is on and cannot drive the car. The car has not been driven since the end of February due to unable to pay for more repairs.
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 20 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that over time the transmission was difficult to shift into gear. The transmission warning light was illuminated, and the message "Internal Transmission Failure" was displayed on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Coolant kept emptying out and causing the engine to overheat randomly. The only warning would be having to immediately pull over right then because the engine was dangerously hot. Heater core had to be replaced because it was extremely damaged even though no accidents or anything happened to cause it to be. The metal of the core just failed in an area cause a huge hole.
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine and transmission temperature warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the dealer informed the contact that a used transmission was installed into the vehicle by the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 103,449.
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to properly accelerate, and the transmission was slipping while shifting between first and second gear. Additionally, the engine overheated due to the coolant leak, and the message to "Pull Over" was displayed. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the transmission had been replaced on four previous occasions. The failure mileage was 77,805.
Recall Reference Number: 23S64 My vehicle experienced oil pressure & power loss, when taken in to be investigated the mechanic found that the oil pump belt that is in the oil pan made of rubber has detreated and there was rubber and metal in the oil. The exact issue described in recall referenced above. When checking to see if my VIN was covered I spoke with Ford and while they verified that my car was made in the correct plant and time frame as VINs that are affected by the recall, but as mine is a manual transmission vs. automatic they say its not covered. Why does that matter when the issue is with a belt in the oil pan, and nothing to do with the transmission.
My car is having a hard time shifting in lower gears, RPM's race, but car does not move forward. This is the 2nd time in 6 months we've had this issue. We've already had both clutches replaced the last time this issue happened. Car is at approximately 67,000 miles.
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle has had 3 Evap Canister Valve Recall repairs since 2021, I purchased my 2018 Ford Focus Titanium brand new in January 2019. I have all receipts. I recently had the 3rd Evap canister valve repair January 15,2025. My vehicle had pending codes P144A and P1450 which would have prevented it from passing Texas Emmissions. My Vehicle has also had a Transmission Control Module Recall repair -TCM twice, once in 2022 and 2023. My car has had intermitten stalling in the middle of a intersection due to this recall putting me at risk for an accident. My vehicle currently has a pending code P2867 which is the TCM code. I have AAA tow truck history of my vehicle being towed to Classic Ford for these repeat repairs. I have taken my car to Classic Ford several times in Galveston, TX in which they have not successfully repaired these recalls. Which has turned into repeat repairs. Invoices to prove it. Cook Ford in Texas City recently repaired the 3rd Evap Canister Valve on January 15, 2025 in which they also found the faulty code for the Transmission Control Module. This is a serious concern.
Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice