NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Ford Freestyle. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
HI: THE CVT TRANSMISSION SURGES AT HIGHWAY SPEED OF 70 MILES THIS IS ON OUR 2005 FORD FREESTYLE SEL. IT CONTINUES TO DO THIS AND HAS BEING BROUGHT TO THE ATTENTION OF THE FORD DEALERSHIP THAT WE BOUGHT THE VEHICLE FROM AND AS OF YET THEY HAVE NOT TAKEN CARE OF THIS ISSUE. *JB
I WAS DRIVING EASTBOUND AT 35 MPH. A WESTBOUND CAR LOST CONTROL AND CROSSED THE MEDIAN. I STRUCK THE CAR T-BONE AT 35 MPH. IT WAS A DIRECT FRONTAL COLLISION TO MY CAR. THE AIR BAG DID NOT DEPLOY. I BELIEVE IT SHOULD BE EXAMINED.
THE CONSUMER'S FRONT BRAKES RUMBLED BADLY WHEN THEY WERE APPLIED, THE VEHICLE WOULD SHAKE AND THE VIBRATION COULD BE FELT IN THE FLOOR OF THE CAR. IT MOSTLY SHAKES WHEN COMING DOWN FROM HIGH SPEEDS. IT WAS A HIDDEN DEFECT THE DEALER IS FIXING BUT NOT SENDING OUT NOTICES TO EVERYONE. *JB *SB
I AM LEASING A FORD FREESTYLE. WE HAVE FOUND THAT WITH THE CHILD LOCK OFF, THAT THE REAR PASSANGER DOORS WILL NOT OPEN UNLESS THE DRIVER OR PASSANGE UNLOCKS THE DOORS WITH THE ELECTRONIC SWITCH AT ANY TIME - WITH THE MORTOR RUNNING, THE CAR IN PARK, OR THE MOTOR OFF AND THE CAR IN PARK. IF THERE SHOULD BE A CRASH OR BOTH THE FRONT DSEAT DRIVER AND PASSANGER BE UNABLE TO OPEN THE DOOR, THE REAR SEAT PASSANGERS WOULD NOT BE ABLE TO GET OUT. THE WINDOWS ARE ELECTRIC WHICH WITH THE MOTOOR AND KEY IN OFF ARE INOPERABLE. WE HAVE TAKEN THE CAR TO THE LOCAL FORD DEALER. THEY TELL US THAT THEY ARE UNABLE TO DO ANY THING ABOUT THIS ISSUE. THEY CLAIM TO HAVE BEEN INTO THE COMPUTER AND CAN NOT FIND ANY WAY TO CHANGE THE WAY THE REAR DOORS OPEN. THIS IS A DEFINITE SAFETY ISSUE, ESPECIALLY IN A FRONT END OR FRONT SIDE CRASH. I HAVE SENT A DESCRIPTION OF THE ISSUE TO FORD THROUGH THEIR WEB SITE.
CONSUMER WAS ABLE TO PULL THE VEHICLE OFF THE ROAD UNTIL THE LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE CAUSE OF THE FIRE WAS THE ALTERNATOR. *AK
I PURCHASED A 2005 FORD FREESTYLE ON 2/6/05. IT STOPPED WORKING ON 2/07/05, THE VEHICLE COMPLETELY SHUT DOWN AND I WAS TOWED BACK TO THE DEALERSHIP. I HAVE BEEN DRIVING AROUND IN A RENTAL FOR NEARLY A WEEK. YET I'VE PAID FOR A NEW VEHICLE. FORD REALLY SHOULD WORK OUT THE QUIRKS BEFORE PUTTING OUT A NEW VEHICLE. THEY ARE SUPPOSED REPLACE THE WHOLE TRANSMISSION ON 2/14. THIS IS RIDICULOUS!*JB
CAR STOPS ON ITS OWN. SHUTS OFF. BUCKS AND JERKS AND IS GOING TO KILL ME AND MY KIDS AND FORD WILL NOT DO ANYTHING ABOUT IT. I CAN'T EVEN GET A FORD DEALERSHIP TO WORK ON MY VEHICLE THEY TELL ME THEY DON'T WANT THIS PROBLEM. THERE ARE TO MANY REPAIRS ON THIS VEHICLE AND NOW THEY ARE TELLING WELL YOUR WARRANTY IS UP NOW. THEY KEPT TELLING ME AT FORD (1-800) WE ARE WORKING ON IT, GETTING ME A BUY BACK. NOW THEY TELL ME IT IS DO DEAL AND THEY WILL NOT FIX MY VEHICLE. MY CAR NOW FILLS UP WITH WATER WHEN IT RAINS. I HAVE HAD 2 TRANSMISSIONS PUT IN THIS VEHICLE, THEY REPLACED MY BRAKES A FEW TIMES, THEY REPLACED MY COMPUTER A FEW TIMES, AND ALL THE WHILE KEPT TELLING ME WE ARE WORKING ON GETTING YOU A NEW VEHICLE. THEY THE DEALERSHIP SHUTS DOWN. I HAVE BEEN TO OTHERS AND THEY DON'T WANT MY PROBLEM. I HAVE CALLED FORD A LOT OF TIMES. THEY JUST TAKE MY INFORMATION AND TELL ME THEY DON'T HAVE TO FIX YOUR VEHICLE. I AM FED UP WITH THIS. *TR
2005 FREESTYLE DOES NOT PERFORM WELL IN WINTER CONDITIONS. THERE IS MINIMAL TRACTION WHEN DRIVING IN WINTER CONDITIONS. *TS THE CONSUMER STATED THE VEHICLE SLIDES AND BECOMES STUCK IN SNOW EASILY. THE CONSUMER DISCOVERED THERE WERE NO SNOW TIRES DESIGNED FOR THE VEHICLE. THE CONSUMER WAS THEN INFORMED BY THE DEALERSHIP SNOW TIRES WERE AVAILABLE, HOWEVER THEY WERE ON NATIONAL BACK ORDER. THE CONSUMER STILL HAS NOT RECEIVED ANY SNOW TIRES. THE CONSUMER WAS TOLD THE TIRES ON THE VEHICLE WERE NOT A VERY AGGRESSIVE TREAD, BUT IT WAS RECOMMENDED NOT TO CHANGE THE TIRES. *JB