NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Ford Freestyle. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
HELLO, IN MAY THIS YEAR THE TRANSMISSION STARTED FAILING ON MY VEHICLE. I AM THE THIRD OWNER. THE PREVIOUS OWNER, WHO WORKS AT FORD DEALERSHIP, TOLD ME THAT HE HAD TO REPLACE ALL ELECTRONICS AND SENSORS ON THE TRANSMISSION ($1500 PARTS AND LABOR). I TOOK THE CAR TO SEVERAL MECHANIC SHOPS AND AT EVERY SHOP I WAS TOLD THE TRANSMISSION HAS TO BE REPLACED (ESTIMATES RANGED BETWEEN $2800 AND $5000). I BOUGHT A USED TRANSMISSION FROM A 2006 MODEL ($2100) AND HAD IT REPLACED BY A MECHANIC ($700 FOR LABOR). NOW THE TRANSMISSION IS BEGINNING TO FAIL AGAIN. LAST WEEK IT BEGAN PRODUCING LOUD NOISE AND VIBRATION. EVERYWHERE I LOOK ON THE WEB I SEE OWNERS OF FORD FREESTYLE COMPLAINING ABOUT THE SAME ISSUE! HERE IS AN EXAMPLE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D8CE7 I'M SURE IF YOU GOOGLE UP "FORD FREESTYLE TRANSMISSION" YOU'LL FIND A LOT MORE COMPLAINTS AND YOU PROBABLY HAVE A LOT OF COMPLAINTS FILED ALREADY! I THINK IT IS TIME THAT FORD ACKNOWLEDGED THAT THEY PRODUCED A DEFECTIVE CAR AND RECALLED THE ENTIRE 2005-2007 FORD FREESTYLE SERIES FOR A FREE TRANSMISSION REPLACEMENT! THIS ISSUE IS VERY DANGEROUS. THE CAR SUDDENLY LOSES POWER WITHOUT ANY WARNING AND STALLS. WE GOT STALLED IN THE MIDDLE OF TRAFFIC ON THE HIGHWAY (I-288) AND ONLY ESCAPED AN ACCIDENT BY A MIRACLE! THANK YOU FOR YOUR TIME AND CONSIDERATION! *TR
CAR BEGUN ACCELERATING WHILE PULLING INTO THE GARAGE. NOTICED THAT IT WOULD ACCELERATE OR LUNG AT LOW SPEED. IT ALSO HAPPENS WHEN TURNING THE STEERING WHEEL. THIS HAPPENS GOING FORWARD OR REVERSE. ALSO REVS UP MOTOR WHILE STOPPED. IT HAS HAPPENED WHILE PULLING INTO PARKING SPACES (HAVE ALMOST WENT OVER A HILL SIDE AT WORK PARKING), STOPPING AT STOP LIGHTS (SEVERAL TIMES RUN UP ON THE BACK OF CARS AT STOP LIGHTS), PULL INTO GARAGE (HAVE ALMOST DROVE THRU MY WALL) AND BACKING OUT OF MY DRIVE WAY. THIS HAS BECOME INCREASINGLY DANGEROUS. TOOK TO THE FORD DEALERSHIP TO HAVE CHECKED FOR PROBLEM WAS TOLD THAT I NEED TO HAVE MY THROTTLE BODY REPLACED. COSTING AROUND $600. I AM NOW UNDERSTANDING THAT THIS IS A PROBLEM THAT HAS BEEN REPORTED BY SEVERAL PEOPLE BUT NO RECALL HAS BEEN DONE TO CORRECT THE PROBLEM. I HAVE IN MANY CASES CAME CLOSE TO HAVING AN ACCIDENT. DRIVING THIS CAR IS UNSAFE AND I WAS EVEN TOLD THAT BY THE CAR DEALER AND WAS TOLD THAT THEY WOULD SUGGEST THAT I RENT A CAR UNTIL MY CAR WAS FIXED. UNDER THE AFFECTED PARTS THIS PART IS NOT LISTED IT IS THE THROTTLE BODY. *TR
THE CAR WAS SURGING AND LURCHING FORWARD EVEN WHEN THE BRAKE WAS ENGAGED. WE HAD NEAR MISSES RUNNING IN TO CARS IN FRONT OF US JUST TRYING TO GET IT TO A SAFE LOCATION AS WE WERE STUCK IN A PARKING LOT AND IN STOP AND GO TRAFFIC. WHILE ON THE INTERSTATE IS WOULD JUST LOOSE ALMOST ALL POWER EVEN THOUGH THE ACCELERATOR WAS FLOORED. *TR
AFTER QUICKLY CROSSING TRAFFIC AND ENTERING MY DRIVEWAY (WHICH IS ON A DOWNWARD SLOPE) I RELEASED THE GAS ON ENTERING MY DRIVEWAY AND APPLIED THE BRAKE. JUST BEFORE APPLYING THE BRAKE THE VEHICLE LURCHED. IT DIDN'T LURCH FAR, BUT ENOUGH FOR ME TO RAPIDLY DEPRESS THE BRAKE PEDAL IN SURPRISE. ONE ITEM OF NOTE--THE LOW FUEL INDICATOR WAS ON AND MY NEXT STOP WAS TO GET GAS. *TR
WHEN IN REVERSE OR DRIVE IF TURNING THE STERRING WHEEL THE CAR TAKE OFF AND YOU HAVE TO BUT THE BRAKE ON HARD TO STOP CAR. THIS HAPPENS 95% OF THE TIME. *TR
MY CAR MAKES A FUNNY HIGH PITCHED NOISE WHILE DRIVING. ALSO IN PARK TO DRIVE, IT WILL LUNGE FORWARD. I WAS TOLD THAT IT IS A INTAKE BEARING THAT HAS COME LOOSE IN MY TRANSMISSION. THE NOISE GETS LOUDER AS YOU CONTINUE TO ACCELERATE. IT WILL ONLY MAKE THE NOISE WHEN IT IS IN MOTION. I BOUGHT THIS VEHICLE USED IN 2010 WITH AROUND 58,000 MILES. *TR
PULLING OUT OF A PARKING SPACE AFTER IDLING FOR APPROXIMATELY 10 OR SO MINUTES THE VEHICLE WAS PLACED INTO REVERSE AND THE VEHICLE LURCHED BACK ABOUT 10 FEET ALMOST STRIKING TWO CARS AND A PERSON. THE LURCHING HAS OCCURRED ON MULTIPLE OCCASIONS ALSO WHEN THIS HAPPENS THE VEHICLE GOES INTO FAILSAFE MODE. IT HAS ALSO LURCHED GOING IN DRIVE AS WELL. *TR
VEHICLE LUNGES FORWARD AND REAR IN GARAGE AT START-UP AND FREEZES AT 30 MILES PER HOUR ON HIGHWAY WHEN USING SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD OR IN REVERSE WHEN THE VEHICLE WAS PLACED IN PARK GEAR, OR DRIVEN AT LOW SPEEDS. THE VEHICLE ALSO ACCELERATED WHEN THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL. THE FAILURE OCCURRED WITHOUT WARNING, AND RECURRED INTERMITTENTLY. THE VEHICLE HESITATED TO ACCELERATE TO HIGHER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT INSPECTED SINCE THE FAILURE WAS NOT PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 62,000. THE FAILURE MILEAGE WAS 55,000.
SUDDEN ENGINE REVVING DRIVING ON INTERSTATE. LOSS OF POWER TO TRANSMISSION. INSTRUMENT PANEL WRENCH LIGHT CAME ON. AFTER RESTING RESTARTED AND ACTED LIKE NOTHING HAPPENED. DROVE TO DEALERSHIP EVALUATION SHOWED AN EVENT. ASSUMING IT'S OK TO DRIVE. WEEKS LATER AT A STOP LIGHT HESITATION AND JERKING WAS OCCURRING. THIS CONTINUES, WORSE IF AC WAS ON. NOTHING EVER REVEALED ON INSTRUMENT PANEL INDICATING FAILURE. BACK TO FORD BASED ON CODES IT WAS GOING TO NEED A $900+ PART. DURING THIS PROCESS IT WAS REVEALED A NEW TRANSMISSION WAS REQUIRED OR A REBUILT. 4-7K. WE NO LONGER TRUST THIS CAR FOR OUR SAFETY. IT WAS ALWAYS MAINTAINED AT DEALERSHIP. WE LOVED THIS CAR. *TR
I HAVE HAD MULTIPLE INCIDENTS. IN ALMOST EVERY OCCURRENCE THAT I CAN REMEMBER, I HAVE EITHER BEEN PULLING INTO MY GARAGE, BACKING OUT OF MY GARAGE, OR PULLING INTO A PARKING SPACE WHEN IT FEELS LIKE SOMETHING "CATCHES" AND THE FREESTYLE MOVES A FEW MORE MILES PER HOUR SUDDENLY. IT'S HAPPENED MORE OFTEN WHEN IN DRIVE THAN WHEN THE CAR IS IN REVERSE. THE ISSUE DOES MAKE ME WORRY ABOUT RUNNING INTO ANOTHER PARKED CAR OR INTO MY GARAGE WALL, BUT I TRY TO BE READY FOR IT AND HAVE MY FOOT ON THE BRAKE TO STOP THE SUDDEN MOMENTUM. *JS
WHILE DRIVING AT 7 AM IN THE MORNING ON A VERY BUST ROAD IN NEVADA, BOTH THE CHECK IN LIGHT AND THE FAILSAFE MODE LIGHT CAME ON. THE CAR STOPPED IN TRAFFIC AND I HAD SECONDS TO GET OVER TO THE SIDE. I GOT AS FAR OUT OF THE ROAD AS POSSIBLE BUT IT WAS A DICEY SITUATION. I CALLED MY MECHANIC WHO SENT A TOW TRUCK. I HAD NO PROBLEMS WITH THIS CAR UNTIL I HIT 120000. AS SOON AS I DID, THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO THE SHOP AND GOT A CODE READ ABOUT THE MASS AIR FLOW SENSOR, WHICH I DON'T HAVE . I HAVE A MAF SENSOR. REPLACED SENSOR, THEN FINE FOR 2 MONTHS. THEN THE LIGHT CAME BACK ON WHILE I WAS AT THE DMV TRYING TO REGISTER MY CAR IN NV. HAD TO TAKE IT TO THE SHOP AGAIN AND THE CODE WAS FOR THE EGR VALVE. REPLACED THAT, NO LIGHTS FOR 1 MONTH. THEN LAST MONTH THE LIGHT CAME BACK ON AND MY MECHANIC DECIDED HE SHOULD CLEAN THE THROTTLE BODY. SAID THERE WERE PROBLEMS WITH IT BUT NO RECALL HAD BEEN ISSUED. HE SAID HE WOULD CLEAN IT AND SEE IF THAT FIXED THE PROBLEM. LIGHT CAME BACK ON IN THREE DAYS. HOOKED IT UP AGAIN FOR DIAGNOSTICS AND THE CODE IS FOR AN OXYGEN SENSOR, ORDERED THAT AND THEN YESTERDAY, THE WRENCH AND THE CEL CAME ON AND I WAS ALMOST REAR-ENDED. CAR IN SHOP NOW AND I HAVE NO IDEA WHAT IS NEXT. CAR IS LURCHING, HAVING TROUBLE ACCELERATING AND CHUGS ALONG. *TR
VEHICLE LURCHES FORWARD/BACKWARD AT LOW SPEEDS AND AT STOP LIGHTS WHICH COULD CAUSE AN ACCIDENT IF A PERSON WAS NOT PAYING ATTENTION. ENGINE RPMS INCREASE ACCORDINGLY EVEN THOUGH FOOT IS NOT ON THE ACCELERATOR. THIS OCCURS MORE FREQUENTLY WHEN AC IS ON. HOWEVER, SAME ISSUE OCCURS WITHOUT AC ON AS WELL. WHILE IN PARK, THE ENGINE WILL REV UP AND DOWN AND SOMETIMES QUITE ALL TOGETHER AND HAS PROGRESSIVELY GOTTEN WORSE OVER THE LAST 6,000 MILES.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE RPMS WOULD INCREASE EXCESSIVELY WHEN SHIFTING IN REVERSE. IN ADDITION, THE VEHICLE WOULD SPORADICALLY LUNGE BACKWARD WHEN THE RPMS WOULD INCREASE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,097.
SHIFTING FROM PARK TO REVERSE OR TO DRIVE CAUSES A DANGEROUS SPIKE IN RPMS AND THE CAR TRIES TO TAKE OFF WITH NO FOOT ON GAS PEDAL. SEEMS TO BE INCREASING MORE AND MORE AND GIVES A FEELING THAT THE BRAKES WON'T HOLD THE CAR FROM TAKING OFF ON DAY. MAKES ME FEARFUL FOR PARKING LOT AREAS OR DRIVEWAY AREAS. SEEMS VERY DANGEROUS AND HAVE HEARD THAT FORD WILL NOT DO ANYTHING ABOUT PROBLEM NO MATTER WHAT. *TR
I'VE NOTICED THE CAR TO LUNGE AND IDLING VERY HIGH. WHEN I BACK OUT OF A PARKING STALL FOR INSTANCE, THE CAR LUNGES OUT AND I HAVE TO KEEP MY FOOT ON THE BRAKE. WHEN I'M AT A FULL STOP; AT TIMES YOU CAN HEAR THE CAR IDLING VERY HIGH AND WHEN YOU LET GO OF BRAKE THE CAR LUNGES OUT. DURING TRAFFIC, YOU HAVE TO MAKE SURE YOU CONTINUALLY KEEP THE BRAKE ON, OR THE CAR WILL THRUST FORWARD AND HIT THE VEHICLE AHEAD. *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE AT A STOP WITH THE BRAKES APPLIED, THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SURGED FORWARD WITHOUT WARNING. THE FOLLOWING DAY, THE CONTACT WAS AT A STOP AND SHIFTED THE VEHICLE INTO REVERSE AND NOTICED THAT THE VEHICLE HAD SUDDENLY STALLED WITHOUT WARNING. THE FAILURE HAD NOT BEEN DIAGNOSED AND HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 134,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY LUNGE FORWARD WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND STOPPED THE VEHICLE FROM ACCELERATING FURTHER BUT THE FAILURE RECURRED AS SOON AS HER FOOT WAS REMOVED FROM THE BRAKE PEDAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE. UPDATED 7/19/12 *CN THE CONSUMER STATED A MECHANIC CLEANED THE THROTTLE AND FUEL INJECTION SYSTEM AT A COST OF $168. IT IS WORKING BETTER NOW. UPDATED 07/23/12
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING OUT FROM A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE VEHICLE STOPPED WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THEY WERE UNSURE OF THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.
SUDDEN ACCELERATION WHILE PARKING OR MANEUVERING AT LOW SPEEDS. FOOT IS ON THE BRAKE LIGHTLY AND VEHICLE WILL LUNGE FORWARD AS IF THE ACCELERATOR WAS DEPRESSED BUT IT WASN'T. CAR UNDER CONTROL WITH APPLIED BREAK BUT COULD CAUSE ACCIDENT IF LATE APPLYING BREAK. *JS
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE DRIVING AT LOW SPEEDS. THE FAILURE OCCURRED WHILE DRIVING AT LOW SPEEDS AND WHILE ATTEMPTING TO PARK. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHENEVER THE BRAKE WAS RELEASED, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC WHO ADVISED THAT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 89,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 5 MPH WHEN HE NOTICED THAT THE VEHICLE HAD BEGAN TO ACCELERATE INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE INSTRUMENT PANEL BECAME INOPERABLE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/22/13 *CN
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE SITTING IN A DRIVE-THRU WINDOW, THE VEHICLE LUNGED FORWARD AS THE ENGINE RPMS INCREASED EXCESSIVELY. IN ADDITION, THE CHECK ENGINE WASRNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.
PULLING INTO A PARKING SPOT THE VEHICLE WILL SURGE AND THE BRAKES HAVE TO BE PRESSED REALLY QUICK SO U DON'T HIT THE VEHICLE IN FRONT OF U. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN THE AIR IS RUNNING. IT WILL ALSO DO THIS WHEN U ARE BACKING UP AND GOING AT A SLOW RATE OF SPEED. *TT
SECOND ROW BENCH WON'T RECLINE BACK UPRIGHT BECAUSE SEAT BELT MECHANISM STUCK AND PREVENTING UPRIGHT POSITION. DIFFICULT TO FASTEN CHILD'S SEAT BELT NEXT TO THE BENCH THAT WON'T GO UPRIGHT - VERY UNSAFE. CONTACTED FORD AND THEY SAID THERE ISN'T ANY RECALL FOR SEAT BELT AND/OR SECOND ROW'S ALREADY KNOWN PROBLEM. THEY SAID TO PAY FOR THESE EXACT PROBLEMS OTHERS HAVE ALREADY POSTED ON MANY WEBSITES. *TR
WHILE STOPPED AT DRIVE THRU WINDOW, VEHICLE LUNGED FORWARD APPROXIMATELY 3 FEET, HAS HAPPENED ON VARIOUS OCCASIONS. *TR
I WAS AT A STOP LIGHT AND MY CAR LUNCHED ON ITS OWN AND ON MANY DIFFERENT OCCASSIONS IT LUNCHES EVEN WHEN REVERSING OR PARKING. ONE TIME I ALMOST HIT A VEHICLE BECAUSE THIS OCCURRED. THIS IS VERY DANGEROUS AND I WANT TO FIND OUT IF THIS WILL BE FIXED BY FORD OR IS THIS AN EXPENSE I WILL HAVE TO DEAL WITH. *TR
THE CAR LUNGES FORWARD. IT HAPPEN IN FORWARD OR REVERSE GEAR. AC IN ON POSITION. IT HAS HAPPEN WHEN CAR STARTS MOVING OR WHILE IT IS MOVING AT LOWER SPEEDS. NO ACCIDENTS, JUST CLOSE CALLS. IN DRIVEWAYS, DRIVE THRU'S. MOVING ON STREETS AND PARKING LOTS. HAVING TO APPLY BRAKES HARDER. CAR STALLS AT HOTTER OUTSIDE TEMPERATURES. *TR
WHILE DRIVING ON THE HIGHWAY AT A SPEED OF APPROXIMATELY 70 MPH, THE CAR (2005 FORD FREESTYLE) WOULD NOT ACCELERATE/MAINTAIN SPEED AND QUICKLY DECELERATED AND HAD TO BE PULLED INTO THE EMERGENCY LANE, COMING TO A COMPLETE STOP. THE CAR HAD TO BE TURNED OFF AND RESTARTED IN ORDER TO CONTINUE TRAVELING THE 3 HOURS LEFT IN THE 9 HOUR TRIP BACK HOME. THE FORD SERVICE SHOP SAID THE THROTTLE BODY ($900), AC COMPRESSOR ($1,300), AND TOP ENGINE MOUNT ($330) NEED TO BE REPLACED. BASED ON WHAT I'VE BEEN ABLE TO READ ON THE INTERNET, THIS APPEARS TO BE A RECURRING AND DANGEROUS THEME WITH THIS FORD VEHICLE. *TR
WHILE DRIVING TO WORK ALL OF A SUDDEN THE CLUSTER LIGHTS IN THE INSTRUMENT PANEL ALL WENT OUT AND THE SPEEDOMETER, ODOMETER, CONTROL TEMP, AND GAS GAGE ALL ZEROED OUT AND A WRENCH AND AIR BAG LIGHT CAME ON. THEN AFTER ABOUT 10 MINUTES OF DRIVING EVERYTHING STARTING WORKING AGAIN AND THE TWO WARNING LIGHTS WENT OFF HOWEVER, THEN THE CHECK ENGINE LIGHT CAME ON. I HAD A DIAGNOSTIC DONE AND THE ERRORS WERE ALL ELECTRICAL. HAVE TO TAKE IT IN A FEW DAYS TO THE FORD DEALER AND BE CHARGED A $90.00 FEE UP FRONT JUST FOR THEM TO LOOK AT IT AND DIAGNOSE THE PROBLEM. ACCORDING TO ALL THE COMPLAINTS IT'S BEEN A VERY WELL KNOWN PROBLEM THAT FORD SHOULD HAVE DEALT WITH IN A RECALL. NOT JUST TRY TO SWEEP IT UNDER THE RUG. I'M SURE IT'S GOING TO COST ME AN ARM AND A LEG WHEN THEY GET DONE. I HAVE ALWAYS OWNED A FORD BUT NOW I THINK I'M GOING TO MAKE A SWITCH TO A CHRYSLER (SINCE I DO WORK THERE NOW) AND I KNOW I WILL BE TAKEN CARE OF NOT JUST TAKEN. *TR
THIS IS THE 2ND TIME THIS HAPPENED! AGAIN, WE WERE ON THE HIGHWAY AND SUDDENLY THE MOTOR GAVE OUT. LUCKILY, WE MADE IT WITHOUT AN ACCIDENT TO THE SHOULDER. THE WRENCH SYMBOL AND THE CEL WERE ON. THE MOTOR STARTED AGAIN BUT THE CAR DIDN'T TAKE ANY GAS, DIDN'T ACCELERATE. AND THE ENGINE WAS RUNNING VERY ROUGH AND RUMBLING. I HAD MY WIFE AND KIDS IN THE CAR AND WAS REALLY SO MAD. WE HAD TO CALL A TOW TRUCK AND A TAXI TO GET HOME. THE CEL CAME ON SO MANY TIMES IN THE PAST MONTHS, WE CHECKED THE CODE - IT WAS ALWAYS FOR THE THROTTLE BODY. WE CLEANED IT AND THE LIGHT WAS GONE. ONLY TO COME BACK A COUPLE OF WEEKS LATER. AS I SAID, WE'VE BEEN DEALING WITH THIS PROBLEM SINCE SOME MONTHS NOW. BUT THIS IS THE 2ND TIME THE MOTOR ACTUALLY STALLED. AND IN THIS REALLY VERY DANGEROUS SITUATION : ON A HIGHWAY!! FORD NEEDS TO INITIATE A RECALL, I'VE DONE SOME RESEARCH IN THE LAST MONTHS, THERE ARE SO MANY COMPLAINTS ABOUT THIS PROBLEM. MY FREESTYLE ALSO LUNGES FORWARD/BACKWARD IF I'M ACCELERATING. I THINK IT'S ALL RELATED AND TOTALLY IRRESPONSIBLE OF FORD NOT DO DO SOMETHING. IT'S A SERIOUS SAFETY ISSUE. A MIRACLE NO ONE HAS BEEN INJURED UNTIL NOW - OR WORSE!!! *KB
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD EXHIBITING AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 105,100.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED IN THE TRANSMISSION INPUT SHAFT AND BEARING. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT RELATED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF RESIDENTIAL GARAGE, THE ACCELERATOR PEDAL BECAME STUCK AND THERE WAS AN INCREASE IN THE ENGINE RPMS. THE CONTACT ALSO STATED THAT THE LAST TWO OCCASIONS THE FAILURE OCCURRED,THE VEHICLE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE CONTROL SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000.
VEHICLE UNEXPECTEDLY AND WITH GREAT SPEED LURCHES IN BOTH FORWARD AND REVERSE. I NOTICE THE ISSUE MOST OFTEN WHEN PULLING INTO OR OUT OF A PARKING SPOT OR JUST AFTER USING THE BRAKE. THE CAR SUDDENLY ACCELERATES WITHOUT WARNING FORCING ME TO SLAM ON THE BRAKES SO THAT I DO NOT HIT OTHER VEHICLES OR UNINTENTIONALLY ENTER TRAFFIC. THE ISSUE IS VERY DANGEROUS BECAUSE THERE IS NO FOREWARNING AND HAS APPEARED TO BE HAPPENING MORE OFTEN AND WITH GREATER FORCE. *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
I OWNS A 2005 FORD FREESTYLE. THE INSTRUMENT CLUSTER SPORADICALLY SHUTS DOWN AND YOU ARE UNABLE TO SEE THE SPEEDOMETER, ODOMETER OR ANY GAUGES ON THE DASHBOARD FOR ABOUT 10 SECONDS. THE PROBLEM RECURS SEVERAL TIMES A DAY. THE ANSWER I HAVE RECEIVED IS THAT MY CAR IS RECEIVING A SURGE OF ENERGY CAUSING THIS MALFUNCTION. MY VEHICLE HAS COMPLETELY SHORTED OUT AT THIS POINT AND MY LIGHTS ON THE INSIDE OF THE VEHICLE AND DASHBOARD FLICKER, BUT THE MOTOR IS NOT ATTEMPTING TO START. HOPING IT IS A BLOWN FUSE BUT MAYBE THE ALTERNATOR. *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE SPEEDOMETER, ODOMETER AND FUEL GAUGE FAILED AND DISPLAYED AN ERRONEOUS READING OF ZERO. IN ADDITION, THE TURN SIGNALS AND HEADLIGHTS WERE INOPERABLE. THE CONTACT ALSO STATED THAT WITH THE BRAKES DEPRESSED, THE VEHICLE WOULD SURGE FORWARD ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 60,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING AT ANY SPEED OR WHILE STOPPED, THE CONTACT NOTICED THAT THE VEHICLE WOULD SUDDENLY ACCELERATE FOLLOWED BY STALLING. THE VEHICLE WAS NOT DIAGNOSED AND NO REPAIRS WERE MADE TO THE VEHICLE. THE CURRENT AND THE FAILURE MILEAGES WERE 129,956.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT WAS DRIVING 40 MPH WHEN THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ONLY TO HAVE IT STALL AGAIN. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING THAT CONCLUDED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE THROTTLE BODY REPLACED. THE FAILURE MILEAGE WAS 83,000.
WHEN THE WEATHER FALLS BELOW FREEZING TEMP THE DRIVERS DOOR LOCK MECHANISM JAMS AND NO AMT OF WARM AIR APPLIED TO THE DOOR WILL UNJAM IT. I WAS UNABLE TO OPEN MY DRIVERS DOOR FOR THREE DAYS. *TR
IDLING AT TRAFFIC LIGHT WITH BRAKES PRESSED, ENGINE STARTING REVVING UP TO OVER 2000 RPM. VEHICLE STARTED TO SURGE AND HAD TO PRESS BRAKE PEDAL HARDER TO STOP. VEHICLE MOVED APPROX 10 FT BEFORE IT STOPPED. ISSUE HAPPENED REPEATEDLY, BUT WAS NOT TAKEN IN TO SHOP FOR DIAGNOSIS AS IT WOULD NOT HAPPEN FOR QUITE A WHILE. HAS HAPPENED AROUND 30 TIMES SINCE FEBRUARY. TODAY, 6/18/2012 WHILE DRIVING THROUGH TOWN IN STOP-GO TRAFFIC, VEHICLE STARTED SURGING AGAIN. WRENCH LIGHT CAME ON AS WELL AS ERROR WORDING OF ENGINE FAIL SAFE MODE. HAD TO SLOWLY MANEUVER INTO A PARKING LOT AND TURN CAR OFF. ONCE RESTARTED, LIGHTS WENT OFF AND WAS ABLE TO MAKE IT HOME. TOOK IT TO LOCAL MECHANIC AND THEY STATE THIS IS COMMON PROBLEM AND THE THROTTLE BODY NEEDS TO BE REPLACED (THEY JUST DID ON 05 FREESTYLE LAST THURSDAY WITH SAME SYMPTOMS). $758.00 TO REPLACE. REALLY NEED SOME ACTION ON THIS INVESTIGATION! *TR
I WAS DRIVING MY 2005 FORD FREESTYLE ON AN INTERSTATE HIGHWAY AT APPROXIMATELY 72 MPH. WHILE DRIVING ON A STRAIGHT SECTION OF HIGHWAY AND WITH BOTH OF MY HANDS ON THE STEERING WHEEL, THE VEHICLE SUDDENLY WENT COMPLETELY OUT OF CONTROL. I TRIED DESPERATELY TO STRAIGHTEN UP AND TO CONTROL THE CAR BUT IT WAS USELESS. THE VEHICLE WENT SIDEWAYS AND THEN STARTED TO SPIN OUT OF CONTROL. THE VEHICLE ENDED UP IN A BERM ON THE SIDE OF THE HIGHWAY FACING IN THE OPPOSITE DIRECTION. ONLY BY THE MERCY AND GRACE OF GOD WAS OUR VEHICLE NOT STRUCK BY A PASSING VEHICLE OR DID OUR VEHICLE ROLL. WE WALKED AWAY FROM THE ACCIDENT WITH NO INJURIES JUST THANKFUL HEARTS. THE VEHICLE WAS TOWED TO A SERVICE STATION AND THE TECHNICIAN QUICKLY DIAGNOSED THE PROBLEM AS A BROKEN LOWER LEFT REAR CONTROL ARM SUPPORT BRACKET. THE CONTROL ARM IS WHAT KEEPS THE REAR WHEELS FROM TURNING LEFT OR RIGHT. THE LOWER CONTROL ARM SUPPORT BRACKET IS WHAT HELPS TO KEEP THE CONTROL ARM IN PLACE. UPON FURTHER INVESTIGATION AFTER THE ACCIDENT WE HAVE IDENTIFIED A NUMBER OF OTHER VEHICLE OWNERS WHO HAVE EXPERIENCED THIS SAME PROBLEM. THE PART IS CONSTRUCTED WITH AN INEXPENSIVE AND WEAK GRADE OF STEEL AND IS SUBJECT TO DAMAGE. *TR...UPDATED 08/31/2012 *BF UPDATED 09/05/2012 *JS
I BROUGHT MY CAR TO THE DEALERSHIP TODAY IT WAS MAKING A VERY LOUD TRANSMISSION NOISE. I RECEIVED A CALL AT 4PM FROM THE FORD DEALERSHIP STATING THAT THE TRANSMISSION WAS BAD. WHEN I RECEIVED THIS INFORMATION I RESEARCHED THE PROBLEM ONLY TO FIND THOUSANDS OF COMPLAINTS ON CVT TRANSMISSIONS FROM FOR. THEY HAVE REFUSED TO CORRECT THIS PROBLEM UNDER RECALL WHICH I FIND TO BE TERRIBLE. WHEN THEY ARE IN FINANCIAL DEFICET THEY GET BAILED OUT BY OUR GOVERNMENT BUT WHEN THEY HAVE FAULTY EQUIPTMENT THEY TURN THEIR HEAD. I AM DISGUSTED WITH THE WAY THEY HAVE DELT WITH THIS PROBLEM. WHO CAN AFFORD TO BUY A NEW TRANSMISSION FOR A VEHICLE EVERY 60000 MILES!! I GUESS WE CAN LET THE AMERICAN CONSUMER TAKE THE HIT THAT WORKS FOR ALIVING AND PAYS TAXES SO THAT THEY CAN GET BAILED OUT OF TROUBLE WHEN THEY HAVE PROBLEMS!! *TR
WHILE STATIONARY IN MY 2005 FORD FREESTYLE IN THE LEFT TURN LANE AT A RED LIGHT, THE ENGINE SUDDENLY ACCELERATED MOVING THE CAR FORWARD APPROXIMATELY FIVE FEET INTO THE INTERSECTION BEFORE IT COULD BE STOPPED. AT THE TIME OF THIS OCCURRENCE, MY FOOT WAS ALREADY ON THE BRAKE AND ONLY BY STOMPING HARDER ON THE BRAKES WAS I ABLE TO STOP THE CAR'S FORWARD TRAVEL INTO CROSS TRAFFIC THAT WAS TRAVELING AT OVER 40MPH. THE CAR THEN DIED AND A WARNING CAME UP ON THE INFORMATION DISPLAY ON THE DASH PANEL STATING "ENGINE FAILSAFE MODE". I TURNED OFF THE IGNITION AND TRIED TO START THE CAR AGAIN. THE CAR STARTED, BUT STILL DISPLAYED THE "ENGINE FAILSAFE MODE" WARNING AND WHEN WE WERE ATTEMPTING TO RETURN HOME, THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR OR ALLOW US TO ACCELERATE OVER 30MPH. THIS INCIDENT TOOK PLACE AT 9:35PM ON JANUARY THE 20TH 2012. IT WAS RAINING AND THE AC HEAT WAS ON. *TR
THERE IS A MAJOR SAFETY ISSUE WITH MY 2005 FREESTYLE WE BOUGHT IT LESS THAN A YEAR AGO AND EVERYTIME IT RAINS OR GETS COLD THE DOORS WILL NOT SHUT IT HAPPENS ALL THE TIME YESTERDAY WHILE DRIVING DOWN THE ROAD WITH MY CHILD IN THE CAR MY DRIVER DOOR HIS DPPR AND THE HATCH POPPED OPEN IN MOVING TRAFFIC IM VERY UPSET!!! THE CAR OWNERS SOLD US THIS PROBABLY KNOWING THIS AND NEVER SAID I JUST LOOKED IT UP ON LINE AND FOUND THIS ON RECALLS AND DEFECTS NATIONAL HIGHWAY WEBSITE FORD ISSUED A RECALL AFFECTING CERTAIN 2005 FORD FIVE HUNDREDS AND MERCURY MONTEGOS AND CERTAIN 2005-2006 FORD FREESTYLE VEHICLES. THE RECALL ADDRESSES THE PROBLEM OF DOOR LATCH FREEZING, WHICH OCCURS MAINLY IN COLD AND WET WEATHER STATES. IN WET AND BELOW FREEZING TEMPERATURES, THESE DEFECTIVE DOOR LATCHES MAY FAIL TO FULLY LATCH, ALLOWING A DOOR TO OPEN WHILE THE VEHICLE IS IN MOTION OR IN A CRASH. IF YOU SUSPECT YOUR VEHICLE MAY BE PART OF THIS RECALL, REQUEST A DOOR LATCH SAFETY INSPECTION FROM YOUR FORD DEALER. NOTIFY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) IF YOUR DOOR LATCHES ARE FOUND TO BE UNSAFE. YOU CAN CONTACT NHTSA ON THEIR VEHICLE SAFETY HOTLINE: 1-888-327-4236 OR 1-800-424-9393 I WANT THIS PROBLEM RENDERED I DO NOT FEEL SAFE IN THIS VEHICLE NOR DO I WISH TO CONTINUE DEALING WITH THIS PROBLEM I AM NOT COMFORTABLE WITH THE SAFETY OF MY CHILDREN IN THIS VEHICLE! THIS FREAKSTYLE SHOULD BE REPLACED I AM SCARED OF THIS VEHICLE NOW AND HIGHLY DISAPPOINTED IN THE PRODUCT MANUFACTURER AND THE DEALER WHO SOLD THIS LEMON TO US! I NEED TO KNOW WHAT TO DO WE ARE STILL PAYING FOR THIS AND I DON'T WANT TO ANYMORE BECAUSE OF THESE PAST PROBLEM AND SAFETY ISSUES! ITS NOT SAFE FOR MY FAMILY OR OTHER DRIVERS AROUND THIS CAR WITH BAD DOOR LATCHES! PLEASE TELL ME WHAT I CAN DO DON'T THINK I WILL EVER FEEL SAFE IN A FORD AGAIN CAN YOU IMAGINE WHAT COULD OF HAPPEN? *TR
THE FIRST INCIDENT MY FUEL GAUGE IS OFF & PRODUCING INCORRECT DATA OF GAS REMAINING IN CAR & DRIVER WINDOW WOULD ROLL UP AND DOWN WHEN TRYING TO JUST ROLL IT UP. I TOOK THE CAR BACK TO THE DEALERSHIP THEY DID NOT FIX THE ISSUE. ANOTHER INCIDENT I WAS ON THE HIGHWAY AND THE STALLED WHILE DRIVING. THIRD INCIDENT I WAS AT A STOP LIGHT WITH MY 5 YEAR OLD DAUGHTER IN THE CAR, ALL OF A SUDDEN THE CAR MADE A LOUD REVVING UP NOISE THEN SHOT US FORWARD INTO ONCOMING TRAFFIC. I WAS BARELY ABLE TO BACK UP BEFORE THE CARS REACHED US. ANOTHER TIME I WAS DRIVING WITH MY DAUGHTER TAKING HER TO DAYCARE THEN GOING TO WORK AND WE WERE GOING THROUGH A SCHOOL ZONE. WE STOPPED AT A STOP SIGN AND THERE WAS A FAMILY WITH 3 CHILDREN CROSSING AND THE CAR SHOT US FORWARD AGAIN AND WE ALMOST HIT THE FAMILY. SEVERAL TIMES WHEN PICKING UP MY DAUGHTER I WOULD PUT THE CAR IN REVERSE AND MY FOOT WAS ON THE BRAKE PEDAL STILL ALL OF A SUDDEN THE CAR SHOT US BACK INTO THE CARS BEHIND US. THIS CAR IS VERY UNSAFE. I FEAR FOR THE SAFETY OF OTHERS AND MY DAUGHTERS AND MY LIFE WHEN GETTING INTO THIS CAR. FORD SHOULD RECALL THIS VEHICLE AND REPLACE IT WITH A NEW CAR. PEOPLE SHOULDN'T BE AT RISK FOR THIS. *TR
WHILE DRIVING THE INSTRUMENT CLUSTER WOULD BEHAVE ERRATICALLY AND THEN COMPLETELY STOP WORKING FOR 10-30 SECONDS, AFTER THIS THE WRENCH AND SEAT BELT LIGHT STAY ON. THEN THEY RESET AND ALL GAUGES WORK NORMALLY AND THEN THIS REOCCURS. DURING THESE OCCURRENCES THE ENGINE WOULD ACT SLUGGISHLY AND THERE WOULD BE SLOWER ACCELERATION. THIS HAS BEEN HAPPENING FOR 3+ MONTHS AND TODAY THE GAUGES HAVE ALL STOPPED WORKING, THE SAME 2 ICONS ARE LITE AND NOW THE REVERSE LIGHTS STAY ON WHETHER THE CAR IS IN PARK, DRIVE, NEUTRAL OR REVERSE. THE TURN SIGNALS, LIGHTS AND BRAKE LIGHTS ALL WORK BUT DO NOT DISPLAY ON THE DASH. SEEN THE TSB'S FROM FORD, THE INVESTIGATION DONE BY NHTSA PE07058, THIS NEEDS TO BE RE-OPENED AND A RECALL PERFORMED BY FORD. *TR
Data synced from NHTSA on May 4, 2026