2008 Ford Fusion Complaint Log

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE SAFETY BELT LOCATED IN THE MIDDLE OF THE BACK SEAT WAS WRAPPED AROUND THE PASSENGERS DIAPHRAGM AND SHE WAS UNABLE TO UNLOCK IT. THE CONTACT STATED THAT WHEN SHE TRIED TO GET THE SEAT BELT OFF IT CONTINUED TO GET TIGHTER AND IN ORDER TO GET THE PASSENGER OUT THEY HAD TO CUT THE SEAT BELT OFF. THE FIRE DEPARTMENT WAS CONTACTED AND THE PASSENGER DID NOT SUFFERED ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,853.

ON JUNE 17, 2011 MY DAUGHTER WAS DRIVING MY CAR AND I WAS THE PASSENGER, WE HAD STOPPED AT A FOUR WAY STOP. WHEN WE HAD THE RIGHT AWAY WE PROCEEDED ACROSS THE INTERSECTION. WE WERE STRUCK IN THE INTERSECTION BY A DRIVER WHO RAN THE STOP SIGN. SHE WAS TRAVELING AROUND 30 TO 35MPH AND STRUCK THE PASSENGER SIDE OF MY CAR, SMASHING IN THE FRONT PASSENGER SIDE DOOR, ALSO THE FRONT SUPPORT WHERE THE WINDOW SHIELD IS ATTACHED. ALSO THE MIDDLE SUPPORT WHERE THE FRONT AND BACK DOORS ATTACHED, ALONG WITH THE TOP AND BOTTOM SUPPORTS OF THE VEHICLE. THE DOOR HAD TO BE CUT OFF THE VEHICLE TO REMOVE ME OUT OF IT. THE VEHICLE WAS DEEMED A TOTAL LOSS. MY CONCERN IS THAT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY IN A CRASH OF THIS NATURE. WHY EVEN HAVE THEM IF THEY DO NOT WORK.

USED VEHICLE PURCHASE 2 DAYS AGO, MY HUSBAND AND I DROVE THE CAR ON A TEST DRIVE AND IT WENT WELL, AFTER ALL THE PAPERS WERE DONE WE GOT IN THE CAR AND WENT TO GO EAT AND WHEN WE CAME OUT TO LEAVE AND I TRIED TO PULL THE INTO R AND IT WOULD NOT BUDGE SO MY HUSBAND TRIED TO DRIVE INSTEAD AND HE COULDN'T PULL IT IN TO R AND THIS HAPPENED WE IMMEDIATELY CALLED THE DEALER AND THEY SAID COME BACK AND THEY TRIED FOR ABOUT 20 MINUTES AND ASKED WE BRING IT BACK TOMORROW, SO WE DID AND THEY SAID OH WE ADJUSTED THE AUTOMATIC TRANSAXLE LINKAGE IT WON'T HAPPEN AGAIN AND HERE AGAIN I WENT TO THE PHARMACY TODAY AND TRIED FOR 32 MINUTES TO PUT THE CAR IN GEAR. IN ANY GEAR AND I COULDN'T I GOT SO UPSET I CALLED MY HUSBAND AND ASKED HIM WHAT TO DO IF I COULDN'T GET IT IN GEAR AND HE TOLD ME TRY AGAIN FOR A BIT AND IF I STILL COULDN'T DO IT, CALL A WRECKER TO PICK IT UP. I HAVE SPOKEN TO NUMEROUS OWNERS IN THE LAST FEW DAYS ON THE FORD OWNERS FORUMS AND IT IS ATROCIOUS JUST HOW MANY TIMES I HAVE BEEN TOLD THEY HAVE HAD ISSUES LIKE THIS TOO. COME ON I HAVE TROUBLE PAYING FOR A CAR I MAY OR MAY NOT BE ABLE TO DRIVE! *TR

USED INTERIOR HANDLE ON A FORD FUSION 2008 IN A NORMAL MANNER, AND IT SNAPPED OFF. THE CAR CAN NO LONGER BE OPENED FROM THE DRIVERS SIDE. AFTER A SEARCH ONLINE, IT APPEARS THIS HAS HAPPENED TO NUMEROUS PEOPLE. *TR

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE VINYL ON THE DASHBOARD WHERE THE AIR BAG WAS LOCATED HAD BEEN FRACTURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT IT WAS A FACTORY DEFECT AND THAT SHE NEEDED TO HAVE THE ENTIRE DASH REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 09/15/11 *BF UPDATED 12/19/11

AFTER MY CAR WAS RUNNING FOR ABOUT TEN MINUTES ALL THE LIGHTS ON THE INSTRUMENT CLUSTER CAME ON AND STAYED ON. THIS WAS JUST THE BEGINNING, AFTER SHUTTING THE CAR OFF AND STARTING IT BACK UP IT BEGAN TO DO THE SAME THING SO WE TOOK IT UP TO A MECHANIC TO RUN A COMPUTER ON IT AND IT DID COME UP FOR THE CLUSTER. THEN WHEN WE WERE GOING TO UNLOAD IT OFF THE TRAILER MY CAR WOULD COMPLETELY NOT CRANK UP BECAUSE OF THE CLUSTER. THEN ONCE AGAIN AFTER BEING REPLACED ONLY SEVEN MONTHS AGO IT HAS STARTED MESSING UP AGAIN!! THIS CAR HAS BEEN A COMPLETE DISAPPOINTMENT SO I BEGAN TO CALL AROUND AND FOUND OUT THERE HAS BEEN MANY OTHER PROBLEMS SIMILAR TO MINE OTHER PEOPLE HAVE REPORTED BUT STILL THERE HAVE BEEN ABSOLUTELY NO RECALLS FOR ANY OF THE PROBLEMS OCCURRING ON THESE CARS!!! *KB

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DASHBOARD HAD A BUBBLE EFFECT ON THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY. IN ADDITION, THE BRAKE PEDAL REMAINED PRESSED TO THE FLOORBOARD WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 160,000.

ON THE PASSENGER SIDE OF THE DASHBOARD WHERE THE PASSENGER AIRBAG, AND THE DASHBOARD MEET, THE DASHBOARD HAS SEPARATED FROM THE AIRBAG COMPARTMENT RESULTING IN A BELL SHAPED CURVE RISING APPROXIMATELY 1 1/2 INCHES ABOVE THE AIRBAG DEPLOYMENT COMPARTMENT. IF THE AIRBAG WERE TO DEPLOY, IT COULD BE AFFECTED BY THIS AMOUNT OF RISEN DASHBOARD. I'VE ALSO SEEN THIS IN OTHER 2008 FORD FUSIONS. SENT LETTERS TO FORD, AND THEY REFUSE TO HELP OUT.

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE ATTEMPTING TO OPEN THE FRONT PASSENGER DOOR, THE INTERIOR DOOR HANDLE DETACHED. THE CONTACT INDICATED THAT THE DOOR HANDLE WAS MADE OF PLASTIC AND HAD DETACHED ON TWO PREVIOUS OCCASIONS, WHICH REQUIRED THAT THE HANDLE BE REPLACED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FAILED. TWO YEARS LATER, THE FAILURE RECURRED. THE FAILURE PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE CONTACT HAD TO OPEN THE WINDOW TO CLIMB OUT OF THE VEHICLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 134,000. *TR

DASH AROUND PASSENGER AIR BAG BUBBLING AND POPPING OUT. *TR

TAKATA RECALL THE DASH WHERE MY PASSENGER SIDE AIRBAG IS, IS STARTING TO COME APART. I HAVE NOT HEARD FROM FORD IN OVER A YEAR ABOUT THIS RECALL. I AM NOT SURE WHAT WOULD HAPPEN OF SOMEONE PUSHED HARD IN THAT SPOT OF MY DASH. TO ME IT IS A HUGE SAFETY ISSUE AND SHOULD HAVE ALREADY BEEN FIXED. OR THEY SHOULD AT LEAST STAY IN CONTACT WITH PEOPLE ABOUT THIS PROBLEM. I AM VERY DISSATISFIED WITH FORD ON THIS RECALL.

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE PARKING BRAKE WAS ACTIVATED ALONG WITH THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BIG VALLEY FORD LINCOLN LOCATED AT 3282 AUTO CENTER CIR, STOCKTON, CA 95212) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 41,000.

WE OWN A 2008 FORD FUSION 6 CYL. AWD. SHORTLY AFTER WE BOUGHT IT WE STARTED HAVING TROUBLE WITH THE REAR PASSENGER DOOR. THE DOOR HANDLE ON THE OUTSIDE WILL NOT GO BACK INTO PLACE AND THE DOOR WILL NOT SHUT. THE DRIVERS DOOR HANDLE ON THE INSIDE BROKE AND CRACKED AND DOOR WILL NOT LOCK. HERE LATELY WHEN WE ARE DRIVING ALL OF A SUDDEN THE CAR WILL SOUND LIKE A SLEDGE HAMMER IS BEING BANGED UNDERNEATH THE CAR MAKING THE CAR SHAKE. WE WERE TOLD THAT IT IS EITHER THE TRANSFERRING CASE OR SOME OTHER CAR. IT WILL COST $950 OR $1500 FOR THE PART NOT COUNTING LABOR FEES. THE DEALERSHIP DID NOT GIVE US THE WARRANTY THAT THEY SAID IT CAME WITH. WE WERE TOLD BY THE MECHANIC THAT THIS PROBLEM IS COMMON WITH THE FORD FUSION AND THE FORD ESCAPE. FOR SOME REASON THE AWD WANTS TO KICK IN WHEN YOU REACH 25 MPH. IF THIS IS A COMMON PROBLEM THEN THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE GETS HURT. EVERYONE THAT RIDES IN OUR CAR AND IT STARTS ACTING UP, WANTS TO JUMP OUT OF THE CAR. *TR

DRIVERS INTERIOR DOOR HANDLE BROKE. THERE WASNT ANY WARNING, IT JUST NO LONGER WORKED. IN ORDER TO OPEN THE DOOR, THE "LOCK" RELEASE HAS TO BE PULLED. WHEN RESEARCHING THE REPAIR, I FOUND MUTIPLE LINKS REGARDING THE REPAIR WITH NUMEROUS MOMENTS OF DEFECT. ANYWHERE FROM 10,000 TO 80,000 MILES FOR POINTS OF FAILURE. ONE PERSON EVEN EXPLAINED THAT NOW HE CAN REPLACE HIS DOOR HANDLE IN LESS THAN 30...SINCE HE HAS DONE IT SO MANY TIMES. MOST RECENTLY THE FORD F 150 HAD A RECALL...FOR BROKEN INTERIO605-R HANDLES.

ILLEGAL, UNETHICAL, IMMORAL DECISIONS MADE BY FORD IN WAITING EIGHT YEARS TO NOTIFY ME ABOUT DRIVING A DANGEROUS UNSAFE CAR FOR MANY YEARS. IF THERE ARE LAWS TO FOLLOW IN NOTIFYING YOU OR THE CONSUMER WHEN A MANUFACTURER DISCOVERS A SERIOUS AND DANGEROUS DEFECT IN A PRODUCT THEY OFFER, THEN THEY MOST HAVE BEEN VIOLATED IN MY CASE AND HUNDREDS OF MILLIONS OF CONSUMERS CASES. FOR EIGHT OR NINE YEARS I HAVE OWNED AND MY WIFE HAS DRIVEN THE VEHICLE LISTED. I WOULD LIKE YOU TO DETERMINE WHEN DID FORD KNOW ABOUT THEIR CARS HAVING DANGEROUS AIR BAGS.TAKATA HAS BEEN IN THE NEWS FOR YEARS. WHICH PEOPLE KNEW. DID THESE PEOPLE FOLLOW YOUR LAWS CONCERNING NOTIFYING NHTSA, CONSUMERS AND OTHER GOVERNMENT OFFICES? I RECEIVED SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 IN JULY OF 2016 AFTER DRIVING THIS CAR FOR EIGHT OR NINE YEARS. IF YOU FIND THE TRUE ANSWERS TO MY QUESTIONS THEN IT IS DIFFICULT TO BELIEVE THAT NO VIOLATIONS OCCURRED. THE ACTIONS TAKEN BY FORD OVER THE PAST EIGHT YEARS MUST VIOLATE NHTSA CODES, CONSUMER RIGHTS, PRODUCT SAFETY CODES AND MANY OTHER CODES. WHEN NATIONAL FORD EMPLOYEES CAN NOT GIVE APPROXIMATE DATE TO GET UNSAFE CAR REPAIRED TO THE NEAREST MONTH AND THEY DO NOT RETURN CALL AS PROMISED, THEN IF NO CODES ARE VIOLATED THEN SURELY THAT IS AN EXAMPLE OF UNETHICAL OR IMMORAL DECISIONS MADE OVER THE PAST NINE YEARS. SO AGAIN I ASK. WHEN DID FORD KNOW OF THE PROBLEM? WHO KNEW? BUT MORE IMPORTANTLY WHAT LAWS WERE VIOLATED? IN CLOSING I WOULD LIKE TO SAY THAT "STATISTICALLY SPEAKING" I FIND IT VERY DIFFICULT TO BELIEVE THAT A CAR COULD GO EIGHT OR NINE YEARS WITH A DEFECTIVE PRODUCT (ESPECIALLY A TAKATA AIR BAG) AND ALL CODES ESPECIALLY RELATED TO TIMELY NOTIFICATIONS TO YOU AND THE CONSUMER WERE MET. THANK YOU [XXX] PS I HAVE A 2008 FORD FUSION SITTING IN THE GARAGE FOR THREE MONTHS FOR SALE IF YOU KNOW ANY ONE WHO WOULD BUY A FORD? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN 2008, ON MY 2008 FORD FUSION SE 4 CYLINDER, THE DEALER I BOUGHT THE VEHICLE FROM REPLACED THE TWO REAR CALIPER CLIPS DUE TO A LOUD CLICKING NOISE. I VISITED THE SAME DEALER I PURCHASED THE VEHICLE FROM ON SEVERAL VISITS SINCE 2008, FOR THE SAME PROBLEM WITH THE FRONT CALIPER CLIPS, WHICH HAVE BEEN MAKING A LOUD CLICKING NOISE WHEN GOING IN REVERSE OR IN DRIVE FOR TWO YEARS NOW! I WAS TOLD THE MECHANIC DIDN'T EXPERIENCE ANY PROBLEMS DURING HIS TEST DRIVE. I TOOK THE VEHICLE TO TWO OTHER FORD DEALERS, THEY TOLD ME THE MECHANIC'S COULDN'T DUPLICATE THE PROBLEM. I WAS TOLD BY THE LAST DEALER, THE BREAKS WILL MAKE A CLICKING NOISE WHEN BACKING UP. I MADE ANOTHER APPOINTMENT WITH THE PURCHASING DEALER, AND ASKED THEM WHY MY 2006 FORD FUSION DIDN'T HAVE THIS PROBLEM? THE SERVICE TECHNICIAN DIDN'T HAVE AN ANSWER. I'M GOING TO INFORM THEM THEY HAVE TO DRIVE THE VEHICLE FORWARDS AND BACKWARDS SEVERAL TIMES TO DUPLICATE THE PROBLEM. I'M ALSO GOING TO CONTACT FORD CUSTOMER SERVICE IN MICHIGAN TO SEE WHAT THEY CAN DO. IF NEEDED, I WILL START CONTACTING EXECUTIVE MANAGEMENT, LIKE I HAD TO DO ON MY LEMON MAZDA 626 YEARS AGO. I GOT A MAZDA VP INVOLVED, AND THE WHOLE DEALERSHIP WAS JUMPING THROUGH HOOPS, AND FIXED THE PROBLEMS ON THE SPOT. I DON'T BLAME THIS ON FORD, I BLAME IT ON THE VENDOR'S THAT MAKE THE DEFECTIVE PARTS THEY PURCHASE FROM. *TR

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING WITH THE AUTOMATIC DOOR LOCK ENGAGED THE FORCE WAS SO HARD THAT IT BROKE THE DRIVER SIDE DOOR HANDLE. THE CONTACT ALSO EXPERIENCED THE DOOR HANDLE FAILURE WITH HER 2007 FORD FUSION. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 37,363. UPDATED 01/04/11*LJ THE DOOR LOCK WAS REPLACED UNDER WARRANTY. UPDATED 01/10/11*JB

MANY TIMES AFTER THIS INITIAL INCIDENT, MY 2008 FORD FUSION WOULD AGAIN NOT START UPON FIRST FULL TURNING OF IGNITION KEY. THEN UPON SECOND ATTEMPT IT STARTS. THE FIRST KEY TURNING RESULTS IN CRANK BUT NO TURNOVER OF ENGINE, LONG CRANK. THIS HAPPENS AT LEAST ONCE A MONTH, SOMETIMES 2-3 TIMES A MONTH. INVOICE [XXX], DATED 3/1/2011 AND ODOMETER READING 53088, FROM FLUORESCENT GARAGE & RADIATOR; 549 ST. FERDINAND; FLUORESCENT, MO, DESCRIBES MY ATTEMPT TO SOLVE PUZZLING LONG CRANK. THEIR INVOICE DESCRIPTION OF WORK, RELATED TO THE PROBLEM: "HARD TO START SOME TIMES LONG CRANK, NO CODES STORED, SCAN DATA NORMAL. CLEANED ELECTRIC THROTTLE PLATE. FUEL PUMP MARGINAL ON SCOPE. POSSIBLE ECM UPDATE/ FLASH PER/ IDENTIFIX.". THIS DID NOT SOLVE THE PROBLEM. SO FEW DAYS LATER, HAD MY 2008 FORD FUSION CHECKED OUT FOR PROBLEM AT DAVE SINCLAIR AUTO, FORD DEALER IN ST. PETERS, MISSOURI, SINCE CAR WAS WITHIN 100,000 MILES WARRANTY, INVOICE [XXX], ODOMETER READING 53195, DATED 3/4/2011. INVOICE DESCRIPTION: "A CRANKS. WONT START. SUSPECTS FUEL PUMP. CAUSE: 06 EEC TEST FOUND PATS CODES, NONE RELATED TO FUEL PUMP. REPROGRAMMED PCM. ALL TESTS PASS. 97233 CP 95.00 PARTS: 0.00 LABOR: 95.00 5.70 ENVIRONMENTAL FEE. TOTAL CHG 101.13 W SALES TAX. TECHNICIAN SAID THEY REPLACED FUEL PUMP AND I HAD TO SIGN STATEMENT THAT THEY WERE NOT LIABLE FOR FURTHER WORK IF FUEL PUMP WAS REPLACED. THIS ANNOYED ME. MY DAD, [XXX] , WORKED AT THE HAZELWOOD, MISSOURI LINCOLN-MERCURY-FORD PLANT FOR MANY YEARS. IT WAS DIFFICULT TO MAKE THE PROBLEM EVIDENT AS IT OCCURRED RANDOMLY. THIS DID NOT SOLVE PROBLEM EITHER. PROBLEM CONTINUES TODAY, ALL ELSE OK ON CAR. I AM WONDERING IF ORIGINAL KEY BOBS SOMETIMES DON'T ALLOW THE START, JUST AS SOMETIMES THEY DON'T OPEN THE DOORS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 60 MPH THE CONTACT NOTICED THAT THE HOOD SUDDENLY OPENED WITHOUT WARNING BREAKING THE FRONT WINDSHIELD DURING THE PROCESS. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED REGARDING THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 116000.

DASH IS PEELING, I KNOW FOR A FACT, THERE ARE MANY OTHER CARS HAVE THE SAME ISSUE. SUPPOSE, FORD USED SOME BAD GLUE FROM MEXICO. REPLACEMENT IS TO REPLACE THE WHOLE AIR BAG? *TR

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FAILED AND FRACTURED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REPLACED THE DRIVER'S SIDE INTERIOR DOOR HANDLE HIMSELF. THE CONTACT NOTICED THAT THE DRIVER'S SIDE DOOR CABLE AND ACTUATOR WERE NOT RELEASING THE LATCH; THEREFORE, IT CAUSED THE HANDLE TO FRACTURE. THE CONTACT ADVISED THAT THE INTERIOR DOOR HANDLE WAS REPLACED SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION APPROXIMATELY EIGHT MONTHS AGO. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/15/17 *BF *TR

ON A 2008 FORD FUSION SE 4 CYLINDER I HAVE HAD TO REPLACE THE RIGHT REAR BRAKES TWICE BEFORE 50,000 MILES. IT APPEARS THE CALIPERS ARE STICKING. I EVEN SPOKE WITH FORD MECHANICS THAT SAY THIS IS A PROBLEM BUT NO RECALL HAS BEEN FILED. I LOOKED ON LINE AND SEEMS TO BE WELL KNOWN, BUT NOTHING HAS BEEN DONE. *TR

2008 FORD FUSION 2WD 4 CYL ONE REAR BRAKE CALIPER HAS SEIZED CAUSING DAMAGE TO ROTOR, NOW CAUSING UN-EVEN BREAKING AND ROTOR DAMAGE. 15,000 MILES ARE ON THE VEHICLE. *TR

MY AIR BAGS ARE TURNED OFF AND SO FAR NO DEALER SAID THEY CAN FIX THE AIR BAGS AFTER ALL THESE YEARS. MY PASSENGER SEAT BELT WOULD NOT BUCKLE AND FORD REFUSED TO FIX IT UNLESS I PAID A 300.00 PRICE. I TOOK IT TO BELL TIRE AND THEY PUT A NEW ONE IN FOR MUCH LESS. I DON'T FEEL I SHOULD HAVE PAID ANYTHING BECAUSE IT WAS A SAFETY ISSUE. I ALSO HAD TO PUT 5 BATTERIES IN MY CAR BECAUSE THE WOULD BE TOTALLY DEAD. THE LAST ONE EVEN THOUGH IT WAS UNDER WARRANTY I HAD TO PAY FOR. YEAR 2017. I TOLD THEM TO DC MY AUTOMATIC STARTER BECAUSE THEY THOUGHT FOR SEVERAL YRS. IT MIGHT BE THAT AND IT WAS. IN THE MEAN TIME I PAID FOR AN ALTANATER I DID NOT NEED. PAID OUT A LOT OF MONEY TO THE DEALER THAT WAS NOT NECESSARY. I HAVE ALL THE BILLS FOR ALL THE YEARS. ALL STARTED IN 2010WITH THE BATTERY WHICH I BOUGHT WHEN THE CAR WAS STILL UNDER LEASE. I BOUGHT THE CAR AND TO DATE THE MILES ARE JUST GOING TO 36,000

TL * THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CONTACT ENGAGED THE ACCELERATOR AND THE PEDAL MOVED FROM UNDER HER FOOT AND PRESSED ITSELF AGAINST THE FLOOR. THE CONTACT ENGAGED THE BRAKES HARDER BUT THE VEHICLE CONTINUED TO ACCELERATE. AFTER APPROXIMATELY 1 MINUTE, THE ACCELERATOR PEDAL RELEASED AND THE CAR DROVE NORMAL. THE FAILURE HAPPEN THREE MORE TIMES AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE DEALER ADVISED HER THAT THE CAUSE OF THE FAILURE WAS THE FLOOR MAT. THE SERVICE MANAGER TEST DROVE THE VEHICLE BUT COULD NOT DUPLICATE THE FAILURE. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE SINCE THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE FAILURE MILEAGE WAS 28,874 AND THE CURRENT MILEAGE WAS 28,934. UPDATED 6/19/10 *CN THE CONSUMER STATED THE ACCELERATOR PEDAL WOULD GO TO THE FLOOR, BUT IT WOULDN'T COME BACK UP. UPDATED 07/

TL*THE CONTACT OWNS A 2008 FORD FUSION. THE VEHICLE HAS CONTINENTAL, CONTIPRO-CONTACT TIRES, SIZE 225/60R17. THE DOT NUMBER WAS P5XV-46MB. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON APRIL 6, 2010 WHEN THE PASSENGER SIDE FRONT TIRE EXPLODED. THE ROAD CONDITIONS WERE NOT A FACTOR. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WITH CAUTION. THE IDENTICAL FAILURE PREVIOUSLY OCCURRED WITH ANOTHER TIRE. A FORD DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO FIND A DEFECT IN THE FIRST TIRE FAILURE; HOWEVER, IT COULD BE REPLACED AT THE OWNERS EXPENSE. THE TIRE WAS REPLACED. THE MOST RECENT TIRE FAILURE HAD NOT BEEN DIAGNOSED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 17,500. UPDATED 05/13/10 *BF THE CONSUMER STATED THE DEALER INFORMED HER THAT THE TIRE DID NOT BLOW OUT AND TO DISREGARD THE COMPLAINT. UPDATED 05/14/10

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 55 MPH, HE STEPPED ON THE ACCELERATOR PEDAL AND IT BECAME STUCK. WHILE HAVING HIS FOOT ON THE BRAKES HE PULLED THE FLOOR MAT BACK WITH HIS FOOT AND GOT THE PEDAL BECAME UNSTUCK. THE ENGINE WAS STILL REVVING EXCESSIVELY. HE DOES NOT KNOW IF THE FLOOR MAT CAUSED THE PEDAL TO STICK. THE VEHICLE WAS THEN TAKEN INTO THE DEALER WHERE THEY DIDN'T DIAGNOSE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 37009 AND THE CURRENT MILEAGE WAS 38001.

TL*THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DOOR LOCKS WERE NOT FUNCTIONING PROPERLY. AT TIMES, WHEN TRYING TO GET IN THE VEHICLE OR ONCE IN THE VEHICLE, THE DOORS WOULD NOT UNLOCK; THE FAILURE WOULD OCCUR FROM THE INSIDE EVEN IF THE CONTACT USED THE DOOR HANDLES TO OPEN. THE DEALER AND THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS UNDER WARRANTY AND THE CONTACT FELT THAT IT SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 13,499. THE CURRENT MILEAGE WAS 13,701.

THE VEHICLE WOULD RANDOMLY LOSE ITS BRAKING EFFICIENCY. THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR AND WOULD REQUIRE 3 TIMES MORE DISTANCE TO STOP. I NEED TO PUMP THE BRAKES A FEW TIMES AS IF IM BLEEDING THE SYSTEM, UPON PUMPING THE BRAKES THE SYSTEM WILL THEN FEEL PRESSURIZED AND ABLE TO APPLY PRESSURE TO THE CALIPERS. *TR

GAS PEDAL WAS STUCK TO THE FLOOR CAUSING ACCELERATION. BRAKES WORKED BUT CARS GAS PEDAL WAS STUCK. *TR

THROTTLE UNRESPONSIVE ON LEFT HAND TURN AT INTERSECTION. NO POWER BUT ENGINE IDLES. THROTTLE BODY REPLACED UNDER WARRANTY. NOW SEVERAL YEARS LATER, THE THROTTLE BODY HAS FAILED TWICE AT HIGHWAY SPEEDS OF 55MPH. CAR RAPIDLY DECELERATES. TRANSMISSION DISENGAGES. *TR

I WAS DRIVING OUR 2008 FUSION ON WINDING ROADS NEAR OUR HOME IN WNC. I WAS INTO A SWITCH BACK TURN AND WAS APPROACHED BY AN ONCOMING VEHICLE WHICH WAS ON MY SIDE OF THE DOUBLE YELLOW LINE. I DID NOT HAVE TO SWERVE BUT ALLOWED PLENTY OF ROOM FOR THE OTHER VEHICLE TO PASS. AS THEY PASSED I WAS PULLED INTO THE SNOW AND ICE AND OFF THE ROAD. I HIT THE SIDE OF A MOUNTAIN AND CAME TO AN INSTANT STOP. OUR VEHICLE HAS SUSTAINED MANY THOUSANDS OF DOLLARS WORTH OF DAMAGE IE FRONT END BUMPER AND SHEET METAL ENGINE CRADLE BROKEN, FRAME FLOOR ROOF BUCKLED DOORS ON THE RIGHT SIDE WINDSHIELD. ALL THIS DAMAGE WITH NO AIR BAG DEPLOYMENT OR SEAT BELT INTERLOCK! I WAS DRIVING APPROXIMATELY 30 TO 35 MPH AND SUSTAINED SEVERAL INJURIES AMONG WHICH ARE; FACIAL LACERATIONS AND CONTUSIONS, KNEE INJURY RESULTING IN BRUISING AND CONTUSIONS AND REINJURING OF RECENT SHOULDER SURGERY. I ALSO AM SEEKING LEGAL ADVISE AS TO FORDS LIABILITIES. *TR

MY 2008 FORD FUSION PURCHASED BRAND NEW ALSO HAS THE BULGING DASHBOARD ON THE FRONT PASSENGER SIDE. IT NOT ONLY LOOKS BAD BUT WHO KNOWS IF THE AIR BAG WILL EVEN DEPLOY IN A FRONT END CRASH? I HAVE ALSO HAS CATALYTIC CONVERTER REPLACED AND TODAY I NEED A NEW OUTPUT SPEED SENSOR TO THE TUNE OF ANOTHER $500 IN REPAIRS. CAR NOW HAS 130K MI. *TR

MY 08 FORD FUSION'S AIR BAGS DID NOT DEPLOY. MY SON SPUN OUT AND HIT THE CONCRETE BARRIER AND THE AIR BAGS DID NOT GO OFF. *TR

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 69 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT TAPPED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. HE DEPRESSED THE BRAKE PEDAL AGAIN WITH GREATER FORCE, BUT THE VEHICLE ACCELERATED AGAIN. IN ADDITION, THE ENGINE REVVED AND THE RPMS INCREASED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. NEITHER OF THE VEHICLES SUSTAINED MAJOR DAMAGE AND THERE WERE NO INJURIES. THROUGH RESEARCH, HE DISCOVERED THAT THIS WAS A COMMON FAILURE AND BELIEVES THAT A RECALL SHOULD BE ISSUED. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER OR A MECHANIC. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 21,000.

MY WIFE AND I RENTED A 2008 FORD FUSION FROM THRIFTY CAR RENTAL ON APRIL 20, 2009. I BECAME CONCERNED HAVING HEARING A PROGRESSIVE NOISE EMANATING FROM THE REAR OF THE VEHICLE. ARRIVING IN ORLANDO FL I HAD THE VEHICLE LOOKED AT BY A SERVICE STATION. I WAS INFORMED THAT THE REAR TIRES WHERE UNSAFE. THRIFTY OFFICE WAS INFORMED AND HAD NO EXPLANATION. I TOOK PICTURES OF THESE TIRES. AT 75 MPH MY WIFE AND I COULD HAVE BEEN KILLED IF THESE TIRES HAD RUPTURED!!!! *TR

CUSTOMER WAS TRAVELING ON ROADWAY WHEN HE NOTICED SMOKE. PULLED OVER AND OPENED HOOD TO HAVE SMOKE BILLOW OUT. INSPECTION OF VEHICLE BY INDEPENDENT APPRAISER SHOWS THERE IS A DEFECTIVE GROUND STRAP THAT CAUSED LOSS. THIS APPRAISER HAS SEEN 2 OF THESE LOSSES IN THE PAST WEEK WITH SAME IGNITION SOURCE. FORD MOTOR CO CUSTOMER SERVICE WOULD NOT PROVIDE ANY ASSISTANCE IN REPORTING THIS PROBLEM SO THAT THIS CAN BE AVOIDED FOR OTHER PEOPLE. *TR

1. CAME UP TO A RED LIGHT AND PRESSED MY BRAKE. FUSION IMMEDIATELY SPEEDED INTO THE INTERSECTION THROUGH THE RED LIGHT. FUSION ACTED LIKE IT WAS POSSESSED. I WAS STRUCK BY ONCOMING TRAFFIC. FUSION WAS TOTALED. 2. HAPPENED WEEK EARLIER, WAS GOING TO REPORT IT NEXT OIL CHANGE WEEK AWAY. 3. NOTHING, CAR SCRAPPED BY INSURANCE CO. *TR

I WAS DRIVING HOME FROM WORK ON RT. 511OR LORAIN STREET IN OBERLIN, OHIO. THE LIGHT ON LORAIN AND S. PLEASANT WAS FLASHING. I HAD THE YELLOW FLASHING LIGHT I WAS DRIVING 35 THE SPEED LIMIT AND A GIRL WITH HER TWO CHILDREN DID NOT STOP FOR HER RED LIGHT AND I HIT HER T-BONE. MY AIRBAGS DID NOT DEPLOY AND MY SEATBELT DID NOT LOCK. THIS FORCED ME TO GRIP THE STEERING WHEEL WITH MY HANDS AND AS I DID THIS I BRUISED MY ARMS, CHEST FROM THE STEERING WHEEL TRAUMA. I RAISED UP FROM THE SEAT AND HIT THE TOP OF MY KNEES AND THEY ARE BRUISED. I WAS TAKEN BY AMBULANCE TO THE NEAREST HOSPITAL FOR TREATMENT AND RELEASE. I MISSED 3 DAYS OF WORK AND STILL HAVE PAIN IN MY MUSCLES AND TRAUMA TO MY BODY. I HAVE CONTACTED FORD MOTOR CO. FOR THEIR RESPONSE. I FEEL I SHOULD BE COMPENSATED DUE TO MY INJURIES AND MISSING WORK. AND IF I HAD BEEN DRIVING ON A HIGHWAY AND THIS HAPPENED I COULD HAVE BEEN HURT WORSE OR THROWN THROUGH THE WINDSHIELD. THERE WAS EXTENSIVE DAMAGE TO MY CAR AND I HAVE A RENTAL FOR OVER TWO WEEKS I HAVE TO DRIVE. I WOULD LIKE SOMEONE TO CHECK INTO FORD MOTOR CO. I WILL SEEK LEGAL COUNSEL IF THIS IS NOT RESOLVED. *TR

TL*THE CONTACT OWNS A 2008 FORD FUSION. THE VEHICLE HAS CONTINENTAL CONTIPROCONTACT TIRES, SIZE 225/55R17. THE FRONT PASSENGER TIRE BLEW OUT WHILE DRIVING 35 MPH. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND SOMEONE ASSISTED HER WITH PLACING THE SPARE ON THE VEHICLE. THE DRIVER WENT TO A WHOLESALE CLUB TO PURCHASE ANOTHER TIRE AND WAS INFORMED THAT THERE WAS A DEFECT IN THE INNER LINER. THE DEFECT CREATED BUBBLES IN BOTH THE FRONT PASSENGER TIRE (WHICH HAD ALREADY BLOWN OUT) AND THE REAR PASSENGER TIRE. THE DEALER STATED THAT IT APPEARED TO BE TIRE DAMAGE INSTEAD OF A DEFECT. THE MANUFACTURER BEGAN TO CREATE A CASE FOR THE FAILURE, BUT SENT IT BACK TO THE DEALER. THE CURRENT MILEAGE WAS 1,954 AND FAILURE MILEAGE WAS 1,944.

TL*THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT NOTICED THAT FIELD MICE WERE ENTERING THE VEHICLE THROUGH THE HEADLINER. THE FAILURE COULD CAUSE INTERNAL DAMAGE TO THE VEHICLE. HE IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO FIND OUT WHICH COMPONENT IS ALLOWING MICE TO ENTER THE VEHICLE. HE IS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 5,088.

TL*THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT STRUCK A CURB TO STOP THE VEHICLE. PRIOR TO THE FAILURE, THE ENGINE REVVED HIGHER THAN NORMAL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 300.

2006 FORD FUSION FAILS TO START OR EVEN CRANK TRYING TO START. BEEN TO 3 DIFFERENT FORD DEALERSHIPS IN 3 STATES, OHIO, MD., AND NOW ILLINOIS. ALL SAY THAT THE COMPUTER TESTING SHOWS NOTHING WRONG, AND CONSEQUENTLY, THEY DON'T KNOW WHAT THE PROBLEM IS. BUT THE PROBLEM REMAINS. CAR DID NOT START AT THE MD DEALERSHIP AND HE PUT ON A FUEL PUMP BUT SAID THAT WOULD PROBABLY NOT FIX IT. THEY SAY THEY CAN'T FIX THE PROBLEM BECAUSE THEY DON'T KNOW WHAT IS CAUSING THE PROBLEM BUT YET THE PROBLEM CONTINUES EVEN ACKNOWLEDGING PERSONALLY WITNESSING THE PROBLEM. SO FORD SAYS LIVE WITH THE PROBLEM BECAUSE THEY DON'T KNOW WHAT IS CAUSING THE PROBLEM. TOTALLY UNSATISFACTORY. NEW CAR BUT CAN'T BE RELIED TO START EVERYTIME AND FORD DOESN'T KNOW WHAT TO DO ABOUT IT. WE WANT TO GIVE THE CAR BACK EARLY ON ITS LEASE, REPLACE CAR, GIVE LOANER TO KEEP CAR ON THEIR LOT TO HAVE TIME TO FIGURE OUT PROBLEM, TAKE CAR TO MORE SOPHISTICATED TESTING AREA TO FINALLY FIGURE OUT WHAT IS WRONG WITH THIS CAR. *TR

TAKATA RECALL I RECEIVED FIRST NOTICE OF DEFECTIVE AIR BAG IN JULY 2016. I MADE SEVERAL CALLS TO NO AVAIL. NO PARTS AVAILABLE TO REPLACE. SECOND NOTICE RECEIVED IN DECEMBER 2017 WITH WARNING TO NOT HAVE RIDERS IN PASSENGER SEAT. MADE SEVERAL MORE CALLS. STILL NO PARTS! THIS IS UNACCEPTABLE TO GO FOR TWO YEARS WITH A DANGEROUS DEFECT WITH NO REMEDY! AND NOT BE ABLE TO HAVE PASSENGERS! NO ONE HAS AN ANSWER.........I HAVE TWO CASE #'S 10730307 AND 12294037. VERY UNHAPPY WITH FORD'S SERVICE!

ACCELERATED FROM STOP SIGN AND ACCELERATOR STUCK AT HALF WIDE OPEN. HAD TO USE BRAKE TO STOP THE VEHICLE. THIS CAR WOULD NOT DECELERATE AND IT WAS VERY DIFFICULT TO STOP. NO CRUISE CONTROL WAS ON EITHER. *TR

TAKATA RECALL - I HAVE NOT BEEN NOTIFIED TO TAKE MY VEHICLE FOR AIRBAG REPAIR.

TAKATA RECALL THE TAKATA RECALL HAS BEEN GOING ON FOR YEARS YET THE DEALER CONTINUES TO TELL ME THEY DON'T HAVE THE PARTS. IS THE DEALER WAITING FOR ME TO JUNK THE CAR SO THAT IT IS ONE LESS AIRBAG THEY HAVE TO REPLACE? WHEN WILL THE PARTS BE AVAILABLE?

I RECENTLY DROVE MY 90 YEAR OLD MOTHER IN LAW'S 2008 FORD FUSION. THE VEHICLE ONLY HAS 20,000 MILES. THE BRAKE PEDAL HAS WAY TOO MUCH TRAVEL - WHEN APPLYING FULL BRAKING FORCE THE PEDAL NEVER RETURNS A HARD END STOP FEEL AND PEDAL TRAVEL STOPS ONLY AN INCH OR SO FROM THE FIREWALL. ONCE ENGAGED THE ANTI-LOCK SYSTEM IS NOT BALANCED RESULTING IN SOME OF THE WHEELS TO LOCK - AND NOT THE SAME WHEELS WITH EACH TEST. SHE INDICATED THAT THIS HAD BEEN THIS WAY SINCE SHE BOUGHT THE CAR. I HAD THE BRAKE FLUID COMPLETELY REPLACED BY FORD WITH NO IMPROVEMENT. THE DEALERSHIP IS NOT SURE WHAT THE ISSUE IS AND RECOMMENDS REPLACING PARTS ON BY ONE UNTIL IT IS FIXED - STARTING WITH THE MASTER CYLINDER AND THEN THE BRAKE CONTROL MODULE. HAVING AN ISSUE WITH THIS APPROACH I SEARCHED ON-LINE AND DETERMINED THAT THERE HAVE BEEN HUNDREDS OF COMPLAINTS ON THE FUSION FOR THIS ISSUE AND THAT THE NHTSA HAS OPENED A FORMAL INVESTIGATION. THE PURPOSE OF THIS COMPLAINT IS TO BE INCLUDED IN WHATEVER RECTIFICATIONS MAY RESULT FROM THAT INVESTIGATION.

2008 FORD FUSION SIDE AIR BAG DID NOT DEPLOY DURING A CAR CRASH. CONSUMER STATES THAT HER CAR WAS HIT ON THE DRIVER'S DOOR. *NJ