2011 Ford Fusion Tires & Wheels Problems

The contact owns a 2011 Ford Fusion. The contact stated while driving 25 MPH, the front driver's side wheel lug nuts fractured, causing the wheel to detach and the vehicle to shudder. The contact decelerated to 15 MPH, and the vehicle stopped. The driver and the two children that were occupying the vehicle had not sustained any injuries. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 11V574000 (Wheels). The contact called the local dealer, who confirmed that the VIN was not included in the recall. Additionally, the contact was informed that the recall covered steel rims however, the vehicle was equipped with aluminum rims. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, who contacted the local dealer to confirm the recall details. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2011 Ford Fusion. The contact stated while changing the driver's side front tire, three of the wheel studs fractured. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 11V574000 (Wheels). The failure mileage was approximately 140,000.

Lug nuts cracked and swollen. Recommended replacing after very difficult to remove and rescrew

When needing to take the tires off, the socket that came with the vehicle spare tire would not fit on the lug nuts. Upon research we discovered this was a known problem that the factory lug nuts would swell, thus not being able to use the standard equipment provided with the vehicle. I want to replace these lug nuts, however I am not finding lug nuts that will hold the wheel cover onto the wheel.

The contact owns a 2011 Ford Fusion. The contact stated that while driving at slower speeds, an abnormal jolt emitted from the vehicle as the vehicle began shaking without warning. The contact was able to drive the vehicle home and upon arrival, her husband informed her that the rear passenger’s and driver’s side wheel hubs had separated from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 11V574000 (Wheels) which she linked to the failure. The contact then called the dealer where she was informed that there were no open recalls on the vehicle. The contact also attempted to contact the manufacturer but did not receive a response. The vehicle had yet to be repaired. The failure mileage was approximately 73,400.

The contact owns a 2011 Ford Fusion. The contact stated that seventeen lug nuts had fractured and detached from the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 241,506. The contact stated that Ford Motor Company had their vehicle listed as MY2013 although it is a MY2011. This may be the reason why their VIN was not a part of the recall that involved the same issues with their vehicle.

Ford uses aluminum lug nuts posing a safety risk to everyone that has a car with them. I am stuck with a flat tire on my car and no money to fix Ford's decision to use unsafe lugnuts that just strip and break my tools. XAlso their power steering is faulty and went out on me in the middle of driving.

The contact owns a 2011 Ford Fusion equipped with General tires, Tire Line: Exclaim, Tires Size: 225/50/R17, DOT number: A340-WBXJ-3919, and installed as replacement tires. The contact stated that while driving approximately 55 mph, the rear passenger’s side tire experienced a blowout causing the driver to nearly lose control of the vehicle. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 300. The VIN was not available.

The contact owns a 2011 Ford Fusion. The contact stated that on five separate occasions while driving at various speeds, the vehicle began shaking uncontrollably. The contact steered to the side of the road and observed the front passenger’s side lug nuts had snapped. The vehicle was taken to a tire repair facility where it was determined that the post, rim, and tire needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE WHEEL STUDS TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

I'VE HAD TO REPLACE ALL THE LUG NUTS NOW ON THIS CAR DUE TO SWELLING AND CORROSION. THIS IS RIDICULOUS. I'VE ALREADY HAD TO REPLACE OVER $3000 OF STEERING GEARS AFTER ONLY OWNING IT FOR TWO DAYS WHEN I BOUGHT IT. *TR

LEFT FRONT WHEEL STUD BROKEN OFF COMPLETELY. DO NOT KNOW WHEN OR HOW IT HAPPENED. WENT TO GET WHEELS ROTATED AND FOUND BROKEN STUD.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE TIRE CHECK BY BILL KAY FORD (14633 SOUTH CICERO AVE, MIDLOTHIAN, IL 60445), THE MECHANIC NOTICED THAT THE LUG NUTS WERE SWOLLEN. THE DEALER PERFORMED A DIAGNOSTIC TEST AND CONFIRMED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 78,000. *TT*JB CONSUMER STATED DEALER DID NOT FINISHED SERVICING THE VEHICLE SAFETY AND BRAKE INSPECTION.*JB

HAD TO REPLACE THE LUG NUTS ON ALL 4 OF MY WHEELS AT 67,119 MILES BECAUSE THEY WERE SWOLLEN. INFORMED OF CONDITION OF LUG NUTS BY THE FORD DEALERSHIP. TOOK DEALERSHIP OVER AN HOUR TO REMOVE THE SWOLLEN LUG NUTS. LUG NUTS WERE OEM 2 PIECE LUG NUTS THAT WERE ON VEHICLE WHEN PURCHASED.

THE LUG NUTS ON THE FORD FUSION ARE KNOWN TO SWELL TO GREATER THAN THEIR ORIGINAL SIZE. WHEN THESE LUG NUTS SWELL, THE LUG NUT WRENCH WILL NO LONGER FIT, SO THEY MUST BE DRILLED OR EXTRACTED, AND HAVE THE POTENTIAL TO FRACTURE WHEN DRIVING. I HAVE REPLACED THE LUG NUTS TWICE, SO I AM ON MY THIRD SET. IF I WERE TO HAVE A FLAT TIRE, I WAS TOLD IT WOULD HAVE TO BE TOWED AS THE WRENCH WOULD NOT FIT THE LUG NUTS. "THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND FORD HAVE ISSUED A RECALL ALERT FOR 2010-2011 MODEL YEAR FORD FUSION AND MERCURY MILAN SEDANS. THE VEHICLES MAY HAVE FAULTY WHEEL STUDS THAT MAY FRACTURE AND POSSIBLY CAUSE THE WHEELS TO SEPARATE FROM THE CARS, INCREASING THE LIKELIHOOD OF A COLLISION." RECALL #: 11V574000 I WAS NEVER ALERTED OF THIS RECALL FROM FORD, AND I HAVE ALSO HAD MY VEHICLE SERVICED FOR THIS EXACT PROBLEM AT A FORD DEALERSHIP. I HAVE RECEIVED OTHER RECALLS VIA MAIL, AND ALSO CONTINUALLY CHECK MY VIN ON THE FORD WEBSITE. I NOW HAVE PAID FOR THIS TWICE.

LUG NUT AND STUD FAILURE. LEARNED OF PROBLEM AFTER A DEALER REPAIR. CAR STATIONARY AT HOME WHEN PROBLEM DISCOVERED. AFTER DEALER SAFETY RECALL REPAIR OF FRONT STEERING RACK, WHICH INCLUDED TIRE ROTATION, MEANING ALL 4 TIRES REMOVED AND RETURNED TO VEHICLE BY THE DEALER. I WAS REPLACING THE FRONT BRAKE PADS, EASY REPAIR, AND I LEARNED THE FOLLOWING: LUG NUTS WERE TIGHTENED SO TIGHT THAT THE WRENCH PROVIDED BY THE MANUFACTURER WOULD NOT LOOSEN THEM BY HAND. TRIED TO USE STAR WRENCH, WHICH WAS LARGER, AND STILL TOO TIGHT. DECIDED TO USE MANUFACTURER WRENCH FROM TRUNK WITH A 5 FOOT PIECE OF EMT THIN WALL TUBING TO ADD TORQUE, HAD TO TAP LUG WRENCH ONTO ONE BOLT DUE TO SWELLING OF OUTER BOLT COVERING (CORROSION BETWEEN BOLT AND DECORATIVE COVERING). LEARNED DEALER HAD STRIPPED ONE BOLT ON DRIVER FRONT WHEEL. AFTER REPLACING PADS ON DRIVERS SIDE, STARTED REPAIR ON PASSENGER SIDE. 2 STUDS BROKE OFF WHILE REMOVING. USING A HAND WRENCH THIS HAS NEVER HAPPENED IN 45 YEARS OF REPAIRING CARS. I BELIEVE FORD SHOULD CONSIDER REPLACING ALL LUG NUTS AND STUDS ON THEIR VEHICLES AS THIS "DEFECT" COULD CAUSE SERIOUS INJURY OR DEATH. LUG NUTS SHOULD NOT SWELL NOR SHOULD THEY BE REPEATEDLY OVER TIGHTENED DURING THE TIRE ROTATION PROCESS USED BY ALL FORD DEALERS IN THEIR (ROUGHLY) $30.00 SERVICE PACKAGE THAT INCLUDES OIL CHANGE, BRAKE INSPECTION, AND TIRE ROTATION. THIS PACKAGE HAS RESULTED IN MY TIRES BEING ROTATED AND RETIGHTENED SEVERAL TIMES, MEANING EACH TIME OF OVER TIGHTENING FURTHER WEAKENS THE STRENGTH OF THE LUG STUD. NOT SURE IF THE STUD IS DEFECTIVE OR THE FORD MOTOR COMPANY PRACTICE OF OVER TIGHTENING LUG NUTS IS THE CAUSE OF THESE BOLTS BEING WEAK ENOUGH THAT THEY SNAPPED WITH HAND REMOVAL. THANK YOU. [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

I SEEN ON YOUR SITE, THAT MY VEHICLE A 2011 FORD FUSION HAD A RECALL FOR BROKEN STUDS AND BOLTS.IT SAID THE RECALL WAS TO BEGIN IN 2012.I PURCHASED MY FUSION IN 2013, I HAVE BEEN TO THE FORD DEALER TWICE WITH BROKEN STUDS, COST ME 189.58 THE FIRST TIME TO HAVE ONE STUD ON EACH FRONT SIDE REPAIRED, THEN 645.19 TO REPLACE ALL ON BOTH SIDES OF FRONT WHEELS AGAIN IN 2016 AS TWO HAD BROKEN OFF AGAIN ON EACH SIDE.IT SEEMS MAYBE FORD DID NOT DO THE REPAIR ON MY VEHICLE AS THEY SHOULD HAVE, OR THE REPAIR IS NOT SUFFICIENT. THEY TRY TO BLAME THE TIRE COMPANY'S FOR OVER TORQUING THE BOLTS TWICE.THANKS MIKE

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN MAKING A RIGHT OR LEFT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM BOTH FRONT WHEELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

LUG NUTS CORRODE AND YOU CANNOT GET THE LUG WRENCH ON THEM TO REMOVE TIRE. THIS IS A KNOWN ISSUE ACCORDING TO SEVERAL FORD TECHS. I'VE ALREADY HAD TO REPLACE ONE SET OF LUG NUTS DUE TO THIS ISSUE AND NOW I AM BEING TOLD I NEED TO REPLACE THEM AGAIN.

WHEEL STUDS BREAKING. I HAVE NOW HAD 9 WHEEL STUDS BREAK, 8 DURING NORMAL SERVICING AND 1 WHILE ACTUALLY DRIVING. SINCE WITH ALLOY WHEELS THERE WAS NO HUBCAP, THE WHEEL NUT AND THE TOP OF THE BOLT WAS MISSING. THERE WAS AN ORIGINAL RECALL FOR THIS BUT ONLY FOR CARS WITH STEEL WHEELS. MY CAR HAS ALLOY WHEELS BUT I CONSIDER 9 BREAKS TO BE UNSAFE.