2015 Ford Fusion Complaint Log

The engine codes stated that cylinder 3 was misfiring, and all of the spark plugs were replaced. The check engine light went off for a few days and then came on with the same code. Then all of the coil packs were replaced. A few days later the engine light "coolant overheating" came on and the engine started running rough, the computer stated that it was shutting the car down to half power. There were visible signs of coolant sprayed all over the engine. After allowing the car to cool off for 2 hours the car continued to run rough and display coolant overheating. The car was unable to reverse but could go forward. The car was taken to a mechanic and cooling issue codes came up. The cooling system was tested and the water pump was checked before the coolant was found to be leaking into cylinder 3. The car was not repaired, as this is the second engine for this car with approximately 130,000 miles.

The contact owns a 2015 Ford Fusion. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact stated that he was able to veer to the side of the road although the steering wheel was extremely difficult to turn. The contact turned off and restarted the vehicle; however, the failure persisted. The traction control and the hill park assist warning lights were illuminated. The contact was able to drive to his destination. The contact stated that upon inspecting the vehicle, he noticed that one of the steering gear motor bolts was missing and another one was fractured. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V632000 (Steering) since the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 150,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the steering wheel became firm with the power steering warning light illuminated. The vehicle was towed to a dealer and the dealer stated that the power steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 175,000. The contact stated that the vehicle was repaired. They believe that this failure is similar to other Ford vehicles that were covered under recall #19V63000 regarding the steering gear.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Electric Parking Brake would unexpectedly while driving at various speeds without driver input. The contact then had to press the release for an extensive amount of time before the Electric Parking Brake was released, allowing the contact to return to driving the vehicle. The message “Electric Parking Brake Service Required” was displayed. The contact stated that the radio display screen had begun flashing on and off while driving at approximately 25 MPH. The dealer was contacted and confirmed that the parts for the recall repair were not available. The dealer was unable to confirm when parts would be available. The dealer was unable to determine the cause of the Electric Parking Brake failure. The manufacturer was not made aware of the issue. The failure mileage was 120,000. Parts distribution disconnect.

In July 2021 I had the CPV replaced because the purge valve was stuck open. Now, less than 2 years later, 45,000 miles later, I am once again having the same issue. Code P1450. Unable to bleed up fuel tank. Just like last time. My vehicle check engine light is on and after I get gas my car starts sputters and does not want to start.

The contact owns a 2015 Ford Fusion. The contact stated while driving 35-40 MPH, the brake pedal was depressed but failed to respond. There was no warning light illuminated. The contact continuously pumped the brake pedal until the brakes responded. The contact stated that the failure occurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake line assembly needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,700. VIN tool confirms parts not available.

The contact owns a 2015 Ford Fusion. The contact stated that the steering wheel became difficult to turn with the power steering assist warning light and electrical steering failure warning light being illuminated. The following day the steering wheel had completely seized. The contact found notification of NHTSA Campaign Number: 15V250000 (Steering) and believed that the failure was related to the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The dealer stated that the steering gear motor bolts needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The vehicle crashed into a bollard post. No warning lights were illuminated. The contact had not sustained any injuries. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure; however, the part was not yet available for repair. The failure mileage was approximately 175,000.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The OEM back up camera will spontaneously go to a black or blue screen and at times will just say, “back up camera not available”. Being without a back up camera leaves a blind spot where you can’t see small children or pets that are directly behind my car. When it does work the picture displayed is reversed wich can disorient you

My car has been losing power and randomly stalling for a while now. Today as I was driving it was happening more and then suddenly my brake pedal became hard as a rock, and the hill assist warning came up. It keeps stalling and will not remain running for longer than 2-3 minutes of being on. This almost caused me to ram several cars due to not being able to stop quickly enough. No lights came on other than check engine and it has not been inspected as this has only happened today. However the stalling of the car has been going on for about 3 months and I’ve been very pregnant and unable to have it looked at. The loss of power in the car happens and sometimes downshift’s extremely hard causing a loud jerk noise from the underside of the vehicle. Once turned off and turned back on it goes right back to normal until it decides to do it again. It can happen a couple of times or it can happen 100 times within a 5 mile period and I never know when it’s going to happen until it’s actually doing it. Extremely dangerous and I’ve seen several 2015 owners posting about issues of the 2015 brake system/bumper etc. I’ve seen recall talk but this site shows no recalls, please get this issue recalled asap!

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the engine misfired, and the vehicle lost motive power on several occasions. The check engine warning light was illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that he is a technician, diagnosed the vehicle and determined that coolant had intruded into cylinder #2, and the engine block needed to be replaced. The contact related the failure to TSB Number: 20-2100. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

The contact owns a 2015 Ford Fusion. The contact stated that upon starting the vehicle inside her garage, there was an abnormal smoke odor detected inside the vehicle. The contact drove out of the garage and turned off the vehicle. The contact opened the hood and the smoke dissipated. The contact restarted the vehicle and noticed that the check engine warning light was illuminated. The contact checked the coolant. The vehicle was taken to an independent mechanic who informed her that the coolant level was low. The mechanic added coolant. There was no indication of a coolant leak. The contact stated that while driving, the vehicle was blowing cold air. The contact checked the coolant level and noticed that the coolant level was low after a week. The contact added coolant. The vehicle was taken to an independent mechanic again, who informed her that coolant was leaking into the cylinders and suggested an engine replacement. The contact called the local dealer who informed her that the vehicle was not covered under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA Hotline. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH, the steering wheel seized, with the power steering assist fault and two other unknown messages displayed on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V632000 (Steering) which she linked to the failure. Both the dealer and the manufacturer were notified of the failure, and both stated that the vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was approximately 127,000.

My sun visor came off when I went to put it down while I was driving which almost led to a car accident on the highway. The one in my passenger side is doing the same thing.

The contact owns a 2015 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was towed to the dealer, who performed unknown repairs; however, while the contact was driving at an undisclosed speed, the brake pedal became firm while depressed. Additionally, the contact stated that the vehicle would not accelerate to exceed 80 MPH. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics). The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

I was taking my granddaughter to school. I stopped to put my car into reverse to park and the gear shift was stuck. I couldn’t move it into any position but neutral. I pulled my emergency brake concerned that that the car would roll. I sat in my car for several hours because I didn’t know what was wrong or what to do. I finally decided to have it pulled home until I could find out what happened.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal while slowing for traffic and felt the brake pedal go to the floorboard. The contact started pumping the brake pedal and noticed that the brake warning light was illuminated. The contact stated that the failure had become constant, and the vehicle was driven to an independent mechanic. The vehicle was diagnosed, and it was determined that the passenger’s side front flexible brake hose had a 2–3-inch split in the hose. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Fusion. The contact stated while making a turn, the steering wheel became stiff without any warning. As a result, the contact crashed into a parked vehicle and the front fender was damaged. The contact shut down the vehicle and when the contact restarted the vehicle, the steering wheel was still stiff, the traction control warning light illuminated, and the steering loose stop safety warning message illuminated. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 108,000.

The contact owns a 2015 Ford Fusion. The contact stated while reversing at his residence there was an abnormal sound coming from the steering wheel while turning. The contact stated there was no warning light illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to an independent mechanic where it was diagnosed with needing the steering gear bolt and assembly to be replaced. The vehicle was not repaired. The contact called a local dealer and made them aware of the failure. The manufacturer had been informed of the failure and informed the contact that NHTSA Campaign Number: 19V632000 (Steering) repair was completed by the previous owner. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages) and 22V413000 (Power Train), however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, the steering wheel seized. Additionally, the traction control warning light was illuminated. The failure mileage was approximately 80,000. Parts distribution disconnect.

Car indicated it was overheating and shutdown. Could not move vehicle. Had towed and it was discovered coolant had been leaking into the engine and it needs to be replaced.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 30 MPH, the vehicle stalled. The message that the engine was overheating, and that the coolant level was low was displayed. The vehicle was towed to the local dealer where it was diagnosed there was an internal coolant leak, and an engine replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 149,705.

The contact's daughter owns a 2015 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, a year later while the contact’s daughter was driving at an undisclosed speed, a message indicating that the vehicle was overheating appeared on the instrument panel. The vehicle then inadvertently decelerated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 140,000.

The contact's daughter owns a 2015 Ford Fusion. The contact stated that upon her daughter starting the vehicle, an abnormal snapping sound was coming from the vehicle while turning. There was no warning light illuminated. The contact stated that her daughter used excessive force to steer the vehicle home. Due to the failure, the vehicle was towed to an independent mechanic who informed the contact of NHTSA Campaign Number: 19V632000 (Steering) which he linked to the failure. The manufacturer was notified of the failure and informed him that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 200,000.

TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE THEY SAY THE LUG NUTS ARE SWELLED AND ARE AFRAID THAT THEY WILL DAMAGE THE LUGS NUTS AND I WOULD NOT BE ABLE TO CHANGE THE TIRE IF I HAD A FLAT SINCE MY LUG WRENCH WOULD NOT FIT. I SHOULD NOT HAVE TO BUY REPLACEMENT NUTS AT $100.00+. FORD SHOULD HAVE TO REPLACE THESE AT NO COST TO ME OR ANYONE ELSE.

The contact owns a 2015 Ford Fusion. The contact stated while driving at approximately 7 MPH leaving a parking lot, the power steering failed to operate as needed. The power steering assist and several other unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the steering gear motor needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign: 19V632000 (Steering). The failure mileage was approximately 48,000.

The contact owns a 2015 Ford Fusion. The contact stated that upon acceleration, the steering wheel became difficult to maneuver. The power steering assist fault warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering rack needed to be replaced. The dealer was notified of the failure and the contact was informed that the vehicle was previously repaired under a recall. The contact referenced NHTSA Campaign Number: 19V6320000 (Steering). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall, but no further assistance was provided. The failure mileage was approximately 93,000.

Drove the car last on 1/18/2023, no issues with steering whatsoever; never saw a warning light on dash. Then on 1/19/2023, I had to go to work and attempted to make the trip. Upon turning the key the car started but the dash illuminated two warnings. [STEERING-ASSIST FAULT-SERVICE REQUIRED] [SERVICE ADVANCE TRAC] I had not experienced any issues prior to this. Now the cars steering is very difficult to steer. Apparently, some drivers have experienced this while driving, this could be very dangerous and investigated as this could be lethal in certain circumstances. There was a recall for bolts, to my best of knowledge this was fully completed by a local registered Ford dealership. This causes me worry and I think Ford should look into this or at the least perform a complimentary assessment of what is going on and offer some solutions to such an issue that apparently is not uncommon.

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to roll down the passenger’s and driver's side windows, the windows failed to function as needed. Additionally, the contact stated that several buttons on the steering wheel failed to function as needed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

When I went to stop at a stop sign, the brake pedal went all the way to the floor and the car went partially through the stop sign. I was able to pump the brakes and get relatively solid braking, so I drove the two blocks back to my home. Once home, I pumped the brakes approximately 10 times more and the low fluid light came on, indicating a brake leak. Since the brake reservoir was able to empty in approximately 12 pumps, the leak must be relatively severe. The car is approximately 8 years old, has about 125,000 miles on it, has always been serviced by the dealership. About 2 months ago the brakes were inspected and the rear brake pads and rotors were replaced. Thus, there is no reason for a severe brake leak such as this.

My 2015 Ford fusion 1.5 L engine has had problems since 2022. I have been adding antifreeze, changed spark plugs many times, flushed my antifreeze and the vehicle overheats and has had to be towed twice changed out thermostat, spark plugs, coil pack, two times for misfiring coolant housing with no success. Called in a complaint to Ford Motor Co. and they are unwilling to help. They said they put out a bulletin however this does not fix the problem of needing a new engine. I am stuck making payments on a car I cannot drive. My mechanic says it needs a new engine. Never realizing there was a bulletin or a coolant intrusion problem with this engine.

coolant intrusion - excessive coolant consumption, white smoke emitting from tailpipe, spike in engine temperature, engine sputtering and not running correctly.

My Ford fusion has a coolant leak and ford said I need a repair. Price for repair is $9,584.89. It is a known problem with a TSB (see below) Summary This article supersedes TSB 19-2139 to update the production fix date. Issue: Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DICs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, replace the short block and head gasket.

The contact owns a 2015 Ford Fusion. The contact stated that while operating the vehicle, a knocking noise was present coming from the front of the vehicle. The vehicle was towed to the local mechanic who diagnosed that the steering gear motor had completely separated from the rack and pinion. The contact indicated that the bolts securing the electric power steering gear motor attachment had failed due to corrosion. The power steering gear motor and bolts were replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V632000 (Steering). The failure mileage was 102,000.

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was overheating. The contact checked the coolant and notice that there was no coolant in the vehicle. The contact added more coolant, but the failure reoccurred. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not included in a recall. The manufacturer was contacted and stated that the vehicle was not under recall The failure mileage was 117,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH and making a left turn at an intersection, the vehicle stalled. The contact stated that the check engine warning light illuminated 10 minutes prior to the vehicle losing motive power and stalling. The contact placed the vehicle in park(P) and was able to restart the vehicle. The contact stated that the vehicle stalled again after driving for several miles. The contact stated that the failure recurred, and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that engine failed the compression test on all four cylinders. Additionally, coolant was leaking into cylinder #1 and #2. The mechanic determined that the failure was related to TSB: 19-2139, NHTSA ID Number: 10168739 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.

1. Front passenger brake hose split. 2. While driving the brake hose made an audible pop sound and fluid was released. Had I been driving at a high rate of speed (on an interstate) I could have created a multi-vehicle crash, potentially killing other drivers and, or myself. 3. I have a photo of the split hose. 4. I’ve inspected the issue myself and have photo evidence. It was not difficult to find the malfunctioned part. 5. No warning lamps or notices of failure. I’ve owned several cars, some much older than this current ford fusion and never had this issue with the brake hose. This could have been disastrous. I learned today that NHTSA opened a query into this potential issue in August 2022 and am recommending this be continued or reopened for investigation. This is not something to mess with, brake failure can be lethal.

The contact owns a 2015 Ford Fusion. The contact stated while starting the vehicle, the PUSH to START button was pressed; however, the vehicle failed to start. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the PUSH to START button needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was out of warranty and offered no additional assistance. The approximate failure mileage was 78,000.

After starting the car and turning on the seat heater Smoke started coming up from under the passenger seat smelling like it was burning.

The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 15 MPH, the vehicle experienced a loss of power steering and the steering wheel seized. The "Power Steering Service” message was displayed. The contact stated that she was able to drive the vehicle back to the residence. The contact made a local dealer aware of the failure, but the vehicle was not diagnosed or repaired. The contact was made aware of NHTSA Campaign Number: 19V632000 (Steering) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The approximate failure mileage was 109,000.

i have bought this 2015 ford fusion brand new. In 2017 the problem of having the engine stalling started. I took the car to the dealership they din't find nothing wrong since than the problem has continued on and for 2 or 3 week. the injector have been cleaned air filter changed i even use a higher octane fuel. the problem has been going on for 5 years I have told the dealership several time Finaly on november 27 my car stopped in the middle of the road with the engine light on that never came on before. took it to AAA diagnostic: coolant leaking into cylinders.need new engine.It seems that this problem is recurant and can be dangerous on rush hours traffic

Service department said that the Ford Fusion lug nuts are swelling and need to be replaced. Said they may be hard to get off or they could crack and break. I fill this should be a cost that Ford should pay or replace them for me. Not at my cost.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over on the side of the roadway and restarted the vehicle. The vehicle failed to accelerate above 30 MPH, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #2, and the engine needed to be replaced. The vehicle was then taken to Fred Beans Ford (876 N Easton Rd, Doylestown, PA 18902) where it was diagnosed with coolant intrusion into the cylinders, and the engine needed to be replaced; however, the replacement part was on backorder. The dealer related the failure to Technical Service Bulletin: 19-2139 (1.5L Eco-boost - Low Coolant, White Exhaust Smoke and/or Illuminated Mil - Built On Or Before 10-Jun-2019) however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was approximately 131,000.

2015 FORD FUSION. CONSUMER WRITES IN REGARD TO FAULTY LUG NUTS. THE CONSUMER IS REQUESTING TO BE REIMBURSED FOR THE FAULTY LUG NUTS.

While driving on a level flat road at approximately 25 MPH, the front right lower A frame assembly snapped and caused the front suspension to drop and the resulting drop caused the front tire to be ripped from its rim. As a result, I briefly lost control and crashed into a parked vehicle. Had this occurred at a higher speed the result would have been disastrous! The lower A-Frame is a thick cast aluminum structure that is approx 11/2" thick where it cracked apart.

We having a problem with transmission failed. I noticed a recall for 2015 Ford Fusion. The car is running but stayed in limp mode and will not go over 40 mph.

The contact owns a 2015 Ford Fusion. The contact stated that while his son was driving at highway speeds, the vehicle lost motive power and stalled without warning. His son was able to coast the vehicle to the shoulder of the highway and then had the vehicle towed to an independent mechanic. The contact was informed that antifreeze had leaked into an engine cylinder which resulted in engine failure. The vehicle was then towed to a dealer where they confirmed the failure and gave him an estimate for the repair. The manufacturer was notified of the failure and informed him that there were no recalls or warranty on the vehicle. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 91,000.

The contact owns a 2015 Ford Fusion. The contact stated that while shifted into reverse, she attempted to place the shifter in the drive position however, the shifter failed and was stuck in reverse. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission shifter cable bushing and the cathodic needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that her VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was 60,152.