2015 Ford Fusion Complaint Log

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the steering wheel drifted to the left while depressing the brake pedal, and excessive force was needed to maneuver the steering wheel. The air bag warning light was intermittently illuminated. The vehicle was taken to a local dealer on numerous occasions, where the failure could not be duplicated. The vehicle was taken to an independent mechanic on four separate occasions, where it was diagnosed that a wheel alignment was needed; however, after the alignment was completed, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed that all tires needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Kings Ford (9555 Kings Auto Mall Rd, Cincinnati, OH 45249), where it was diagnosed that another alignment was needed; however, the failure persisted after the repair. Additionally, the contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken back to the dealer and the mechanic related the failure to the recall; however, the dealer confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact was advised to apply the parking brake whenever parking the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The contact shifted the transmission into neutral (N) and applied the parking brake to stop the vehicle. The contact's husband arrived on the scene and assisted by pushing the vehicle to the residence. Upon inspection, the contact noticed that one of the front brake hoses had ruptured and was leaking brake fluid onto the ground while the brake pedal was depressed. The contact's husband replaced the front brake hose. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. Additionally, the brake lights remained on continuously even after the vehicle was turned off. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

The SERVICE ENGINE SOON icon appeared. Three days after, I went to Auto Zone to try to find the issue and the issue was unknown. The day after, the SAFETY ALERT icon appeared and immediately after, the message TRANSMISSION NOT IN PARK appeared. The 2015 Ford Fusion Hybrid slowed its acceleration to under 20 mph and upward to 35 mph and returned to under 20 mph. Search with the vehicle's VIN number on NHTSA website, shows that VEHICLE MAY POSSIBLY HAVE A DAMAGED/BROKEN/MISSING TRANSMISSION SHIFTER CABLE BUSHING. Safety of others put at risk because when vehicle acceleration and deceleration process slowed the vehicle into incoming traffic and creating a problem in the flow of traffic. Cannot get vehicle to a dealer for inspection.

The block is cracked causing coolant to intrude into it. This intrusion is causing engine to perform poorly and has a hard time getting up to speed which could result in getting rear ended...especially on the interstate. It could also cause engine to overheat leaving us stranded on the side of the road. Ford is aware of this problem and has even redesigned the block but there is no recall for it. I have not drove the car to have it inspected but spoke with a dealership over the phone about what my car was doing and they knew exactly what the issue was. My car started off idling roughly followed by a P0301 (cylinder 1 misfire). This started a few months ago...changed out the spark plug and problem went away for a while but last week we got a message saying engine coolant was overheated. We no longer feel safe driving it anywhere.

The contact owns a 2015 Ford Fusion. The contact stated while driving 65-70 MPH, the messages: "Failed to Connect to AC Control System”, “SRS Air Bags System Malfunctioning" and "Blind Spot Visual System Not Working" were displayed. Additionally, the vehicle went into limp mode independently and would not accelerate over 65 MPH. The contact stated upon parking the vehicle, the doors and windows failed to unlock. The contact banged the front driver's side door several times and the door finally unlocked. The contact was also able to unlock the rear driver's side door after several attempts. However, the front and rear passenger side doors remained locked. The vehicle was taken to the dealer but the dealer declined to assist. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

Passenger door will not close.

The brake lights stay on permanently, even when the pedal is not pressed, and even when the car is turned off. This is clearly the same problem that Ford recalled these Fusions for in other states.

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 127,000.

Electrical system failure on multiple components. Upon start entertainment system (radio, nav, etc.) is inoperable, A/C does not function, windows will not roll down. Has happened on multiple occasions.

The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 50-55 MPH, the transmission started slipping. There was no warning light illuminated. The contact was able to drive to his residence however, upon parking and turning off the vehicle, the contact noticed that the brake lights remained illuminated. The contact then disconnected the fuse box to prevent the battery from draining. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. Parts distribution disconnect.

Engine has a misfire on cylinder #2. Documented at dealership and has same issue as Id number 10213732 or 21N12 under Ford Customer Service. Build date for our vehicle is 07/14 which is not covered by this T.S.B., but obviously has the same issue as the bulletin. Car misfires while driving, accelerating and decelerating. I believe the build dates should be expanded to all 1.5 ecoboost with this issue, which is coolant intrusion by a poorly engineered engine block.

The latch on the driver door is stuck and I am unable to close my door. My car is a 2015 and I bought it used. I have not received a recall on this. I saw that there was a recall for this reason but it does not cover my year. What do I do?

The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the exterior rear brake light remained illuminated. The contact stated that the stopper on the brake pedal was missing. The contact stated that no warning lights were illuminated. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

The contact owns a 2015 Ford Fusion Energi. The contact stated while driving approximately 45-60 MPH, the vehicle started making an abnormally loud humming sound while releasing the accelerator pedal. The contact stated that upon depressing the accelerator pedal, the vehicle hesitated and jerked backward several times. The contact was able to continue driving; however, the failure reoccurred increasingly while driving the following day. The warning message "Engine coolant temperature - Pull Over As Soon As Possible" was displayed. The contact veered to the side of the road. The vehicle was towed to the local dealer where the failure was diagnosed as a transmission failure. The dealer informed the contact that the repair would be covered by the manufacturer; however, the parts were on back order. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 100,070.

The car began to sputter when cold starting and after a couple of days the check engine light came on. I took the car to the dealership and they said the coolant system leaked into engine causing a cylinder to misfire. This resulted in the engine block cracking and was replaced. This was confirmed by two separate repair centers including a Ford dealership. There is currently a class action lawsuit because of this problem happening with Ford Ecoboost engines.

The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the check engine warning light illuminated and the vehicle started to shake abnormally. The contact pulled over because the vehicle failed to exceed 40 MPH. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant was leaking into the spark plug cylinders. The vehicle was not repaired. The dealer and the manufacturer were contacted and notified of the failure. The contact was informed that the vehicle was not under recall and that the repair would be an out-of-pocket expense. The failure mileage was 73,000.

The contact owns a 2015 Ford Fusion. The contact stated that while driving the vehicle, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine cylinders were faulty causing coolant to leak into the engine. The vehicle was towed to the local dealer who confirmed the original diagnosis and informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.

I have had to replace both brake line twice in the last 7 years. Luckily, I noticed a puddle under the car & then the brake pedal went to the floor. Have been stranded at locations 3 times and the 4th time, I was able to get car home & then towed to shop for repair. I have contacted Ford numerous times about this issue with no resolution. No lights illuminated to warn of low brake fluid or low brake pressure. Even after pedal went to floor, no warning lights.

The side mirrors adjust to a position on their own. They also become fixed in this position and are unable to move. Not sure why this happens. I saw some complaints of water exposure being the issue but I have not been able to test this theory. This issue becomes very dangerous when on any road but especially the highway

Swollen lug nuts and couldn’t get the drivers side front tire off at Ford dealership. I had to take my vehicle to Discount tire for them to get the lug nut off and replace all lug nuts.

While driving the breakline on the left side burst causing the brakes to totally go out.had vehicle towed to a ford dealer where they said the breakline needed replaced due to the linkage busting off. There was no warning lights or warning that this would happen. 2 weeks prior the vehicle was at same ford dealer for other service and no remarks were made by dealer after their 27 point inspection which includes the breaks.wife and 3 year old daughter we're both in the car when this happened as well as others on the road that were at risk of a collision.

The contact owns a 2015 Ford Fusion. The contact stated while pulling and attempting to park the vehicle at work, the vehicle was shifted into reverse(R) however, the vehicle failed to respond. The gear shift indicator showed the vehicle in park(P) however, the gear selector was in drive(D). The contact stated that the vehicle failed to start. The vehicle was not towed and was not diagnosed nor repaired. There were no warning lights illuminated. The manufacturer was notified of the failure. The failure mileage was 170,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The contact stated that the vehicle was then taken to the dealer to be diagnosed. The contact was informed that the air bag seat position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.

The contact owned a 2015 Ford Fusion. The contact stated that while driving at unknown speeds off the freeway in the rain, a 2006 Ford Fusion veered into her lane and hit her vehicle, which caused her to drive on the curb and hit a metal light pole and telephone pole. There were no warning lights illuminated. The air bags deployed emitting debris, and her right hand was broken, burned, and scared. The ambulance took her to the hospital, where she received medical attention. The contact noticed smoke inside the vehicle. A police report was filed. There were no reported fire. The vehicle was towed to a tow lot. The vehicle was deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 115,000.

Automotive Warning Lights: Multiple Light Syndrome (dash indicator lights) - at times while my vehicle is running all the warning lights start coming on and my steering wheel starts to get tough to turn (almost like it doesn't have power steering at all). The only thing that takes it off is if I shut off my car and restart it. This happens almost 5 times a week. It will show ABS, power steering, check engine and a bunch of other things. Just had the bolts that were recalled on the steering wheel fixed but this is still an ongoing issue. The vehicle only has 58000 miles.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the vehicle accelerated independently. While attempting to park the vehicle, the vehicle accelerated over the parking block. The bumper was detached. The engine warning light was illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was taken to an independent mechanic who stated there was a slow leak and referred her to the dealer. The manufacturer was not contacted. The failure mileage was unknown.

The contact's wife owns a 2015 Ford Fusion. The contact previously had the canister purge valve replaced on three separate occasions. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with a cracked fuel tank. The mechanic informed the contact that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

Brake line failed when pushing brake pedal to shift from park.

Steering Rack was faulty in the car, causing there to be no powersteering which makes the vehicles extremely hard to maneuver while in motion. hill assist and traction control warnings popped up and vehicle makes electronic like noises as you turned the wheel. Vehicles has been taken to an independent service center and issue has been confirmed. Looking at various forums, message boards, and speaking with my mechanic this is not an uncommon issue with Ford vehicles.

Coolant leak into the cylinders. Car overheating due to low coolant.

2015 FORD FUSION. CONSUMER WRITES IN REGARD TO REIMBURSEMENT FOR REPAIRS RELATED TO NHTSA SAFETY RECALL 22V-011. THE CONSUMER STATED THE BRAKES WOULD NOT TURN OFF. THE FAILURE CAUSED THE BATTERY TO DRAIN.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward during acceleration. Additionally, the vehicle made a squealing sound while the brake pedal was depressed. The contact related the failure to the transmission and braking system. The vehicle was taken to the dealer where the mechanic replaced the body cam, overhead console, steering gear assembly, and rack and pinion. The failure recurred and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,252.

This garnish purge valve near my engine constantly has issues. It usually cause warning light on and cannot start my engine

The contact owns a 2015 Ford Fusion. The contact stated that coolant would evaporate from the engine without warning. The contact stated that no warning lights or visible signs of a leak were present. The vehicle was taken to an independent mechanic and the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

2015 1.5L Ecoboost misfiring/running rough/coolant level low. While driving highway speeds engine began to lose power and shutter ultimately shutting down causing significant lose of braking and steering. Prior to this incident the check engine warning light came on and after having it scanned, code 0302 (misfire in cylinder #2) had caused the warning light. I replaced all four coil packs and cleaned the spark plugs because they only had about 30k miles on them from recently being routinely replaced. Light came on again when this incident occurred and once the vehicle was able to be scanned again it displayed codes: P0300 (random misfire), P0301 (misfire in cylinder #2), P0304 (misfire in cylinder #4) and P1450 (unable to bleed fuel tank vacuum). The car is no longer able to be driven. As soon as I started researching online what the issue could be it became very apparent that I was not the only individual(s) to encounter this exact same problem. After spending hours upon hours reading all of the reports involving Ford and the 1.5L Ecoboost, I assumed that my troubles were over. However, that was not and still isn't the case. Ford has admitted to a "design flaw" in the engine block of the 1.5L and even redesigned it. They also issued a number of TSB's (Technical Service Bulletin) detailing the symptoms, solution and parts. What they did not and to date have not done is issue a recall or offer to repair the thousands of engines that are affected by their "design flaw". I rely solely on my 2015 Fusion to commute to and from work in order to make a living. I still owe $4,807.18 on the car, following the TSB it will cost another est. $6-$8k to repair, but the problem I am facing now is I can't get to and from work to earn a living because the 2015 Ford Fusion 1.5L Ecoboost is not able to be driven due to "coolant intrusion". WHY ARE MANUFACTURERS ALLOWED TO FATTEN THEIR WALLETS BY CHEATING CONSUMERS AND NOT HELD ACCOUNTABLE FOR THEIR ACTIONS???

The contact owns a 2015 Ford Fusion. The contact stated while her husband was driving 20 MPH, the vehicle started shaking. While the driver was depressing the accelerator pedal the vehicle failed to accelerate while the RPM continued to rise. The contact stated that the check engine warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that coolant was leaking into the engine. The mechanic was able to reset the computer but continued to experience failure. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 128,325.

This car will randomly shut off while driving at any speed on hot days. The display will say "Transmission not in Park" then the instrument cluster will go dark and the engine shuts off. There is no check engine light and there are no ODB codes presented. I have to wait some amount of time, which varies, before it will turn on again. It has also not turned on from sitting for more than eight hours on two hot days. This is very much a safety issue and searching the Internet I find it is not uncommon with Ford Fusion and Escape vehicles with no discernible solution being presented. My auto shop has looked at the vehicle and replaced the fuel flow sensor but it did not fix the issue. I have replaced the key ignition switch and immobilizer ring and pulled every fuse and cleaned the contacts with no resolution.

The Power Steering Assist Fault went out on the car and this is a common problem with ford fusion. The worse’s connected to the transmission became loose. This has cost me money from the dealership.

As I was driving, it felt as if my car had turned off or had no fuel, but no engine lights came on and i had fuel in my tank. Also all my electrical stuff stayed on, only lost power on the accelerator. My safety and others safety was put at risk because there were no warning signs i just had no "Go power" and no one around me knew my car had no power which could lead to an accident, serious injury or death; if on highway traveling at high speeds and it randomly dies. I took my car to a mechanic and they stated everything was perfectly fine they did a full diagnostic and the computer didn't show any errors in operation. This happened 3 times in one day at random times, i could put the car in park and re-start and it ran fine. however i did have to hold the key forward longer for the engine to turn over.

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started to lose motive power while accelerating. The contact stated that the hill start assists warning light illuminated. The contact stated that after parking and turning off the vehicle she became aware that the brake lights were still illuminated, causing the battery to become drained. The contact stated that she had to disconnect the battery while the vehicle was parked to stop the battery from being fully drained. The contact stated that she then took her vehicle to an independent mechanic who diagnosed and determined that the failure was caused by faulty brake light switch. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 132,000.

The contact owns a 2015 Ford Fusion. The contact stated while driving and making a turn in the driveway, the steering wheel locked. There were no warning lights illuminated. The contact turned off and restarted the vehicle; however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the steering gear box bolt was fractured. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 71,000.

My car has approximately 97,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and fast also when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that I needed a new battery but that was not the issue. I was driving with my kids in the car and it happen mid driving on the highway. I almost got into a serious accident but was able to gain control in enough time to steer out the way. This is a very dangerous issue and I see that it has been recalled but only on vehicles up North due to possible salt and water erosion with the snow. Now the dealership is suggesting to replace it costing 1800. This is absolutely ridiculous.

Driving along around town and the power steering suddenly went out causing the car to steer very hard.

The contact owns a 2015 Ford Fusion. The contact stated that while he was walking towards his vehicle, he noticed that the brake lights were illuminated. The contact stated that there was no key in the ignition and the light switch was in the off position. The contact stated while driving at approximately 40 MPH, the vehicle inadvertently started to deaccelerate. The contact stated that the vehicle failed to exceed 40 MPH. The vehicle was driven to the local dealer but was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was made aware of the failure and the contact was referred to the NHTSA for assistance. The approximate failure mileage was 146,000.

I am not sure what part or components, but I am experiencing a smell of some kind that is making me sick. As in, nausea, vomiting, sleepiness, headaches and migraines. This only happens when I am in the vehicle and only at certain times throughout the day. I've been vacationing for several months now and this is a reoccurring problem. When I am driving the smell is trying to put me to sleep and I have to pullover on the interstate to sleep and I have been putting the windows down to try to stop the reactions I am having. But, the smell continues even when the engine is not running. That is the best way I can explain the experience that I am having. Thank you so much and have an absolutely amazing day.

The contact owns a 2015 Ford Fusion. The contact stated that the lug nuts on all four wheels were corroded and swollen. The contact was concerned that in the event of a flat tire or blowout, the lug wrench would be unable to remove the swollen lug nuts. The vehicle was taken to the dealer where it was diagnosed that all the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

The contact owns a 2015 Ford Fusion. The contact stated that after his daughter started the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, and other unknown components needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart and was taken to another independent mechanic, where it was diagnosed that the head gasket needed to be replaced. The contact became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 72,000.

The contact owns a 2015 Ford Fusion. The contact stated that the check engine light was illuminated. The vehicle was initially taken to an independent mechanic and the contact was informed that there was a failure with the emission system. The check engine warning light was cleared by the mechanic; however, the warning light returned. The vehicle was then taken to a dealer and the contact was informed that the purge valve needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 39,000.

My 2015 Fusion backup camera has been intermittent or non-working for several years. I took it to the dealer who said it would cost $600 to repair, so I have not repaired it. Now I see that they have recalled 2015-2017 Mustangs for the same reason and wonder if my Fusion has the same defect that the Mustangs do.