NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Ford Mustang Mach-E. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Sudden failure of front cameras. Sudden loss of adaptive cruise control and front collision early detection system as well.
Car did not start - was in local grocery parking lot- needed to be towed to dealership.
The vehicle would not start and display an error message "pull over safely now" which the car was not able to put in any gear. This incident happened 2 times already. The first incident was when i drove the vehicle from Oregon to California. As i was about to leave the next morning from the hotel, the vehicle would not turn un and display the message "pull over safely now". We had to call a tow truck to pick up the vehicle and drop it off at a Dealership in California for about 30 days. We pick up the vehicle and drove back to Oregon and the same issue happen again in less than a week with the same error message "pull over safely now".
On May 14, 2022, I stopped twice on a 120 mile trip to recharge my Mach E at a level 3 DC charger. Upon completing each charge, the ring around the charging port turned red and I received a default message. I plugged my car into my home level 2 charger and the car completely locked down and I was unable to reenter the car. I have since learned that this is the classic sign of a HVBJB failure. The dealerships updated the car's programming but did not replace the HVBJB. The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components.? ? My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions.
There are two safety recalls for many Mach-Es including mine for the windshield and glass roof. Many owners are finding that their Ford dealer is refusing to do the recall work. I first attempted to get mine done in November 2021. My dealer says they still can't do the work. I have called 5 other dealers in the Denver area and I finally got on the waitlist for one dealer. The other dealers say they are unable to do the recall. I have talked to owners in other parts of the country that are experiencing the same refusal by their dealer.
The contact owns a 2021 Ford Mustang Mach-E. The contact stated that the vehicle failed to start. The contact stated that “Stop Safely Now" and "Accessory Power Active" messages were displayed. The contact exited the vehicle and upon attempting to unlock the doors, the doors failed to unlock. The contact was unable to unlock the vehicle for several hours and remained stranded on the side of the road while awaiting assistance from Roadside Assistance. The vehicle was towed to the dealer where the battery was replaced and an unknown software update was completed; however, the failure recurred. The contact later received notification of NHTSA Campaign Number: 22V412000 (Electrical System) however, the part to do the recall repair was not yet available. Airport Marina Ford (5880 W Centinela Ave, Los Angeles, CA 90045) was also contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000. Parts distribution disconnect.
Second time this has happened. A message will pop up saying “please stop safely now” once you stop you can not get it out of park. If your driving you are stuck wherever you are. I was stranded the first time with no heat in 20 degree weather. They fixed it after having it for a month then it just happened again today in 80 degree weather with my kids in the car. This has happened to multiple other people as well.
Car would not move- "Stop Safely Now" error. Had to get it towed.
Vehicle reported an electrical issue and would not let me take the vehicle out of park. Had to be towed to a local Ford Service Center. Have heard of similar issues from other owners.
I have been attempting to get two recalls done since November of 2021: NHTSA recall Numbers 21V711 and 21V712. I have called several ford dealers (O'Meara Ford, Larry Miller Ford Lakewood, Groove Ford and Schomp Ford) and no one will either schedule the repair or they will schedule it and then cancel it on the day of the incident. I've been told either ford won't pay enough to get the recall done (Approx. $350 for labor and not being clear on covering the cost of a broken panoramic roof) so the glass subcontractors won't take the job due to liability concerns or that the parts needed, (spare panoramic roof and windshield) in case the glass breaks during removal, have been on backorder so they can't (and won't order) the parts. I have become extremely concerned as the recall notice notes: "INADEQUATE URETHANE ADHESION OF THE PANORAMIC ROOF GLASS MAY RESULT IN INCREASED WIND NOISE, WATER LEAKS, AND OR THE ROOF GLASS MAY LOOSEN AND BECOME DETACHED FROM THE VEHICLE, CREATING A ROAD HAZARD AND INCREASING THE RISK OF A CRASH." So now I'm driving a vehicle for six months where my roof could come off, creating a potential hazard for me and the public driving behind, not to mention the potential damage from leaks could cause to the interior of my vehicle. It seems that neither Ford nor the dealers are taking this issue seriously in the Denver Metro area.
Bricked Mach E Extended Range with 10K miles and recently completed the roof and windscreen recall the week prior. Went to brunch and then came out to a car that would not start. Warning of "Stop Safely Now" even though the vehicle was driven to the location and then sat for 2 hours and was currently parked and still gave us this message. Low voltage (12 Volt) came in slightly low at 12.6 VDC. Attempted two jumps from another vehicle and a higher amperage tow truck with no change in error code nor would the vehicle "start". We resulted in doing a tow to a dealership for potential repair. Dealership has had it now for going on the third week. They are citing the replacement of the battery bus where the Low Voltage 12 VDC interfaces with the brains and main battery system. This has been cited before in the Mustang Mach E blogs. Replacement part is on hand but the dealership has a specialist being flown in to remedy the replacement part installation. Read in Mach E forums of similar problems where the battery became low and the vehicle was then disabled from engaging the drivetrain. Overall problem gave us pause on ownership and we will qualify for the Lemon Law buyback for CA if it comes to that. Looking to see if repairs will be complete this week.
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Travelling from WI to NC using Electrify America DC fast chargers along the way. While in NC, got Stop Safely Now alert on screen and had to immediately pull over and stop where there was no shoulder. Could not move vehicle in any way after this. Could not put it in N, could not put it in Emergency Tow Mode. Had to wait 8 hours for tow with proper equipment. Issue was caused by failure of HVBJB - High Voltage Battery Junction Box which needed to be replaced.
The vehicle started saying a door was ajar without indicating which one. Sometimes we would get an intruder alert while the car was plugged in at work but nothing was open or unlocked. Occasionally the passenger door would open on its own after turning off the car. Now we get a door fault alert after starting the car. We have contacted a local dealer as well as our purchasing dealer but both indicate. Month before they can see the car due to lack of qualified techs. Today, 4/26/2022 the passenger door opened on its own while at highway speed. Only the driver was in the car. The driver had to reach over to rematch the door. A dealer appointment was set two weeks prior for 5/12/2022.
Was driving 55+ mph on freeway, was told by the car to 'stop safely' Had no accelleration, no power steering, came to a stop at a stop sign, could not shift to neutral to move it.
After charging at Electrify America using DC Fast Charger, car windows stopped working, then safety alerts started flashing "Charge State Error" and "Stop safely now!" alerts. Car would not go forward but would go in Neutral some tries. Flatbed was able to load car and haul to closest dealer. Tech said High Voltage Junction Box went bad and needed to be replaced. 3 weeks later, part is replaced but windows don't work. Dealer says it will be 2 more weeks before windows can be repaired.
While driving around a curve, my car lost all power and went completely dark. I didn't have brakes, steering, lights or any other functions. My car was completely bricked. This happened before daylight and I didn't have emergency flashers to notify other drivers I was stopped on the side of the road. After waiting for 6 hours for a tow truck, I went and tried to find the problem myself. I found a loose connection. It was the main power feed supplying the fuse box. Once I tightened it up, I was able to start and drive the car. I've attached a picture of the connection I tightened.
Vehicle would not start after a brief stop, with a "Stop Safely Now" error. Vehicle could not be shifted out of Park, and could only be shifted into Neutral using the Emergency Tow Mode. Vehicle was towed to nearest Ford dealer, and the High-Voltage Battery Junction Box (HVBJB) failed and required replacement. This is a known issue that has affected many similar vehicles of the same make, model, and year.
On May 20, 2022, for the second time in a month my 2021 California 1 Mach e has had a catastrophic failure. It is less than a year old with 21,000mi. First time (April 20, 2022) I pulled out onto road after fast charging. Tonight, I started driving out of parking space after shopping. Emergency bells go off, all kinds of alerts and the car dies. You cannot get the gear cluster to turn...at all. Car will not turn off either. If this happens on a highway, it could be life endangering. First time it happened I was in Charlotte and Ford Dealer (Capital Ford) said it was 12v battery issue. Said they fixed it. I took it in to Palmetto Ford in Charleston to have it investigated further and they said it was fixed. That was two weeks ago. Now it's happened again. In second incident on May 20, I called for towing. As truck showed up, my car started normally (i had tried several other times before). I am still taking into Palnetto Ford Dealer. The Ford Motor Company needs to fix this before someone is killed. Documenting this for myself and others. This is happening to other Mustang Mach E...because I have seen the issue written about in online forums. The problem onset is sudden and catastrophic, meaning the car just dies. First time I was on a busy road traveling 30mph and managed to roll into a parking lot. Had their been traffic I could have been hit. Second time, I was in a parking lot traveling 5 mph and blocked an entire lane for 10min. To emphasize: two dealers looked at vehicle after incident 1 and said issue was fixed. Now I have to go back into Dealer again. Thank you for investigating.
I was driving 70 mph on Hwy 99 in California about 35 miles north of Bakersfield when the car suddenly lost all power. A warning message appeared on the dash "stop safely now." I was able to coast over to the side of the road (there really wasn't much of a shoulder). It was extremely unsafe. The car would not move out of gear, would not start, etc. The car has 1550 miles on the odometer. I waited 1.5 hours for a tow truck to take the car to a Ford dealer. I was 4 hours from home. I am a 71 year old widow. I was traveling alone with my small dog. It was very frightening. The car has been at the dealership for a week. They have no idea what the problem is. The dealer is working with "a Ford engineer" to diagnose the problem. The Mustang Mach-E owners' forums are FILLED with complaints from other owners who are experiencing the exact same problem with this car.
Drove my fully charged Mustang Mach E(MME) from TN to my daughter's school and to a local dealership to have some aftermarket wheels/tires installed (20 miles in total). Upon parking the vehicle in their service lane, I turned the vehicle off and handed them the keys. They get in the vehicle and try to turn it on and tell me "the vehicle won't turn on". I get in the vehicle myself and sure enough, the main dash display, screen display, transmission lights, etc are not working at all. After 7+ hours of trying to diagnose, there is apparently already a TSB out there for 12v batteries failing and other issues regarding the LVB (low voltage battery). None of these were ever addressed or reported to me. My vehicle is only 1.5 months old with 2k miles on it. The car is broken and completely inoperable at this point. Ford sent a roadside assistance individual (2 hours later) and they physically had to drag the vehicle onto the tow bed because it will not go into neutral or react to anything they did. Ford then tells me it could be weeks before they can even look at it. The car is incapable of moving and I have kids to pick up. I had to call Ford HQ (which takes hours) and they are going to provide me rental reimbursement afterward, but I could be out thousands of dollars out of pocket in the meantime. Why aren't these issues resolved before selling people a vehicle? I could have been stuck on the side of the highway or in traffic or similar with 0 way to move or operate the vehicle. It could not be rolled or maneuvered in any way. It had to be drug off the floor of the service shop to even tow it. These TSBs are old as well, some dating back to feb 2021 (purchased my car in Feb 22). This is extremely dangerous and with a 1 year old and 5 year old, we could have been stranded or seriously harmed if this occurred in traffic. https://www.macheforum.com/site/threads/car-wont-start-stuck-in-service-lane-2021-mme-gtpe-eawd.16521/
I was stranded in a parking lot in the evening when my car wouldn't start. The vehicle displayed a "STOP SAFELY NOW" message and I couldn't get the car to move on its own. This happened on April 13, 2022. My safety was at risk because I was in a parking lot at night and unable to engage my car. I had to call and wait for a tow truck. The Ford dealership, in consultation with Ford engineers, confirmed that it was due to a faulty High Voltage Battery Junction Box (HVBJB) and it had to be replaced. With the faulty HVBJB, the car was undrivable. The HVBJB was inspected by Ford personnel and determined to be faulty. It was replaced under warranty. There were no other messages or warnings before my car failed to start. No prior symptoms. I drove normally to a store, parked the car, and when I returned to my car it failed to start.
Was driving home and stoped at a business with no issues. Return to car to operate and car not functioning properly. Getting error light “Stop safely now”. Car will not start with power button, will only go into full accessory power mode. The car cannot be switched from park to anything else. R, N, D not accessible. It seems that a system update was recently pushed to the vehicle.
Back up camera has intermittently failed to turn on dozens of times causing risk of running over pedestrians, running over objects, or backing into another vehicle. At the first service dealership appointment: the dealership said they couldn't replicate the issue. The second dealership service appointment: the dealership said there was a Ford TSB (technical service bulletin) on the back up camera not functioning and recalibrated the backup camera but that did not fix the issue and the back up camera continued to fail to turn on. Dealership ordered a new back up camera and replaced the back up camera - hopefully that will remedy the issue??
Car was parked in my home garage and would not start, displaying "Stop safely now." Vehicle appears to have code P0AA1 Hybrid battery positive contactor - circuit stuck closed. Many other Mach-E vechicles are exhibiting this defective part in the high voltage battery system, which appears to be the Battery Electrical Control Module (BECM). Ford appears to be aware of this issue, and, unconfirmed, has stopped production of the Mach-E to canibalize parts to fix vehicles that fail. However, some are less lucky than me and had their car stop dead while driving on the highway, and Ford should not be waiting for vehicles to stop and strand people before fixing this serious defect. Please see here for more info on my situation: https://www.macheforum.com/site/threads/%F0%9F%98%ADmach-n-cheese-stop-safely-now-%F0%9F%98%AD.16174/
On 4/1, while entering the FWY @ about 50 mph under moderate accel, big thump (felt like the trans fell out), drivers display cycled thru multiple errors with "stop safely now" repeatedly flashing. Throttle went dead, speed dropped to 35 and steadily decreased. Was able to slowly exit FWY @ next exit, rolled thru light @ bottom of ramp and pulled over to the side of a busy side street. Came to a stop & car would not move. Put in park, cycled on/off several times. Would not come out of park. Tow truck arrived. Found emergency tow function in the main display. Tow driver hooked up front, put rears on dolly & towed to dealer.
Car purchased new June 2021. In April 2022, I began to get intermittent faults regarding the front camera “Front Camera Fault - Service required” - this would disable cruise control on highways and cause quite a lurch and change in speed. The error message disables cruise control, camera, pre-collision assist, and lane keeping assist. The error message would disappear after a few minutes. By Memorial Day weekend May 2022, the fault was persistent and the error message did not go away. In August 2022, I left the car with my dealer for 3 weeks and they did some software updates and re-seated my windshield to address an open recall. Since then, I have received the front camera intermittent fault three times. There’s quite a number of us with this issue and Ford has initiated buybacks due to the problem being unresolved. We just want the issue resolved, as it’s a safety issue.
On approximately March 20, 2022, I was driving my Mach E vehicle. I pulled into a driveway and parked my vehicle. Upon exiting my vehicle, my vehicle began accelerating forward up the inclined driveway. It then struck a parked vehicle and came to a stop. The car accelerated uninetentionally which is in alignment with the current recall. Additionally, the advanced emergency braking did not work as the brakes did not deploy and the car only went back to rest after I re-entered the car post-accident.
During a normal maintenance service appointment car had a Stop Safely Now error message appear. Diagnosis was a bad High Voltage Battery Junction Box and BECM. With were replaced and car has been fine since then
The rear brake pads have grinned into the rotors causing a rusted ring around the rear rotors. During braking, harsh metal-on-metal noise can be heard in low speed braking applications. Performance-wise, noticeably longer braking distances in low speed braking applications were observed. I Have been to the dealership multiple times however, I was told this was ‘normal’ by chief service managers. Loud braking noise and weakened braking performance should not be observed after fewer than 11k miles and less than a year of ownership.
As the vehicle was braking to a stop at a stoplight the rear motors began chattering. The vehicle stopped and gave multiple error messages including "Shift System Fault" and "Stop Vehicle Safely." It locked the parking brake and could not be moved. It was stuck in the middle of a busy intersection on a county highway. It could not be driven or pushed out of traffic until the error cleared. It was a hazard to the occupants and other drivers on the road. 911 was called to get support with traffic. There was no indication before this failure occurred. It will be going in for service in 2 days. This is the second occurrence of the failure on this vehicle, the previous one at 2011 miles.
Found when friends were sitting in the backseat that the seatbelt retractors were not functioning correctly. Upon further investigation, we found that one had a slight tear in it and then she was trying to pull the retractor out and releasing it to get it to cross her chest it ripped right out of the mechanism. I took a look at the other side and noticed that there was some fraying on the seat belt and this too must've been damaged by the mechanism. Both seatbelts are now considered not usable one completely tore out of the mechanism. Opening Ford replace
The contact owns a 2021 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 21V711000 (Visibility) and 22V412000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated while driving 60 MPH, he received a warning from the manufacturer app of a high voltage spike and that the vehicle would shut down. The contact exited the highway and pulled into a parking lot where the vehicle shut down. The contact could not restart the vehicle. The contact stated that there was no warning light illuminated. The contact had the vehicle towed to a dealer however, the vehicle was not diagnosed. The mechanic was able to restart the vehicle. The mechanic was unable to duplicate the failure. The contact drove the vehicle to his residence; however, the high voltage spike failure recurred. The contact had the vehicle towed back to the same dealer. The contact was informed that there was damage to the battery metal shielding on the passenger’s side, toward the center of the vehicle. The dealer stated that there were two holes and determined the damage was due to the vehicle striking an object. The dealer stated that since the damage was caused by the vehicle operator, the NHTSA Campaign Number: 22V412000 (Electrical System) could not be performed. The failure mileage was approximately 7,000. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2021 Ford Mustang Mach E. The contact received notification of NHTSA Campaign Number: 21V711000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Stop Safely Now, HVJBC and BECM failure, car wouldn't shift or move.
While driving I get a camera alert and a collision avoidance system is not working. Then I have to reset the system by pushing a button on the steering wheel. The car has been in for this problem 3 times since 2022 .Now the 3 year warranty is up and Ford won’t cover the repair. May dealership has been dealing with this issue on a lot of cars. I filed a lemon law suit. They are not going to repair the car or by it back. They to want to give a couple of thousand. But nobody can tell me what the cost will be to fix the car. So I am at a standstill
No clear sound or indication when BlueCruise disengages leading to unexpected behavior.
I received a “Stop Safely Now” message upon returning to my vehicle at the end of a work day. The vehicle would not shift into drive, but accessory power did work. It was late at night and in a hospital parking structure, I was forced to leave the vehicle there overnight. After some unsuccessful troubleshooting the next day, I had to call a tow truck and have the vehicle brought to a dealer for repair. It was diagnosed with a faulty BECM (Battery Energy Control Module). After repair, I have not yet seen a repeat occurred the issue.
While parking in a garage the vehicle unexpectedly accelerated and ran into a wall. Anyone in or around the car may have been seriously ignored. The issues has happened twice but can not be reproduced by me. There we no indicators that the event was about to take place There is a recall for this on the vehicle type but not for the date of my manufacturing.
The vehicle displayed "Stop Safely Now" on the instrument panel and would not drive. Required a tow to the dealer, High Voltage Battery removal, replacement of the High Voltage Battery Junction Box, and vehicle reassembly.
The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.
The contact owns a 2021 Ford Mustang Mach-E. The contact received a recall notification for NHTSA Campaign Number: 21V711000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I got the high voltage warning and my car shut down while driving it. The local ford dealership looked over the issue and has all the information
I hear a lot of wind noise coming from the top panoramic roof
The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts
The contact owns a 2021 Ford Mustang Mach-E. The contact stated while attempting to start the vehicle, the stability track, traction control, and pre-collision warning lights were illuminated. The vehicle was not taken to a local dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200.
If any of the passengers are unbuckled and the seat chime is on the car does not have an audible forward collision or pedestrian warning alert sound.
While the blue cruise is enabled in stop and go traffic the car has a electrical malfunction. The car slowed then proceeded to go forward and speed up at an intersection the car stoped in the intersection abruptly would not move and could not shift the car into any gear or neutral. Multiple warnings on dash. First was service select shift next was service advance trac even after turn the car off and trying to turn back on the car was stuck for approximately 5 minutes until the car test itself. Almost got rear ended due to this
While driving on thruway, it began to snow.. One. by one the safety sensors reported failure due to being blocked. Even basic criosese control stopped working. As conditions cleared none of the sensors recovered. I pulled off at an exit to clear any remaining snow that may have been blocking the sensors. The sensors were already clear, yet still reported. being blocked. I pulled into a car wash and. had the car washed and dried to make sure that every sensor was unobstructed. All of the sensors were still in a failure state. Not one sensor recovered. I had to turn off the car and restart to clear the sensor failures. This is a big problem when driving on a long trip. Every time it snows and a sensor fails, I have to exit the thruway and find a place to pull over and restart the car. In instances where roads are wet, cars ahead spray road mud and block the sensors. This happens constantly in upstate NY. Every few miles when the sensors is blocked the car will lose cruise control and most of the safety features. The only way to recover is pull off of the road to restart the car. It happened, several times on 50 mile drive. It's unnerving when it does. When weather conditions are poor, I want to get to my destination safely, without extra driving caused by exiting to restart and merging back on the thruway multiple times. Any other modern vehicle that I have driven will clear a sensor failure when the condition no longer exists, without restarting the car. The Mach-E refuses to clear sensors unless it's restarted. I do believe this compromises the safety of the driver and passengers by causing unnecessary extra driving with multiple instances of stopping and restarting while road conditions are ready poor.
As the vehicle was braking to a stop the rear motors began chattering. The vehicle stopped and gave multiple error messages including "Shift System Fault" and "Stop Vehicle Safely." It locked the parking brake and could not be moved. It was stuck in the road and could not be driven or pushed out of traffic. It was a hazard to the occupants and other drivers on the road. There was no indication before this failure occurred. The dealer was able to confirm that the error codes had occurred but could not reproduce the failure and made no specific fixes other than replugging electrical harnesses..