There are 50 owner-reported air bags & restraints complaints for the 2008 Ford Mustangin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Accident after side swiping cattle guard, flew off the road at 70mph, landing roughly, and bouncing off desert terrain, trying to control crash outcome, realign no brakes, and no way to slow down vehicle, except no acceleration, and turned away from homes and power poles, to eventually slam into a a higher terrain, until complete stop. My repaired airbags didn't deploy, and at that speed, my passenger side wheels were shattered, tires flat, face hit the steering wheel and windshield, my knees hit dashboard, arms bounced off off everything the seat belt couldn't protect me from. Because of airbag failure to deploy, I ended up with 2 fractures, T9 and L1, 6 lose teeth making front teeth unable to use, and 2 cervical discs pushing into spinal column. I have Medicaid for insurance, and they will not do the surgery on my neck, so I have permanent nerve damage to my arms and hands, and the rest of my life to avoid any falls, or sudden injury to these areas so I can exist as a cripple, all because the safety equipment mandated by you, failed or was non existent. I had basic motor insurance coverage and no medical for me. What do you propose I do, with what's left of my car and my body parts, to continue existing in this life? Why have safety regulations when the equipment is knowingly defective, and costly, with no recourse in case something happens, before you as owner, are aware of it. I'm so pissed off to discover I own a vehicle, or paid for vehicle, that tried to kill me.
TAKATA RECALL AIR BAGS NEED TO BE REPLACED. I RECEIVED A LETTER SAYING I NEED MY AIR BAGS REPLACED.
THE LATCH ON THE DRIVER SIDE SEAT BELT SOMETIMES STICKS AND WILL NOT RELEASE AND AT OTHER TIMES IT WILL NOT LATCH.
TAKATA RECALL - I HAVE TRIED ON SEVERAL OCCASIONS TO HAVE THE PASSENGER SIDE AIRBAG RECALL PERFORMED AT AUTONATION FORD, SANFORD, FL. THEY KEEP TELLING ME THAT THEY HAVE TO ORDER THE PART. I KEEP CHECKING BACK AND THEY KEEP TELLING ME THAT THEY STILL HAVE TO ORDER THE PART. MOST TIMES NO ONE ANSWERS THE SERVICE LINE AT AUTONATION FORD. NOW I'M RECEIVING SEVERAL AIRBAG RECALL NOTICES FROM FORD EACH WEEK. I TRIED THEIR 1-866-(XXXX) HELP LINE BUT CAN NEVER GET THROUGH. I TRIED THE CHAT ON THEIR WWW.FORDOWNER.COM WEBSITE BUT CANNOT GET THROUGH. THIS HAS BEEN AN EXTREMELY FRUSTRATING SITUATION, ESPECIALLY SINCE I'M TOLD I SHOULD NOT HAVE SOMEONE SIT IN THE PASSENGER SEAT UNTIL THE RECALL IS PERFORMED. I WANT TO KNOW HOW SOON I CAN GET THIS RECALL PERFORMED ON MY VEHICLE AND STOP BEING HOUNDED BY ALL OF THESE MAILINGS. THERE IS NO WAY TO SEND FORD AN E-MAIL COMPLAINT ABOUT THIS ISSUE. VERY FRUSTRATING! NOW I UNDERSTAND WHY PEOPLE DON'T BOTHER TO GET A SAFETY RECALL PERFORMED ON THEIR VEHICLES! I USED TO WORK FOR NHTSA IN THE OFFICE OF DEFECTS INVESTIGATION SO I UNDERSTAND HOW THE SAFETY RECALL PROCESS IS SUPPOSED TO WORK. THIS IS "BROKEN" AT FORD AND AUTONATION FORD OF SANFORD FLORIDA
TAKATA RECALL. HAVE CALLED FOR 6 MONTHS TO CLASSIC FORD LINCOLN OF COLUMBIA AND BEEN UNABLE TO GET THE PART SERVICED. CALLED WITH THE FORD CUSTOMER CARE TEAM ON THE LINE AND THEY HUNG UP AND WOULD NOT PICK UP WHEN THE AGENT REDIALED THIS MORNING. SHE INSTEAD CALLED DICK SMITH FORD OF COLUMBIA WHO IS ALSO UNABLE TO SCHEDULE AND SAYS IT'S FIRST COME FIRST SERVER AT THE TOP OF EVERY MONTH. THE FACT YOU ARE NOT SUPPOSED TO DRIVE THE CAR, BUT ARE UNABLE TO ACTUALLY GET THE ISSUE ADDRESSED IS RIDICULOUS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (NEW COUNTRY FORD INC, 3002 NY-50, SARATOGA SPRINGS, NY 12866, 518-584-7272) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
STERLING MCCALL FORD ONLY REPLACED MY DRIVER'S SIDE AIRBAG ON MARCH 28, 2018. THEY WERE TO CONTACT ME REGARDING MY PASSENGER SIDE AIRBAG BUT HAVEN'T DONE SO. THE AIRBAG RECALL GROUP CONTACTED ME TO SET AN APPOINTMENT, WHICH I DID FOR AUGUST 17, 2018 BUT THEN SEEMINGLY KNEW NOTHING ABOUT IT WHEN I CALLED TO CONFIRM. THEY WANTED ME TO DRIVE 50 MILES TO ANOTHER DEALER FOR A CHANCE TO REPLACE IT.
TAKATA RECALL. FORD REFUSES TO FIX THE RECALLED DRIVERS SIDE AIRBAG UNTIL WE FIX THE MALFUNCTIONING AIRBAG CLOCK SPRING AT A COST OF $400.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JIM TIDWELL FORD, 2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, (770) 427-5531) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL WHERE CAN I GET THIS FIXED. I LIVE IN SITKA, AK. WHO PAYS THE FERRY FEES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (GIBBONS FORD, 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519, (570) 489-4747) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL, I RECEIVED A LETTER FROM FORD MOTOR COMPANY SAYING I COULD CALL MY LOCAL DEALER AND SCHEDULE AN APPOINTMENT TO REPAIR THE FAULTY AIRBAG. I CALLED CROSSROADS FORD IN SOUTH POSTON, VIRGINIA AND THEY SAID THEY COULD NOT SCHEDULE AN APPOINTMENT AS THEY HAVE NO AIRBAGS. I FEEL I CAN'T DRIVE THIS CAR WITHOUT REPLACING THE AIRBAG. FORD HAS LIED ABOUT THE REPLACEMENT AND SHOULD CORRECT THE INFORMATION THEY SENT.
TAKATA RECALL - AT THE TIME I BOUGHT A BRAND NEW CAR. THEN AT 40,000 MILES THE AIRBAG LIGHT CAME ON WHEN I WAS DRIVING. I HAD IT CHECKED AND THEY SAID THERE WAS DEFECTIVE AIRBAGS THAT NEEDED TO BE REPLACED. THEN LATER THEY HAD 2 SAFETY AIRBAGS RECALLS. AFTER I HAD THEM REPLACED THE FORD DEALERSHIP INFORMED ME NONE OF MY AIR BAGS WOULD NOT WORK AS THERE WAS A DEFECTED DRIVERS SIDE SEAT AIR BAG THAT WAS DEFECTIVE THAT NEEDED TO BE REPLACED AND I WOULD HAVE TO PAY FOR THAT AS IT WASN'T ON THE RECALL LIST AND IT WOULD COST ANYWHERE FROM$1,500.00 TO $3,000.00 IT COULD COST MORE OR LESS THEY WOULDN'T KNOW TILL THEY GOT TO THE AIR BAG. I REFUSED TO PAY TO HAVE IT FIXED AS IT'S NOT MY FAULT. IT IS FORD WHO BUILT THE CAR. THEY SHOULD HAVE TO FIX IT!!!! THIS IS A SAFETY ISSUE AND MY LIFE IS AT RISK!!!!
WAS NOTIFIED TWO YEARS AGO THAT MY PASSENGER SIDE AIR BAG IS UNDER RECALL. FORD SAYS THERE IS NO REPAIR AVAILABLE. I WANT TO KNOW WHY NOT. IS THE PASSENGER NOT SAFE?
I RECEIVED A NOTIFICATION ABOUT A RECALL REGARDING MY DRIVER'S SIDE AIRBAG. SHORTLY AFTER, I RECEIVED ANOTHER ONE STATING THAT MY PASSENGER'S SIDE AIRBAG NEEDED TO BE REPLACED AS WELL. THE NOTIFICATION STATED THAT IF THE AIRBAG DEPLOYS, IT CAN RESULT IN THE DEATH OF THE PASSENGER. IT'S BEEN OVER A YEAR SINCE I'VE BEEN NOTIFIED AND THEY HAVE YET TO INFORM ME THAT THEY CAN MAKE THE REPAIR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. WHEN THE CONTACT PURCHASED THE VEHICLE, THE DEALER INFORMED HER THAT THERE WERE TWO RECALLS ASSOCIATED WITH THE VEHICLE: NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER STATED THAT THE RECALLS WOULD HAVE TO BE REPAIRED. THE DEALER (SUNSET FORD, 11700 GRAVOIS RD, SAINT LOUIS, MO 63127) ASKED THE CONTACT IF SHE PURCHASED THE VEHICLE FROM THEIR LOT. WHEN THE CONTACT MENTIONED THAT SHE HAD NOT, THE DEALER STATED THAT THE FIRST AVAILABLE APPOINTMENT WOULD NOT BE UNTIL JULY OF 2018. THE CONTACT WAS INFORMED BY THE INDEPENDENT DEALER THAT THE REMEDY WAS AVAILABLE FOR ONE OF THE RECALLS. THE FAILURE MILEAGE WAS 122,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS).
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAC HAIK FORD AT (512) 930-3673 (LOCATED AT 7201 INTERSTATE HIGHWAY 35, GEORGETOWN, TX 78626) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THE PART WOULD BECOME AVAILABLE SOMETIME IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - FORD HAS SENT A LETTER STATING THAT THE PASSENGER SEAT MAY NOT BE USED UNTIL FURTHER NOTICE. IT IS DIFFICULT TO SEE THIS LETTER AS ANYTHING OTHER THAN A DISINGENUOUS ATTEMPT TO SHIFT THEIR LIABILITY TO THE OWNER ESPECIALLY AS THEIR WEBSITE AS OF TODAY IS IN CONFLICT WITH THE LETTER STATING, 'YOUR VEHICLE IS AFFECTED BY A TAKATA AIRBAGS RECALL. PARTS ARE NOT YET AVAILABLE, BUT YOUR VEHICLE IS SAFE TO DRIVE IN THE MEANTIME.' THIS ISSUE HAS BEEN IN PLAY FOR ALMOST TWO YEARS AND INVOLVES A THREAT OF 'SERIOUS INJURY OR DEATH' TO MYSELF AND MY FAMILY. I REQUIRE A STRAIGHTFORWARD, CLEAR RESPONSE. PLEASE SEE MY LETTER TO FORD ATTACHED. THANK YOU
TAKATA RECALL. I HAVE RECEIVED A LETTER FROM FORD ADVISING TO NOT ALLOW ANYONE IS SIT IN THE FIRST ROW PASSENGER SEAT CAUSING INJURY OR DEATH. WHAT GOOD IS A CAR IF YOU CANT USE THE FRONT PASSENGER SEAT?
TAKATA RECALL - THIS RECALL WAS INITIATED ON JUNE 1, 2016 WHICH IS NOW WELL OVER A YEAR AGO. WE HAVE TRIED THAT ENTIRE TIME TO HAVE THIS FIXED, BUT THE DEALERS TELL US THE PARTS ARE NOT YET AVAILABLE. SINCE THIS CAUSES DEATH, I AM VERY CONCERNED WITH DRIVING THIS CAR AND THE POSSIBILITY OF THE AIRBAG DEPLOYING AND KILLING SOMEONE NEEDLESSLY. I DON'T UNDERSTAND WHY THE RECALL DOES NOT HAVE A REMEDY FOR IT WHEN OTHER CARS HAVE A SAFE DEPLOLYMENT. WHY CAN'T THE TAKATA RECALL REPLACE THE CURRENT AIRBAG WITH ONE THAT IS INSTALLED ON OTHER MAKES AND MODELS TO ENSURE A SAFE DRIVE? THIS RECALL SHOULD BE A PRIORITY!
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026