2009 Ford Taurus Complaint Log

JUNE 12, 2009 APPROX . 4100 MILES ON CAR ENGINE STOPPED 2ND TIME IN ONE WEEK-NO WARNING. SHIFTED TO NEUTRAL AND RESTARTED .IMEDIATELY TOOK CAR TO DEALER, BETHLEHEM FORD AND AGAIN FOUND NO PROBLEM. SERVICE MANAGER SUGESTED LEAVING CAR 3-4 DAYS FOR THEM TO DRIVE & CHECK OUT. LEFT CAR ON JUNE 22 WITH 4323 MILES ON IT & PICKED IT UP ON JUNE 26. THEY COULD NOT DUPLICATE PROBLEM & FOUND NOTHING WRONG.THEY SUGESTED IF IT STOPPED AGAIN NOT TO TRY & RESTART SO ANY COMPUTER CODES MAY NOT BE ERRASED. *CN

PURCHASED NEW 2009 FORD TAURUS MAY13, 2009.ON JUNE 5 IN LATE AFTERNOON WHILE TRAVELING IN HEAVY TRAFFIC THRU A ONE LANE CONSTRUCTION ZONE ON I80 IN CENTRAL PA. THE ENGINE STOPPED. I BARELY MANAGED TO GET ONTO A NARROW SHOULDER . THERE WAS NO RESPONSE ON FIRST TRY TO RESTART. IT RESTARTED ON TH 2ND TRY. I TOOK CAR TO BETHLEHEM FORD JUNE 6 AND THEY COULD NOT FIND A PROBLEM . CAR HAD 3800 MILES ON IT. *CN

I WAS A PASSENGER LAST SPRING IN A 2009 FORD TAURUS SEDAN AND WE WERE TRAVELING DOWN A LONG INCLINE AT APPROX 60 MPH WHEN THE ENGINE DIED LEAVING THE CAR WITHOUT POWER STEERING OR BRAKES. I TOLD MY DRIVING FRIEND TO SHIFT INTO NEUTRAL AND TRY STARTING THE CAR AGAIN WHICH HE DID. WE CONTINUED WITHOUT IU=INCIDENT THE REST OF THE TRIP. THE INCIDENT WAS HARROWING SINCE WE WERE ON A MOUNTAIN IN ALASKA AND THE ROAD GETS VERY WINDING AT THE BOTTOM SO I KNEW WE WERE ONLY SECONDS FROM DISASTER. THE CONDITIONS WERE SPRING WEATHER ~60F AND THE GAS WAS APPROX. 50% FULL AND THE ALTITUDE WAS APPROX. 2,000 FT. IT WAS A BLUE BIRD DAY AND THE CAR RODE FINE BEFORE AND AFTER. I NEVER REPORTED THE PROBLEM SINCE WE. *TR

COASTING AT ABOUT 40 MPH, SLIGHTLY DOWNHILL, A/C ON, ALL DASHBOARD LIGHTS CAME ON, ENGINE STOPPED, SHIFTED TO NEUTRAL, ABLE TO RESTART ENGINE. *TR

COASTING AT ABOUT 40 MPH, SLIGHTLY DOWNHILL, A/C ON, ALL DASHBOARD LIGHTS CAME ON, ENGINE STOPPED, SHIFTED TO NEUTRAL, ABLE TO RESTART ENGINE. *TR

TL*THE CONTACT OWNS A 2009 FORD TAURUS. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKES, SHE NOTICED THAT THE VEHICLE WAS ACCELERATING BY ITSELF. SHE REACHED FOR THE ACCELERATOR PEDAL, BUT IT WAS STUCK TO THE FLOORBOARD. SHE WAS ABLE TO LIFT THE PEDAL BACK UP AND DEPRESSED THE BRAKE PEDAL. THE DEALER HAS NOT YET BEEN NOTIFIED. THE VEHICLE IS CURRENTLY AT THE CONTACT'S RESIDENCE BECAUSE SHE IS AFRAID TO DRIVE TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

ON ONE OCCASION, DRIVING 40 MPH, SLIGHTLY DOWN HILL, COASTING, WHEN ENGINE SHUT OFF. RESTARTED ENGINE WHILE MOVING, AFTER SHIFTING TO NEUTRAL. TOOK TO DEALER, NO DIAGNOSTIC CODES FOUND IN COMPUTER. *TR

ON THE 2009 FORD TAURUS, THE WINDSHIELD WASHER FLUID MISSES THE MIDDLE BOTTOM SECTION, TRIANGULAR IN SHAPE, APPROX ONE FOOT HIGH. THIS CAUSES ONE HUGE BLIND SPOT IN BAD WEATHER, ESPECIALLY IN THE WINTER. MY 2008 TAURUS DID NOT HAVE THIS ISSUE. THE DEALERSHIP SAID ALL OF THE 2009'S ARE THE SAME AND THEY WOULD NOT GET PAID TO FIX IT. FORD TOLD ME TO CALL THE OWNER OF THE CAR -ARI, FLEET LEASE. THIS IS A BIG SAFETY ISSUE THAT WILL CAUSE ACCIDENTS. I HAVE NOT HAD AN ACCIDENT YET. *TR

ENGINE STOPS RUNNING AND HAS TO BE RESTARTED. IT HAS HAPPENED AT LEAST 6 TIMES OVER 22 MONTHS AND HAD IT TO THE DEALER 4 TIMES. THEY HAVE TRIED SEVERAL THINGS TO SOLVE THE PROBLEM BUT TO NO AVAIL. ONE TIME I WAS GOING TO MAKE A LEFT TURN AND THE ONLY WAY I NOTICED THE PROBLEM WAS THAT THE CAR WOULD NOT TURN BECAUSE THE POWER STEERING DID NOT WORK DUE TO THE ENGINE FAILURE.

TL-THE CONTACT OWNS A 2009 FORD TAURUS. THE CONTACT STATED THAT WHEN HE WAS AT A STOP AND ATTEMPTED TO ACCELERATE, THE VEHICLE WOULD LOSE ALL POWER. THE ENGINE WOULD REV BUT NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER TOLD THE CONTACT THAT WAS HOW THE VEHICLE WAS DESIGNED.THE DEALER ALSO STATED THAT IT TOOK TIME TO SEND THE SIGNAL TO THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE PROBLEM. THE CURRENT MILEAGE WAS APPROXIMATELY 19,700. THE FAILURE MILEAGE WAS APPROXIMATELY 30.

ON 2 OCCASIONS ABOUT A WEEK APART, DRIVING 40 MPH, DOWN HILL, COASTING (FOOT OFF THE GAS COMPLETELY), WHEN ENGINE SHUT OFF. FIRST TIME STALLED IN R LANE AND I WAS ABLE TO RESTART. SECOND TIME I RESTARTED ENGINE WHILE MOVING. WILL TAKE TO DEALER. *TR

TL* THE CONTACT OWNS A 2009 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING IN CRUISE CONTROL AT 40 MPH AND APPLYING THE BRAKES, THE VEHICLE WOULD SUDDENLY STALL. IN ORDER TO RESTART THE VEHICLE, HE WOULD HAVE TO SHIFT INTO NEUTRAL AND RESTART. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT IT MAY BE THE THROTTLE BODY AND THE MOTOR ASSEMBLY. THE VEHICLE WAS REPAIRED FOR THE THROTTLE BODY AND THE MOTOR ASSEMBLY. A FEW WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS INSPECTED BY A DEALER A SECOND TIME AND THEY ADVISED HIM THAT THEY WOULD RECALIBRATE THE PCM BUT COULD NOT GUARANTEE THAT THE REPAIR WOULD FULLY REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 07/20/11*LJ

TL*THE CONTACT OWNS A 2009 FORD TAURUS. WHILE DRIVING BETWEEN 25 TO 45 MPH THE HOOD UN-LATCHED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. SINCE THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE HE COULD NOT PROVIDE A FREE REMEDY. THE FAILURE MILEAGE WAS 99 AND THE CURRENT MILEAGE WAS 8,122.

MY CLIENT, PEGGY STEPHENSON WAS A PASSENGER IN THE FRONT PASSENGER SEAT OF A 2009 FORD TAURUS. SHE IS PARALYZED FROM THE WASTE DOWN AND WAS UNAWARE THE SEAT HEATER WAS ON FOR THE ENTIRE 2 HOUR DRIVE FROM PHOENIX SKYHARBOR AIRPORT TO SEDONA, ARIZONA. SHE SUBSEQUENTLY DISCOVERED THAT SHE SUSTAINED 3RD DEGREE BURNS ON THE BOTTOM OF HER BUTTOCKS FROM THE SEAT HEATER BEING ON. I JUST READ A SECTION OF THE OWNER'S MANUAL FOR THE CAR AND THERE IS A WARNING THAT SAYS IN SUBSTANCE THAT INDIVIDUALS WITH SPINAL CORD INJURIES CAN SUSTAIN BURNS EVEN WHEN THE SEAT HEATER IS USED AT LOW TEMPERATURES WHEN USED FOR AN EXTENDED PERIOD OF TIME. THIS OWNERS' MANUAL WARNING WAS OBVIOUSLY NOT READ BY MY CLIENT WHEN SHE ENTERED THE RENT-A-CAR. A SEAT THAT CAN BURN SOMEONE IS NOT ACCEPTABLE UNDER ANY CIRCUMSTANCES. IN ADDITION, A WARNING SHOULD BE POSTED INSIDE THE VEHICLE IN PLAIN VIEW SINCE CAR RENTERS WON'T READ THE OWNER'S MANUAL. THE CAR SEAT HEATER SHOULD BE RECALLED BEFORE MORE INJURIES OCCUR. IRA M. MAURER, ESQ. THE MAURER LAW FIRM, PLLC 300 WESTAGE BUSINESS CENTER DRIVE, SUITE 360 FISHKILL, NY 12524. 845-896-5295. *TR