2024 Genesis GV70 Powertrain & Transmission Problems

While driving an audible pop from the rear of the vehicle was heard. Upon hearing the pop the vehicle warning lights came on and a sudden loss of power reducing my maximum speed to 20 mile per hour. The electrical system failure warning came up on the screen and the car would not accelerate to over 20 miles per hour. The dealer stated it was a failed ICCU and fuse. This has been at the dealer for over 10 days without a return window provided. The car has 15,802 miles on it.

I was entering a highway when my vehicle lost the ability to accelerate. Complete loss of acceleration, audible and visual notifications on my dashboard that were difficult to read as I was dealing with a dangerous situation. I was fortunate that there was a pull out immediately ahead and no traffic that allowed me to quickly get to safety. Had I been further up the highway or on a freeway, my life and that of drivers around me would have been in imminent danger as this was sudden and unexpected. After I pulled out, my vehicle dashboard contained a message that read: Stop vehicle and check power supply. My vehicle's app presents two "Attention Needed" notifications: 1) CHASSIS DTC C160C87 and 2) CHASSIS DTC P1A9096. My vehicle is only 2 years old and had all recommended recalls and maintenance checked prior to this event.

I moved to Reno, NV where I need to merge onto route 80 everyday. During several attempts to merge onto 80, my Genesis GV70 stopped accelerating at 42 MPH, roughly 5000 RPMs and I was almost rear ended on two occasions because of the 'stalling' of the vehicle. An 18 wheel truck almost hit me because I couldn't accelerate past 42 MPH. Luckily, I was able to pull off the road. There was no warning light or check engine light on the dashboard. This was not a one time issue. Everytime I tried to merge at high speeds the car would not respond. I've attached a video that shows the issue. Genesis towed my car to a dealer in Mountain View CA. I did notice that I was leaking radiator fluid in the days prior to my incidents but when I checked the overflow tank, it was full. Again, there were no check engine lights on the dash. The Mountain View Genesis service manager replicated the issue and discovered that a small rock had come through the bottom grill and damaged the intercooler radiator. He unequivocally stated that "it's a design flaw in the lower grill. The grill has such a wide opening that foreign objects can enter through the lower grill." He went on to say that the intercooler radiator sits below the regular radiator and is made of a softer metal than the regular radiator which makes is more susceptible to damage. He also said that another Genesis GV70 came into his shop the same day with the exact same issue. The cost of the repair was $2,200 dollars to replace the intercooler radiator. (the intercooler was on backorder which may be demand) I opened a case with Genesis and they say that the repair is not covered under a warranty. The Genesis owners forum has numerous complaints of 'lack of acceleration' issues. Someone polled owners and 28 people responded that they experienced a similar lack of acceleration dangerous situation. Video of problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Genesis GV70. The contact stated that while driving at 20 MPH, the vehicle's gear shifter independently shifted from drive(D) to neutral(N). A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the gear shift selector switch needed to be replaced. The gear shift selector switch was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,500.

I moved my Genesis GV-70 to my home in Reno, NV. My complaint is in regard to my car becoming very dangerous! I'm giving you my move to Reno because its relevant to this complaint. I didn't need quick acceleration while I was living in Florida. In Reno, I have to merge onto Route 80 everywhere that I go. Acceleration during a merger is extremely important here in Reno. So what I've experienced in Reno is a VERY DANGEROUS situation with my Genesis. My GV-70 stops accelerating around 40MPH, or roughly 5,000 RPM. The transmission stalls out and the car revs at 5000 but does not respond. I've almost been rear ended by tractor trailers and other vehicles because of this dangerous situation. I have since found out that my recall for a ECM Software Update-P030X Misfire problem is the acceleration issue that I've described. Here is my complaint: My car should not be allowed to be driven in this current condition. Genesis has understated the severity of this issue dramatically and certainly the language in their recall letter didn't reference not being able to accelerate past 40 MPH/5,000 RPM. I didn't experience this issue while driving mostly local roads in Fort Myers Florida, but here in Reno, this car and it's condition is DANGEROUS! It has caused near misses with very catastrophic consequences. I am driving my car to Rocklin California (2 hours away) next week for service which includes the Misfire problem as well as other service issues. The Misfire recall should taken my car off the road, Genesis did not address the severity and dangerous possibilities of this issue.

The car has been shaking between 65-75mph and sometimes around 40-50mph since 9/7/2024. Car has been at the dealer service center 7 times, more then 30 days to attempt to resolve the issue, but nothing has worked. The last service visit they replaced the front axle. the car still shakes. I'm nervous something is going to fly off or a bolt is going to come loose from the shaking. I don't feel safe driving the car, but i don't have money to purchase another car. Genesis is aware of this safety issue and refuses to take action. I have a letter stating they were going to buy the car back by 12/15/2025, but they changed there mind. I guess they want people to drive unsafe cars. Don't buy a Genesis, Hyundai, or Kia. They don't stand by there word or seem to care if it affects there bank account.