2013 GMC Acadia Complaint Log

WHILE DRIVING THE CAR IT LOST POWER, ALL THE DASH LIGHT WENT OFF, THEN THE POWER STEERING SHUT DOWN, WHILE DRIVING 45 MILES AN HR. ONCE ABLE TO PULL OVER, THE CAR SHUT DOWN AND COULD NOT START BACK UP. THE KEY WOULD NOT COME OUT OF IGNITION. HAD IT TOWED TO THE LOCAL DEALER THE CAR WAS BOUGHT FROM. THEY REPORTED IT WAS THE ENGINE CONTROL MODULE WHICH THEY REPLACED BUT THE CAR STILL WILL NOT TURN ON. NOW THE SAY IT IS AN ELECTRICAL SHORT AND CAN'T FIND IT.. THIS CAR IS DANGEROUS TO DRIVE AS THIS IS THE SECOND TIME THIS HAS HAPPENED AND WE FEEL THAT THEY ARE JUST GIVING US THE RUN AROUND. THIS CAR HAS BEEN IN THE SHOP MULTIPLE TIMES AND NEVER FIXED PROPERLY

SEE ATTACHED THE CONSUMER STATED THE AIRBAG LIGHT WOULD TURN ON AND OF. THE AIRBAGS HAVE BEEN REPAIRED, BUT CONTIUED TO FAIL. *JS

WHILE DRIVING AT VARYING SPEEDS, VEHICLE'S TRACTION CONTROL POWERS OFF. AS A RESULT, THE CAR LOOSES ALL POWER, STEERING WHEEL LOCKS, AND I AM UNABLE TO STEER OR BREAK. ONCE THE CAR POWERS DOWN OR IS TURNED OFF, IT WILL RESTART. USUALLY THE ENGINE LIGHT INDICATOR WILL TURN ON. IT HAS POWERED DOWN AT IT'S PEAK FREQUENCY THREE TIMES WITHIN 10 MILES. THE ISSUE IS TOTALLY UNPREDICTABLE AND HAS HAPPENED OVER 8 TIMES TOTAL, INCLUDING ON THE HIGHWAY TRAVELING 65-70 MILES PER HOUR AND ON A NEIGHBORHOOD STREET GOING AS SLOW AS 20 MILES PER HOUR. IT HAS BEEN TAKEN TO THE GMC DEALERSHIP WHERE IT WAS PURCHASED FOR REPAIRS 4 TIMES, BEGINNING IN APRIL 2017. IT IS CURRENTLY THERE NOW (THE 4TH TIME, WAS TOWED TODAY 6/19/17;). IT IS UNSAFE TO DRIVE AS THERE IS NO WAY OF KNOWING WHEN OR WHERE THE CAR WILL LOOSE POWER. THERE IS VERY LITTLE TIME TO DO ANYTHING WHEN THE WARNING SOUND/MESSAGE APPEARS. LITERALLY, YOU MUST PRAY THAT NO ONE HITS YOU AND THAT YOU CAN COAST TO A SAFE PART OF THE ROAD (E.G., SHOULDER). THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OR REPAIR THE VEHICLE PROPERLY. I WORK IN A CITY (ATLANTA, GA) WHERE A CAR IS NECESSARY GIVEN THE DISTANCE I DRIVE FROM HOME TO WORK EVERYDAY. I HAVE LOST VALUABLE WORK HOURS AND PEACE OF MIND WITH THIS CAR. I JUST WANT MY FAMILY TO BE SAFE WHEN DRIVING. I HAVE ALSO CALLED THE CORPORATE GMC OFFICE AND OPENED A CASE.

THE SERVICE DEPARTMENT FAILED TO PROPERLY REPAIR MY VEHICLE AND POSSIBLY SOLD MY VEHICLE TO ME WITH PRIOR KNOWLEDGE OF FAULTY "BATTERY CHARGING SYSTEM". I WAS TOLD I JUST NEEDED A NEW BATTERY (WHICH WAS REPLACED TWICE WITHIN THE SAME WEEK). THIS PROCESS BEGAN ON 11/12/2016. I RECEIVED THE SAME ERROR ON MY DASH (BATTERY CHARGING SYSTEM NEEDS SERVICING) AND MY BATTERY HAD TO BE JUMPED JUST LIKE BEFORE ON 4/12/2017. I CONTACTED ONSTAR AND MADE AN APPT.WITH THE SERVICE DEPARTMENT AT MCCARTHY MORSE CHEVROLET FOR THE NEXT MORNING (4/13/2017). HOWEVER I DIDN'T MAKE IT BECAUSE MY CAR WENT UP IN FLAMES IN MY GARAGE ABOUT 15MINS. AFTER ME AND MY CHILDREN GOT OUT OF IT!!!! OTHER ISSUES THAT WERE ADDRESSED DURING THIS 6MO. TIME FRAME INCLUDED: A/C REPLACEMENT, HEAD GASKETS AND HEAD BOLTS REPLACEMENT, TIMING CHAIN AND CAM SHAFT ACTUATORS REPLACEMENT, AND FLYWHEEL REPLACEMENT. I FEEL LIKE THE SERVICES DEPARTMENT HAD PRIOR KNOWLEDGE OF THESE ISSUES AND DIDN'T CORRECT THEM BEFORE EITHER.

CAR WILL NOT SHIFT TILL IT HITS 3500 RPMS, AND 5000 RPMS IF U TRY TO GET UP TO SPEED QUICKLY. SOUNDS LIKE IT'S WHINING LIKE A 4 CYLINDER BUT IT'S A 3.6 V6

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF BLEW OUT AND SHATTERED GLASS PIECES BLEW OUT OF THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. BOTH THE DEALER AND INSURANCE COMPANY STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED TO 40 MPH AND THE TRACTION CONTROL, STABILITY CONTROL, AND ENGINE REDUCED POWER WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE ENGINE FAILED AND THE VEHICLE WAS TOWED TO THE DEALER (JACK MAXTON CHEVROLET EAST DUBLIN ROAD COLUMBUS, OHIO, 43229, 614-681-0129) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED DUE TO THE THROTTLE BODY. THE COMPOSITION SENSOR WAS REPROGRAMMED AND THE THROTTLE BODY WAS REPLACED. THE FAILURE WAS NOT CORRECTED AND RECURRED AFTER THREE MONTHS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR DIAGNOSTIC TESTING AND A FAILURE CODE WAS PRODUCED AT THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

ON MULTIPLE OCCASIONS NOW, MY CAR HAS FLASHED "TRACTION CONTROL OFF", "ENGINE POWER IS REDUCED", "SERVICE TRACTION CONTROL", "SERVICE STABILITRAK" WHILE IN MOTION AT VARIOUS SPEEDS AND HAS OCCURRED MOST RECENTLY JUST PRIOR TO A CURVE THAT CAUSED ME TO DRIVE INTO THE OPPOSITE LANE BECAUSE THE ENGINE SHUTS DOWN CAUSING NO CONTROL IN THE STEERING WHEN THESE LIGHTS COME ON. WHEN THE CAR IS AT A COMPLETE STOP, IT IS THEN PUT INTO PARK AND THE KEY IS TURNED TO THE OFF POSITION AND HAS HAD NO CONSISTENCY OF IF IT WILL RESTART OR NOT. IF THE TRACTION CONTROL SYMBOL IS STILL ON THE DISPLAY, IT WILL NOT RESTART. IT HAS BEEN INTO THE GM DEALER IT WAS PURCHASED FROM WITH SCHEDULED EVALUATION OF THE PROBLEM AND THEY STATE THERE IS NOT A PROBLEM WITH THE VEHICLE AND NO CODES STORED IN THE SYSTEM FOR THEM TO EVALUATE THIS PROBLEM. THE MALFUNCTION INDICATOR LAMP SYMBOL WILL STAY ON OR GO OFF ON ITS OWN AT NO SPECIFIC RATE. THIS IS A HUGE SAFETY CONCERN THAT HAS CAUSED MY VEHICLE TO STOP UNEXPECTEDLY WHILE DRIVING 55MPH DOWN A STATE ROUTE AND LIMITS STEERING ABILITY WHEN THIS FAILURE OCCURS CAUSING MY VEHICLE TO GO INTO THE OPOSITE LANE ON THE ROAD. I DID RECORD THE DASH INDICATOR LIGHTS AFTER THE VEHICE WAS AT A COMPLETE STOP PARTIALLY ON THE ROAD WHILE STILL IN DRIVE FOR THE DEALERSHIP SERVICE DEPARTMENT TO VIEW THESE ON THE DISPLAY AND I ALSO HAVE THE COPY OF THE SERVICE DEPARTMENT PAPER THAT DESCRIBES THERE WERE NO REPAIRS COMPLETED DUE TO NO FAILURE DURING SCHEDULED APPOINTMENT ON 2/9/17. THE MALFUNCTION INDICATOR LAMP (CHECK ENGINE LIGHT) WAS STILL ON THE DISPLAY WHEN VEHICLE DROPPED OFF IN THE EVENING BEFORE THE SCHEDULED SERVICE. UPON PICKUP ON 2/11/17 THERE WERE NO INDICATOR LIGHTS ON THE DISPLAY. I AM UNABLE TO PUT THE MPH OR ESTIMATED MILES IN THE ALLOTED SPACE ON LAST INCIDENT ON 2/15/17 SO AM ADDING HERE; I WAS DRIVING ABOUT 35MPH AND THERE WAS ABOUT 98,170 MILES.

WHILE ON A HIGHWAY USING THE INTELLILINK NAVIGATION SYSTEM SUDDENLY THE ICONS FROM ANOTHER SCREEN, THE RADIO CONTROLS APPEARED OVER THE TOP OF THE NAVIGATION MAP. I COULDN'T SEE THE MAP ANYMORE AND DIDN'T KNOW WHEN OR WHERE TO TURN. NOTHING I DID FIXED IT EXCEPT TO PULL OVER ON THE SIDE OF THE ROAD AND TURN OFF THE CAR AND TURN IT BACK ON AGAIN. THIS IS VERY DANGEROUS BECAUSE ONE MIGHT TURN ON A ONE WAY ROAD OR IN TO A CRIME RIDDEN NEIGHBORHOOD.

FRONT HEADLAMP COLLECTS WATER. LIGHT IS DISTORTED AND BLURRY TO ONCOMING TRAFFIC. BOUGHT CAR DURING A DRY SPELL FROM DEALER. AFTER A DAY OF RAIN HEADLAMP POOLS WATER AND CONDENSATION AND HASN'T BEEN DRY SINCE (6 WEEKS). DEALER WILL NOT REPLACE AND SAYS THIS IS NORMAL...IF NORMAL WHY DOESN'T THE OTHER SIDE HAVE SAME PROBLEM? A $1100. 00 FIX!

RIGHT HEADLIGHT HARNESS SHORTED OUT, NEEDS REPLACEMENT

GMC ACADIA SLT 2013, THIS CAR HAD PROBLEM WITH TRANSMISSION. AFTER THE DEALER CHANGE SOME PARTS INSIDE TRANSMISSION, THE CAR HAS NOT STOP LEAKING. I TOOK THE CAR BACK TO DEALER SEVERAL TIMES, MAYBE 4 TIMES TO STOP THE LEAKING. THEY HAVE NOT BE ABLE TO FIX IT. BY NOW, I DO NOT HAVE IDEA WHAT TO DO.

SHORTLY AFTER I PURCHASED MY ACADIA 2 YEARS AGO MY POWER STEERING PUMP STARTED WHINING. WHEN THE BELT OR PUMP GETS WET THE POWER STEERING ITSELF GOES OUT UNEXPECTEDLY FOR A FEW SECONDS. I HAVE HAD THE SYSTEM FLUSHED THINKING MAYBE JUST AIR BUBBLES... IT WOULD BE GOOD FOR 2-3 DAYS AND RIGHT BACK TO ITS SAME ROUTINE AGAIN! ITS IRRITATING READING EVERYONE ELSE COMPLAINTS WITH THEIR 13' ACADIA POWER STEERING ISSUES AND GM HAS STILL NOT DONE ANYTHING ABOUT IT.

I HAVE BEEN HAVING ELECTRICAL OR RADIO PROBLEMS SINCE 2016 FINALLY IN 2017 THEY REPLACED THE RADIO THEY STATED THE RADIO WAS THE ISSUE. BECAUSE MY RADIO FREEZES AND TURNS OFF AND ON.EVERY SECOND MONTHS LATER IT STARTED DOING IT. I AM A NURSE I AM A BUSY MOM TOO. TOOK IT BACK TO DEALER AND THEY DID RESET, UPDATE AND THE RADIO WAS FINE. MONTHS LATER THERE I GO HAVING SAME ISSUE AND NOW NO WARRANTY FOR RADIO. NOW THEY ARE SAYING THAT THEY CANT REPLACE WITH WARRANTY BECAUSE IS NOT COVERED. WOW IS INSANE, DEALER DOES NOT WANT TO TAKE PART IN THIS ISSUE. I HAVE SEEN A LOT OF PEOPLE COMMENTS WITH SAME PROBLEMS WITH RADIO OF THIS MODEL TOO. I NEED A SOLUTION TO GET MY RADIO FIX. I HAVE HAD TO GO TO THE DEALER AND LITERALY TELL THEM WHAT IS WRONG WITH MY CAR IN ORDER FOR THEM TO FIX.

VEHICLE HAS APPROX 60K MILES, BLIND SPOT SENSOR STOPPED WORKING SUDDENLY. THIS IS A HAZARD AS THE DRIVER COMES TO DEPEND ON THIS INDICATOR AND IT GOES OUT SUDDENLY WITH THE LOCATION OF THE SENSOR UNDER THE WHEEL WELL/BUMPER. RESULTING COST TO REPAIR WAS OVER $600 (FOR PASSENGER SIDE) AT THE DEALERSHIP. AND I WAS TOLD IT WAS LIKELY THAT THE DRIVER SIDE WOULD GO OUT NEXT YEAR. THE DESIGN & WHERE THIS SENSOR IS PLACED IS PARTICULARLY PROBLEMATIC FOR LOW TEMP STATES AS THE SENSOR IS PLASTIC, GETS WATER IN IT AND FREEZES AND BURSTS OPEN THE PLASTIC CONTAINER. THIS IS PARTICULARLY CONCERNING WHEN IT GOES OUT WHILE DRIVING - THE DRIVER COMES TO DEPEND ON THE SENSOR LIGHTING UP THE MIRROR WHEN SOMEONE IS IN YOUR BLIND SPOT AND THIS SUV HAS A PARTICULARLY LARGE AREA WHERE CARS CAN NOT BE SEEN. THIS IS A HAZARD AND SHOULD BE RECALLED DUE TO THE DESIGN OF THIS. AS CONSUMERS, WE SHOULD NOT BEAR THE COST OF THIS REPAIR DUE TO A HORRIBLE DESIGN. I HAVE THE ACTUAL MODULE THAT WAS REPLACED OR CAN PROVIDE PICTURES UPON REQUEST. I CAN ALSO SUPPLY A COPY OF THE REPAIR BILL IF SOMEONE WANTS TO REIMBURSE ME THE COST OF THIS REPAIR.

I WAS DRIVING 50 MPH ON A VERY BUSY CITY HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE A TRUCK PUTTING ON AIR BRAKES BUT NO TRUCKS AROUND ME, I FELT SHUDDERING UNDER MY FOOT. SUDDENLY "SERVICE CHARGING SYSTEM" OR SOMETHING LIKE THAT FLASHED ON MY DASH AND I LOST POWER STEERING, ACCELERATION, EVERYTHING. I WAS ABLE TO PULL HARD ON THE WHEEL TO GET INTO THE RIGHT LANE FROM THE CENTER LANE, THERE WAS NO SHOULDER TO PULL OFF ON. BRAKE WAS HARD TO DEPRESS, IT FELT LIKE IT WAS ALL THE WAY TO THE FLOOR. I HAD POWER FROM THE BATTERY, IT WAS SITTING AT 12 VOLTS. I TURNED THE VEHICLE OFF AND RESTARTED, I COULDN'T HEAR IF THE ENGINE WAS RUNNING AS THE CARS GOING PAST WERE SO LOUD, BUT THE RADIO WAS ON AND DASH LIT UP LIKE IT HAD STARTED BUT IT WOULD NOT MOVE. CALLED MY INSURANCE AND THEY SENT A TOW TRUCK. WHILE TURNED OFF ON THE TOW TRUCK, THE OUTER RIM OF THE HEAD LIGHTS AND THE MAIN HEADLIGHTS SUDDENLY ILLUMINATED AND ABOUT 5 MINUTES LATER THEY WENT OFF. DEALER WAS ABLE TO START IT, BUT NOT MOVE IT. I DROPPED IT ON THURSDAY, BY FRIDAY THEY STILL DIDN'T HAVE AN ANSWER AND I HAVE TO WAIT TILL MONDAY. I HAD ONE OF MY CHILDREN WITH ME WHEN THIS ALL HAPPENED. IT WAS VERY SCARY. THERE ARE JUST OVER 36,000 MILES ON MY ACADIA. MY HUSBAND ALSO NOTED THAT THE DAY BEFORE WHEN HE TRIED TO START IT, IT DIDN'T START RIGHT AWAY, IT PAUSED, HE LEFT OFF THE KEY AND ABOUT A SECOND LATER IT FINALLY STARTED.

ALL WHEEL DRIVE TURNED OFF WHILE DRIVING UP STRAIGHT UP A HILL WITH 2-3 FEET OF SNOW. COULD NOT GET THE CAR TO MOVE IN ANY GEAR EXCEPT REVERSE. IF THERE HAD BEEN UPHILL TRAFFIC, I WOULD HAVE BEEN REAR ENDED BECAUSE IT STOPPED MOVING.

MASSIVE AIR BAG FAILURE, NOTICE THAT ALL AIR BAGS ARE NOT FUNCTIONING. TWO FRIENDS THAT HAVE SAME VEHICLE HAVE SAME FAILURE. TOLD THAT PASSENGER WEIGHT SENSOR OR WIRING FAILURE WILL CAUSE MASSIVE FAILURE OF AIR BAGS. THIS SEAMS TO BE A SAFETY PROBLEM AND NEEDS TO BE ADDRESSED., 2 OUT OF 3 HAVING THE SAME FAILURE SEEMS EXCESSIVE AND OF NATIONAL CONCERN. PLEASE ADDRESS THIS AND LET ME KNOW I DON'T WANT MY DAUGHTER DRIVING WITHOUT PROPER AIR BAGS, TOLD COST MAY BE IN EXCESS OF $1100.00 AND THE CAR HAS APPROXIMATELY 74,000 MILES. 2ND ITEM: REAR ELECTRIC HATCH ON CLOSING HAS A LOUD CLUNK JUST BEFORE CLOSING, LAST 2 INCHES LIKE SOMETHING IS BINDING OR ABOUT TO BREAK. THIS IS A LOWER PRIORITY UNLESS IT IS POSSIBLE FOR THE HATCH TO OPEN GOING DOWN THE HIGHWAY . THE OTHER ACADIA TESTED DID NOT HAVE THE HARD CLUNK [METAL TO METAL SOUND] ON CLOSING, THIS HAS EXISTED ALMOST FROM HER NEW PURCHASE OF THE ACADIA, DEALER TOLD US NOTHING TO BE CONCERNED ABOUT THEY HAD SEEN IT BEFORE. THANK YOU FOR MAKING IT EFFECTIVE TO MAKE A SAFETY REPORT. *TR

I HAVE REPLACED A SENSOR IN MY REAR BUMPER TWICE NOW. THE SECOND TIME GMC ALSO HAD TO INSTALL A NEW "WATERPROOF HARNESS" TO KEEP WATER FROM SATURATING THE SENSOR. THE SENSOR IS DIRECTLY RELATED TO THE BLIND-SPOT MONITOR SYSTEM. WHEN THE SENSORS BECOME SATURATED, THE SYSTEM NO LONGER WORKS. AFTER HABITUALLY RELYING ON THIS SYSTEM, IT BECOMES A DANGER WHEN YOU DO NOT REALIZE THAT IT IS NOT WORKING WHEN CHANGING LANES OR MERGING INTO TRAFFIC. THE ORIGINAL HARNESS SHOULD BE RECALLED AND REPLACED IN ALL VEHICLES USING IT.

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE FAULTY ELECTRICAL SYSTEM. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

I AM NOT RECEIVING COOPERATION FROM SOUTHTOWN MOTORS GMC DEALERSHIP AT 695 HIGHWAY 34 E, NEWNAN, GA 30265 IN REFERENCE TO GETTING MY RECALL FIXED. MY RECALL NOTICES 10085 AND 14187 REQUIRE IMMEDIATE ATTENTION AND SHOULD NOT BE DRIVEN WITHOUT BEING FIXED. I AM CURRENTLY IN A LEASE WITH ALLY THAT REQUIRES 18 MORE MONTHS LEASE PAYMENTS. I WOULD LIKE TO ELIMINATE MY LEASE AND RETURN THIS VEHICLE AS I DO NOT FEEL SAFE HAVING MY WIFE, MY INFANT, MY 3 YEAR OLD, AND MY 10 YEAR OLD RIDING IN THIS PARTICULAR VEHICLE. I CONTACTED ALLY AND THEY STATED I WOULD NEED TO PAY ALMOST $7000 TO BREAK THE LEASE OF MY UNSAFE GMC ACADIA. THIS IS RIDICULOUS. I CANNOT GET IT FIXED NOR GET A DIFFERENT VEHICLE WITHOUT PENALTY. THERE HAVE BEEN 13 KNOWN FATALITIES IN REGARDS TO THESE RECALLS AND GMC IS REMAINING QUIET. WHAT ELSE ARE THEY REMAINING SILENT ABOUT. I WANT OUT OF THIS LEASE IMMEDIATELY AND REQUIRE SOME COMPLIANCE FROM SOMEONE. THIS VEHICLE IS NOT SAFE AND I NEED YOUR HELP. *TR

2013 GMC ACADIA. CONSUMER WRITES IN REGARDS TO HEADLIGHT PROBLEMS. *SMD THE CONSUMER STATED WHEN HE SWITCHED THE HEADLIGHTS FROM HIGH BEAM TO LOW BEAM, HE WAS ONLY ABLE TO SEE THE LOW PART OF THE ROAD, AND NOTHING BEYOND ONCOMING TRAFFIC. LOW BEAM HAS A BLOCK WALL IT DOES NOT EXTEN OUT TO SEE BEYOND WHEN YOU GO IN A DIP IN ROAD YOU CAN NOT SEE WHATS OUT IN FRONT OF YOU THIS IS A SAFETY IF A PERSON WALKING ALONG THE ROAD YOU WILL NEVER SEE THEM . THIS DOES NEED TO BE CORRECTED. RON WALOCHIK MECHANIC & AUTOBODY I OWN A 2013 GMC ACADIA THAT'S WHY I AM REPORTING THIS. *TR

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE APPROACHING A STOP SIGN, THE VEHICLE MADE AN ABNORMAL FLUTTERING SOUND NEAR THE FRONT END. THE NOISE WAS HEARD DAILY FOR SIX MONTHS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

AFTER I RETURNED HOME FROM A SHORT 5 MILE DRIVE IN THE EVENING ON 11/19/13, I SHUT OFF MY 6 MONTH OLD CAR IN THE DRIVEWAY AND SMOKE BEGAN POURING OUT OF THE HOOD AND SPARKS AND FIRE WERE COMING OUT BELOW THE ENGINE. I CALLED 911 AND BY THE TIME THEY ARRIVED ABOUT 5 MINUTES LATER IT WAS A FULL BLOWN, ROARING FIRE AND THE ENTIRE FRONT END WAS CONSUMED. MY DRIVEWAY SUFFERED BURN DAMAGE AS WELL. THANKFULLY NOBODY WAS HURT. GMC HAS BEEN AWFUL TO DEAL WITH. THEY HAVE NOT REPLACED MY VEHICLE, NOT REPAIRED MY DRIVEWAY AND HAVE STOPPED RETURNING MY CALLS. THE FIRE INSPECTOR SAID IT WAS THEIR FAULT AND THINKS IT STEMMED FROM THE HEATING ELEMENT THAT HEATS THE WINDSHIELD FLUID. THEY ARE STILL DOING MORE TESTING TO GET THE FINAL RESULTS THOUGH. I FEEL HELPLESS AND TOTALLY IGNORED BY GMC. I HAVE TRIED EVERYTHING TO GET THROUGH TO THEM AND SIMPLY TO GET MY CAR REPLACED AND MY DRIVEWAY REPAIRED BECAUSE OF THE FAULTY PRODUCT THEY SOLD ME. THEIR CUSTOMER SERVICE IS TERRIBLE AND I WILL NOW NEVER PURCHASE ANOTHER CAR FROM THEM AND WILL SPEND AS MUCH TIME AS I HAVE SHARING THIS INCIDENT WITH OTHERS CONSIDERING PURCHASING ONE OF THEIR VEHICLES. I HAVE A VIDEO OF THE WHOLE THING I AM HAPPY TO SHARE.

TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE FRONT TIRES SPUN WITHOUT THE VEHICLE MOVING. THE ENGINE STABILITY AND TRACTION LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT NOTICED SMOKE EMITTING FROM THE ENGINE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.

WHILE DROPPING OFF SOME KINDERGARTENERS AFTER A PLAYDATE, I WAS PARKED IN MY FRIENDS DRIVEWAY AND LEFT 2 CHILDREN IN THE CAR WITH THE DOORS CLOSED. AS I STOOD THERE WITH MY FRIEND NEXT TO THE CAR, I NOTICED FLAMES SHOOTING OUT THE FRONT LEFT PASSENGER TIRE. WE GOT THE KIDS OUT, THE CAR WAS FILLING WITH THICK SMOKE, AND TURNED OFF THE IGNITION. WE CALLED 911 AND THE FIRE DEPARTMENT ARRIVED WITHIN 4 MINUTES AND WERE ABLE TO PUT THE FIRE OUT AND DISABLE THE BATTERY. GM HAD THE CAR PICKED UP AND DROPPED US A BRAND NEW 2014 ACADIA A FEW WEEKS LATER AT NO CHARGE. WE WERE TOLD IT WAS AN ELECTRICAL PROBLEM WITH THE WINDSHIELD WIPERS BUT I WANTED TO BE SURE THIS INCIDENT WAS REPORTED SINCE NO ONE ASKED FOR A FORMAL REPORT. I JUST WANT TO BE SURE THIS DOESNT OCCUR TO ANY OTHER FAMILIES THAT MAY HAVE WORSE CONSEQUENCES. *TR

TL* THE CONTACT OWNS A 2013 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE LIGHTS ON THE INSTRUMENT PANEL FLASHED AND THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

SERVICE SIDE DETECTION SENSORS . SENSORS FAILED 3 TIMES.SENSORS FILL WITH WATER FREEZE AND SHORT OUT. CABLE HARNESS ALSO HAD TO BE REPLACED BECAUSE IT MELTED.

I HAVE NEVER HAD TO REPLACE BULBS IN THE HEADLIGHTS IN A VEHICLE I HAVE OWNED. THE HEADLIGHTS IN THIS VEHICLE WERE GOOD ABOUT 2 YEARS. BUT, SINCE THEN I HAVE HAD TO REPLACE BOTH BULBS IN THE HEADLIGHTS EVERY YEAR. AND, I HAVE TO HAVE THE A/C SYSTEM WORKED ON EVERY YEAR AS WELL BEGINNING 3 MONTHS AFTER I PURCHASED IT. PURCHASING THIS VEHICLE IS THE WORST DECISION I HAVE EVER MADE IN MY LIFE. I AM CONSTANTLY HAVING SOMETHING BREAK. HEADLIGHTS, WHEEL BEARINGS, MOTOR MOUNT, MULTIPLE ISSUES WITH A/C, TRANSMISSION.

2013 GMC ACADIA. CONSUMER WRITES IN REGARDS TO HEADLIGHT PROBLEMS. *SMD THE CONSUMER STATED WHEN HE SWITCHED THE HEADLIGHTS FROM HIGH BEAM TO LOW BEAM, HE WAS ONLY ABLE TO SEE THE LOW PART OF THE ROAD, AND NOTHING BEYOND ONCOMING TRAFFIC.

POOR OUTGOING CALL QUALITY WHEN USING HANDSFREE BLUETOOTH MICROPHONE CONNECTION. WHEN USING THE BUILT-IN BLUETOOTH CONNECTION TO MAKE PHONE CALLS, THE PERSON ON THE OTHER END OF THE CALL CAN NOT CLEARLY UNDERSTAND WHAT THE PERSON IS SAYING. CALL QUALITY IS MUFFLED WITH SIGNIFICANT BACKGROUND NOISE. THIS IS A SAFETY ISSUE. *TR

MY VEHICLE HAS COMPLETELY SHUT OFF 4 TIMES IN THE PAST 2 YEARS WHILE DRIVING, THANK GOD THERE WAS NO ACCIDENT. ALSO MY POWER DOOR LOCKS HAVE LOCKED AND UNLOCKED REPEATEDLY BY THEMSELVES WITHOUT PRESSING ANY BUTTON IN VEHICLE OR KEY FOB. THE LOCKS WILL GO UP AND DOWN UNTIL I SHUT THE CAR OFF AND THEN RESTART. THE LOCKS HAS HAPPENED 6 TIMES. ALSO, MY ELECTRIC POWER STEERING GEAR(RACK) NEEDED TO BE REPLACED AT 30000 MILES. THERE WERE 2 RECALLS ONE FOR AIRBAGS AND ONE FOR SEATBELTS. THIS VEHICLE IS UNSAFE AND FRANKLY DANGEROUS, THANK GOD IT NEVER SHUT OFF ON A HIGHWAY. I HAVE BROUGHT IT TO TWO DIFFERENT GMC DEALER SERVICE CENTERS AND THEY CAN NOT DIAGNOSE OR RECREATE THE PROBLEM WHICH MEANS THEY CANNOT FIX THESE PROBLEMS. I DON'T KNOW IF THIS IS ISOLATED TO JUST MY VEHICLE OR THIS IS A PROBLEM RELATED TO THIS PARTICULAR MODEL AND YEAR CAR. I DO NOT FEEL SAFE DRIVING THIS CAR, PLEASE HELP US. THANK YOU. *TR