NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 GMC Acadia. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Steering column came out while driving
The contact owns a 2014 GMC Acadia. The contact stated while starting the vehicle the radio was inoperable and the air bag sensor would chime as if a passenger was seated in the passenger’s seat and not using the seat belt. Additionally, the power locks were inoperable, and the yellow lights for the blind side detection system were illuminated and remained illuminated. The contact also stated that the heater and A/C functioned sporadically. Additionally, the vehicle was difficult to start and would require several attempts before starting. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.
Since I have owned this vehicle, my blind spot alert system has failed 3 times. In every occurrence, the warning lights in the mirror have been stuck in the "on" position. It has occurred at approximately 60k miles, 100k miles, and now 150k miles. In each occurrence, it was a defective sensor module due to the location of the module that allows water to get into the box. The blind spot light stays on constantly and no longer detects vehicle located in the blind spot of the vehicle. In every case, the cost of the repair was over $800 to replace the box.
Blind spot monitor module corrosion, second replacement in three years. Warning lamps on and side mirror alert lights remain on at all times causing a distraction at night.
For the second time, my blind spot alert system has quit working. The first time it happened, my vehicle was slightly out of warranty and it required a replacement of a part that cost over $800. The replacement worked fine for several years but has recently stopped working again.
The contact owns a 2014 GMC Acadia. The contact stated while walking to the vehicle to start the vehicle, she became aware that the hatch back was up, and all the doors were unlocked. There was no warning light illuminated. The contact stated that the failure was intermittent. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 126,000.
I noticed headlights not working low or high beam. LED lights around head lights worked and fog lights but no headlights. I normally keep it on auto, but I tried all positions and none of them worked.
The contact owned a 2014 GMC Acadia. The contact stated while her daughter was driving 35 MPH, a vehicle behind her had passed her vehicle and cut in front of her vehicle, and slowed. The contact stated that the daughter was driving into the sun on the road and was unable to see that the vehicle had cut in front of her and had slowed, the daughter crashed into the passenger side of the other vehicle with her front end. The contact stated that her daughter's vehicle had extensive damage to the front end and was not drivable. The contact stated that her daughter's head and face hit the steering wheel from the impact. The front air drivers air bag had not been deployed. The contact stated that her daughter's mouth and front teeth had been broken and her gums lacerated. The contact stated that her daughter's father drove her to an oral surgeon. The contact stated that the police were on the scene and wrote a report. The contact's vehicle was towed to an impound lot. The contact stated that her insurance provider had declared the vehicle a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 220,000.
Head lights quit working. I had two children in the car with me and it was night time, and I could’ve collided with another car. This just happened tonight, so I have not taken it to the dealer yet or a certified mechanic. There were no warnings of any kind before this happened.
The contact owns a 2014 GMC Acadia. The contact stated that the AWD warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure with the air bags. The failure mileage for the AWD failure was approximately 175,000. Parts distribution disconnect.
Suv stalled and everything shut off and could not start ! It has happened twice and have had it in dealership and they cannot find the problem. Battery’s has been replaced but I believe its electrical!
I have been having the same issue with my car for 11 months now. My car has been in the shop more than in my possession. I have paid for repairs that did not solve the problem as well as thousands in car rental fees. When I am driving my car at over 70 MPH on the expressway the dash board lights up with a check engine light and then reads traction control turned off, service stabilitrak and the reduced engine power. The car then reduces down to just over 30 MPH right in the middle of the expressway. I've barely missed several accidents that could have killed someone. I have been in and out of the dealership as well as contacted GMC directly. This seems to be a common issue in this make and model of GMC (2014 ACADIA) and I am getting no where with any help or compensation from them. I was just quoted today for another almost $1900.00 repair that may not even solve the issue. I am still paying on this vehicle and am a front line worker who relies on this vehicle as I am a traveling Occupational Therapist. I don't think it's right that big business can just run over the little guys like this, not to mention the safety aspect and possible death can result in this issue. They have also not fixed the recall on the air bags which can lead to death as well. Please tell me there is something can be done about this.
The fuel tank gauge es do not read probably when on a fourth take when driven less then a mile it read empty
Air bag light is on constantly. Unknown if this affects the airbag in terms of deployment during an accident or if malfunction is the problem
The contact owns a 2014 GMC Acadia. The contact stated that while driving at an undetermined speed, the fuel gauge was not registering the proper amount of fuel in the vehicle. The fuel warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the electrical system. The vehicle was not repaired. The vehicle was taken to another local dealer, Reliable Buick GMC (400 Automall Dr, Roseville, CA 95661) where it was diagnosed with an electrical and fuel system failure. The vehicle was not repaired. The manufacturer was contacted and referred her to NHTSA Hotline for assistance. The contact stated the failure was related to NHTSA Campaign Number: 14V223000 (Electrical System, Fuel System, Gasoline). The approximate failure mileage was 105,294.
The contact owns a 2014 GMC Acadia. The contact stated that while his wife was driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The driver was able to restart the vehicle within 5 minutes and drove to her destination. The contact had experienced the failure twice. The contact took the vehicle to an independent mechanic and was informed that either the ignition switch or the fuse box was faulty. The mechanic stated that the fuse box was corroded. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V614000 (Electrical System) however, the VIN was not included. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 131,000.
Steering completely stopped, couldnt steer vehicle while I was driving on HWY with 6 High School Football players inside coming back from a scrimmage. All of Our safety was put at the utmost risk, as we were traveling at HWY speed of 65 and had to maneuver in between traffic to get the vehicle off the road without being hit by oncoming traffic at high speeds. We dodged several accidents during this incident. Let alone putting the lives of the 7 of us and several others on the road. Problem has been declared by a professional Auto Diagnostics Dealer in town, as my vehicle is at, diagnosis is failure of steering rack and pinion, which caused the replacement of powersteering pump, hoses, serpantine belt and reservoir replacement. So far.... The vehicle did not give any signs, signals, or any noises were heard to let us know that there was any failure issues regarding this dangerous incident.
First problem is the trunk door. About a week ago I was getting something out of my trunk and accidently hit the button and the door started to close so i tried to get away from it and somehow my arm got caught and there is absolutly NO sensor to stop the trunk from crushing my arm. Unforunately, i did have some injury to my arm from the trunk coming down and have pictures of the brusing on my arm. A sensor to stop the trunk from closing on a body part or anything for that matter needs to be better made or put in the vehicle. I took pictures of my arm days later because i was in to much pain to take them when it happened. It was not a fun injurying. Saturday night iced it, sunday had to have it elevated because it was so swollen, didnt take the picture until Wednesday when it finally had calmed down. There is bruising and swelling still on Wednesday. this happened July 9th Second problem i recently had an issue with my wiring i guess it was. Specifically it was reduced engine power message displayed and my engine stalled out on me. I was told that this is a common problem with Buick Enclaves, Chevrolet Traverses, and GMC Acadia's which is the car i have. Being that this is a common issue wouldnt this be something that would be concerned a RECALL? i dont know how recalls so im more curious about it. my car stalled out on me in the middle of traffic on July 16th
The contact owns a 2014 GMC Acadia. The contact stated that the blind spot detection module malfunctioned due to water intrusion, causing battery corrosion. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed that the blind spot detection module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 135,000.
My left rear turn signal is not working. It is GM part number 13582912. I have checked with several GM dealers who have. Confirmed there are none available. Just for the sake of it, 3 dealers have it on order but have no confirmed delivery date. Some parts stores say it’s is discontinued. There are no other aftermarket parts to substitute. This is a significant safety issue the GM needs to correct.
My air bag service light is on when a passenger sits in it. Looking at others complaints this is a normal thing for GMC 2014 Acadia. I am wondering why a recall has not been done. I just bought this car 3 months ago and they are quoting me $600, stating it is not under recall list as it is not my curtain side air bag. Looking at others complaints- they have to have it repaired many times. This should be a recall!
The contact's daughter owns a 2014 GMC Acadia. The contact stated while his daughter was driving 70 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact's daughter was able to pull into a local Pep Boys where the power steering fluid was replaced. There was no further information provided. However, the failure reoccurred while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 135,000.
Thinking it’s possibly the front passenger air bag isn’t working properly. The Air Bag light will go on and off for no apparent reason while someone is or isn’t in the seat. Makes me scared for anyone who is to sit in the front passenger seat; knowing that there’s possibly a danger issue.
I was involved in an accident on 03/31/2022 I was only passenger. Going about 35 mph hit a parked vehicle on passenger side of vehicle. Side air bags employed. But front air bags did not. I did get a concussion and left with scar from embrasion above right eyebrow from hitting steering wheel. Why did not the front air bag go out?
The contact owns a 2014 GMC Acadia. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V334000 (Air Bags); was performed; however, the failure persisted. The dealer was contacted and informed the contact that the failure was related to the front passenger's side air bag. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a complaint could not be filed. The failure mileage was unknown.
The contact owns a 2014 GMC Acadia. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the wiring in the seat was above the loophole. The vehicle was repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 105,207.
I was driving down the road 55 mph and my acadia stalled. Then stabiltrac and traction control turn off then it goes to half power. So then i have to pull over wait a few minutes and restart it. This happens everyday and im nervous to see even drive my truck and it is a safety risk as it could cause a accident. I also read on the internet that it has affected multiple years and models so im not sure why there is no recall
Gas gauge does not read accurately. We have ran out of gas one time due to this issue, resulting with us stalling in the middle of a busy street. Now that that has occurred gas is put into the tank every few days but gas gauge still only registers 1/4 of tank to “Low Range”. MULTIPLE OCCASIONS!
Twice in the past six months, the “Service Air Bag” warning light has come on. The first time, the wiring under the front passenger had to be resodered. Last week, the same warning came back on, and the wiring under both front seats had to be resodered. I feel this is a safety issue, and a design failure in this year and model car.
When I turn a corner and accelerate, the vehicle jerks as if the transmission is slipping. I called Gmc and made an complaint. My vehicle has just over 50,000 miles on it. Very concerning
Service airbag light has been on since I’ve had the car. It was not covered by warranty (even though it is important?) in order to fix it I was quoted over $1000 which is ridiculous as I only had it a month before that and traction control became a issue. Warranty covered the traction but not the airbags.
Service Airbag light is on. Diagnostic code states it’s the wiring harness under the passenger seat causing an AMP draw. Mechanic told me there is a safety recall but I’m not seeing one for this issue, however I do see a lot of other complaints for this same issue. This is a safety issue and should be addressed.
FOR A LONG TIME MY DASH HAS SAID SERVICE AIR BAG /
Vehicle went from running fine to stalled out instantly. Restarted ok and ran rough for a moment then perfectly fine again. Third time was in a busy intersection nearly causing an accident. Got it restarted and took it to service. The code reported is for the engine fuse box and the part was on backorder. That got me curious so I did a search and see this appears to be a recurring problem including a lawsuit that was dismissed for some reason this Spring. Clearly, this is a problem and a potentially very dangerous one. The more I read, the more I see this exact issue popping up across multiple GMC lines using the same configuration. This needs to be investigated before someone is involved in a major accident.
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated that while driving at 40 MPH he was crashed into by a vehicle that made a lane change. The contact stated that the other vehicle hit the passenger side of the vehicle on the passenger side front door. The contact said that the passenger door, the front passengar side fender, and the tire were damaged by the crash. The contact stated that the side air bags had deployed but had not fully inflated. The contact stated he was not hurt, however, the vehicle had to be towed to an impound lot. The contact stated that the police were on the scene and had written a report. The failure mileage was approximately 120,000. VIN tool confirms parts not yet available.
I purchased my 2014 GMC Acadia Denali July 29th, 2021. It has been back to the dealer five times, with repairs not being completed. Within weeks of purchasing it, the Service Air Bag light came on, and won't go off. The low tire light came on. The serpentine belt broke and had to be replaced, and the power steering pump started making horrendous noises and leaking fluid. I bought an expensive service contract, and of course these repairs are not covered. I also had them repair tires twice, and ended up having to replace the two front tires, after being told there was nothing wrong with them, except one had a screw. They also said that tire rotation was causing the lights to go off, and wasn't reset, and supposedly they reset it to reflect where the tires are on the vehicle in relation to the TPMS's. Well, two tires lost air constantly, and there were numerous leaks. I finally took the vehicle to a real tire store for tire replacement. The estimate for the driver's side airbag system replacement is $1400 pre-tax, and the power steering pump replacement is $1100, pre-tax. So within two months, I've had nothing but trouble; spent $380 on two new tires, and will have the cost of these repairs on top of the extra $2200 I spent on a service contract. The vehicle is beautiful, and seemingly was well-maintained, but it immediately began breaking down. I've had very limited use of it since July 29th when I bought it. (it's now October 6th, 2021). I have a meeting with the owner of the dealership tomorrow, October 7th, at the suggestion of the dealership's repair manager, as well as the salesman.
My wife was driving at highway speeds (70MPH) on the interstate in Chicago when without warning her cluster lights appeared and her vehicle lost propulsion (stalled, Stall, died). She had no warning and the area had no shoulder for her to pull off into so she had to come to a complete stop in the right lane of the highway. People are doing speeds well above 70MPH, I would hate to think of what could have happened if a person or line of vehicles could not change lanes in time; very serious injuries and possibly death for all invovled. Fortunatly, she had the sense to put the car in park (highway lane) and completed a key cycle thus restarting the vehicle and then obviously accelerating quickly to get out of harms way. As people are swirving out of her lane and honking at her. I put our VIN into the NHTSA site and see the vehicle has no outstanding recalls. Then i search just the model year and come across a recall (14V-614, GM recall number 14515) that appears to be the same issue we may have had. In the vehicle information section of the 573 it lists: Descriptive Information : 2014 GMC Acadia Production Dates : JUN 27, 2013 - SEP 26, 2013 Plugging my VIN into a VIN decoder, i see that my vehicle was built July 26, 2013; this falls within the suspect time of this recall. Why have I not been notified of this recall? Why is the NHTSA tool not show my vehicle as being affected? This could have been a very a tragic ending. I hope you (NHTSA) reach out directly to GM to figure out why my vehicle was not included in the recall. Why my wife was put in harms way.
The contact owns a 2014 GMC Acadia. The contact stated that while her son was driving 40 mph, the vehicle struck a curb and all the air bags deployed. The contact's son did not sustain any injuries. A police report was not filed. The dealer and manufacturer were not made aware of the failure. The failure mileage was 115,000.
Tail lights/brakes light/blinkers The light kit cover seals break allowing water into the light kit. Water collects and shorts out the bulbs causing a dangerous hazard when rear lights fail to work in the proper manner. I have called to several places and am being told, yes, GMC has a defect on their rear tail lights. Seals were not done very well and supply cannot keep up with demand. The lights are over 300 each which is absolutely ridiculous. A part that is necessary to keep one safe and be able to signal to other drivers should not be this expensive when the manufacturer did not build a good product.
Air Bag Service code shows up. It can be removed briefly by moving the seat back and forth. I did some research and this is similar to the recalls for older years previously issued with the wiring harness causing the air bags to malfunction. This is extremely dangerous and is well known on many car complaint sites. Why has nothing been done? Thank you.
While traveling approximately 75mph the Service Traction Control light came on followed closely by the Low Oil Pressure Stop Engine Immediately light. We attempted to travel to a more safe area along the interstate. Within seconds the engine immediately shut off causing the loss of power steering and power brakes. The steering wheel locked in place causing the total loss of steering control. We were able to bring the vehicle to a safe stop, I would attribute this success to my being a Defensive Driver Instructor and Transportation Safety Professional. The risk associated with the issues we were faced with could have easily ended in tragedy especially at this speed (75 mph, 80 mph zone) The diagnosis of the vehicle was inconclusive due to the number of codes that were shown. The vehicle was no longer functional and had to be replaced. No documentation, other than the bill for towing is available. Diagnosis was done at no charge.
The contact owns a 2014 GMC Acadia. The contact stated that the vehicle failed to shift into Park. The contact stated that the key ceased in the ignition and would not allow him to shut-off the vehicle. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V092000 (Power train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 106,000.
2017 blind spot detection lights on in both mirrors. Both modules in rear bumber replaced. 2021 blind spot sensors on again and “park assist off” in DIC with system not letting me turn back on.
WHEN TURNING ON THE CAR IT IMMEDIATELY GAVE A CHECK ENGINE LIGHT, BEGAN VIOLENTLY SHUDDERING, AND RAN "SERVICE STABILITRAK" "TRACTION CONTROL OFF" AND "REDUCED ENGINE POWER" WARNINGS. WE HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND THEY KEEP TELLING US NOTHING IS WRONG WITH THE VEHICLE. WE HAVE EVEN CALLED GMC SERVICE LINE DIRECTLY AND EXPLAINED THAT THIS OCCURS WHILE WE ARE DRIVING THE CAR AND THE VEHICLE WILL SOMETIMES COMPLETELY SHUT OFF. THIS TIME THE VEHICLE WAS PARKED AND INITIALLY TURNED ON. WE RESTARTED THE CAR AND IT TOOK TWO TRIES BEFORE IT APPEARED TO START "NORMALLY." THE CHECK ENGINE LIGHT IS STILL ON.
MY ACADIA HAS SHUT OFF WITHOUT WARNING MULTIPLE TIMES. TODAY, I WAS IN A PARKING LOT PICKING UP A PRESCRIPTION. THE CAR WAS IDLING WHILE I WAS WAITING IN THE PICK-UP LANE AND THEN SHUT OFF. THE DASH REMAINED ON AND GAVE THE FOLLOWING WARNINGS: TRACTION CONTROL OFF, ENGINE POWER REDUCED, SERVICE STABILITRACK. I TRIED TO RESTART THE ENGINE ONLY TO HAVE THE CAR SHUTTER VIOLENTLY WHILE IDLING. I TURNED THE CAR OFF AGAIN AND THEN RESTARTED FOR A SECOND TIME. THIS TIME IT RESTARTED AS NORMAL AND THE CHECK ENGINE LIGHT CAME ON. I HAVE TAKEN IT TO A DEALER 4 TIMES SINCE OCTOBER AS IT HAS SHUT OFF WHILE DRIVING AND MAKING A TURN. THE DEALER SAYS THERE ARE NO CODES IN THE DIAGNOSTICS AND CANNOT FIND A PROBLEM. I'M TERRIFIED TO DRIVE THE CAR. I SAW A RECALL FROM 2014 ABOUT AN ELECTRICAL SHORT BUT I DON'T KNOW IF THAT WAS ALREADY FIXED ON THIS VEHICLE SINCE I BOUGHT IT USED. I ALSO DON'T KNOW IF THIS IS EVEN RELATED TO THAT RECALL.
Power Steering went out, changed the pump and now there are metal shards throughout the entire system. Power steering system needs replaced
SERVICE SIDE BLIND DETECTION STARTED GOING OFF THEN THE SIDE BLIND DETECTION STOPPED WORKING COMPLETELY. NOW THE ENTIRE ELECTRICAL SYSTEM IS NOT WORKING CORRECTLY AND WAS TOLD THE SIDE BLIND DETECTION MONITORS CAN CAUSE THE ENTIRE ELECTRICAL SYSTEM TO MALFUNCTION.
TRACTION CONTROL SENSOR TURNS ON-SERVICE STABILITRAK-ENGINE LOSES POWER-CAR DIES WHILE DRIVING AT ANY SPEED. TURN THE CAR OFF WAIT FOR AWHILE AND SOMETIMES IT WILL TURN OVER AND EVERYTHING IS FINE. THE ISSUE IS SLOWLY HAPPENING MORE OFTEN AND TAKING LONGER TO START BACK UP.
I HAVE EXPERIENCED MY AIRBAG LIGHT GOING ON FOR THE LAST SEVERAL YEARS. DUE TO IT BEING OUT OF WARRANTY, I TOOK IT TO MY PERSONAL MECHANIC TO GET IT REPAIRED. IT TURNED OUT TO BE A HARNESS UNDER THE DRIVER SEAT. LESS THAN A YEAR LATER, IT HAPPENED AGAIN AND THIS TIME IT WAS THE HARNESS LOCATED UNDER THE RIGHT FRONT PASSENGER SEAT. THIS HAS BEEN REPLACED TWICE AND THE LIGHT HAS INTERMITTENTLY APPEARED AGAIN THE PAST 3 MONTHS
CAR SHUT OFF WHILE DRIVING. ALL ELECTRICAL WENT OUT. DOORS ALL LOCKED WHILE INSIDE, KEY STUCK IN IGNITION. STARTED WITH SIDE DETECTION WARNING AND WITHIN A FEW DAYS CAR COMPLETELY SHUT OFF WHILE DRIVING! HUGE SAFETY ISSUE! WILL NOT RESTART AND STILL CAN'T GET KEY OUT OF THE IGNITION. BATTERY IS FULLY CHARGED BUT NO POWER. COMPLETELY DEAD. THERE IS A KNOWN RECALL ON 2014 GMC ACADIAS FOR ELECTRONIC MODULE FAILURE BUT NOT OUR SPECIFIC VEHICLE THOUGH THIS SEEMS TO BE THE EXACT CAUSE OF OUR PROBLEMS. GMC SAID THEY COULD NOT HELP?!
Data synced from NHTSA on May 4, 2026