NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 GMC Acadia. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TURN SIGNAL INTERMITTENT WHILE DRIVING BOTH STATIONARY AND MOVING. SIDE IMPACT WARNING SYSTEM FAILURE.
I HAD JUST PICKED UP 250 PIECES OF CHICKEN FROM GIANT EAGLE TO FEED THE HOMELESS AT THE YWCA AND PLACED THE BOXES IN THE BACK OF MY VEHICLE. AS I DROVE DOWN THE STREET THE WINDOW BEGAN TO FOG SO I TURNED ON THE DEFROST. WITHIN MINUTES OF TURNING ON THE DEFROST, THE WINDOW SHATTERED INTO PIECES. I ENDED UP HAVING TO THROW AWAY OVER 100 PIECES OF CHICKEN, BUT LUCKILY NO ONE WAS HURT. I HAVE CALLED THE DEALERSHIP AND FILED A COMPLAINT WITH THE CORPORATE OFFICE, BUT THEY SAY THEY CANNOT ASSIST. AFTER SPEAKING WITH CANDICE AT GMC, @866-790-3600 EXT 5923331, I WAS TOLD THAT THE EXTENDED WARRANTY I PURCHASED DOES NOT COVER GLASS. I BOUGH THE CAR USED ALMOST A YEAR AGO, PURCHASED THE EXTENDED WARRANTY TO REPLACE THE BUMPER TO BUMPER COVERAGE, SO WHY DOESN'T IT COVER GLASS? WHAT IS EVEN MORE FRIGHTENING TO ME IS HOW DOES A WINDOW JUST SHATTER? THIS IS A DEFECT THAT NEEDS TO BE ADDRESS AND THIS SHOULD BE COVERED BY GMC. I HAVE RESEARCHED AND FOUND THAT THIS HAS HAPPENED IN OTHER GMC VEHICLES AND PERHAPS THIS NEEDS TO BE A CLASS ACTION LAW SUIT BEFORE IT WILL BE PROPERLY ADDRESSED.
HEADLIGHT ILLUMINATION IS LIMITED AND PREVENTS DRIVER'S ABILITY TO SEE UPCOMING ROAD CONDITIONS, CURVES, ELEVATION, ANIMALS OR HUMANS IN THE ROAD AND HAZARDS. WITHOUT TURNING ON THE HIGH BEAMS. THERE IS A DISTINCT CUT OFF OF LIGHT AT THE TOP OF THE AREA ILLUMINATED THAT IS NOT COMMONLY SEEN IN OTHER VEHICLES AND THIS LIMITS HOW FAR AHEAD YOU ARE ABLE TO SEE.
"TAKATA RECALL" - I HAVE A SERVICE AIR BAG WARNING LIGHT WHICH STAYS LIT
POWERED LIFT GATE RAISES NORMALLY BUT ABRUPTLY CLOSES WHEN IT REACHES THE TOP OF THE OPENING CYCLE
WHEN STOPED ON A HILL THE TRANSMISSION GOES INTO NEUTRAL & THE CAR ROLLS BACKWARD DOWN HILL WHEN YOU TAKE YOUR FOOT OFF THE BRAKE TO TAKE OFF AGAIN. TOOK IT TO A GMC DEALER &A THEY TOLD US THEY DROVE A 2013 ACADIA & A 2015 BUICK WITH THE SAME DRIVE TRAIN AS OURS & BOTH CARS ROLLED BACK LIKE OURS SO THEY DETERMINED IT WAS "NORMAL"! I WAS A FORD TECH FOR 32 YEARS AND NEVER RAN INTO A PROBLEM LIKE THIS, I DO NOT FEEL IT'S NORMAL. WHAT WILL HAPPEN IF WE ROLL BACK INTO ANOTHER CAR OR HIT SOMEONE WHO WALKS BEHIND THE CAR?? THIS HAS HAPPENED COMING OUT OF PARKING LOTS NEAR OUR HOUSE, & IT HAPPENED ON I 40 WHEN WE WERE GOING TO TEXAS FOR VACATION THERE WAS AN ACCIDENT AHEAD OF US & WE WERE STUCK IN THE HILLS OUTSIDE WILLIAMS ARIZ I HAD TO DRIVE WITH ONE FOOT ON THE BRAKE & THE OTHER ON THE GAS TO KEEP FROM ROLLING BACK IN HEAVY TRAFFIC. THANK YOU FOR YOUR TIME
STEERING FAILED AT HIGHWAY SPEED CAUSING NEAR ACCIDENT WHEN STEERING STIFFENED UP. FELT LIKE THERE WAS NO POWER STEERING.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO JIM CURLEY BUICK GMC OF KEYPORT (400 NJ-35, KEYPORT, NJ 07735) TO HAVE A DIAGNOSTIC TEST PERFORMED. THE TECHNICIAN RETRIEVED FAILURE CODES: P0018 AND P0021 SHOWING THAT THE TIMING CHAIN AND CAMSHAFT ACTUATOR WERE NO LONGER PERFORMING PROPERLY. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT ALSO WANTED TO STATE THAT THE VEHICLE WAS TAKEN TO SAME DEALER SEVERAL TIMES FOR THE ENGINE LIGHT BEING ILLUMINATED HOWEVER, THE DEALER CLEARED THE ENGINE CODES UNDER THE VEHICLE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 44,547.
"TAKATA RECALL" CRANK ISSUE. CAR WOULDN'T START AFTER DRIVING TO LOCAL RURAL KING. DEALER BROUGHT CHARGE PACK AND GOT IT GOING. WILL BE TAKING IT IN FOR TESTING. ACADIA WAS PARKED AND LOCKED BEFORE ENTERING STORE WOULDN'T START ON RETURN TO CAR TO LEAVE.
WHILE IN MOTION, THE VEHICLE FEELS AS IF IT MISS-SHIFTS. IT DOES NOT MATTER WHETHER IT IS ON A HIGHWAY OR CITY STREETS, FROM TIME TO TIME, IT WILL FEEL LIKE THE SUV PULLS BACK OR "SKIPS A BEAT."
"TAKATA RECALL" MESSAGE AIR BAG COMES ON. I TOOK MY CAR TO THE DEALERSHIP AND THEY SAID IT WAS CAUSED BY THE DRIVER SIDE AIRBAG CONNECTOR HAD HIGH RESISTANCE (CODE B001E-0D). DEALERSHIP REMOVED AIRBAG CONNECTORS, TRACED WIRED, AND SPLICED WIRES TOGETHER. THIS IS THE SAME ISSUE I READ ABOUT FOR THE 2013 ACADIA MODELS. MY ACADIA IS A 2014 MODEL AND WE HAD TO PAY FOR THIS REPAIR OUT OF POCKET. I FEEL THAT WE SHOULD BE RE-REIMBURSED FOR THIS REPAIR, IT WAS VERY COSTLY FOR THE DEALERSHIP TO JUST CUT AND SPLICE WIRES.
WHILE DRIVING TO WORK THIS MORNING GOING AROUND THE CURVE THE VEHICLE LOST POWER. THE STABILITY, TRACTION CONTROL AND ENGINE LIGHT ALL CAME ON. I HAD TO MANEUVER MY VEHICLE OOUT OF HARMS WAY TO ENSURE MY DAUGHTER WAS SAFE. MY SPEED WENT FROM 55 TO 20 IN LESS THAN 10 SECONDS. LOSS OF POWER ON ANY VEHICLE IS SCARY BUT THIS IS IS VERY SERIOUS AND SOMETHING NEED TO DONE TO RECTIFY THESE VEHICLE ISSUES. PLEASE TAKE A LOOK INTO THIS ISSUE BEFORE SOME IS INJURE OR KILLED. THANK YOU.
CAR SAYS TO SERVICE AIR BAG AND WHEN I TAKE OFF AT TIMES OR PUT IT IN DRIVE THE CAR PULLS ON ME LIKE THE TRANSMISIN IS SLIPPING
THE 2014 GMC ACADIA SLT1 HAS THE LATCH SAFETY SYSTEM ON CAPTAINS CHAIRS ONLY, NOT ON THE 3RD ROW SEATING. IF YOU HAVE TWO CAR SEATS OCCUPYING 2ND ROW CAPTAINS CHAIRS YOU CAN NOT FOLD THE SEATS TO ACCESS THE THIRD ROW. THIS IS A SURPRISING DESIGN FLAW; CONSIDERING THE VEHICLE TARGETS FAMILIES.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN ELECTRONIC MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,000.
ON MARCH 15, 2017 OUR 2014 GMC ACADIA SPONTANEOUSLY LOST STEERING POWER ASSIST AS I WAS MAKING A TURN AT AROUND 10 MILES PER HOUR. THE VEHICLE REGAINED POWER ASSIST 15 TO 20 SECONDS LATER. FOR THE NEXT SEVERAL MILES, IT APPEARED TO LOSE THE POWER ASSIST ONLY WHEN AT LOW IDLE AND OTHERWISE DROVE FINE. I DID SOME RESEARCH ON-LINE AND THIS PROBLEM APPEARS TO BE SOMEWHAT COMMON FOR THIS MAKE AND YEAR BUT I CANNOT FIND ANY RECALLS FOR IT.
MAY 2016 VEHICLE DISPLAYED, FLASHED ENGINE CODES AND WARNING LIGHTS, THEN STALLED ON FREEWAY, RESTARTED AND DISPLAYED SERVICE SENSOR TRACTION CONTROL SYSTEM. DUE TO AN ELECTRICAL SHORT IGNITION COIL WAS REPLACED. FEBRUARY 14, 2017 ON FREEWAY VEHICLE STALLED, RESTARTED AND DASH DISPLAYED SERVICE SENSOR TRACTION CONTROL SYSTEM, TRACTION CONTROL SYSTEM IS OFF. VEHICLE WAS SHAKING, DRIVING ROUGH AND MISFIRING. CODE PO300 IN ECM HISTORY. MISFIRE HISTORY SHOWED ALL CYLINDERS HAVE MISFIRED BUT CYLINDER 6 HAD 11000 MISFIRES SET IN HISTORY. DUE TO AN ELECTRICAL SHORT IGNITION COIL 2.170 WAS REPLACED, AT MY COST.
THROTTLE BODY REPLACEMENT: CHECK ENGINE LIGHT COMES ON WHILE DRIVING THE VEHICLE, THEN A MESSAGE DISPLAYING "ENGINE POWER REDUCED, SERVICE STABILITRAK." THEN VEHICLE IMMEDIATELY SLOWS DOWN AND CANNOT TRAVEL ABOVE 30 MILES PER HOUR. TOOK IT IN TO THE LOCAL GMC DEALER SERVICE DEPARTMENT, WHO PULLED THE CODE INDICATING IT WAS A THROTTLE BODY ISSUE. CHARGED US $120 TO CLEAN THE THROTTLE BODY, ONLY TO HAVE THE PROBLEM RESURFACE HOURS LATER. NOW WAITING FOR REPLACEMENT THROTTLE BODY PART TO ARRIVE, WHICH THEY INSIST WILL SOLVE THE PROBLEM FOR ROUGHLY $350 PARTS AND LABOR. SHOP ALSO INFORMED US PROBLEM CAN BE TEMPORARILY CIRCUMVENTED BY TURNING OFF THE VEHICLE, THEN TURN IT BACK ON. OFTEN THE ENGINE WILL NO LONGER BE IN REDUCED POWER MODE FOR ANYWHERE FROM 5 TO 20 MINUTES, THEN WILL THROW THE MESSAGE AND REPEAT THE ISSUE. *TR
MOTOR CRANKS FOR AN EXTENDED PERIOD OF TIME WHEN STARTING AND ENGINE RUNS ROUGH FOR A FEW SECONDS AFTER STARTING. ALSO VEHICLE HAS AN ODD SMELL WHEN THIS HAPPENS.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 04/05/17*LJ CONTACT STATED THAT THE PROBLEM HAVE BEEN SOLVED AND CASE COULD CLOSED. *CN
When I drive my vehicle on flat surfaces and even going up hill, I will get a large cluncking sound from my vehicle. It seems to happen when on a delay shift or when the vehicles weight shifts. I have brought my issue up to GMC while under warranty with no resolution. Please assist. Thanks
SIDE COLLISION LIGHTS IN MIRRORS CAME ON SOLID AMBER, AND COMPUTER MESSAGE STATED TO SERVICE SIDE COLLISION SYSTEM, WENT TO GMC DEALER , THEY HAD TO REPLACE TWO MODULES LOCATED UNDER REAR BUMPER, PART # 22960672, $243.39 EACH. DEALER STATED CAUSE WAS WATER DAMAGE, 12 DAYS OUT OF WARRANTY AND ONLY 21000, MILES ON VEHICLE. DEALER WOULD NOT COVER UNDER WARRANTY, STATED RECALL FOR PROBLEM BUT NO LONGER IN EFFECT, THIS IS UNACCEPTABLE FOR A CAR THIS NEW. CALLED GMC,THEY STATED. THEY WOULD NOT COVER DUE TO THE FACT I PAID FOR REPAIR. EXPLAINED I THOUGHT THIS WAS A SAFETY ISSUE AND NEEDED TO BE FIXED TO DRIVE. GMC DENIED CLAIM.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE THE CRUISE CONTROL WAS SET AT 53 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED RIB, A BRUISED HEART, LEFT THIGH, AND HIPS, A BROKEN LEFT ARM, AND CUTS AND LACERATIONS FROM THE GLASS INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
SERVICE AIRBAG NOTIFICATION REMAINS ON DUE TO UNREPAIRED SENSOR. I PAID THE DEALER ONCE TO MAKE THE REPAIR AND THE SERVICE NOTIFICATION CAME BACK ON A YEAR LATER, BUT THEY WANT TO CHARGE ME FOR THE REPAIR AGAIN. I HAVE NOT BEEN IN A MAJOR ACCIDENT SO I'M NOT SURE IF THE AIRBAGS WILL WORK. HOWEVER, THIS HAS BEEN A CONCERN. I PURCHASED THE VEHICLE BRAND NEW FROM THE DEALER AND THIS PROBLEM BEGAN WITHIN A FEW YEARS. HOWEVER, THEY REFUSE TO HELP ME WITHOUT CHARGING ME HUNDREDS OF DOLLARS.
I WAS DRIVING ON THE FREEWAY WITH MY 4 CHILDREN IN THE CAR. AS I WAS EXITING THE FREEWAY I SUDDENLY LOST ALL ABILITY TO STEER MY CAR. I WAS ALMOST HIT BY A BIG RIG BECAUSE I DID NOT KNOW WHAT WAS HAPPENING AND NO INDICATOR LIGHT WAS DISPLAYED ON MY DASHBOARD. THE CAR WAS ALMOST IMPOSSIBLE TO STEER AT SLOWER SPEEDS. I WAS PUT IN AN EXTREMELY DANGEROUS SITUATION. MY CAR ONLY HAS 45,000 MILES ON IT. THE DEALERSHIP SAYS MY WARRANTY IS ONLY GOOD FOR 36,000 MILES. RESEARCH HAS SHOWN THIS IS A VERY COMMON DEFECT WITH GMC ACADIA VEHICLES AND THEY HAVE NOT ISSUED A RECALL AND THE PROBLEM SEEMS TO OCCUR JUST AFTER THEIR STANDARD WARRANTY ENDS. THE STEERING PUMP IS DEFECTIVE AND THE COST TO FIX IS OVER $2,000. *TR
I PURCHASED A USED CERTIFIED 2014 ACADIA 4 MONTHS AGO. SINCE THE SECOND WEEK OF HAVING IT THE TRUCK SHUTS OFF FOR NO REASON. HAPPENS WHEN DRIVING AT A SLOW RATE. EXAMPLES ARE PULLING OUT OF DRIVEWAY, AFTER BEING STOPPED AT A STOP SIGN, DRIVING THROUGH A PARKING LOT, GOING UP OR DOWN AN INCLINE. THE TRUCK STUTTERS AND EITHER SHUTS OFF OR CATCHES ITSELF. I HAVE BROUGHT IT TO THE DEALERSHIP MORE THAN 3 TIMES AND IT'S NEVER FIXED. MY VIN IS NOT LISTED IN THE STALLING OR IGNITION SWITCH RECALL. IT STARTED INTERMITTENTLY BUT NOW IT'S EVERYDAY ALTHOUGH DEALERSHIP SAYS THEY CAN'T DUPLICATE WHAT I'M DESCRIBING. IT HAS STOPPED AT A STOP LIGHT AND I HAD TO HURRY UP AND HIT THE HAZARD LIGHTS SO I HAD TIME TO PUT IT IN PARK AND RESTART THE ENGINE. HOWEVER AS LONG AS I'M DRIVING ON THE FREEWAY IT'S FINE. JUST WHEN I'M GOING LESS THAN 35 MPH. *TR
MY WIFE WAS DRIVING THE CAR AROUND 40MPH ON SURFACE STREETS. . THE VEHICLE'S TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CAR RESTARTED BUT WOULD ONLY GO ABOUT 20MPH AND THE DEALER SAID IT WOULD BE SAFE TO DRIVE IT TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A HIGH PRESSURE FUEL PUMP AT 60K MILES. THE COST WAS $945 AND IT SEEM TO BE FIXED BUT TOO EXPENSIVE FOR A CAR WITH ONLY 60K MILES. *TR
WE HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR ITEMS RELATED TO THE AIR BAG SYSTEM RECALLS SINCE 2015. AT ONE POINT WE WERE ASKED TO TURN THE CAR OFF AND SEE IF THE LIGHT GOES OUT ONCE THE CAR IS RE-STARTED. WELL, THE AIR BAG LIGHT IS BACK ON AND ONCE AGAIN IT WON'T GO OUT. I AM WAITING FOR IT TO RANDOMLY DEPLOY WHILE MY WIFE OR MYSELF ARE DRIVING IT.
THIS IS A PROBLEM INVOLVING THE LIFTGATE OF THE TRUNK BECAUSE I ALMOST GOT CRUSHED ON IT AS I WAS TRYING TO LOAD GROCERY.
AS I AM ACCELERATING UP ANY SORT OF INCLINE, THE VEHICLE STRONGLY JERKS UNTIL I APPLY MORE GAS. THE PROBLEM IS OCCURRING MORE FREQUENTLY AS I PUT MORE MILES ON THE VEHICLE.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER WHERE A GMC MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 30,000. ..UPDATED 02/03/17 *BF *TR
WHILE DRIVING AROUND A CORNER ON EITHER SIDE, THE STEERING WHEEL HAS A JERK AND ROUGHNESS TO IT. FLUID CHECKED OUT WITHIN THE OPERATING RANGE. SHORTLY THEREAFTER A LEAK STARTED ON THE RIGHT SIDE NEXT TO THE POWER STEERING PUMP/RACK AND PINION. MILEAGE IS AROUND 43000. HUGE SAFETY CONCERN AFTER READING ABOUT THE STEERING ISSUES THAT OTHERS HAVE HAD.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.
I WAS DRIVING ON I-10 FOR AROUND AN HOUR WHEN MY STEERING WHEEL MADE A SLIGHT TURN TO THE RIGHT AND COMPLETELY LOCKED UP. THE ROAD WAS WET SO I DIDN'T WANT TO SLAM ON MY BRAKES. I WAS TRYING AS HARD AS I COULD TO TRY AND TURN THE STEERING WHEEL BUT COULDN'T. I TAPPED THE BRAKES 2 TIMES AND THEN HAD TO SLAM THE BRAKES AS HARD AS I COULD OR I WOULD HAVE HIT OTHER VEHICLES. MY CAR STARTED SPINNING AND THEN CRASHED HEAD INTO THE GUARDRAIL. I HIT THE GUARD RAIL SO HARD IT RIPPED UP THE CONCRETE AND BOUNCED MY VEHICLE BACK INTO THE INTERSTATE. ANOTHER VEHICLE PULLED OVER AND WAS TRYING TO HELP ME GET MY CAR OFF THE INTERSTATE BUT NEITHER OF US COULD GET THE STEERING WHEEL TO TURN. IT WAS STILL LOCKED UP TURNED TO THE RIGHT. MY HUSBAND WAS A FEW VEHICLES BACK AND HE PULLED OVER AND WAS ALSO TRYING TO TURN THE STEERING WHEEL TO GET MY VEHICLE OFF THE INTERSTATE. AFTER YANKING ON THE STEERING WHEEL AND TIRES AS HARD AS HE COULD, IT FINALLY MADE A BIG POP AND THEN THE STEERING WHEEL AND TIRES WERE FREE SO WE COULD TURN THE WHEEL TO GET MY CAR ON SIDE THE ROAD.
I DISCOVERED I HAD A FLAT TIRE SO I GOT THE JACK FROM THE BACK OF THE ACADIA REMOVED THE SPARE TIRE STARTED JACKING THE CAR UP JUST AS IT REACHED ENOUGH CLEARANCE TO REMOVE THE FLAT TIRE, I REMOVED PUT IT ASIDE, I TURNED AROUND TO GRAB THE SPARE, THE WEIGHT OF THE CAR COLLAPSED THE JACK AND THE FRONT OF THE CAR HIT THE PAVEMENT.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE RESTARTED IN ORDER FOR THE FAILURE TO STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
FUEL GAGE CONTINUOUSLY SHOWS FULL THEN A FEW MINS LATER EMPTY EVEN AFTER FILLING UP TAKE, GAGE SHOES TIRE LEVELS IN ACCURATELY, LIGHTS WILL FLICKER AND WON'T SHUT OFF AFTER TURNED OFF COMPLETELY, DRIVER SEAT CONTINUES TO WIGGLE LOOSE EVEN AFTER TIGHTENING BACK OVER AND OVER, WHEN VEHICLE ISN'T SITTING IN PARK ON AFTER ABOUT 30MINUTES OR SO IT WILL BEGIN TO SHAKE, SPUTTER THEN FINALLY STALL REGUARDLESS OF ACCELERATING TO RESTART IT WILL STILL STALK WHEN DRIVING FOR AWHILE THE VEHICLE WILL RANDOMLY JERK FORWARD WHILE DRIVING AND FEEL LIKE IT LOSES POWER WHILE DRIVING AS WELL EVEN AFTER I TOOK IT TO A CERTIFIED MECHANIC AND HAVING A SENSOR CHANGED(WHICH A DIAGNOSTIC TEST INDICATED WAS WRONG) ALONG WITH AN OIL CHANGE WE ALSO NOTICED THAT THE RECALLS THAT WERE LISTED PRIOR TO US PURCHASING THE VEHICLE SHOULD'VE BEEN ADDRESSED WEREN'T WE NOTIFIED THE DEALERSHIP THEY SAID THEY'D LOOK AT THOSE RECALLS FROM THEN BUT WE WOULD HAVE TO PAY FOR THEM AT OUR OWN COST AND THAT THE RECALLS AND ISSUE SALES WE HAD TALKED ABOUT WEREN'T LISTED SO AT THIS POINT WE'RE UNABLE TO TAKE THE FAMILY VEHICLE TOO FAR FROM HOME CONSIDERING WE LIVE 30 MINS OUTSIDE OF TUCSON, WE HAVE FOUR KIDS AND MY HUSBAND IS A DISABLED VETERAN WE EVEN STATED TO THE DEALERSHIP WE NEEDED A DEPENDABLE VEHICLE THANK YOU FOR YOUR TIME
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
IN 2016, A GMC DEALER SOLD ME, AND ATTEMPTED TO INSTALL, AN UPDATE FOR MY "INFOTAINMENT" GPS SYSTEM ON MY 2014 ACADIA DENALI. THE RESULT WAS LOSS OF VEHICLE USAGE ON THREE SEPARATE SERVICE DATES TOTALING 15 DAYS. THE REASON FOR SEVERAL SERVICE DATES WAS CAUSED BY THE GPS SOFTWARE AND THE INABILITY TO NOT ONLY DOWNLOAD THE GPS UPDATE TO THE "INFOTAINMENT" SYSTEM, BUT IN THE PROCESS, IT CAUSED DAMAGE TO THE ENTIRE "INFOTAINMENT" SYSTEM; INCLUDING, NAVIGATION FEATURES, THE HANDS-FREE USE OF ONES' CELL PHONE, VOICE COMMANDS, AND RADIO/ENTERTAINMENT SYSTEMS, AS WELL. THE ELECTRONIC DAMAGE REQUIRED THE REPEATED REPLACEMENT (3) OF THE ENTIRE "INFOTAINMENT" SYSTEM WHEN GMC DETERMINED THAT THE GPS UPDATE SOFTWARE WAS THE PROBLEM. WHILE ONE WOULD EXPECT GMC TO IMMEDIATELY CORRECT THE PROBLEM, IT HAS NOW BEEN THREE YEARS SINCE THE VEHICLE WAS MANUFACTURED WITH A GPS SYSTEM THAT CANNOT BE UPDATED. TO DATE, GMC HAS BEEN UNABLE TO PROVIDE A GPS UPDATE; ONLY EMAILS APOLOGIZING FOR THE INCONVENIENCE WITH UNRELIABLE MOVING TARGET DATES STATING WHEN THE UPDATE WILL BE AVAILABLE. IT IS IRONIC THAT I MUST RESORT TO THE USE OF A DEPENDABLE, READILY UPDATED $300 PORTABLE GARMIN GPS FOR MY EXTENSIVE TRAVELS AROUND THE COUNTRY. FOR THOSE OF US THAT MUST TRAVEL, I SUGGEST A ALTERNATE MAKE/MODEL VEHICLE THAT HAS A MORE RESPONSIVE MANUFACTURER, AND SERVICEABLE VEHICLE ACCESSORY SYSTEMS.
THE CAR HAS UNPREDICTABLY AND REPEATEDLY GONE INTO A REDUCED ENGINE POWER STATE AND SUBSEQUENT STALL ON AT LEAST 8 OCCASIONS NECESSITATING AN EMERGENCY PULL OVER. THE FAILURE OCCURRED 6 TIMES WHEN SLOWING TO TURN OR APPROACHING A LIGHT/STOP SIGN AND TWICE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH. MESSAGES AT THE TIME OF THE ISSUE HAVE VARIED BUT CONSISTENTLY INDICATE ENGINE ISSUE, REDUCED ENGINE POWER. VARIABLY WE WILL SEE MESSAGES ABOUT STABILIZATION CONTROL, TRACTION CONTROL BEING OFF OR NEEDING TO BE CHECKED. WE HAVE AVOIDED ACCIDENTS ON MULTIPLE OCCASIONS. GM HAS BEEN UNABLE TO IDENTIFY AND CORRECT THE ISSUE ON REPEATED VISITS NOR CAN THEY GUARANTEE THAT IT WON'T HAPPEN AGAIN. SINCE THE CAR LOSES ENGINE POWER AND STALLS BOTH AT HIGHWAY AND SLOWER SPEEDS, IT PRESENTS AN EXTREME SAFETY HAZARD NOT ONLY TO OCCUPANTS OF THE CAR BUT TO SURROUNDING VEHICLES. WE REFUSE TO HAVE THE CAR ON THE ROAD GIVEN THE ENORMITY OF THE RISK ASSOCIATED WITH DRIVING IT AT THIS POINT. GM WAS INITIALLY RESPONSIVE TO OUR CONCERNS AT THE FIRST VISIT TO THE DEALERSHIP BUT HAS NOT RETURNED THREE SEPARATE CALLS OVER THE PAST THREE WEEKS. FORUMS ON-LINE REGARDING THE ACADIA AND SEVERAL OTHER MODELS SHOW THAT MANY OTHER PEOPLE HAVE BEEN EXPERIENCING THIS SAME ISSUE OVER MULTIPLE MODEL YEARS. GM NEEDS TO RESOLVE THE CAUSE BEFORE SOMEONE IS KILLED.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE ACTUATOR MOTOR CONTROL SOFTWARE NEEDED TO BE UPDATED. THE CONTACT'S CHILD SUFFERED A MINOR HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,147.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THERE WAS PREMATURE RUST AND CORROSION NEAR THE REAR FRAMING AS WELL AS CORRODED WIRING IN THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE WIRING HARNESS. THE RED AND WHITE WIRING WAS FRAYED AND CAUSED THE WIRING HARNESS TO RUB AGAINST THE EXHAUST PIPE. THE DAMAGED ELECTRICAL WIRES CAUSED A FAILURE IN PROPER VOLTAGE DUE TO THE FAILURE. THE DEALER DIAGNOSED THAT THE ELECTRICAL WIRES AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REFUELED, THE FUEL GAUGE DISPLAYED INCORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
BATTERY GOES DEAD OVERNIGHT. TESTED FOR CONTINUITY. SHORT IN THE SYSTEM. SOMETHING IS DRAINING THE BATTERY OVERNIGHT. THERE WAS A RECALL LAST YEAR. SHOP SAID THEY DID NOT HAVE THE PART. I FORGOT ABOUT THE RECALL
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL AND THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE HEATER MOTOR FAN INCREASED IN TEMPERATURE AND THE RADIO VOLUME INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
TWICE IN THE PAST WEEK I HAVE HAD THE SAME PROBLEM WITH THE STABILITY TRACK SENSOR TURNING OFF WHILE DRIVING. WHEN THIS HAPPENED THE ENGINE POWER DECREASED. WHEN TRYING TO GET THE VEHICLE OFF THE ROAD, IT WAS LIKE I HAD LOST POWER STEERING BECAUSE IT WAS A FIGHT TO TURN THE WHEEL. PRIOR TO THIS WE HAVE ALSO NOTICED THAT WHEN THE VEHICLE SHIFTS GEARS, QUITE OFTEN IT IS A VERY HARD SHIFT TO THE POINT IT SHAKES THE WHOLE CAR AND FEELS LIKE IT IS STALLING. NOT SURE IF THAT IS A TRANSMISSION ISSUE OR SOMETHING TO DO WITH THE FUEL INJECTION. *TR
THE "SERVICE AIR BAG" LIGHT CONTINUES TO GO ON AND OFF. WE HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT. THEY REPLACED ONE AIR BAG 1ST, FIXED THE CONTACT 2ND AND INSTALLED SOME KIT THE 3RD TIME. THE LIGHT CONTINUES TO GO ON FOR DAYS AND THEN GO OFF. THIS STARTED NOT LONG AFTER I GOT THE CAR. I WILL TAKE IT IN AGAIN BUT THERE IS SOMETHING WRONG THEY DON'T KNOW ABOUT.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). HOWEVER, THE DEALER CUT OFF THE TOP PIECE, LEAVING THE CABLE WITHOUT A COVER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY AT 8,000. THE VIN WAS NOT AVAILABLE.
VEHICLE WAS STATIONARY AND IN MOTION DISPLAY READ AIRBAG MALFUNCTION WARNING LIGHT. TOOK VEHICLE TO RANDY MARION GMC IN HUNTERSVILLE, NC TO BE FIXED. ELECTRICAL CONNECTER PROBLEM "DUE TO CORROSION " WAS "FIXED" ONLY TO HAVE ERROR LIGHT COME ON AGAIN 24HRS LATER. THIS IS A NEW VEHICLE WITH ONLY 24,000 MILES ON IT AND IS GARAGE KEPT. RANDY MARION GAVE IS A LOANER VEHICLE AND WAS GOING TO ORDER NEW CONNECTORS FOR THE AIRBAG. WE DROPPED TRUCK OFF ON SATURDAY, DECEMBER 12TH AND FINALLY HAD IT RETURNED TO US THE FOLLOWING FRIDAY AFTERNOON, DECEMBER 18TH "FIXED AGAIN." THIS MORNING, DRIVING FAMILY TO THE STORE, MY FATHER-IN-LAW SAID THAT HIS SEAT WAS NOT STABLE. WE DISCOVERED SEAT WAS NOT BOLTED DOWN AND RETURNED TRUCK BACK TO RANDY MARION BUICK-GMC. SERVICE MANAGER APOLOGIZED AND SAID IT WAS AN OVERSIGHT AND NOT BOLTING THE SEAT BACK DOWN. WAITING TO GET OUR TRUCK BACK IN WORKING A SAFE CONDITION. TERRIBLE!!!
FOR THE 3RD TIME IN <1 YR, THE AIRBAG LIGHT CAME ON. THE 1ST TIME THEY HAD TO REPLACE THE PASSENGER SIDE AIR BAG,LAY 15K MILES, THE 2ND TIME, THEY REPAIRED THE ELECTRICAL CONNECTION AT 19K MILES, THIS LAST TIME THEY HAD TO REPLACE THE TENSIONER KIT AT 22K MILES. THESE AIR BAG ISSUES SHOULD NOT BE HAPPENING THIS OFTEN WHEN I'VE ONLY HAD THE CAR FOR 15 MONTHS AND BOUGHT IT NEW.
Data synced from NHTSA on May 4, 2026