2017 GMC Acadia Complaint Log

WINDSHIELD CLEANER NOZZLE SPRAYS TOO LOW ONTO WINDSHIELD.WHEN TRYING TO CLEAR SALT SPRAY WIPER JUST PUSHES FLUID DOWN AND DOES NIT CLEAN SPRAY ADVERSELY AFFECTING VISIBILITY WHILE DRIVING ON HIGHWAY.BROUGHT TO DEALER TO HAVE CHECKED,THEY AGREED THAT THERE US A PROBLEM.SAID THEY WILL CHECK FOR ANY BULLETINS ON PROBLEM.NOZZLES ARE NOT ADJUSTABLE AND ARE MADE OF SOLID PLASTIC. ALSO CHECKED ANOTHER ACADIA ON LOT WITH SAME RESULTS.GMC SHOULD FIX THIS PROBLEM BEFORE THER IS AN INCIDENT.

I WAS DRIVING FOR APPROXIMATELY 20 MILES ON A HIGHWAY WITH MY WINDSHIELD WIPERS IN THE INTERMITTENT POSTION. THERE WAS A LIGHT SNOW COMING DOWN. THE WIPERS WORKED UP TO THIS TIME. THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. THIS AFFECTED VIABILITY DRAMATICALLY. IT WOULD HAVE BEEN WORSE WITH HEAVIER SNOW. I TOOK IT TO THE DEALER AND THEY FOUND THE SCREW HAD LOOSENED AND THE WIPER MOTOR AND WINDSHIELD WIPER WERE DISCONNECTED.

ENGINE FEELS LIKE ITS GOING TO STALL WHEN STOPPED AT STOP SIGNS OR RED LIGHTS. THE CAR LUNGES FORWARD WHEN IN PARK ON AN INCLINE.

I BROUGHT IT IN TO SERVICE DEPARTMENT A COUPLE MONTHS AGO BECAUSE THE ACCELERATOR WOULD ACCELERATE WITH OUT ME PUSHING THE GAS EVEN SLAMMING ON THE BRAKES WOULD GET TO 85 90 MILES AN HOUR. FINALLY GOT IT OFF THE ROAD AND OFF HUGE QUANTITIES OF WHITE SMOKE FROM THE BRAKES BEING SO HOT. ASSURED ME IT WAS FIXED AND LAST NIGHT IN HIGHWAY TRAFFIC DID IT AGAIN. ALMOST GOT ME KILLED. SERVICE SAID THERE WAS NO RECALL BUT THIS IS VERY DANGEROUS!

2017 GMC ACADIA DENALI. CONSUMER WRITES IN REGARDS TO MECHANICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE WAS RUNNING VERY LOUD AND ROUGH UPON INITIAL START UP. THE CHECK ENGINE AND SERVICE ELECTRIC PARKING BRAKE LIGHT ILLUMINATED. SERVICE PARKING BRAKE APPEARED ON THE DIC, A MESSAGE STATING AWD OFF APPEARED IN THE DIC. AND A NOTIFICATION FOR AN ISSUE WITH THE EMISSIONS SYSTEM ALSO APPEARED. *JS

THE VEHICLE SHIFTS VERY HARSHLY BETWEEN SECOND AND THIRD GEARS WHEN ACCELERATING. SOMETIMES IT IS SO HARSH THAT IT SLAMS YOU BACK IN THE SEAT. THE DEALER SAYS THAT IT IS "NORMAL". IT BEGAN AFTER OWNING THE VEHICLE FOR ONE FULL YEAR.

HELLO, IS ANYONE INVESTIGATING THE HORN PROBLEM WITH THE 2017 GMC ACADIA THAT IS WELL-DOCUMENTED IN MANY PLACES, INCLUDING YOUR OWN NHTSA WEBSITE? THE SAME PROBLEM LIKELY EXISTS WITH THE 2018 MODELS AS WELL. THIS HAS BEEN AN ISSUE SINCE THE '17 MODELS WERE FIRST INTRODUCED IN 2016 AND GM SAYS THEY CAN'T FIX IT. A SAFETY ISSUE AND THEY CAN'T FIX IT? THIS VEHICLE NEEDS TO BE RECALLED BEFORE SOMEONE GETS HURT, OR WORSE. GM DEALERS ARE STILL SELLING THESE VEHICLES TO UNINFORMED BUYERS AND THEY WILL NOT FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE OPERATING THE VEHICLE, SMOKE AND SPARKS SUDDENLY APPEARED FROM THE VENTS INSIDE THE VEHICLE. THE DRIVER STOPPED THE VEHICLE AND CALLED THE FIRE DEPARTMENT. WHEN THE FIRE DEPARTMENT ARRIVED, FLAMES WERE PRESENT UNDER THE HOOD ON THE DRIVER'S SIDE. THE FLAMES WERE EXTINGUISHED AND THE CAUSE OF THE FIRE WAS INVESTIGATED. IT WAS DETERMINED THAT THE ELECTRONIC MODULE CASING HAD BLOWN OFF AND THE MODULE HAD CAUGHT FIRE DUE TO AN ELECTRICAL SHORT. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. *TT *TR

VERY HARD PRESSURE NEEDED TO ACTIVATE HORN ,NO MATTER WHICH POINT IS PRESSED YOUD NEED EXTREME PRESSURE TO ACTIVATE . VERY UNSAFE UNABLE TO BLOW HORN IN A EMERGENCY

I ALMOST HIT A PEDESTRIAN WALKING ACROSS THE STREET IN FRONT OF MY CAR AT NIGHT AS I DID NOT SEE HIM DUE TO,THE HEADLIGHTS BEING TOTALLY INADEQUATE TO SEE IN FRONT OF THE CAR AND THE LIGHTS HAVE A BLIND SPOT WHEN ILLUMINATED AS THE DO NOT SHINE HIGH ENOUGH. THERE IS LIKE A SHELF EFFECT THAT WON'T ILLUMINATE ABOVE FOUR FEET OF THE ROAD IN FRONT OF YOU. ALSO THE LIGHT DOES NOT ILLUMINATE THE ROAD ENOUGH ESPECIALLY IN WET CONDITIONS. IT IS LIKE HAVING NO,LIGHT AT ALL.

MY 2017 GMC ACADIA HAS SUCH POOR HEADLIGHT ILLUMINATION THAT I CANNOT SEE ADEQUATELY TO DRIVE AT NIGHT. I CAN BARELY SEE TO GET UP-AND-DOWN THE HILL TO OUR DRIVEWAY. EVEN ON BRIGHT ILLUMINATION, THE HEADLIGHTS ARE INADEQUATE. THERE SHOULD BE A RECALL ON THE HEADLIGHTS. OTHERWISE, THERE WILL BE ACCIDENTS. PEOPLE WILL GET HURT OR KILLED AND THERE WILL BE LAWSUITS.

HORN BUTTON IS VERY DIFFICULT TO ACTIVATE. TAKES 2 HANDS TO DEPRES...SAFETY CONCERN.

THE HEADLIGHT HIGH BEAM LIGHT PATTERN IS A VERY DIM AND NARROW FOCUSED BEAM AND DOES NOT ALLOW ENOUGH SIDE TO SIDE ILLUMINATION. THE LEFT AND RIGHT SIDE LIGHTING IS VIRTUALLY NON-EXISTENT ON WET ROADS WHEN THE HIGH BEAMS ARE ON. THE HIGH BEAMS ALSO CONVERGE TO A SMALL NARROW SPOT ON THE ROADWAY. THE LACK OF EFFECTIVE LEFT AND RIGHT SIDE ROAD LIGHTING IS A SAFETY ISSUE AS IT IS EXTREMELY DIFFICULT TO SEE PEOPLE OR OBJECTS.ON THE SIDE OF THE ROAD. ALSO, THE LOW BEAMS LACK SUFFICIENT.BRIGHTNESS ALTHOUGH THE LEFT AND RIGHT SIDE LIGHT PATTERN IS SUFFICIENT. ALTHOUGH MY COMPLAINT WAS ESCALATED TO A GMC SENIOR ADVISOR, NO ACTION WAS TAKEN BY GMC. THE ADVISOR STATED, "WORKS AS DESIGNED". NO ALTERNATIVE BULB OR AFTER MARKET LIGHTING WAS RECOMMENDED BY GMC AS I WAS TOLD THIS WOULD VOID THE WARRANTY. THE SAFETY CONCERNS MY FAMILY AND I FEEL ABOUT THE VEHICLES HEADLIGHTS WERE DISMISSED BY THE COMPANY.

TWO MONTH OLD 2017 GMC ACADIA DENALI FWD. HORN IS NEARLY IMPOSSIBLE TO OPERATE UNDER ANY CONDITIONS. IT TAKES TWO HANDS TO MAKE IT WORK AND ONLY WITH EXCESSIVE FORCE, AND IN ONLY ONE SPOT ON THE STEERING WHEEL. RECENTLY I WAS ALONGSIDE OF A BIG RIG AND THE DRIVER DID NOT SEE ME. HE STARTED TO MANEUVER INTO MY LANE AND THE ACADIA HORN WOULD NOT WORK. NEARLY CAUSED A MAJOR ACCIDENT ON A 70MPH POSTED HIGHWAY. THE DEALER KNOWS ABOUT THE PROBLEM AND IT HAS BEEN REPORTED TO GMC AND NHTSA BY MANY 2017 GMC ACADIA OWNERS. TO DATE, GMC OFFERS NO FIX FOR THIS PROBLEM. A RECALL OR AT LEAST A REPAIR BULLETIN NEEDS TO BE ISSUED BEFORE SOMEONE GETS HURT, OR WORSE. THIS IS A WIDESPREAD SAFETY ISSUE WITH THE 2017 GMC ACADIA, AND POSSIBLY THE 2018 GMC ACADIA IF THE SAME HORN ACTIVATION HARDWARE IS USED IN THE NEWER MODEL.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE UP TO STANDARDS. THE LOCAL DEALER (TODD WENZEL BUICK GMC OF GRAND RAPIDS, 2727 28TH ST SE, GRAND RAPIDS, MI, 49512) WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

HEADLIGHTS ARE VERY DIM WHILE DRIVING AT NIGHT. ESPECIALLY WHEN ROADS ARE WET. WHEN THE ROADS ARE DRY THERE STILL ISN'T THAT MUCH OF A DIFFERENCE. DRIVING AT NIGHT WITH THESE HEADLIGHTS ARE VERY DANGEROUS AND COULD CAUSE MYSELF HARM IF NOT CORRECTED.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT AND THE SECOND ROW MIDDLE SEAT BELTS BOTH FAILED TO RETRACT. THE CONTACT TOOK THE VEHICLE TO AUTONATION BUICK GMC WEST SAHARA (6400 W SAHARA AVE, LAS VEGAS, NV 89146; 702-605-5808) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS FAILED AND THE SEAT BELT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER WAS UNABLE TO CONFIRM IF AND WHEN THE PART FOR THE REPAIR WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

THIS ISSUE HAS HAPPENED 3 TIMES NOW AND IS BECOMING A SAFETY CONCERN FOR MY FAMILY AND I AND FOR OTHERS ON THE ROAD. I PURCHASED THE CAR BRAND NEW IN MAY 2017 AND THE ISSUE OCCURED FOR THE FIRST TIME ON OCTOBER 02, 2017. SECOND TIME WAS FEBRUARY 15, 2018 AND THE THIRD TIME HAPPENED AROUND EARLY APRIL 2018. WHILE DRIVING AT A SLOW SPEED (ENTERING A PARKING LOT, IN THE MIDDLE OF AN INTERSECTION WHEN I WAS ABOUT TO MAKE A LEFT TURN ON A GREEN LIGHT, AND WHILE DRIVING IN A PARKING LOT AFTER GETTING GAS) THE CAR MADE A GRINDING/CLUNKING SOUND AND WAS BROUGHT TO A VERY ABRUPT STOP. I TRIED TO PRESS THE GAS BUT THE CAR WOULD NOT MOVE. I CHANGED THE GEAR FROM DRIVE TO PARK AND THEN DRIVE AGAIN AND WOULD STILL NOT MOVE. I TURNED THE CAR OFF AND THEN BACK ON AND STILL NOTHING. I ENDED UP FIGURING IT OUT BY PRESSING THE PARKING BREAK BUTTON 1-2 TIMES AND WAS THEN ABLE TO PROCEED TO DRIVE. IT SEEMS AS THOUGH SOMETHING MAY HAVE TRIGGERED THE PARKING BRAKE BUT WHILE I WAS IN DRIVE AND WHILE THE VEHICLE WAS MOVING. I WAS ALMOST REAR ENDED WHEN THIS HAPPENED IN THE INTERSECTION AND ALSO DURING THE TIME I WAS UNABLE TO MOVE IN THE INTERSECTION, MY LIGHT HAD CHANGED TO YELLOW AND THEN RED AND ONCOMING TRAFFIC WAS HONKING BECAUSE THEY COULD NOT GO ON THEIR GREEN LIGHT DUE TO ME BEING STOPPED IN THE INTERSECTION. IT WAS VERY SCARY AND DANGEROUS AS IT ALMOST CAUSED AN ACCIDENT 2 OUT OF THE 3 TIMES IT HAS HAPPENED. I TOLD SERVICE DEPT AT THE DEALERSHIP ABOUT IT TWICE. THEY HAVE "LOOKED INTO IT" ONE TIME BUT SINCE THEY WERE NOT ABLE TO REPLICATE THE ISSUE (OBVIOUSLY), THERE IS NOTHING THEY CAN DO. I AM CONCERNED ABOUT MY FAMILIES SAFETY IF THIS CONTINUES TO HAPPEN.

STOPPED AT AN INTERSECTION FOR A RED LIGHT, UPON GREEN LIGHT, ACCELERATOR TAPPED TO ENTER INTERSECTION AND FORWARD COLLISION BRAKING SYSTEM APPLIED BRAKES. NOTHING WAS IN FRONT OF VEHICLE AT TIME OF FORWARD COLLISION BRAKING SYSTEM APPLICATION. TAPPED ACCELERATOR AGAIN AND VEHICLE HESITATED BUT SLOWLY ACCELERATED TO NORMAL SPEEDS. THE VEHICLE BEHIND AT THE TIME BARELY STOPPED WHICH WOULD HAVE REAR-ENDED MY VEHICLE AND CAUSED A CHAIN REACTION. CONTINUED ON TO WORK, CAREFULLY APPLYING ACCELERATOR AFTER EACH STOP. VERY SCARY FOR THE VEHICLE TO STOP IN THE MIDDLE OF A BUSY INTERSECTION WITH TRAFFIC BEHIND AND NOT IMMEDIATELY ALLOWING DRIVER TO CONTROL ACCELERATION.

THE HORN ON THIS VEHICLE REQUIRES EXCESSIVE PRESSURE TO OPERATE. I WAS ADVISED BY DEALER THAT THEY ARE AWARE OF IT, HAVE A BULLETIN ON IT, BUT NO REPAIR. THIS SITUATION COULD BECOME A DANGER AS HORN DOES NOT FUNCTION WITH NORMAL PRESSURE. THIS ISSUE HAS BEEN WITH THE VEHICLE SINCE DELIVERY. 4/17. THIS VEHICLE WAS JUST SERVICED ON 9/27

LOW BEAMS ARE TOO LOW....POOR ILLUMINATION....HIGH BEAMS ILLUMINATE THE TOP OF TREES.

THE VEHICLE HAS HAD ONGOING ISSUES SINCE IT WAS PURCHASED IN JUNE OF 2017. THE 'SHIFT TO PARK' PROBLEM HAD TO BE FIXED TWICE, THE EMERGENCY BRAKING SYSTEM ENGAGES ITSELF FOR NO APPARENT REASON WHICH HAS ALMOST CAUSED SEVERAL ACCIDENTS, THE HORN DOES NOT WORK WHEN NEEDED IN EMERGENCY SITUATIONS, THE HEADLIGHTS ARE SO DIM IT'S DANGEROUS, THE BATTERY HAS DRAINED AND LEFT MY WIFE STRANDED 4 TIMES, AND THE VEHICLE HAS A VERY ROUGH IDLE AND IT ALMOST STALLS OUT. I ATTEMPTED TO WORK WITH GM TO HAVE THEM TAKE THE CAR BACK EARLY (LEASE) AND THE REQUEST WAS RECENTLY DENIED. THIS IS MY 3RD ACADIA AND IT BY FAR IS THE MOST DANGEROUS CAR I HAVE EVER DRIVEN. I AM NOW READING ABOUT A FUEL PUMP PROBLEM THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE, A DRIVESHAFT THAT MAY SEPARATE WHILE DRIVING, AND A FAULTY BRAKING SYSTEM THAT COULD CAUSE THE VEHICLE TO LOSE ALL BRAKING CAPABILITY. I DO NOT FEEL SAFE HAVING MY FAMILY IN THIS CAR AND I AM REQUESTING YOUR ASSISTANCE TO HELP ME WORK WITH GM ON A RESOLUTION. I ENTERED THE DATE THAT THE VEHICLE FIRST STARTED TO HAVE ISSUES, THERE HAVE BEEN OVER 20 INCIDENTS OVER A 2.5 YEAR PERIOD CAUSING A SAFETY ISSUE OR LEAVING MY WIFE AND CHILDREN STRANDED.

MANUAL DRIVERS SEAT WILL NOT STAY UP.I SET THE SEAT HIGH SO I CAN SEE.GOING DOWN THE ROAD HITTING NORMAL BUMPS ,THE SEAT SLOWLY SINKS ALL THE WAY DOWN.DEALERSHIP TRIED FIXING BUT IT DID NOT WORK.HAVE RECORD OF REPAIRS JUST IN CASE THIS CAUSES ME TO HAVE A ACCIDENT

WHILE DRIVING, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. SUBSEQUENTLY, WHEN PARKED, THE HORN REQUIRED EXCESSIVE PRESSURE TO ACTIVATE (TWO HANDS). TOOK THE VEHICLE TO THE DEALER, THE SERVICE ADVISOR TRIED THE HORN AND AGREED THAT IT REQUIRED EXCESSIVE FORCE TO BLOW THE HORN. P/N 84050792 WAS REPLACED WITH NO CHANGE IN THE PRESSURE REQUIRED TO BLOW THE HORN. RESEARCH SHOWS MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE.

HORN IS SO HARD TO PUSH NO ONE IN MY FAMILY CAN SOUND HORN GUYS AT DEALER COULD NOT GET IT TO SOUND WITHOUT EXCESSIVE FORCE THIS IS HIGHLY DANGEROUS NO ONE AT THE DEALER OR GMC WILL FIX IT THEY SAY IT WAS THE WAY IT WAS DESIGNED AGAIN VERY DANGEROUS SOME ONE NEEDS TO FIX THIS FLAW BEFORE SOMEONE DIES IN AN ACCIDENT BECAUSE THEY WERE UNABLE TO SOUND HORN TO AVOID COLLISION I WOULD HAVE NEVER IMAGED BUYING A BRAND NEW CAR I WOULD HAVE UNRESOLVED SAFETY CONCERNS WITH THE ANSWER FROM GMC AND THE DEALER BEING WE AREN'T FIXING IT SO I GUESS YOU SHOULDN'T DRIVE IT THAT'S THE FIX NOT TO DRIVE MY ONE AND ONLY BRAND NEW CAR HOW ABOUT GMC OR THE DEALER MAKING MY BRAND NEW CAR SAFE AND FIXING THEIR PROBLEM!!!!! THERE NEEDS TO BE A RECALL FOR THIS HORN

IT IS VERY DIFFICULT TO SOUND THE HORN. IT TAKES MULTIPLE PRESSES AND OFTEN WON'T SOUND WITHOUT USE OF BOTH HANDS. THIS IS A SAFETY HAZARD. IT IS AN ONGOING HAZARD.

HIGH HORN EFFORT - HORN DOES NOT ACTIVATE WHEN PRESSED ON. DRIVER HAS BEEN UNABLE TO NOTIFY OTHER CARS COMING INTO THEIR LANE. CONCERNED THAT THEY WILL BE UNABLE TO AVOID AN ACCIDENT. TOOK DELIVERY OF VEHICLE ON 01SEP2017 WITH THIS AS A KNOWN ISSUE. HAVE NOT HAD ANY RESOLUTION UNTIL VEHICLE WENT INTO SERVICE AROUND 09JAN18. BULLETIN ISSUED TO REPLACE WIRE HARNESS. THIS NEW WIRE HARNESS DID NOT IMPROVE THE CONDITION AT ALL - MAY EVEN BE WORSE THAN BEFORE. THIS IS A SAFETY ISSUE - GM NEEDS TO ADDRESS THIS IMMEDIATELY. THIS IS EITHER DUE TO THE DRIVER AIRBAG CUSHION PACK HEIGHT OR WIRE HARNESS LIMITING HORN TRAVEL.

NEW 2017 GMC ACADIA DENALI FWD. LESS THAN 100 MILES. HORN DOES NOT OPERATE WITH NORMAL DRIVER PRESSURE UNDER ANY CONDITIONS. REQUIRES EXCESSIVE PRESSURE TO OPERATE, REQUIRING USING BOTH HANDS AND THEN ONLY IN ONE SPOT. GM IS AWARE OF THE PROBLEM AND HAS DONE NOTHING TO CORRECT, CALLING IT IS OPERATING "AS DESIGNED". THE DESIGN IS FLAWED AND GM FAILS TO ADMIT IT AND TAKE CORRECTIVE ACTION. IT IS PAST TIME THAT THIS PROBLEM IS FIXED, AS IT HAS BEEN REPORTED MANY TIMES BY OTHER GMC ACADIA OWNERS AND IS ON RECORD WITH THE NHTSA. DOES SOMEONE HAVE TO BE KILLED BEFORE A FIX IS RELEASED? DOES SOMEONE HAVE TO BE KILLED BEFORE THE NHTSA ACTS ON THIS POTENTIALLY LETHAL DEFECT?

POWER STEERING FAILED/ LOSE OF POWER STEERING ON 5 TIMES RANGING FROM 2 SECOND TO AT LEAST 6 SECOND/STEERING LOST AT LOW SPEED GOING INTO DRIVEWAY OF GARAGE/STEERING LOST WHILE CAR AT RED LIGHT IN TRAFFIC WAITING FOR GREEN LIGHT TO GO

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHT. THE VEHICLE WAS TAKEN TO KING BUICK GMC (16200 FREDERICK RD, GAITHERSBURG, MD 20877), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,600. *TT *JS

THE HORN IS VERY HARD TO HONK. IT TAKES MY WIFE BOTH HANDS TO ACTIVATE THE HORN. I HAVE SEEN SIMILAR COMPLAINTS ON THE COMPUTER. I HAVE BEEN BACK AND FORTH WITH A GM REPRESENTATIVE FOR ABOUT 5 MOTHS AND HAVE GOTTEN NOWHERE. THEY APPARENTLY DO NOT SEE THIS AS A SAFETY CONCERN. I DO. I HAVE TAKEN THE CAR BACK TO THE DEALER AND THEY SAID THEY ADJUSTED THE HORN, BUT THERE WAS NO IMPROVEMENT. WE CHECKED 3 OTHER ACADIAS ON THE LOT, AND THEY ALL HAD THIS PROBLEM.

THE ADAPTIVE CRUISE CONTROL (ACC) IN MY 2017 ACADIA DENALI WILL SHUT OFF AND EVEN CAUSE THE VEHICLE TO BREAK FOR NO REASON. THIS HAS HAPPENED NUMEROUS TIMES, EVEN WITH NO OTHER VEHICLE ON THE ROAD OR OBSTACLES IN THE ROAD. WHEN IT HAPPENS THE ACC WILL SHUT OFF, YOU WILL HEAR TWO DISTINCT CHIMES AND YOU WILL SEE A MESSAGE SAYING, 'ADAPTIVE CRUISE CONTROL DISENGAGED'. AFTER THIS HAPPENS YOU WILL NOT BE ABLE TO REENGAGE THE ACC AND IF YOU TRY THE VEHICLE WILL DISPLAY A MESSAGE THAT SAYS 'TEMPORARILY UNAVAILABLE.' I HAVE HAD IT TO THE DEALERSHIP NUMEROUS TIMES AND THEY HAVE STATED THEY DON'T KNOW WHY IT WOULD HAPPEN, AND CANNOT DO ANYTHING UNLESS THEY CAN DUPLICATE IT. IT HAPPENS A LOT BUT THE DEALERSHIP AND GMC SAY THERE IS NO PROBLEM. THE FIRST TIME THIS HAPPENED IT ALMOST CAUSED MY WIFE TO WRECK, SINCE THE ACC SHUT OFF AND APPLIED BRAKES WITH NO OTHER CAR ON THE ROAD, BADLY STARTLING HER, AND SHE THOUGHT SHE HAD HIT SOMETHING. I EVEN HAVE A VIDEO OF THE ACC SHOWING 'TEMPORARILY UNAVAILABLE' AFTER ONE OCCASION IT SHUT OFF AND SLOWED THE VEHICLE. IN THIS INSTANCE THERE WERE NO CAR IN FRONT OF ME OR ON EITHER SIDE, BUT THERE WAS ONE BEHIND ME WHO I AM SURE WAS NOT HAPPY WHEN THE VEHICLE IN FRONT OF HIM BRAKED FOR NO REASON. A GMC REPRESENTATIVE TOLD ME I CAN HAVE ALL THE VIDEO I WANT, BUT IT 'DOESN'T MATTER AND WON'T CHANGE ANYTHING'. THE DEALERSHIP DID DO A COMPLETE DIAGNOSTIC ON ONE OCCASION AND FOUND EVIDENCE THAT THE ACC HAD SHUT OFF, BUT THE CODE DID NOT SAY WHY IT SHUT OFF. THIS HAS HAPPENED AT DIFFERENT SPEEDS RANGE FROM 55 TO 75 MPH. WE HAVE HAD IT HAPPEN THREE TIMES IN A 30 MINUTE PERIOD AND DROVE FOR A MONTH WITHOUT IT HAPPENING. THIS CAUSES AN UNSAFE DRIVING EXPERIENCE AND SHOULD BE FIXED OR THE VEHICLE REPLACED. I HAVE FOUND OTHER PEOPLE ONLINE WHO HAVE EXPERIENCED THIS, BUT THERE ARE NOT ENOUGH OF US TO WARRANT GMC DOING ANYTHING.

THE RADIO IS DANGEROUSLY BRIGHT WHEN DRIVING AT NIGHT. THE BRIGHTNESS IS AFFECTED BY THE BACKUP CAMERA; ONCE THE BACKUP CAMERA IS ACTIVATED THE RADIO BRIGHTNESS IS INCREASED AND WILL NOT DIM UNTIL YOU SHUT THE CAR OFF. THERE IS NO EASY WAY TO SHUT THE DISPLAY OFF WITHOUT NAVIGATING THROUGH THE TOUCHSCREEN MENUS, AND IF YOU ADJUST ANYTHING WITH THE RADIO OR HVAC THE DISPLAY COMES BACK ON AT FULL BRIGHTNESS. VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES, WITH GM ENGINEER VISITING TO SEE THE ISSUE. THERE ARE SOME ACADIAS WITH THE SAME RADIO THAT ISN'T AFFECTED BY THIS PROBLEM. WAS TOLD BY THE ENGINEER THAT THERE IS NOTHING THAT CAN BE DONE AND I HAVE TO JUST GET USED TO THE EXTRA BRIGHTNESS. THIS "EXTRA BRIGHTNESS" IS TOO DANGEROUS FOR ME TO DRIVE AT NIGHT, AS IT IMPAIRS MY VISION. I AM NOW STUCK WITH A $32000 VEHICLE THAT I CANNOT SAFELY DRIVE AT NIGHT.

PANORAMIC ROOF EXPLODED.CLEAR DAY, NO OVERHEAD TREES WIRES ETC. 2 LANE ROAD IN NC.

HORN BUTTON ON STEERING WHEEL IS VERY DIFFICULT TO DEPRESS TO ACTIVATE. USUALLY TAKES TWO HANDS TO ACTIVATE OR DEPRESS. IN A SITUATION THAT REQUIRES HORN USAGE THIS IS NOT A SAFE ACTIVATION USAGE.

HARMONIC VIBRATION AT AROUND 1500 RPM WHILE HOLDING SPEED ANY GEAR OR MPH

THE GAS GAUGE INDICATOR SHOWED 90 MILES UNTIL EMPTY, BUT WAS ACTUALLY EMPTY. THIS OURRED DURING A FAMILY TRIP FROM NORTHERN CALIFORNIA TO SOUTHERN CALIFORNIA. WE RAN OUT OF GAS ON TOP OF THE GRAPEVINE. FINALLY, AFTER A 3 HOUR WAIT, ROAD SERVICE BROUGHT GAS AND WE WERE ON OUR WAY TO THE NEAREST GAS STATION.

THE 2017 GMC ACADIA HORN TAKES AN UNREASONABLE AMOUNT OF FORCE TO ENGAGE. THIS HAS BEEN NOTED BY SEVERAL USERS. MY SPOUSE HAD A SEMI TRUCK COME INTO HER LANE A DAY AGO AND COULD NOT GET HORN TO SOUND TO WARN OTHER DRIVER. GMC DEALERSHIP INVESTIGATED AND SAID ITS JUST THE WAY THE ASSEMBLY WORKS IN THIS MODEL. I BELIEVE THIS REPRESENTS A SAFETY ISSUE AS IT MAKES THE HORN UNUSABLE WHEN YOU NEED IT QUICKLY AND WITHOUT TAKING YOUR EYES OFF THE ROAD. GM IS SAYING TO BAD.

2017 GMC ACADIAS EQUIPPED WITH HID HEADLAMPS WITH LOW BEAMS ACTIVATED ARE BLINDING TO ONCOMING DRIVERS.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION HESITATED TO SHIFT GEARS AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED GMC RECALL NUMBER 17109 (REAR DIFFERENTIAL CLUTCH CONTROL MODULE). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTS AND THE MOTOR MOUNT NEEDED TO BE REPLACED. ADDITIONALLY, FIELD TESTERS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

THE STEERING HAS LOCKED BRIEFLY 3 TIMES WHILE DRIVING ON THE FREEWAY WITHIN THE LAST FEW WEEKS. THE FIRST TIME I WAS CHANGING LANES ON I-8 GOING ABOUT 45 MPH. THE NEXT TIME I WAS TAKING A FREEWAY EXIT RAMP FROM I-805 TO THE I-8 DECELERATING AND HAD NO CONTROL AS I TURNED THE WHEEL TO MANEUVER THROUGH THE CURVE. THIS PAST SATURDAY, 4/8, I WAS EXITING I-805 AT SORRENTO VALLEY ROAD AND THE STEERING LOCKED FOR OVER 2 SECONDS. I ORIGINALLY THOUGHT THIS WAS A SUSPENSION ISSUE. HOWEVER, I FINALLY RECEIVED SERVICE RECORDS FROM HOEHN GMC IN CARLSBAD ON 4/7 THAT STATED THERE WAS AN ISSUE WITH THE VEHICLE BEFORE I TOOK DELIVERY. THE SERVICE RECORD STATES '40 DTC P16E5 SENSOR COMM CIRCUIT 3 HIGN VOLTAGE' AND A PART WAS REPLACED. HOWEVER, I PICKED UP THE VEHICLE ON 3/2 AND THE SERVICE INVOICE HAS A DATE OF 3/22. I HAVE NOT BEEN BACK TO THE DEALER SINCE 3/2. I HAD TO LEAVE THE VEHICLE AT THE DEALER ON 2/28 WHEN I SIGNED THE LEASE AGREEMENT BECAUSE THE DEALERSHIP TOLD ME THE TRANSMISSION WAS STILL LOCKED. WHEN I PICKED UP MY VEHICLE ON 3/2, I NOTICED THE VEHICLE HAD 34 ADDITIONAL MILES SINCE MY INITIAL INSPECTION ON 2/28. AFTER SEVERAL UNANSWERED EMAILS AND PHONE CALLS TO JERRY BRUMMET OVER THE LAST MONTH, HE FINALLY SENT ME THE SERVICE RECORDS TO SHOW THE REASON FOR THE ADDITIONAL MILEAGE. THIS SURPRISED ME BECAUSE I WAS NEVER NOTIFIED OF AN ISSUE WHEN I PICKED UP THE VEHICLE, NOR DID I RECEIVE ANY SERVICE RECORDS. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD HAVE TAKEN IT IN FOR SERVICE SOONER HAD THE DEALERSHIP NOTIFIED AND PROVIDED THE SERVICE RECORDS INDICATING THERE WERE FACTORY DEFECTS PRIOR TO MY RECEIVING IT. I PLAN TO TAKE THE VEHICLE TO ANOTHER DEALERSHIP FOR SERVICE IN THE MEANTIME. ULTIMATELY, I AM CONCERNED THIS IS A REPEAT SAFETY PROBLEM THAT MAY LEAD TO AN ACCIDENT OR OTHER BODILY INJURY.

POWER LIFTGATE MALFUNCTION- LIFTGATE WAS OPERATED FROM THE REAR SWITCH. UPON ACTIVATION IT ROSE ALMOST FULLY AND THEN SLAMMED DOWN ON A PERSON WHILE THEY WERE ACCESSING THE REAR CARGO AREA, INJURING THEIR NOSE AND FACE. LIFTGATE FAILED TO STOP AT OBSTRUCTION. FROM THAT POINT ON LIFTGATE FAILED TO OPEN OR CLOSE WITHOUT MANUAL INTERVENTION. VEHICLE WAS STATIONARY, ENGINE RUNNING AND MOSTLY LEVEL STREET. WEATHER HAD BEEN RAINY BUT WAS NOT RAINING AT THE TIME, 63 DEGREE TEMP. NOT SURE IF IT WAS IN PARK OR DRIVE, BUT BRAKES WERE APPLIED AND OTHER PASSENGERS WERE ENTERING THE VEHICLE. THE NEXT MORNING THE POWER LIFTGATE HAS OPERATED NORMALLY.

HORN WILL NOT HONK UNLESS EXCESSIVE PRESSURE IS APPLIED. IT TAKES 2 HANDS TO HONK THE HORN. I HAVE NEVER SEEN A HORN THAT REQUIRED MORE THAN 1 FINGER TO HONK.

THE PASSENGER WIPER BLADE DOES NOT COVER SUFFICIENT AREA OF THE WINDSHIELD TO PERMIT THE PASSENGER TO SEE THE 'RIGHT' PORTION OF THE ROAD. THE UNWIPED AREA ACCUMULATES DIRT AND ADDS TO THE VISUAL OBSTRUCTION OF FALLING RAIN. AN UNBELIEVABLE VISUAL DISTORTION OF THE ROAD RESULTS. I AM 70 AND AM APPALLED AT THE LACK OF WIPER COVERAGE IN A CRITICAL PORTION OF THE WINDSHIELD FOR THE PASSENGER. MOST PASSENGERS ASSIST THE DRIVER IN THE SAFE OPERATION OF THE VEHICLE BY CALLING ATTENTION TO IMPENDING PROBLEMS. THEIR CONTRIBUTION IS LIMITED IN THIS VEHICLE DUE TO THE POOR WIPER COVERAGE OF THE PASSENGER SIDE. THE PORTION OF THE CAR ABOVE THE BOTTOM OF THE WINDSHIELD WAS MOVED IN ON THE SIDES OF THE CAR BY DESIGN CHANGE. THE NORMAL SWATH OF THE PASSENGER WIPER FOR A FULL WIDTH CAR DOESL NOT WORK WITH THIS REDESIGN. THE PASSENGER WIPER PIVOT POINT SHOULD BE CLOSER TO THE FRONT OF THE PASSENGER AND WIPE TO THE RIGHT EDGE OF THE WINDSHIELD. HELP !!! THIS WIPER SITUATION IS REALLY AWFUL, UNNECESSARY, AND FATIGUING TO THE PASSENGER. THE A, B, AND C SECTIONS OF THE WINDSHIELD WERE SELECTED FOR THE SPECIFICATIONS WHEN WE HAD FULL WINDSHIELDS GOING TO THE RIGHT AND LEFT SIDES OF CAR. NOW THAT THE EDGES OF THE WINDSHIELD HAS BEEN MOVED IN, THE SPECIFICATION COVERAGE FOR THE PASSENGER IS NOT SUFFICIENT. THANKS FOR LISTENING AND HOPEFULLY, YOU CAN DO SOMETHING .... WE HATE DRIVING THIS CAR IN THE RAIN.

WHEN THE VEHICLE AUTOMATICALLY GOES INTO V4 MODE THERE IS A VIBRATION INSIDE THE CABIN. THE VIBRATION ALSO SOUNDS LIKE A BOOM NOISE INSIDE THE CABIN AND THE VEHICLE SHAKES WHILE DRIVING. THE PROBLEM SEEMS TO OCCUR AT 1500-1700 RPMS AND WILL CONTINUE UNTIL YOU ACCELERATE AND MAKE THE VEHICLE GO BACK INTO V6 MODE. DEALER ATTEMPTED TO FIX THE PROBLEM ON 2 OCCASIONS BUT WAS UNABLE TO. DEALER ACKNOWLEDGED THE PROBLEM AND CATEGORIZED IT AS A VIBRATION, DRONE, FLUTTER OR BOOM NOISE INSIDE THE CABIN WHILE VEHICLE IS IN AFM V4 MODE. PROBLEM HAS NOT BEEN FIXED.

STATIONARY, NEW VEHICLE POSSIBLY INAPPROPRIATELY EQUIPPED. A VEHICLE WITH A 2ND ROW BENCH SEAT PROVIDING SEATING FOR 3 WITH A CENTER OCCUPANT SEAT BELT BUT WITHOUT HEAD RESTRAINT (AND NO PROVISION FOR HEAD RESTRAINT). I CANNOT SEEM TO DETERMINE IF SUCH A CONFIGURATION DOES OR DOES NOT COMPLY WITH FEDERAL REGULATIONS. I CANNOT DETERMINE, THEREFORE, WHETHER I AM OR AM NOT LEGALLY ALLOWED TO CARRY A PASSENGER IN THE MIDDLE (INBOARD) SEAT.

I BOUGHT A NEW 2017 GMC ACADIA DENALI THE END OF FEBRUARY AND THE NEXT DAY FOUND OUT THAT THE HORN DOES NOT WORK. THE HORN IS EXTREMELY HARD TO PUSH AND REQUIRES EXTRA PRESSURE WITH BOTH HANDS AND ARCHING MY BACK AGAINST THE SEAT TO TRY AND MAKE THE HORN TO WORK. I HAVE BEEN BACK TO THE DEALERS 3 TIMES IN 2 WEEKS AND IT IS NOT FIXED. THERE ARE ONLY 644 MILES ON THIS NEW SUV AND MY WIFE WILL NOT DRIVE IT BECAUSE IT IS A SAFETY CONCERN WITH NO HORN. *TR

LESS THAN 30 DAYS OF TAKING POSSESSION OF THE VEHICLE BRAND NEW, WE NOTED A WHINE WHEN YOU TURNED THE STEERING WHEEL. WE BROUGHT THE VEH IN TO DEALERSHP AND IT WAS REPORTED THE AIRBAG COIL WAS WRAPPED AROUND STEERING COLUMN CAUSING THE NOISE. THE COIL WAS REPLACED AND VEH RETURNED TO ME. WITHIN 24 HOURS THE NOISE RETURNED. THIS TIME THEY DETERMINED IT WAS THE FRONT LEFT STRUT AND REPLACED. A BRAND NEW VEHICLE SHOULD NOT NEED A NEW STRUT. DEALERSHIP SAID THEY HAD ANOTHER ACADIA IN FOR SAME PROBLEM

MY 2017 GMC ACADIS 6 CYLINDER AWD HAS EXCESSIVE VIBRATIONS THAT OCCUR AT 1400-1600 RPM AND AT VARIOUS SPEEDS.IT SEEMS LIKE THE TRANSMISSION REFUSES TO SHIFT AND IT LASTS FOR UP TO A QUARTER MILE.VIBRATION IS MOST PRONOUNCED AT SPEEDS OF 55-60 MPH THE DEALER DIAGNOSIS SAYS IT IS FUNCTIONING NORMAL. THE STRUTS WERE REPLACE AT1390 MILES AND MOTOR MOUNTS ADJUSTED, PROBLEM REMAINS, AUTO BROUGHT TO DEALER FOR RECALL AS PER BULLETIN 17109 BUT IT STILL VIBRATES EXCESSIVELY. THE LEAD MECHANIC AT THE DEALERSHIP SAID THE AUTO ADJUSTS TO THE DRIVER AND SAID THE VIBRATIONS WILL STOP AT ABOUT 2500 MILES. THE CAR NOW HAS 2900 MILES AND IT STILL FEELS LIKE THE TRANSMISSION IS GOING TO FAIL. THE VIBRATION IS UNCOMFORTABLE AND ALTHOUGH THE DEALERSHIP SAID THE CAR IS SAFE IT DOES NOT FEEL SO.IT SEEMS IMPOSSIBLE FOR A VEHICLE TO BE FUNCTIONING PROPERLY WITH THIS CONTINUAL ERRATIC VIBRATIONS.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLAMPS FAILED TO ADEQUATELY PROVIDE ILLUMINATION FOR SAFE DRIVING. THE DEALER DIAGNOSED THAT THE HEADLAMPS OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.